CUBI 10-Q Quarterly Report March 31, 2014 | Alphaminr
Customers Bancorp, Inc.

CUBI 10-Q Quarter ended March 31, 2014

CUSTOMERS BANCORP, INC.
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10-Q 1 d704386d10q.htm 10-Q 10-Q
Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

x Quarterly report pursuant Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended March 31, 2014

¨ Transition report pursuant Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from to .

001-35542

(Commission File number)

LOGO

(Exact name of registrant as specified in its charter)

Pennsylvania 27-2290659

(State or other jurisdiction of

incorporation or organization)

(IRS Employer

Identification No.)

1015 Penn Avenue

Suite 103

Wyomissing PA 19610

(Address of principal executive offices)

(610) 933-2000

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer ¨ Accelerated filer x
Non-accelerated filer ¨ (Do not check if a smaller reporting company) Smaller Reporting Company ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act)    Yes ¨ No x

On May 1, 2014, 23,274,409 shares of Voting Common Stock and 1,019,755 shares of Class B Non-Voting Common Stock were issued and outstanding.


Table of Contents

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

Customers Bancorp, Inc.

Table of Contents

Part I

Item 1.

Customers Bancorp, Inc. Consolidated Financial Statements as of March 31, 2014 and for the three month period ended March 31, 2014 (unaudited)

3

Item 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations 39

Item 3.

Quantitative and Qualitative Disclosures about Market Risk 54

Item 4.

Controls and Procedures 54

PART II

Item 1.

Legal Proceedings 54

Item 1A.

Risk Factors 55

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds 55

Item 3.

Defaults Upon Senior Securities 55

Item 4.

Mine Safety Disclosures 55

Item 5.

Other Information 55

Item 6.

Exhibits 56

SIGNATURES

57

Ex-31.1

Ex-31.2

Ex-32.1

Ex-32.2

Ex-101

2


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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEET — UNAUDITED

(dollars in thousands, except share data)

March 31,
2014
December 31,
2013
ASSETS

Cash and due from banks

$ 73,544 $ 59,339

Interest-earning deposits

216,923 173,729

Cash and cash equivalents

290,467 233,068

Investment securities available for sale, at fair value

458,302 497,573

Loans held for sale, at fair value

697,532 747,593

Loans receivable not covered under Loss Sharing Agreements with the FDIC

3,294,908 2,398,353

Loans receivable covered under Loss Sharing Agreements with the FDIC

61,639 66,725

Allowance for loan losses

(26,704 ) (23,998 )

Total loans receivable, net of allowance for loan losses

3,329,843 2,441,080

FHLB, Federal Reserve Bank, and other restricted stock

50,430 42,424

Accrued interest receivable

9,629 8,362

FDIC loss sharing receivable

8,272 10,046

Bank premises and equipment, net

11,234 11,625

Bank-owned life insurance

105,303 104,433

Other real estate owned (includes $9,329 and $6,953, respectively, covered under Loss Sharing Agreements with the FDIC)

15,670 12,265

Goodwill and other intangibles

3,673 3,676

Other assets

33,876 41,028

Total assets

$ 5,014,231 $ 4,153,173

LIABILITIES AND SHAREHOLDERS’ EQUITY

Liabilities:

Deposits:

Demand, non-interest bearing

$ 634,578 $ 478,103

Interest bearing

2,971,754 2,481,819

Total deposits

3,606,332 2,959,922

Federal funds purchased

0 13,000

FHLB advances

905,000 706,500

Other borrowings

65,250 65,250

Accrued interest payable and other liabilities

36,711 21,878

Total liabilities

4,613,293 3,766,550

Shareholders’ equity:

Preferred stock, no par value or as set by the board; 100,000,000 shares authorized, none issued

0 0

Common stock, par value $1.00 per share; 200,000,000 shares authorized; 24,826,424 and 24,756,411 shares issued as of March 31, 2014 and December 31, 2013; 24,294,164 and 24,224,151 shares outstanding as of March 31, 2014 and December 31, 2013

24,826 24,756

Additional paid in capital

308,820 307,231

Retained earnings

79,144 71,008

Accumulated other comprehensive loss, net

(3,598 ) (8,118 )

Treasury stock, at cost (532,260 shares, respectively)

(8,254 ) (8,254 )

Total shareholders’ equity

400,938 386,623

Total liabilities and shareholders’ equity

$ 5,014,231 $ 4,153,173

See accompanying notes to the unaudited consolidated financial statements.

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME — UNAUDITED

(dollars in thousands, except share data)

Three Months Ended
March 31,
2014 2013

Interest income:

Loans receivable

$ 28,355 $ 16,099

Loans held for sale

5,083 10,884

Investment securities

3,040 829

Other

116 108

Total interest income

36,594 27,920

Interest expense:

Deposits

5,415 5,136

Other borrowings

1,171 21

FHLB advances

496 238

Total interest expense

7,082 5,395

Net interest income

29,512 22,525

Provision for loan losses

4,368 (117 )

Net interest income after provision for loan losses

25,144 22,642

Non-interest income:

Gain on sale of investment securities

2,832 0

Mortgage warehouse transactional fees

1,759 3,668

Bank-owned life insurance

835 476

Mortgage banking income

409 0

Deposit fees

214 130

Other

1,541 624

Total non-interest income

7,590 4,898

Non-interest expense:

Salaries and employee benefits

9,351 7,397

Occupancy

2,637 1,910

Professional services

2,282 706

FDIC assessments, taxes, and regulatory fees

2,131 1,347

Technology, communications and bank operations

1,560 841

Loan workout

441 674

Advertising and promotion

414 115

Other real estate owned

351 36

Loss contingency

0 2,000

Other

2,002 1,454

Total non-interest expense

21,169 16,480

Income before income tax expense

11,565 11,060

Income tax expense

3,429 3,871

Net income

$ 8,136 $ 7,189

Basic earnings per share

$ 0.34 $ 0.39

Diluted earnings per share

0.32 0.38

See accompanying notes to the unaudited consolidated financial statements.

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME — UNAUDITED

(in thousands)

Three Months Ended
March 31,
2014 2013

Net income

$ 8,136 $ 7,189

Unrealized gains (losses) on securities:

Unrealized holding gain (loss) on securities arising during the period (1)

9,121 (1,093 )

Income tax effect (1)

(3,193 ) 383

Less: reclassification adjustment for gains on securities included in net income

(2,832 ) 0

Income tax effect

992 0

Net unrealized gains/ (losses)

4,088 (710 )

Unrealized gains on cash flow hedges:

Unrealized gain on cash flow hedges arising during the period

664 0

Income tax effect

(232 ) 0

Net unrealized gains

432 0

Other comprehensive income (loss), net of tax

4,520 (710 )

Comprehensive income

$ 12,656 $ 6,479

(1) Includes immaterial gains on foreign currency items for the first quarter 2014.

See accompanying notes to the unaudited consolidated financial statements.

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Table of Contents

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY — UNAUDITED

(dollars in thousands, except share data)

For the Three Months Ended March 31, 2014
Shares of
Common
Stock
Common
Stock
Additional
Paid in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Treasury
Stock
Total

Balance, January 1, 2014

24,224,151 $ 24,756 $ 307,231 $ 71,008 $ (8,118 ) $ (8,254 ) $ 386,623

Net income

8,136 8,136

Other comprehensive income

4,520 4,520

Share-based compensation expense

955 955

Issuance of common stock under share-based compensation arrangements

70,013 70 634 704

Balance, March 31, 2014

24,294,164 $ 24,826 $ 308,820 $ 79,144 $ (3,598 ) $ (8,254 ) $ 400,938

For the Three Months Ended March 31, 2013
Shares of
Common
Stock
Common
Stock
Additional
Paid in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Treasury
Stock
Total

Balance, January 1, 2013

18,459,502 $ 18,507 $ 212,090 $ 38,314 $ 1,064 $ (500 ) $ 269,475

Net income

7,189 7,189

Other comprehensive loss

(710 ) (710 )

Share-based compensation expense

704 704

Issuance of common stock under share-based compensation arrangements

23,411 24 228 252

Balance, March 31, 2013

18,482,913 $ 18,531 $ 213,022 $ 45,503 $ 354 $ (500 ) $ 276,910

See accompanying notes to the unaudited consolidated financial statements.

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS — UNAUDITED

(in thousands)

Three Months Ended
March 31,
2014 2013

Cash Flows from Operating Activities

Net income

$ 8,136 $ 7,189

Adjustments to reconcile net income to net cash provided by operating activities:

Provision for loan losses, net of change to FDIC receivable

4,368 (117 )

Loss contingency

0 2,000

Provision for depreciation and amortization

890 628

Share-based compensation

955 704

Deferred taxes

2,215 1

Net amortization of investment securities premiums and discounts

177 108

Gain on sale of investment securities

(2,832 ) 0

Gain on sale of loans

(498 ) (50 )

Origination of loans held for sale

(2,819,236 ) (6,035,469 )

Proceeds from the sale of loans held for sale

2,869,796 6,113,541

Increase in FDIC loss sharing receivable

(990 ) (723 )

Amortization (accretion) of fair value discounts

(129 ) 41

Net loss (gain) on sales of other real estate owned

47 (29 )

Valuation and other adjustments to other real estate owned

127 89

Earnings on investment in bank-owned life insurance

(835 ) (476 )

Decrease (increase) in accrued interest receivable and other assets

1,552 (176 )

Increase in accrued interest payable and other liabilities

15,562 778

Net Cash Provided by Operating Activities

79,305 88,039

Cash Flows from Investing Activities

Proceeds from maturities, calls and principal repayments of investment securities available for sale

10,264 4,902

Proceeds from sales of investment securities available for sale

187,891 0

Purchases of investment securities available for sale

(149,940 ) (35,620 )

Net increase in loans

(608,672 ) (141,965 )

Purchase of loan portfolios

(288,253 ) (155,306 )

Proceeds from sales of SBA loans

424 436

Purchases of bank-owned life insurance

0 (10,000 )

Net purchases of FHLB, Federal Reserve Bank, and other restricted stock

(8,006 ) (3,918 )

Reimbursements from the FDIC on loss sharing agreements

1,297 2,370

Purchases of bank premises and equipment

(207 ) (290 )

Proceeds from sales of other real estate owned

1,376 445

Net Cash Used In Investing Activities

(853,826 ) (338,946 )

Cash Flows from Financing Activities

Net increase in deposits

646,420 95,031

Net increase in short-term borrowed funds

185,500 101,000

Proceeds from long-term FHLB borrowings

0 50,000

Net Cash Provided by Financing Activities

831,920 246,031

Net Increase (Decrease) in Cash and Cash Equivalents

57,399 (4,876 )

Cash and Cash Equivalents – Beginning

233,068 186,016

Cash and Cash Equivalents – Ending

$ 290,467 $ 181,140

Supplementary Cash Flows Information

Interest paid

$ 7,017 $ 5,383

Income taxes paid

2,082 337

Non-cash items:

Transfer of loans to other real estate owned

$ 4,955 $ 1,935

Issuance of common stock under share-based compensation arrangements

704 252

Securities purchased not settled

0 3,421

See accompanying notes to the unaudited consolidated financial statements.

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CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED UNAUDITED FINANCIAL STATEMENTS

NOTE 1 — DESCRIPTION OF THE BUSINESS

Customers Bancorp, Inc. (the “Bancorp”, “Customers Bancorp”, or the “Company”) is a bank holding company engaged in banking activities through its wholly owned subsidiary, Customers Bank (the “Bank”). Customers Bancorp also has made certain equity investments through its wholly owned subsidiaries CB Green Ventures Pte Ltd. and CUBI India Ventures Pte Ltd.

Customers Bancorp, Inc. and its wholly owned subsidiary, Customers Bank, serve residents and businesses in Southeastern Pennsylvania (Bucks, Berks, Chester, Philadelphia and Delaware Counties), Rye, New York (Westchester County); Hamilton, New Jersey (Mercer County); Boston, Massachusetts; and Providence, Rhode Island. The Bank has 14 branches and provides commercial and consumer banking products, primarily loans and deposits. The Bank also provides liquidity to residential mortgage originators nationwide through commercial loans to mortgage companies. Customers Bank is subject to regulation of the Pennsylvania Department of Banking and Securities and the Federal Reserve Bank and is periodically examined by those regulatory authorities.

NOTE 2 — ACQUISITION ACTIVITY

Acquisition Activity

New England Lending Acquisitions

On January 15, 2014, Customers Bank purchased $277.9 million of residential adjustable-rate jumbo mortgage loans (indexed to one-year LIBOR) from Michigan-based Flagstar Bank. The purchase price was 100.75% of loans outstanding.

On March 28, 2013, Customers Bank completed the purchase of certain commercial loans from Flagstar Bank. Under the terms of the agreement, Customers Bank acquired $182.3 million in commercial loan and related commitments, of which $155.1 million was drawn at the date of acquisition. Also, as part of the agreement, Customers Bank assumed the leases for two of Flagstar’s commercial lending offices in New England. The purchase price was 98.7% of loans outstanding.

NOTE 3 — SIGNIFICANT ACCOUNTING POLICIES AND BASIS OF PRESENTATION

Basis of Presentation

The interim unaudited consolidated financial statements of Customers Bancorp, Inc. and subsidiaries have been prepared pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (the “SEC”). These interim unaudited consolidated financial statements reflect all normal and recurring adjustments that are, in the opinion of management, necessary to present a fair statement of the financial position and the results of operations and cash flows of Customers Bancorp and subsidiaries for the interim periods presented. Certain information and footnote disclosures normally included in the annual consolidated financial statements have been omitted from these interim unaudited consolidated financial statements as permitted by SEC rules and regulations. The December 31, 2013 consolidated balance sheet presented in this report has been derived from Customers Bancorp’s audited 2013 consolidated financial statements. Management believes that the disclosures are adequate to present fairly the consolidated financial statements as of the dates and for the periods presented. These interim unaudited consolidated financial statements should be read in conjunction with the 2013 consolidated financial statements of Customers Bancorp and subsidiaries included in Customers’ Annual Report on Form 10-K for the year ended December 31, 2013 filed with the SEC on March 12, 2014. That Form 10-K describes Customers Bancorp’s significant accounting policies, which include its policies on Principles of Consolidation; Cash and Cash Equivalents; Restrictions on Cash and Amounts due from Banks; Investment Securities, Loan Accounting Framework; Allowance for Loan Losses; Goodwill; FHLB, Federal Reserve Bank, and other restricted stock; Other Real Estate Owned; FDIC Loss Sharing Receivable; Bank Owned Life Insurance; Bank Premises and Equipment; Treasury Stock; Income Taxes; Share-Based Compensation; Comprehensive Income; Earnings per Share; Segment Information; and Accounting Changes. Certain prior period amounts have been reclassified to conform to current period presentation. Results for interim periods are not necessarily indicative of those that may be expected for the fiscal year. Presented below are Customers Bancorp’s significant accounting policies that were updated during the three months ended March 31, 2014 to address new or evolving activities and recently issued accounting standards and updates that were issued or effective during first quarter 2014.

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Table of Contents

Derivative Instruments and Hedging Activities

The Financial Accounting Standards Board (“FASB”) ASC 815, Derivatives and Hedging (“ASC 815”), provides the disclosure requirements for derivatives and hedging activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. Further, qualitative disclosures are required that explain the Bancorp’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and losses on derivative instruments, and disclosures about credit-risk-related contingent features in derivative instruments.

As required by ASC 815, the Customers Bancorp records all derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether Customers has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Derivatives may also be designated as hedges of the foreign currency exposure of a net investment in a foreign operation. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow hedge. The Bancorp may enter into derivative contracts that are intended to economically hedge certain of its risk, even though hedge accounting does not apply or the Company elects not to apply hedge accounting.

Prior to first quarter 2014, none of Customer Bancorp’s financial derivatives were designated in qualifying hedge relationships in accordance with the applicable accounting guidance. As such, all changes in fair value of the financial derivatives were recognized directly in earnings. In March 2014, Customers Bancorp entered into a $150.0 million notional balance forward starting pay fixed interest rate swap to hedge the variable cash flows associated with the forecasted issuance of debt. The Bancorp documented and designated this swap as a cash flow hedge. The effective portion of changes in the fair value of financial derivatives designated and qualifying as cash flow hedges is recorded in Accumulated Other Comprehensive Income and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of the financial derivatives is recognized directly in earnings. Amounts reported in accumulated other comprehensive income related to financial derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt.

Customers Bancorp purchased credit derivatives with a notional balance of $13.4 million to hedge the performance risk of one of its counterparties during first quarter 2014. These derivatives were not designated in hedge relationships for accounting purposes and are being recorded at their fair value, with fair value changes recorded directly in earnings.

In accordance with the FASB’s fair value measurement guidance, Customers Bancorp made an accounting policy election to measure the credit risk of its derivative financial instruments that are subject to master netting agreements on a net basis by counterparty portfolio.

Recently Issued Accounting Standards

In January 2014, the FASB issued Accounting Standard Update (“ASU”) 2014-06, Technical Corrections and Improvements Related to Glossary Terms. This ASU is limited to amendments related to the Master Glossary, including technical corrections related to glossary links, glossary term deletions, and glossary term name changes. The amendments in this ASU apply to all reporting entities within the scope of the affected accounting guidance and were effective upon issuance. This ASU has not had a significant impact on the Bancorp’s financial condition or results of operation.

In January 2014, the FASB issued ASU 2014-04, Reclassification of Residential Real Estate Collateralized Consumer Mortgage Loans upon Foreclosure , a consensus of the FASB Emerging Issues Task Force. The ASU clarifies that an in substance repossession or foreclosure occurs, and a creditor is considered to have received physical possession of residential real estate property collateralizing a consumer mortgage loan, upon either (1) the creditor obtaining legal title to the residential real estate property upon completion of a foreclosure or (2) the borrower conveying all interest in the residential real estate property to the creditor to satisfy that loan through completion of a deed in lieu of foreclosure or through a similar legal agreement. The ASU also requires additional related interim and annual disclosures. The guidance in this ASU is effective for annual and interim periods beginning after December 15, 2014. The Bancorp does not expect this ASU to have a significant impact on its financial condition or results of operation.

