HRB 10-Q Quarterly Report July 31, 2010 | Alphaminr

HRB 10-Q Quarter ended July 31, 2010

H&R BLOCK INC
10-Qs and 10-Ks
10-Q
Quarter ended Dec. 31, 2024
10-Q
Quarter ended Sept. 30, 2024
10-K
Fiscal year ended June 30, 2024
10-Q
Quarter ended March 31, 2024
10-Q
Quarter ended Dec. 31, 2023
10-Q
Quarter ended Sept. 30, 2023
10-K
Fiscal year ended June 30, 2023
10-Q
Quarter ended March 31, 2023
10-Q
Quarter ended Dec. 31, 2022
10-Q
Quarter ended Sept. 30, 2022
10-K
Fiscal year ended June 30, 2022
10-Q
Quarter ended March 31, 2022
10-Q
Quarter ended Dec. 31, 2021
10-Q
Quarter ended Sept. 30, 2021
10-K
Fiscal year ended April 30, 2021
10-Q
Quarter ended Jan. 31, 2021
10-Q
Quarter ended Oct. 31, 2020
10-Q
Quarter ended July 31, 2020
10-K
Fiscal year ended April 30, 2020
10-Q
Quarter ended Jan. 31, 2020
10-Q
Quarter ended Oct. 31, 2019
10-Q
Quarter ended July 31, 2019
10-K
Fiscal year ended April 30, 2019
10-Q
Quarter ended Jan. 31, 2019
10-Q
Quarter ended Oct. 31, 2018
10-Q
Quarter ended July 31, 2018
10-K
Fiscal year ended April 30, 2018
10-Q
Quarter ended Jan. 31, 2018
10-Q
Quarter ended Oct. 31, 2017
10-Q
Quarter ended July 31, 2017
10-K
Fiscal year ended April 30, 2017
10-Q
Quarter ended Jan. 31, 2017
10-Q
Quarter ended Oct. 31, 2016
10-Q
Quarter ended July 31, 2016
10-K
Fiscal year ended April 30, 2016
10-Q
Quarter ended Jan. 31, 2016
10-Q
Quarter ended Oct. 31, 2015
10-Q
Quarter ended July 31, 2015
10-K
Fiscal year ended April 30, 2015
10-Q
Quarter ended Jan. 31, 2015
10-Q
Quarter ended Oct. 31, 2014
10-Q
Quarter ended July 31, 2014
10-K
Fiscal year ended April 30, 2014
10-Q
Quarter ended Jan. 31, 2014
10-Q
Quarter ended Oct. 31, 2013
10-Q
Quarter ended July 31, 2013
10-K
Fiscal year ended April 30, 2013
10-Q
Quarter ended Jan. 31, 2013
10-Q
Quarter ended Oct. 31, 2012
10-Q
Quarter ended July 31, 2012
10-K
Fiscal year ended April 30, 2012
10-Q
Quarter ended Jan. 31, 2012
10-Q
Quarter ended Oct. 31, 2011
10-Q
Quarter ended July 31, 2011
10-K
Fiscal year ended April 30, 2011
10-Q
Quarter ended Jan. 31, 2011
10-Q
Quarter ended Oct. 31, 2010
10-Q
Quarter ended July 31, 2010
10-K
Fiscal year ended April 30, 2010
10-Q
Quarter ended Jan. 31, 2010
PROXIES
DEF 14A
Filed on Sept. 25, 2024
DEF 14A
Filed on Sept. 21, 2023
DEF 14A
Filed on Sept. 22, 2022
DEF 14A
Filed on July 29, 2021
DEF 14A
Filed on July 31, 2020
DEF 14A
Filed on July 31, 2019
DEF 14A
Filed on Aug. 1, 2018
DEF 14A
Filed on Aug. 2, 2017
DEF 14A
Filed on July 26, 2016
DEF 14A
Filed on July 28, 2015
DEF 14A
Filed on July 28, 2014
DEF 14A
Filed on July 29, 2013
DEF 14A
Filed on July 31, 2012
DEF 14A
Filed on Aug. 2, 2011
DEF 14A
Filed on Aug. 13, 2010
10-Q 1 c60134e10vq.htm FORM 10-Q e10vq
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
[ X ]
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended July 31, 2010
OR
[  ]
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from          to
Commission file number 1-6089
(H & R BLOCK LOGO)
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI
(State or other jurisdiction of
incorporation or organization)
44-0607856
(I.R.S. Employer
Identification No.)
One H&R Block Way
Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant’s telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes Ö No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes Ö No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer Ö
Accelerated filer Non-accelerated filer Smaller reporting company
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No Ö
The number of shares outstanding of the registrant’s Common Stock, without par value, at the close of business on August 31, 2010 was 308,513,594 shares.


(H & R BLOCK LOGO)
Form 10-Q for the Period Ended July 31, 2010
Table of Contents
Page
PART I
Financial Information
1
2
3
4
20
24
24
PART II
Other Information
24
27
28
28
29
EX-10.1
EX-10.2
EX-10.3
EX-10.4
EX-31.1
EX-31.2
EX-32.1
EX-32.2


Table of Contents

(H & R BLOCK LOGO)
CONDENSED CONSOLIDATED BALANCE SHEETS (amounts in 000s, except share and per share amounts)
July 31, 2010 April 30, 2010
(Unaudited)
ASSETS
Cash and cash equivalents
$ 1,098,610 $ 1,804,045
Cash and cash equivalents – restricted
37,009 34,350
Receivables, less allowance for doubtful accounts of $112,374 and $112,475
376,929 517,986
Prepaid expenses and other current assets
325,932 292,655
Total current assets
1,838,480 2,649,036
Mortgage loans held for investment, less allowance for loan losses of $88,396 and $93,535
563,090 595,405
Property and equipment, at cost, less accumulated depreciation and amortization of $673,137 and $657,008
326,641 345,470
Intangible assets, net
373,556 367,432
Goodwill
875,797 840,447
Other assets
446,600 436,528
Total assets
$ 4,424,164 $ 5,234,318
LIABILITIES AND STOCKHOLDERS’ EQUITY
Liabilities:
Customer banking deposits
$ 731,413 $ 852,555
Accounts payable, accrued expenses and other current liabilities
762,281 756,577
Accrued salaries, wages and payroll taxes
76,918 199,496
Accrued income taxes
315,090 459,175
Current portion of long-term debt
3,577 3,688
Federal Home Loan Bank borrowings
50,000 50,000
Total current liabilities
1,939,279 2,321,491
Long-term debt
1,040,649 1,035,144
Federal Home Loan Bank borrowings
25,000 25,000
Other noncurrent liabilities
394,089 412,053
Total liabilities
3,399,017 3,793,688
Commitments and contingencies
Stockholders’ equity:
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 415,890,599 and 431,390,599
4,159 4,314
Additional paid-in capital
811,012 832,604
Accumulated other comprehensive income (loss)
(2,648 ) 1,678
Retained earnings
2,255,262 2,658,586
Less treasury shares, at cost
(2,042,638 ) (2,056,552 )
Total stockholders’ equity
1,025,147 1,440,630
Total liabilities and stockholders’ equity
$ 4,424,164 $ 5,234,318
See Notes to Condensed Consolidated Financial Statements


1


Table of Contents

(H & R BLOCK LOGO)
CONDENSED CONSOLIDATED STATEMENTS OF
OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(Unaudited, amounts in 000s,
except per share amounts)
Three Months Ended July 31, 2010 2009
Revenues:
Service revenues
$ 247,419 $ 247,985
Interest income
10,302 12,287
Product and other revenues
16,753 15,233
274,474 275,505
Operating expenses:
Cost of revenues
368,016 386,450
Selling, general and administrative expenses
117,029 103,217
485,045 489,667
Operating loss
(210,571 ) (214,162 )
Other income, net
3,254 3,289
Loss from continuing operations before tax benefit
(207,317 ) (210,873 )
Income tax benefit
(79,679 ) (80,256 )
Net loss from continuing operations
(127,638 ) (130,617 )
Net loss from discontinued operations
(3,043 ) (3,017 )
Net loss
$ (130,681 ) $ (133,634 )
Basic and diluted loss per share:
Net loss from continuing operations
$ (0.40 ) $ (0.39 )
Net loss from discontinued operations
(0.01 ) (0.01 )
Net loss
$ (0.41 ) $ (0.40 )
Basic and diluted shares
319,690 334,533
Dividends paid per share
$ 0.15 $ 0.15
Comprehensive income (loss):
Net loss
$ (130,681 ) $ (133,634 )
Change in unrealized gain on available-for-sale securities, net
(306 ) (747 )
Change in foreign currency translation adjustments
(4,020 ) 9,537
Comprehensive loss
$ (135,007 ) $ (124,844 )
See Notes to Condensed Consolidated Financial Statements


2


Table of Contents

(H & R BLOCK LOGO)
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, amounts in 000s)
Three Months Ended July 31, 2010 2009
Net cash used in operating activities
$ (348,251 ) $ (454,577 )
Cash flows from investing activities:
Principal repayments on mortgage loans held for investment, net
17,618 19,264
Purchases of property and equipment, net
(8,634 ) (8,760 )
Payments made for business acquisitions, net
(33,226 ) (1,485 )
Other, net
18,239 6,341
Net cash provided by (used in) investing activities
(6,003 ) 15,360
Cash flows from financing activities:
Customer banking deposits, net
(121,401 ) (143,199 )
Dividends paid
(48,692 ) (50,287 )
Repurchase of common stock, including shares surrendered
(164,369 ) (3,483 )
Proceeds from exercise of stock options
1,500 6,651
Other, net
(15,987 ) (25,888 )
Net cash used in financing activities
(348,949 ) (216,206 )
Effects of exchange rates on cash
(2,232 ) 7,063
Net decrease in cash and cash equivalents
(705,435 ) (648,360 )
Cash and cash equivalents at beginning of the period
1,804,045 1,654,663
Cash and cash equivalents at end of the period
$ 1,098,610 $ 1,006,303
Supplementary cash flow data:
Income taxes paid
$ 64,651 $ 155,804
Interest paid on borrowings
27,265 26,168
Interest paid on deposits
1,915 1,318
Transfers of loans to foreclosed assets
6,527 3,797
See Notes to Condensed Consolidated Financial Statements


