FISV 10-Q Quarterly Report Sept. 30, 2017

FISERV INC

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10-Q 1 fisv0930201710-q.htm 10-Q Document

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 10-Q



ý	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

For the quarterly period ended September 30, 2017



¨	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

For the transition period from to

Commission File Number 0-14948

FISERV, INC.

(Exact Name of Registrant as Specified in Its Charter)



WISCONSIN		39-1506125
(State or Other Jurisdiction of Incorporation or Organization)		(I. R. S. Employer Identification No.)



255 FISERV DRIVE, BROOKFIELD, WI		53045
(Address of Principal Executive Offices)		(Zip Code)

(262) 879-5000

(Registrant’s Telephone Number, Including Area Code)

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ý No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.



Large accelerated filer	ý		Accelerated filer	¨
Non-accelerated filer	¨	(Do not check if a smaller reporting company)	Smaller reporting company	¨
			Emerging growth company	¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No ý

As of October 26, 2017 , there were 208,399,394 shares of common stock, $.01 par value, of the registrant outstanding.

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INDEX



		Page
PART I – FINANCIAL INFORMATION

Item 1.	Financial Statements (Unaudited)
	Consolidated Statements of Income	1
	Consolidated Statements of Comprehensive Income	2
	Consolidated Balance Sheets	3
	Consolidated Statements of Cash Flows	4
	Notes to Consolidated Financial Statements	5
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	13
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	21
Item 4.	Controls and Procedures	21

PART II – OTHER INFORMATION

Item 1.	Legal Proceedings	22
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	22
Item 6.	Exhibits	22

	Exhibit Index
	Signatures

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PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

Fiserv, Inc.

Consolidated Statements of Income

(In millions, except per share data)

(Unaudited)



	Three Months Ended September 30,						Nine Months Ended September 30,
	2017			2016			2017			2016
Revenue:
Processing and services	$	1,199		$	1,160		$	3,563		$	3,441
Product	201			220			617			633
Total revenue	1,400			1,380			4,180			4,074
Expenses:
Cost of processing and services	572			551			1,715			1,651
Cost of product	174			186			531			547
Selling, general and administrative	284			274			837			806
Gain on sale of business	—			—			(10		)	—
Total expenses	1,030			1,011			3,073			3,004
Operating income	370			369			1,107			1,070
Interest expense	(45		)	(41		)	(131		)	(121		)
Interest and investment income (loss), net	—			—			2			(7		)
Income before income taxes and income from investment in unconsolidated affiliate	325			328			978			942
Income tax provision	(98		)	(114		)	(309		)	(373		)
Income from investment in unconsolidated affiliate	5			—			31			146
Net income	$	232		$	214		$	700		$	715

Net income per share – basic	$	1.10		$	0.98		$	3.30		$	3.23
Net income per share – diluted	$	1.08		$	0.96		$	3.23		$	3.18

Shares used in computing net income per share:
Basic	210.1			219.2			212.1			221.6
Diluted	214.5			222.7			216.7			225.2

See accompanying notes to consolidated financial statements.

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Fiserv, Inc.

Consolidated Statements of Comprehensive Income

(In millions)

(Unaudited)



	Three Months Ended September 30,					Nine Months Ended September 30,
	2017			2016		2017		2016
Net income	$	232		$	214	$	700	$	715
Other comprehensive income (loss):
Fair market value adjustment on cash flow hedges, net of income tax (benefit) provision of $(1) million and $1 million	(1		)	—		2		—
Reclassification adjustment for net realized losses on cash flow hedges included in interest expense, net of income tax provision of $1 million, $1 million, $3 million and $3 million	2			2		5		5
Foreign currency translation	3			3		14		—
Total other comprehensive income	4			5		21		5
Comprehensive income	$	236		$	219	$	721	$	720

See accompanying notes to consolidated financial statements.

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Fiserv, Inc.

Consolidated Balance Sheets

(In millions)

(Unaudited)



	September 30, 2017			December 31, 2016
Assets
Cash and cash equivalents	$	325		$	300
Trade accounts receivable, net	898			902
Prepaid expenses and other current assets	647			526
Total current assets	1,870			1,728
Property and equipment, net	385			405
Intangible assets, net	1,888			1,833
Goodwill	5,612			5,373
Other long-term assets	444			404
Total assets	$	10,199		$	9,743
Liabilities and Shareholders’ Equity
Accounts payable and accrued expenses	$	1,306		$	1,242
Current maturities of long-term debt	93			95
Deferred revenue	451			483
Total current liabilities	1,850			1,820
Long-term debt	5,018			4,467
Deferred income taxes	815			762
Other long-term liabilities	166			153
Total liabilities	7,849			7,202
Commitments and contingencies
Shareholders’ equity:
Preferred stock, no par value: 25.0 million shares authorized; none issued	—			—
Common stock, $0.01 par value: 900.0 million shares authorized; 395.7 million shares issued	4			4
Additional paid-in capital	1,021			1,020
Accumulated other comprehensive loss	(55		)	(76		)
Retained earnings	9,694			8,994
Treasury stock, at cost, 186.9 million and 180.2 million shares	(8,314		)	(7,401		)
Total shareholders’ equity	2,350			2,541
Total liabilities and shareholders’ equity	$	10,199		$	9,743

See accompanying notes to consolidated financial statements.

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Fiserv, Inc.

Consolidated Statements of Cash Flows

(In millions)

(Unaudited)



	Nine Months Ended September 30,
	2017			2016
Cash flows from operating activities:
Net income	$	700		$	715
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and other amortization	205			187
Amortization of acquisition-related intangible assets	117			119
Share-based compensation	48			54
Excess tax benefits from share-based awards	—			(46		)
Deferred income taxes	20			7
Income from investment in unconsolidated affiliate	(31		)	(146		)
Dividends from unconsolidated affiliate	44			140
Non-cash impairment charges	17			17
Gain on sale of business	(10		)	—
Other operating activities	(4		)	(2		)
Changes in assets and liabilities, net of effects from acquisitions:
Trade accounts receivable	23			(15		)
Prepaid expenses and other assets	(60		)	(40		)
Accounts payable and other liabilities	(11		)	111
Deferred revenue	(43		)	(59		)
Net cash provided by operating activities	1,015			1,042
Cash flows from investing activities:
Capital expenditures, including capitalization of software costs	(208		)	(223		)
Payments for acquisitions of businesses, net of cash acquired	(383		)	(265		)
Proceeds from sale of business	19			—
Purchases of investments	(10		)	(1		)
Other investing activities	7			3
Net cash used in investing activities	(575		)	(486		)
Cash flows from financing activities:
Debt proceeds	1,946			1,711
Debt repayments	(1,410		)	(1,380		)
Proceeds from issuance of treasury stock	65			65
Purchases of treasury stock, including employee shares withheld for tax obligations	(1,016		)	(970		)
Excess tax benefits from share-based awards	—			46
Net cash used in financing activities	(415		)	(528		)
Net change in cash and cash equivalents	25			28
Cash and cash equivalents, beginning balance	300			275
Cash and cash equivalents, ending balance	$	325		$	303

See accompanying notes to consolidated financial statements.

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Fiserv, Inc.

Notes to Consolidated Financial Statements

(Unaudited)

1. Basis of Presentation

The consolidated financial statements for the three-month and nine-month periods ended September 30, 2017 and 2016 are unaudited. In the opinion of management, all adjustments necessary for a fair presentation of the consolidated financial statements have been included. Such adjustments consisted of normal recurring items. Interim results are not necessarily indicative of results for a full year. The consolidated financial statements and accompanying notes are presented as permitted by Form 10-Q and do not contain certain information included in the annual consolidated financial statements and accompanying notes of Fiserv, Inc. (the “Company”). These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and accompanying notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016 .