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Table of Contents

In January 2014, the FASB issued ASU 2014-01, Accounting for Investments in Qualified Affordable Housing Projects , a consensus of the FASB Emerging Issues Task Force. The ASU provides guidance on accounting for investments by a reporting entity in flow-through limited liability entities that manage or invest in affordable housing projects that qualify for the low-income housing tax credit. The guidance in this ASU is effective for annual periods and interim reporting periods within those annual periods, beginning after December 15, 2014. The Bancorp does not expect this ASU to have a significant impact on its financial condition or results of operation.

In February 2013, the FASB issued ASU 2013-04, Obligations Resulting from Joint and Several Liability Arrangements for Which the Total Amount of the Obligation Is Fixed at the Reporting Date , a consensus of the FASB Emerging Issues Task Force. The guidance in this USU requires an entity to measure obligations resulting from joint and several liability arrangements for which the total amount of the obligation within the scope of this guidance is fixed at the reporting date, as the sum of the following: (a) the amount the reporting entity agreed to pay on the basis of its arrangement among its co-obligors, and (b) any additional amount the reporting entity expects to pay on behalf of its co-obligors. The guidance in this ASU was effective in first quarter 2014. This ASU has not had a significant impact on the Bancorp’s financial condition or results of operation.

NOTE 4 — CHANGES IN ACCUMULATED OTHER COMPREHENSIVE INCOME BY COMPONENT (1)

The following table presents the changes in accumulated other comprehensive income by component for the three months ended March 31, 2014 and 2013.

Unrealized Gains
and Losses on Unrealized Gains
Available-for-sale on
(amounts in thousands) Securities Cash Flow Hedges Total

Beginning balance - January 1, 2014

$ (8,118 ) $ 0 $ (8,118 )

Other comprehensive income before reclassifications

5,929 432 6,361

Amounts reclassified from accumulated other comprehensive loss to net income (2)

(1,841 ) 0 (1,841 )

Net current-period other comprehensive (loss) income

4,088 432 4,520

Ending balance - March 31, 2014

$ (4,030 ) $ 432 $ (3,598 )

Unrealized Gains
and Losses on
Available-for-sale
(amounts in thousands) Securities (3)

Beginning balance - January 1, 2013

$ 1,064

Other comprehensive loss before reclassifications

(710 )

Amounts reclassified from accumulated other comprehensive loss to net income

0

Net current-period other comprehensive (loss) income

(710 )

Ending balance - March 31, 2013

$ 354

(1) All amounts are net of tax. Amounts in parentheses indicate debits.
(2) Reclassification amount reported as gain on sale of investment securities on the Consolidated Statements of Income.
(3) Prior to first quarter 2014, all amounts deferred in accumulated other comprehensive income were related to available-for-sale securities.

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NOTE 5 — EARNINGS PER SHARE

The following are the components and results of the Bancorp’s earnings per share calculation for the periods presented:

Three Months Ended
March 31,
2014 2013
(dollars in thousands, except per share data)

Net income available to common shareholders

$ 8,136 $ 7,189

Weighted-average number of common shares outstanding - basic

24,260,518 18,471,207

Share-based compensation plans

769,001 283,580

Warrants

220,509 155,152

Weighted-average number of common shares - diluted

25,250,028 18,909,939

Basic earnings per share

$ 0.34 $ 0.39

Diluted earnings per share

$ 0.32 $ 0.38

The following is a summary of securities that could potentially dilute basic earnings per share in future periods that were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive for the periods presented:

Three Months Ended
March 31,
2014 2013

Anti-dilutive securities:

Share-based compensation awards

122,438 102,684

Warrants

118,745 129,946

Total anti-dilutive securities

241,183 232,630

NOTE 6 — INVESTMENT SECURITIES

The amortized cost and approximate fair value of investment securities as of March 31, 2014 and December 31, 2013 are summarized in the tables below:

March 31, 2014
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
(dollars in thousands)

Available for Sale:

Mortgage-backed securities (1)

$ 416,428 $ 1,314 $ (6,661 ) $ 411,081

Corporate notes

25,000 278 (2 ) 25,276

Equity securities (2)

23,074 0 (1,129 ) 21,945

$ 464,502 $ 1,592 $ (7,792 ) $ 458,302

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December 31, 2013
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
(dollars in thousands)

Available for Sale:

Mortgage-backed securities (1)

$ 461,988 $ 207 $ (10,659 ) $ 451,536

Corporate notes

25,000 344 (21 ) 25,323

Equity securities(2)

23,074 0 (2,360 ) 20,714

$ 510,062 $ 551 $ (13,040 ) $ 497,573

(1) Comprised primarily of mortgage-backed securities issued by government-sponsored agencies, including FHLMC, FNMA, and GNMA.
(2) Comprised primarily of equity securities in a foreign entity.

The following table presents proceeds from the sale of available-for-sale investment securities and gross gains and gross losses realized on those sales for the three months ended March 31, 2014 and 2013:

Three months ended March 31,
2014 2013
(dollars in thousands)

Proceeds from sale of available-for-sale securities

$ 187,891 $ 0

Gross gains

$ 2,832 $ 0

Gross losses

0 0

Net gains

$ 2,832 $ 0

These gains and losses were determined using the specific identification method and were included in non-interest income.

The following table presents available-for-sale debt securities by stated maturity. Debt securities backed by mortgages have expected maturities that differ from contractual maturities because borrowers have the right to call or prepay and are, therefore, classified separately with no specific maturity date:

March 31, 2014
Amortized
Cost
Fair
Value
(dollars in thousands)

Due in one year or less

$ 0 $ 0

Due after one year through five years

25,000 25,276

Due after five years through ten years

0 0

Due after ten years

0 0

Mortgage-backed securities

416,428 411,081

Total debt securities

$ 441,428 $ 436,357

The Bancorp’s investments’ gross unrealized losses and fair value, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at March 31, 2014 and December 31, 2013 were as follows:

March 31, 2014
Less Than 12 Months 12 Months or More Total
Fair Value Unrealized
Losses
Fair Value Unrealized
Losses
Fair Value Unrealized
Losses
(dollars in thousands)

Available for Sale:

Mortgage-backed securities (1)

$ 234,566 $ (4,990 ) $ 21,429 $ (1,671 ) $ 255,995 $ (6,661 )

Corporate notes

0 0 4,998 (2 ) 4,998 (2 )

Equity securities (2)

21,945 (1,129 ) 0 0 21,945 (1,129 )

Total

$ 256,511 $ (6,119 ) $ 26,427 $ (1,673 ) $ 282,938 $ (7,792 )

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Table of Contents
December 31, 2013
Less Than 12 Months 12 Months or More Total
Fair Value Unrealized
Losses
Fair Value Unrealized
Losses
Fair Value Unrealized
Losses
(dollars in thousands)

Available for Sale:

Mortgage-backed securities (1)

$ 425,623 $ (10,061 ) $ 5,274 $ (598 ) 430,897 $ (10,659 )

Corporate notes

4,982 (18 ) 4,997 (3 ) 9,979 (21 )

Equity securities (2)

20,714 (2,360 ) 0 0 20,714 (2,360 )

Total

$ 451,319 $ (12,439 ) $ 10,271 $ (601 ) $ 461,590 $ (13,040 )

(1) Comprised primarily of mortgage-backed securities issued by government-sponsored agencies, including FHLMC, FNMA, and GNMA
(2) Comprised primarily of equity securities in a foreign entity.

At March 31, 2014, there were twenty-two available-for-sale investment securities in the less-than-twelve-month category and ten available-for-sale investment securities in the twelve-month-or-more category. At December 31, 2013, there were thirty-six available for sale investment securities in the less-than-twelve-month category and eight available-for-sale investment securities in the twelve-month-or-more category. Customers has analyzed these investments for other than temporary impairment. The unrealized losses on the mortgage backed securities are guaranteed by government-sponsored entities and primarily relate to changes in market interest rates. All amounts are expected to be recovered when market prices recover or at maturity. The unrealized losses on the equity securities reflect decreases in market price or foreign currency exchange rates. Customers evaluated the financial condition and capital strength of the issuer of these securities and concluded that the decline in fair value was temporary and would recover by way of changes in market prices or foreign currency exchange rates. The Company intends to hold these securities for the foreseeable future, and does not intend to sell the securities before the price recovers. Customers considers it more likely than not that it will not be required to sell the securities. Accordingly, Customers has concluded that the securities are not other-than-temporarily impaired.

At March 31, 2014 and December 31, 2013, Customers Bank had pledged investment securities aggregating $410.6 million and $451.1 million fair value, respectively, as collateral that the counterparties do not have the ability to sell or repledge.

NOTE 7 – LOANS HELD FOR SALE

The composition of loans held for sale was as follows:

March 31,
2014
December 31,
2013
(in thousands)

Mortgage warehouse loans at fair value

$ 693,405 $ 740,694

Residential mortgage loans at fair value

4,127 6,899

Loans held for sale

$ 697,532 $ 747,593

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NOTE 8 — LOANS RECEIVABLE AND ALLOWANCE FOR LOAN LOSSES

The following table presents loans receivable as of March 31, 2014 and December 31, 2013:

March 31,
2014
December 31,
2013
(in thousands)

Construction

$ 12,775 $ 14,627

Commercial real estate

23,176 24,258

Commercial and industrial

6,131 5,814

Residential real estate

16,324 18,733

Manufactured housing

3,233 3,293

Total loans receivable covered under FDIC loss sharing agreements (1)

61,639 66,725

Construction

36,132 36,901

Commercial real estate

2,470,589 1,835,186

Commercial and industrial

240,099 239,509

Mortgage warehouse

655 866

Manufactured housing

136,952 139,471

Residential real estate

408,417 145,188

Consumer

1,822 2,144

Total loans receivable not covered under FDIC loss sharing agreements

3,294,666 2,399,265

Total loans receivable

3,356,305 2,465,990

Deferred (fees) costs, net

242 (912 )

Allowance for loan losses

(26,704 ) (23,998 )

Loans receivable, net

$ 3,329,843 $ 2,441,080

(1) Loans that were acquired in two FDIC-assisted transactions and are covered under loss sharing agreements with the FDIC are referred to as covered loans throughout these financial statements.

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Non-Covered Loans

The following tables summarize non-covered loans by class and performance status as of March 31, 2014 and December 31, 2013:

March 31, 2014
30-89 Days
Past Due (1)
90 Days
Or More
Past Due(1)
Total Past
Due (1)
Non-
Accrual
Current (2) Purchased-
Credit-
Impaired
Loans (3)
Total
Loans (4)
(in thousands)

Commercial and industrial

$ 1,607 $ 0 $ 1,607 $ 1,697 $ 235,031 $ 1,764 $ 240,099

Commercial real estate

717 0 717 9,448 2,425,015 35,409 2,470,589

Construction

0 0 0 451 34,991 690 36,132

Residential real estate

853 0 853 454 397,054 10,056 408,417

Consumer

0 0 0 0 1,433 389 1,822

Mortgage warehouse

0 0 0 0 655 0 655

Manufactured housing (5)

7,091 3,938 11,029 562 120,697 4,664 136,952

Total

$ 10,268 $ 3,938 $ 14,206 $ 12,612 $ 3,214,876 $ 52,972 $ 3,294,666

December 31, 2013
30-89 Days
Past Due (1)
90 Days
Or More
Past Due(1)
Total Past
Due (1)
Non-
Accrual
Current (2) Purchased-
Credit-
Impaired
Loans (3)
Total
Loans (4)
(in thousands)

Commercial and industrial

$ 10 $ 0 $ 10 $ 123 $ 237,453 $ 1,923 $ 239,509

Commercial real estate

0 0 0 9,924 1,788,144 37,118 1,835,186

Construction

0 0 0 2,049 33,922 930 36,901

Residential real estate

555 0 555 969 133,158 10,506 145,188

Consumer

0 0 0 0 1,728 416 2,144

Mortgage warehouse

0 0 0 0 866 0 866

Manufactured housing (5)

7,921 3,772 11,693 448 122,416 4,914 139,471

Total

$ 8,486 $ 3,772 $ 12,258 $ 13,513 $ 2,317,687 $ 55,807 $ 2,399,265

(1) Includes past due loans that are accruing interest because collection is considered probable.
(2) Loans where next payment due is less than 30 days from the report date.
(3) Purchased-credit-impaired loans aggregated into a pool are accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, and the past due status of the pools, or that of the individual loans within the pools, is not meaningful. Because of the credit impaired nature of the loans, the loans are recorded at a discount reflecting estimated future cash flows and the Bank recognizes interest income on each pool of loans reflecting the estimated yield and passage of time. Such loans are considered to be performing. Purchased-credit-impaired loans that are not in pools accrete interest when the timing and amount of their expected cash flows are reasonably estimable, and are reported as performing loans.
(4) Amounts exclude deferred costs and fees and the allowance for loan losses.
(5) Manufactured housing loans purchased in 2010 are subject to cash reserves held at the Bank that are used to fund past-due payments when the loan becomes 90 days or more delinquent. Subsequent purchases are subject to varying provisions in the event of borrowers’ delinquencies.

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Table of Contents

Covered Loans

The following tables summarize covered loans by class and performance status as of March 31, 2014 and December 31, 2013:

March 31, 2014
30-89 Days
Past Due (1)
90 Days
Or More
Past Due (1)
Total Past
Due (1)
Non-
Accrual
Current (2) Purchased
- Credit
Impaired
Loans (3)
Total
Loans (4)
(in thousands)

Commercial and industrial

$ 39 $ 0 $ 39 $ 219 $ 3,461 $ 2,412 $ 6,131

Commercial real estate

243 0 243 1,279 13,130 8,524 23,176

Construction

0 0 0 3,382 530 8,863 12,775

Residential real estate

750 0 750 561 13,231 1,782 16,324

Manufactured housing

71 0 71 16 3,018 128 3,233

Total

$ 1,103 $ 0 $ 1,103 $ 5,457 $ 33,370 $ 21,709 $ 61,639

December 31, 2013
30-89 Days
Past Due (1)
90 Days
Or More
Past Due (1)
Total Past
Due (1)
Non-
Accrual
Current (2) Purchased-
Credit
Impaired
Loans (3)
Total
Loans (4)
(in thousands)

Commercial and industrial

$ 295 $ 0 $ 295 $ 2 $ 3,172 $ 2,345 $ 5,814

Commercial real estate

245 0 245 1,691 13,586 8,736 24,258

Construction

0 0 0 3,382 1,967 9,278 14,627

Residential real estate

90 0 90 564 14,108 3,971 18,733

Manufactured housing

56 0 56 11 3,081 145 3,293

Total

$ 686 $ 0 $ 686 $ 5,650 $ 35,914 $ 24,475 $ 66,725

(1) Includes past due loans that are accruing interest because collection is considered probable.
(2) Purchased loans in FDIC assisted transactions with no evidence of credit deterioration since origination.
(3) Purchased-credit-impaired loans aggregated into a pool are accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, and the past due status of the pools, or that of the individual loans within the pools, is not meaningful. Because of the credit impaired nature of the loans, the loans are recorded at a discount reflecting estimated future cash flows and the Bank recognizes interest income on each pool of loans reflecting the estimated yield and passage of time. Such loans are considered to be performing. Purchased-credit-impaired loans that are not in pools accrete interest when the timing and amount of their expected cash flows are reasonably estimable, and are reported as performing loans.
(4) Amounts exclude deferred costs and fees and allowance for loan losses.

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Table of Contents

Allowance for Loan Losses and FDIC Loss Sharing Receivable

Prospective losses incurred on covered loans are eligible for partial reimbursement by the FDIC. Subsequent to the purchase date, the expected cash flows on the covered loans are subject to evaluation. Decreases in the present value of expected cash flows are recognized by increasing the allowance for loan losses with a related charge to the provision for loan losses. At the same time the FDIC indemnification asset is increased reflecting an estimated future collection from the FDIC with a related credit to the provision for loan losses. If the expected cash flows on the covered loans increase such that a previously recorded impairment can be reversed, the Bancorp records a reduction in the allowance for loan losses with a related credit to the provision for loan losses accompanied by a reduction in the FDIC receivable and a charge to the provision for loan losses. Increases in expected cash flows of purchased loans and decreases in expected cash flows of the FDIC loss sharing receivable, when there are no previously recorded impairments, are considered together and recognized over the remaining life of the loans as interest income.

The following table presents changes in the allowance for loan losses and the FDIC loss sharing receivable for the three months ended March 31, 2014 and 2013.

Allowance for Loan Losses
For the Three Months Ended March 31,
(amounts in thousands) 2014 2013

Beginning balance

$ 23,998 $ 25,837

Provision for loan losses (1)

2,901 1,100

Charge-offs

(536 ) (563 )

Recoveries

341 65

Ending balance

$ 26,704 $ 26,439

FDIC Loss Sharing Receivable
For the Three Months Ended March 31,
(amounts in thousands) 2014 2013

Beginning balance

$ 10,046 $ 12,343

(Decreased)/Increased estimated cash flows (2)

(1,467 ) 1,217

Other activity, net (3)

990 853

Cash receipts from FDIC

(1,297 ) (2,370 )

Ending balance

$ 8,272 $ 12,043

(1) Provision for loan losses

$ 2,901 $ 1,100

(2) Effect attributable to FDIC loss share arrangements

1,467 (1,217 )

Net amount reported as provision for loan losses

$ 4,368 $ (117 )

(3) Includes external costs, such as legal fees, real estate taxes, and appraisal expenses, that qualify for reimbursement under loss sharing arrangements.

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Table of Contents

Impaired Loans — Covered and Non-Covered

The following tables present a summary of impaired loans as of March 31, 2014 and December 31, 2013 and the average recorded investment and interest income recognized for the three months ended March 31, 2014 and 2013. Purchased-credit-impaired loans are considered to be performing and are not included in the tables below.

