CNA 10-Q Quarterly Report March 31, 2012

CNA FINANCIAL CORP

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10-Q 1 cna2012q1.htm FORM 10-Q CNA 2012 Q1-12

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



R QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2012



o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____ to _____

Commission File Number 1-5823

CNA FINANCIAL CORPORATION

(Exact name of registrant as specified in its charter)



Delaware (State or other jurisdiction of incorporation or organization)		36-6169860 (I.R.S. Employer Identification No.)



333 S. Wabash Chicago, Illinois (Address of principal executive offices)		60604 (Zip Code)

(312) 822-5000

(Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes R No £

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes R No £

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.



Large accelerated filer R	Accelerated filer £	Non-accelerated filer £ (Do not check if a smaller reporting company)	Smaller reporting company £

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes £ No R

Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date.



Class		Outstanding at April 27, 2012
Common Stock, Par value $2.50		269,359,109



Item Number	PART I . Financial Information	Page Number
1.	Condensed Consolidated Financial Statements (Unaudited):
	Condensed Consolidated Statements of Operations for the Three months ended March 31, 2012 and 2011	3
	Condensed Consolidated Statements of Comprehensive Income for the Three months ended March 31, 2012 and 2011	4
	Condensed Consolidated Balance Sheets at March 31, 2012 and December 31, 2011	5
	Condensed Consolidated Statements of Cash Flows for the Three months ended March 31, 2012 and 2011	6
	Condensed Consolidated Statements of Equity for the Three months ended March 31, 2012 and 2011	8
	Notes to Condensed Consolidated Financial Statements	9
2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	39
3.	Quantitative and Qualitative Disclosures About Market Risk	58
4.	Controls and Procedures	58
	PART II. Other Information
1.	Legal Proceedings	59
4.	Mine Safety Disclosures	59
6.	Exhibits	59

Table of Contents

Part I. Financial Information

Item 1. Condensed Consolidated Financial Statements

CNA Financial Corporation

Condensed Consolidated Statements of Operations (Unaudited)



Three months ended March 31
(In millions, except per share data)	2012			2011
Revenues
Net earned premiums	$	1,649		$	1,615
Net investment income	648			620
Net realized investment gains (losses), net of participating policyholders’ interests:
Other-than-temporary impairment losses	(15		)	(20		)
Portion of other-than-temporary impairments recognized in Other comprehensive income	(12		)	(21		)
Net other-than-temporary impairment losses recognized in earnings	(27		)	(41		)
Other net realized investment gains	63			54
Net realized investment gains, net of participating policyholders’ interests	36			13
Other revenues	68			67
Total revenues	2,401			2,315
Claims, Benefits and Expenses
Insurance claims and policyholders’ benefits	1,381			1,364
Amortization of deferred acquisition costs	295			297
Other operating expenses	319			277
Interest	42			46
Total claims, benefits and expenses	2,037			1,984
Income from continuing operations before income tax	364			331
Income tax expense	(114		)	(101		)
Income from continuing operations	250			230
Loss from discontinued operations, net of income tax benefit of - and $0	—			(1		)
Net income	250			229
Ne t (income) lo ss attributable to noncontrolling interests	—			(9		)
Net income attributable to CNA	$	250		$	220

Income Attributable to CNA Common Stockholders
Income from continuing operations attributable to CNA common stockholders	$	250		$	221
Income (loss) from discontinued operations attributable to CNA common stockholders	—			(1		)
Income attributable to CNA common stockholders	$	250		$	220

Basic and Diluted Earnings Per Share Attributable to CNA Common Stockholders
Income from continuing operations attributable to CNA common stockholders	$	0.93		$	0.82
Loss from discontinued operations attributable to CNA common stockholders	—			—
Basic and diluted earnings per share attributable to CNA common stockholders	$	0.93		$	0.82

Dividends per share	$	0.15		$	0.10

Weighted Average Outstanding Common Stock and Common Stock Equivalents
Basic	269.3			269.2
Diluted	269.7			269.5

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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CNA Financial Corporation

Condensed Consolidated Statements of Comprehensive Income (Unaudited)



Three months ended March 31
(In millions)	2012			2011
Other Comprehensive Income, Net of Tax
Changes in:
Net unrealized gains on investments with other-than-temporary impairments	$	40		$	38
Net unrealized gains on other investments	218			22
Net unrealized gains on investments	258			60
Foreign currency translation adjustment	21			25
Pension and postretirement benefits	6			1
Net unrealized gains on discontinued operations and other	—			1
Allocation to participating policyholders	(1		)	—
Other comprehensive income, net of tax	284			87
Net income	250			229
Comprehensive income	534			316
Change in:
Net unrealized (gains) losses on investments attributable to noncontrolling interests	—			2
Other comprehensive (income) loss attributable to noncontrolling interests	—			2
Net (income) loss attributable to noncontrolling interests	—			(9		)
Comprehensive (income) loss attributable to noncontrolling interests	—			(7		)
Total comprehensive income attributable to CNA	$	534		$	309

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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CNA Financial Corporation

Condensed Consolidated Balance Sheets (Unaudited)



	March 31, 2012			December 31, 2011
(In millions, except share data)	March 31, 2012			December 31, 2011
Assets
Investments:
Fixed maturity securities at fair value (amortized cost of $37,810 and $37,345)	$	40,837		$	39,937
Equity securities at fair value (cost of $278 and $288)	298			304
Limited partnership investments	2,400			2,245
Other invested assets	11			12
Mortgage loans	281			234
Short term investments	1,638			1,641
Total investments	45,465			44,373
Cash	59			75
Reinsurance receivables (less allowance for uncollectible receivables of $91 and $91)	5,898			6,001
Insurance receivables (less allowance for uncollectible receivables of $113 and $112)	1,664			1,614
Accrued investment income	478			436
Deferred acquisition costs	576			552
Deferred income taxes	201			415
Property and equipment at cost (less accumulated depreciation of $425 and $420)	307			309
Goodwill and other intangible assets	139			139
Other assets (includes $12 and $130 due from Loews Corporation)	818			779
Separate account business	402			417
Total assets	$	56,007		$	55,110
Liabilities and Equity
Liabilities:
Insurance reserves:
Claim and claim adjustment expenses	$	24,203		$	24,303
Unearned premiums	3,383			3,250
Future policy benefits	9,959			9,810
Policyholders’ funds	169			191
Participating policyholders’ funds	68			68
Short term debt	83			83
Long term debt	2,526			2,525
Other liabilities	3,233			2,975
Separate account business	402			417
Total liabilities	44,026			43,622
Commitments and contingencies (Notes C, G and I)
Equity:
Common stock ($2.50 par value; 500,000,000 shares authorized; 273,040,243 shares issued; 269,356,268 and 269,274,900 shares outstanding)	683			683
Additional paid-in capital	2,140			2,141
Retained earnings	8,517			8,308
Accumulated other comprehensive income	764			480
Treasury stock (3,683,975 and 3,765,343 shares), at cost	(100		)	(102		)
Notes receivable for the issuance of common stock	(23		)	(22		)
Total CNA stockholders’ equity	11,981			11,488
Total liabilities and equity	$	56,007		$	55,110

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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CNA Financial Corporation

Condensed Consolidated Statements of Cash Flows (Unaudited)



Three months ended March 31
(In millions)	2012			2011
Cash Flows from Operating Activities
Net income	$	250		$	229
Adjustments to reconcile net income to net cash flows provided by operating activities:
Loss from discontinued operations	—			1
Loss on disposal of property and equipment	1			9
Deferred income tax expense	73			89
Trading portfolio activity	(6		)	6
Net realized investment gains, net of participating policyholders’ interests	(36		)	(13		)
Equity method investees	(69		)	(104		)
Amortization of investments	(23		)	(21		)
Depreciation	20			19
Changes in:
Receivables, net	53			71
Accrued investment income	(42		)	(44		)
Deferred acquisition costs	(15		)	(15		)
Insurance reserves	99			45
Other assets	73			(4		)
Other liabilities	(67		)	(155		)
Other, net	1			1
Total adjustments	62			(115		)
Net cash flows provided by operating activities-continuing operations	$	312		$	114
Net cash flows used by operating activities-discontinued operations	$	—		$	(2	)
Net cash flows provided by operating activities-total	$	312		$	112
Cash Flows from Investing Activities
Purchases of fixed maturity securities	$	(2,842	)	$	(3,480	)
Proceeds from fixed maturity securities:
Sales	1,929			1,881
Maturities, calls and redemptions	683			965
Purchases of equity securities	(12		)	(34		)
Proceeds from sales of equity securities	19			128
Origination of mortgage loans	(48		)	(31		)
Change in short term investments	(8		)	548
Change in other investments	10			(43		)
Purchases of property and equipment	(22		)	(11		)
Other, net	4			1
Net cash flows used by investing activities-continuing operations	$	(287	)	$	(76	)
Net cash flows provided by investing activities-discontinued operations	$	—		$	2
Net cash flows used by investing activities-total	$	(287	)	$	(74	)

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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Three months ended March 31
(In millions)	2012			2011
Cash Flows from Financing Activities
Dividends paid to common stockholders	$	(41	)	$	(27	)
Proceeds from the issuance of debt	—			396
Repayment of debt	—			(409		)
Stock options exercised	—			6
Other, net	(1		)	(2		)
Net cash flows used by financing activities-continuing operations	$	(42	)	$	(36	)
Net cash flows provided (used) by financing activities-discontinued operations	$	—		$	—
Net cash flows used by financing activities-total	$	(42	)	$	(36	)
Effect of foreign exchange rate changes on cash	$	1		$	2
Net change in cash	$	(16	)	$	4
Cash, beginning of year	75			77
Cash, end of period	$	59		$	81

Cash-continuing operations	$	59		$	81
Cash-discontinued operations	—			—
Cash-total	$	59		$	81

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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CNA Financial Corporation

Condensed Consolidated Statements of Equity (Unaudited)



Three months ended March 31
(In millions)	2012			2011
Common Stock
Balance, beginning of period	$	683		$	683
Balance, end of period	683			683
Additional Paid-in Capital
Balance, beginning of period, as previously reported	2,146			2,200
Cumulative effect adjustment from accounting change for deferred acquisition costs, net of tax	(5		)	—
Balance, beginning of period, as adjusted	2,141			2,200
Stock-based compensation	(1		)	(1		)
Other	—			(1		)
Balance, end of period	2,140			2,198
Retained Earnings
Balance, beginning of period, as previously reported	8,382			7,876
Cumulative effect adjustment from accounting change for deferred acquisition costs, net of tax	(74		)	(72		)
Balance, beginning of period, as adjusted	8,308			7,804
Dividends paid to common stockholders	(41		)	(27		)
Net income attributable to CNA	250			220
Balance, end of period	8,517			7,997
Accumulated Other Comprehensive Income
Balance, beginning of period, as previously reported	470			326
Cumulative effect adjustment from accounting change for deferred acquisition costs, net of tax	10			—
Balance, beginning of period, as adjusted	480			326
Other comprehensive income attributable to CNA	284			89
Balance, end of period	764			415
Treasury Stock
Balance, beginning of period	(102		)	(105		)
Stock-based compensation	2			4
Balance, end of period	(100		)	(101		)
Notes Receivable for the Issuance of Common Stock
Balance, beginning of period	(22		)	(26		)
(Increase) decrease in notes receivable for the issuance of common stock	(1		)	1
Balance, end of period	(23		)	(25		)
Total CNA Stockholders’ Equity	11,981			11,167
Noncontrolling Interests
Balance, beginning of period, as previously reported	—			570
Cumulative effect adjustment from accounting change for deferred acquisition costs, net of tax	—			(7		)
Balance, beginning of period, as adjusted	—			563
Net income	—			9
Other comprehensive income (loss)	—			(2		)
Other	—			3
Balance, end of period	—			573
Total Equity	$	11,981		$	11,740

The accompanying Notes are an integral part of these Condensed Consolidated Financial Statements (Unaudited).

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Notes to Condensed Consolidated Financial Statements (Unaudited)

Note A . General

Basis of Presentation

The Condensed Consolidated Financial Statements (Unaudited) include the accounts of CNA Financial Corporation (CNAF) and its controlled subsidiaries. Collectively, CNAF and its controlled subsidiaries are referred to as CNA or the Company. CNA’s property and casualty and remaining life and group insurance operations are primarily conducted by Continental Casualty Company (CCC), The Continental Insurance Company, Western Surety Company and Continental Assurance Corporation. Loews Corporation (Loews) owned approximately 90% of the outstanding common stock of CNAF as of March 31, 2012 .

The accompanying Condensed Consolidated Financial Statements have been prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). Certain financial information that is normally included in annual financial statements, including certain financial statement notes, prepared in accordance with GAAP, is not required for interim reporting purposes and has been condensed or omitted. These statements should be read in conjunction with the Consolidated Financial Statements and notes thereto included in CNAF's Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) for the year ended December 31, 2011, including the summary of significant accounting policies in Note A. The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Condensed Consolidated Financial Statements and the reported amounts of revenues and expenses during the reporting periods. Actual results may differ from those estimates.