Principles of Consolidation

The consolidated financial statements include the accounts of Fiserv, Inc. and all 100% owned subsidiaries. Investments in less than 50% owned affiliates in which the Company has significant influence but not control are accounted for using the equity method of accounting. All intercompany transactions and balances have been eliminated in consolidation.

2. Recent Accounting Pronouncements

Recently Adopted Accounting Pronouncements

In May 2017, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2017-09, Compensation - Stock Compensation (Topic 718): Scope of Modification Accounting (“ASU 2017-09”), which provides guidance on the types of changes to the terms or conditions of share-based payment awards to which an entity would be required to apply modification accounting. Under ASU 2017-09, an entity would not apply modification accounting if the fair value, vesting conditions, and classification of the award are the same immediately before and after the award is modified. ASU 2017-09 is effective for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted in any interim period. Entities must apply the standard prospectively. The Company early adopted ASU 2017-09 effective September 30, 2017 and will apply the guidance prospectively to awards modified on or after the adoption date. The adoption of this ASU did not have any impact on the Company’s consolidated financial statements and is not expected to have a material impact on its consolidated financial statements going forward.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment (“ASU 2017-04”), which eliminates Step 2 of the goodwill impairment test that had required a hypothetical purchase price allocation. Rather, entities should apply the same impairment assessment to all reporting units and recognize an impairment loss for the amount by which a reporting unit’s carrying amount exceeds its fair value, without exceeding the total amount of goodwill allocated to that reporting unit. Entities will continue to have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. ASU 2017-04 will be effective prospectively for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019, or those beginning after January 1, 2017 if early adopted. The Company early adopted ASU 2017-04 in the first quarter of 2017. The adoption of this ASU did not have any impact on t he Company’s consolidated financial statements and is not expected to have a material impact on its consolidated financial statements going forward.

In January 2017, the FASB issued ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business (“ASU 2017-01”), which clarifies the definition of a business with the objective of adding guidance and providing a more robust framework to assist reporting organizations with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. For public entities, ASU 2017-01 is effective prospectively for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted for transactions occurring before the issuance or effective date of the standard for which financial statements have not yet been issued. The Company early adopted ASU 2017-01 in the first quarter of 2017, and the adoption did not have a material impact on its consolidated financial statements.

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In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments (“ASU 2016-15”), which adds or clarifies guidance on the presentation and classification of eight specific types of cash receipts and cash payments in the statement of cash flows, with the intent of reducing diversity in practice. For public entities, ASU 2016-15 is effective for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted. Entities must apply the guidance retrospectively to all periods presented unless retrospective application is impracticable. The Company early adopted ASU 2016-15 in the first quarter of 2017, and the adoption did not have a material impact on its consolidated financial statements.

In March 2016, the FASB issued ASU No. 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting (“ASU 2016-09”), which simplifies several aspects of the accounting for share-based payment awards, including the accounting for income taxes and forfeitures, as well as classification in the statement of cash flows. The standard requires that all tax effects related to share-based payments be recorded as income tax expense or benefit in the income statement at settlement or expiration and, accordingly, excess tax benefits and tax deficiencies be presented as operating activities in the statement of cash flows. For public entities, ASU 2016-09 was effective for annual periods beginning after December 15, 2016, including interim periods within those annual periods. The recognition of all excess tax benefits and tax deficiencies in the income statement, as well as related changes to the computation of diluted earnings per share, is to be applied prospectively. The impact of this standard on the Company’s consolidated financial statements depends on the intrinsic value of share-based compensation awards at the time of exercise or vesting, may result in more variability in effective tax rates and net earnings, and may impact the dilution of common stock equivalents. The Company adopted ASU 2016-09 effective January 1, 2017. As a result of this adoption, the Company recorded excess tax benefits related to share-based compensation awards of $13 million and $44 million during the three and nine months ended September 30, 2017 , respectively, in the income tax provision, whereas such benefits were previously recognized in equity. These benefits were partially offset by an increase in the dilution of common stock equivalents for calculating diluted earnings per share. The Company elected to apply the change in presentation in the statement of cash flows prospectively, and as a result, excess tax benefits are classified as operating activities when realized through reductions to subsequent tax payments. The treatment of forfeitures did not change as the Company elected to continue its current practice of estimating expected forfeitures.

Recently Issued Accounting Pronouncements

In August 2017, the FASB issued ASU No. 2017-12, Targeted Improvements to Accounting for Hedging Activities (“ASU 2017-12”), which provides guidance designed to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements as well as to simplify the application of the hedge accounting guidance in current U.S. generally accepted accounting principles. For public entities, ASU 2017-12 is effective for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2018, with early adoption permitted in any interim period or fiscal year. For cash flow and net investment hedges existing at the date of adoption, the standard requires a cumulative-effect adjustment related to eliminating the separate measurement of ineffectiveness to accumulated other comprehensive income with a corresponding adjustment to the opening balance of retained earnings as of the beginning of the fiscal year of adoption. The amended presentation and disclosure guidance is required only prospectively. The Company is currently assessing the impact that the adoption of ASU 2017-12 will have on its consolidated financial statements.

In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory (“ASU 2016-16”), which eliminates the current prohibition on immediate recognition of the current and deferred income tax effects of intra-entity transfers of assets other than inventory, with the intent of reducing complexity and diversity in practice. Under ASU 2016-16, entities must recognize the income tax consequences when the transfer occurs rather than deferring recognition. For public entities, ASU 2016-16 is effective for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted as of the beginning of a fiscal year. Entities must apply the guidance on a modified retrospective basis through a cumulative-effect adjustment to retained earnings as of the beginning of the period of adoption. In consideration of its recent acquisition activity, the Company is currently assessing the impact that the adoption of ASU 2016-16 will have on its consolidated financial statements.

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326) (“ASU 2016-13”), which prescribes an impairment model for most financial assets based on expected losses rather than incurred losses. Under this model, an estimate of expected credit losses over the contractual life of the instrument is to be recorded as of the end of a reporting period as an allowance to offset the amortized cost basis, resulting in a net presentation of the amount expected to be collected on the financial asset. For public entities, ASU 2016-13 is effective for fiscal years, including interim periods within those fiscal years, beginning after December 15, 2019. Early adoption is permitted for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. For most instruments, entities must apply the standard using a

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cumulative-effect adjustment to beginning retained earnings as of the beginning of the fiscal year of adoption. The Company is currently assessing the impact that the adoption of ASU 2016-13 will have on its consolidated financial statements.

In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842) (“ASU 2016-02”), which requires lessees to recognize a lease liability and a right-of-use asset for each lease with a term longer than twelve months. The recognized liability is measured at the present value of lease payments not yet paid, and the corresponding asset represents the lessee’s right to use the underlying asset over the lease term and is based on the liability, subject to certain adjustments. For income statement purposes, the standard retains the dual model with leases classified as either operating or finance. Operating leases will result in straight-line expense while finance leases will result in a front-loaded expense pattern. For public entities, ASU 2016-02 is effective for annual and interim periods beginning after December 15, 2018, with early adoption permitted. The standard requires a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements. The Company is currently assessing the impact that the adoption of ASU 2016-02 will have on its consolidated financial statements.

In January 2016, the FASB issued ASU No. 2016-01, Recognition and Measurement of Financial Assets and Financial Liabilities (“ASU 2016-01”), which primarily affects the accounting for equity investments, financial liabilities under the fair value option, and the presentation and disclosure requirements of financial instruments. For public entities, ASU 2016-01 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2017, with early adoption permitted for certain provisions of the standard. Entities must apply the standard, with certain exceptions, using a cumulative-effect adjustment to beginning retained earnings as of the beginning of the fiscal year of adoption. The Company does not expect the adoption of ASU 2016-01 to have a material impact on its consolidated financial statements.

