CRM 10-K Annual Report Jan. 31, 2024

SALESFORCE.COM, INC.

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10-Q	Quarter ended April 30, 2024
10-K	Fiscal year ended Jan. 31, 2024
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10-Q	Quarter ended Oct. 31, 2012
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10-K	Fiscal year ended Jan. 31, 2012
10-Q	Quarter ended Oct. 31, 2011
10-Q	Quarter ended July 31, 2011
10-Q	Quarter ended April 30, 2011
10-K	Fiscal year ended Jan. 31, 2011
10-Q	Quarter ended Oct. 31, 2010
10-Q	Quarter ended July 31, 2010
10-Q	Quarter ended April 30, 2010
10-K	Fiscal year ended Jan. 31, 2010

PROXIES

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DEF 14A	Filed on April 22, 2015
DEF 14A	Filed on May 7, 2014
DEF 14A	Filed on May 8, 2013
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DEF 14A	Filed on May 8, 2012
DEF 14A	Filed on May 4, 2011
DEF 14A	Filed on May 7, 2010

TABLE OF CONTENTS

Part I Item 1. Business Item 1A. Risk Factors Item 1B. Unresolved Staff Comments Item 1C. Cybersecurity Item 2. Properties Item 3. Legal Proceedings Item 4. Mine Safety Disclosures Item 4A. Information About Our Executive Officers Part II. Other Information Item 5. Market For Registrant S Common Equity, Related Stockholder Matters and Issuer Purchases Of Equity Securities Item 6. Reserved Item 7. Management S Discussion and Analysis Of Financial Condition and Results Of Operations Item 7A. Quantitative and Qualitative Disclosures About Market Risk Item 8. Financial Statements Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure Item 9A. Controls and Procedures Item 9B. Other Information Item 9C. Disclosure Regarding Foreign Jurisdictions That Prevent Inspections Part III Item 10. Directors, Executive Officers and Corporate Governance Item 11. Executive Compensation Item 12. Security Ownership Of Certain Beneficial Owners and Management and Related Stockholder Matters Item 13. Certain Relationships and Related Transactions and Director Independence Item 14. Principal Accountant Fees and Services Part IV Item 15. Exhibits and Financial Statement Schedules Item 16. 10-k Summary