The interim financial data as of March 31, 2012 and for the three months ended March 31, 2012 and 2011 is unaudited. However, in the opinion of management, the interim data includes all adjustments, consisting of normal recurring accruals, necessary for a fair statement of the Company's results for the interim periods. The results of operations for the interim periods are not necessarily indicative of the results to be expected for the full year. Intercompany amounts have been eliminated.

Hardy Underwriting Bermuda Limited (Hardy)

On March 21, 2012, CNA announced an agreement to acquire Hardy, a specialized Lloyd’s underwriter, in a cash acquisition for approximately $227 million . Hardy underwrote approximately $430 million in gross written premium in 2011. Subject to regulatory approvals and other conditions, the acquisition is expected to be completed during the second quarter of 2012. As of March 31, 2012, $230 million of the Company's short-term investments were held in escrow in British pounds to fund the acquisition.

Noncontrolling Interests

Net income attributable to noncontrolling interests for the three months ended March 31, 2011 represented the noncontrolling interests in CNA Surety Corporation (Surety) and First Insurance Company of Hawaii (FICOH). On June 10, 2011, CNA completed the acquisition of the noncontrolling interest of Surety and on November 29, 2011, CNA completed the sale of its 50% ownership interest in FICOH.

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Accounting for Costs Associated with Acquiring or Renewing Insurance Contracts

In October 2010, the Financial Accounting Standards Board issued updated accounting guidance which limits the capitalization of costs incurred to acquire or renew insurance contracts to those that are incremental direct costs of successful contract acquisitions. The previous guidance allowed the capitalization of acquisition costs that vary with and are primarily related to the acquisition of new and renewal insurance contracts, whether the costs related to successful or unsuccessful efforts.

As of January 1, 2012, the Company adopted the updated accounting guidance prospectively as of January 1, 2004, the earliest date practicable. Due to the lack of available historical data related to certain accident and health contracts issued prior to January 1, 2004, a full retrospective application of the change in accounting guidance was impracticable. Acquisition costs capitalized prior to January 1, 2004 will continue to be accounted for under the previous accounting guidance and will be amortized over the premium-paying period of the related policies using assumptions consistent with those used for computing future policy benefit reserves for such contracts.

For the three month period ended March 31, 2012, the adoption of the new accounting guidance resulted in an approximate $2 million decrease in Net income attributable to CNA and a $0.01 decrease in Basic and diluted earnings per share attributable to CNA common stockholders.

The Company has adjusted its previously reported financial information included herein to reflect the change in accounting guidance for deferred acquisition costs. The impacts of adopting the new accounting standard on the Company's Condensed Consolidated Balance Sheet as of December 31, 2011 were a $106 million decrease in Deferred acquisition costs and a $37 million increase in Deferred income taxes. The impacts to Accumulated other comprehensive income (AOCI) and Additional paid-in capital (APIC) were the result of the indirect effects of the Company's adoption of this guidance on Shadow Adjustments, as further discussed in Note C, and the Company's acquisition of the noncontrolling interest of Surety as discussed above.

The impacts on the Company's Condensed Consolidated Statement of Operations for the three month period ended March 31, 2011 were a $48 million decrease in Amortization of deferred acquisition costs, a $52 million increase in Other operating expenses, and a $1 million decrease in Income tax expense, resulting in a $3 million decrease in Net income attributable to CNA, and a $0.01 decrease in Basic and diluted earnings per share attributable to CNA common stockholders. There were no changes to net cash flows from operating, investing or financing activities for the comparative period presented as a result of the adoption of the new accounting standard.

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Note B . Earnings Per Share

Earnings per share attributable to the Company's common stockholders is based on the weighted average number of outstanding common shares. Basic earnings (loss) per share excludes the impact of dilutive securities and is computed by dividing net income (loss) attributable to CNA by the weighted average number of common shares outstanding for the period. Diluted earnings (loss) per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock.

For the three months ended March 31, 2012 and 2011, approximately 339 thousand and 272 thousand potential shares attributable to exercises under stock-based employee compensation plans were included in the calculation of diluted earnings per share. For those same periods, approximately 668 thousand and 1.0 million potential shares attributable to exercises under stock-based employee compensation plans were not included in the calculation of diluted earnings per share because the effect would have been antidilutive.

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Note C . Investments

The significant components of net investment income are presented in the following table.

Net Investment Income



Three months ended March 31
(In millions)	2012			2011
Fixed maturity securities	$	516		$	506
Short term investments	1			2
Limited partnership investments	130			114
Equity securities	4			6
Mortgage loans	3			2
Trading portfolio (a)	7			3
Other	1			2
Gross investment income	662			635
Investment expense	(14		)	(15		)
Net investment income	$	648		$	620

___________________


(a)	There were no net unrealized gains (losses) related to changes in fair value of trading securities still held included in net investment income for the three months ended March 31, 2012 or 2011 .

Net realized investment gains (losses) are presented in the following table.

Net Realized Investment Gains (Losses)



Three months ended March 31
(In millions)	2012			2011
Net realized investment gains (losses):
Fixed maturity securities:
Gross realized gains	$	69		$	88
Gross realized losses	(39		)	(68		)
Net realized investment gains (losses) on fixed maturity securities	30			20
Equity securities:
Gross realized gains	3			5
Gross realized losses	(2		)	(5		)
Net realized investment gains (losses) on equity securities	1			—
Derivatives	(1		)	(1		)
Short term investments and other (a) (b)	6			(6		)
Net realized investment gains (losses), net of participating policyholders’ interests	$	36		$	13

____________________


(a)	There were no net unrealized gains (losses) included in the three months ended March 31, 2012 and $1 million of net unrealized gains included in the three months ended March 31, 2011 related to changes in fair value of securities for which the fair value option has been elected.


(b)	The three months ended March 31, 2011 includes a $9 million loss related to the early extinguishment of $400 million of senior notes originally due August 15, 2011.

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The components of net other-than-temporary impairment (OTTI) losses recognized in earnings by asset type are summarized in the following table.



Three months ended March 31
(In millions)	2012		2011
Fixed maturity securities available-for-sale:
Corporate and other bonds	$	10	$	9
Asset-backed:
Residential mortgage-backed	14		28
Total asset-backed	14		28
U.S. Treasury and obligation of government-sponsored enterprises	1		—
Total fixed maturity securities available-for-sale	25		37
Equity securities available-for-sale:
Common stock	2		3
Preferred stock	—		1
Total equity securities available-for-sale	2		4
Net OTTI losses recognized in earnings	$	27	$	41

A security is impaired if the fair value of the security is less than its cost adjusted for accretion, amortization and previously recorded OTTI losses, otherwise defined as an unrealized loss. When a security is impaired, the impairment is evaluated to determine whether it is temporary or other-than-temporary.

Significant judgment is required in the determination of whether an OTTI loss has occurred for a security. The Company follows a consistent and systematic process for determining and recording an OTTI loss. The Company has established a committee responsible for the OTTI process. This committee, referred to as the Impairment Committee, is made up of three officers appointed by the Company’s Chief Financial Officer. The Impairment Committee is responsible for evaluating all securities in an unrealized loss position on at least a quarterly basis.

The Impairment Committee’s assessment of whether an OTTI loss has occurred incorporates both quantitative and qualitative information. Fixed maturity securities that the Company intends to sell, or it more likely than not will be required to sell before recovery of amortized cost, are considered to be other-than-temporarily impaired and the entire difference between the amortized cost basis and fair value of the security is recognized as an OTTI loss in earnings. The remaining fixed maturity securities in an unrealized loss position are evaluated to determine if a credit loss exists. The factors considered by the Impairment Committee include (a) the financial condition and near term prospects of the issuer, (b) whether the debtor is current on interest and principal payments, (c) credit ratings of the securities and (d) general market conditions and industry or sector specific outlook. The Company also considers results and analysis of cash flow modeling for asset-backed securities, and when appropriate, other fixed maturity securities. The focus of the analysis for asset-backed securities is on assessing the sufficiency and quality of underlying collateral and timing of cash flows based on scenario tests. If the present value of the modeled expected cash flows equals or exceeds the amortized cost of a security, no credit loss is judged to exist and the asset-backed security is deemed to be temporarily impaired. If the present value of the expected cash flows is less than amortized cost, the security is judged to be other-than-temporarily impaired for credit reasons and that shortfall, referred to as the credit component, is recognized as an OTTI loss in earnings. The difference between the adjusted amortized cost basis and fair value, referred to as the non-credit component, is recognized as OTTI in Other comprehensive income. In subsequent reporting periods, a change in intent to sell or further credit impairment on a security whose fair value has not deteriorated will cause the non-credit component originally recorded as OTTI in Other comprehensive income to be recognized as an OTTI loss in earnings.

The Company performs the discounted cash flow analysis using stressed scenarios to determine future expectations regarding recoverability. For asset-backed securities, significant assumptions enter into these cash flow projections including delinquency rates, probable risk of default, loss severity upon a default, over collateralization and interest coverage triggers, and credit support from lower level tranches.

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The Company applies the same impairment model as described above for the majority of non-redeemable preferred stock securities on the basis that these securities possess characteristics similar to debt securities and that the issuers maintain their ability to pay dividends. For all other equity securities, in determining whether the security is other-than-temporarily impaired, the Impairment Committee considers a number of factors including, but not limited to: (a) the length of time and the extent to which the fair value has been less than amortized cost, (b) the financial condition and near term prospects of the issuer, (c) the intent and ability of the Company to retain its investment for a period of time sufficient to allow for an anticipated recovery in value and (d) general market conditions and industry or sector specific outlook.

The following tables provide a summary of fixed maturity and equity securities.

Summary of Fixed Maturity and Equity Securities



March 31, 2012	Cost or Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value		Unrealized OTTI Losses (Gains)
(In millions)	Cost or Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value		Unrealized OTTI Losses (Gains)
Fixed maturity securities available-for-sale:
Corporate and other bonds	$	19,324	$	2,013	$	61	$	21,276	$	—
States, municipalities and political subdivisions	9,234		1,042		93		10,183		—
Asset-backed:
Residential mortgage-backed	5,958		175		139		5,994		37
Commercial mortgage-backed	1,297		68		36		1,329		(2		)
Other asset-backed	1,022		18		1		1,039		—
Total asset-backed	8,277		261		176		8,362		35
U.S. Treasury and obligations of government-sponsored enterprises	224		12		—		236		—
Foreign government	634		21		—		655		—
Redeemable preferred stock	105		8		—		113		—
Total fixed maturity securities available-for-sale	37,798		3,357		330		40,825		$	35
Total fixed maturity securities trading	12		—		—		12
Equity securities available-for-sale:
Common stock	32		17		1		48
Preferred stock	246		4		—		250
Total equity securities available-for-sale	278		21		1		298
Total	$	38,088	$	3,378	$	331	$	41,135

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December 31, 2011	Cost or Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value		Unrealized OTTI Losses (Gains)
(In millions)	Cost or Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value		Unrealized OTTI Losses (Gains)
Fixed maturity securities available-for-sale:
Corporate and other bonds	$	19,086	$	1,946	$	154	$	20,878	$	—
States, municipalities and political subdivisions	9,018		900		136		9,782		—
Asset-backed:
Residential mortgage-backed	5,786		172		183		5,775		99
Commercial mortgage-backed	1,365		48		59		1,354		(2		)
Other asset-backed	946		13		4		955		—
Total asset-backed	8,097		233		246		8,084		97
U.S. Treasury and obligations of government-sponsored enterprises	479		14		—		493		—
Foreign government	608		28		—		636		—
Redeemable preferred stock	51		7		—		58		—
Total fixed maturity securities available-for-sale	37,339		3,128		536		39,931		$	97
Total fixed maturity securities trading	6		—		—		6
Equity securities available-for-sale:
Common stock	30		17		—		47
Preferred stock	258		4		5		257
Total equity securities available-for-sale	288		21		5		304
Total	$	37,633	$	3,149	$	541	$	40,241

The net unrealized gains on investments included in the tables above are recorded as a component of AOCI. When presented in AOCI, these amounts are net of tax and any required Shadow Adjustments. At March 31, 2012 and December 31, 2011 , the net unrealized gains on investments included in AOCI were net of Shadow Adjustments of $751 million and $723 million . To the extent that unrealized gains on fixed income securities supporting certain products within the Life & Group Non-Core segment would result in a premium deficiency if realized, a related decrease in Deferred acquisition costs and/or increase in Insurance reserves are recorded, net of tax, as a reduction through Other comprehensive income (Shadow Adjustments).

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The following tables summarize the estimated fair value and gross unrealized losses of available-for-sale fixed maturity and equity securities in a gross unrealized loss position by the length of time in which the securities have continuously been in that position.