3


Table of Contents

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
1. Summary of Significant Accounting Policies
Basis of Presentation
The condensed consolidated balance sheet as of July 31, 2010, the condensed consolidated statements of operations and comprehensive income (loss) for the three months ended July 31, 2010 and 2009, and the condensed consolidated statements of cash flows for the three months ended July 31, 2010 and 2009 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows at July 31, 2010 and for all periods presented have been made.
“H&R Block,” “the Company,” “we,” “our” and “us” are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain reclassifications have been made to prior year amounts to conform to the current year presentation. These changes had no effect on our results of operations or stockholders’ equity as previously reported.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2010 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2010 or for the year then ended, are derived from our April 30, 2010 Annual Report to Shareholders on Form 10-K.
Management Estimates
The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the determination of our allowance for loan losses, potential losses from loan repurchase and indemnity obligations associated with our discontinued mortgage business, contingent losses associated with pending litigation, fair value of reporting units, reserves for uncertain tax positions and related matters. We revise our estimates when facts and circumstances dictate. However, future events and their effects cannot be determined with absolute certainty. As such, actual results could differ materially from those estimates.
Seasonality of Business
Our operating revenues are seasonal in nature with peak revenues occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
Concentrations of Risk
Our mortgage loans held for investment include concentrations of loans to borrowers in certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 51% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California and New York.
2. Earnings (Loss) Per Share and Stockholders’ Equity
Basic and diluted earnings (loss) per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a


4


Table of Contents

loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 14.7 million shares and 19.4 million shares for the three months ended July 31, 2010 and 2009, respectively, as the effect would be antidilutive due to the net loss from continuing operations during each period.
The computations of basic and diluted loss per share from continuing operations are as follows:
(in 000s, except per share amounts)
Three Months Ended July 31, 2010 2009
Net loss from continuing operations attributable to shareholders
$ (127,638 ) $ (130,617 )
Amounts allocated to participating securities (nonvested shares)
(20 ) (367 )
Net loss from continuing operations attributable to common shareholders
$ (127,658 ) $ (130,984 )
Basic weighted average common shares
319,690 334,533
Potential dilutive shares
- -
Dilutive weighted average common shares
319,690 334,533
Earnings (loss) per share from continuing operations:
Basic
$ (0.40 ) $ (0.39 )
Diluted
(0.40 ) (0.39 )
The weighted average shares outstanding for the three months ended July 31, 2010 decreased to 319.7 million from 334.5 million for the three months ended July 31, 2009. During the three months ended July 31, 2010, we purchased and immediately retired 15.5 million shares of our common stock at a cost of $235.7 million. Cash payments of $161.0 million were made during the quarter for the share purchases with settlement of the remaining $74.7 million occurring in August. We may continue to repurchase and retire common stock or retire shares held in treasury in the future. The cost of shares retired during the period was allocated to the components of stockholders’ equity as follows:
(in 000s)
Common stock
$ 155
Additional paid-in capital
9,300
Retained earnings
226,220
$ 235,675
During the three months ended July 31, 2010 and 2009, we issued 0.9 million and 1.4 million shares of common stock, respectively, due to the exercise of stock options, employee stock purchases and vesting of nonvested shares.
During the three months ended July 31, 2010, we acquired 0.2 million shares of our common stock at an aggregate cost of $3.4 million, and during the three months ended July 31, 2009, we acquired 0.2 million shares at an aggregate cost of $3.5 million. Shares acquired during these periods represented shares swapped or surrendered to us in connection with the vesting of nonvested shares and the exercise of stock options.
At July 31, 2010 and April 30, 2010, we had accrued but unpaid dividends totaling $46.5 million and $48.7 million, respectively. These amounts are included in accounts payable, accrued expenses and other current liabilities on the condensed consolidated balance sheets.
During the three months ended July 31, 2010, we granted 1.0 million stock options and 4,521 nonvested shares and units in accordance with our stock-based compensation plans. The weighted average fair value of options granted was $2.51 for management options. Stock-based compensation expense of our continuing operations totaled $3.4 million and $7.3 million for the three months ended July 31, 2010 and 2009, respectively. At July 31, 2010, unrecognized compensation cost for options totaled $11.3 million, and for nonvested shares and units totaled $5.1 million.


5


Table of Contents

3. Mortgage Loans Held for Investment and Related Assets
The composition of our mortgage loan portfolio as of July 31, 2010 and April 30, 2010 is as follows:
(dollars in 000s)
July 31, 2010 April 30, 2010
Amount % of Total Amount % of Total
Adjustable-rate loans
$ 382,986 59 % $ 411,122 60 %
Fixed-rate loans
263,745 41 % 272,562 40 %
646,731 100 % 683,684 100 %
Unamortized deferred fees and costs
4,755 5,256
Less: Allowance for loan losses
(88,396 ) (93,535 )
$ 563,090 $ 595,405
Activity in the allowance for loan losses for the three months ended July 31, 2010 and 2009 is as follows:
(in 000s)
Three Months Ended July 31, 2010 2009
Balance, beginning of the period
$ 93,535 $ 84,073
Provision
8,000 13,600
Recoveries
33 28
Charge-offs
(13,172 ) (6,010 )
Balance, end of the period
$ 88,396 $ 91,691
Our loan loss reserve as a percent of mortgage loans was 13.7% at July 31, 2010 and April 30, 2010.
In cases where we modify a loan and in so doing grant a concession to a borrower experiencing financial difficulty, the modification is considered a troubled debt restructuring (TDR). TDR loans totaled $133.3 million and $145.0 million at July 31, 2010 and April 30, 2010, respectively. The principal balance of non-performing assets as of July 31, 2010 and April 30, 2010 is as follows:
(in 000s)
July 31, 2010 April 30, 2010
Impaired loans:
30 – 59 days
$ 1,251 $ 330
60 – 89 days
11,205 11,851
90+ days, non-accrual
148,056 153,703
TDR loans, accrual
115,805 113,471
TDR loans, non-accrual
17,469 31,506
293,786 310,861
Real estate owned (1)
26,309 29,252
Total non-performing assets
$ 320,095 $ 340,113
(1) Includes loans accounted for as in-substance foreclosures of $11.6 million and $12.5 million at July 31, 2010 and April 30, 2010, respectively.
Activity related to our real estate owned is as follows:
(in 000s)
Three Months Ended July 31, 2010 2009
Balance, beginning of the period
$ 29,252 $ 44,533
Additions
6,527 3,797
Sales
(8,827 ) (4,348 )
Writedowns
(643 ) (1,241 )
Balance, end of the period
$ 26,309 $ 42,741


6


Table of Contents

4. Goodwill and Intangible Assets
Changes in the carrying amount of goodwill for the three months ended July 31, 2010 consist of the following:
(in 000s)
Tax Services Business Services Total
Balance at April 30, 2010:
Goodwill
$ 453,884 $ 403,751 $ 857,635
Accumulated impairment losses
(2,188 ) (15,000 ) (17,188 )
451,696 388,751 840,447
Changes:
Acquisitions
4,925 30,903 35,828
Other
(478 ) - (478 )
Impairments
- - -
Balance at July 31, 2010:
Goodwill
458,331 434,654 892,985
Accumulated impairment losses
(2,188 ) (15,000 ) (17,188 )
$ 456,143 $ 419,654 $ 875,797
We test goodwill for impairment annually at the beginning of our fourth quarter, or more frequently if events occur which could, more likely than not, reduce the fair value of a reporting unit’s net assets below its carrying value.
Effective July 20, 2010, our Business Services segment acquired certain assets and liabilities of a Boston-based accounting firm for an aggregate purchase price of $40.5 million, subject to adjustments. We made cash payments of $29.8 million at closing. Amounts recorded for intangible assets and goodwill as of July 31, 2010 are preliminary.
Intangible assets consist of the following:
(in 000s)
July 31, 2010 April 30, 2010
Gross
Gross
Carrying
Accumulated
Carrying
Accumulated
Amount Amortization Net Amount Amortization Net
Tax Services:
Customer relationships
$ 68,474 $ (34,987 ) $ 33,487 $ 67,705 $ (33,096 ) $ 34,609
Noncompete agreements
23,200 (21,479 ) 1,721 23,062 (21,278 ) 1,784
Reacquired franchise rights
223,773 (7,172 ) 216,601 223,773 (6,096 ) 217,677
Franchise agreements
19,201 (2,133 ) 17,068 19,201 (1,813 ) 17,388
Purchased technology
14,500 (6,823 ) 7,677 14,500 (6,266 ) 8,234
Trade name
1,325 (450 ) 875 1,325 (400 ) 925
Business Services:
Customer relationships
153,439 (122,310 ) 31,129 145,149 (120,037 ) 25,112
Noncompete agreements
36,909 (22,680 ) 14,229 33,052 (22,118 ) 10,934
Trade name – amortizing
2,600 (2,600 ) - 2,600 (2,600 ) -
Trade name – non-amortizing
55,637 (4,868 ) 50,769 55,637 (4,868 ) 50,769
Total intangible assets
$ 599,058 $ 225,502 $ 373,556 $ 586,004 $ (218,572 ) $ 367,432
Amortization of intangible assets for the three months ended July 31, 2010 and 2009 was $6.9 million. Estimated amortization of intangible assets for fiscal years 2011 through 2015 is $28.6 million, $25.5 million, $21.1 million, $17.6 million and $12.4 million, respectively.
5. Income Taxes
We file a consolidated federal income tax return in the United States and file tax returns in various state and foreign jurisdictions. The U.S. Federal consolidated tax returns for the years 1999 through 2007 are currently under examination by the Internal Revenue Service, with the 1999 – 2005 returns currently at the appellate level. Tax years prior to 1999 are closed by statute. Historically, tax returns in various foreign and state jurisdictions are examined and settled upon completion of the exam.