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (“ASU 2014-09”), to clarify the principles of recognizing revenue and to create common revenue recognition guidance between U.S. generally accepted accounting principles and International Financial Reporting Standards. ASU 2014-09 outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance. The core principle of the revenue model is that an entity recognizes revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. This model involves a five-step process for achieving that core principle, along with comprehensive disclosures about the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers. In August 2015, the FASB issued ASU 2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date , to defer the effective date of the new revenue standard for one year and permit early adoption as of the original effective date in ASU 2014-09. For public entities, the new revenue standard is effective for annual and interim periods beginning after December 15, 2017. The Company plans to adopt ASU 2014-09 on January 1, 2018.

The Company has reviewed the requirements of the new revenue standard and related ASUs and continues to monitor the activity of the FASB as it relates to specific interpretive guidance. The Company is continuing to review various customer contracts and is applying the five-step model of the new revenue standard to each of its identified key revenue streams and is comparing the results to its current accounting practices. While the Company continues to further assess all potential impacts of adopting this new revenue standard on its consolidated financial statements, related disclosures, accounting policies, and necessary control, process and systems changes, it expects the new revenue standard will not have a significant impact on the accounting for stand-ready account- and transaction-based processing fees, the Company’s most significant revenue stream. Areas that the Company expects will be impacted by the new revenue standard include the accounting for costs to obtain a contract, such as the capitalization of commissions for sales personnel, which are currently expensed as incurred; the timing of revenue recognition of certain termination fees over the modified contract term, which will generally result in an acceleration of revenue as compared to the Company’s current accounting practice of recognition upon client deconversion; the deferral of professional services revenue from certain transaction processing platform enhancements that are currently recognized as performed; and the expanded qualitative and quantitative disclosures required under the new standard.

Entities have the option of adopting this new guidance using either a full retrospective or a modified approach with the cumulative effect of applying the guidance recognized at the date of initial application. The Company anticipates adopting the new standard using the modified retrospective transition approach, which will result in a cumulative effect adjustment to retained earnings as of January 1, 2018. Under this method, the Company would not restate the prior consolidated financial statements presented. However, the Company will be required to provide additional disclosures in 2018 related to the amount by which each relevant 2018 financial statement line item is affected by adoption of the new standard, and an explanation of the reasons for significant changes.

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3. Fair Value Measurements

The Company applies fair value accounting for all assets and liabilities that are recognized or disclosed at fair value in its consolidated financial statements on a recurring basis. Fair value represents the amount that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, the Company considers the principal or most advantageous market and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability.

The fair values of cash equivalents, trade accounts receivable, settlement assets and obligations, accounts payable, and client deposits approximate their respective carrying values due to the short period of time to maturity. The estimated fair value of total debt was $5.2 billion at September 30, 2017 and $4.7 billion at December 31, 2016 , and was based on quoted prices in active markets for the Company’s senior notes (level 1 of the fair value hierarchy) and discounted cash flows based on the Company’s current incremental borrowing rate for its term loan (level 3 of the fair value hierarchy). The fair value of the Company’s revolving credit facility borrowings approximates carrying value as the underlying interest rate is variable based on LIBOR. The estimated fair value of the contingent consideration liability of $15 million at September 30, 2017 (see Note 4) was based on the present value of a probability-weighted assessment approach derived from the likelihood of achieving the various earn-out criteria (level 3 of the fair value hierarchy) and is reported in other long-term liabilities in the consolidated balance sheet. This estimated fair value has not changed since the acquisition date.

4. Acquisitions and Dispositions

Acquisitions

The Company completed four acquisitions during the first nine months of 2017. The results of operations for these acquired businesses, including revenue of $16 million during the first nine months of 2017, have been included in the accompanying consolidated statements of income from the dates of acquisition. Pro forma information for the Company’s acquisitions is not provided because they did not have a material effect on the Company’s consolidated results of operations.

On January 17, 2017, the Company completed its acquisition of Online Banking Solutions, Inc. (“OBS”), gaining additional cash management and digital business banking capabilities that complement and enrich the Company’s existing solutions. On July 31, 2017, the Company acquired the assets of PCLender, LLC (“PCLender”), a leader in next-generation internet-based mortgage software and mortgage lending technology solutions. The OBS and PCLender acquisitions are included in the Financial Institution Services (“Financial”) segment as their products are integrated across a number of the Company’s account processing solutions and will enable the Company’s bank and credit union clients to better serve their commercial and mortgage customers. On August 18, 2017, the Company acquired Dovetail Group Limited (“Dovetail”), a leading provider of bank payments and liquidity management solutions. On September 1, 2017, the Company completed its acquisition of Monitise plc (“Monitise”), a provider of digital solutions that enable innovative digital banking experiences for leading financial institutions worldwide. The Dovetail and Monitise acquisitions are included in the Payments and Industry Products (“Payments”) segment and are expected to further enable the Company to help financial institutions around the world transform their payments infrastructure and to expand its digital leadership, respectively.

The Company acquired these four businesses for an aggregate purchase price of $383 million , net of $33 million of acquired cash, along with earn-out provisions estimated at a fair value of $15 million . As of September 30, 2017, the preliminary purchase price allocations for these acquisitions resulted in technology and customer intangible assets totaling approximately $132 million , goodwill of approximately $237 million , and other identifiable net assets of approximately $29 million . The purchase price allocation for the OBS acquisition was finalized during the second quarter of 2017 and did not materially change from the preliminary allocation. The purchase price allocations for the remaining acquisitions were based on preliminary valuations and are subject to final adjustment. The goodwill from these transactions is primarily attributed to synergies and the anticipated value created by selling the products and services that these businesses provide into the Company’s existing client base. Approximately $70 million of the goodwill is expected to be deductible for tax purposes.

Disposition

On May 11, 2017, the Company sold its Australian item processing business, which was reported within the Financial segment, for approximately $17 million , consisting of $19 million in cash received at closing less an estimated closing adjustment of $2 million anticipated to be finalized in the fourth quarter of 2017. The Company recognized a gain on the sale of $10 million , with the related tax expense of $5 million recorded through the income tax provision, in the consolidated statements of income for the nine months ended September 30, 2017.

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5. Investment in Unconsolidated Affiliate

The Company owns a 49% interest in StoneRiver Group, L.P. (“StoneRiver”), which is accounted for as an equity method investment, and reports its share of StoneRiver’s net income as income from investment in unconsolidated affiliate. During the first quarter of 2017, StoneRiver recognized a gain on the sale of a business. The Company’s pre-tax share of the gain was $26 million with related tax expense of $9 million . During the first nine months of 2017, the Company received cash dividends of $44 million from StoneRiver, which were funded from recent sale transactions and recorded as reductions in the Company’s investment in StoneRiver. These dividends exceeded the Company’s investment carrying amount, resulting in the reduction of its investment balance to zero , with the excess cash dividend of $5 million recorded as income, with related tax expense of $2 million , for the three and nine months ended September 30, 2017.

During the first quarter of 2016, StoneRiver recognized a gain on the sale of a business interest in which the Company’s pre-tax share of this gain was $190 million . During the first quarter of 2016, the Company also received cash dividends of $140 million from StoneRiver, which were funded from the sale transaction and recorded as reductions in the Company’s investment in StoneRiver. In conjunction with this activity, the Company evaluated its equity method investment in StoneRiver for its ability to recover the remaining carrying amount of such investment. Utilizing a discounted cash flow analysis (level 3 of the fair value hierarchy) to arrive at a measure of the investment’s fair value, the Company recognized an impairment loss of $44 million . The Company’s pre-tax share of the gain, net of the impairment loss, was $146 million , with related tax expense of $54 million . The Company’s investment in StoneRiver was $14 million at December 31, 2016 and is reported within other long-term assets in the consolidated balance sheet.