Securities in a Gross Unrealized Loss Position



	Less than 12 Months				12 Months or Longer				Total
March 31, 2012	Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses
(In millions)	Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses
Fixed maturity securities available-for-sale:
Corporate and other bonds	$	1,635	$	43	$	124	$	18	$	1,759	$	61
States, municipalities and political subdivisions	385		8		460		85		845		93
Asset-backed:
Residential mortgage-backed	882		39		1,026		100		1,908		139
Commercial mortgage-backed	219		18		122		18		341		36
Other asset-backed	297		1		—		—		297		1
Total asset-backed	1,398		58		1,148		118		2,546		176
Total fixed maturity securities available-for-sale	3,418		109		1,732		221		5,150		330
Equity securities available-for-sale:
Common stock	4		1		—		—		4		1
Total equity securities available-for-sale	4		1		—		—		4		1
Total	$	3,422	$	110	$	1,732	$	221	$	5,154	$	331



	Less than 12 Months				12 Months or Longer				Total
December 31, 2011	Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses
(In millions)	Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses		Estimated Fair Value		Gross Unrealized Losses
Fixed maturity securities available-for-sale:
Corporate and other bonds	$	2,552	$	126	$	159	$	28	$	2,711	$	154
States, municipalities and political subdivisions	67		1		721		135		788		136
Asset-backed:
Residential mortgage-backed	719		36		874		147		1,593		183
Commercial mortgage-backed	431		39		169		20		600		59
Other asset-backed	389		4		—		—		389		4
Total asset-backed	1,539		79		1,043		167		2,582		246
Total fixed maturity securities available-for-sale	4,158		206		1,923		330		6,081		536
Equity securities available-for-sale:
Preferred stock	117		5		—		—		117		5
Total equity securities available-for-sale	117		5		—		—		117		5
Total	$	4,275	$	211	$	1,923	$	330	$	6,198	$	541

The amount of pretax net realized gains on available-for-sale securities reclassified out of AOCI into earnings was $32 million and $21 million for the three months ended March 31, 2012 and 2011 .

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The following table summarizes the activity for the three months ended March 31, 2012 and 2011 related to the pretax credit loss component reflected in Retained earnings on fixed maturity securities still held at March 31, 2012 and 2011 for which a portion of an OTTI loss was recognized in Other comprehensive income (loss).



(In millions)	2012			2011
Beginning balance of credit losses on fixed maturity securities	$	92		$	141
Additional credit losses for securities for which an OTTI loss was previously recognized	11			10
Credit losses for securities for which an OTTI loss was not previously recognized	1			1
Reductions for securities sold during the period	(4		)	(25		)
Reductions for securities the Company intends to sell or more likely than not will be required to sell	—			(14		)
Ending balance of credit losses on fixed maturity securities	$	100		$	113

Based on current facts and circumstances, the Company has determined that no additional OTTI losses related to the securities in an unrealized loss position presented in the March 31, 2012 Securities in a Gross Unrealized Loss Position table above are required to be recorded. A discussion of some of the factors reviewed in making that determination is presented below.

The classification between investment grade and non-investment grade presented in the discussion below is based on a ratings methodology that takes into account ratings from two major providers, Standard & Poor's and Moody's Investor Services, Inc. in that order of preference. If a security is not rated by these providers, the Company formulates an internal rating.

States, Municipalities and Political Subdivisions

The unrealized losses on the Company's investments in this category are primarily due to market conditions for zero coupon bonds, particularly for those with maturity dates that exceed 20 years. Yields for these securities continue to be higher than historical norms relative to after-tax returns on similar fixed income securities. Securities that comprise 88% of the gross unrealized losses in this category are rated AA or higher.

The largest exposures at March 31, 2012 as measured by gross unrealized losses were several separate issues of Puerto Rico sales tax revenue bonds with gross unrealized losses of $63 million . All of these securities are rated investment grade.

The Company has no current intent to sell these securities, nor is it more likely than not that it will be required to sell prior to recovery of amortized cost. Additionally, the Company believes that the unrealized losses on these securities were not due to factors regarding the ultimate collection of principal and interest; accordingly, the Company has determined that there are no additional OTTI losses to be recorded at March 31, 2012 .

Asset-Backed Securities

The fair value of total asset-backed holdings at March 31, 2012 was $8,362 million which was comprised of 2,027 different securities. The fair value of these securities tends to be influenced by the characteristics and projected cash flows of the underlying collateral rather than the credit of the issuer. Each security has deal-specific tranche structures, credit support that results from the unique deal structure, particular collateral characteristics and other distinct security terms. As a result, seemingly common factors such as delinquency rates and collateral performance affect each security differently. Of these securities, 104 had underlying collateral that was either considered sub-prime or Alt-A in nature. The exposure to sub-prime residential mortgage (sub-prime) collateral and Alternative A residential mortgages that have lower than normal standards of loan documentation (Alt-A) collateral is measured by the original deal structure.

The gross unrealized losses on residential mortgage-backed securities included $42 million related to securities guaranteed by a U.S. government agency or sponsored enterprise and $97 million related to non-agency structured securities. Non-agency structured securities included 112 securities that had at least one trade lot in a gross unrealized loss position and the aggregate severity of the gross unrealized loss was approximately 8% of amortized cost.

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Commercial mortgage-backed securities included 43 securities that had at least one trade lot in a gross unrealized loss position. The aggregate severity of the gross unrealized loss was approximately 10% of amortized cost.

The following table summarizes asset-backed securities in a gross unrealized loss position by ratings distribution at March 31, 2012 .

Gross Unrealized Losses by Ratings Distribution



March 31, 2012	Amortized Cost		Estimated Fair Value		Gross Unrealized Losses
(In millions)	Amortized Cost		Estimated Fair Value		Gross Unrealized Losses
U.S. Government, Government Agencies, and Government-Sponsored Enterprises	$	852	$	810	$	42
AAA	246		239		7
AA	226		215		11
A	294		286		8
BBB	209		193		16
Non-investment grade	895		803		92
Total	$	2,722	$	2,546	$	176

The Company believes the unrealized losses are primarily attributable to broader economic conditions, changes in interest rates, wider than historical bid/ask spreads, and uncertainty with regard to the timing and amount of ultimate collateral realization, but are not indicative of the ultimate collectibility of the current carrying values of the securities. The Company has no current intent to sell these securities, nor is it more likely than not that it will be required to sell prior to recovery of amortized cost; accordingly, the Company has determined that there are no additional OTTI losses to be recorded at March 31, 2012 .

Contractual Maturity

The following table summarizes available-for-sale fixed maturity securities by contractual maturity at March 31, 2012 and December 31, 2011 . Actual maturities may differ from contractual maturities because certain securities may be called or prepaid with or without call or prepayment penalties. Securities not due at a single date are allocated based on weighted average life.

Contractual Maturity



	March 31, 2012				December 31, 2011
(In millions)	Cost or Amortized Cost		Estimated Fair Value		Cost or Amortized Cost		Estimated Fair Value
Due in one year or less	$	1,842	$	1,855	$	1,802	$	1,812
Due after one year through five years	13,003		13,573		13,110		13,537
Due after five years through ten years	8,713		9,326		8,410		8,890
Due after ten years	14,240		16,071		14,017		15,692
Total	$	37,798	$	40,825	$	37,339	$	39,931

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Investment Commitments

As of March 31, 2012 , the Company had committed approximately $122 million to future capital calls from various third-party limited partnership investments in exchange for an ownership interest in the related partnerships.

The Company invests in various privately placed debt securities, including bank loans, as part of its overall investment strategy and has committed to additional future purchases, sales and funding. The purchase and sale of these investments are recorded on the date that the legal agreements are finalized and cash settlements are made. As of March 31, 2012 , the Company had commitments to purchase $151 million and sell $127 million of such investments. The Company has an obligation to fund additional amounts under the terms of current loan participations that may not be recorded until a draw is made. As of March 31, 2012 , the Company had obligations on unfunded bank loan participations in the amount of $5 million .

As of March 31, 2012 , the Company had mortgage loan commitments of $28 million representing signed loan applications received and accepted. The mortgage loans are recorded once funded.

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Note D . Derivative Financial Instruments

A summary of the recognized gains (losses) related to derivative financial instruments follows.

Recognized Gains (Losses)



Three months ended March 31
(In millions)	2012			2011
Without hedge designation
Currency forwards	$	(1	)	$	(1	)
Total without hedge designation	(1		)	(1		)
Trading activities
Futures sold, not yet purchased	1			—
Total	$	—		$	(1	)

A summary of the aggregate contractual or notional amounts and gross estimated fair values related to derivative financial instruments reported as Other invested assets or Other liabilities on the Condensed Consolidated Balance Sheets follows. The contractual or notional amounts for derivatives are used to calculate the exchange of contractual payments under the agreements and may not be representative of the potential for gain or loss on these instruments.

Derivative Financial Instruments



March 31, 2012	Contractual/ Notional Amount		Estimated Fair Value
(In millions)	Contractual/ Notional Amount		Asset		(Liability)
Without hedge designation
Credit default swaps - purchased protection	$	20	$	—	$	(1	)
Currency forwards	33		—		(1		)
Equity warrants	4		—		—
Total	$	57	$	—	$	(2	)



December 31, 2011	Contractual/ Notional Amount		Estimated Fair Value
(In millions)	Contractual/ Notional Amount		Asset		(Liability)
Without hedge designation
Credit default swaps - purchased protection	$	20	$	—	$	(1	)
Currency forwards	22		1		—
Equity warrants	4		—		—
Total	$	46	$	1	$	(1	)

During the three months ended March 31, 2012 , new derivative transactions entered into totaled $332 million in notional value while derivative termination activity totaled $321 million . During the three months ended March 31, 2011 , new derivative transactions entered into totaled approximately $341 million in notional value while derivative termination activity totaled approximately $349 million . This activity was primarily attributable to interest rate futures and foreign currency forwards for both periods.

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Note E . Fair Value

Fair value is the price that would be received upon sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The following fair value hierarchy is used in selecting inputs, with the highest priority given to Level 1, as these are the most transparent or reliable.

Level 1 - Quoted prices for identical instruments in active markets.

Level 2 - Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs are observable in active markets.

Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are not observable.

Prices may fall within Level 1, 2 or 3 depending upon the methodologies and inputs used to estimate fair value for each specific security. Prices are determined by a dedicated group within the Investments and Treasury organization, who ultimately report to the Company's Chief Financial Officer. This group is responsible for valuation policies and procedures. In general the Company seeks to price securities using third-party pricing services. Securities not priced by pricing services are submitted to independent brokers for valuation and, if those are not available, internally developed pricing models are used to value assets using methodologies and inputs the Company believes market participants would use to value the assets.

The Company performs control procedures over information obtained from pricing services and brokers to ensure prices received represent a reasonable estimate of fair value and to confirm representations regarding whether inputs are observable or unobservable. Procedures include i) the review of pricing service or broker pricing methodologies, ii) back-testing, where past fair value estimates are compared to actual transactions executed in the market on similar dates, iii) exception reporting, where changes in price, period-over-period, are reviewed and challenged with the pricing service or broker based on exception criteria, iv) deep dives, where the Company independently validates detailed information regarding inputs and assumptions for individual securities and v) pricing validation, where prices received are compared to prices independently estimated by the Company.

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Assets and Liabilities Measured at Fair Value

Assets and liabilities measured at fair value on a recurring basis are summarized below.



March 31, 2012									Total Assets/(Liabilities) at Fair Value
(In millions)	Level 1		Level 2			Level 3			Total Assets/(Liabilities) at Fair Value
Assets
Fixed maturity securities:
Corporate and other bonds	$	—	$	20,802		$	486		$	21,288
States, municipalities and political subdivisions	—		10,010			173			10,183
Asset-backed:
Residential mortgage-backed	—		5,547			447			5,994
Commercial mortgage-backed	—		1,224			105			1,329
Other asset-backed	—		655			384			1,039
Total asset-backed	—		7,426			936			8,362
U.S. Treasury and obligations of government-sponsored enterprises	194		42			—			236
Foreign government	124		531			—			655
Redeemable preferred stock	5		55			53			113
Total fixed maturity securities	323		38,866			1,648			40,837
Equity securities	115		109			74			298
Derivative and other financial instruments, included in Other invested assets	—		—			11			11
Short term investments	797		583			—			1,380
Life settlement contracts, included in Other assets	—		—			115			115
Separate account business	5		393			4			402
Total assets	$	1,240	$	39,951		$	1,852		$	43,043
Liabilities
Derivative financial instruments, included in Other liabilities	$	—	$	(1	)	$	(1	)	$	(2	)
Total liabilities	$	—	$	(1	)	$	(1	)	$	(2	)

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December 31, 2011								Total Assets/(Liabilities) at Fair Value
(In millions)	Level 1		Level 2		Level 3			Total Assets/(Liabilities) at Fair Value
Assets
Fixed maturity securities:
Corporate and other bonds	$	—	$	20,402	$	482		$	20,884
States, municipalities and political subdivisions	—		9,611		171			9,782
Asset-backed:
Residential mortgage-backed	—		5,323		452			5,775
Commercial mortgage-backed	—		1,295		59			1,354
Other asset-backed	—		612		343			955
Total asset-backed	—		7,230		854			8,084
U.S. Treasury and obligations of government-sponsored enterprises	451		42		—			493
Foreign government	92		544		—			636
Redeemable preferred stock	5		53		—			58
Total fixed maturity securities	548		37,882		1,507			39,937
Equity securities	124		113		67			304
Derivative and other financial instruments, included in Other invested assets	—		1		11			12
Short term investments	1,106		508		27			1,641
Life settlement contracts, included in Other assets	—		—		117			117
Separate account business	21		373		23			417
Total assets	$	1,799	$	38,877	$	1,752		$	42,428
Liabilities
Derivative financial instruments, included in Other liabilities	$	—	$	—	$	(1	)	$	(1	)
Total liabilities	$	—	$	—	$	(1	)	$	(1	)

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The tables below present a reconciliation for all assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) for the three months ended March 31, 2012 and 2011 .



