HRB 10-Q Quarterly Report Dec. 31, 2024 | Alphaminr

HRB 10-Q Quarter ended Dec. 31, 2024

H&R BLOCK INC
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2024-12-31
Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended
December 31, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission file number 1-06089

H&R Block, Inc.
(Exact name of registrant as specified in its charter)
Missouri 44-0607856
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)
One H&R Block Way , Kansas City , Missouri 64105
(Address of principal executive offices, including zip code)
( 816 ) 854-3000
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Stock, without par value HRB New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer Accelerated filer Non-accelerated filer Smaller reporting company Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on January 31, 2025: 133,849,262 shares.



Table of Contents

Form 10-Q for the Period ended December 31, 2024
Table of Contents



Table of Contents
PART I    FINANCIAL INFORMATION
ITEM 1.    FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS: (unaudited, in 000s, except per share amounts)
Three months ended December 31, Six months ended December 31,
2024 2023 2024 2023
REVENUES:
Service revenues $ 152,968 $ 149,081 $ 334,739 $ 320,807
Royalty, product and other revenues 26,102 30,002 38,141 42,076
179,070 179,083 372,880 362,883
OPERATING EXPENSES:
Costs of revenues 314,209 299,827 583,790 559,185
Selling, general and administrative 158,152 146,688 310,712 277,456
Total operating expenses 472,361 446,515 894,502 836,641
Other income (expense), net 2,744 5,922 14,661 15,758
Interest expense on borrowings ( 21,752 ) ( 21,364 ) ( 37,599 ) ( 37,234 )
Loss from continuing operations before income tax benefit ( 312,299 ) ( 282,874 ) ( 544,560 ) ( 495,234 )
Income tax benefit ( 69,833 ) ( 93,758 ) ( 130,673 ) ( 143,245 )
Net loss from continuing operations ( 242,466 ) ( 189,116 ) ( 413,887 ) ( 351,989 )
Net loss from discontinued operations, net of tax benefits of $ 286 , $ 191 , $ 631 and $ 373
( 954 ) ( 639 ) ( 2,109 ) ( 1,248 )
NET LOSS $ ( 243,420 ) $ ( 189,755 ) $ ( 415,996 ) $ ( 353,237 )
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations $ ( 1.79 ) $ ( 1.33 ) $ ( 3.02 ) $ ( 2.44 )
Discontinued operations ( 0.01 ) ( 0.01 ) ( 0.01 )
Consolidated $ ( 1.80 ) $ ( 1.33 ) $ ( 3.03 ) $ ( 2.45 )
DIVIDENDS DECLARED PER SHARE $ 0.375 $ 0.32 $ 0.75 $ 0.64
COMPREHENSIVE LOSS:
Net loss $ ( 243,420 ) $ ( 189,755 ) $ ( 415,996 ) $ ( 353,237 )
Change in foreign currency translation adjustments ( 29,034 ) 11,559 ( 22,917 ) 645
Other comprehensive income (loss) ( 29,034 ) 11,559 ( 22,917 ) 645
Comprehensive loss $ ( 272,454 ) $ ( 178,196 ) $ ( 438,913 ) $ ( 352,592 )
See accompanying notes to consolidated financial statements.