7


Table of Contents

During the three months ended July 31, 2010, we accrued additional gross interest and penalties of $1.5 million related to our uncertain tax positions. We had gross unrecognized tax benefits of $130.4 million and $129.8 million at July 31, 2010 and April 30, 2010, respectively. The gross unrecognized tax benefits increased $0.6 million in the current year, due to accruals on positions related to prior years. Except as noted below, we have classified the liability for unrecognized tax benefits, including corresponding accrued interest, as long-term at July 31, 2010, which is included in other noncurrent liabilities on the condensed consolidated balance sheet.
Based upon the expiration of statutes of limitations, payments of tax and other factors in several jurisdictions, we believe it is reasonably possible that the gross amount of reserves for previously unrecognized tax benefits may decrease by approximately $75.5 million within twelve months of July 31, 2010. This portion of our liability for unrecognized tax benefits has been classified as current and is included in accounts payable, accrued expenses and other current liabilities on the condensed consolidated balance sheets.
6. Interest Income and Expense
The following table shows the components of interest income and expense of our continuing operations:
(in 000s)
Three Months Ended July 31, 2010 2009
Interest income:
Mortgage loans, net
$ 6,323 $ 7,896
Other
3,979 4,391
$ 10,302 $ 12,287
Interest expense:
Borrowings
$ 20,643 $ 18,957
Deposits
1,923 2,049
FHLB advances
396 509
$ 22,962 $ 21,515
7. Fair Value
We use the following valuation methodologies for assets and liabilities measured at fair value and the general classification of these instruments pursuant to the fair value hierarchy.
Available-for-sale securities Available-for-sale securities are carried at fair value on a recurring basis. When available, fair value is based on quoted prices in an active market and as such, would be classified as Level 1. If quoted market prices are not available, fair values are estimated using quoted prices of securities with similar characteristics, discounted cash flows or other pricing models. Available-for-sale securities that we classify as Level 2 include certain agency and non-agency mortgage-backed securities, U.S. states and political subdivisions debt securities and other debt and equity securities.
Impaired mortgage loans held for investment – The fair value of impaired mortgage loans held for investment are generally based on the net present value of discounted cash flows for TDR loans or the appraised value of the underlying collateral for all other loans. These loans are classified as Level 3.
The following methods were used to determine the fair values of our other financial instruments:
Cash equivalents, accounts receivable, demand deposits, accounts payable, accrued liabilities and the current portion of long-term debt – The carrying values reported in the balance sheet for these items approximate fair market value due to the relative short-term nature of the respective instruments.
Mortgage loans held for investment – The fair value of mortgage loans held for investment is generally determined using a pricing model based on current market information obtained from origination data, and bids received from time to time. The fair value of certain impaired loans held for investment is primarily based on the appraised value of the underlying collateral less estimated selling costs.


8


Table of Contents

IRAs and other time deposits – The fair value is calculated based on the discounted value of contractual cash flows.
Long-term debt – The fair value of borrowings is based on rates currently available to us for obligations with similar terms and maturities, including current market rates on our Senior Notes.
The following table presents for each hierarchy level the financial assets that are measured at fair value on both a recurring and non-recurring basis at July 31, 2010 and April 30, 2010:
(dollars in 000s)
Total Level 1 Level 2 Level 3
As of July 31, 2010:
Recurring:
Available-for-sale securities
$ 30,913 $ - $ 30,913 $ -
Non-recurring:
Impaired mortgage loans held for investment
237,272 - - 237,272
$ 268,185 $ - $ 30,913 $ 237,272
As a percentage of total assets
6.1% -% 0.7% 5.4%
As of April 30, 2010:
Recurring:
Available-for-sale securities
$ 31,948 $ - $ 31,948 $ -
Non-recurring:
Impaired mortgage loans held for investment
249,549 - - 249,549
$ 281,497 $ - $ 31,948 $ 249,549
As a percentage of total assets
5.4% -% 0.6% 4.8%
There were no significant changes to the unobservable inputs used in determining the fair values of our level 2 and level 3 financial assets.
The carrying amounts and estimated fair values of our financial instruments at July 31, 2010 are as follows:
(in 000s)
Carrying
Estimated
Amount Fair Value
Mortgage loans held for investment
$ 563,090 $ 334,011
IRAs and other time deposits
435,635 436,228
Long-term debt
1,044,226 1,137,881
FHLB advances
75,000 75,149
8. Regulatory Requirements
H&R Block Bank (HRB Bank) files its regulatory Thrift Financial Report (TFR) on a calendar quarter basis with the Office of Thrift Supervision (OTS). The following table sets forth HRB Bank’s regulatory capital requirements at June 30, 2010, as calculated in the most recently filed TFR:
(dollars in 000s)
To Be Well Capitalized
Under Prompt
For Capital Adequacy
Corrective
Actual Purposes Action Provisions
Amount Ratio Amount Ratio Amount Ratio
Total risk-based capital ratio (1)
$ 387,993 77.4% $ 40,101 8.0% $ 50,127 10.0%
Tier 1 risk-based capital ratio (2)
$ 381,315 76.1% N/A N/A $ 30,076 6.0%
Tier 1 capital ratio (leverage) (3)
$ 381,315 29.7% $ 154,031 12.0% $ 64,179 5.0%
Tangible equity ratio (4)
$ 381,315 29.7% $ 19,254 1.5% N/A N/A
(1) Total risk-based capital divided by risk-weighted assets.
(2) Tier 1 (core) capital less deduction for low-level recourse and residual interest divided by risk-weighted assets.
(3) Tier 1 (core) capital divided by adjusted total assets.
(4) Tangible capital divided by tangible assets.
As of July 31, 2010, HRB Bank’s leverage ratio was 30.1%.


9


Table of Contents

9. Variable Interests
In June 2009, the FASB issued revised authoritative guidance associated with the consolidation of variable interest entities (VIEs). The revised guidance replaced the previous quantitative-based assessment for determining whether an enterprise is the primary beneficiary of a VIE and focuses primarily on a qualitative assessment. This assessment requires identifying the enterprise that has (1) the power to direct the activities of the VIE that can most significantly impact the entity’s performance; and (2) the obligation to absorb losses and the right to receive benefits from the VIE that could potentially be significant to such entity. The revised guidance also requires that the enterprise continually reassess whether it is the primary beneficiary of a VIE rather than conducting a reassessment only upon the occurrence of specific events.
We implemented this guidance on May 1, 2010 and evaluated our financial interests to determine if we had interests in VIEs and if we are the primary beneficiary of the VIE.
The following is a description of our financial interests in VIEs which we consider significant or where we are the sponsor. For these VIEs we have determined that we are not the primary beneficiary and, therefore have not consolidated the VIEs. Prior to implementation of this new guidance we did not consolidate these entities.
McGladrey & Pullen LLP – The administrative services agreement with McGladrey & Pullen, LLP (M&P) and compensation arrangements between RSM McGladrey (RSM) and their managing directors represent a variable interest in M&P. These agreements are described more fully in our 2010 Annual Report to Shareholders on Form 10-K.
We have concluded that RSM is not the primary beneficiary of M&P and, therefore, we have not consolidated M&P. RSM does not have an equity interest in M&P, nor does it have the power to direct any activities of M&P and does not receive any of its income. We have no assets or liabilities included in our condensed consolidated balance sheets related to our variable interests. We believe RSM’s maximum exposure to economic loss, resulting from various agreements with M&P, relates primarily to shared office space from operating leases under the administrative services agreement equal to approximately $103.3 million, and variability in our operating results due to the compensation agreements with RSM managing directors. We do not provide any support that is not contractually required.
Securitization Trusts – Sand Canyon Corporation (SCC) holds an interest in and is the sponsor (issuer) of 56 REMIC Trusts and 14 NIM Trusts (collectively, “Trusts”) related to previously originated mortgage loans that were securitized. These Trusts are variable interest entities. The REMIC Trusts hold static pools of sub-prime residential mortgage loans. The NIM Trusts hold beneficial interests in certain REMIC Trusts. The Trusts were designed to collect and pass through to the beneficial interest holders the cash flows of the underlying mortgage loans. The REMIC Trusts were financed with bonds and equity. The NIM Trusts were financed with notes and equity. All bonds and notes are held by third-party investors.
Our identification of the primary beneficiary of the Trusts was based on a determination that the servicer of the underlying mortgage loans has the power to direct the most significant activities of the Trusts because the servicer handles all of the loss mitigation activities for the mortgage loans.
SCC is not the servicer of the mortgage loans underlying the REMIC Trusts. Therefore, SCC is not the primary beneficiary of the REMIC Trusts because it does not have the power to direct the most significant activities of the REMIC Trusts, which is the servicing of the underlying mortgage loans.
SCC does have the exclusive right to appoint a servicer when certain conditions have been met for specific loans related to two of the NIM Trusts. As of July 31, 2010, those conditions have been met for a minority portion of the loans underlying those Trusts. As this right pertains only to a minority of the loans, we have concluded that SCC does not have the power to direct the most significant activities of these two NIM Trusts, as the servicer has the power to direct significant activities over the majority of the mortgage loans. In the remaining NIM Trusts, SCC has a shared right to appoint a servicer under certain conditions. For these NIM Trusts, we have concluded that SCC is not the primary beneficiary because the power to direct the most significant activities, which is the servicing of the underlying mortgage loans, is shared with other unrelated parties.