Level 3 (In millions)	Balance at January 1, 2012		Net realized investment gains (losses) and net change in unre alized appreciation (depreciation) include d in net inco me (loss)*		Net change in unre alized appreciation (depreciation) included in other comprehensive income (loss)			Purchases		Sales			Settlements			Transfers into Level 3		Transfers out of Level 3			Balance at March 31, 2012		Unrealized gains (losses) on Level 3 assets and liabilities held at March 31, 2012 recognized in n et incom e (loss)*
Fixed maturity securities:
Corporate and other bonds	$	482	$	3	$	4		$	79	$	(86	)	$	(19	)	$	33	$	(10	)	$	486	$	—
States, municipalities and political subdivisions	171		—		2			—		—			—			—		—			173		—
Asset-backed:
Residential mortgage-backed	452		1		(4		)	38		—			(7		)	—		(33		)	447		—
Commercial mortgage-backed	59		—		4			42		—			—			—		—			105		—
Other asset-backed	343		4		4			176		(77		)	(25		)	—		(41		)	384		—
Total asset-backed	854		5		4			256		(77		)	(32		)	—		(74		)	936		—
Redeemable preferred stock	—		—		—			53		—			—			—		—			53		—
Total fixed maturity securities	1,507		8		10			388		(163		)	(51		)	33		(84		)	1,648		—
Equity securities	67		—		(3		)	11		(1		)	—			—		—			74		(2		)
Derivative and other financial instruments, net	10		—		—			—		—			—			—		—			10		—
Short term investments	27		—		—			12		—			(39		)	—		—			—		—
Life settlement contracts	117		3		—			—		—			(5		)	—		—			115		(1		)
Separate account business	23		—		—			—		(19		)	—			—		—			4		—
Total	$	1,751	$	11	$	7		$	411	$	(183	)	$	(95	)	$	33	$	(84	)	$	1,851	$	(3	)

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Level 3 (In millions)	Balance at January 1, 2011		Net realized investment gains (losses) and net change in unrealized appreciation (depreciation) included in net income (loss)*			Net change in unrealized appreciation (depreciation) included in other comprehensive income (loss)			Purchases		Sales			Settlements			Transfers into Level 3		Transfers out of Level 3			Balance at March 31, 2011		Unrealized gains (losses) on Level 3 assets and liabilities held at March 31, 2011 recognized in net income (loss)*
Fixed maturity securities:
Corporate and other bonds	$	624	$	4		$	(5	)	$	42	$	(20	)	$	(27	)	$	9	$	(50	)	$	577	$	—
States, municipalities and political subdivisions	266		—			1			—		—			(79		)	—		—			188		—
Asset-backed:																								—
Residential mortgage-backed	767		1			2			47		(26		)	(22		)	—		(31		)	738		—
Commercial mortgage-backed	73		3			16			—		(4		)	—			—		—			88		—
Other asset-backed	359		4			—			200		(87		)	(31		)	—		—			445		—
Total asset-backed	1,199		8			18			247		(117		)	(53		)	—		(31		)	1,271		—
Redeemable preferred stock	3		3			(3		)	—		(3		)	—			—		—			—		—
Total fixed maturity securities	2,092		15			11			289		(140		)	(159		)	9		(81		)	2,036		—
Equity securities	26		(1		)	(1		)	15		(9		)	—			—		—			30		(3		)
Derivative and other financial instruments, net	25		2			—			—		(19		)	—			—		—			8		1
Short term investments	27		—			—			12		—			(2		)	—		(10		)	27		—
Life settlement contracts	129		3			—			—		—			(5		)	—		—			127		(1		)
Separate account business	41		—			—			—		(2		)	—			—		—			39		—
Total	$	2,340	$	19		$	10		$	316	$	(170	)	$	(166	)	$	9	$	(91	)	$	2,267	$	(3	)

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* Net realized and unrealized gains and losses shown above are reported in Net income (loss) as follows:



Major Category of Assets and Liabilities		Consolidated Statements of Operations Line Items
Fixed maturity securities available-for-sale		Net realized investment gains (losses)
Fixed maturity securities trading		Net investment income
Equity securities		Net realized investment gains (losses)
Derivative financial instruments held in a trading portfolio		Net investment income
Derivative financial instruments not held in a trading portfolio and fair value option financial instruments		Net realized investment gains (losses)
Life settlement contracts		Other revenues

Securities shown in the Level 3 tables on the previous pages may be transferred in or out of Level 3 based on the availability of observable market information used to determine the fair value of the security. The availability of observable market information varies based on market conditions and trading volume and may cause securities to move in and out of Level 3 from reporting period to reporting period. There were no transfers between Level 1 and Level 2 during the three months ended March 31, 2012 or 2011 . The Company's policy is to recognize transfers between levels at the beginning of quarterly reporting periods.

Valuation Methodologies and Inputs

The following section describes the valuation methodologies and relevant inputs used to measure different financial instruments at fair value, including an indication of the level in the fair value hierarchy in which the instruments are generally classified.

Fixed Maturity Securities

Fixed maturity securities are valued using methodologies that model information generated by market transactions involving identical or comparable assets, as well as discounted cash flow methodologies. Common inputs include: prices from recently executed transactions of similar securities, broker/dealer quotes, benchmark yields, spreads off benchmark yields, interest rates, and U.S. Treasury or swap curves. Specifically for asset-backed securities, key inputs include prepayment and default projections based on past performance of the underlying collateral and current market data.

Level 1 securities include highly liquid U.S. and foreign government bonds, and redeemable preferred stock, valued using quoted market prices. Level 2 securities include most other fixed maturity securities as the significant inputs are observable in the marketplace. Securities are generally assigned to Level 3 in cases where broker/dealer quotes are significant inputs to the valuation and there is a lack of transparency as to whether these quotes are based on information that is observable in the marketplace. Level 3 securities also include tax-exempt auction rate certificates and private placement debt securities. Fair value of auction rate securities is determined utilizing a pricing model with three primary inputs. The interest rate and spread inputs are observable from like instruments while the expected call date assumption is unobservable due to the uncertain nature of principal prepayments prior to maturity. Fair value of private placement debt securities is determined using internal models with inputs that are not market observable.

Equity Securities

Level 1 equity securities include publicly traded securities valued using quoted market prices. Level 2 securities are primarily non-redeemable preferred stocks and common stocks valued using pricing for similar securities, recently executed transactions, broker/dealer quotes and other pricing models utilizing market observable inputs. Level 3 securities are priced using internal models with inputs that are not market observable.

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Derivative and Other Financial Instruments

Exchange traded derivatives, primarily futures, are valued using quoted market prices and are classified within Level 1 of the fair value hierarchy. Level 2 derivatives primarily include currency forwards valued using observable market forward rates. Over-the-counter derivatives, principally interest rate swaps, total return swaps, credit default swaps, equity warrants and options, are valued using inputs including broker/dealer quotes and are classified within Level 3 of the valuation hierarchy due to a lack of transparency as to whether these quotes are based on information that is observable in the marketplace. Other financial instruments consist of Level 3 securities for which the fair value option has been elected which contain embedded derivatives and are priced using either broker/dealer quotes or internal models with inputs that are not market observable.

Short Term Investments

The valuation of securities that are actively traded or have quoted prices are classified as Level 1. These securities include money market funds and treasury bills. Level 2 primarily includes commercial paper, for which all inputs are market observable. Fixed maturity securities purchased within one year of maturity are classified consistent with fixed maturity securities discussed above. Short term investments as presented in the tables above differ from the amounts presented on the Condensed Consolidated Balance Sheets because certain short term investments, such as time deposits, are not measured at fair value.

Life Settlement Contracts

The fair values of life settlement contracts are determined as the present value of the anticipated death benefits less anticipated premium payments based on contract terms that are distinct for each insured, as well as the Company's own assumptions for mortality, premium expense, and the rate of return that a buyer would require on the contracts, as no comparable market pricing data is available.

Separate Account Business

Separate account business includes fixed maturity securities, equities and short term investments. The valuation methodologies and inputs for these asset types have been described above.

Significant Unobservable Inputs

The table below presents quantitative information about the significant unobservable inputs utilized by the Company in the fair value measurements of Level 3 assets. Valuations for assets and liabilities not presented in the table below are primarily based on broker/dealer quotes for which there is a lack of transparency as to inputs used to develop the valuations. The quantitative detail of these unobservable inputs is neither provided nor reasonably available to the Company.



(In millions, except per share data)	Fair Value at March 31, 2012		Valuation Technique(s)	Unobservable Input(s)	Range (Weighted Average)
Assets
Fixed maturity securities	$	204	Discounted cash flow	Expected call date assumption	0.5 - 5.5 years (2.2 years)
	$	53	Market approach	Private offering price	$26.5 million per unit
Equity securities	$	69	Market approach	Private offering price	$0.10 - $4,023 per share ($211.01 per share)
Life settlement contracts	$	115	Discounted cash flow	Discount rate risk premium Mortality assumption	9% 65% - 928% (181%)

For fixed maturity securities, an increase to the expected call date assumption or decrease in the private offering price would result in a lower fair value measurement. For equity securities, an increase in the private offering price would result in a higher fair value measurement. For life settlement contracts, an increase in the discount rate risk premium or decrease in the mortality assumption would result in a lower fair value measurement.

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Financial Assets and Liabilities Not Measured at Fair Value

The carrying amount and estimated fair value of the Company's financial instrument assets and liabilities which are not measured at fair value on the Condensed Consolidated Balance Sheets are listed in the tables below.



March 31, 2012	Carrying Amount		Estimated Fair Value
(In millions)	Carrying Amount		Level 1		Level 2		Level 3		Total
Financial assets
Notes receivable for the issuance of common stock	$	23	$	—	$	—	$	23	$	23
Mortgage loans	281		—		—		295		295
Financial liabilities
Premium deposits and annuity contracts	$	108	$	—	$	—	$	112	$	112
Short term debt	83		—		84		—		84
Long term debt	2,526		—		2,794		—		2,794



December 31, 2011	Carrying Amount		Estimated Fair Value
(In millions)	Carrying Amount		Estimated Fair Value
Financial assets
Notes receivable for the issuance of common stock	$	22	$	22
Mortgage loans	234		247
Financial liabilities
Premium deposits and annuity contracts	$	109	$	114
Short term debt	83		84
Long term debt	2,525		2,679

The following methods and assumptions were used to estimate the fair value of these financial assets and liabilities.

The fair values of Notes receivable for the issuance of common stock were estimated using discounted cash flows utilizing interest rates currently offered for obligations securitized with similar collateral, adjusted for specific note receivable risk.

The fair values of Mortgage loans were based on the present value of the expected future cash flows discounted at the current interest rate for origination of similar quality loans, adjusted for specific loan risk.

Premium deposits and annuity contracts were valued based on cash surrender values, estimated fair values or policyholder liabilities, net of amounts ceded related to sold business.

The Company's senior notes and debentures were valued based on observable market prices. The fair value for other debt was estimated using discounted cash flows based on current incremental borrowing rates for similar borrowing arrangements.

The carrying amounts reported on the Condensed Consolidated Balance Sheets for Cash, Short term investments not carried at fair value, Accrued investment income and certain other assets and other liabilities approximate fair value due to the short term nature of these items. These assets and liabilities are not listed in the tables above.

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Note F . Claim and Claim Adjustment Expense Reserves

The Company's property and casualty insurance claim and claim adjustment expense reserves represent the estimated amounts necessary to resolve all outstanding claims, including IBNR claims as of the reporting date. The Company's reserve projections are based primarily on detailed analysis of the facts in each case, the Company's experience with similar cases and various historical development patterns. Consideration is given to such historical patterns as field reserving trends and claims settlement practices, loss payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions including inflation, and public attitudes. All of these factors can affect the estimation of claim and claim adjustment expense reserves.