March 31, 2014 For the Three Months Ended
March 31, 2014
Recorded
Investment
Net of
Charge Offs
Unpaid
Principal
Balance
Related
Allowance
Average
Recorded
Investment
Interest
Income
Recognized
(in thousands)

With no related allowance recorded:

Commercial and industrial

$ 10,909 $ 12,241 $ 12,003 $ 99

Commercial real estate

19,881 20,733 17,139 274

Construction

2,325 3,594 2,551 0

Consumer

5 5 3 0

Residential real estate

1,951 1,951 2,391 13

With an allowance recorded:

Commercial and industrial

836 734 $ 588 1,653 8

Commercial real estate

2,438 3,328 1,093 2,350 1

Construction

1,568 1,568 347 1,350 15

Consumer

64 5 14 64 1

Residential real estate

250 250 197 251 1

Total

$ 40,227 $ 44,409 $ 2,239 $ 39,755 $ 412

December 31, 2013 For the Three Months EndedMarch
31, 2013
Recorded
Investment
Net of
Charge Offs
Unpaid
Principal
Balance
Related
Allowance
Average
Recorded
Investment
Interest Income
Recognized
(in thousands)

With no related allowance recorded:

Commercial and industrial

$ 13,097 $ 13,159 $ 4,796 $ 56

Commercial real estate

14,397 15,249 23,627 198

Construction

2,777 4,046 7,320 2

Consumer

0 0 103 0

Residential real estate

2,831 2,831 2,463 8

With an allowance recorded:

Commercial and industrial

2,469 3,739 $ 829 671 7

Commercial real estate

2,261 3,167 946 8,585 11

Construction

1,132 1,132 351 6,307 49

Consumer

64 64 17 53 1

Residential real estate

252 252 199 1,103 2

Total

$ 39,280 $ 43,639 $ 2,342 $ 55,028 $ 334

Troubled Debt Restructurings

At March 31, 2014 and 2013, there were $5.1 million and $6.4 million, respectively, in loans reported as troubled debt restructurings (“TDRs”). TDRs are reported as impaired loans in the calendar year of their restructuring and are evaluated to determine whether they should be placed on non-accrual status. In subsequent years, a TDR may be returned to accrual status if it satisfies a minimum six-month performance requirement; however, it will remain classified as impaired. Generally, the Bancorp requires sustained performance for nine months before returning a TDR to accrual status.

Modification of purchased-credit-impaired loans that are accounted for within loan pools in accordance with the accounting standards for purchased-credit-impaired loans do not result in the removal of these loans from the pool even if modifications would otherwise be considered a TDR. Accordingly, as each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, modifications of loans within such pools are not TDRs.

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Table of Contents

The following is an analysis of loans modified in a troubled debt restructuring by type of concession for the three months ended March 31, 2014 and 2013. There were no modifications that involved forgiveness of debt.

TDRs in
Compliance
with Their
Modified
Terms and
Accruing
Interest
TDRs in
Compliance
with Their
Modified
Terms and
Not

Accruing
Interest
Total
(in thousands)

Three months ended March 31, 2014

Extended under forbearance

$ 0 $ 0 $ 0

Multiple extensions resulting from financial difficulty

0 0 0

Interest-rate reductions

247 127 374

Total

$ 247 $ 127 $ 374

Three months ended March 31, 2013

Extended under forbearance

$ 0 $ 0 $ 0

Multiple extensions resulting from financial difficulty

0 0 0

Interest-rate reductions

0 257 257

Total

$ 0 $ 257 $ 257

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Table of Contents

The following table provides, by class, the number of loans modified in troubled debt restructurings and the recorded investments and unpaid principal balances during the three months ended March 31, 2014 and 2013.

TDRs in Compliance with Their
Modified Terms and Accruing
Interest
TDRs in
Compliance
with Their
Modified
Terms and Not
Accruing Interest
Number
of Loans
Recorded
Investment
Number
of Loans
Recorded
Investment
(dollars in thousands)

Three months ended March 31, 2014

Commercial and industrial

0 $ 0 0 $ 0

Commercial real estate

0 0 0 0

Construction

0 0 0 0

Manufactured housing

1 47 2 127

Residential real estate

3 200 0 0

Consumer

0 0 0 0

Total

4 $ 247 2 $ 127

Three months ended March 31, 2013

Commercial and industrial

0 $ 0 0 $ 0

Commercial real estate

0 0 0 0

Construction

0 0 0 0

Manufactured housing

0 0 3 257

Residential real estate

0 0 0 0

Consumer

0 0 0 0

Total

0 $ 0 3 $ 257

At March 31, 2014 and 2013, there were no commitments to lend additional funds to debtors whose terms have been modified in troubled debt restructuring.

For the three months ended March 31, 2014 and 2013, the recorded investment of loan determined to be TDRs was $0.4 million and $0.3 million, respectively, both before and after restructuring. During the three month period ended March 31, 2014, two TDR loans defaulted with a recorded investment of $0.1 million. During the three month period ended March 31, 2013, three TDR loans defaulted with a recorded investment of $0.3 million.

Loans modified in troubled debt restructurings are evaluated for impairment. The nature and extent of impairment of TDRs, including those which have experienced a subsequent default, is considered in the determination of an appropriate level of allowance for credit losses. There were no specific allowances resulting from TDR modifications during the three months ended March 31, 2014 and 2013.

Credit Quality Indicators

Commercial and industrial, commercial real estate, residential real estate and construction loans are rated based on an internally assigned risk rating system which is assigned at the loan origination and reviewed on a periodic or on an “as needed” basis. Consumer, mortgage warehouse and manufactured housing loans are evaluated based on the payment activity of the loan.

To facilitate the monitoring of credit quality within the commercial and industrial, commercial real estate, construction, and residential real estate classes, and for purposes of analyzing historical loss rates used in the determination of the allowance for loan losses for the respective portfolio class, the Bank utilizes the following categories of risk ratings: pass/satisfactory (includes risk rating 1 through 6), special mention, substandard, doubtful, and loss. The risk rating categories, which are derived from standard regulatory rating definitions, are assigned upon initial approval of credit to borrowers and updated periodically thereafter. Pass/satisfactory ratings, which are assigned to those borrowers who do not have identified potential or well-defined weaknesses and for whom there is a high likelihood of orderly repayment, are updated periodically based on the size and credit characteristics of the borrower. All other categories are updated on a quarterly basis during the month preceding the end of the calendar quarter. Consumer loans are not assigned a risk rating. While assigning risk ratings involves judgment, the risk-rating process allows management to identify riskier credits in a timely manner and allocate the appropriate resources to managing the loans.

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Table of Contents

The risk rating grades are defined as follows:

“1” – Pass / Excellent

Loans rated 1 represent a credit extension of the highest quality. The borrower’s historic (at least five years) cash flows manifest extremely large and stable margins of coverage. Balance sheets are conservative, well capitalized, and liquid. After considering debt service for proposed and existing debt, projected cash flows continue to be strong and provide ample coverage. The borrower typically reflects broad geographic and product diversification and has access to alternative financial markets.

“2” – Pass / Superior

Loans rated 2 are those for which the borrower has a strong financial condition, balance sheet, operations, cash flow, debt capacity and coverage with ratios better than industry norms. The borrowers of these loans exhibit a limited leverage position, borrowers are virtually immune to local economies in stable growing industries, and where management is well respected and the company has ready access to public markets.

“3” – Pass / Strong

Loans rated 3 are those loans for which the borrower has above average financial condition and flexibility; more than satisfactory debt service coverage, balance sheet and operating ratios are consistent with or better than industry peers, have little industry risk, move in diversified markets and are experienced and competent in their industry. These borrowers’ access to capital markets is limited mostly to private sources, often secured, but the borrower typically has access to a wide range of refinancing alternatives.

“4” – Pass / Good

Loans rated 4 have a sound primary and secondary source of repayment. The borrower may have access to alternative sources of financing, but sources are not as widely available as they are to a higher grade borrower. These loans carry a normal level of risk, with very low loss exposure. The borrower has the ability to perform according to the terms of the credit facility. The margins of cash flow coverage are satisfactory but vulnerable to more rapid deterioration than the higher quality loans.

5” – Satisfactory

Loans rated 5 are extended to borrowers who are determined to be a reasonable credit risk and demonstrate the ability to repay the debt from normal business operations. Risk factors may include reliability of margins and cash flows, liquidity, dependence on a single product or industry, cyclical trends, depth of management, or limited access to alternative financing sources. The borrower’s historical financial information may indicate erratic performance, but current trends are positive and the quality of financial information is adequate, but is not as detailed and sophisticated as information found on higher grade loans. If adverse circumstances arise, the impact on the borrower may be significant.

“6” – Satisfactory / Bankable with Care

Loans rated 6 are those for which the borrower has higher than normal credit risk; however, cash flow and asset values are generally intact. These borrowers may exhibit declining financial characteristics, with increasing leverage and decreasing liquidity and may have limited resources and access to financial alternatives. Signs of weakness in these borrowers may include delinquent taxes, trade slowness and eroding profit margins.

“7” – Special Mention

Loans rated Special Mention are credit facilities that may have potential developing weaknesses and deserve extra attention from the account manager and other management personnel. In the event that potential weaknesses are not corrected or mitigated, deterioration in the ability of the borrower to repay the debt in the future may occur. This grade is not assigned to loans that bear certain peculiar risks normally associated with the type of financing involved, unless circumstances have caused the risk to increase to a level higher than would have been acceptable when the credit was originally approved. Loans where significant actual, not potential, weaknesses or problems are clearly evident are graded in the category below.

“8” – Substandard

Loans are classified Substandard when the loans are inadequately protected by the current sound worth and payment capacity of the obligor or of the collateral pledged, if any. Loans so classified must have a well-defined weakness or weaknesses that jeopardize the liquidation of the debt and are characterized by the distinct possibility that the Company will sustain some loss if the weaknesses are not corrected.

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Table of Contents

“9” – Doubtful

The Bank assigns a doubtful rating to loans that have all the attributes of a substandard rating with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions, and values, highly questionable and improbable. The possibility of loss is extremely high, but because of certain important and reasonable specific pending factors that may work to the advantage of and strengthen the credit quality of the loan, its classification as an estimated loss is deferred until its more exact status may be determined. Pending factors may include a proposed merger or acquisition, liquidation proceeding, capital injection, perfecting liens on additional collateral or refinancing plans.

“10” – Loss

The Bank assigns a loss rating to loans considered uncollectible and of such little value that their continuance as an active asset is not warranted. Amounts classified as loss are immediately charged off.

Risk ratings are not established for home equity loans, consumer loans, and installment loans, mainly because these portfolios consist of a larger number of homogenous loans with smaller balances. Instead, these portfolios are evaluated for risk mainly based upon aggregate payment history through the monitoring of delinquency levels and trends and are classified as performing and nonperforming.

The following table presents the credit ratings of the non-covered loan portfolio as of March 31, 2014 and December 31, 2013:

March 31, 2014
Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
(in thousands)

Pass/Satisfactory

$ 229,557 $ 2,442,494 $ 35,652 $ 406,515

Special Mention

8,487 15,173 29 864

Substandard

2,055 12,922 451 1,038

Doubtful

0 0 0 0

Total loans receivable, non-covered

$ 240,099 $ 2,470,589 $ 36,132 $ 408,417

Consumer Mortgage
Warehouse
Manufactured
Housing
(in thousands)

Performing

$ 1,822 $ 655 $ 125,361

Nonperforming (1)

0 0 11,591

Total loans receivable, non-covered

$ 1,822 $ 655 $ 136,952

(1) Includes loans that are on nonaccrual status at March 31, 2014.

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Table of Contents
December 31, 2013
Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
(in thousands)

Pass/Satisfactory

$ 228,748 $ 1,808,804 $ 34,822 $ 142,588

Special Mention

10,314 12,760 29 940

Substandard

447 13,622 2,050 1,660

Doubtful

0 0 0 0

Total loans receivable, non-covered

$ 239,509 $ 1,835,186 $ 36,901 $ 145,188

Consumer Mortgage
Warehouse
Manufactured
Housing
(in thousands)

Performing

$ 2,144 $ 866 $ 127,330

Nonperforming (1)

0 0 12,141

Total loans receivable, non-covered

$ 2,144 $ 866 $ 139,471

(1) Includes loans that are on nonaccrual status at December 31, 2013.

The following table presents the credit ratings of the covered loan portfolio as of March 31, 2014 and December 31, 2013:

March 31, 2014
Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
(in thousands)

Pass/Satisfactory

$ 4,027 $ 13,630 $ 531 $ 13,914

Special Mention

0 3,205 0 455

Substandard

2,104 6,341 12,244 1,955

Doubtful

0 0 0 0

Total loans receivable, covered

$ 6,131 $ 23,176 $ 12,775 $ 16,324

Manufactured
Housing
(in thousands)

Performing

$ 3,146

Nonperforming (1)

87

Total loans receivable, covered

$ 3,233

(1) Includes loans that are on nonaccrual status at March 31, 2014.

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Table of Contents
December 31, 2013
Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
(in thousands)

Pass/Satisfactory

$ 3,688 $ 14,330 $ 1,967 $ 14,137

Special Mention

223 2,989 0 455

Substandard

1,903 6,939 12,660 4,141

Doubtful

0 0 0 0

Total loans receivable, covered

$ 5,814 $ 24,258 $ 14,627 $ 18,733

Manufactured
Housing
(in thousands)

Performing

$ 3,226

Nonperforming (1)

67

Total loans receivable, covered

$ 3,293

(1) Includes loans that are on nonaccrual status at December 31, 2013.

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Allowance for loan losses

The changes in the allowance for loan losses for the three months ended March 31, 2014 and 2013 and the loans and allowance for loan losses by loan class based on impairment evaluation method are as follows. The amounts presented for the provision for loan losses below do not include the effect of changes to estimated benefits resulting from the FDIC loss share arrangements for the covered loans.

Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
Manufactured
Housing
Consumer Mortgage
Warehouse
Residual
Reserve
Total
(in thousands)

Three months ended March 31, 2014

Beginning Balance, January 1, 2014

$ 2,638 $ 15,705 $ 2,385 $ 2,490 $ 614 $ 130 $ 36 $ 0 $ 23,998

Charge-offs

0 (248 ) 0 (288 ) 0 0 0 0 (536 )

Recoveries

90 25 0 224 0 2 0 0 341

Provision for loan losses

(285 ) 3,370 (43 ) (119 ) (21 ) (5 ) 4 0 2,901

Ending Balance, March 31, 2014

$ 2,443 $ 18,852 $ 2,342 $ 2,307 $ 593 $ 127 $ 40 $ 0 $ 26,704

At March 31, 2014

Loans:

Individually evaluated for impairment

$ 11,745 $ 22,319 $ 3,893 $ 2,201 $ 0 $ 69 $ 0 $ 0 $ 40,227

Collectively evaluated for impairment

230,309 2,427,513 35,461 410,702 135,393 1,364 655 0 3,241,397

Loans acquired with credit deterioration

4,176 43,933 9,553 11,838 4,792 389 0 0 74,681

$ 3,356,305

Allowance for loan losses:

Individually evaluated for impairment

$ 588 $ 1,093 $ 347 $ 197 $ 0 $ 14 $ 0 $ 0 $ 2,239

Collectively evaluated for impairment

1,670 12,532 241 791 86 35 40 0 15,395

Loans acquired with credit deterioration

185 5,227 1,754 1,319 507 78 0 0 9,070

$ 2,443 $ 18,852 $ 2,342 $ 2,307 $ 593 $ 127 $ 40 $ 0 $ 26,704

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Commercial
and
Industrial
Commercial
Real Estate
Construction Residential
Real Estate
Manufactured
Housing
Consumer Mortgage
Warehouse
Residual
Reserve
Total
(in thousands)

Three months ended March 31, 2013

Beginning Balance, January 1, 2013

$ 1,477 $ 15,439 $ 3,991 $ 3,233 $ 750 $ 154 $ 71 $ 722 $ 25,837

Charge-offs

(20 ) (410 ) 0 (133 ) 0 0 0 0 (563 )

Recoveries

11 52 0 (3 ) 0 5 0 0 65

Provision for loan losses

522 142 288 151 96 (18 ) (17 ) (64 ) 1,100

Ending Balance, March 31, 2013

$ 1,990 $ 15,223 $ 4,279 $ 3,248 $ 846 $ 141 $ 54 $ 658 $ 26,439

At March 31, 2013

Loans:

Individually evaluated for impairment

$ 4,828 $ 32,835 $ 11,935 $ 3,480 $ 0 $ 201 $ 0 $ 0 $ 53,279

Collectively evaluated for impairment

180,530 975,651 34,086 110,588 148,016 1,145 7,220 0 1,457,236

Loans acquired with credit deterioration

5,710 62,783 17,187 15,875 5,693 478 0 0 107,726

$ 1,618,241

Allowance for loan losses:

Individually evaluated for impairment

$ 420 $ 2,207 $ 1,490 $ 364 $ 0 $ 14 $ 0 $ 0 $ 4,495

Collectively evaluated for impairment

1,322 8,459 374 955 72 50 54 658 11,944

Loans acquired with credit deterioration

248 4,557 2,415 1,929 774 77 0 0 10,000

$ 1,990 $ 15,223 $ 4,279 $ 3,248 $ 846 $ 141 $ 54 $ 658 $ 26,439

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The non-covered manufactured housing portfolio was purchased in August 2010. A portion of the purchase price may be used to reimburse the Bank under the specified terms in the Purchase Agreement for defaults of the underlying borrower and other specified items. At March 31, 2014 and 2013, funds available for reimbursement, if necessary, were $3.2 million and $3.1 million, respectively. Each quarter, these funds are evaluated to determine if they would be sufficient to absorb probable losses within the manufactured housing portfolio.