H&R Block, Inc. |Q2 FY2025 Form 10-Q
1

Table of Contents
CONSOLIDATED BALANCE SHEETS (unaudited, in 000s, except
share and per share amounts)
As of December 31, 2024 June 30, 2024
ASSETS
Cash and cash equivalents $ 320,051 $ 1,053,326
Cash and cash equivalents - restricted 21,473 21,867
Receivables, less allowance for credit losses of $ 20,025 and $ 61,182
321,171 69,075
Prepaid expenses and other current assets 114,658 95,208
Total current assets 777,353 1,239,476
Property and equipment, at cost, less accumulated depreciation and amortization of $ 849,691 and $ 838,814
143,833 131,319
Operating lease right of use assets 389,629 461,986
Intangible assets, net 270,601 264,102
Goodwill 783,286 785,226
Deferred tax assets and income taxes receivable 281,694 271,658
Other noncurrent assets 65,924 65,043
Total assets $ 2,712,320 $ 3,218,810
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES:
Accounts payable and accrued expenses $ 136,893 $ 155,830
Accrued salaries, wages and payroll taxes 64,993 105,548
Accrued income taxes and reserves for uncertain tax positions 149,255 318,830
Current portion of long-term debt 349,611
Operating lease liabilities 170,726 206,070
Deferred revenue and other current liabilities 187,885 191,050
Total current liabilities 1,059,363 977,328
Long-term debt and line of credit borrowings 1,932,545 1,491,095
Deferred tax liabilities and reserves for uncertain tax positions 292,643 291,063
Operating lease liabilities 228,041 265,373
Deferred revenue and other noncurrent liabilities 72,188 103,357
Total liabilities 3,584,780 3,128,216
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock, no par, stated value $ 0.01 per share, 800,000,000 shares authorized, shares issued of 164,367,434 and 170,915,771
1,644 1,709
Additional paid-in capital 752,093 762,583
Accumulated other comprehensive loss ( 71,762 ) ( 48,845 )
Retained earnings (deficit) ( 908,785 ) 12,654
Less treasury shares, at cost, of 30,522,962 and 31,324,609
( 645,650 ) ( 637,507 )
Total stockholders' equity (deficiency) ( 872,460 ) 90,594
Total liabilities and stockholders' equity $ 2,712,320 $ 3,218,810
See accompanying notes to consolidated financial statements.
2
Q2 FY2025 Form 10-Q| H&R Block, Inc.

Table of Contents
CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, in 000s)
Six months ended December 31, 2024 2023
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss $ ( 415,996 ) $ ( 353,237 )
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization 58,026 60,331
Provision for credit losses 20,727 21,536
Deferred taxes ( 1,531 ) ( 35,525 )
Stock-based compensation 17,945 17,525
Changes in assets and liabilities, net of acquisitions:
Receivables ( 262,348 ) ( 348,833 )
Prepaid expenses, other current and noncurrent assets 2,588 ( 7,395 )
Accounts payable, accrued expenses, salaries, wages and payroll taxes ( 76,806 ) ( 58,543 )
Deferred revenue, other current and noncurrent liabilities ( 45,170 ) ( 58,520 )
Income tax receivables, accrued income taxes and income tax reserves ( 192,340 ) ( 180,706 )
Other, net ( 733 ) 1,201
Net cash used in operating activities ( 895,638 ) ( 942,166 )