The Company’s pre-tax share of net gains on sale transactions and income from excess cash dividends are reported within income from investment in unconsolidated affiliate, with the related tax expense reported within the income tax provision, in the consolidated statements of income. The dividends, in their entirety, represented returns on the Company’s investment and are reported in cash flows from operating activities.

6. Share-Based Compensation

The Company recognized $15 million and $48 million of share-based compensation expense during the three and nine months ended September 30, 2017 , respectively, and $15 million and $54 million of share-based compensation expense during the three and nine months ended September 30, 2016 , respectively. The Company’s annual grant of share-based awards generally occurs in the first quarter. During the nine months ended September 30, 2017 and 2016 , stock options to purchase 1.3 million and 1.6 million shares, respectively, were exercised.

A summary of stock option, restricted stock unit and performance share unit grant activity is as follows:



	Nine Months Ended September 30,
	2017			2016
	Shares Granted (In thousands)	Weighted-Average Grant Date Fair Value		Shares Granted (In thousands)	Weighted-Average Grant Date Fair Value
Stock options	708	$	37.45	933	$	31.43
Restricted stock units	302	115.31		346	97.15
Performance share units	55	113.82		150	100.68

7. Shares Used in Computing Net Income Per Share

The computation of shares used in calculating basic and diluted net income per common share is as follows:



	Three Months Ended September 30,		Nine Months Ended September 30,
(In millions)	2017	2016	2017	2016
Weighted-average common shares outstanding used for the calculation of net income per share – basic	210.1	219.2	212.1	221.6
Common stock equivalents	4.4	3.5	4.6	3.6
Weighted-average common shares outstanding used for the calculation of net income per share – diluted	214.5	222.7	216.7	225.2

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For the three months ended September 30, 2017 and 2016 , stock options for 0.7 million and 0.9 million shares, respectively, were excluded from the calculation of diluted weighted-average outstanding shares because their impact was anti-dilutive. For both the nine months ended September 30, 2017 and 2016 , stock options for 0.8 million shares were excluded from the calculation of diluted weighted-average outstanding shares because their impact was anti-dilutive.

8. Intangible Assets

Intangible assets consisted of the following:



(In millions)	Gross Carrying Amount		Accumulated Amortization		Net Book Value
September 30, 2017	Gross Carrying Amount		Accumulated Amortization		Net Book Value
Customer related intangible assets	$	2,253	$	1,136	$	1,117
Acquired software and technology	587		452		135
Trade names	117		62		55
Capitalized software development costs	714		272		442
Purchased software	248		109		139
Total	$	3,919	$	2,031	$	1,888



(In millions)	Gross Carrying Amount		Accumulated Amortization		Net Book Value
December 31, 2016	Gross Carrying Amount		Accumulated Amortization		Net Book Value
Customer related intangible assets	$	2,200	$	1,043	$	1,157
Acquired software and technology	507		432		75
Trade names	117		57		60
Capitalized software development costs	641		233		408
Purchased software	230		97		133
Total	$	3,695	$	1,862	$	1,833

The Company estimates that annual amortization expense with respect to acquired intangible assets recorded at September 30, 2017 , which include customer related intangible assets, acquired software and technology, and trade names, will be approximately $160 million in each of 2017 , 2018 , and 2019 , $140 million in 2020 , and $130 million in 2021 . Annual amortization expense in 2017 with respect to capitalized and purchased software is estimated to approximate $150 million .

9. Accounts Payable and Accrued Expenses

Accounts payable and accrued expenses consisted of the following:



(In millions)	September 30, 2017		December 31, 2016
Trade accounts payable	$	83	$	110
Client deposits	466		409
Settlement obligations	345		305
Accrued compensation and benefits	163		184
Other accrued expenses	249		234
Total	$	1,306	$	1,242

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10. Accumulated Other Comprehensive Loss

Changes in accumulated other comprehensive loss by component, net of income taxes, consisted of the following:



(In millions)	Cash Flow Hedges			Foreign Currency Translation			Other			Total
Balance at December 31, 2016	$	(24	)	$	(50	)	$	(2	)	$	(76	)
Other comprehensive income before reclassifications	2			14			—			16
Amounts reclassified from accumulated other comprehensive loss	5			—			—			5
Net current-period other comprehensive income	7			14			—			21
Balance at September 30, 2017	$	(17	)	$	(36	)	$	(2	)	$	(55	)



(In millions)	Cash Flow Hedges			Foreign Currency Translation			Other			Total
Balance at December 31, 2015	$	(31	)	$	(41	)	$	(2	)	$	(74	)
Amounts reclassified from accumulated other comprehensive loss	5			—			—			5
Net current-period other comprehensive income	5			—			—			5
Balance at September 30, 2016	$	(26	)	$	(41	)	$	(2	)	$	(69	)

Based on the amounts recorded in accumulated other comprehensive loss at September 30, 2017 , the Company estimates that it will recognize approximately $6 million in interest expense during the next twelve months related to settled interest rate hedge contracts.

The Company has entered into foreign currency forward exchange contracts, which have been designated as cash flow hedges, to hedge foreign currency exposure to the Indian Rupee. As of September 30, 2017 and December 31, 2016 , the notional amount of these derivatives was approximately $139 million and $86 million , respectively, and the fair value totaling approximately $5 million and $1 million , respectively, is reported in prepaid expenses and other current assets in the consolidated balance sheet.

11. Cash Flow Information

Supplemental cash flow information was as follows:



	Nine Months Ended September 30,
(In millions)	2017		2016
Interest paid	$	88	$	79
Income taxes paid	315		306
Treasury stock purchases settled after the balance sheet date	18		18

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12. Business Segment Information

The Company’s operations are comprised of the Payments segment and the Financial segment. The Payments segment primarily provides electronic bill payment and presentment services, internet and mobile banking software and services, person-to-person payment services, debit and credit card processing and services, and other electronic payments software and services. The businesses in this segment also provide card and print personalization services, investment account processing services for separately managed accounts, and fraud and risk management products and services. The Financial segment provides banks, thrifts, credit unions, and leasing and finance companies with account processing services, item processing and source capture services, loan origination and servicing products, cash management and consulting services, and other products and services that support numerous types of financial transactions. Corporate and Other primarily consists of unallocated corporate expenses including compensation costs, amortization of acquisition-related intangible assets, intercompany eliminations and other costs that are not considered when management evaluates segment performance.