The changes in accretable yield related to purchased-credit-impaired loans for the three months ended March 31, 2014 and 2013 were as follows:

For the Three Months Ended March 31,

2014 2013
(in thousands)

Accretable yield balance, beginning of period

$ 22,557 $ 32,174

Accretion to interest income

(1,080 ) (2,071 )

Reclassification from nonaccretable difference and disposals, net

(858 ) (438 )

Accretable yield balance, end of period

$ 20,619 $ 29,665

NOTE 9 — SHARE-BASED COMPENSATION

Stock Options

In February 2014, options to purchase an aggregate of 88,000 shares of voting common stock were granted to certain officers and team members. The options are subject to five-year cliff vesting. The fair values of the options were estimated using the Black-Scholes option pricing model. The following table presents the weighted-average assumptions used and the resulting weighted-average fair value of the options granted.

March 31, 2014

Weighted-average risk-free interest rate

2.20 %

Expected dividend yield

0.00 %

Weighted-average expected volatility

17.61 %

Weighted-average expected life (in years)

7.00

Weighted-average fair value of each option granted

$ 4.88

The following table summarizes stock option activity for the three months ended March 31, 2014.

Number
of Options
Weighted-
average
Exercise
Price
Weighted-
average
Remaining
Contractual
Term in Years
Aggregate
Intrinsic
Value
(dollars in thousands, except Weighted-average exercise price)

Outstanding at January 1, 2014

2,779,486 $ 13.66

Granted

88,000 19.42

Forfeited

(5,000 ) 14.94

Outstanding at March 31, 2014

2,862,486 $ 13.84 7.93 $ 20,183

Exercisable at March 31, 2014

14,438 $ 20.06 3.07 $ 59

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Also in February 2014, 142,395 restricted stock units were granted to certain officers and team members. Of the aggregate restricted stock units, 47,760 were granted under the Bonus Recognition and Retention Program and are subject to five-year cliff vesting. The remainders are subject to three-year cliff vesting. The following table summarizes restricted stock activity for the three months ended March 31, 2014.

Restricted
Stock Units
Weighted-
average grant-
date fair value

Outstanding and unvested at January 1, 2014

613,464 $ 13.00

Granted

142,395 19.42

Vested

(34,414 ) 12.00

Outstanding and unvested at March 31, 2014

721,445 $ 14.30

Total share-based compensation expense for the three months ended March 31, 2014 and 2013 was $1.0 million and $0.7 million, respectively.

Customers Bancorp has a policy that permits its directors to elect to receive shares of voting common stock in lieu of their cash retainers. In January 2014, Customers Bancorp issued 25,541 shares of voting common stock with a fair value of $0.5 million to the directors as compensation for their services during 2013. In March 2014, Customers Bancorp issued 10,058 shares of voting common stock with a fair value of $0.2 million to directors as compensation for their services during first quarter 2014. The fair values were determined based on the opening price of the common stock on the day the shares were issued.

NOTE 10 — REGULATORY MATTERS

The Bank and the Bancorp are subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet the minimum capital requirements can result in certain mandatory, and possibly additional discretionary, actions by regulators that, if undertaken, could have a direct material effect on the Bancorp’s financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Bank and Bancorp must meet specific capital guidelines that involve quantitative measures of their assets, liabilities and certain off-balance sheet items, as calculated under the regulatory accounting practices. The capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. Prompt corrective action provisions are not applicable to bank holding companies.

Quantitative measures established by regulation to ensure capital adequacy require the Bank and Bancorp to maintain minimum amounts and ratios (set forth in the following table) of total and Tier 1 capital to risk-weighted assets and of Tier 1 capital to average assets (as defined in the regulations). At March 31, 2014 and December 31, 2013, the Bank and Bancorp met all capital adequacy requirements to which they were subject.

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To be categorized as well capitalized, an institution must maintain minimum total risk based, Tier 1 risk based and Tier 1 leveraged ratios as set forth in the following table:

Actual For Capital Adequacy
Purposes
To Be Well Capitalized
Under
Prompt Corrective Action
Provisions
(dollars in thousands) Amount Ratio Amount Ratio Amount Ratio

As of March 31, 2014:

Total capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 424,941 11.62 % $ 292,570 8.0 % N/A N/A

Customers Bank

$ 448,604 12.36 % $ 290,307 8.0 % $ 362,884 10.0 %

Tier 1 capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 398,237 10.89 % $ 146,285 4.0 % N/A N/A

Customers Bank

$ 421,900 11.63 % $ 145,154 4.0 % $ 217,731 6.0 %

Tier 1 capital (to average assets)

Customers Bancorp, Inc.

$ 398,237 9.10 % $ 174,957 4.0 % N/A N/A

Customers Bank

$ 421,900 9.71 % $ 173,813 4.0 % $ 217,266 5.0 %

As of December 31, 2013:

Total capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 411,527 13.21 % $ 249,196 8.0 % N/A N/A

Customers Bank

$ 435,432 14.11 % $ 246,936 8.0 % $ 308,670 10.0 %

Tier 1 capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 387,529 12.44 % $ 124,598 4.0 % N/A N/A

Customers Bank

$ 411,434 13.33 % $ 123,468 4.0 % $ 185,202 6.0 %

Tier 1 capital (to average assets)

Customers Bancorp, Inc.

$ 387,529 10.11 % $ 153,310 4.0 % N/A N/A

Customers Bank

$ 411,434 10.81 % $ 152,191 4.0 % $ 190,239 5.0 %

NOTE 11 — DISCLOSURES ABOUT FAIR VALUE OF FINANCIAL INSTRUMENTS

The Bancorp uses fair value measurements to record fair value adjustments to certain assets and liabilities to disclose the fair value of its financial instruments. FASB ASC 825, Financial Instruments , requires disclosure of the estimated fair value of an entity’s assets and liabilities considered to be financial instruments. For the Bancorp, as for most financial institutions, the majority of its assets and liabilities are considered to be financial instruments. However, many of these instruments lack an available trading market as characterized by a willing buyer and willing seller engaging in an exchange transaction. For fair value disclosure purposes, the Bancorp utilized certain fair value measurement criteria under the FASB ASC 820, Fair Value Measurements and Disclosures , as explained below.

Cash and cash equivalents:

The carrying amounts reported in the balance sheet for cash and short-term instruments approximate those assets’ fair values. These assets are included as Level 1 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Investment securities:

The fair value of investment securities available for sale are determined by obtaining quoted market prices on nationally recognized and foreign securities exchanges (Level 1), matrix pricing (Level 2), which is a mathematical technique used widely in the industry to value debt securities without relying exclusively on quoted market prices for the specific securities but rather by relying on the securities’ relationship to other benchmark quoted prices, or externally developed models that use unobservable inputs due to limited or no market activity of the instrument (Level 3). These assets are included as Level 1, 2, or 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

The carrying amount of FHLB and Federal Reserve stock approximates fair value, and considers the limited marketability of such securities. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

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Loans held for sale - Residential mortgage loans:

The Bancorp generally estimates the fair values of loans held for sale based on commitments on hand from investors within the secondary market for loans with similar characteristics. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Loans held for sale - Mortgage warehouse loans:

The fair value of mortgage warehouse loans is the amount of cash initially advanced to fund the mortgage, plus accrued interest and fees, as specified in the respective agreements. The loan is used by mortgage companies as short-term bridge financing between the funding of mortgage loans and the finalization of the sale of the loans to an investor. Changes in fair value are not expected to be recognized since at inception of the transaction the underlying loans have already been sold to an approved investor or they have been hedged by the mortgage company. Additionally, the interest rate is variable, and the transaction is short-term, with an average life of 17 days from purchase to sale. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Loans receivable, net:

The fair values of loans held for investment are estimated using discounted cash flow analyses, using market rates at the balance sheet date that reflect the credit and interest rate-risk inherent in the loans. Projected future cash flows are calculated based upon contractual maturity or call dates, projected repayments and prepayments of principal. Generally, for variable rate loans that reprice frequently and with no significant change in credit risk, fair values are based on carrying values. These assets are included as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Impaired loans:

Impaired loans are those that are accounted for under ASC 450, Contingencies , in which the Bancorp has measured impairment generally based on the fair value of the loan’s collateral. Fair value is generally determined based upon independent third-party appraisals of the properties that collateralize the loans, or discounted cash flows based upon the expected proceeds. These assets are included as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

FDIC loss sharing receivable:

The FDIC loss sharing receivable is measured separately from the related covered assets, as it is not contractually embedded in the assets and is not transferable with the assets should the assets be sold. Fair value is estimated using projected cash flows related to the loss sharing agreements based on the estimated losses to be incurred on the loans and the expected reimbursements for losses using the applicable loss share percentages. These cash flows are discounted to reflect the estimated timing of the receipt of the loss share reimbursement from the FDIC. This asset is included as Level 3 fair value, based upon the lowest level of input that is significant to the fair value measurements.

Other real estate owned:

The fair value of OREO is determined using appraisals, which may be discounted based on management’s review and changes in market conditions (Level 3 Inputs). All appraisals must be performed in accordance with the Uniform Standards of Professional Appraisal Practice (“USPAP”). Appraisals are certified to the Bancorp and performed by appraisers on the Bancorp’s approved list of appraisers. Evaluations are completed by a person independent of management. The content of the appraisal depends on the complexity of the property. Appraisals are completed on a “retail value” and an “as is value”. These assets are included as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Accrued interest receivable and payable:

The carrying amount of accrued interest receivable and accrued interest payable approximates its fair value. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Deposit liabilities:

The fair values disclosed for deposits (e.g., interest and noninterest checking, passbook savings and money market deposit accounts) are, by definition, equal to the amount payable on demand at the reporting date (i.e., their carrying amounts). Fair values for fixed-rate certificates of deposit are estimated using a discounted cash flow calculation that applies interest rates currently being offered in the market on certificates to a schedule of aggregated expected monthly maturities on time deposits. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

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Federal funds purchased:

For these short-term instruments, the carrying amount is considered a reasonable estimate of fair value. These assets are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Borrowings:

Borrowings consist of long-term and short-term FHLB advances, five-year senior unsecured notes, and subordinated debt. For the short-term borrowings, the carrying amount is considered a reasonable estimate of fair value. Fair values of long-term FHLB advances are estimated using discounted cash flow analysis, based on quoted prices for new FHLB advances with similar credit risk characteristics, terms and remaining maturity. The prices obtained from this active market represent a market value that is deemed to represent the transfer price if the liability were assumed by a third party. The five-year senior unsecured notes are traded on The NASDAQ Stock Market, and their price can be obtained daily. Fair values of subordinated debt are estimated using discounted cash flow analysis, based on market rates currently offered on such debt with similar credit risk characteristics, terms and remaining maturity. These liabilities are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Derivatives (Assets and Liabilities):

The fair values of interest rate swaps and credit derivatives are determined using models that incorporate readily observable market data into a market standard methodology. This methodology nets the discounted future fixed cash receipts and the discounted expected variable cash payments. The discounted variable cash payments are based on expectations of future interest rates derived from observable market interest rate curves. In addition, fair value is adjusted for the effect of nonperformance risk by incorporating credit valuation adjustments for the Bancorp and its counterparties. These assets and liabilities are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements.

The fair values of the residential mortgage loan commitments are derived from the estimated fair values that can be generated when the underlying mortgage loan is sold in the secondary market. The Bancorp uses commitments on hand from third party investors to estimate an exit price, and adjusts for the probability of the commitment being exercised based on the Bancorp’s internal experience (i.e., pull-through rate). These assets and liabilities are included as Level 3 fair values, based upon the lowest level of input that is significant to the fair value measurements.

Off-balance-sheet financial instruments:

Fair values for the Bancorp’s off-balance-sheet financial instruments (lending commitments and letters of credit) are based on fees currently charged in the market to enter into similar agreements, taking into account the remaining terms of the agreements and the counterparties’ credit standing. These financial instruments are included as Level 2 fair values, based upon the lowest level of input that is significant to the fair value measurements. At March 31, 2014 and December 31, 2013, there were no off-balance-sheet financial instruments in excess of their contract value.

The following information should not be interpreted as an estimate of the fair value of the entire Bancorp since a fair value calculation is only provided for a limited portion of the Bancorp’s assets and liabilities. Due to a wide range of valuation techniques and the degree of subjectivity used in making these estimates, comparisons between the Bancorp’s disclosures and those of other companies may not be meaningful.

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The estimated fair values of the Bancorp’s financial instruments were as follows at March 31, 2014 and December 31, 2013.

Fair Value Measurements at March 31, 2014
Carrying
Amount
Estimated
Fair Value
Quoted
Prices in
Active
Markets for
Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
(in thousands)

Assets:

Cash and cash equivalents

$ 290,467 $ 290,467 $ 290,467 $ 0 $ 0

Investment securities, available for sale

458,302 458,302 21,945 436,357 0

Loans held for sale

697,532 697,532 0 697,532 0

Loans receivable, net

3,329,843 3,374,676 0 0 3,374,676

FHLB, Federal Reserve Bank and other stock

50,430 50,430 0 50,430 0

Accrued interest receivable

9,629 9,629 0 9,629 0

FDIC loss sharing receivable

8,272 8,272 0 0 8,272

Derivatives

5,160 5,160 0 5,057 103

Liabilities:

Deposits

$ 3,606,332 $ 3,569,597 $ 634,578 $ 2,935,019 $ 0

Borrowings

970,250 974,599 0 974,599 0

Derivatives

4,346 4,346 0 4,346 0

Accrued interest payable

1,740 1,740 0 1,740 0

Fair Value Measurements at December 31, 2013
Carrying
Amount
Estimated
Fair Value
Quoted
Prices in
Active
Markets for
Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
(in thousands)

Assets:

Cash and cash equivalents

$ 233,068 $ 233,068 $ 233,068 $ 0 $ 0

Investment securities, available for sale

497,573 497,573 20,714 476,859 0

Loans held for sale

747,593 747,593 0 747,593 0

Loans receivable, net

2,441,080 2,444,900 0 0 2,444,900

FHLB, Federal Reserve Bank and other stock

42,424 42,424 0 42,424 0

Accrued interest receivable

8,362 8,362 0 8,362 0

FDIC loss sharing receivable

10,046 10,046 0 0 10,046

Derivatives

3,763 3,763 0 3,523 240

Liabilities:

Deposits

$ 2,959,922 $ 2,919,935 $ 478,103 $ 2,441,832 $ 0

Federal funds purchased

13,000 13,000 13,000 0 0

Borrowings

771,750 774,793 0 774,793 0

Derivatives

3,537 3,537 0 3,537 0

Accrued interest payable

1,675 1,675 0 1,675 0

In accordance with FASB ASC 820, Fair Value Measurements and Disclosures , the fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is best determined based upon quoted market prices. However, in many instances, there are no quoted market prices for the Bancorp’s various financial instruments. In cases where quoted market prices are not available, fair values are based on estimates using present value or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. Accordingly, the fair value estimates may not be realized in an immediate settlement of the instrument.

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The fair value guidance provides a consistent definition of fair value, focusing on an exit price in an orderly transaction (that is, not a forced liquidation or distressed sale) between market participants at the measurement date under current market conditions. If there has been a significant decrease in the volume and level of activity for the asset or liability, a change in valuation technique or the use of multiple valuation techniques may be appropriate. In such instances, determining the price at which willing market participants would transact at the measurement date under current market conditions depends on the facts and circumstances and requires the use of significant judgment. The fair value is a reasonable point within the range that is most representative of fair value under current market conditions.

Level 1: Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities.
Level 2: Quoted prices in markets that are not active, or inputs that are observable either directly or indirectly, for substantially the full term of the asset or liability.
Level 3: Prices or valuation techniques that require inputs that are both significant to the fair value measurement and unobservable (i.e., supported with little or no market activity).

A financial instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement.

For financial assets and liabilities measured at fair value on a recurring and nonrecurring basis, the fair value measurements by level within the fair value hierarchy used at March 31, 2014 and December 31, 2013 were as follows:

March 31, 2014
Fair Value Measurements at the End of the Reporting Period Using
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
(in thousands)

Measured at Fair Value on a Recurring Basis:

Assets

Available-for-sale securities:

Mortgage-backed securities

$ 0 $ 411,081 $ 0 $ 411,081

Corporate notes

0 25,276 0 25,276

Equity securities

21,945 0 0 21,945

Derivatives (1)

0 5,057 103 5,160

Loans held for sale – fair value option

0 697,532 0 697,532

Total assets - recurring fair value measurements

$ 21,945 $ 1,138,946 $ 103 $ 1,160,994

Liabilities

Derivatives (2)

$ 0 $ 4,346 $ 0 $ 4,346

Measured at Fair Value on a Nonrecurring Basis:

Assets

Impaired loans, net of specific reserves of $2,239

$ 0 $ 0 $ 2,917 $ 2,917

Other real estate owned

0 0 504 504

Total assets - nonrecurring fair value measurements

$ 0 $ 0 $ 3,421 $ 3,421

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December 31, 2013
Fair Value Measurements at the End of the Reporting Period Using
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
(in thousands)

Measured at Fair Value on a Recurring Basis:

Assets

Available-for-sale securities:

Mortgage-backed securities

$ 0 $ 451,536 $ 0 $ 451,536

Corporate notes

0 25,323 0 25,323

Equity securities

20,714 0 0 20,714

Derivatives (1)

0 $ 3,523 240 $ 3,736

Loans held for sale – fair value option

0 747,593 0 747,593

Total assets - recurring fair value measurements

$ 20,714 $ 1,227,975 $ 240 $ 1,248,929

Liabilities

Derivatives (2)

0 $ 3,537 0 $ 3,537

Measured at Fair Value on a Nonrecurring Basis:

Assets

Impaired loans, net of specific reserves of $2,342

$ 0 $ 0 $ 3,836 $ 3,836

Other real estate owned

0 0 335 335

Total assets - nonrecurring fair value measurements

$ 0 $ 0 $ 4,171 $ 4,171

(1) Included in Other Assets
(2) Included in Other Liabilities

The changes in Level 3 assets measured at fair value on a recurring basis for the three months ended March 31, 2014 and 2013 are summarized as follows.