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures ( 49,115 ) ( 32,708 )
Payments made for business acquisitions, net of cash acquired ( 28,017 ) ( 27,158 )
Franchise loans funded ( 17,442 ) ( 15,491 )
Payments from franchisees 971 2,747
Other, net 6,110 1,565
Net cash used in investing activities ( 87,493 ) ( 71,045 )
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of line of credit borrowings ( 100,000 ) ( 25,000 )
Proceeds from line of credit borrowings 890,000 825,000
Dividends paid ( 96,960 ) ( 89,854 )
Repurchase of common stock, including shares surrendered ( 436,233 ) ( 378,709 )
Other, net 1,791 4,011
Net cash provided by financing activities 258,598 335,448
Effects of exchange rate changes on cash ( 9,136 ) 671
Net decrease in cash and cash equivalents, including restricted balances ( 733,669 ) ( 677,092 )
Cash, cash equivalents and restricted cash, beginning of period 1,075,193 1,015,316
Cash, cash equivalents and restricted cash, end of period $ 341,524 $ 338,224
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net (includes payments for purchased investment tax credits) $ 62,290 $ 72,160
Interest paid on borrowings 33,412 35,496
Accrued additions to property and equipment 3,798 4,036
New operating right of use assets and related lease liabilities 47,135 70,532
Accrued dividends payable to common shareholders 50,176 45,273
See accompanying notes to consolidated financial statements.
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CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (amounts in 000s, except per share amounts)
Common Stock Additional
Paid-in
Capital
Accumulated Other
Comprehensive
Loss (1)
Retained
Earnings
(Deficit)
Treasury Stock Total
Stockholders’
Equity
Shares Amount Shares Amount
Balances as of July 1, 2024 170,916 $ 1,709 $ 762,583 $ ( 48,845 ) $ 12,654 ( 31,325 ) $ ( 637,507 ) $ 90,594
Net loss ( 172,576 ) ( 172,576 )
Other comprehensive income 6,117 6,117
Stock-based compensation 7,463 7,463
Stock-based awards exercised or vested ( 23,990 ) ( 2,611 ) 1,319 26,848 247
Acquisition of treasury shares (2)
( 567 ) ( 35,882 ) ( 35,882 )
Repurchase and retirement of common shares ( 3,301 ) ( 33 ) ( 1,980 ) ( 209,708 ) ( 211,721 )
Cash dividends declared - $ 0.375 per share
( 52,307 ) ( 52,307 )
Balances as of September 30, 2024 167,615 $ 1,676 $ 744,076 $ ( 42,728 ) $ ( 424,548 ) ( 30,573 ) $ ( 646,541 ) $ ( 368,065 )
Net loss ( 243,420 ) ( 243,420 )
Other comprehensive loss ( 29,034 ) ( 29,034 )
Stock-based compensation 9,156 9,156
Stock-based awards exercised or vested 810 ( 245 ) 54 1,144 1,709
Acquisition of treasury shares (2)
( 4 ) ( 253 ) ( 253 )
Repurchase and retirement of common shares ( 3,248 ) ( 32 ) ( 1,949 ) ( 190,396 ) ( 192,377 )
Cash dividends declared - $ 0.375 per share
( 50,176 ) ( 50,176 )
Balances as of December 31, 2024 164,367 $ 1,644 $ 752,093 $ ( 71,762 ) $ ( 908,785 ) ( 30,523 ) $ ( 645,650 ) $ ( 872,460 )
(1) The balance of our accumulated other comprehensive loss consists of foreign currency translation adjustments.
(2) Represents shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards.
See accompanying notes to consolidated financial statements.