10


Table of Contents

At July 31, 2010, we had no significant assets or liabilities included in our condensed consolidated balance sheets related to our variable interests in the Trusts. We have a reserve, as discussed in note 10, and a deferred tax asset recorded in our condensed consolidated balance sheets related to the securitization trusts. We have no remaining exposure to economic loss arising from impairment of our beneficial interest in the Trusts. If we receive cash flows in the future as a holder of beneficial interests we would record gains as other income in our income statement. As of June 30, 2010 mortgage loans underlying the REMIC and NIM Trusts had an unpaid principal balance of approximately $11.3 billion. We have no liquidity arrangements, guarantees or other commitments for the Trusts and have not provided any support that was not contractually required.
10. Commitments and Contingencies
Changes in deferred revenue balances related to our Peace of Mind (POM) program, the current portion of which is included in accounts payable, accrued expenses and other current liabilities and the long-term portion of which is included in other noncurrent liabilities in the condensed consolidated balance sheets, are as follows:
(in 000s)
Three Months Ended July 31, 2010 2009
Balance, beginning of period
$ 141,542 $ 146,807
Amounts deferred for new guarantees issued
654 583
Revenue recognized on previous deferrals
(28,547) (27,913)
Balance, end of period
$ 113,649 $ 119,477
The following table summarizes certain of our other contractual obligations and commitments:
(in 000s)
As of July 31, 2010 April 30, 2010
Franchise Equity Lines of Credit – undrawn commitment
$ 36,422 $ 36,806
Contingent business acquisition obligations
21,908 20,697
Media advertising purchase obligation
26,548 26,548
We routinely enter into contracts that include embedded indemnifications that have characteristics similar to guarantees. Guarantees and indemnifications of the Company and its subsidiaries include obligations to protect counterparties from losses arising from the following: (1) tax, legal and other risks related to the purchase or disposition of businesses; (2) penalties and interest assessed by federal and state taxing authorities in connection with tax returns prepared for clients; (3) indemnification of our directors and officers; and (4) third-party claims relating to various arrangements in the normal course of business. Typically, there is no stated maximum payment related to these indemnifications, and the terms of the indemnities may vary and in many cases are limited only by the applicable statute of limitations. The likelihood of any claims being asserted against us and the ultimate liability related to any such claims, if any, is difficult to predict. While we cannot provide assurance we will ultimately prevail in the event any such claims are asserted, we believe the fair value of guarantees and indemnifications relating to our continuing operations is not material as of July 31, 2010.
Discontinued Operations
Sand Canyon Corporation (SCC) completed its exit from the loan origination and loan servicing business effective April 30, 2008. At that time, the outstanding unpaid principal balance of loans originated and transferred totaled $50.4 billion, including loans previously transferred through private-label securitization transactions of $17.2 billion and whole loan sales of $33.2 billion of which 1% were with government sponsored enterprises (FNMA and FHLMC). The outstanding unpaid principal balance at June 30, 2010, (as reported by the servicer of those loans) totaled $33.2 billion, a decline of 34% from April 30, 2008. Outstanding loan principal at June 30, 2010 included $11.3 billion relating to loan securitizations and $21.9 billion relating to whole loan sales.
SCC made certain representations and warranties with respect to the transfer of such loans. In the event that there is a material adverse effect on the purchaser’s, investor’s or insurer’s interest in a loan which resulted from a valid breach of a representation and warranty, SCC may be obligated to repurchase the loan or otherwise indemnify those parties for losses incurred as a result of loan liquidation. SCC records a


11


Table of Contents

reserve for contingent losses relating to representation and warranty claims by estimating loan repurchase volumes and indemnification obligations based on both known claims and projections of future claims. Projections of future claims are based on an analysis that includes a combination of reviewing historical repurchase trends, recent repurchase activity, actual defaults and loss expectations, inquiries from various third parties and the probability that a future claim will be a valid breach of a representation and warranty.
At July 31, 2010, SCC had recorded a reserve for loan repurchase and indemnification obligations pertaining to claims of breach of representations and warranties of $188.1 million. This reserve represents our estimate of probable loss for both asserted and unasserted claims, which in the case of a repurchase of loans, would be net of the estimated value of collateral upon liquidation. Based on recent liquidations, loss severity rates have approximated 60%.
The gross principal balance of claims asserted by third parties for alleged breach of representations and warranties for the 27-month period from May 1, 2008 through July 31, 2010 totaled approximately $686 million. SCC has completed its review of claims totaling approximately $550 million and rejected the claim, or settled the claim through repurchase of loans or payment of loss. Net losses incurred on claim settlements during this period totaled approximately $55 million. Claims totaling $136 million (gross principal amount) remain under review by SCC at July 31, 2010.
Net losses on settled claims since April 30, 2008 have been within initial loss estimates. As such, these settlements have been recorded as a reduction to our initial reserve and no provisions for additional loss have been recorded subsequent to April 30, 2008. To the extent that valid claim volumes in the future exceed current estimates, or residential home values decline, our actual losses may be greater than our current estimates and those differences may be significant.
11. Litigation and Related Contingencies
We are party to investigations, legal claims and lawsuits arising out of our business operations. As required, we accrue our best estimate of loss contingencies when we believe a loss is probable and we can reasonably estimate the amount of any such loss. Amounts accrued, including obligations under indemnifications, totaled $24.0 million and $35.5 million at July 31, 2010 and April 30, 2010, respectively. Litigation is inherently unpredictable and it is difficult to predict the outcome of particular matters with reasonable certainty and, therefore, the actual amount of any loss may prove to be larger or smaller than the amounts reflected in our consolidated financial statements.
RAL Litigation
We have been named in multiple lawsuits as defendants in litigation regarding our refund anticipation loan program in past years. All of those lawsuits have been settled or otherwise resolved, except for one.
The sole remaining case is a putative class action styled Sandra J. Basile, et al. v. H&R Block, Inc., et al. , April Term 1992 Civil Action No. 3246 in the Court of Common Pleas, First Judicial District Court of Pennsylvania, Philadelphia County, instituted on April 23, 1993. The plaintiffs allege inadequate disclosures with respect to the RAL product and assert claims for violation of consumer protection statutes, negligent misrepresentation, breach of fiduciary duty, common law fraud, usury, and violation of the Truth In Lending Act. Plaintiffs seek unspecified actual and punitive damages, injunctive relief, attorneys’ fees and costs. A Pennsylvania class was certified, but later decertified by the trial court in December 2003. The trial court’s decertification decision is currently on appeal. We believe we have meritorious defenses to this case and intend to defend it vigorously. There can be no assurances, however, as to the outcome of this case or its impact on our consolidated results of operations.
Peace of Mind Litigation
We are defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al. v. H&R Block Tax Services, Inc., et al. , Case No. 08-CV-591 in the U.S. District Court for the Southern District of Illinois, is a putative class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002. The plaintiffs allege that the sale of POM guarantees constitutes (1) statutory fraud by selling insurance without a license, (2) an unfair trade practice, by


12


Table of Contents

omission and by “cramming” (i.e., charging customers for the guarantee even though they did not request it or want it), and (3) a breach of fiduciary duty. The plaintiffs seek unspecified damages, injunctive relief, attorneys’ fees and costs. The Madison County court ultimately certified a class consisting of all persons residing in 13 states who paid a separate fee for POM from January 1, 1997 to the date of a final judgment from the court. We subsequently removed the case to federal court in the Southern District of Illinois, where it is now pending. In November 2009, the federal court issued an order vacating the state court’s class certification ruling and allowing plaintiffs time to file a renewed motion for class certification under the federal rules. Plaintiffs filed a new motion for class certification seeking certification of an 11-state class. Oral argument on plaintiffs’ motion occurred in April 2010 and the parties are awaiting a ruling. A trial date has been set for November 2010.
There is one other putative class action pending against us in Texas that involves the POM guarantee. This case, styled Desiri L. Soliz v. H&R Block, et al. (Cause No. 03-032-D), was filed on January 23, 2003 in the District Court of Kleberg County, Texas. This case involves the same plaintiffs’ attorneys that are involved in the Marshall litigation in Illinois and contains allegations similar to those in the Marshall litigation. The plaintiff seeks actual and treble damages, equitable relief, attorneys’ fees and costs. No class has been certified in this case.
We believe we have meritorious defenses to the claims in the POM Cases, and we intend to defend them vigorously. The amounts claimed in the POM Cases are substantial, however, and there can be no assurances as to the outcome of these pending actions or their impact on our consolidated results of operations, individually or in the aggregate.
Express IRA Litigation
On March 15, 2006, the New York Attorney General filed a lawsuit in the Supreme Court of the State of New York, County of New York (Index No. 06/401110) styled The People of New York v. H&R Block, Inc. and H&R Block Financial Advisors, Inc ., et al. asserting claims against the Express IRA product. Thereafter, a number of civil actions were filed against HRBFA and us concerning the product. Except for two cases pending in state court, all of the civil actions were consolidated by the panel for Multi-District Litigation into a single action styled In re H&R Block, Inc. Express IRA Marketing Litigation (Case No. 06-1786-MD-RED) in the United States District Court for the Western District of Missouri. To avoid the cost and inherent risk associated with litigation, we reached an agreement to settle these cases. The settlement became final in May 2010. We previously recorded a sufficient liability for the loss associated with the settlement.
One other lawsuit relating to the Express IRA product remains pending. This lawsuit was filed on January 2, 2008 by the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) and is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. The defendants have filed a motion to dismiss. We believe we have meritorious defenses to the claims in this case, and we intend to defend this case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
Although we sold HRBFA effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.
RSM McGladrey Litigation
RSM EquiCo, its parent and certain of its subsidiaries and affiliates, are parties to a class action filed on July 11, 2006 and styled Do Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al., Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations relating to business valuation services provided by RSM EquiCo, including allegations of fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition. Plaintiffs seek unspecified actual and punitive damages, in addition to pre-judgment interest and attorneys’ fees. On March 17, 2009, the court granted plaintiffs’ motion for class certification on all claims. The defendants filed two requests for interlocutory review of the decision, the last of which was denied by the Supreme Court of California on September 30, 2009. A trial date has been set for January 2011.