Residential
Mortgage
Loan
Commitments
(in thousands)

Balance at January 1, 2014

$ 240

Issuances

103

Settlements

(240 )

Balance at March 31, 2014

$ 103

Loans
Held for
Sale (1)
(in thousands)

Balance at January 1, 2013

$ 0

Transfer from Level 2 to Level 3 (1)

3,173

Balance at March 31, 2013

$ 3,173

(1)

The Bancorp’s policy is to recognize transfers between levels when events or circumstances warrant transfers. During first quarter 2013, a suspected fraud was discovered in the Bank’s loans held-for-sale portfolio. Total loans involved in this fraud initially appeared to be $5.2 million, and management believed the range of possible loss to have been between $1.5 million and $3.2 million. Accordingly, management provided a loss contingency of $2.0 million at March 31, 2013. Due to the uncertainty surrounding the amount of loss, management transferred these loans and the related loss contingency from Level

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2 to Level 3. During second quarter 2013, the Bank determined that an aggregate of $1.0 million of the loans were not involved in the fraud, and these loans were subsequently sold. In addition, the Bank recovered $1.5 million in cash from the alleged perpetrator. Since it was determined that these assets no longer met the definition of a loan, and since the Bank is pursuing restitution through the involved parties, the Bank determined this to be a receivable. As a result, the remaining aggregate $2.7 million of loans and the related $2.0 million reserve were transferred to other assets.

The following table summarizes financial assets and financial liabilities measured at fair value as of March 31, 2014 and December 31, 2013 on a recurring and nonrecurring basis for which the Bancorp utilized Level 3 inputs to measure fair value.

Quantitative Information about Level 3 Fair Value Measurements

March 31, 2014

Fair Value
Estimate

Valuation Technique

Unobservable Input

Range (Weighted
Average) (3)

(dollars in thousands)

Impaired loans

$ 2,917 Collateral appraisal (1) Liquidation expenses (2) -3% to -8% (-5.5%)

Other real estate owned

$ 504 Collateral appraisal (1) Liquidation expenses (2) -3% to -8% (-5.5%)

Residential mortgage loan commitments

$ 103 Adjusted market bid Pull-through rate 80%
Quantitative Information about Level 3 Fair Value Measurements

December 31, 2013

Fair Value
Estimate

Valuation Technique

Unobservable Input

Range (Weighted
Average) (3)

(dollars in thousands)

Impaired loans

$ 3,836 Collateral appraisal (1) Liquidation expenses (2) -3% to -8% (-5.5%)

Other real estate owned

$ 335 Collateral appraisal (1) Liquidation expenses (2) -3% to -8% (-5.5%)

Residential mortgage loan commitments

$ 240 Adjusted market bid Pull-through rate 80%

(1) Obtained from approved independent appraisers. Appraisals are current and in compliance with credit policy. The Bancorp does not discount appraisals.
(2) Fair value is adjusted for costs to sell.
(3) Presented as a percentage of the value determined by appraisal.

NOTE 12 — DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objectives of Using Derivatives

The Bancorp is exposed to certain risks arising from both its business operations and economic conditions. The Bancorp manages economic risks, including interest rate, liquidity, and credit risk, primarily by managing the amount, sources, and durations of its assets and liabilities. Specifically, the Bancorp enters into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. The Bancorp’s derivative financial instruments are used to manage differences in the amount, timing, and duration of the Bancorp’s known or expected cash receipts and its known or expected cash payments principally related to certain fixed-rate borrowings. The Bancorp also has interest-rate derivatives resulting from a service provided to certain qualifying customers, and therefore, they are not used to manage interest-rate risk in assets or liabilities. The Bank manages a matched book with respect to its derivative instruments in order to minimize its net risk exposure resulting from such transactions.

Cash Flow Hedges of Interest Rate Risk

The Bancorp’s objectives in using interest-rate derivatives are to add stability to interest expense and to manage exposure to interest rate movements. To accomplish this objective, the Bancorp primarily uses interest rate swaps as part of its interest-rate-risk management strategy. Interest-rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Bancorp making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

The effective portion of changes in the fair value of derivatives designated and qualifying as cash flow hedges is recorded in accumulated other comprehensive income and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. During the three months ended March 31, 2014, such derivatives were used to hedge the variable cash flows associated with a forecasted issuance of debt. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings. During the three months ended March 31, 2014, the Bancorp did not record any hedge ineffectiveness.

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Amounts reported in accumulated other comprehensive income related to derivatives will be reclassified to interest expense as interest payments are made on the Bancorp’s variable-rate debt. The Bancorp does not expect to reclassify any amounts from accumulated other comprehensive income to interest expense during the next 12 months as the Bancorp’s derivatives are effective after April 2016.

The Bancorp is hedging its exposure to the variability in future cash flows for forecasted transactions over a maximum period of 24 months (excluding forecasted transactions related to the payment of variable interest on existing financial instruments).

At March 31, 2014, the Bancorp had one outstanding interest rate derivative with a notional amount of $150.0 million that was designated as a cash flow hedge of interest rate risk.

Derivatives Not Designated as Hedging Instruments

The Bank executes interest rate swaps with commercial banking customers to facilitate their respective risk management strategies (typically the loan customers will swap a floating rate loan to a fixed rate loan). The customer interest rate swaps are simultaneously offset by interest rate swaps that the Bank executes with a third party in order to minimize risk exposure resulting from such transactions. Since the interest rate swaps associated with this program do not meet the hedge accounting requirements, changes in the fair value of both the customer swaps and the offsetting third-party market swaps are recognized directly in earnings. At March 31, 2014, the Bancorp had 32 interest rate swaps with an aggregate notional amount of $201.0 million related to this program. At December 31, 2013, the Bancorp had 28 interest rate swaps with an aggregate notional amount of $150.3 million related to this program.

The Bank enters into residential mortgage loan commitments in connection with its mortgage banking activities to fund mortgage loans at specified rates and times in the future. These commitments are short-term in nature and generally expire in 30 to 60 days. The residential mortgage loan commitments that relate to the origination of mortgage loans that will be held for sale are considered derivative instruments under applicable accounting guidance and are reported at fair value, with changes in fair value recorded directly to earnings. At March 31, 2014, the Bank had an outstanding notional balance of residential mortgage loan commitments of $5.9 million. At December 31, 2013, the Bank had an outstanding notional balance of residential mortgage loan commitments of $7.1 million.

During first quarter 2014, the Bank purchased credit derivatives to hedge the performance risk associated with one of its counterparties. These derivatives are not designated as hedging instruments and are reported at fair value, with changes in fair value reported directly in earnings. At March 31, 2014, the Bank had an outstanding notional balance of credit derivatives of $13.4 million.

Fair Value of Derivative Instruments on the Balance Sheet

The following table presents the fair value of the Bancorp’s derivative financial instruments as well as the classification on the balance sheet as of March 31, 2014 and December 31, 2013.

March 31, 2014
Derivative Assets Derivative Liabilities
Balance Sheet
Location
Fair Value Balance Sheet
Location
Fair Value
(in thousands)

Derivatives designated as cash flow hedges:

Interest rate swaps

Other assets $ 664 Other liabilities $ 0

Total

$ 664 $ 0

Derivatives not designated as hedging instruments:

Interest rate swaps

Other assets $ 4,274 Other liabilities $ 4,346

Credit contracts

Other assets 119 Other liabilities 0

Residential mortgage loan commitments

Other assets 103 Other liabilities 0

Total

$ 4,496 $ 4,346

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December 31, 2013
Derivative Assets Derivative Liabilities
Balance Sheet
Location
Fair Value Balance Sheet
Location
Fair Value
(in thousands)

Derivatives not designated as hedging instruments:

Interest rate swaps

Other assets $ 3,523 Other liabilities $ 3,537

Residential mortgage loan commitments

Other assets 240 Other liabilities 0

Total

$ 3,763 $ 3,537

Effect of Derivative Instruments on Comprehensive Income

The following table presents the effect of the Bancorp’s derivative financial instruments on comprehensive income for the three months ended March 31, 2014 and 2013.

Three Months Ended March 31, 2014
Income Statement Location Amount of income (loss)
recognized in earnings
(in thousands)

Derivatives not designated as hedging instruments:

Interest rate swaps

Other non-interest income $ (59 )

Credit contracts

Other non-interest income (149 )

Residential mortgage loan commitments

Mortgage banking income (137 )

Total

$ (345 )

Three Months Ended March 31, 2013
Income Statement Location Amount of income (loss)
recognized in earnings
(in thousands)

Derivatives not designated as hedging instruments:

Interest rate swaps

Other non-interest income $ 43

Three Months Ended March 31, 2014
Location of Gain Amount of Gain
Amount of Gain Reclassified from Reclassified from
Recognized in OCI on Accumulated OCI into Accumulated OCI into
Derivatives (Effective Portion) (1) Income (Effective Portion) Income (Effective Portion)
(in thousands)

Derivative in cash flow hedging relationships:

Interest rate swaps

$ 432 Interest expense $ 0

(1) Net of taxes

Credit-risk-related Contingent Features

By entering into derivative contracts, the Bank is exposed to credit risk. The credit risk associated with derivatives executed with Bank customers is the same as that involved in extending the related loans and is subject to the same standard credit policies. To mitigate the credit-risk exposure to major derivative dealer counterparties, the Bancorp only enters into agreements with those that maintain credit ratings of high quality.

Agreements with major derivative dealer counterparties contain provisions whereby default on any of the Bancorp’s indebtedness would be considered a default on its derivative obligations. The Bancorp also has entered into agreements that contain provisions under which the counterparty could require the Bancorp to settle its obligations if the Bancorp fails to maintain its status as a well/adequately-capitalized institution. As of March 31, 2014, the fair value of derivatives in a net liability position (which includes accrued interest but excludes any adjustment for nonperformance-risk) related to these agreements was $4.1 million. In addition, the Bancorp has minimum collateral posting thresholds with certain of these counterparties, and at March 31, 2014 had posted $4.8 million as collateral. The Bancorp records cash posted as collateral as a reduction in the outstanding balance of cash and cash equivalents and an increase in the balance of other assets.

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Disclosures about Offsetting Assets and Liabilities

The following tables present derivative instruments that are subject to enforceable master netting arrangements. The Bancorp’s interest rate swaps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. The Bancorp has not made a policy election to offset its derivative positions.

Offsetting of Financial Assets and Derivative Assets

At March 31, 2014

Gross Amounts Net Amounts of Gross Amounts not Offset in the
Offset in the Assets Presented Consolidated Balance Sheet
Gross Amount of Consolidated in the Consolidated Financial Cash Collateral
Recognized Assets Balance Sheet Balance Sheet Instruments Received Net Amount
(in thousands)

Description

Interest rate swap derivatives with institutional counterparties

$ 229 $ 0 $ 229 $ 229 $ 0 $ 0

Offsetting of Financial Liabilities and Derivative Liabilities

At March 31, 2014

Gross Amounts Net Amounts of Gross Amounts not Offset in the
Offset in the Liabilities Presented Consolidated Balance Sheet
Gross Amount of Consolidated in the Consolidated Financial Cash Collateral
Recognized Liabilities Balance Sheet Balance Sheet Instruments Pledged Net Amount
(in thousands)

Description

Interest rate swap derivatives with institutional counterparties

$ 4,144 $ 0 $ 4,144 $ 229 $ 4,772 $ 0

Offsetting of Financial Assets and Derivative Assets

At December 31, 2013

Gross Amounts Net Amounts of Gross Amounts not Offset in the
Offset in the Assets Presented Consolidated Balance Sheet
Gross Amount of Consolidated in the Consolidated Financial Cash Collateral
Recognized Assets Balance Sheet Balance Sheet Instruments Received Net Amount
(in thousands)

Description

Interest rate swap derivatives with institutional counterparties

$ 392 $ 0 $ 392 $ 392 $ 0 $ 0

Offsetting of Financial Liabilities and Derivative Liabilities

At December 31, 2013

Gross Amounts Net Amounts of Gross Amounts not Offset in the
Offset in the Liabilities Presented Consolidated Balance Sheet
Gross Amount of Consolidated in the Consolidated Financial Cash Collateral
Recognized Liabilities Balance Sheet Balance Sheet Instruments Pledged Net Amount
(in thousands)

Description

Interest rate swap derivatives with institutional counterparties

$ 3,191 $ 0 $ 3,191 $ 392 $ 2,799 $ 0

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ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Cautionary Note Regarding Forward-Looking Statements

This report and all attachments hereto as well as other written or oral communications made from time to time by Customers Bancorp may contain certain forward-looking information within the meaning of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These statements relate to future events or future predictions, including events or predictions relating to future financial performance, and are generally identifiable by the use of forward-looking terminology such as “believes,” “expects,” “may,” “will,” “should,” “plan,” “intend,” “anticipates,” “strategies” or the negative thereof or comparable terminology, or by discussion of strategy that involve risks and uncertainties. These forward-looking statements are only predictions and estimates regarding future events and circumstances and involve known and unknown risks, uncertainties and other factors, including the risks described under “Risk Factors” that may cause actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. This information is based on various assumptions that may not prove to be correct. These forward-looking statements are subject to significant uncertainties and contingencies, many of which are beyond the control of the Bancorp and the Bank. Although the expectations reflected in the forward-looking statements are currently believed to be reasonable, future results, levels of activity, performance or achievements cannot be guaranteed. Accordingly, there can be no assurance that actual results will meet expectations or will not be materially lower than the results contemplated in this report and attachments hereto. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this report or, in the case of documents referred to, the dates of those documents. Neither the Bancorp nor the Bank undertakes any obligation to release publicly or otherwise provide any revisions to these forward-looking statements to reflect events or circumstances after the date of this report or to reflect the occurrence of unanticipated events, except as may be required under applicable law.

Management’s discussion and analysis represents an overview of the financial condition and results of operations, and highlights the significant changes in the financial condition and results of operations, as presented in the accompanying consolidated financial statements for Customers Bancorp, a financial holding company, and its wholly owned subsidiaries, including Customers Bank. This information is intended to facilitate your understanding and assessment of significant changes and trends related to Customers Bancorp’s financial condition and results of operations as of and for the three months ended March 31, 2014. All quarterly information in this Management’s Discussion and Analysis is unaudited. You should read this section in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operation” included in Customers Bancorp’s filing on Form 10-K for the fiscal year ended December 31, 2013.

Critical Accounting Policies

We have adopted various accounting policies that govern the application of accounting principles generally accepted in the United States of America and that are consistent with general practices within the banking industry in the preparation of our financial statements. Our significant accounting policies are described in “NOTE 3 — SIGNIFICANT ACCOUNTING POLICIES AND BASIS OF PRESENTATION” to our audited financial statements included in our 2013 Form 10-K and updated in this quarterly report on Form 10-Q for the three months ended March 31, 2014.

Certain accounting policies involve significant judgments and assumptions by Customers Bancorp that have a material impact on the carrying value of certain assets and liabilities. We consider these accounting policies to be critical accounting policies. The judgment and assumptions used are based on historical experience and other factors, which are believed to be reasonable under the circumstances. Because of the nature of the judgments and assumptions management makes, actual results could differ from these judgments and estimates, which could have a material impact on the carrying values of our assets and liabilities and our results of operations. There have been no material changes in our critical accounting policies, judgments and estimates, including assumptions or estimation techniques utilized, as compared to those disclosed in our 2013 Form 10-K.

First Quarter Events of Note

Following a successful 2013, Customers Bancorp continued its strong performance in first quarter 2014. Most notably, total assets were $5.0 billion as of March 31, 2014, an increase of 21% from December 31, 2013 and a record high. During first quarter 2014, the Bancorp achieved significant organic loan growth in its multi-family loans (up $495 million) and commercial real estate and commercial and industrial loans (up $135 million). Additionally, the Company acquired $278 million of residential adjustable-rate jumbo mortgage loans from Michigan-based Flagstar Bank. Asset quality remained high and capital ratios exceeded levels established for “well capitalized” banks. First quarter financial results for 2014 included strong earnings of $8.1 million, or $0.32 per diluted share.

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Results of Operations

First Quarter 2014 Compared to First Quarter 2013

Net income available to common shareholders increased $0.9 million (13.2%) to $8.1 million for the three months ended March 31, 2014, compared to $7.2 million for the three months ended March 31, 2013. The increased net income resulted from increased net interest income of $7.0 million, increased non-interest income of $2.7 million, and reduced income tax expense of $0.4 million, partially offset by increased non-interest expense of $4.7 million and increased provision for loan losses of $4.5 million.

Net interest income increased $7.0 million (31.0%) for the three months ended Month 31, 2014 to $29.5 million, compared to $22.5 million for the three months ended March 31, 2013. This increase resulted principally from an increase in average loan balances (loans held for sale and loans receivable) of $894.4 million to $3.4 billion, offset in part by a 37 basis point decrease in average yields on loans to 3.92% net of a 3 basis point decrease in the cost of funding. The reduced yields are primarily driven by a decrease in market interest rates on loans, payoffs on maturing higher yielding loans and growth of multi-family loans, which have high credit quality but yield below the current loan portfolio average yield.

The provision for loan losses increased by $4.5 million to $4.4 million for the three months ended March 31, 2014, compared to $(0.1) million for the same period in 2013. The increase in the provision for loan losses during first quarter 2014 is primarily related to first quarter loan growth and reduced estimated benefits from the FDIC loss sharing receivable.

Non-interest income increased $2.7 million during the three months ended March 31, 2014 to $7.6 million, compared to $4.9 million for the three months ended March 31, 2013. The increase in 2014 is attributable to gains realized from sales of investment securities ($2.8 million), management advisory fees earned in conjunction with an equity investment in a foreign entity ($0.5 million), mortgage banking income ($0.4 million), increased fees earned by executing interest rate swaps with commercial banking customers (up $0.4 million), increased income from bank owned life insurance (up $0.4 million), offset in part by decreased mortgage warehouse transactional fees (down $1.9 million).