Establishing claim and claim adjustment expense reserves, including claim and claim adjustment expense reserves for catastrophic events that have occurred, is an estimation process. Many factors can ultimately affect the final settlement of a claim and, therefore, the necessary reserve. Changes in the law, results of litigation, medical costs, the cost of repair materials and labor rates can all affect ultimate claim costs. In addition, time can be a critical part of reserving determinations since the longer the span between the incidence of a loss and the payment or settlement of the claim, the more variable the ultimate settlement amount can be. Accordingly, short-tail claims, such as property damage claims, tend to be more reasonably estimable than long-tail claims, such as workers' compensation, general liability and professional liability claims. Adjustments to prior year reserve estimates, if necessary, are reflected in the results of operations in the period that the need for such adjustments is determined. There can be no assurance that the Company's ultimate cost for insurance losses will not exceed current estimates.

Catastrophes are an inherent risk of the property and casualty insurance business and have contributed to material period-to-period fluctuations in the Company's results of operations and/or equity. The Company reported catastrophe losses, net of reinsurance, of $28 million and $55 million for the three months ended March 31, 2012 and 2011 . Catastrophe losses in the first quarter of 2012 related primarily to U.S. storms.

Net Prior Year Development

The following tables and discussion include the net prior year development recorded for CNA Specialty, CNA Commercial and Corporate & Other Non-Core. Favorable net prior year development of $1 million was recorded in the Life & Group Non-Core segment for the three months ended March 31, 2012, compared to unfavorable net prior year development of $7 million for the same period in 2011.

Net Prior Year Development



Three months ended March 31, 2012
(In millions)	CNA Specialty			CNA Commercial			Corporate & Other Non-Core		Total
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development	$	(6	)	$	(14	)	$	2	$	(18	)
Pretax (favorable) unfavorable premium development	(9		)	(17		)	1		(25		)
Total pretax (favorable) unfavorable net prior year development	$	(15	)	$	(31	)	$	3	$	(43	)



Three months ended March 31, 2011
(In millions)	CNA Specialty			CNA Commercial			Corporate & Other Non-Core			Total
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development	$	(15	)	$	(7	)	$	3		$	(19	)
Pretax (favorable) unfavorable premium development	(7		)	(8		)	(1		)	(16		)
Total pretax (favorable) unfavorable net prior year development	$	(22	)	$	(15	)	$	2		$	(35	)

For the three months ended March 31, 2012, favorable premium development was recorded for CNA Commercial primarily due to premium adjustments on auditable policies arising from increased exposures.

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CNA Specialty

The following table provides further detail of the net prior year claim and allocated claim adjustment expense reserve development (development) recorded for the CNA Specialty segment for the three months ended March 31, 2012 and 2011 .



Three months ended March 31
(In millions)	2012			2011
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development:
Medical Professional Liability	$	(6	)	$	(14	)
Other Professional Liability	4			6
Surety	1			—
Warranty	(1		)	(10		)
Other	(4		)	3
Total pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development	$	(6	)	$	(15	)

2012

Favorable development for medical professional liability was primarily due to reductions in the estimated frequency of large losses in accident years 2008 and prior.

2011

Favorable development for medical professional liability was primarily due to favorable loss emergence in aging services, physicians and excess institutions in accident years 2007 and prior.

Favorable development in warranty was driven by favorable policy year experience on an aggregate stop loss treaty covering the Company's non-insurance warranty subsidiary.

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CNA Commercial

The following table provides further detail of development recorded for the CNA Commercial segment for the three months ended March 31, 2012 and 2011 .



Three months ended March 31
(In millions)	2012			2011
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development:
Commercial Auto	$	—		$	10
General Liability	8			22
Workers' Compensation	(19		)	8
Property and Other	(3		)	(47		)
Total pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development	$	(14	)	$	(7	)

2012

Overall, favorable development for workers compensation reflects favorable experience in accident years 2001 and prior. Unfavorable development was recorded for accident year 2010 related to increased medical severity.

2011

Favorable development for property and marine coverages was due to lower than expected frequency in commercial multi-peril coverages primarily in accident year 2010 and a favorable settlement on an individual claim in accident year 2003 in the equipment breakdown book.

The unfavorable development in the general liability coverages was primarily due to two large claim outcomes on umbrella claims in accident year 2001.

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Note G . Legal Proceedings and Contingent Liabilities

Insurance Brokerage Antitrust Litigation

In August 2005, CNAF and certain insurance subsidiaries were joined as defendants, along with other insurers and brokers, in multidistrict litigation pending in the United States District Court for the District of New Jersey, In re Insurance Brokerage Antitrust Litigation , Civil No. 04-5184 (GEB). The plaintiffs' consolidated class action complaint alleged bid rigging and improprieties in the payment of contingent commissions in connection with the sale of insurance. After various motions and preliminary court rulings providing for further proceedings, plaintiffs and various defendants, including CNAF and its named insurance subsidiaries, executed final settlement documents and the plaintiffs filed a motion for preliminary approval of the settlement in May 2011, which was ultimately approved by the Court in March 2012. In April 2012, objectors to the settlement filed notices of appeal. As currently structured, the settlement will not have a material impact on the Company's results of operations. In addition, the Company does not believe it has any material ongoing exposure relating to this matter.

Other Litigation

The Company is also a party to routine litigation incidental to its business, which, based on the facts and circumstances currently known, is not material to the business or financial condition of the Company.

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Note H . Benefit Plans

The components of net periodic cost (benefit) are presented in the following table.

Net Periodic Cost (Benefit)



Three months ended March 31
(In millions)	2012			2011
Pension cost
Service cost	$	3		$	4
Interest cost on projected benefit obligation	34			37
Expected return on plan assets	(43		)	(43		)
Amortization of net actuarial loss	10			6
Net periodic pension cost	$	4		$	4

Postretirement benefit
Interest cost on projected benefit obligation	$	—		$	1
Amortization of prior service credit	(4		)	(5		)
Amortization of net actuarial loss	—			1
Net periodic postretirement benefit	$	(4	)	$	(3	)

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Note I . Commitments, Contingencies, and Guarantees

Commitments and Contingencies

The Company holds an investment in a real estate joint venture. In the normal course of business, the Company, on a joint and several basis with other unrelated insurance company shareholders, has committed to continue funding the operating deficits of this joint venture. Additionally, the Company and the other unrelated shareholders, on a joint and several basis, have guaranteed an operating lease for an office building, which expires in 2016. The guarantee of the operating lease is a parallel guarantee to the commitment to fund operating deficits; consequently, the separate guarantee to the lessor is not expected to be triggered as long as the joint venture continues to be funded by its shareholders which provide liquidity to make its annual lease payments.

In the event that the other parties to the joint venture are unable to meet their commitments in funding the operations of this joint venture, the Company would be required to assume the obligation for the entire office building operating lease. The Company does not believe it is likely that it will be required to do so. However, the maximum potential future lease payments and other related costs at March 31, 2012 that the Company could be required to pay under this guarantee, in excess of amounts already recorded, were approximately $134 million . If the Company were required to assume the entire lease obligation, the Company would have the right to pursue reimbursement from the other shareholders and the right to all sublease revenues.

The Company has entered into a limited number of contracts with minimum payments, primarily related to outsourced services and software. Estimated future minimum payments under these contracts, which amounted to approximately $17 million at March 31, 2012 , were $8 million in 2012, $3 million in 2013, and $6 million thereafter.

Guarantees

In the course of selling business entities and assets to third parties, the Company has agreed to indemnify purchasers for losses arising out of breaches of representation and warranties with respect to the business entities or assets being sold, including, in certain cases, losses arising from undisclosed liabilities or certain named litigation. Such indemnification provisions generally survive for periods ranging from nine months following the applicable closing date to the expiration of the relevant statutes of limitation. As of March 31, 2012 , the aggregate amount of quantifiable indemnification agreements in effect for sales of business entities, assets and third party loans was $763 million .

In addition, the Company has agreed to provide indemnification to third party purchasers for certain losses associated with sold business entities or assets that are not limited by a contractual monetary amount. As of March 31, 2012 , the Company had outstanding unlimited indemnifications in connection with the sales of certain of its business entities or assets that included tax liabilities arising prior to a purchaser's ownership of an entity or asset, defects in title at the time of sale, employee claims arising prior to closing and in some cases losses arising from certain litigation and undisclosed liabilities. These indemnification agreements survive until the applicable statutes of limitation expire, or until the agreed upon contract terms expire.

As of March 31, 2012 and December 31, 2011 , the Company had recorded liabilities of approximately $15 million related to indemnification agreements and management believes that it is not likely that any future indemnity claims will be significantly greater than the amounts recorded.

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Note J . Business Segments

The Company's core property and casualty commercial insurance operations are reported in two business segments: CNA Specialty and CNA Commercial. The Company's non-core operations are managed in two segments: Life & Group Non-Core and Corporate & Other Non-Core.

The accounting policies of the segments are the same as those described in Note A of the Consolidated Financial Statements within CNAF's Annual Report on Form 10-K for the year ended December 31, 2011 , other than the accounting for deferred acquisition costs, as further discussed in Note A herein. The Company manages most of its assets on a legal entity basis, while segment operations are conducted across legal entities. As such, only insurance and reinsurance receivables, insurance reserves and deferred acquisition costs are readily identifiable by individual segment. Distinct investment portfolios are not maintained for each individual segment; accordingly, allocation of assets to each segment is not performed. Therefore, net investment income and realized investment gains or losses are allocated primarily based on each segment's net carried insurance reserves, as adjusted. All significant intersegment income and expense has been eliminated. Income taxes have been allocated on the basis of the taxable income of the segments.

In the following tables, certain financial measures are presented to provide information used by management to monitor the Company's operating performance. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Net operating income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk. Based on such analyses, the Company may recognize an OTTI loss on an investment security in accordance with its policy, or sell a security, which may produce realized gains and losses.

Net operating income (loss) is calculated by excluding from net income (loss) attributable to CNA the after-tax effects of 1) net realized investment gains or losses, 2) income or loss from discontinued operations and 3) any cumulative effects of changes in accounting guidance. The calculation of net operating income excludes net realized investment gains or losses because net realized investment gains or losses are largely discretionary, except for some losses related to OTTI, and are generally driven by economic factors that are not necessarily consistent with key drivers of underwriting performance, and are therefore not considered an indication of trends in insurance operations.

The significant components of the Company's continuing operations and selected balance sheet items are presented in the following tables.

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Three months ended
March 31, 2012	CNA Specialty			CNA Commercial			Life & Group Non-Core			Corporate & Other Non-Core
(In millions)	CNA Specialty			CNA Commercial			Life & Group Non-Core			Corporate & Other Non-Core			Eliminations		Total
Operating revenues
Net earned premiums	$	706		$	803		$	141		$	(1	)	$	—	$	1,649
Net investment income	175			265			198			10			—		648
Other revenues	56			9			(2		)	5			—		68
Total operating revenues	937			1,077			337			14			—		2,365
Claims, Benefits and Expenses
Net incurred claims and benefits	468			567			336			7			—		1,378
Policyholders’ dividends	(2		)	3			2			—			—		3
Amortization of deferred acquisition costs	148			139			8			—			—		295
Other insurance related expenses	72			144			35			(1		)	—		250
Other expenses	50			7			6			48			—		111
Total claims, benefits and expenses	736			860			387			54			—		2,037
Operating income (loss) from continuing operations before income tax	201			217			(50		)	(40		)	—		328
Income tax (expense) benefit on operating income (loss)	(69		)	(78		)	31			14			—		(102		)
Net operating income (loss) from continuing operations attributable to CNA	132			139			(19		)	(26		)	—		226
Net realized investment gains (losses), net of participating policyholders’ interests	8			11			13			4			—		36
Income tax (expense) benefit on net realized investment gains (losses)	(2		)	(4		)	(5		)	(1		)	—		(12		)
Net realized investment gains (losses) attributable to CNA	6			7			8			3			—		24
Net income (loss) from continuing operations attributable to CNA	$	138		$	146		$	(11	)	$	(23	)	$	—	$	250



March 31, 2012
(In millions)
Reinsurance receivables	$	863	$	1,159	$	1,359	$	2,608	$	—		$	5,989
Insurance receivables	$	679	$	1,086	$	8	$	4	$	—		$	1,777
Deferred acquisition costs	$	311	$	265	$	—	$	—	$	—		$	576
Insurance reserves
Claim and claim adjustment expenses	$	6,920	$	11,422	$	2,875	$	2,986	$	—		$	24,203
Unearned premiums	1,705		1,529		150		—		(1		)	3,383
Future policy benefits	—		—		9,959		—		—			9,959
Policyholders’ funds	12		13		144		—		—			169