13


Table of Contents

The certified class consists of RSM EquiCo’s U.S. clients who signed platform agreements and for whom RSM EquiCo did not ultimately market their business for sale. The fees paid to RSM EquiCo in connection with these agreements total approximately $185 million, a number which substantially exceeds the equity of RSM EquiCo. We intend to defend this case vigorously. The amount claimed in this action is substantial and could have a material adverse impact on our consolidated results of operations. There can be no assurance regarding the outcome of this matter.
On December 7, 2009, a lawsuit was filed in the Circuit Court of Cook County, Illinois (2009-L-014920) against M&P, RSM and H&R Block styled Ronald R. Peterson ex rel. Lancelot Investors Fund, L.P., et al. v. McGladrey & Pullen LLP, et al. The case was removed to the United States District Court for the Northern District of Illinois on December 28, 2009, where it remains pending (Case No. 1:10-CV-00274). The complaint, which was filed by the trustee for certain bankrupt investment funds, seeks unspecified damages and asserts claims against RSM for vicarious liability and alter ego liability and against H&R Block for equitable restitution relating to audit work performed by M&P. The amount claimed in this case is substantial. We believe we have meritorious defenses to the claims against RSM and H&R Block in this case and intend to defend it vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
RSM and M&P operate in an alternative practice structure. Accordingly, certain claims and lawsuits against M&P could have an impact on RSM. More specifically, any judgments or settlements arising from claims and lawsuits against M&P that exceed its insurance coverage could have a direct adverse effect on M&P’s operations. Although RSM is not responsible for the liabilities of M&P, significant M&P litigation and claims could impair the profitability of the APS and impair the ability to attract and retain clients and quality professionals. This could, in turn, have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of any claims or litigation involving M&P.
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state and federal regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (Case No. 08-2474-BLS) styled Commonwealth of Massachusetts v. H&R Block, Inc., et al., alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. In November 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (1) advance notice to the Massachusetts Attorney General and (2) if the Attorney General objects to foreclosure, approval by the court. An appeal of the preliminary injunction was denied. A trial date has been set for June 2011. We believe the claims in this case are without merit, and we intend to defend this case vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.


14


Table of Contents

Other Claims and Litigation
We have been named in several wage and hour class action lawsuits throughout the country, respectively styled Alice Williams v. H&R Block Enterprises LLC , Case No.RG08366506 (Superior Court of California, County of Alameda, filed January 17, 2008); Arabella Lemus v. H&R Block Enterprises LLC, et al., Case No. CGC-09-489251 (United States District Court, Northern District of California, filed June 9, 2009); Delana Ugas v. H&R Block Enterprises LLC, et al., Case No. BC417700 (United States District Court, Central District of California, filed July 13, 2009); Barbara Petroski v. H&R Block Eastern Enterprises, Inc., et al., Case No. 10-CV-00075 (United States District Court, Western District of Missouri, filed January 25, 2010); Lance Hom v. H&R Block Enterprises LLC, et al., Case No. 10CV0476 H (United States District Court, Southern District of California, filed March 4, 2010); Stacy Oyer v. H&R Block Eastern Enterprises, Inc., et al., Case No. 10-CV-00387-WMS (United States District Court, Western District of New York, filed May 10, 2010); and Li Dong Ma v. RSM McGladrey TBS, LLC, et al., Case No. C-08-01729 JF (United States District Court, Northern District of California, filed February 28, 2008). These cases involve a variety of legal theories and allegations including, among other things, failure to compensate employees for all hours worked; failure to provide employees with meal periods; failure to provide itemized wage statements; failure to pay wages due upon termination; failure to compensate for mandatory off-season training; and/or misclassification of non-exempt employees. The plaintiffs seek actual damages, in addition to statutory penalties, pre-judgment interest and attorneys’ fees. We believe we have meritorious defenses to the claims in these cases and intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, and the ultimate liability with respect to these matters is difficult to predict. There can be no assurances as to the outcome of these cases or their impact on our consolidated results of operations, individually or in the aggregate.
In addition, we are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. Some of these investigations, claims and lawsuits pertain to RALs, the electronic filing of customers’ income tax returns, the POM guarantee program, and other products and services. We believe we have meritorious defenses to each of these investigations, claims and lawsuits, and we are defending or intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, the ultimate liability with respect to such matters is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could have a material adverse impact on our consolidated results of operations.
We are also party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning the preparation of customers’ income tax returns, the fees charged customers for various products and services, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse impact on our consolidated results of operations.


15


Table of Contents

12. Segment Information
Results of our continuing operations by reportable operating segment are as follows:
(in 000s)
Three Months Ended July 31, 2010 2009
Revenues:
Tax Services
$ 91,645 $ 87,963
Business Services
174,710 177,618
Corporate
8,119 9,924
$ 274,474 $ 275,505
Pretax income (loss):
Tax Services
$ (174,624) $ (171,974)
Business Services
(433) 1,321
Corporate
(32,260) (40,220)
Loss from continuing operations before tax benefit
$ (207,317) $ (210,873)
13. Accounting Pronouncements
In July 2010 the Financial Accounting Standard Board (FASB) issued Accounting Standards Update 2010-20, Disclosures About Credit Quality of Financing Receivables and Allowance for Credit Losses. This guidance would require enhanced disclosures about the allowance for credit losses and the credit quality of financing receivables and would apply to financing receivables held by all creditors. This guidance is effective beginning with the first interim or annual reporting period ending after December 15, 2010. Early application is encouraged. We are currently evaluating the effect of this guidance on our financial statement disclosures.
In October 2009, the FASB issued Accounting Standards Update 2009-13, “Revenue Recognition (Topic 605) – Multiple-Deliverable Revenue Arrangements” (ASU 2009-13). This guidance amends the criteria for separating consideration in multiple-deliverable arrangements to enable vendors to account for products or services (deliverables) separately rather than as a combined unit. This guidance establishes a selling price hierarchy for determining the selling price of a deliverable, which is based on: (1) vendor-specific objective evidence; (2) third-party evidence; or (3) estimates. This guidance also eliminates the residual method of allocation and requires that arrangement consideration be allocated at the inception of the arrangement to all deliverables using the relative selling price method. In addition, this guidance significantly expands required disclosures related to a vendor’s multiple-deliverable revenue arrangements. This guidance is effective prospectively for revenue arrangements entered into or materially modified beginning with our fiscal year 2012. We are currently evaluating the effect of this guidance on our consolidated financial statements.
In June 2009, the FASB issued guidance, under Topic 860 – Transfers and Servicing. This guidance will require more disclosure about transfers of financial assets, including securitization transactions, and where entities have continuing exposure to the risks related to transferred financial assets. It eliminates the concept of a qualifying special purpose entity and changes the requirements for derecognizing financial assets. We adopted this guidance as of May 1, 2010 and it did not have a material effect on our consolidated financial statements.
14. Condensed Consolidating Financial Statements
Block Financial LLC (BFC) is an indirect, wholly-owned consolidated subsidiary of the Company. BFC is the Issuer and the Company is the Guarantor of the Senior Notes issued on January 11, 2008 and October 26, 2004, our unsecured committed lines of credit (CLOCs) and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company’s investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders’ equity and other intercompany balances and transactions.


16


Table of Contents

Condensed Consolidating Income Statements (in 000s)
Three Months Ended
H&R Block, Inc.
BFC
Other
Consolidated
July 31, 2010 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Total revenues
$ - $ 21,000 $ 253,474 $ - $ 274,474
Cost of revenues
- 39,028 328,988 - 368,016
Selling, general and administrative
- 2,090 114,939 - 117,029
Total expenses
- 41,118 443,927 - 485,045
Operating income (loss)
- (20,118 ) (190,453 ) - (210,571 )
Other income (expense), net
(207,317 ) 382 2,872 207,317 3,254
Loss from continuing operations before tax benefit
(207,317 ) (19,736 ) (187,581 ) 207,317 (207,317 )
Income taxes (benefit)
(79,679 ) (7,841 ) (71,838 ) 79,679 (79,679 )
Net loss from continuing operations
(127,638 ) (11,895 ) (115,743 ) 127,638 (127,638 )
Net loss from discontinued operations
(3,043 ) (3,004 ) (39 ) 3,043 (3,043 )
Net loss
$ (130,681 ) $ (14,899 ) $ (115,782 ) $ 130,681 $ (130,681 )
Three Months Ended
H&R Block, Inc.
BFC
Other
Consolidated
July 31, 2009 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Total revenues
$ - $ 23,196 $ 252,365 $ (56 ) $ 275,505
Cost of revenues
- 45,560 340,890 - 386,450
Selling, general and administrative
- 2,498 100,775 (56 ) 103,217
Total expenses
- 48,058 441,665 (56 ) 489,667
Operating income (loss)
- (24,862 ) (189,300 ) - (214,162 )
Other income (expense), net
(210,873 ) (1,233 ) 4,522 210,873 3,289
Loss from continuing operations before tax benefit
(210,873 ) (26,095 ) (184,778 ) 210,873 (210,873 )
Income taxes (benefit)
(80,256 ) (10,692 ) (69,564 ) 80,256 (80,256 )
Net loss from continuing operations
(130,617 ) (15,403 ) (115,214 ) 130,617 (130,617 )
Net loss from discontinued operations
(3,017 ) (3,017 ) - 3,017 (3,017 )
Net loss
$ (133,634 ) $ (18,420 ) $ (115,214 ) $ 133,634 $ (133,634 )
Condensed Consolidating Balance Sheets (in 000s)
H&R Block, Inc.
BFC
Other
Consolidated
July 31, 2010 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Cash & cash equivalents
$ - $ 604,527 $ 494,429 $ (346 ) $ 1,098,610
Cash & cash equivalents – restricted
- 324 36,685 - 37,009
Receivables, net
- 96,867 280,062 - 376,929
Mortgage loans held for investment
- 563,090 - - 563,090
Intangible assets and goodwill, net
- - 1,249,353 - 1,249,353
Investments in subsidiaries
2,874,038 - 209 (2,874,038 ) 209
Other assets
14,552 348,407 736,005 - 1,098,964
Total assets
$ 2,888,590 $ 1,613,215 $ 2,796,743 $ (2,874,384 ) $ 4,424,164
Customer deposits
$ - $ 731,759 $ - $ (346 ) $ 731,413
Long-term debt
- 998,695 45,531 - 1,044,226
FHLB borrowings
- 75,000 - - 75,000
Other liabilities
121,145 125,317 1,301,916 - 1,548,378
Net intercompany advances
1,742,298 (396,112 ) (1,346,186 ) - -
Stockholders’ equity
1,025,147 78,556 2,795,482 (2,874,038 ) 1,025,147
Total liabilities and stockholders’ equity
$ 2,888,590 $ 1,613,215 $ 2,796,743 $ (2,874,384 ) $ 4,424,164