Non-interest expense increased $4.7 million during the three months ended March 31, 2014 to $21.2 million, compared to $16.5 million during the three months ended March 31, 2013. Expenses increased in 2014 compared to 2013 principally for salaries and employee benefits as staffing levels grew to support the growing business (up $2.0 million), professional services for loan workout, litigation, and development of materials to respond to increased regulatory inquiries triggered by increasing levels of growth and complexity (up $1.6 million), assessment for FDIC insurance and other regulatory fees as the bank grew and other costs were incurred (up $0.8 million), technology, communication and bank operation to further support and build infrastructure (up $0.7 million) and occupancy as the business expansion into new markets and increased activity in existing markets required additional facilities (up $0.7 million). These increases were offset in part by a provision for loss contingency recorded during first quarter 2013 as a result of a fraud perpetrated on a loan to fund a residential mortgage warehouse line of credit (down $2.0 million).

Income tax expense decreased $0.4 million in the three months ended March 31, 2014 to $3.4 million compared to $3.9 million in the same period of 2013. The decrease in the income tax expense is primarily due to an out of period adjustment of $0.6 million recorded in first quarter 2014 that related to the period ended December 31, 2013.

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Net Interest Income

Net interest income (the difference between the interest earned on loans, investments and interest-earning deposits with banks, and interest paid on deposits, borrowed funds and subordinated debt) is the primary source of Customers Bancorp’s earnings. The following table summarizes the Bancorp’s net interest income and related spread and margin for the periods indicated.

Three Months Ended March 31,
2014 2013
Average
Balance
Interest
Income or
Expense
Average
Yield or
Cost
Average
Balance
Interest
Income or
Expense
Average
Yield or
Cost
(dollars in thousands)
Assets

Interest-earning deposits

$ 187,085 $ 116 0.25 % $ 174,637 $ 108 0.25 %

Investment securities, taxable (A)

516,902 3,040 2.35 % 143,028 829 2.32 %

Loans held for sale

566,535 5,083 3.64 % 1,123,420 10,884 3.93 %

Loans, taxable (B)

2,818,023 28,188 4.05 % 1,379,228 16,027 4.71 %

Loans, non-taxable (B)

24,027 167 2.83 % 11,491 72 2.53 %

Less: Allowance for loan losses

(24,524 ) (26,299 )

Total interest-earning assets

4,088,048 36,594 3.62 % 2,805,505 27,920 4.03 %

Non-interest-earning assets

282,192 156,969

Total assets

$ 4,370,240 $ 2,962,474

Liabilities

Interest checking

$ 57,067 115 0.81 % $ 35,892 39 0.43 %

Money market deposit accounts

1,397,299 2,155 0.63 % 999,525 1,704 0.69 %

Other savings

38,312 40 0.43 % 21,638 26 0.49 %

Certificates of deposit

1,252,871 3,105 1.01 % 1,192,330 3,367 1.15 %

Total interest bearing deposits

2,745,549 5,415 0.80 % 2,249,385 5,136 0.93 %

Borrowings

551,339 1,667 1.22 % 171,333 259 0.61 %

Total interest-bearing liabilities

3,296,888 7,082 0.87 % 2,420,718 5,395 0.90 %

Non-interest-bearing deposits

666,775 254,859

Total deposits & borrowings

3,963,663 0.72 % 2,675,577 0.82 %

Other non-interest-bearing liabilities

11,619 12,550

Total liabilities

3,975,282 2,688,127

Shareholders’ Equity

394,958 274,347

Total liabilities and shareholders’ equity

$ 4,370,240 $ 2,962,474

Net interest earnings

29,512 22,525

Tax-equivalent adjustment (C)

90 39

Net interest earnings

$ 29,602 $ 22,564

Interest spread

2.90 % 3.21 %

Net interest margin

2.92 % 3.25 %

Net interest margin tax equivalent (C)

2.93 % 3.26 %

(A) For presentation in this table, average balances and the corresponding average rates for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(B) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans, and deferred loan fees.
(C) Full tax-equivalent basis, using a 35% statutory tax rate to approximate interest income as a taxable asset.

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The following table presents the dollar amount of changes in interest income and interest expense for the major categories of interest-earning assets and interest-bearing liabilities. Information is provided for each category of interest-earning assets and interest-bearing liabilities with respect to (i) changes attributable to volume (i.e., changes in average balances multiplied by the prior-period average rate) and (ii) changes attributable to rate (i.e., changes in average rate multiplied by prior-period average balances). For purposes of this table, changes attributable to both rate and volume which cannot be segregated have been allocated proportionately to the change due to volume and the change due to rate.

Three Months Ended March 31,
2014 vs. 2013
Increase (decrease) due
to change in
Rate Volume Total
(in thousands)

Interest income:

Interest earning deposits

$ (1 ) $ 9 $ 8

Investment securities

48 2,163 2,211

Loans held for sale

(3,267 ) (2,534 ) (5,801 )

Loans, taxable

(9,085 ) 21,246 12,161

Loans, non-taxable

34 61 95

Total interest income

(12,271 ) 20,945 8,674

Interest expense:

Interest checking

135 (60 ) 75

Money market deposit accounts

(662 ) 1,122 460

Savings

(19 ) 25 6

Certificates of deposit

(1,668 ) 1,406 (262 )

Total interest bearing deposits

(2,214 ) 2,493 279

Borrowings

(2,835 ) 4,243 1,408

Total interest expense

(5,049 ) 6,736 1,687

Net interest income

$ (7,222 ) $ 14,209 $ 6,987

Net interest income was $29.5 million for the three months ended March 31, 2014, compared to $22.5 million for the three months ended March 31, 2013, an increase of $7.0 million or 31.0%. This net increase was attributable to an increase of $1.3 billion in the average balance of interest-earning assets, offset in part by an increase of $0.9 billion in the average balance of interest-bearing liabilities. The primary driver of the increase in net interest income was higher loan volume from the following:

$756.8 million increase in the average balance of multi-family loans due to growth of the multi-family lending business; and

$439.3 million increase in the average balance of commercial loans primarily due to growth of the commercial and industrial loan portfolio including owner occupied commercial real estate loans.

The key measure of our net interest income is net interest margin. Our net interest margin decreased to 2.92% for the three months ended March 31, 2014 from 3.25% for the same period in 2013. The decrease was driven by a decrease in the average yield on loans from 4.29% to 3.92%, primarily due to the maturity of higher yielding loans, and the growth of multi-family loan products with higher credit quality but yields below the portfolio average yield. The effect of this decrease was marginally offset by the decrease in the cost of deposits and borrowings from 0.90% to 0.87%.

In addition to an increase in interest income from investment securities of $2.2 million, interest income from multi-family loans, and commercial and industrial loans increased by $7.1 million and $3.3 million, respectively, partially offset by a decrease of $5.9 million of interest income from warehouse lending. Driving the rise in interest income was higher average loan volume for multi-family loans of $756.8 million, and commercial loan volume of $439.3 million. The higher loan volume was a result of our strategy to grow our multi-family and commercial real estate businesses. The purchase of approximately $321.0 million of investment securities in the third quarter of 2013 led to their higher average volume in the first quarter of 2014 compared to the same quarter in 2013. In the three months ended March 31, 2014 interest expense for borrowings increased by $1.4 million. The average balance of borrowings increased by $380.0 million which was primarily driven by the increase in average FHLB advances of $322.1 million in the first quarter of 2014 compared to the same quarter in 2013, and the addition of the five year senior unsecured notes (“Senior Notes”) in the amount of $63.3 million during the third quarter of 2013. The Senior Notes carry a stated interest rate of 6.375% which contributed to the overall increase in borrowings costs of 0.60% when comparing the cost of 1.22% for the quarter ended March 31, 2014 versus 0.61% for the period ended March 31, 2013.

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Provision for Loan Losses

We have established an allowance for loan losses through a provision for loan losses charged as an expense on the consolidated statements of income. The loan portfolio is reviewed quarterly to evaluate the outstanding loans and to measure both the performance of the portfolio and the adequacy of the allowance for loan losses. At March 31, 2014, approximately 1.52% of the loan portfolio was covered under loss sharing agreements with the FDIC. Charge-offs incurred above the original estimated value are taken as additional provisions, and a corresponding receivable due from the FDIC is recorded as a reduction to the provision for loan losses for the portion anticipated to be recovered under the loss sharing agreements. Conversely, if the estimated cash flows on the covered loans increase, all or a portion of the previously recorded provision for loan losses will be reversed, and the corresponding receivable due from the FDIC will be written down as an increase to the provision for loan losses.

The provision for loan losses increased by $4.5 million to $4.4 million for the three months ended March 31, 2014, compared to $(0.1) million for the same period in 2013. The increase in the 2014 provision compared to the same period in 2013 was principally a result of a provision of $2.9 million recorded mainly to reflect first quarter 2014 loan growth and $1.5 million for reduced estimated benefits to be derived from the FDIC loss sharing receivable.

For more information about our provision and allowance for loan losses and our loss experience, see “Credit Risk” and “Asset Quality” herein.

Non-Interest Income

The chart below shows our results in the various components of non-interest income for the three months ended March 31, 2014 and 2013.

Three Months Ended March 31,
2014 2013
(in thousands)

Gain on sale of investment securities, net

$ 2,832 $ 0

Mortgage warehouse transactional fees

1,759 3,668

Bank-owned life insurance

835 476

Mortgage banking income

409 0

Deposit fees

214 130

Other

1,541 624

Total non-interest income

$ 7,590 $ 4,898

Non-interest income was $7.6 million for the three months ended March 31, 2014, an increase of $2.7 million from non-interest income of $4.9 million for the three months ended March 31, 2013. The increase was primarily the result of $2.8 million of gains realized from sales of available-for-sale investment securities (executed to shorten the duration of the asset portfolio), $0.5 million of management advisory fees earned in conjunction with an equity investment in a foreign entity that was made during third quarter 2013 and mortgage banking income of $0.4 million as Customers launched its mortgage banking activities in the latter half of 2013. There were also increased fees earned by executing interest rate swaps with commercial banking customers of $0.4 million and increased bank owned life insurance income of $0.4 million due to additional policies purchased during 2013. Partially offsetting these items was a decrease in mortgage warehouse transactional fees of $1.9 million as lending to mortgage companies to finance their inventories prior to sale of the loans has significantly decreased since this same period last year.

Non-Interest Expense

The table below presents the components of non-interest expense for the three months ended March 31, 2014 and 2013.

Three Months Ended March 31,
2014 2013
(in thousands)

Salaries and employee benefits

$ 9,351 $ 7,397

Occupancy

2,637 1,910

Professional services

2,282 706

FDIC assessments, taxes and regulatory fees

2,131 1,347

Technology, communications and bank operations

1,560 841

Loan workout

441 674

Advertising and promotion

414 115

Other real estate owned

351 36

Loss contingency

0 2,000

Other

2,002 1,454

Total non-interest expense

$ 21,169 $ 16,480

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Non-interest expense was $21.2 million for the three months ended March 31, 2014, an increase of $4.7 million from non-interest expense of $16.5 million for the three months ended March 31, 2013.

Salaries and employee benefits, which represent the largest component of non-interest expense, increased $2.0 million (26.4%) to $9.4 million for the three months ended March 31, 2014 from $7.4 million for the three months ended March 31, 2013. The primary reason for this increase was an increase in the number of employees from 283 full-time equivalents at March 31, 2013 to 387 full-time equivalents at March 31, 2014. This was directly related to the need for additional employees to support our organic growth and expansion into new markets. More specifically, the increased headcount is needed to support the growing multi-family, commercial real estate and commercial and industrial loan portfolios.

Professional services expense increased by 223.2%, or $1.6 million, to $2.3 million for the three months ended March 31, 2014 from $0.7 million for the three months ended March 31, 2013. This increase was primarily attributable to higher legal and consulting expenses in 2014 related to loan workout, litigation and other general regulatory matters.

Occupancy expense increased by 38.1%, or $0.7 million, rising to $2.6 million for the three months ended March 31, 2014 from $1.9 million for the three months ended March 31, 2013. The increase was related to building the infrastructure to support growth and expansion into new markets.

FDIC assessments, taxes and regulatory fees increased by 58.2%, or $0.8 million to $2.1 million for the three months ended March 31, 2014 from $1.3 million for the three months ended March 31, 2013. The primary reasons for this increase were related to higher Pennsylvania bank shares tax expense that resulted from legislative changes to the tax calculation, increased deposit premiums and other regulatory and filing fees.

Technology, communication and bank operations increased by 85.5%, or $0.7 million, rising to $1.6 million for the three months ended March 31, 2014 from $0.8 million for the three months ended March 31, 2013. The primary reason for this increase was related to building the infrastructure to support growth through increased technology improvements and upgrades as well as the costs related to expanding technological platforms into new markets. This corresponds with our philosophy of “high touch, high tech”, whereby we provide an exceptional level of customer service supported by state-of-the-art technology.

In March 2013, a suspected fraud was discovered in the Bank’s loans held-for-sale portfolio. Total loans involved in this fraud initially appeared to be $5.2 million. The Bank determined that an aggregate of $1.0 million of the loans were not involved in the fraud, and these loans were subsequently sold during 2013. In addition, the Bank recovered $1.5 million in cash from the alleged perpetrator in 2013. During 2013, a loss contingency expense of $2.0 million was provided, resulting in a net amount of $0.7 million classified in other assets as of March 31, 2014.

Other expenses increased by 37.7%, or $0.5 million, to $2.0 million for the three months ended March 31, 2014, compared to $1.5 million for the three months ended March 31, 2013 reflecting increased general expenses to support a rapidly growing business.

Income Taxes

Income tax expense was $3.4 million and $3.9 million, respectively, for the three months ended March 31, 2014 and 2013. The decrease in the income tax expense was primarily due to an out of period adjustment of $0.6 million recorded in first quarter 2014 that related to 2013.

The effective tax rate for the three months ended March 31, 2014 and 2013 was approximately 30 percent and 35 percent, respectively. The decrease in the effective tax rate for first quarter 2014 was primarily due to the out of period adjustment noted above.

Financial Condition

General

Total assets were $5.0 billion at March 31, 2014. This represented an $861.1 million, or 20.7% increase from $4.2 billion at December 31, 2013. The major change in our financial position occurred as the result of the growth in loans receivable not covered by loss sharing agreements with the FDIC, which increased by 37.4% or $0.9 billion to $3.3 billion at March 31, 2013, from $2.4 billion at December 31, 2013.

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The main driver of the increase in assets was primarily from the expansion of multi-family loans, which increased by $495.3 million (46.7%) to $1.6 billion at March 31, 2014 from $1.1 billion at December 31, 2013. Adjustable rate 1-4 family residential mortgage loans increased $260.3 million (83.3%) to $572.8 million at March 31, 2014 from $312.5 million at December 31, 2013; this increase was due to the purchased loan portfolio on January 15, 2014. Additionally, commercial real estate and commercial and industrial loans increased by $134.6 million (12.6%) to $1.2 billion at March 31, 2014 from $1.1 billion at December 31, 2013.

Total liabilities were $4.6 billion at March 31, 2014. This represented a $0.8 billion, or 22.5%, increase from $3.8 billion at December 31, 2013. The increase in total liabilities was due to a higher level of deposits at March 31, 2014 compared to December 31, 2013. Total deposits grew by $0.6 billion (21.8%) to $3.6 billion at March 31, 2014 from $3.0 billion at December 31, 2013. Deposits are obtained primarily from within the Bank’s geographic service area and through wholesale and broker networks. These networks provide low-cost funding alternatives to retail deposits and diversity to the Bank’s sources of funds. The increase in bank deposits was primarily due to the seasonal inflow of student deposits and the growth in brokered money market deposit accounts.

The following table sets forth certain key condensed balance sheet data:

March 31,
2014
December 31,
2013
(in thousands)

Cash and cash equivalents

$ 290,467 $ 233,068

Investment securities, available for sale

458,302 497,573

Loans held for sale

697,532 747,593

Loans receivable not covered under FDIC Loss Sharing Agreements

3,294,908 2,398,353

Loans receivable covered under FDIC Loss Sharing Agreements

61,639 66,725

Total loans receivable, net of the allowance for loan losses

3,329,843 2,441,080

Total assets

5,014,231 4,153,173

Total deposits

3,606,332 2,959,922

Federal funds purchased

0 13,000

FHLB advances

905,000 706,500

Other borrowings

65,250 65,250

Total liabilities

4,613,293 3,766,550

Total shareholders’ equity

400,938 386,623

Total liabilities and shareholders’ equity

5,014,231 4,153,173

Cash and Cash Equivalents

Cash and due from banks consists mainly of vault cash and cash items in the process of collection. These balances totaled $73.5 million at March 31, 2014. This represents a $14.2 million increase from $59.3 million at December 31, 2013. These balances vary from day to day, primarily due to variations in customers’ deposits with the Bank.

Investment Securities

Our investment securities portfolio is an important source of interest income and liquidity. It consists of mortgage-backed securities (principally guaranteed by an agency of the United States government), domestic corporate debt and marketable equity securities. In addition to generating revenue, the investment portfolio is maintained to manage interest-rate risk, provide liquidity, provide collateral for other borrowings, and diversify the credit risk of earning assets. The portfolio is structured to maximize net interest income, given changes in the economic environment, liquidity position, and balance sheet mix.

At March 31, 2014, our investment securities were $458.3 million compared to $497.6 million in December 31, 2013. The decrease is primarily the result of our sale of securities to strategically reduce interest rate risk in the investment portfolio, shortening the duration of the investment securities term.

Unrealized gains and losses on available-for-sale securities are included in other comprehensive income and reported as a separate component of shareholders’ equity, net of the related tax effect.

Loans

Existing lending relationships are primarily with small businesses and individual consumers primarily in Bucks, Berks, Chester, Montgomery, Delaware, and Philadelphia Counties, Pennsylvania; Camden and Mercer Counties, New Jersey; and Westchester County and New York City, New York; and the New England area. The loan portfolio is primarily comprised of loans to support mortgage banking companies’ funding needs, multi-family/commercial real estate, construction, and commercial and industrial loans.