(In millions)	Payments		Financial		Corporate and Other			Total
Three Months Ended September 30, 2017
Processing and services revenue	$	621	$	576	$	2		$	1,199
Product revenue	175		43		(17		)	201
Total revenue	$	796	$	619	$	(15	)	$	1,400
Operating income	$	253	$	204	$	(87	)	$	370
Three Months Ended September 30, 2016
Processing and services revenue	$	589	$	570	$	1		$	1,160
Product revenue	183		53		(16		)	220
Total revenue	$	772	$	623	$	(15	)	$	1,380
Operating income	$	241	$	209	$	(81	)	$	369
Nine Months Ended September 30, 2017
Processing and services revenue	$	1,818	$	1,738	$	7		$	3,563
Product revenue	551		124		(58		)	617
Total revenue	$	2,369	$	1,862	$	(51	)	$	4,180
Operating income	$	750	$	614	$	(257	)	$	1,107
Nine Months Ended September 30, 2016
Processing and services revenue	$	1,736	$	1,701	$	4		$	3,441
Product revenue	548		133		(48		)	633
Total revenue	$	2,284	$	1,834	$	(44	)	$	4,074
Operating income	$	703	$	606	$	(239	)	$	1,070

Goodwill in the Payments segment was $3.8 billion and $3.6 billion as of September 30, 2017 and December 31, 2016 , respectively. Goodwill in the Financial segment was $1.8 billion as of both September 30, 2017 and December 31, 2016 . As a result of acquisitions, goodwill increased by $167 million and $70 million in the Payments and Financial segments, respectively, during the first nine months of 2017.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Forward-Looking Statements

This quarterly report contains “forward-looking statements” intended to qualify for the safe harbor from liability established by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include those that express a plan, belief, expectation, estimation, anticipation, intent, contingency, future development or similar expression, and can generally be identified as forward-looking because they include words such as “believes,” “anticipates,” “expects,” “could,” “should” or words of similar meaning. Statements that describe our future plans, objectives or goals are also forward-looking statements. The forward-looking statements in this report involve significant risks and uncertainties, and a number of factors, both foreseen and unforeseen, could cause actual results to differ materially from our current expectations. The factors that may affect our results include, among others: pricing and other actions by competitors; the capacity of our technology to keep pace with a rapidly evolving marketplace; the impact of market and economic conditions on the financial services industry; the impact of a security breach or operational failure on our business; the effect of legislative and regulatory actions in the United States and internationally; our ability to comply with government regulations; our ability to successfully identify, complete and integrate acquisitions, and to realize the anticipated benefits associated with the same; the impact of our strategic initiatives; and other factors identified in our Annual Report on Form 10-K for the year ended December 31, 2016 and in other documents that we file with the Securities and Exchange Commission. You should consider these factors carefully in evaluating forward-looking statements and are cautioned not to place undue reliance on such statements, which speak only as of the date of this report. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this report.

Management’s discussion and analysis of financial condition and results of operations is provided as a supplement to our unaudited consolidated financial statements and accompanying notes to help provide an understanding of our financial condition, the changes in our financial condition and our results of operations. Our discussion is organized as follows:


•	Overview. This section contains background information on our company and the services and products that we provide, our enterprise priorities and the trends affecting our industry in order to provide context for management’s discussion and analysis of our financial condition and results of operations.


•	Results of operations. This section contains an analysis of our results of operations presented in the accompanying unaudited consolidated statements of income by comparing the results for the three and nine months ended September 30, 2017 to the comparable period in 2016 .


•	Liquidity and capital resources. This section provides an analysis of our cash flows and a discussion of our outstanding debt as of September 30, 2017 .

Overview

Company Background

We are a leading global provider of financial services technology. We provide account processing systems, electronic payments processing products and services, internet and mobile banking systems, and related services. We serve over 12,000 clients worldwide, including banks, thrifts, credit unions, investment management firms, leasing and finance companies, billers, retailers, merchants, mutual savings banks, and building societies. The majority of our revenue is generated from recurring account- and transaction-based fees under contracts that generally have terms of three to five years and high renewal rates. Most of the services we provide are necessary for our clients to operate their businesses and are, therefore, non-discretionary in nature.

Our operations are principally located in the United States and are comprised of the Payments and Industry Products (“Payments”) segment and the Financial Institution Services (“Financial”) segment. The Payments segment primarily provides electronic bill payment and presentment services, internet and mobile banking software and services, person-to-person payment services, debit and credit card processing and services, and other electronic payments software and services. Our businesses in this segment also provide card and print personalization services, investment account processing services for separately managed accounts, and fraud and risk management products and services. The Financial segment provides banks, thrifts, credit unions, and leasing and finance companies with account processing services, item processing and source capture services, loan origination and servicing products, cash management and consulting services, and other products and services that support numerous types of financial transactions. Corporate and Other primarily consists of unallocated corporate expenses including

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compensation costs, amortization of acquisition-related intangible assets, intercompany eliminations and other costs that are not considered when management evaluates segment performance.

During the first quarter of 2017, StoneRiver Group, L.P. (“StoneRiver”), a joint venture in which we own a 49% interest and account for under the equity method, recognized a gain on the sale of a business, and in the first quarter of 2016, recognized a net gain on the sale of a business interest. Our pre-tax share of the net gains on these transactions was $26 million in the first quarter of 2017 and $146 million in the first quarter of 2016, with related tax expense of $9 million and $54 million , respectively. In addition, we received cash dividends from StoneRiver of $44 million and $140 million during the nine months ended September 30, 2017 and 2016, respectively, which were funded from recent sale transactions.

We completed four acquisitions during the first nine months of 2017 for an aggregate purchase price of $383 million , net of $33 million of acquired cash, along with earn-out provisions estimated at a fair value of $15 million . In January 2017, we completed our acquisition of Online Banking Solutions, Inc. (“OBS”), gaining additional cash management and digital business banking capabilities that complement and enrich our existing solutions. In July 2017, we acquired the assets of PCLender, LLC (“PCLender”), a leader in next-generation internet-based mortgage software and mortgage lending technology solutions. The OBS and PCLender acquisitions are included in the Financial segment as their products are integrated across a number of our account processing solutions and will enable our bank and credit union clients to better serve their commercial and mortgage customers. In August 2017, we acquired Dovetail Group Limited (“Dovetail”), a leading provider of bank payments and liquidity management solutions. In September 2017, we completed our acquisition of Monitise plc (“Monitise”), a provider of digital solutions that enable innovative digital banking experiences for leading financial institutions worldwide. The Dovetail and Monitise acquisitions are included in the Payments segment and are expected to further enable us to help financial institutions around the world transform their payments infrastructure and to expand our digital leadership, respectively. In addition, in May 2017, we sold our Australian item processing business, which was reported within the Financial segment, for approximately $17 million .

Enterprise Priorities

We continue to implement a series of strategic initiatives to help accomplish our mission of providing integrated technology and services solutions that enable best-in-class results for our clients. These strategic initiatives include active portfolio management of our businesses, enhancing the overall value of our existing client relationships, improving operational effectiveness, being disciplined in our allocation of capital, and differentiating our products and services through innovation. Our key enterprise priorities for 2017 are: (i) to continue to build high-quality revenue while meeting our earnings goals; (ii) to enhance client relationships with an emphasis on digital and payments solutions; and (iii) to deliver innovation and integration which enables differentiated value for our clients.

Industry Trends

The market for products and services offered by financial institutions continues to evolve rapidly. The financial industry regularly introduces and implements new payment, deposit, lending, investment and risk management products, and the distinctions among the products and services traditionally offered by different types of financial institutions continue to narrow as they seek to serve the same customers. At the same time, regulatory conditions and increased focus on cybersecurity have continued to create a challenging operating environment for financial institutions. For example, legislation such as the Dodd-Frank Wall Street Reform and Consumer Protection Act has generated, and may continue to generate, new regulations impacting the financial industry. These conditions, along with mild economic improvement, have created heightened interest in solutions that help financial institutions win and retain customers, generate incremental revenue, comply with regulations and enhance operating efficiency. Examples of these solutions include our electronic payments solutions and channels such as internet, mobile and tablet banking, sometimes referred to as “digital channels.”

This increased focus on digital channels by both financial institutions and their customers, as well as the growing volume and types of payment transactions in the marketplace, have increased the data and transaction processing needs of financial institutions. We expect that financial institutions will continue to invest significant capital and human resources to process transactions, manage information, maintain regulatory compliance and offer innovative new services to their customers in this rapidly evolving and competitive environment. We anticipate that we will benefit over the long term from the trend of financial institutions moving from in-house technology to outsourced solutions as they seek to remain current on technology changes amidst an evolving marketplace. We believe that economies of scale in developing and maintaining the infrastructure, technology, products, services and networks necessary to be competitive in such an environment are essential to justify these investments, and we anticipate that demand for products that facilitate customer interaction with financial institutions, including electronic transactions through digital channels, will continue to increase, which we expect to create revenue opportunities for us. Based on these market conditions, we believe that our sizable and diverse client base, combined with our position as a leading provider of non-discretionary, recurring revenue-based products and services, gives us a solid foundation

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for growth. Furthermore, we believe that the integration of our products and services creates a compelling value proposition for our clients.