17


Table of Contents

H&R Block, Inc.
BFC
Other
Consolidated
April 30, 2010 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Cash & cash equivalents
$ - $ 702,021 $ 1,102,135 $ (111 ) $ 1,804,045
Cash & cash equivalents – restricted
- 6,160 28,190 - 34,350
Receivables, net
57 105,192 412,737 - 517,986
Mortgage loans held for investment, net
- 595,405 - - 595,405
Intangible assets and goodwill, net
- - 1,207,879 - 1,207,879
Investments in subsidiaries
3,276,597 - 231 (3,276,597 ) 231
Other assets
19,014 332,782 722,626 - 1,074,422
Total assets
$ 3,295,668 $ 1,741,560 $ 3,473,798 $ (3,276,708 ) $ 5,234,318
Customer deposits
$ - $ 852,666 $ - $ (111 ) $ 852,555
Long-term debt
- 998,605 36,539 - 1,035,144
FHLB borrowings
- 75,000 - - 75,000
Other liabilities
48,775 153,154 1,629,060 - 1,830,989
Net intercompany advances
1,806,263 (431,696 ) (1,374,567 ) - -
Stockholders’ equity
1,440,630 93,831 3,182,766 (3,276,597 ) 1,440,630
Total liabilities and stockholders’ equity
$ 3,295,668 $ 1,741,560 $ 3,473,798 $ (3,276,708 ) $ 5,234,318
Condensed Consolidating Statements of Cash Flows (in 000s)
Three Months Ended
H&R Block, Inc.
BFC
Other
Consolidated
July 31, 2010 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Net cash used in operating activities:
$ 22,849 $ (43,301 ) $ (327,799 ) $ - $ (348,251 )
Cash flows from investing:
Mortgage loans originated for investment, net
- 17,618 - - 17,618
Purchase property & equipment
- - (8,634 ) - (8,634 )
Payments made for business acquisitions, net
- - (33,226 ) - (33,226 )
Net intercompany advances
188,324 - - (188,324 ) -
Other, net
- 13,672 4,567 - 18,239
Net cash provided by (used in) investing activities
188,324 31,290 (37,293 ) (188,324 ) (6,003 )
Cash flows from financing:
Customer banking deposits
- (121,166 ) - (235 ) (121,401 )
Dividends paid
(48,692 ) - - - (48,692 )
Repurchase of common stock
(164,369 ) - - - (164,369 )
Proceeds from exercise of stock options
1,500 - - - 1,500
Net intercompany advances
- 35,507 (223,831 ) 188,324 -
Other, net
388 176 (16,551 ) - (15,987 )
Net cash used in financing activities
(211,173 ) (85,483 ) (240,382 ) 188,089 (348,949 )
Effects of exchange rates on cash
- - (2,232 ) - (2,232 )
Net decrease in cash
- (97,494 ) (607,706 ) (235 ) (705,435 )
Cash – beginning of period
- 702,021 1,102,135 (111 ) 1,804,045
Cash – end of period
$ - $ 604,527 $ 494,429 $ (346 ) $ 1,098,610

18


Table of Contents

Three Months Ended
H&R Block, Inc.
BFC
Other
Consolidated
July 31, 2009 (Guarantor) (Issuer) Subsidiaries Elims H&R Block
Net cash used in operating activities:
$ 868 $ (4,881 ) $ (450,564 ) $ - $ (454,577 )
Cash flows from investing:
Mortgage loans originated for investment, net
- 19,264 - - 19,264
Purchase property & equipment
- - (8,760 ) - (8,760 )
Net intercompany advances
45,536 - - (45,536 ) -
Other, net
- 6,803 (1,947 ) - 4,856
Net cash provided by (used in) investing activities
45,536 26,067 (10,707 ) (45,536 ) 15,360
Cash flows from financing:
Customer banking deposits
- (148,861 ) - 5,662 (143,199 )
Dividends paid
(50,287 ) - - - (50,287 )
Repurchase of common stock
(3,483 ) - - - (3,483 )
Proceeds from exercise of stock options
6,651 - - - 6,651
Net intercompany advances
- 18,058 (63,594 ) 45,536 -
Other, net
715 (8,838 ) (17,765 ) - (25,888 )
Net cash provided by financing activities
(46,404 ) (139,641 ) (81,359 ) 51,198 (216,206 )
Effects of exchange rates on cash
- - 7,063 - 7,063
Net decrease in cash
- (118,455 ) (535,567 ) 5,662 (648,360 )
Cash – beginning of period
- 241,350 1,419,535 (6,222 ) 1,654,663
Cash – end of period
$ - $ 122,895 $ 883,968 $ (560 ) $ 1,006,303

19


Table of Contents

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
RESULTS OF OPERATIONS
Our subsidiaries provide tax preparation, retail banking and various business advisory and consulting services. We are the only major company offering a full range of software, online and in-office tax preparation solutions to individual tax clients.
TAX SERVICES
This segment primarily consists of our income tax preparation businesses – retail, online and software. This segment includes our tax operations in the U.S., Canada and Australia. Additionally, this segment includes the product offerings and activities of HRB Bank that primarily support the tax network, our participations in refund anticipation loans, and our commercial tax businesses, which provide tax preparation software to CPAs and other tax preparers.
Tax Services – Operating Results (in 000s)
Three Months Ended July 31, 2010 2009
Tax preparation fees
$ 34,545 $ 33,625
Fees from Peace of Mind guarantees
28,547 27,913
Fees from Emerald Card activities
10,575 11,691
Royalties
5,605 3,607
Other
12,373 11,127
Total revenues
91,645 87,963
Compensation and benefits:
Field wages
39,249 39,379
Corporate wages
28,486 29,880
Benefits and other compensation
34,304 21,316
102,039 90,575
Occupancy and equipment
82,624 87,920
Depreciation and amortization
22,395 22,316
Marketing and advertising
8,413 6,839
Other
50,798 52,287
Total expenses
266,269 259,937
Pretax loss
$ (174,624 ) $ (171,974 )
Three months ended July 31, 2010 compared to July 31, 2009
Tax Services’ revenues increased $3.7 million, or 4.2%, for the three months ended July 31, 2010 compared to the prior year, primarily due to higher royalties earned as a result of the conversion of company-owned offices to franchises in the prior year.
Total expenses increased $6.3 million, or 2.4%, for the three months ended July 31, 2010. Benefits and other compensation increased $13.0 million, or 60.9%, primarily as a result of severance costs and related payroll taxes in the current year. Occupancy and equipment expenses decreased $5.3 million, or 6.0%, primarily due to the closure of certain offices during the current quarter.
The pretax loss for the three months ended July 31, 2010 and 2009 was $174.6 million and $172.0 million, respectively.
In August 2010, the Internal Revenue Service (IRS) announced that, as of the beginning of the upcoming tax season, it would no longer furnish the debt indicator (DI), to tax preparers or financial institutions. As a result, RAL volumes are expected to decline in fiscal year 2011, and alternate products may have lower margins resulting in reduced profitability. We estimate that the impact of the discontinuation of the DI will reduce our pretax profitability by approximately $25 million or $0.05 per share. Our estimate is based on a number of assumptions and actual results could differ.


20


Table of Contents

BUSINESS SERVICES
This segment consists of RSM McGladrey, Inc. (RSM), a national firm offering tax and consulting services, wealth management and capital market services to middle-market companies.
Business Services – Operating Results (in 000s)
Three Months Ended July 31, 2010 2009
Tax services
$ 81,331 $ 82,669
Business consulting
61,678 61,921
Accounting services
10,842 11,529
Capital markets
2,390 1,517
Reimbursed expenses
6,331 4,149
Other
12,138 15,833
Total revenues
174,710 177,618
Compensation and benefits
127,113 134,380
Occupancy
11,930 9,252
Amortization of intangible assets
2,836 2,965
Other
33,264 29,700
Total expenses
175,143 176,297
Pretax income (loss)
$ (433 ) $ 1,321
Three months ended July 31, 2010 compared to July 31, 2009
Business Services’ revenues for the three months ended July 31, 2010 decreased $2.9 million, or 1.6% from the prior year.
Total expenses decreased $1.2 million, or 0.7%, from the prior year. Compensation and benefits decreased $7.3 million, or 5.4%, primarily due to decreases in managing director compensation.
The pretax loss for the three months ended July 31, 2010 was $0.4 million compared to income of $1.3 million in the prior year.
CORPORATE, ELIMINATIONS AND INCOME TAXES ON CONTINUING OPERATIONS
Corporate operating losses include interest income from U.S. passive investments, interest expense on borrowings, net interest margin and gains or losses relating to mortgage loans held for investment, real estate owned, residual interests in securitizations and other corporate expenses, principally related to finance, legal and other support departments.
Corporate – Operating Results (in 000s)
Three Months Ended July 31, 2010 2009
Interest income:
Mortgage loans held for investment, net
$ 6,323 $ 7,896
Other investments
471 824
6,794 8,720
Other
1,325 1,204
Total revenues
8,119 9,924
Interest expense
20,788 19,658
Provision for loan losses
8,000 13,600
Compensation and benefits
12,385 13,301
Other
(794 ) 3,585
Total expenses
40,379 50,144
Pretax loss
$ (32,260 ) $ (40,220 )
Three months ended July 31, 2010 compared to July 31, 2009
Interest income earned on mortgage loans held for investment decreased $1.6 million from the prior year, primarily as a result of declining rates and non-performing loans. Other expenses declined $4.4 million primarily due to expense reductions and higher cash receipts on residual interests in securitizations.