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Mortgage warehouse loans and certain residential loans expected to be sold are classified as loans held for sale. Loans held for sale totaled $0.7 billion at March 31, 2014 and December 31, 2013. Loans held for sale are not included in the loan receivable amounts. The mortgage warehouse product line provides financing to mortgage companies nationwide from the time of the home purchase or refinancing of a mortgage loan through the sale of the loan by the mortgage originator into the secondary market, either through a repurchase facility or the purchase of the underlying mortgages. As a mortgage warehouse lender, we provide a form of financing to mortgage bankers by purchasing for resale the underlying residential mortgages on a short-term basis under a master repurchase agreement. We are subject to the risks associated with such lending, including, but not limited to, the risks of fraud, bankruptcy and default of the mortgage banker or of the underlying residential borrower, any of which could result in credit losses. The mortgage warehouse lending employees monitor these mortgage originators by obtaining financial and other relevant information to reduce these risks during the lending period.

Loans receivable, net, increased by $0.9 billion to $3.3 billion at March 31, 2014 from $2.4 billion at December 31, 2013. The multi-family/commercial real estate loan balance is increasing due to the focus on this element of Customers’ organic growth strategy. Offsetting these increases in part was the loan runoff for purchased-credit-impaired and covered loans. The composition of loan receivable as of March 31, 2014 and December 31, 2013 was as follows:

March 31,
2014
December 31,
2013
(in thousands)

Construction

$ 12,775 $ 14,627

Commercial real estate

23,176 24,258

Commercial and industrial

6,131 5,814

Residential real estate

16,324 18,733

Manufactured housing

3,233 3,293

Total loans receivable covered under FDIC loss sharing agreements (1)

61,639 66,725

Construction

36,132 36,901

Commercial real estate

2,470,589 1,835,186

Commercial and industrial

240,099 239,509

Mortgage warehouse

655 866

Manufactured housing

136,952 139,471

Residential real estate

408,417 145,188

Consumer

1,822 2,144

Total loans receivable not covered under FDIC loss sharing agreements

3,294,666 2,399,265

Total loans receivable

3,356,305 2,465,990

Deferred (fees) costs, net

242 (912 )

Allowance for loan losses

(26,704 ) (23,998 )

Loans receivable, net

$ 3,329,843 $ 2,441,080

(1) Loans that were acquired in two FDIC assisted transactions and are covered under loss sharing arrangements with the FDIC are referred to as “covered loans” throughout this Management’s Discussion and Analysis.

Credit Risk

Customers Bancorp manages credit risk by maintaining diversification in its loan portfolio, by establishing and enforcing prudent underwriting standards, by collection efforts and by continuous and periodic loan classification reviews. Management also considers the effect of credit risk on financial performance by maintaining an adequate allowance for loan losses. Credit losses are charged when they are identified, and provisions are added, to the allowance for loan losses when and as appropriate, but at least quarterly. The allowance for loan losses is evaluated at least quarterly.

The provision for loan losses was $4.4 million and $(0.1) million for the three months ended March 31, 2014 and 2013, respectively. The allowance for loan losses maintained for loans receivable (excludes loans held for sale as estimable credit losses are embedded in the fair values at which the loans are reported) was $26.7 million, or 0.8% of total non-covered loans, at March 31, 2014, and $26.4 million, or 1.7% of total non-covered loans, at March 31, 2013. The coverage ratio declined largely due to the decrease in non-performing loans as a result of net-charge-offs ($6.6 million for the twelve months ended March 31, 2014), transfers to other real estate owned, sustained performance improvements that led to lower reserve factors for commercial, multi-family and residential mortgage loans, and the growth of the multi-family loan portfolio which draws only a 40 basis point reserve level due to its historical

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payment experience. Net charge-offs were $0.2 million for the three months ended March 31, 2014, a decrease of $0.3 million compared to the same period in 2013. The Bank had approximately $61.6 million in loans that were covered under loss share arrangements with the FDIC as of March 31, 2014 compared to $66.7 million as of December 31, 2013. The Bank considers the covered loans in estimating the allowance for loan losses and considers recovery of estimated credit losses from the FDIC in the FDIC indemnification asset.

The chart below depicts changes in Customers Bancorp’s allowance for loan losses for the periods indicated.

Analysis of the Allowance for Loan Losses

Three Months Ended
March 31,
2014 2013
(dollars in thousands)

Balance at the beginning of the period

$ 23,998 $ 25,837

Loan charge-offs

Construction

0 0

Commercial real estate

248 410

Commercial and industrial

0 20

Residential real estate

288 133

Consumer and other

0 0

Total Charge-offs

536 563

Loan recoveries

Construction

0 0

Commercial real estate

25 52

Commercial and industrial

90 11

Residential real estate

224 (3 )

Consumer and other

2 5

Total Recoveries

341 65

Total net charge-offs

195 498

Provision for loan losses

2,901 1,100

Balance at the end of the period

$ 26,704 $ 26,439

The allowance for loan losses is based on a periodic evaluation of the loan portfolio and is maintained at a level that management considers adequate to absorb potential losses. All commercial loans are assigned credit risk ratings, based upon an assessment of the borrower, the structure of the transaction and the available collateral and/or guarantees. All loans are monitored regularly by the responsible officer, and the risk ratings are adjusted when considered appropriate. The risk assessment allows management to identify problem loans timely. Management considers a variety of factors, and recognizes the inherent risk of loss that always exists in the lending process. Management uses a disciplined methodology to estimate the appropriate level of allowance for loan losses. See “Asset Quality” for further discussion of the allowance for loan losses.

Customers’ methodology includes an evaluation of loss potential from individual problem credits, as well as a general reserve for the portfolio considering anticipated specific and general economic factors that may positively or adversely affect collectability. This assessment includes a review of changes in the composition and volume of the loan portfolio, overall portfolio quality and past loss experience, review of specific problem loans, current economic conditions that may affect borrowers’ ability to repay, and other factors that may warrant consideration in estimating the reserve. In addition, the Bancorp’s internal auditors, loan review, and various regulatory agencies periodically review the adequacy of the allowance as an integral part of their work responsibilities or examination process. Customers Bancorp may be asked to recognize additions or reductions to the allowance for loan losses based on their judgments of information available at the time of their examination.

Nearly 90% of the Bank’s commercial real estate, commercial and residential construction, consumer residential and commercial and industrial loan types have real estate as collateral (collectively, “the real estate portfolio”). The Bank’s lien position on the real estate collateral will vary on a loan-by-loan basis and will change as a result of changes in the value of the collateral. Current appraisals providing current value estimates of the property are received when the Bank’s credit group determines that the facts and circumstances have significantly changed since the date of the last appraisal, including that real estate values have deteriorated. The

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credit committee and loan officers review loans that are fifteen or more days delinquent and all non-accrual loans on a periodic basis. In addition, loans where the loan officers have identified a “borrower of interest” are discussed to determine if additional analysis is necessary to apply the risk rating criteria properly. The risk ratings for the real estate loan portfolio are determined based upon the current information available, including but not limited to discussions with the borrower, updated financial information, economic conditions within the geographic area and other factors that may affect the cash flow of the loan. On a quarterly basis, if necessary, the collateral values or discounted cash flow models are used to determine the estimated fair value of the underlying collateral for the quantification of a specific reserve for impaired loans. Appraisals used within this evaluation process do not typically age more than two years before a new appraisal is obtained. For loans where real estate is not the primary source of collateral, updated financial information is obtained, including accounts receivable and inventory aging reports and relevant supplemental financial data to determine the fair value of the underlying collateral.

These evaluations, however, are inherently subjective as they require material estimates, including, among other estimates, the amounts and timing of expected future cash flows on impaired loans, estimated losses in the loan portfolio, and general amounts for historical loss experience, economic conditions, uncertainties in estimating losses and inherent risks in the various credit portfolios, all of which may be susceptible to significant change. Pursuant to ASC 450 Contingencies and ASC 310-40 Troubled Debt Restructurings by Creditors, impaired loans, consisting of non-accrual and restructured loans, are considered in the methodology for determining the allowance for credit losses. Impaired loans are generally evaluated based on the expected future cash flows or the fair value of the underlying collateral (less estimated costs to sell) if principal repayment is expected to come from the sale or operation of such collateral.

Asset Quality

Customers divides its loan portfolio into two categories to analyze and understand loan activity and performance: loans that were originated and loans that were acquired. Customers further divides originated loans into two categories: those originated prior to the current underwriting standards in 2009 and those originated subject to those standards post 2009, and purchased loans into two categories: those purchased credit impaired, and those not acquired credit impaired. Management believes that this additional information provides for a better understanding of the risk in the portfolio and the various types of reserves that are available to absorb loan losses that may arise in future periods. Credit losses from originated loans are absorbed by the allowance for loan loss reserves. Credit losses from acquired loans are absorbed by the allowance for loan losses and cash reserves, as described below. This schedule includes both loans held for sale and loans held for investment.

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Asset Quality at March 31, 2014

Loan Type

Total
Loans
PCI
Loans
(1)
Current 30-90
Days
Greater
than 90
Days
and
Accruing
Non-
accrual/
NPL (a)
OREO
(b)
NPA
(a)+(b)
NPL
to
Loan
Type
(%)
NPA
to
Loans +
OREO
(%)
(dollars in thousands)

New Century Orig. Loans

Legacy

$ 67,244 $ 0 $ 56,729 $ 1,569 $ 0 $ 8,946 $ 5,197 $ 14,143 13.30 19.52

TDRs

1,738 0 1,080 0 0 658 0 658 37.86 37.86

Total Originated Loans

68,982 0 57,809 1,569 0 9,604 5,197 14,801 13.92 19.95

Originated Loans

Warehouse –Repo

5,386 0 5,386 0 0 0 0 0 0.00 0.00

Manufactured

4,303 0 4,281 22 0 0 0 0 0.00 0.00

Commercial

958,709 0 956,609 1,607 0 493 0 493 0.05 0.05

Multi-family

1,553,426 0 1,553,426 0 0 0 0 0 0.00 0.00

Consumer/Mortgage

112,687 0 112,687 0 0 0 0 0 0.00 0.00

CRA

15,872 0 15,872 0 0 0 0 0 0.00 0.00

TDRs

320 0 320 0 0 0 0 0 0.00 0.00

Total Originated Loans

2,650,703 0 2,648,581 1,629 0 493 0 493 0.02 0.02

Acquired Loans

Berkshire

11,054 0 9,091 0 0 1,963 813 2,776 17.76 23.39

FDIC –Covered

39,386 0 32,826 1,103 0 5,457 9,329 14,786 13.86 30.35

FDIC – Non-covered

15 0 15 0 0 0 0 0 0.00 0.00

Manufactured Housing 2010

73,428 0 68,971 4,457 0 0 0 0 0.00 0.00

Manufactured Housing 2011

0 0 0 0 0 0 331 331 0.00 100.0

Manufactured Housing 2012

52,184 0 45,694 2,552 3,938 0 0 0 0.00 0.00

Flagstar (Commercial)

128,883 0 128,883 0 0 0 0 0 0.00 0.00

Flagstar (Residential)

254,447 0 254,447 0 0 0 0 0 0.00 0.00

TDRs

3,074 0 2,461 61 0 552 0 552 17.96 17.96

Total Acquired Loans

562,471 0 542,388 8,173 3,938 7,972 10,473 18,445 1.42 3.22

Acquired PCI Loans

Berkshire

47,797 47,797 43,322 239 4,236 0 0 0

FDIC –Covered

21,709 21,709 4,426 0 17,283 0 0 0

Manufactured Housing 2011

5,175 5,175 2,389 575 2,211 0 0 0

Total Acquired PCI Loans

74,681 74,681 50,137 814 23,730 0 0 0

Unamortized fees and expenses

(290 ) 0 (290 ) 0 0 0 0 0

Total Loans Held for Investment

3,356,547 74,681 3,298,625 12,185 27,668 18,069 15,670 33,739

Total Loans Held for Sale

697,532 0 697,532 0 0 0 0 0

Total Portfolio

$ 4,054,079 $ 74,681 $ 3,996,157 $ 12,185 $ 27,668 $ 18,069 $ 15,670 $ 33,739 0.45 0.83

(1) Purchased-credit-impaired (“PCI”) loans aggregated into a pool are accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, and the past due status of the pools, or that of the individual loans within the pools, is not meaningful. Because of the credit impaired nature of the loans, the loans are recorded at a discount reflecting estimated future cash flows and the Bank recognizes interest income on each pool of loans reflecting the estimated yield and passage of time. Such loans are considered to be performing. Purchased-credit-impaired loans that are not in pools accrete interest when the timing and amount of their expected cash flows are reasonably estimable, and are reported as performing loans.

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Asset Quality at March 31, 2014 (continued)

Loan Type

Total Loans NPL ALL Cash
Reserve
Total
Credit
Reserves
Reserves
to
Loans
(%)
Reserves
to NPLs
(%)
(dollars in thousands)

New Century Orig. Loans

Legacy

$ 67,244 $ 8,946 $ 2,095 $ 0 $ 2,095 3.12 23.42

TDRs

1,738 658 56 0 56 3.20 8.44

Total New Century Orig. Loans

68,982 9,604 2,151 0 2,151 3.12 22.39

Originated Loans

Warehouse – Repo

5,386 0 40 0 40 0.74 0.00

Manufactured

4,303 0 86 0 86 2.00 0.00

Commercial

958,709 493 7,111 0 7,111 0.74 1442.39

Multi-family

1,553,426 0 6,218 0 6,218 0.40 0.00

Consumer/Mortgage

112,687 0 399 0 399 0.35 0.00

CRA

15,872 0 119 0 119 0.75 0.00

TDRs

320 0 0 0 0 0.00 0.00

Total Originated Loans

2,650,703 493 13,973 0 13,973 0.53 2834.48

Acquired Loans

Berkshire

11,054 1,963 512 0 512 4.63 26.08

FDIC – Covered

39,386 5,457 857 0 857 2.18 15.70

FDIC – Non-covered

15 0 0 0 0 0.00 0.00

Manufactured Housing 2010

73,428 0 0 3,177 3,177 4.33 0.00

Manufactured Housing 2011

0 0 0 0 0 0.00 0.00

Manufactured Housing 2012

52,184 0 0 0 0 0.00 0.00

Flagstar (Commercial)

128,883 0 0 0 0 0.00 0.00

Flagstar (Residential)

254,447 0 0 0 0 0.00 0.00

TDRs

3,074 552 141 0 141 4.59 25.54

Total Acquired Loans

562,471 7,972 1,510 3,177 4,687 0.83 58.79

Acquired PCI Loans

Berkshire

47,797 0 4,368 0 4,368 9.14 0.00

FDIC – Covered

21,709 0 4,195 0 4,195 19.32 0.00

Manufactured Housing 2011

5,175 0 507 0 507 9.80 0.00

Total Acquired PCI Loans

74,681 0 9,070 0 9,070 12.14 0.00

Unamortized fees and expenses

(290 ) 0 0 0 0

Total Loans Held for Investment

3,356,547 18,069 26,704 3,177 29,881

Total Loans Held for Sale

697,532 0 0 0 0

Total Portfolio

$ 4,054,079 $ 18,069 $ 26,704 $ 3,177 $ 29,881 0.74 165.37

Originated Loans

Originated loans totaled $2.7 billion, or 67.1% of total loans at March 31, 2014 compared to $2.1 billion, or 64.2% at December 31, 2013. $69.0 million of these loans were originated prior to September 2009 (“Legacy Loans”) when the new management team adopted new underwriting standards that management believes better limits risks of loss. At March 31, 2014, the older Legacy Loans comprised $14.8 million of non-performing assets (“NPA,” which includes non-performing loans of $9.6 million and other real estate owned of $5.2 million), or 96.8% of total NPA for originated loans and 43.9% of total NPA. The high level of non-performing loans (“NPL”) in the Legacy Loan portfolio (13.9% NPL / Loans) was supported by $2.2 million of the allowance for loan losses, or about 3.12% of total Legacy Loans. Non-performing originated loans totaled $0.5 million as of March 31, 2014 and were supported by $14.0 million of allowance for loan losses (approximately 28 times the amount of NPA).

Originated commercial loans and multi-family loans totaled $2.5 billion and were supported with $13.3 million of the allowance for loan losses. Consumer and mortgage loans totaled $112.7 million and were supported by $0.4 million of the allowance for loan losses. The mortgage warehouse loans are classified as held for sale and reported at their fair value, so no allowance for loan losses is maintained.

Acquired Loans

At March 31, 2014, Customers Bank reported $0.6 billion of acquired loans which was 15.7% of total loans compared to $0.4 billion, or 12.6%, of total loans at December 31, 2013. When loans are acquired, they are recorded on the balance sheet at fair value. Acquired loans include purchased portfolios, FDIC failed-bank acquisitions, and unassisted acquisitions. Of the loans purchased from Tammac prior to 2012, $73.4 million were supported by a $3.2 million cash reserve that was created as part of the purchase transaction to

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absorb losses and is maintained in a demand deposit account at the Bank. All current losses and delinquent interest are absorbed by this reserve. For the manufactured housing loans purchased in 2012 in the amount of $52.2 million, Tammac has an obligation to pay the Bank the full payoff amount of the defaulted loan, including any principal, unpaid interest, or advances on the loans, once the borrower vacates the property.

Many of the acquired loans were purchased at a discount. The price paid considered management’s judgment as to the credit and interest rate risk inherent in the portfolio at the time of purchase. Every quarter, management reassesses the risk and adjusts the cash flow forecast to incorporate changes in the credit outlook. A decrease in forecast cash flows for a purchased loan will result in a provision for loan losses, and absent charge-offs, an increase in the allowance for loan losses. Total NPA in the acquired portfolio were $18.4 million, or 54.7% of total NPA. Of total NPA, 43.8% have FDIC loss share protection (80% FDIC coverage of losses). At March 31, 2014, the FDIC-covered loans had $5.1 million of allowance for loan losses. 8.2% of total NPA were from loans related to the Berkshire acquisition, while 1.0% of total NPA were related to loans acquired from Tammac with a cash deposit of $3.2 million to absorb certain losses and a guarantee to absorb certain other losses.