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Three months ended
March 31, 2011	CNA Specialty			CNA Commercial			Life & Group Non-Core			Corporate & Other Non-Core						Total
(In millions)	CNA Specialty			CNA Commercial			Life & Group Non-Core			Corporate & Other Non-Core			Eliminations			Total
Operating revenues
Net earned premiums	$	669		$	802		$	144		$	1		$	(1	)	$	1,615
Net investment income	160			261			188			11			—			620
Other revenues	54			14			(2		)	1			—			67
Total operating revenues	883			1,077			330			13			(1		)	2,302
Claims, Benefits and Expenses
Net incurred claims and benefits	430			603			323			7			—			1,363
Policyholders’ dividends	—			—			1			—			—			1
Amortization of deferred acquisition costs	143			148			6			—			—			297
Other insurance related expenses	64			115			38			1			(1		)	217
Other expenses	40			16			6			44			—			106
Total claims, benefits and expenses	677			882			374			52			(1		)	1,984
Operating income (loss) from continuing operations before income tax	206			195			(44		)	(39		)	—			318
Income tax (expense) benefit on operating income (loss)	(70		)	(65		)	26			12			—			(97		)
Net operating (income) loss, after-tax, attributable to noncontrolling interests	(8		)	—			—			—			—			(8		)
Net operating income (loss) from continuing operations attributable to CNA	128			130			(18		)	(27		)	—			213
Net realized investment gains (losses), net of participating policyholders’ interests	8			17			(4		)	(8		)	—			13
Income tax (expense) benefit on net realized investment gains (losses)	(3		)	(6		)	1			4			—			(4		)
Net realized investment (gains) losses, after-tax, attributable to noncontrolling interests	—			(1		)	—			—			—			(1		)
Net realized investment gains (losses) attributable to CNA	5			10			(3		)	(4		)	—			8
Net income (loss) from continuing operations attributable to CNA	$	133		$	140		$	(21	)	$	(31	)	$	—		$	221



December 31, 2011
(In millions)
Reinsurance receivables	$	852	$	1,188	$	1,375	$	2,677	$	—	$	6,092
Insurance receivables	$	670	$	1,047	$	8	$	1	$	—	$	1,726
Deferred acquisition costs	$	300	$	252	$	—	$	—	$	—	$	552
Insurance reserves
Claim and claim adjustment expenses	$	6,840	$	11,509	$	2,825	$	3,129	$	—	$	24,303
Unearned premiums	1,629		1,480		141		—		—		3,250
Future policy benefits	—		—		9,810		—		—		9,810
Policyholders’ funds	15		10		166		—		—		191

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The following table provides revenue by line of business for each reportable segment. Revenues are comprised of operating revenues and net realized investment gains and losses, net of participating policyholders’ interests.

Revenues by Line of Business



Three months ended March 31
(In millions)	2012			2011
CNA Specialty
International	$	57		$	51
Professional & Management Liability	694			660
Surety	119			111
Warranty & Alternative Risks	75			69
CNA Specialty revenues	945			891
CNA Commercial
CNA Select Risk	73			71
Commercial Insurance	762			752
International	91			127
Small Business	162			144
CNA Commercial revenues	1,088			1,094
Life & Group Non-Core
Health	291			270
Life & Annuity	60			56
Other	(1		)	—
Life & Group Non-Core revenues	350			326
Corporate & Other Non-Core revenues	18			5
Eliminations	—			(1		)
Total revenues	$	2,401		$	2,315

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Item 2. Management's Discussion and Analysis (MD&A) of Financial Condition and Results of Operations

Overview

The following discussion highlights significant factors affecting the Company. References to “we,” “our,” “us” or like terms refer to the business of CNA. Based on 2010 statutory net written premiums, we are the seventh largest commercial insurance writer and the 13 ^th largest property and casualty insurance organization in the United States of America. References to net operating income (loss), net realized investment gains (losses) and net income (loss) used in this MD&A reflect amounts attributable to CNA, unless otherwise noted.

The following discussion should be read in conjunction with the Condensed Consolidated Financial Statements included under Part I, Item 1 of this Form 10-Q and Item 1A Risk Factors and Item 7 Management's Discussion and Analysis of Financial Condition and Results of Operations, which are included in our Annual Report on Form 10-K filed with the SEC for the year ended December 31, 2011 .

We utilize the net operating income financial measure to monitor our operations. Net operating income is calculated by excluding from net income (loss) attributable to CNA the after-tax effects of 1) net realized investment gains or losses, 2) income or loss from discontinued operations and 3) any cumulative effects of changes in accounting guidance. See further discussion regarding how we manage our business in Note J to the Condensed Consolidated Financial Statements included under Part I, Item 1. In evaluating the results of our CNA Specialty and CNA Commercial segments, we utilize the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using GAAP financial results. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios.

Changes in estimates of claim and allocated claim adjustment expense reserves and premium accruals, net of reinsurance, for prior years are defined as net prior year development within this MD&A. These changes can be favorable or unfavorable. Net prior year development does not include the impact of related acquisition expenses. Further information on our reserves is provided in Note F to the Condensed Consolidated Financial Statements included under Part I, Item 1.

Hardy Underwriting Bermuda Limited

On March 21, 2012, we announced an agreement to acquire Hardy, a specialized Lloyd’s underwriter, in a cash acquisition for approximately $227 million. Hardy underwrote approximately $430 million in gross written premium in 2011. Subject to regulatory approvals and other conditions, the acquisition is expected to be completed during the second quarter of 2012. As of March 31, 2012, $230 million of our short-term investments were held in escrow in British pounds to fund the acquisition.

Accounting for Costs Associated with Acquiring or Renewing Insurance Contracts

We have adjusted our previously reported financial information included herein, to reflect the change in accounting guidance for costs associated with acquiring or renewing insurance contracts. This MD&A gives effect to the adjustment of the Condensed Consolidated Financial Statements. See Note A to the Condensed Consolidated Financial Statements included under Part I, Item 1 for additional information.

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CONSOLIDATED OPERATIONS

Results of Operations

The following table includes the consolidated results of our operations. For more detailed components of our business operations and the net operating income financial measure, see the segment discussions within this MD&A.



Three months ended March 31	2012			2011
(In millions)	2012			2011
Operating Revenues
Net earned premiums	$	1,649		$	1,615
Net investment income	648			620
Other revenues	68			67
Total operating revenues	2,365			2,302
Claims, Benefits and Expenses
Net incurred claims and benefits	1,378			1,363
Policyholders' dividends	3			1
Amortization of deferred acquisition costs	295			297
Other insurance related expenses	250			217
Other expenses	111			106
Total claims, benefits and expenses	2,037			1,984
Operating income (loss) from continuing operations before income tax	328			318
Income tax (expense) benefit on operating income (loss)	(102		)	(97		)
Net operating (income) loss, after-tax, attributable to noncontrolling interests	—			(8		)
Net operating income (loss) from continuing operations attributable to CNA	226			213
Net realized investment gains (losses), net of participating policyholders' interests	36			13
Income tax (expense) benefit on net realized investment gains (losses)	(12		)	(4		)
Net realized investment (gains) losses, after-tax, attributable to noncontrolling interests	—			(1		)
Net realized investment gains (losses) attributable to CNA	24			8
Income (loss) from continuing operations attributable to CNA	250			221
Loss from discontinued operations attributable to CNA	—			(1		)
Net income (loss) attributable to CNA	$	250		$	220

Net income increased $30 million for the three months ended March 31, 2012 as compared with the same period in 2011 . This increase was due to increased net realized investment gains and higher net operating income.

Net realized investment gains increased $16 million for the three months ended March 31, 2012 as compared with the same period in 2011 . See the Investments section of this MD&A for further discussion of net investment income and net realized investment results.

Net operating income increased $13 million for the three months ended March 31, 2012 as compared with the same period in 2011 . Net operating income increased $13 million for our core segments, CNA Specialty and CNA Commercial. This increase was primarily due to lower catastrophe losses and higher net investment income. These favorable impacts were partially offset by decreased non-catastrophe current accident year underwriting results. Catastrophe losses were $18 million after-tax for the three months ended March 31, 2012 as compared to catastrophe losses of $36 million after-tax for the same period in 2011 . Net operating results were flat for our non-core segments. See the Life & Group Non-Core and Corporate & Other Non-Core sections of this MD&A for further discussion of our non-core results.

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Favorable net prior year development of $43 million and $35 million was recorded for the three months ended March 31, 2012 and 2011 related to our CNA Specialty, CNA Commercial and Corporate & Other Non-Core segments. Further information on net prior year development for the three months ended March 31, 2012 and 2011 is included in Note F to the Condensed Consolidated Financial Statements included under Part I, Item 1.

Net earned premiums increased $34 million for the three months ended March 31, 2012 as compared with the same period in 2011 , driven by a $37 million increase in CNA Specialty. See the Segment Results section of this MD&A for further discussion.

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CRITICAL ACCOUNTING ESTIMATES

The preparation of the Condensed Consolidated Financial Statements (Unaudited) in conformity with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Condensed Consolidated Financial Statements and the amounts of revenues and expenses reported during the period. Actual results may differ from those estimates.

Our Condensed Consolidated Financial Statements and accompanying notes have been prepared in accordance with GAAP applied on a consistent basis. We continually evaluate the accounting policies and estimates used to prepare the Condensed Consolidated Financial Statements. In general, our estimates are based on historical experience, evaluation of current trends, information from third party professionals and various other assumptions that are believed to be reasonable under the known facts and circumstances.

The accounting estimates below are considered by us to be critical to an understanding of our Condensed Consolidated Financial Statements as their application places the most significant demands on our judgment.


•	Insurance Reserves


•	Reinsurance and Insurance Receivables


•	Valuation of Investments and Impairment of Securities


•	Long Term Care Products and Payout Annuity Contracts


•	Pension and Postretirement Benefit Obligations


•	Income Taxes

Due to the inherent uncertainties involved with these types of judgments, actual results could differ significantly from estimates and may have a material adverse impact on our results of operations or equity. See the Critical Accounting Estimates section of our Management's Discussion and Analysis of Financial Condition and Results of Operations included under Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2011 for further information.

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SEGMENT RESULTS

The following discusses the results of continuing operations for our operating segments.

CNA Specialty

The following table details the results of operations for CNA Specialty.

Results of Operations



Three months ended March 31	2012			2011
(In millions, except ratios)	2012			2011
Net written premiums	$	765		$	739
Net earned premiums	706			669
Net investment income	175			160
Net operating income (loss)	132			128
Net realized investment gains (losses), after-tax	6			5
Net income (loss)	138			133
Ratios
Loss and loss adjustment expense	66.3		%	64.2		%
Expense	31.3			30.8
Dividend	(0.3		)	0.1
Combined	97.3		%	95.1		%

Net written premiums for CNA Specialty increased $26 million for the three months ended March 31, 2012 as compared with the same period in 2011 , primarily driven by increased rate. Net earned premiums increased $37 million as compared to the same period in 2011 , consistent with increased net written premiums over recent quarters.

CNA Specialty's average rate increased 3% for the three months ended March 31, 2012 , as compared to a decrease of 1% for the three months ended March 31, 2011 for the policies that renewed in each period. Retention of 87% and 86% was achieved in each period.

Net income increased $5 million for the three months ended March 31, 2012 as compared with the same period in 2011 . This increase was due to higher net operating income and increased net realized investment gains.

Net operating income increased $4 million for the three months ended March 31, 2012 as compared with the same period in 2011 , primarily due to increased net investment income, partially offset by lower favorable net prior year development and decreased current accident year underwriting results.

The combined ratio increased 2.2 points for the three months ended March 31, 2012 as compared with the same period in 2011 . The loss ratio increased 2.1 points, primarily due to the impact of lower favorable net prior year development as well as a higher current accident year loss ratio. The 2012 current accident year loss ratio was unfavorably affected by the anticipated loss cost trend that exceeded earned rate levels. The expense ratio increased 0.5 points, primarily due to higher underwriting expenses.

Favorable net prior year development of $15 million and $22 million was recorded for the three months ended March 31, 2012 and 2011 . Further information on CNA Specialty's net prior year development for the three months ended March 31, 2012 and 2011 is included in Note F to the Condensed Consolidated Financial Statements included under Part I, Item 1.

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The following table summarizes the gross and net carried reserves as of March 31, 2012 and December 31, 2011 for CNA Specialty.

Gross and Net Carried Claim and Claim Adjustment Expense Reserves



(In millions)	March 31, 2012		December 31, 2011
Gross Case Reserves	$	2,427	$	2,441
Gross IBNR Reserves	4,493		4,399
Total Gross Carried Claim and Claim Adjustment Expense Reserves	$	6,920	$	6,840
Net Case Reserves	$	2,098	$	2,086
Net IBNR Reserves	3,992		3,937
Total Net Carried Claim and Claim Adjustment Expense Reserves	$	6,090	$	6,023

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CNA Commercial

The following table details the results of operations for CNA Commercial.