Exhibits

3.1 Restated Certificate of Incorporation of Salesforce, Inc. 8-K 001-32224 3.1 4/4/2022 3.2 Amended and Restated Bylaws of Salesforce, Inc. 8-K 001-32224 3.1 12/16/2022 4.1 Specimen Common Stock Certificate 10-Q 001-32224 4.1 6/1/2022 4.2 Indenture, dated April11, 2018, between theRegistrantand U.S. Bank National Association, as trustee 8-K 001-32224 4.1 4/11/2018 4.3 First Supplemental Indenture, dated April11, 2018, between the Registrant and U.S. Bank National Association, as trustee (including Forms of 2023 and 2028 Notes) 8-K 001-32224 4.2 4/11/2018 4.4 Second Supplemental Indenture, dated July 12, 2021, between the Registrant and U.S. Bank National Association, as trustee (including Forms of the 2024, 2031, 2041, 2051, 2061 and Sustainability Notes) 8-K 001-32224 4.2 7/12/2021 4.5 Indenture, dated April 9, 2020, between Slack Technologies, Inc. and U.S. Bank National Association, as trustee 8-K 001-32224 4.1 7/21/2021 4.6 First Supplemental Indenture, dated as of February 10, 2021, between Slack Technologies, Inc. and U.S. Bank National Association, as trustee 8-K 001-32224 4.2 7/21/2021 4.7 Second Supplemental Indenture, dated July 21, 2021, by and among Slack Technologies, Inc., the Registrant, Skyline Strategies II LLC and U.S. Bank National Association, as trustee 8-K 001-32224 4.3 7/21/2021 4.8 Description of the Registrants Capital Stock 10-K 001-32224 4.8 3/8/2023 10.1* Salesforce, Inc. Amended and Restated 2013 Equity Incentive Plan S-8 333-272599 4.3 6/12/2023 10.2* Salesforce, Inc. Amended and Restated 2004 Employee Stock Purchase Plan S-8 333-265555 4.4 6/13/2022 10.3* Form of Indemnification Agreement between the Registrant and its officers and directors S-1/A 333-111289 10.1 4/20/2004 10.4* MetaMind, Inc. 2014 Stock Incentive Plan S-8 333-211510 4.1 5/20/2016 10.5* 2014 Amended and Restated Inducement Equity Incentive Plan 10-Q 001-32224 10.3 6/1/2022 10.6* Related forms of equity agreements under the Amended and Restated 2013 Equity Incentive Plan 10-Q 001-32224 10.4 6/1/2022 10.7* Related forms of equity agreements under the Amended and Restated 2004 Employee Stock Purchase Plan 10-Q 001-32224 10.5 6/1/2022 10.8* Related forms of equity agreements under the Amended and Restated 2014 Inducement Equity Incentive Plan 10-Q 001-32224 10.6 6/1/2022 10.9* Amended and Restated Gratitude Bonus Plan 10-Q 001-32224 10.7 6/1/2022 10.10* Traction Sales and Marketing Inc. Equity Incentive Plan S-8 333-265557 4.3 6/13/2022 10.12* Form of Change of Control and Retention Agreement as entered into with Marc Benioff 10-K 001-32224 10.13 3/9/2009 10.13* Form of Change of Control and Retention Agreement as entered into with Parker Harris 10-K 001-32224 10.14 3/9/2009 10.14* Form of Change of Control and Retention Agreement entered into with non-CEO Executive Officers after 2014 10-K 001-32224 10.16 3/5/2020 10.15* Retention Agreement, dated February 10, 2021, between the Registrant and Brian Millham 10-Q 001-32224 10.2 6/1/2023 10.16* Aircraft Time Sharing Agreement, dated March 17, 2020, between the Registrant and Marc Benioff 10-K 001-32224 10.17 3/17/2021 10.17* Non-Employee Director Compensation Program and related form of Director RSU Agreement 10.18 Office Lease, dated April 10, 2014, between the Registrant and Transbay Tower LLC 10-Q 001-32224 10.2 5/30/2014 10.19 Purchase and Sale Agreement, dated November 10, 2014, between the Registrant and 50 Fremont Tower, LLC 10-Q 001-32224 10.2 11/26/2014 10.20 Credit Agreement, dated as of December 23, 2020, by and among the Registrant, the lenders and other parties party thereto, and Citibank, N.A., as Administrative Agent, Swingline Lender and an Issuing Lender, as amended by Amendment No. 1, dated as of April 4, 2022, and Amendment No. 2, dated as of May 8, 2023. 10-Q 001-32224 10.3 6/1/2023 10.21 Credit Agreement, dated as of December 23, 2020, by and among the Registrant, the lenders and other parties party thereto, and Bank of America, N.A., as Administrative Agent. 8-K 001-32224 10.2 12/23/2020 10.22 Nomination and Cooperation Agreement between Salesforce, Inc. and ValueAct Capital Management L.P., dated January 27, 2023 8-K 001-32224 99.1 1/27/2023 21.1 List of Subsidiaries 23.1 Consent of Independent Registered Public Accounting Firm 31.1 Certification of Chief Executive Officer pursuant to Exchange Act Rule 13a-14(a) or 15d-14(a), as adopted pursuant to Section302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of Chief Financial Officer pursuant to Exchange Act Rule 13a-14(a) or 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32.1 Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 97.01 Executive Officer Incentive Compensation Recovery Policy

Customer name	Ticker
The Allstate Corporation	ALL
American Express Company	AXP
Bank of America Corporation	BAC
The Bank of New York Mellon Corporation	BK
Capital One Financial Corporation	COF
Chubb Limited	CB
Cincinnati Financial Corporation	CINF
Citigroup Inc.	C
Banco Bilbao Vizcaya Argentaria, S.A.	BBVA
Diebold Nixdorf, Incorporated	DBD
Equifax Inc.	EFX
Fifth Third Bancorp	FITB
First Horizon Corporation	FHN
The Goldman Sachs Group, Inc.	GS
H&R Block, Inc.	HRB
The Hartford Financial Services Group, Inc.	HIG
M&T Bank Corporation	MTB
The Bank of New York Mellon Corporation	BK
Morgan Stanley	MS
Northern Trust Corporation	NTRS
The PNC Financial Services Group, Inc.	PNC
Principal Financial Group, Inc.	PFG
Provident Financial Services, Inc.	PFS
Regions Financial Corporation	RF
The Travelers Companies, Inc.	TRV
Telephone and Data Systems, Inc.	TDS
Zions Bancorporation, National Association	ZION

CRM 10-K Fiscal year ended Jan. 31, 2024

Exhibits