Acquired loans have a significantly higher percentage of non-performing assets than loans originated after September 2009. Management acquired these loans with the expectation that non-performing loan levels would be elevated, and therefore incorporated that expectation into the price paid. Management also created a Special Assets Group that has a major focus on workouts for these acquired non-performing assets.

Held-for-Sale Loans

The loans held-for-sale portfolio included $693.4 million of loans to mortgage banking businesses and $4.1 million of residential mortgage loans. Held-for-sale loans are carried on our balance sheet at fair value due to the election of the fair value option. As credit loss expectations are embedded in the fair value estimate, an allowance for loan losses is not needed.

Nonperforming loans and assets not covered under FDIC loss sharing agreements

The tables below set forth non-covered non-performing loans, non-performing assets and asset quality ratios:

March 31,
2014
December 31,
2013
(in thousands)

Loans 90+ days delinquent and still accruing

$ 3,938 $ 3,772

Non-accrual loans

$ 12,612 $ 13,513

Other real estate owned

6,341 5,312

Non-performing non-covered assets

$ 18,953 $ 18,825

March 31,
2014
December 31,
2013

Non-accrual non-covered loans to total non-covered loans receivable (excludes loans held for sale)

0.38 % 0.56 %

Non-performing, non-covered assets to total non-covered assets

0.58 % 0.78 %

Non-accrual loans and 90+ days delinquent to total non-covered assets

0.50 % 0.72 %

Allowance for loan losses to (1):

Total non-covered loans

0.54 % 0.62 %

Non-performing, non-covered loans

139.82 % 109.16 %

(1) Excludes the impact of purchased-credit-impaired loans and their related allowance for loan losses of $9.1 million at March 31, 2014 and $9.2 million at December 31, 2013.

The Bank manages its credit risk through the diversification of the loan portfolio and the application of policies and procedures designed to foster sound credit standards and monitoring practices. While various degrees of credit risk are associated with substantially all investing activities, the lending function carries the greatest degree of potential loss.

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The tables below set forth non-accrual loans and non-performing assets covered under FDIC loss sharing agreements at March 31, 2014 and December 31, 2013.

March 31,
2014
December 31,
2013
(in thousands)

Non-accrual covered loans

$ 5,457 $ 5,650

Covered other real estate owned

9,329 6,953

Non-performing, covered assets

$ 14,786 $ 12,603

Deposits

We offer a variety of deposit accounts, including checking, savings, money market deposit accounts (“MMDA”) and time deposits. Deposits are obtained primarily from our geographic service area. Total deposits grew to $3.6 billion at March 31, 2014, an increase of $646.4 million, or 21.8%, from $3.0 billion at December 31, 2013. Demand, non-interest bearing deposits were $634.6 million at March 31, 2014 compared to $478.1 million at December 31, 2013, an increase of $156.5 million, or 32.7%. The increase was primarily due to an increase of $144.4 million of student deposits. These deposits are seasonal, peaking in the fall, mid-winter, and lowest in the summer. Savings, including MMDA totaled $1.6 billion at March 31, 2014, and increase of $318.4 million or 24.5%, primarily attributed to the increase in brokered savings accounts. Time deposits were $1.3 billion at March 31, 2014, an increase of $170.1 million or 15.1%. We experienced growth in retail deposits due to exceptional sales behaviors, despite lower interest rates in 2014.

The components of deposits were as follows at the dates indicated:

March 31,
2014
December 31,
2013
(in thousands)

Demand

$ 693,986 $ 536,116

Savings, including MMDA

1,616,863 1,298,468

Time, $100,000 and over

780,099 797,322

Time, other

515,384 328,016

Total deposits

$ 3,606,332 $ 2,959,922

Other Borrowings

Other borrowings are funds used to meet Customers’ financing needs in excess of deposits and equity. As of March 31, 2014, other borrowings consisted of $905.0 million borrowings from the Federal Home Loan Bank with various maturities up to 4.5 years and interest rates ranging from 0.28% to 3.3%. Other borrowings also includes $63.3 million five-year senior unsecured notes bearing an interest rate of 6.375% issued in the third quarter of 2013, maturing in the third quarter of 2018.

Capital Adequacy and Shareholders’ Equity

Shareholders’ equity increased by $14.3 million to $400.9 million at March 31, 2014, from $386.6 million at December 31, 2013. Net income was $8.1 million for the three months ended March 31, 2014. In addition, the recognition of stock-based compensation of $1.0 million and unrealized gains on securities of $4.1 million increased equity. Lastly 70,013 shares of voting common stock were issued during the first quarter of 2014 to directors who were entitled to receive these as compensation for their service as a director of Customers Bancorp or the Bank, which resulted in a $0.7 million increase in shareholders’ equity.

We are subject to various regulatory capital requirements that are monitored by federal banking agencies. Failure to meet minimum capital requirements can lead to supervisory actions by regulators; any supervisory action could have a direct material effect on our financial statements. At March 31, 2014, we met all capital adequacy requirements to which we were subject and were well capitalized.

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The capital ratios for the Bank and Customers Bancorp at March 31, 2014 and December 31, 2013 were as follows:

Actual For Capital Adequacy
Purposes
To Be Well Capitalized
Under
Prompt Corrective Action
Provisions
(Dollars in thousands) Amount Ratio Amount Ratio Amount Ratio

As of March 31, 2014:

Total capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 424,941 11.62 % $ 292,570 8.0 % N/A N/A

Customers Bank

$ 448,604 12.36 % $ 290,307 8.0 % $ 362,884 10.0 %

Tier 1 capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 398,237 10.89 % $ 146,285 4.0 % N/A N/A

Customers Bank

$ 421,900 11.63 % $ 145,154 4.0 % $ 217,731 6.0 %

Tier 1 capital (to average assets)

Customers Bancorp, Inc.

$ 398,237 9.10 % $ 174,957 4.0 % N/A N/A

Customers Bank

$ 421,900 9.71 % $ 173,813 4.0 % $ 217,266 5.0 %

As of December 31, 2013:

Total capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 411,527 13.21 % $ 249,196 8.0 % N/A N/A

Customers Bank

$ 435,432 14.11 % $ 246,936 8.0 % $ 308,670 10.0 %

Tier 1 capital (to risk weighted assets)

Customers Bancorp, Inc.

$ 387,529 12.44 % $ 124,598 4.0 % N/A N/A

Customers Bank

$ 411,434 13.33 % $ 123,468 4.0 % $ 185,202 6.0 %

Tier 1 capital (to average assets)

Customers Bancorp, Inc.

$ 387,529 10.11 % $ 153,310 4.0 % N/A N/A

Customers Bank

$ 411,434 10.81 % $ 152,191 4.0 % $ 190,239 5.0 %

Liquidity and Capital Resources

Liquidity for a financial institution is a measure of that institution’s ability to meet depositors’ needs for funds, to satisfy or fund loan commitments, and for other operating purposes. Ensuring adequate liquidity is an objective of the asset/liability management process. Customers Bancorp coordinates its management of liquidity with its interest rate sensitivity and capital position, and strives to maintain a strong liquidity position.

The Bank’s investment portfolio provides periodic cash flows through regular maturities and amortization, and can be used as collateral to secure additional liquidity funding. Our principal sources of funds are proceeds from stock issuance, deposits, debt issuance, principal and interest payments on loans, and other funds from operations. Borrowing arrangements are maintained with the Federal Home Loan Bank and the Federal Reserve Bank of Philadelphia to meet short-term liquidity needs. As of March 31, 2014, our borrowing capacity with the Federal Home Loan Bank was $2.1 billion of which $835.0 million was utilized in short-term borrowings. As of March 31, 2014, our borrowing capacity with the Federal Reserve Bank of Philadelphia was $90.0 million.

Net cash flows provided by operating activities were $79.3 million for the three months ended March 31, 2014, compared to net cash flows provided by operating activities of $88.0 million for the three months ended March 31, 2013. For first quarter 2014, proceeds received from the sale of loans exceeded originations of loans held for sale by $50.6 million. For first quarter 2013, proceeds received from the sale of loans exceeded originations of loans held for sale by $78.1 million.

Investing activities used net cash flows of $853.8 million for the three months ended March 31, 2014, compared to $338.9 million for the three months ended March 31, 2013. Net cash used to originate loans totaled $608.7 million for first quarter 2014, compared to $142.0 million for first quarter 2013. Net cash used to purchase loans was $288.3 million in first quarter 2014, compared to $155.3 million for first quarter 2013.

Financing activities provided $831.9 million for the three months ended March 31, 2014, as increases in cash from deposits provided $646.4 million, and net proceeds of $185.5 million were received from short-term borrowed funds. Financing activities provided $246.0 million for the three months ended March 31, 2013 driven by a net increase in cash from deposits of $95.0 million, increased cash from short term borrowed funds of $101.0 million, and net proceeds of $50.0 million from long-term borrowed funds. These financing activities provided sufficient cash flows to support the Bancorp’s investing activities.

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Overall, based on our core deposit base and available sources of borrowed funds, management believes that the Bancorp has adequate resources to meet its short-term and long-term cash requirements within the foreseeable future.

Other Information

Regulatory Matters and Pending Legislation

In 2008, the U.S. financial system and broader economy faced the most severe financial crisis since the Great Depression. The crisis threatened the stability of the financial system and contributed to the failure of numerous financial institutions, including some large, complex financial institutions. In response to the crisis, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), which became law on July 21, 2010. The act includes numerous reforms to strengthen oversight of financial services firms and consolidate certain consumer protection responsibilities within the Bureau of Consumer Financial Protection, commonly known as the Consumer Financial Protection Bureau (CFPB). Although the Dodd-Frank Act exempts small institutions, such as community banks and credit unions, from several of its provisions, and authorizes federal regulators to provide small institutions with relief from certain regulations, it also contains provisions that will impose additional restrictions and compliance costs on these institutions. Determining which provisions will affect us is difficult, because the impact may depend on how agencies implement certain provisions through their rules, and many of the rules needed to implement the act have not been finalized.

On September 12, 2010, the Basel Committee on Banking Supervision announced an agreement to a strengthened set of capital requirements for internationally active banking organizations in the United States and around the world, known as Basel III. Basel III narrows the definition of what is included in regulatory capital, introduces requirements for minimum Tier 1 common capital, increases requirements for minimum Tier 1 capital and total risk-based capital, and changes risk-weighting of certain assets. On July 2, 2013, the Federal Reserve adopted a final rule regarding new capital requirements pursuant to Basel III. These rules, which are currently scheduled to become effective on January 1, 2015 for community banks, and fully phased in by January 1, 2019, will increase the required amount of regulatory capital to meet the regulatory capital standards and may, if capital levels are not sufficient, lead to limitations on the dividend payments and compensation. We continue to evaluate the impact the new capital requirements may have on our business and will manage our business accordingly.

Effect of Government Monetary Policies

Our earnings are and will be affected by domestic economic conditions and the monetary and fiscal policies of the United States government and its agencies. An important function of the Federal Reserve Board is to regulate the money supply and interest rates. Among the instruments used to implement those objectives are open market operations in United States government securities and changes in reserve requirements against member bank deposits. These instruments are used in varying combinations to influence overall growth and distribution of bank loans, investments, and deposits, and their use may also affect rates charged on loans or paid for deposits.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

At March 31, 2014, there have been no material changes in the information disclosed under “Quantitative and Qualitative Disclosures About Market Risk” included within Customers Bancorp’s 2013 Form 10-K.

Item 4. Controls and Procedures

As of the end of the period covered by this report, Customers Bancorp carried out an evaluation, under the supervision and with the participation of Customers Bancorp’s management, including Customers Bancorp’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of Customers Bancorp’s disclosure controls and procedures as defined and in the Exchange Act Rules 13a-15(e) and 15d-15(e). Based upon the evaluation, the Chief Executive Officer and Chief Financial Officer concluded that Customers Bancorp’s disclosure controls and procedures were effective at March 31, 2014.

During the quarter ended March 31, 2014, there have been no changes in the Bancorp’s internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, the Bancorp’s internal control over financial reporting.

Part II. OTHER INFORMATION

Item 1. Legal Proceedings

There have been no material changes to the legal proceedings disclosed within our 2013 Form 10-K.

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Item 1A. Risk Factors

You should carefully consider the factors discussed in “Risk Factors” included within the 2013 Form 10-K. The risks described therein are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results. See “Item 2 — Management’s Discussion and Analysis of Financial Condition and Results of Operations — Cautionary Note Regarding Forward-Looking Statements.”

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

On November 26, 2013, the Bancorp’s Board of Directors authorized a stock repurchase plan in which the Bancorp could acquire up to 5% of its current outstanding shares at prices not to exceed a 20% premium over the then current book value. The repurchase program has no expiration date but may be suspended, modified or discontinued at any time, and the Bancorp has no obligation to repurchase any amount of its common stock under the program.

During first quarter 2014, the Bancorp did not repurchase any of its shares. The maximum number of shares available to be purchased under the plan is 750,551 shares.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None

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Item 6. Exhibits

Exhibit

No.

Description

3.1 Amended and Restated Articles of Incorporation of Customers Bancorp, incorporated by reference to Exhibit 3.1 to the Customers Bancorp’s Form 8-K filed with the SEC on April 30, 2012
3.2 Amended and Restated Bylaws of Customers Bancorp, incorporated by reference to Exhibit 3.2 to the Customers Bancorp’s Form 8-K filed with the SEC on April 30, 2012
3.3 Articles of Amendment to the Amended and Restated Articles of Incorporation of Customers Bancorp, incorporated by reference to Exhibit 3.1 to the Customers Bancorp Form 8-K filed with the SEC on July 2, 2012
4.1 Indenture, dated as of July 30, 2013, by and between Customers Bancorp, Inc., as Issuer, and Wilmington Trust, National Association, as Trustee, incorporated by reference to Exhibit 4.1 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.2 First Supplemental Indenture, dated as of July 30, 2013, by and between Customers Bancorp, Inc., as Issuer, and Wilmington Trust, National Association, as Trustee, incorporated by reference to Exhibit 4.2 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.3 6.375% Global Note in aggregate principal amount of $55,000,000, incorporated by reference to Exhibit 4.3 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.4 Amendment to First Supplemental Indenture, dated August 27, 2013, by and between Customers Bancorp, Inc. and Wilmington Trust Company, National Association, as trustee, incorporated by reference to Exhibit 4.1 to the Customers Bancorp 8-K filed with the SEC on August 29, 2013.
4.5 6.375% Global Note in aggregate principal amount of $8,250,000, incorporated by reference to Exhibit 4.2 to the Customers Bancorp 8-K filed with the SEC on August 29, 2013
31.1. Certification of the Chief Executive Officer Pursuant to Exchange Act Rule 13a-14(a) or Rule15d-14(a)
31.2. Certification of the Chief Financial Officer Pursuant to Exchange Act Rule 13a-14(a) or Rule15d-14(a)
32.1. Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of Sarbanes-Oxley Act of 2002
32.2. Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of Sarbanes-Oxley Act of 2002
101 The Exhibits filed as part of this report are as follows:
101.INS XBRL Instance Document.
101.SCH XBRL Taxonomy Extension Schema Document.
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document.
101.LAB XBRL Taxonomy Extension Label Linkbase Document.
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document.
101.DEF XBRL Taxonomy Extension Definitions Linkbase Document.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Customers Bancorp, Inc.
May 8, 2014 By:

/s/ Jay S. Sidhu

Name: Jay S. Sidhu
Title:

Chairman and Chief Executive Officer

(Principal Executive Officer)

Customers Bancorp, Inc.
May 8, 2014 By:

/s/ Robert E. Wahlman

Name: Robert E. Wahlman
Title:

Chief Financial Officer

(Principal Financial Officer)

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Exhibit Index

3.1 Amended and Restated Articles of Incorporation of Customers Bancorp, incorporated by reference to Exhibit 3.1 to the Customers Bancorp’s Form 8-K filed with the SEC on April 30, 2012
3.2 Amended and Restated Bylaws of Customers Bancorp, incorporated by reference to Exhibit 3.2 to the Customers Bancorp’s Form 8-K filed with the SEC on April 30, 2012
3.3 Articles of Amendment to the Amended and Restated Articles of Incorporation of Customers Bancorp, incorporated by reference to Exhibit 3.1 to the Customers Bancorp Form 8-K filed with the SEC on July 2, 2012
4.1 Indenture, dated as of July 30, 2013, by and between Customers Bancorp, Inc., as Issuer, and Wilmington Trust, National Association, as Trustee, incorporated by reference to Exhibit 4.1 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.2 First Supplemental Indenture, dated as of July 30, 2013, by and between Customers Bancorp, Inc., as Issuer, and Wilmington Trust, National Association, as Trustee, incorporated by reference to Exhibit 4.2 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.3 6.375% Global Note in aggregate principal amount of $55,000,000, incorporated by reference to Exhibit 4.3 to the Customers Bancorp 8-K filed with the SEC on July 31, 2013
4.4 Amendment to First Supplemental Indenture, dated August 27, 2013, by and between Customers Bancorp, Inc. and Wilmington Trust Company, National Association, as trustee, incorporated by reference to Exhibit 4.1 to the Customers Bancorp 8-K filed with the SEC on August 29, 2013
4.5 6.375% Global Note in aggregate principal amount of $8,250,000, incorporated by reference to Exhibit 4.2 to the Customers Bancorp 8-K filed with the SEC on August 29, 2013
31.1. Certification of the Chief Executive Officer Pursuant to Exchange Act Rule 13a-14(a) or Rule15d-14(a)
31.2. Certification of the Chief Financial Officer Pursuant to Exchange Act Rule 13a-14(a) or Rule15d-14(a)
32.1. Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of Sarbanes-Oxley Act of 2002
32.2. Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of Sarbanes-Oxley Act of 2002
101 The Exhibits filed as part of this report are as follows:
101.INS XBRL Instance Document.
101.SCH XBRL Taxonomy Extension Schema Document.
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document.
101.LAB XBRL Taxonomy Extension Label Linkbase Document.
101.PRE XBRL Taxonomy Extension Presentation Linkbase Document.
101.DEF XBRL Taxonomy Extension Definitions Linkbase Document.

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