Results of Operations



Three months ended March 31				2011
(In millions, except ratios)	2012			2011
Net written premiums	$	843		$	828
Net earned premiums	803			802
Net investment income	265			261
Net operating income (loss)	139			130
Net realized investmen t gains (losses) , after-tax	7			10
Net income (loss)	146			140
Ratios
Loss and loss adjustment expense	70.7		%	75.3		%
Expense	35.1			32.9
Dividend	0.4			(0.2		)
Combined	106.2		%	108.0		%

Net written premiums for CNA Commercial increased $15 million for the three months ended March 31, 2012 as compared with the same period in 2011 , primarily driven by new business and increased rate. Net written premium in 2011 included $35 million related to a subsidiary that was sold in the fourth quarter of 2011.

CNA Commercial's average rate increased 5% for the three months ended March 31, 2012 , as compared with an increase of 1% for the three months ended March 31, 2011 for the policies that renewed in each period. Retention of 78% and 79% was achieved in each period.

Net income increased $6 million for the three months ended March 31, 2012 as compared with the same period in 2011 . This increase was due to increased net operating income, partially offset by decreased net realized investment results.

Net operating income increased $9 million for the three months ended March 31, 2012 as compared with the same period in 2011 . This increase was primarily due to lower catastrophe losses and increased favorable net prior year development, partially offset by increased expenses.

The combined ratio improved 1.8 points for the three months ended March 31, 2012 as compared with the same period in 2011 . The loss ratio improved 4.6 points, primarily due to the impacts of lower catastrophe losses and increased favorable net prior year development. Catastrophe losses were $26 million , or 3.3 points of the loss ratio, for the three months ended March 31, 2012 , as compared to $53 million , or 6.6 points of the loss ratio, for the three months ended March 31, 2011 .

The expense ratio increased 2.2 points for the three months ended March 31, 2012 as compared with the same period in 2011 , primarily due to the favorable impact in 2011 of recoveries on insurance receivables written off in prior years.

Favorable net prior year development of $31 million and $15 million was recorded for the three months ended March 31, 2012 and 2011 . Further information on CNA Commercial net prior year development for the three months ended March 31, 2012 and 2011 is included in Note F to the Condensed Consolidated Financial Statements included under Part I, Item 1.

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The following table summarizes the gross and net carried reserves as of March 31, 2012 and December 31, 2011 for CNA Commercial.

Gross and Net Carried Claim and Claim Adjustment Expense Reserves



	March 31, 2012		December 31, 2011
(In millions)	March 31, 2012		December 31, 2011
Gross Case Reserves	$	6,196	$	6,266
Gross IBNR Reserves	5,226		5,243
Total Gross Carried Claim and Claim Adjustment Expense Reserves	$	11,422	$	11,509
Net Case Reserves	$	5,662	$	5,720
Net IBNR Reserves	4,636		4,670
Total Net Carried Claim and Claim Adjustment Expense Reserves	$	10,298	$	10,390

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Life & Group Non-Core

The following table summarizes the results of operations for Life & Group Non-Core.

Results of Operations



Three months ended March 31				2011
(In millions)	2012			2011
Net earned premiums	$	141		$	144
Net investment income	198			188
Net operating income (loss)	(19		)	(18		)
Net realized investment gains (losses), after-tax	8			(3		)
Net income (loss)	(11		)	(21		)

Net earned premiums for Life & Group Non-Core decreased $ 3 million for the three months ended March 31, 2012 as compared with the same period in 2011 . Net earned premiums relate primarily to the individual and group long term care businesses.

Net loss decreased $ 10 million for the three months ended March 31, 2012 as compared with the same period in 2011 . This decrease was primarily due to improved net realized investments results.

Life & Group Non-Core primarily includes the results of the life and group lines of business that are in run-off, including our existing individual long term care commitments, our payout annuity business and our pension deposit business. We also retain a block of group reinsurance and life settlement contracts. Results for these businesses in 2012 were comparable to the prior year period.

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Corporate & Other Non-Core

The following table summarizes the results of operations for the Corporate & Other Non-Core segment, including asbestos and environmental pollution (A&EP) and intersegment eliminations.

Results of Operations



Three months ended March 31
(In millions)	2012			2011
Net investment income	$	10		$	11
Net operating income (loss)	(26		)	(27		)
Net realized investment gains (losses), after-tax	3			(4		)
Net income (loss)	(23		)	(31		)

Net loss decreased $8 million for the three months ended March 31, 2012 as compared with the same period in 2011 , primarily due to improved net realized investment results. Net operating income in 2012 was affected by lower interest expense, as a result of the issuance of debt on more favorable terms in the first quarter of 2011 .

Unfavorable net prior year development of $3 million and $2 million was recorded for the three months ended March 31, 2012 and 2011 .

The following table summarizes the gross and net carried reserves as of March 31, 2012 and December 31, 2011 for Corporate & Other Non-Core.

Gross and Net Carried Claim and Claim Adjustment Expense Reserves



	March 31, 2012		December 31, 2011
(In millions)	March 31, 2012		December 31, 2011
Gross Case Reserves	$	1,232	$	1,321
Gross IBNR Reserves	1,754		1,808
Total Gross Carried Claim and Claim Adjustment Expense Reserves	$	2,986	$	3,129
Net Case Reserves	$	317	$	347
Net IBNR Reserves	247		244
Total Net Carried Claim and Claim Adjustment Expense Reserves	$	564	$	591

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INVESTMENTS

Net Investment Income

The significant components of pretax net investment income are presented in the following table.

Net Investment Income



Three months ended March 31
(In millions)	2012			2011
Fixed maturity securities	$	516		$	506
Short term investments	1			2
Limited partnership investments	130			114
Equity securities	4			6
Mortgage loans	3			2
Trading portfolio	7			3
Other	1			2
Gross investment income	662			635
Investment expense	(14		)	(15		)
Net investment income	$	648		$	620

Net investment income for the three months ended March 31, 2012 increased $28 million as compared with the same period in 2011 . The increase was primarily driven by higher income from limited partnership investments as well as higher fixed maturity securities income. Limited partnership investment results in 2012 were affected by favorable equity market returns and overall improvement in credit markets. The increase in fixed maturity securities income was driven by a higher invested asset base and the favorable net impact of changes in estimates of prepayments for asset-backed securities, partially offset by reinvestment at lower market rates.

The fixed maturity investment portfolio provided a pretax effective income yield of 5.5% for both three month periods ended March 31, 2012 and 2011 . Excluding the favorable net impact of changes in estimates of prepayments for asset-backed securities as discussed above, the fixed maturity investment portfolio provided a pretax effective income yield of 5.4% for the three months ended March 31, 2012. Tax-exempt municipal bonds generated $66 million of net investment income for the three months ended March 31, 2012 compared with $56 million of net investment income for the same period in 2011 .

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Net Realized Investment Gains (Losses)

The components of net realized investment results are presented in the following table.

Net Realized Investment Gains (Losses)



Three months ended March 31
(In millions)	2012			2011
Fixed maturity securities:
Corporate and other bonds	$	23		$	53
States, municipalities and political subdivisions	15			(21		)
Asset-backed	(12		)	(15		)
U.S. Treasury and obligations of government-sponsored enterprises	1			—
Foreign government	3			—
Redeemable preferred stock	—			3
Total fixed maturity securities	30			20
Equity securities	1			—
Derivative securities	(1		)	(1		)
Short term investments and other	6			(6		)
Net realized investment gains (losses), net of participating policyholders’ interests	36			13
Income tax (expense) benefit on net realized investment gains (losses)	(12		)	(4		)
Net realized investment (gains) losses, after-tax, attributable to noncontrolling interests	—			(1		)
Net realized investment gains (losses) attributable to CNA	$	24		$	8

Net realized investment gains increased $ 16 million for three months ended March 31, 2012 as compared with the same period in 2011 . Results in 2011 include a $6 million after-tax loss on an early extinguishment of debt. Further information on our realized gains and losses, including our OTTI losses and impairment decision process, is set forth in Note C to the Condensed Consolidated Financial Statements included under Part I, Item 1.

Portfolio Quality

Our fixed maturity portfolio consists primarily of high quality bonds, 92% of which were rated as investment grade (rated BBB- or higher) at March 31, 2012 and December 31, 2011 . The classification between investment grade and non-investment grade is based on a ratings methodology that takes into account ratings from two major providers, S&P and Moody's, in that order of preference. If a security is not rated by these providers, we formulate an internal rating. At March 31, 2012 and December 31, 2011 , approximately 98% of the fixed maturity portfolio was rated by S&P or Moody's, or was issued or guaranteed by the U.S. Government, Government agencies or Government-sponsored enterprises.

The following table summarizes the ratings of our fixed maturity portfolio at fair value.

Fixed Maturity Ratings



	March 31, 2012				December 31, 2011
(In millions)	March 31, 2012		%		December 31, 2011		%
U.S. Government, Government agencies and Government-sponsored enterprises	$	4,658	11	%	$	4,760	12	%
AAA rated	3,503		8		3,421		8
AA and A rated	18,277		45		17,807		45
BBB rated	11,292		28		10,790		27
Non-investment grade	3,107		8		3,159		8
Total	$	40,837	100	%	$	39,937	100	%

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Non-investment grade fixed maturity securities, as presented in the table below, include high-yield securities rated below BBB- by bond rating agencies and other unrated securities that, according to our analysis, are below investment grade. Non-investment grade securities generally involve a greater degree of risk than investment grade securities. The amortized cost of our non-investment grade fixed maturity bond portfolio was $3,054 million and $3,200 million at March 31, 2012 and December 31, 2011 . The following table summarizes the ratings of this portfolio at fair value.

Non-investment Grade



	March 31, 2012				December 31, 2011
(In millions)	March 31, 2012		%		December 31, 2011		%
BB	$	1,486	48	%	$	1,484	47	%
B	786		25		867		27
CCC - C	709		23		689		22
D	126		4		119		4
Total	$	3,107	100	%	$	3,159	100	%

The gross unrealized loss on available-for-sale fixed maturity securities was $330 million at March 31, 2012 . The following table provides the maturity profile for these available-for-sale fixed maturity securities. Securities not due to mature on a single date are allocated based on weighted average life.

Maturity Profile



March 31, 2012	Percent of Fair Value		Percent of Unrealized Loss
Due in one year or less	5	%	5	%
Due after one year through five years	33		18
Due after five years through ten years	32		34
Due after ten years	30		43
Total	100	%	100	%

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Duration

A primary objective in the management of the investment portfolio is to optimize return relative to corresponding liabilities and respective liquidity needs. Our views on the current interest rate environment, tax regulations, asset class valuations, specific security issuer and broader industry segment conditions, and the domestic and global economic conditions, are some of the factors that enter into an investment decision. We also continually monitor exposure to issuers of securities held and broader industry sector exposures and may from time to time adjust such exposures based on our views of a specific issuer or industry sector.

A further consideration in the management of the investment portfolio is the characteristics of the corresponding liabilities and the ability to align the duration of the portfolio to those liabilities and to meet future liquidity needs, minimize interest rate risk and maintain a level of income sufficient to support the underlying insurance liabilities. For portfolios where future liability cash flows are determinable and typically long term in nature, we segregate investments for asset/liability management purposes. The segregated investments support the liabilities in the Life & Group Non-Core segment including annuities, structured settlements and long term care products.

The effective durations of fixed maturity securities, short term investments and interest rate derivatives are presented in the table below. Short term investments are net of payable and receivable amounts for securities purchased and sold, but not yet settled.

Effective Durations



	March 31, 2012			December 31, 2011
(In millions)	Fair Value		Effective Duration (In years)	Fair Value		Effective Duration (In years)
Investments supporting Life & Group Non-Core	$	14,003	11.7	$	13,820	11.5
Other interest sensitive investments	28,307		4.2	28,071		3.9
Total	$	42,310	6.7	$	41,891	6.4

The investment portfolio is periodically analyzed for changes in duration and related price risk. Additionally, we periodically review the sensitivity of the portfolio to the level of foreign exchange rates and other factors that contribute to market price changes. A summary of these risks and specific analysis on changes is included in the Quantitative and Qualitative Disclosures About Market Risk in Item 7A of our Annual Report on Form 10-K for the year ended December 31, 2011.

Select Asset Class Discussion

Asset-Backed Securities

Our fixed maturity portfolio includes exposure to sub-prime residential mortgage securities (sub-prime) and Alternative A residential mortgage securities that have lower than normal standards of loan documentation (Alt-A), as measured by the original deal structure. As of March 31, 2012 , sub-prime securities had a fair value of $266 million, 61% of which were rated investment grade, and net unrealized losses of $34 million. As of March 31, 2012 , Alt-A securities had a fair value of $543 million, 69% of which were rated investment grade, and net unrealized losses of $8 million. Pretax OTTI losses on asset-backed securities recognized in earnings were $14 million for the three months ended March 31, 2012 , $5 million of which related to securities with sub-prime and Alt-A exposure. If additional deterioration in the underlying collateral occurs beyond our current expectations, additional OTTI losses may be recognized in earnings. See Note C to the Condensed Consolidated Financial Statements included under Part I, Item 1 for additional information related to unrealized losses on asset-backed securities.

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European Exposure

Our fixed maturity portfolio also includes European exposure. The following table summarizes European exposure included within fixed maturity holdings.