In addition to the trends described above, the financial institutions marketplace has experienced change in composition as well. During the past 25 years, the number of financial institutions in the United States has declined at a relatively steady rate of approximately 3% per year, primarily as a result of voluntary mergers and acquisitions. Rather than reducing the overall market, these consolidations have transferred accounts among financial institutions. An acquisition benefits us when a newly combined institution is processed on our system, or elects to move to one of our systems, and negatively impacts us when a competing system is selected. Financial institution acquisitions also impact our financial results due to early contract termination fees in our multi-year client contracts, which are primarily generated when an existing client with a multi-year contract is acquired by another financial institution. These fees can vary from period to period based on the number and size of clients that are acquired and how early in the contract term the contract is terminated. Our revenue is diversified, and our focus on long-term client relationships and recurring, transaction-oriented products and services has reduced the impact that consolidation in the financial services industry has had on us. We have clients that span the entire range of financial institutions in terms of asset size and business model, and our 50 largest financial institution clients represent less than 25% of our annual revenue. In addition, we believe that our products and services can assist financial institutions with the regulatory and market challenges that they currently face by providing, among other things, new sources of revenue and opportunities to reduce their costs.

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Results of Operations

The following table presents certain amounts included in our consolidated statements of income, the relative percentage that those amounts represent to revenue and the change in those amounts from year to year. This information should be read together with the unaudited consolidated financial statements and accompanying notes.



	Three Months Ended September 30,
	2017			2016			Percentage of Revenue (1)				Increase (Decrease)
(In millions)	2017			2016			2017		2016		$			%
Revenue:
Processing and services	$	1,199		$	1,160		85.6	%	84.1	%	$	39		3	%
Product	201			220			14.4	%	15.9	%	(19		)	(9	)%
Total revenue	1,400			1,380			100.0	%	100.0	%	20			1	%
Expenses:
Cost of processing and services	572			551			47.7	%	47.5	%	21			4	%
Cost of product	174			186			86.6	%	84.5	%	(12		)	(6	)%
Sub-total	746			737			53.3	%	53.4	%	9			1	%
Selling, general and administrative	284			274			20.3	%	19.9	%	10			4	%
Total expenses	1,030			1,011			73.5	%	73.2	%	19			2	%
Operating income	370			369			26.5	%	26.8	%	1			—
Interest expense	(45		)	(41		)	(3.2	)%	(3.0	)%	4			10	%
Income before income taxes and income from investment in unconsolidated affiliate	$	325		$	328		23.2	%	23.8	%	$	(3	)	(1	)%



	Nine Months Ended September 30,
	2017			2016			Percentage of Revenue (1)				Increase (Decrease)
(In millions)	2017			2016			2017		2016		$			%
Revenue:
Processing and services	$	3,563		$	3,441		85.2	%	84.5	%	$	122		4	%
Product	617			633			14.8	%	15.5	%	(16		)	(3	)%
Total revenue	4,180			4,074			100.0	%	100.0	%	106			3	%
Expenses:
Cost of processing and services	1,715			1,651			48.1	%	48.0	%	64			4	%
Cost of product	531			547			86.1	%	86.4	%	(16		)	(3	)%
Sub-total	2,246			2,198			53.7	%	54.0	%	48			2	%
Selling, general and administrative	837			806			20.0	%	19.8	%	31			4	%
Gain on sale of business	(10		)	—			(0.2	)%	—		10			—
Total expenses	3,073			3,004			73.5	%	73.7	%	69			2	%
Operating income	1,107			1,070			26.5	%	26.3	%	37			3	%
Interest expense	(131		)	(121		)	(3.1	)%	(3.0	)%	10			8	%
Interest and investment income (loss), net	2			(7		)	—		(0.2	)%	9			129	%
Income before income taxes and income from investment in unconsolidated affiliate	$	978		$	942		23.4	%	23.1	%	$	36		4	%

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(1)	Percentage of revenue is calculated as the relevant revenue, expense, income or loss amount divided by total revenue, except for cost of processing and services and cost of product amounts which are divided by the related component of revenue.

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	Three Months Ended September 30,
(In millions)	Payments				Financial				Corporate and Other			Total
Total revenue:
2017	$	796			$	619			$	(15	)	$	1,400
2016	772				623				(15		)	1,380
Revenue growth	$	24			$	(4	)		$	—		$	20
Revenue growth percentage	3		%		(1		)%					1		%
Operating income:
2017	$	253			$	204			$	(87	)	$	370
2016	241				209				(81		)	369
Operating income growth	$	12			$	(5	)		$	(6	)	$	1
Operating income growth percentage	5		%		(2		)%					—
Operating margin:
2017	31.7		%		33.1		%					26.5		%
2016	31.2		%		33.5		%					26.8		%
Operating margin growth (1)	50			bps	(40		)	bps				(30		)	bps



	Nine Months Ended September 30,
(In millions)	Payments				Financial				Corporate and Other			Total
Total revenue:
2017	$	2,369			$	1,862			$	(51	)	$	4,180
2016	2,284				1,834				(44		)	4,074
Revenue growth	$	85			$	28			$	(7	)	$	106
Revenue growth percentage	4		%		2		%					3		%
Operating income:
2017	$	750			$	614			$	(257	)	$	1,107
2016	703				606				(239		)	1,070
Operating income growth	$	47			$	8			$	(18	)	$	37
Operating income growth percentage	7		%		1		%					3		%
Operating margin:
2017	31.6		%		33.0		%					26.5		%
2016	30.8		%		33.1		%					26.3		%
Operating margin growth (1)	80			bps	(10		)	bps				20			bps

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(1)	Represents the basis point growth or decline in operating margin.

Total Revenue

Total revenue increased $20 million , or 1% , in the third quarter of 2017 compared to the third quarter of 2016 and increased $106 million , or 3% , in the first nine months of 2017 compared to the first nine months of 2016 .

Revenue in our Payments segment increased $24 million , or 3% , and $85 million , or 4% , during the third quarter and first nine months of 2017 , respectively, compared to the prior periods in 2016 . Revenue growth at our card services and electronic payments businesses contributed approximately 2% and 1%, respectively, to the Payments segment growth in both the third quarter and first nine months of 2017 largely due to increased transaction volumes. In addition, our investment services business contributed approximately 1% to the Payments segment growth in the first nine months of 2017 due to increased license revenue. Revenue from businesses acquired in 2017 of $8 million in the third quarter of 2017 was partially offset by revenue declines due to a higher level of EMV ^™ chip card manufacturing and personalization in our output solutions business in the third quarter of 2016.

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Revenue in our Financial segment decreased $4 million , or 1% , and increased $28 million , or 2% , during the third quarter and first nine months of 2017 , respectively, compared to the prior periods in 2016 . Our lending solutions business contributed approximately 2% to the Financial segment revenue growth in both the third quarter and first nine months of 2017 driven by increased volumes. In the third quarter of 2017, the impacts of the Australian item processing business disposition, lower contract termination fees and a reduction in software license revenue each reduced Financial segment revenue growth as compared to the prior year period by approximately 1%.