21


Table of Contents

Income Taxes
Our effective tax rate for continuing operations was 38.4% and 38.1% for the three months ended July 31, 2010 and 2009, respectively. Our effective tax rate increased from the prior year due to non-taxable gains from investments in company-owned life insurance assets recorded in the first fiscal quarter of last year. This increase was partially offset by a decrease to the state effective tax rate. We expect our effective tax rate for full fiscal year 2011 to be approximately 39%.
Mortgage Loans Held for Investment
Mortgage loans held for investment at July 31, 2010 totaled $563.1 million. The portfolio includes loans originated by Sand Canyon Corporation (SCC) and purchased by HRB Bank which constitutes approximately 63% of the total loan portfolio at July 31, 2010. We have experienced higher rates of delinquency and have greater exposure to loss with respect to this segment of our loan portfolio. Our remaining loan portfolio totaled $239.9 million and is characteristic of a prime loan portfolio, and we believe subject to a lower loss exposure.
Detail of our mortgage loans held for investment and the related allowance, excluding unamortized deferred fees and costs of $4.8 million and $5.3 million at July 31, 2010 and April 30, 2010, respectively, is as follows:
(dollars in 000s)
Outstanding
Loan Loss Allowance % 30+ Days
Principal Balance Amount % of Principal Past Due
As of July 31, 2010:
Purchased from SCC
$ 406,881 $ 77,618 19.1 % 37.3 %
All other
239,850 10,778 4.5 % 10.0 %
$ 646,731 $ 88,396 13.7 % 27.2 %
As of April 30, 2010:
Purchased from SCC
$ 434,644 $ 82,793 19.1 % 37.8 %
All other
249,040 10,742 4.3 % 8.9 %
$ 683,684 $ 93,535 13.7 % 27.3 %
We recorded provisions for loan losses of $8.0 million and $13.6 million during the three months ended July 31, 2010 and 2009, respectively. Our allowance for loan losses as a percent of mortgage loans was 13.7%, or $88.4 million, at July 31, 2010, compared to 13.7%, or $93.5 million, at April 30, 2010. This allowance represents our best estimate of credit losses inherent in the loan portfolio as of the balance sheet dates.
FINANCIAL CONDITION
These comments should be read in conjunction with the condensed consolidated balance sheets and condensed consolidated statements of cash flows found on pages 1 and 3, respectively.
CAPITAL RESOURCES AND LIQUIDITY – Our sources of capital include cash from operations, cash from customer deposits, issuances of common stock and debt. We use capital primarily to fund working capital, pay dividends, repurchase shares of common stock and acquire businesses. Our operations are highly seasonal and therefore generally require the use of cash to fund operating losses during the period May through mid-January.
Given the likely availability of a number of liquidity options discussed herein, including borrowing capacity under our unsecured committed lines of credit (CLOCs), we believe, that in the absence of any unexpected developments, our existing sources of capital at July 31, 2010 are sufficient to meet our operating needs.
CASH FROM OPERATING ACTIVITIES – Cash used by operations totaled $348.3 million for the first three months of fiscal year 2011, compared with $454.6 million for the same period last year. The decrease was primarily due to lower income tax payments made during the current quarter compared to the prior year.
CASH FROM INVESTING ACTIVITIES – Cash used in investing activities totaled $6.0 million for the first three months of fiscal year 2011, compared to $15.4 million provided in the same period last year.
Mortgage Loans Held for Investment. We received net payments of $17.6 million and $19.3 million on our mortgage loans held for investment for the first three months of fiscal years 2011 and 2010, respectively. Cash payments declined due primarily due to non-performing loans and continued run-off of our portfolio.
Purchases of Property and Equipment. Total cash paid for property and equipment was $8.6 million and $8.8 million for the first three months of fiscal years 2011 and 2010, respectively.


22


Table of Contents

Business Acquisitions. Total cash paid for acquisitions was $33.2 million and $1.5 million during the three months ended July 31, 2010 and 2009, respectively. In July 2010 our Business Services segment acquired a Boston-based accounting firm for $29.8 million in cash, subject to adjustments.
Sales of Businesses. During the first quarter of fiscal year 2011, we sold 127 tax offices to franchisees for proceeds of $26.4 million. During fiscal year 2010, we sold 267 tax offices to franchisees for proceeds of $65.7 million. The majority of these sales were financed through Franchise Equity Lines of Credit (FELCs). Sales proceeds and cash payments under the lines of credit are both included in investing activities.
CASH FROM FINANCING ACTIVITIES – Cash used in financing activities totaled $348.9 million for the first three months of fiscal year 2011, compared to $216.2 million for the same period last year.
Customer Banking Deposits. Customer banking deposits declined $121.4 million for the three months ended July 31, 2010 compared to $143.2 million in the prior year, due to seasonal fluctuations in prepaid debit card deposits.
Dividends. We have consistently paid quarterly dividends. Dividends paid totaled $48.7 million and $50.3 million for the three months ended July 31, 2010 and 2009, respectively.
Repurchase and Retirement of Common Stock. During the three months ended July 31, 2010, we purchased and immediately retired 15.5 million shares of our common stock at a cost of $235.7 million. Cash payments of $161.0 million were made during the quarter for the share repurchases with the settlement of the remaining $74.7 million occurring in August. We may continue to repurchase and retire common stock or retire treasury stock in the future.
Issuances of Common Stock. Proceeds from the issuance of common stock totaled $1.5 million and $6.7 million for the three months ended July 31, 2010 and 2009, respectively. This decline is due to a reduction in stock option exercises and the related tax benefits.
BORROWINGS
The following chart provides the debt ratings for BFC as of July 31, 2010:
Short-term Long-term Outlook
Moody’s
P-2 Baa1 Negative
S&P
A-2 BBB Positive (1 )
DBRS
R-2(high ) BBB(high ) Positive (1 )
(1) In August 2010, the outlook was changed to “Stable.”
During the quarter ended July 31, 2010 Moody’s revised their outlook from stable to negative, and in August, initiated a 90-day review period to consider a possible ratings downgrade.
There have been no other material changes in our borrowings or debt ratings from those reported at April 30, 2010 in our Annual Report on Form 10-K.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS
There have been no material changes in our contractual obligations and commercial commitments from those reported at April 30, 2010 in our Annual Report on Form 10-K.
REGULATORY ENVIRONMENT
There have been no material changes in our regulatory environment from those reported at April 30, 2010 in our Annual Report on Form 10-K.
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “will,” “would,” “should,” “could” or “may.” Forward-looking statements provide management’s current expectations or predictions of future conditions, events or results. They may include projections of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future


23


Table of Contents

operations, products or services, or descriptions of assumptions underlying any of the above. They are not guarantees of future performance. By their nature, forward-looking statements are subject to risks and uncertainties. These statements speak only as of the date made and management does not undertake to update them to reflect changes or events occurring after that date except as required by federal securities laws.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported at April 30, 2010 in our Annual Report on Form 10-K.
ITEM 4. CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
As of the end of the period covered by this Form 10-Q, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures. The controls evaluation was done under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer. Based on this evaluation, we have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
RAL Litigation
We have been named in multiple lawsuits as defendants in litigation regarding our refund anticipation loan program in past years. All of those lawsuits have been settled or otherwise resolved, except for one.
The sole remaining case is a putative class action styled Sandra J. Basile, et al. v. H&R Block, Inc., et al. , April Term 1992 Civil Action No. 3246 in the Court of Common Pleas, First Judicial District Court of Pennsylvania, Philadelphia County, instituted on April 23, 1993. The plaintiffs allege inadequate disclosures with respect to the RAL product and assert claims for violation of consumer protection statutes, negligent misrepresentation, breach of fiduciary duty, common law fraud, usury, and violation of the Truth In Lending Act. Plaintiffs seek unspecified actual and punitive damages, injunctive relief, attorneys’ fees and costs. A Pennsylvania class was certified, but later decertified by the trial court in December 2003. The trial court’s decertification decision is currently on appeal. We believe we have meritorious defenses to this case and intend to defend it vigorously. There can be no assurances, however, as to the outcome of this case or its impact on our consolidated results of operations.
Peace of Mind Litigation
We are defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al. v. H&R Block Tax Services, Inc., et al. , Case No. 08-CV-591 in the U.S. District Court for the Southern District of Illinois, is a putative class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002. The plaintiffs allege that the sale of POM guarantees constitutes (1) statutory fraud by selling insurance without a license, (2) an unfair trade practice, by omission and by “cramming” (i.e., charging customers for the guarantee even though they did not request it or want it), and (3) a breach of fiduciary duty. The plaintiffs seek unspecified damages, injunctive relief, attorneys’ fees and costs. The Madison County court ultimately certified a class consisting of all persons residing in 13 states who