European Exposure



March 31, 2012	Corporate				Sovereign		Total
(In millions)	Financial Sector		Other Sectors
AAA	$	173	$	23	$	157	$	353
AA	201		91		28		320
A	885		793		8		1,686
BBB	311		1,073		—		1,384
Non-investment grade	3		162		—		165
Total fair value	$	1,573	$	2,142	$	193	$	3,908
Total amortized cost	$	1,540	$	1,932	$	191	$	3,663

European exposure is based on application of a country of risk methodology. Country of risk is derived from the issuing entity's management location, country of primary listing, revenue and reporting currency. As of March 31, 2012 , securities with a fair value and amortized cost of $1,981 million and $1,850 million relate to Eurozone countries, which consist of member states of the European Union that use the Euro as their national currency. Of this amount, securities with a fair value and amortized cost of $379 million and $366 million pertain to Greece, Italy, Ireland, Portugal and Spain, commonly referred to as “GIIPS.”

Short Term Investments

The carrying value of the components of the short term investment portfolio is presented in the following table.

Short Term Investments



	March 31, 2012		December 31, 2011
(In millions)	March 31, 2012		December 31, 2011
Short term investments:
Commercial paper	$	509	$	411
U.S. Treasury securities	632		903
Money market funds	33		45
Other	464		282
Total short term investments	$	1,638	$	1,641

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LIQUIDITY AND CAPITAL RESOURCES

Cash Flows

Our principal operating cash flow sources are premiums and investment income from our insurance subsidiaries. Our primary operating cash flow uses are payments for claims, policy benefits and operating expenses. Additionally, cash may be paid or received for income taxes.

For the three months ended March 31, 2012 , net cash provided by operating activities was $312 million as compared with $112 million for the same period in 2011 . Cash provided by operating activities was favorably affected by increased investment income receipts in the first quarter of 2012 as compared with the same period in 2011. In addition, we received a $75 million federal income tax refund in the first quarter of 2012.

Cash flows from investing activities include the purchase and sale of available-for-sale financial instruments. Additionally, cash flows from investing activities may include the purchase and sale of businesses, land, buildings, equipment and other assets not generally held for resale.

For the three months ended March 31, 2012 , net cash used by investing activities was $287 million as compared with $74 million for the same period in 2011. The cash flow from investing activities is affected by various factors such as the anticipated payment of claims, financing activity, asset/liability management and individual security buy and sell decisions made in the normal course of portfolio management.

Cash flows from financing activities include proceeds from the issuance of debt and equity securities, outflows for stockholder dividends or repayment of debt and outlays to reacquire equity instruments.

For the three months ended March 31, 2012 , net cash used by financing activities was $42 million as compared with $36 million for the same period in 2011 . Net cash used by financing activities in both periods was primarily related to the payment of dividends to common stockholders.

Common Stock Dividends

Dividends of $0.15 per share were declared and paid in the first quarter of 2012. On April 27, 2012, w e declared a quarterly dividend of $0.15 p er share, payabl e May 30, 2012 t o stockholders of reco rd on May 14, 2012. T he declaration and payment of future dividends to holders of our common stock will be at the discretion of our Board of Directors and will depend on many factors, including our earnings, financial condition, business needs, and regulatory constraints.

Liquidity

We believe that our present cash flows from operations, investing activities and financing activities are sufficient to fund our current and expected working capital and debt obligation needs and we do not expect this to change in the near term. The Hardy acquisition, which is expected to be completed during the second quarter of 2012, will be funded through existing liquidity.

As of March 31, 2012, we had no outstanding borrowings under our existing credit agreement. On April 19, 2012, we entered into a new credit agreement with a syndicate of banks and other lenders. The new credit agreement established a four-year $250 million senior unsecured revolving credit facility which is intended to be used for general corporate purposes. At our election, the commitments under the new credit agreement may be increased from time to time up to an additional aggregate amount of $100 million, and two one-year extensions are available prior to the first and second anniversary of the closing date subject to applicable consents. Under the new credit agreement we are required to pay a facility fee which would adjust automatically in the event of a change in our financial ratings. The new credit agreement includes several covenants, including maintenance of a minimum consolidated net worth and a specified ratio of consolidated indebtedness to consolidated total capitalization. In addition, under the new credit agreement, our existing credit agreement automatically expired on April 19, 2012.

During the first quarter of 2012, CCC repaid to CNAF $100 million of the $1.0 billion surplus note which was originally issued in 2008, leaving an outstanding balance of $150 million as of March 31, 2012. Additionally, CCC paid a dividend of $150 million. As of March 31, 2012, CCC is able to pay approximately $840 million of dividends during the remainder of 2012 that would not be subject to the prior approval of the Illinois Department of Insurance.

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We have an effective automatic shelf registration statement under which we may issue debt, equity or hybrid securities.

ACCOUNTING STANDARDS UPDATES

For discussion of accounting standards updates that have been adopted or will be adopted in the future, see Note A to the Condensed Consolidated Financial Statements included under Part I, Item 1.

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FORWARD-LOOKING STATEMENTS

This report contains a number of forward-looking statements which relate to anticipated future events rather than actual present conditions or historical events. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates,” and similar expressions. Forward-looking statements in this report include any and all statements regarding expected developments in our insurance business, including losses and loss reserves for asbestos and environmental pollution and other mass tort claims which are more uncertain, and therefore more difficult to estimate than loss reserves respecting traditional property and casualty exposures; the impact of routine ongoing insurance reserve reviews we are conducting; our expectations concerning our revenues, earnings, expenses and investment activities; volatility in investment returns; expected cost savings and other results from our expense reduction activities; and our proposed actions in response to trends in our business. Forward-looking statements, by their nature, are subject to a variety of inherent risks and uncertainties that could cause actual results to differ materially from the results projected in the forward-looking statement. We cannot control many of these risks and uncertainties. These risks and uncertainties include, but are not limited to, the following:

Company-Specific Factors

•

the risks and uncertainties associated with our loss reserves, as outlined in the Critical Accounting Estimates and the Reserves - Estimates and Uncertainties sections of our Annual Report on Form 10-K, including the sufficiency of the reserves and the possibility for future increases, which would be reflected in the results of operations in the period that the need for such adjustment is determined;


•	the risk that the other parties to the transaction in which, subject to certain limitations, we ceded our legacy A&EP liabilities will not fully perform their obligations to CNA, the uncertainty in estimating loss reserves for A&EP liabilities and the possible continued exposure of CNA to liabilities for A&EP claims that are not covered under the terms of the transaction;


•	the performance of reinsurance companies under reinsurance contracts with us; and


•	the consummation of contemplated transactions.

Industry and General Market Factors


•	the impact of competitive products, policies and pricing and the competitive environment in which we operate, including changes in our book of business;


•	product and policy availability and demand and market responses, including the level of ability to obtain rate increases and decline or non-renew under priced accounts, to achieve premium targets and profitability and to realize growth and retention estimates;

•

general economic and business conditions, including recessionary conditions that may decrease the size and number of our insurance customers and create additional losses to our lines of business, especially those that provide management and professional liability insurance, as well as surety bonds, to businesses engaged in real estate, financial services and professional services, and inflationary pressures on medical care costs, construction costs and other economic sectors that increase the severity of claims;


•	conditions in the capital and credit markets, including continuing uncertainty and instability in these markets, as well as the overall economy, and their impact on the returns, types, liquidity and valuation of our investments;


•	conditions in the capital and credit markets that may limit our ability to raise significant amounts of capital on favorable terms, as well as restrictions on the ability or willingness of Loews to provide additional capital support to us; and


•	the possibility of changes in our ratings by ratings agencies, including the inability to access certain markets or distribution channels and the required collateralization of future payment obligations as a result of such changes, and changes in rating agency policies and practices.

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Regulatory Factors


•	regulatory initiatives and compliance with governmental regulations, judicial interpretations within the regulatory framework, including interpretation of policy provisions, decisions regarding coverage and theories of liability, trends in litigation and the outcome of any litigation involving us, and rulings and changes in tax laws and regulations;

•

regulatory limitations, impositions and restrictions upon us, including the effects of assessments and other surcharges for guaranty funds and second-injury funds, other mandatory pooling arrangements and future assessments levied on insurance companies as well as the new federal financial regulatory reform of the insurance industry established by the Dodd-Frank Wall Street Reform and Consumer Protection Act;


•	increased operating costs and underwriting losses arising from the Patient Protection and Affordable Care Act and the related amendments in the Health Care and Education Reconciliation Act, as well as health care reform proposals at the state level; and


•	regulatory limitations and restrictions, including limitations upon our ability to receive dividends from our insurance subsidiaries, imposed by regulatory authorities, including regulatory capital adequacy standards.

Impact of Catastrophic Events and Related Developments


•	weather and other natural physical events, including the severity and frequency of storms, hail, snowfall and other winter conditions, natural disasters such as hurricanes and earthquakes, as well as climate change, including effects on weather patterns, greenhouse gases, sea, land and air temperatures, sea levels, rain and snow;


•	regulatory requirements imposed by coastal state regulators in the wake of hurricanes or other natural disasters, including limitations on the ability to exit markets or to non-renew, cancel or change terms and conditions in policies, as well as mandatory assessments to fund any shortfalls arising from the inability of quasi-governmental insurers to pay claims;


•	man-made disasters, including the possible occurrence of terrorist attacks and the effect of the absence or insufficiency of applicable terrorism legislation on coverages;


•	the unpredictability of the nature, targets, severity or frequency of potential terrorist events, as well as the uncertainty as to our ability to contain our terrorism exposure effectively; and


•	the occurrence of epidemics.

Our forward-looking statements speak only as of the date on which they are made and we do not undertake any obligation to update or revise any forward-looking statement to reflect events or circumstances after the date of the statement, even if our expectations or any related events or circumstances change.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

There were no material changes in our market risk components for the three months ended March 31, 2012 . See the Quantitative and Qualitative Disclosures About Market Risk included in Item 7A on our Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2011 for further information. Additional information related to portfolio duration is discussed in the Investments section of our Management’s Discussion and Analysis of Financial Condition and Results of Operations included in Part I, Item 2.

Item 4. Controls and Procedures

The Company maintains a system of disclosure controls and procedures which are designed to ensure that information required to be disclosed by the Company in reports that it files or submits to the Securities and Exchange Commission under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), including this report, is recorded, processed, summarized and reported on a timely basis. These disclosure controls and procedures include controls and procedures designed to ensure that information required to be disclosed under the Exchange Act is accumulated and communicated to the Company's management on a timely basis to allow decisions regarding required disclosure.

As of March 31, 2012 , the Company's management, including the Company's Chief Executive Officer (CEO) and Chief Financial Officer (CFO), conducted an evaluation of the effectiveness of the Company's disclosure controls and procedures (as such term is defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, the CEO and CFO have concluded that the Company's disclosure controls and procedures are effective as of March 31, 2012 .

There has been no change in the Company’s internal control over financial reporting (as defined in Rules 13a-15 (f) and 15d-15(f) under the Exchange Act) during the quarter ended March 31, 2012 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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Part II. Other Information

Item 1. Legal Proceedings

Information on our legal proceedings is set forth in Note G to the Condensed Consolidated Financial Statements included under Part I, Item 1.

Item 4. Mine Safety Disclosures

Not applicable.

Item 6. Exhibits

See Exhibit Index.

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Part II. Other Information

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.



		CNA Financial Corporation

Dated: May 1, 2012	By	/s/ D. Craig Mense
		D. Craig Mense Executive Vice President and Chief Financial Officer

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EXHIBIT INDEX



Description of Exhibit	Exhibit Number

Certification of Chief Executive Officer	31.1

Certification of Chief Financial Officer	31.2

Written Statement of the Chief Executive Officer of CNA Financial Corporation Pursuant to 18 U.S.C. Section 1350 (As adopted by Section 906 of the Sarbanes-Oxley Act of 2002)	32.1

Written Statement of the Chief Financial Officer of CNA Financial Corporation Pursuant to 18 U.S.C. Section 1350 (As adopted by Section 906 of the Sarbanes-Oxley Act of 2002)	32.2

XBRL Instance Document	101.INS

XBRL Taxonomy Extension Schema	101.SCH

XBRL Taxonomy Extension Calculation Linkbase	101.CAL

XBRL Taxonomy Extension Definition Linkbase	101.DEF

XBRL Taxonomy Label Linkbase	101.LAB

XBRL Taxonomy Extension Presentation Linkbase	101.PRE

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Part I. Financial Information Item 1. Condensed Consolidated Financial Statements Item 2. Management's Discussion and Analysis (md&a) Of Financial Condition and Results Of Operations Item 3. Quantitative and Qualitative Disclosures About Market Risk Item 4. Controls and Procedures Part II. Other Information Item 1. Legal Proceedings Item 4. Mine Safety Disclosures Item 6. Exhibits

CNA 10-Q Quarter ended March 31, 2012