Total Expenses

Total expenses increased $19 million and $69 million in the third quarter and first nine months of 2017 , respectively, or 2% in each period, compared to the prior periods in 2016 . Total expenses as a percentage of total revenue increased 30 basis points in the third quarter of 2017 and decreased 20 basis points in the first nine months of 2017 to 73.5% in both the third quarter and first nine months of 2017 compared to the prior year periods. Total expenses were favorably impacted by 20 basis points in the first nine months of 2017 compared to the prior year period, due to the gain on the sale of our Australian item processing business.

Cost of processing and services as a percentage of processing and services revenue was generally consistent for the third quarter of 2017 at 47.7% compared to 47.5% in the third quarter of 2016 and for the first nine months of 2017 at 48.1% compared to 48.0% in the first nine months of 2016 .

Cost of product as a percentage of product revenue increased to 86.6% in the third quarter of 2017 compared to 84.5% in the third quarter of 2016 and decreased to 86.1% in the first nine months of 2017 compared to 86.4% in the first nine months of 2016 . The changes in cost of product as a percentage of product revenue in the third quarter and first nine months of 2017 as compared to the prior year periods were primarily due to fluctuations in higher-margin software license revenue activity in each period.

Selling, general and administrative expenses as a percentage of total revenue increased to 20.3% in the third quarter of 2017 compared to 19.9% in the third quarter of 2016 and was generally consistent for the first nine months of 2017 at 20.0% compared to 19.8% in the first nine months of 2016 . The increase in selling, general and administrative expenses as a percentage of total revenue in the third quarter and first nine months of 2017 was primarily attributable to incremental expenses from 2017 acquisitions.

Operating Income and Operating Margin

Total operating income for the third quarter of 2017 was generally consistent with the third quarter of 2016 and increased $37 million , or 3% , in the first nine months of 2017 as compared to the prior year period. Total operating margin decreased 30 basis points in the third quarter of 2017 and increased 20 basis points in the first nine months of 2017 to 26.5% in both the third quarter and first nine months of 2017 compared to the prior year periods.

Operating income in our Payments segment increased $12 million , or 5% , and $47 million , or 7% , in the third quarter and first nine months of 2017 , respectively, compared to the prior periods in 2016 . Operating margin increased 50 basis points to 31.7% in the third quarter of 2017 and 80 basis points to 31.6% in the first nine months of 2017 compared to the prior year periods. Payments segment operating margin was positively impacted by approximately 60 basis points and approximately 80 basis points in the third quarter and in the first nine months of 2017, respectively, from scalable revenue growth in our card services business. In addition, our electronic payments business contributed approximately 90 basis points and approximately 60 basis points to the Payments segment operating margin growth in the third quarter and in the first nine months of 2017, respectively, through improved operating leverage. Payments segment operating margin improvement was partially offset by approximately 50 basis points in the third quarter of 2017 and approximately 20 basis points in the first nine months of 2017 as a result of the Dovetail and Monitise acquisitions. For the first nine months of 2017, Payments segment operating margin was negatively impacted by approximately 60 basis points related to a $15 million charge associated with two projects that were ended.

Operating income in our Financial segment decreased $5 million , or 2% , and increased $8 million , or 1% , in the third quarter and first nine months of 2017 , respectively, compared to the prior periods in 2016 . Operating margin decreased 40 basis points to 33.1% in the third quarter of 2017 and 10 basis points to 33.0% in the first nine months of 2017 compared to the prior year periods. Financial segment operating margin was negatively impacted from our account processing businesses by approximately 110 basis points in the third quarter of 2017 and 90 basis points in the first nine months of 2017, largely due to a reduction in contract termination fees and higher-margin software license revenue. Partially offsetting these declines, Financial segment operating margin was positively impacted by approximately 60 basis points in the third quarter of 2017 and by approximately 70 basis points in the first nine months of 2017 from transaction growth in our lending solutions business.

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The operating loss in Corporate and Other increased by $6 million and $18 million in the third quarter and first nine months of 2017 , respectively, compared to the prior year periods primarily due to increased acquisition and related integration costs of $5 million and $10 million, respectively, as well as increased severance costs of $11 million in the first nine months of 2017 as compared to the prior year period. These increased costs were partially offset by a $10 million gain on the sale of our Australian item processing business in the first nine months of 2017.

Interest Expense

Interest expense increased $4 million , or 10% , and $10 million , or 8% , in the third quarter and first nine months of 2017 , respectively, compared to the prior periods in 2016 . Higher average variable interest rates contributed to increased interest expense of approximately $2 million in the third quarter of 2017 and approximately $5 million in the first nine months of 2017 compared to the prior periods in 2016 . Higher average outstanding debt contributed to increased interest expense of approximately $2 million in the third quarter of 2017 and approximately $4 million in the first nine months of 2017 compared to the prior periods in 2016 .

Interest and Investment Income (Loss), net

The net interest and investment loss in the first nine months of 2016 was attributable to a non-cash write-off of a $7 million cost-method investment.

Income Tax Provision

Income tax provision as a percentage of income before income from investment in unconsolidated affiliate was 30.1% and 34.8% in the third quarter of 2017 and 2016 , respectively, and was 31.5% and 39.6% in the first nine months of 2017 and 2016 , respectively. The rate in the third quarter and first nine months of 2017 included $13 million and $44 million , respectively, of excess tax benefits from share-based compensation awards recognized as a reduction in the income tax provision as a result of the adoption of ASU 2016-09. The rate in the first nine months of 2017 and 2016 included income tax expense associated with our share of net gains on sale transactions at StoneRiver of $9 million and $54 million , respectively, and discrete benefits of $11 million and $20 million, respectively, which include the favorable resolution of tax matters and other items.

Income from Investment in Unconsolidated Affiliate

Our share of StoneRiver’s net income was $31 million and $146 million in the first nine months of 2017 and 2016 , respectively, and was primarily attributed to the net gains on the disposition of a business and a business interest at StoneRiver.

Net Income Per Share – Diluted

Net income per share-diluted was $1.08 and $0.96 in the third quarter of 2017 and 2016 , respectively, and was $3.23 and $3.18 in the first nine months of 2017 and 2016 , respectively. Net income per share-diluted was favorably impacted by $0.09 and $0.39 per share in the first nine months of 2017 and 2016 , respectively, due to our share of net investment gains, primarily from StoneRiver capital transactions. Amortization of acquisition-related intangible assets reduced net income per share-diluted by $0.12 and $0.11 per share in the third quarter of 2017 and 2016 , respectively, and by $0.36 and $0.34 per share in the first nine months of 2017 and 2016 , respectively.

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Liquidity and Capital Resources

General

Our primary liquidity needs are: (i) to fund normal operating expenses; (ii) to meet the interest and principal requirements of our outstanding indebtedness; and (iii) to fund capital expenditures and operating lease payments. We believe these needs will be satisfied using cash flow generated by our operations, along with our cash and cash equivalents of $325 million and available borrowings under our revolving credit facility of $0.8 billion at September 30, 2017 . The following table summarizes our operating cash flow and capital expenditure amounts for the nine months ended September 30, 2017 and 2016 , respectively.



	Nine Months Ended September 30,						Increase (Decrease)
(In millions)	2017			2016			$			%
Net income	$	700		$	715		$	(15	)
Depreciation and amortization	322			306			16
Share-based compensation	48			54			(6		)
Excess tax benefits from share-based awards	—			(46		)	46
Deferred income taxes	20			7			13
Income from investment in unconsolidated affiliate	(31		)	(146		)	115
Dividends from unconsolidated affiliate	44			140			(96		)
Non-cash impairment charges	17			17			—
Gain on sale of business	(10		)	—			(10		)
Net changes in working capital and other	(95		)	(5		)	(90		)
Operating cash flow	$	1,015		$	1,042		$	(27	)	(3	)%
Capital expenditures	$	208		$	223		$	(15	)	(7	)%

Our net cash provided by operating activities, or operating cash flow, was $1.02 billion in the first nine months of 2017 , a decrease of 3% compared with $1.04 billion in the first nine months of 2016 . This decrease was primarily due to $96 million of lower cash dividends received from our StoneRiver joint venture and unfavorable working capital changes primarily related to timing of payables, partially offset by improved operating results.