24


Table of Contents

paid a separate fee for POM from January 1, 1997 to the date of a final judgment from the court. We subsequently removed the case to federal court in the Southern District of Illinois, where it is now pending. In November 2009, the federal court issued an order vacating the state court’s class certification ruling and allowing plaintiffs time to file a renewed motion for class certification under the federal rules. Plaintiffs filed a new motion for class certification seeking certification of an 11-state class. Oral argument on plaintiffs’ motion occurred in April 2010 and the parties are awaiting a ruling. A trial date has been set for November 2010.
There is one other putative class action pending against us in Texas that involves the POM guarantee. This case, styled Desiri L. Soliz v. H&R Block, et al. (Cause No. 03-032-D), was filed on January 23, 2003 in the District Court of Kleberg County, Texas. This case involves the same plaintiffs’ attorneys that are involved in the Marshall litigation in Illinois and contains allegations similar to those in the Marshall litigation. The plaintiff seeks actual and treble damages, equitable relief, attorneys’ fees and costs. No class has been certified in this case.
We believe we have meritorious defenses to the claims in the POM Cases, and we intend to defend them vigorously. The amounts claimed in the POM Cases are substantial, however, and there can be no assurances as to the outcome of these pending actions or their impact on our consolidated results of operations, individually or in the aggregate.
Express IRA Litigation
On March 15, 2006, the New York Attorney General filed a lawsuit in the Supreme Court of the State of New York, County of New York (Index No. 06/401110) styled The People of New York v. H&R Block, Inc. and H&R Block Financial Advisors, Inc ., et al. asserting claims against the Express IRA product. Thereafter, a number of civil actions were filed against HRBFA and us concerning the product. Except for two cases pending in state court, all of the civil actions were consolidated by the panel for Multi-District Litigation into a single action styled In re H&R Block, Inc. Express IRA Marketing Litigation (Case No. 06-1786-MD-RED) in the United States District Court for the Western District of Missouri. To avoid the cost and inherent risk associated with litigation, we reached an agreement to settle these cases. The settlement became final in May 2010. We previously recorded a sufficient liability for the loss associated with the settlement.
One other lawsuit relating to the Express IRA product remains pending. This lawsuit was filed on January 2, 2008 by the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) and is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. The defendants have filed a motion to dismiss. We believe we have meritorious defenses to the claims in this case, and we intend to defend this case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
Although we sold HRBFA effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.
RSM McGladrey Litigation
RSM EquiCo, its parent and certain of its subsidiaries and affiliates, are parties to a class action filed on July 11, 2006 and styled Do Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al., Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations relating to business valuation services provided by RSM EquiCo, including allegations of fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition. Plaintiffs seek unspecified actual and punitive damages, in addition to pre-judgment interest and attorneys’ fees. On March 17, 2009, the court granted plaintiffs’ motion for class certification on all claims. The defendants filed two requests for interlocutory review of the decision, the last of which was denied by the Supreme Court of California on September 30, 2009. A trial date has been set for January 2011.
The certified class consists of RSM EquiCo’s U.S. clients who signed platform agreements and for whom RSM EquiCo did not ultimately market their business for sale. The fees paid to RSM EquiCo in connection with these agreements total approximately $185 million, a number which substantially exceeds the equity of RSM EquiCo. We intend to defend this case vigorously. The amount claimed in this action is substantial and could have a


25


Table of Contents

material adverse impact on our consolidated results of operations. There can be no assurance regarding the outcome of this matter.
On December 7, 2009, a lawsuit was filed in the Circuit Court of Cook County, Illinois (2009-L-014920) against M&P, RSM and H&R Block styled Ronald R. Peterson ex rel. Lancelot Investors Fund, L.P., et al. v. McGladrey & Pullen LLP, et al. The case was removed to the United States District Court for the Northern District of Illinois on December 28, 2009, where it remains pending (Case No. 1:10-CV-00274). The complaint, which was filed by the trustee for certain bankrupt investment funds, seeks unspecified damages and asserts claims against RSM for vicarious liability and alter ego liability and against H&R Block for equitable restitution relating to audit work performed by M&P. The amount claimed in this case is substantial. We believe we have meritorious defenses to the claims against RSM and H&R Block in this case and intend to defend it vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
RSM and M&P operate in an alternative practice structure. Accordingly, certain claims and lawsuits against M&P could have an impact on RSM. More specifically, any judgments or settlements arising from claims and lawsuits against M&P that exceed its insurance coverage could have a direct adverse effect on M&P’s operations. Although RSM is not responsible for the liabilities of M&P, significant M&P litigation and claims could impair the profitability of the alternative practice structure and impair the ability to attract and retain clients and quality professionals. This could, in turn, have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of any claims or litigation involving M&P.
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state and federal regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (Case No. 08-2474-BLS) styled Commonwealth of Massachusetts v. H&R Block, Inc., et al., alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. In November 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (1) advance notice to the Massachusetts Attorney General and (2) if the Attorney General objects to foreclosure, approval by the court. An appeal of the preliminary injunction was denied. A trial date has been set for June 2011. We believe the claims in this case are without merit, and we intend to defend this case vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.
Other Claims and Litigation
We have been named in several wage and hour class action lawsuits throughout the country, respectively styled Alice Williams v. H&R Block Enterprises LLC , Case No.RG08366506 (Superior Court of California, County of Alameda, filed January 17, 2008); Arabella Lemus v. H&R Block Enterprises LLC, et al., Case No. CGC-09-489251 (United States District Court, Northern District of California, filed June 9, 2009); Delana Ugas v. H&R Block Enterprises LLC, et al., Case No. BC417700 (United States District Court, Central District of California, filed July 13, 2009); Barbara Petroski v. H&R Block Eastern Enterprises, Inc., et al., Case


26


Table of Contents

No. 10-CV-00075 (United States District Court, Western District of Missouri, filed January 25, 2010); Lance Hom v. H&R Block Enterprises LLC, et al., Case No. 10CV0476 H (United States District Court, Southern District of California, filed March 4, 2010); Stacy Oyer v. H&R Block Eastern Enterprises, Inc., et al., Case No. 10-CV-00387-WMS (United States District Court, Western District of New York, filed May 10, 2010); and Li Dong Ma v. RSM McGladrey TBS, LLC, et al., Case No. C-08-01729 JF (United States District Court, Northern District of California, filed February 28, 2008). These cases involve a variety of legal theories and allegations including, among other things, failure to compensate employees for all hours worked; failure to provide employees with meal periods; failure to provide itemized wage statements; failure to pay wages due upon termination; failure to compensate for mandatory off-season training; and/or misclassification of non-exempt employees. The plaintiffs seek actual damages, in addition to statutory penalties, pre-judgment interest and attorneys’ fees. We believe we have meritorious defenses to the claims in these cases and intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, and the ultimate liability with respect to these matters is difficult to predict. There can be no assurances as to the outcome of these cases or their impact on our consolidated results of operations, individually or in the aggregate.
In addition, we are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. Some of these investigations, claims and lawsuits pertain to RALs, the electronic filing of customers’ income tax returns, the POM guarantee program, and other products and services. We believe we have meritorious defenses to each of these investigations, claims and lawsuits, and we are defending or intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, the ultimate liability with respect to such matters is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could have a material adverse impact on our consolidated results of operations.
We are also party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning the preparation of customers’ income tax returns, the fees charged customers for various products and services, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse impact on our consolidated results of operations.
ITEM 1A. RISK FACTORS
THE ELIMINATION OF THE IRS DEBT INDICATOR MAY INCREASE THE RISK OF DEFAULT ON RALS AND MAY REDUCE OUR PROFITABILITY.
In August 2010, the Internal Revenue Service (IRS) announced that, as of the beginning of the upcoming tax season, it would no longer furnish the debt indicator (DI), to tax preparers or financial institutions. The DI is an underwriting tool that lenders use when considering whether to loan money to taxpayers who apply for a refund anticipation loan (RAL), which is short term loan, secured by the taxpayer’s federal tax refund. As a result of the IRS decision, approval rates and loan amounts will likely be lower, and lenders may issue RALs that have a greater probability of not being repaid. Our participation interests in any RALs issued without the DI used in the credit assessment of the client may have a higher risk of default, which could increase our bad debt expense and reduce our profitability. During the fiscal year ended April 30, 2010, our revenues from RAL participations (including RALs which were based on underwriting standards that included use of the DI) totaled $146.2 million. RAL volumes are expected to decline in fiscal year 2011, and alternate products may have lower margins resulting in reduced profitability. We estimate that the impact of the discontinuation of the DI will reduce our pretax profitability by approximately $25 million or $0.05 per share. Our estimate is based on a number of assumptions and actual results could differ.
There have been no other material changes in our risk factors from those reported at April 30, 2010 in our Annual Report on Form 10-K.


27


Table of Contents

A summary of our purchases of H&R Block common stock during the first quarter of fiscal year 2011 is as follows:
(in 000s, except per share amounts)
Total Number of Shares
Maximum $ Value
Total
Average
Purchased as Part of
of Shares that May
Number of Shares
Price Paid
Publicly Announced
Be Purchased Under
Purchased (1) per Share Plans or Programs (2) the Plans or Programs
May 1 – May 31
2 $ 18.32 - $ 1,651,619
June 1 – June 30
79 $ 16.39 - $ 1,651,619
July 1 – July 31
15,633 $ 15.21 15,500 $ 1,416,177
(1) We purchased 214,233 shares in connection with the funding of employee income tax withholding obligations arising upon the exercise of stock options or the lapse of restrictions on nonvested shares.
(2) In June 2008, our Board of Directors rescinded previous authorizations to repurchase shares of our common stock, and approved an authorization to purchase up to $2.0 billion of our common stock through June 2012.
ITEM 6. EXHIBITS
10 .1 H&R Block, Inc. 2003 Long-Term Executive Compensation Plan (amended and restated effective July 27, 2010).*
10 .2 H&R Block, Inc. Executive Severance Plan (amended and restated effective July 27, 2010).*
10 .3 H&R Block, Inc. Severance Plan (amended and restated effective July 27, 2010).*
10 .4 H&R Block, Inc. Deferred Compensation Plan for Executives (amended and restated effective July 27, 2010).*
31 .1 Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31 .2 Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32 .1 Certification by Chief Executive Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
32 .2 Certification by Chief Financial Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
* Indicates management contracts, compensatory plans or arrangements.


28


Table of Contents

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
(-s- Alan M. Bennett)
Alan M. Bennett
President and Chief Executive Officer
September 3, 2010
(-s- Jeffrey T. Brown)
Jeffrey T. Brown
Vice President, Interim Chief Financial
Officer and Corporate Controller
September 3, 2010


29

TABLE OF CONTENTS