Our current policy is to use our operating cash flow primarily to fund capital expenditures, share repurchases and acquisitions, and to repay debt rather than to pay dividends. Our capital expenditures were approximately 5% of our total revenue in both the first nine months of 2017 and 2016 .

During the first nine months of 2017 and 2016 , we received cash dividends of $44 million and $140 million , respectively, from our StoneRiver joint venture. These dividends, in their entirety, represented returns on our investment and are reported in cash flows from operating activities. During the first nine months of 2017, we completed four acquisitions for an aggregate purchase price of $383 million , net of $33 million of cash acquired. We funded the acquisitions by utilizing a combination of available cash and existing availability under our revolving credit facility.

We purchased $983 million of our common stock during the first nine months of 2017 . As of September 30, 2017 , we had approximately 12.2 million shares remaining under our current share repurchase authorizations. Shares repurchased are generally held for issuance in connection with our equity plans.

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Indebtedness



(In millions)	September 30, 2017		December 31, 2016
Revolving credit facility	$	1,190	$	647
Term loan	629		629
2.7% senior notes due 2020	846		845
4.625% senior notes due 2020	448		448
4.75% senior notes due 2021	398		398
3.5% senior notes due 2022	696		695
3.85% senior notes due 2025	894		893
Other borrowings	10		7
Total debt (including current maturities)	$	5,111	$	4,562

At September 30, 2017 , our debt consisted primarily of $3.3 billion of senior notes, $1.2 billion of revolving credit facility borrowings and $629 million of term loan borrowings. Interest on our senior notes is paid semi-annually. During the first nine months of 2017 , we were in compliance with all financial debt covenants.

Variable Rate Debt

We maintain a $2.0 billion revolving credit agreement and a term loan with a syndicate of banks. Both the outstanding borrowings under the revolving credit facility and the term loan bear interest at a variable rate based on LIBOR or on a base rate, plus a specified margin based on our long-term debt rating in effect from time to time. The variable interest rate was 2.30% on the revolving credit facility borrowings and 2.49% on the term loan borrowings at September 30, 2017 . There are no significant commitment fees and no compensating balance requirements on the revolving credit facility, which expires in April 2020. A scheduled principal payment on the term loan of $90 million is due on December 31, 2017, with the outstanding principal balance of $540 million due at maturity in October 2018. The revolving credit facility and the term loan contain various, substantially similar restrictions and covenants that require us, among other things, to: (i) limit our consolidated indebtedness as of the end of each fiscal quarter to no more than three and one-half times consolidated net earnings before interest, taxes, depreciation and amortization and certain other adjustments during the period of four fiscal quarters then ended, and (ii) maintain consolidated net earnings before interest, taxes, depreciation and amortization and certain other adjustments of at least three times consolidated interest expense as of the end of each fiscal quarter for the period of four fiscal quarters then ended.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The quantitative and qualitative disclosures about market risk required by this item are incorporated by reference to Item 7A of our Annual Report on Form 10-K for the year ended December 31, 2016 and have not materially changed since December 31, 2016 .

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of disclosure controls and procedures

As required by Rule 13a-15(b) under the Securities Exchange Act of 1934 (the “Exchange Act”), our management, with the participation of our chief executive officer and chief financial officer, evaluated the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act). Based on this evaluation, our chief executive officer and chief financial officer concluded that our disclosure controls and procedures were effective as of September 30, 2017 .

Changes in internal control over financial reporting

There was no change in our internal control over financial reporting that occurred during the quarter ended September 30, 2017 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

In the normal course of business, we or our subsidiaries are named as defendants in lawsuits in which claims are asserted against us. In the opinion of management, the liabilities, if any, which may ultimately result from such lawsuits are not expected to have a material adverse effect on our consolidated financial statements.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The table below sets forth information with respect to purchases made by or on behalf of the company or any “affiliated purchaser” (as defined in Rule 10b-18(a)(3) under the Exchange Act) of shares of our common stock during the quarter ended September 30, 2017 :



Period	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)	Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (1)
July 1-31, 2017	447,000	$	124.53	447,000	14,151,000
August 1-31, 2017	590,000	123.19		590,000	13,561,000
September 1-30, 2017	1,358,000	125.08		1,358,000	12,203,000
Total	2,395,000			2,395,000

_________________________


(1)	On November 16, 2016, our board of directors authorized the purchase of up to 15.0 million shares of our common stock. This authorization does not expire.

ITEM 6. EXHIBITS

The exhibits listed in the accompanying exhibit index are filed as part of this Quarterly Report on Form 10-Q.

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Exhibit Index



Exhibit Number		Exhibit Description

31.1		Certification of the Chief Executive Officer, dated November 1, 2017

31.2		Certification of the Chief Financial Officer, dated November 1, 2017

32		Certification of the Chief Executive Officer and Chief Financial Officer, dated November 1, 2017

101.INS*		XBRL Instance Document

101.SCH*		XBRL Taxonomy Extension Schema Document

101.CAL*		XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*		XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*		XBRL Taxonomy Extension Label Linkbase Document

101.PRE*		XBRL Taxonomy Extension Presentation Linkbase Document

_______________________

Filed with this quarterly report on Form 10-Q are the following documents formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Statements of Income for the three and nine months ended September 30, 2017 and 2016 , (ii) the Consolidated Statements of Comprehensive Income for the three and nine months ended September 30, 2017 and 2016 , (iii) the Consolidated Balance Sheets at September 30, 2017 and December 31, 2016 , (iv) the Consolidated Statements of Cash Flows for the nine months ended September 30, 2017 and 2016 , and (v) Notes to Consolidated Financial Statements.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.




		FISERV, INC.

Date:	November 1, 2017	By:	/s/ Robert W. Hau
			Robert W. Hau
			Chief Financial Officer and Treasurer



Date:	November 1, 2017	By:	/s/ Kenneth F. Best
			Kenneth F. Best
			Chief Accounting Officer

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Part I. Financial Informationprint Item 1. Financial Statementsprint Item 2. Management S Discussion and Analysis Of Financial Condition and Results Of Operationsprint Item 3. Quantitative and Qualitative Disclosures About Market Riskprint Item 4. Controls and Proceduresprint Part II. Other Informationprint Item 1. Legal Proceedingsprint Item 2. Unregistered Sales Of Equity Securities and Use Of Proceedsprint Item 6. Exhibitsprint

Exhibits

31.1 Certification of the Chief Executive Officer, dated November 1, 2017 31.2 Certification of the Chief Financial Officer, dated November 1, 2017 32 Certification of the Chief Executive Officer and Chief Financial Officer, dated November 1, 2017

Customer name	Ticker
Alleghany Corporation	Y
Aon Plc	AON
Diebold Nixdorf, Incorporated	DBD
Fifth Third Bancorp	FITB
First Horizon Corporation	FHN
The Goldman Sachs Group, Inc.	GS
The Hartford Financial Services Group, Inc.	HIG
Loews Corporation	L
Markel Corporation	MKL
Marsh & McLennan Companies, Inc.	MMC
MGIC Investment Corporation	MTG
Morgan Stanley	MS
Anthem, Inc.	ANTM

Supplier name	Ticker
International Business Machines Corporation	IBM
Dell Technologies Inc.	DELL
HP Inc.	HPQ
NetApp, Inc.	NTAP
Nutanix, Inc.	NTNX

FISV 10-Q Quarter ended Sept. 30, 2017

Exhibits