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(amounts in 000s, except per share amounts)
Common Stock Additional
Paid-in
Capital
Accumulated Other
Comprehensive
Loss (1)
Retained
Earnings
(Deficit)
Treasury Stock Total
Stockholders’
Equity
Shares Amount Shares Amount
Balances as of July 1, 2023 178,936 $ 1,789 $ 770,376 $ ( 37,099 ) $ ( 48,677 ) ( 32,786 ) $ ( 654,325 ) $ 32,064
Net loss ( 163,482 ) ( 163,482 )
Other comprehensive loss ( 10,914 ) ( 10,914 )
Stock-based compensation 6,211 6,211
Stock-based awards exercised or vested ( 34,226 ) ( 3,220 ) 1,867 37,348 ( 98 )
Acquisition of treasury shares (2)
( 823 ) ( 28,464 ) ( 28,464 )
Repurchase and retirement of common shares ( 3,265 ) ( 32 ) ( 1,927 ) ( 131,341 ) ( 133,300 )
Cash dividends declared - $ 0.32 per share
( 46,901 ) ( 46,901 )
Balances as of September 30, 2023 175,671 $ 1,757 $ 740,434 $ ( 48,013 ) $ ( 393,621 ) ( 31,742 ) $ ( 645,441 ) $ ( 344,884 )
Net loss ( 189,755 ) ( 189,755 )
Other comprehensive income 11,559 11,559
Stock-based compensation 9,270 9,270
Stock-based awards exercised or vested ( 165 ) ( 46 ) 348 7,087 6,876
Acquisition of treasury shares (2)
( 3 ) ( 125 ) ( 125 )
Repurchase and retirement of common shares ( 4,755 ) ( 48 ) ( 2,805 ) ( 217,467 ) ( 220,320 )
Cash dividends declared - $ 0.32 per share
( 45,273 ) ( 45,273 )
Balances as of December 31, 2023 170,916 $ 1,709 $ 746,734 $ ( 36,454 ) $ ( 846,162 ) ( 31,397 ) $ ( 638,479 ) $ ( 772,652 )
(1) The balance of our accumulated other comprehensive loss consists of foreign currency translation adjustments.
(2) Represents shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards.
See accompanying notes to consolidated financial statements.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION The consolidated balance sheets as of December 31, 2024 and June 30, 2024, the consolidated statements of operations and comprehensive loss for the three and six months ended December 31, 2024 and 2023, the consolidated statements of cash flows for the six months ended December 31, 2024 and 2023, and the consolidated statements of stockholders' equity for the three and six months ended December 31, 2024 and 2023 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of December 31, 2024 and 2023 and for all periods presented, have been made.
"H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc., to H&R Block, Inc. and its subsidiaries, or to H&R Block, Inc.'s operating subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our June 30, 2024 Annual Report on Form 10-K. All amounts presented herein as of June 30, 2024 or for the year then ended are derived from our Annual Report on Form 10-K.
MANAGEMENT ESTIMATES The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, and fair value of reporting units. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation, which exited its mortgage business in fiscal year 2008.
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NOTE 2: REVENUE RECOGNITION
The majority of our revenues are from our United States (U.S.) tax services business. The following table disaggregates our U.S. revenues by major service line, with revenues from our international tax services businesses and from Wave included as separate lines:
(in 000s)
Three months ended December 31, Six months ended December 31,
2024 2023 2024 2023
Revenues:
U.S. assisted tax preparation $ 48,380 $ 48,342 $ 91,343 $ 87,605
U.S. royalties 3,499 5,454 9,351 11,155
U.S. DIY tax preparation 13,744 13,111 16,980 16,959
Refund Transfers 637 813 1,497 1,955
Peace of Mind® Extended Service Plan 16,145 17,440 39,242 42,287
Tax Identity Shield® 4,013 4,694 7,922 9,274
Emerald Card® and Spruce SM
10,148 11,700 18,974 20,333
Interest and fee income on Emerald Advance® 12,308 15,235 12,308 15,533
International 31,811 29,569 96,666 90,134
Wave 26,561 23,133 52,964 47,076
Other 11,824 9,592 25,633 20,572
Total revenues $ 179,070 $ 179,083 $ 372,880 $ 362,883
Changes in the balances of deferred revenue and wages for our Peace of Mind® Extended Service Plan (POM) are as follows:
(in 000s)
POM Deferred Revenue Deferred Wages
Six months ended December 31, 2024 2023 2024 2023
Balance, beginning of the period $ 156,610 $ 167,257 $ 20,212 $ 21,828
Amounts deferred 3,209 3,601 15 8
Amounts recognized on previous deferrals ( 46,962 ) ( 48,995 ) ( 6,092 ) ( 5,590 )
Balance, end of the period $ 112,857 $ 121,863 $ 14,135 $ 16,246
As of December 31, 2024, deferred revenue related to POM was $ 112.9 million. We expect that $ 83.0 million will be recognized over the next twelve months , while the remaining balance will be recognized over the following five years .
As of December 31, 2024 and 2023, Tax Identity Shield® (TIS) deferred revenue was $ 14.1 million and $ 16.5 million, respectively. Deferred revenue related to TIS was $ 21.4 million and $ 25.2 million as of June 30, 2024 and 2023, respectively. All deferred revenue related to TIS will be recognized by April 2025 .
NOTE 3: EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY
EARNINGS PER SHARE – Basic and diluted earnings (loss) per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income (loss) from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 2.7 million shares for the three and six months ended December 31, 2024 and 3.2 million
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shares for the three and six months ended December 31, 2023, as the effect would be antidilutive due to the net loss from continuing operations during the periods.
The computations of basic and diluted earnings (loss) per share from continuing operations are as follows:
(in 000s, except per share amounts)
Three months ended December 31, Six months ended December 31,
2024 2023 2024 2023
Net loss from continuing operations attributable to shareholders $ ( 242,466 ) $ ( 189,116 ) $ ( 413,887 ) $ ( 351,989 )
Amounts allocated to participating securities ( 240 ) ( 192 ) ( 469 ) ( 369 )
Net loss from continuing operations attributable to common shareholders $ ( 242,706 ) $ ( 189,308 ) $ ( 414,356 ) $ ( 352,358 )
Basic weighted average common shares 135,563 142,340 137,359 144,307
Potential dilutive shares
Dilutive weighted average common shares 135,563 142,340 137,359 144,307
Loss per share from continuing operations attributable to common shareholders:
Basic $ ( 1.79 ) $ ( 1.33 ) $ ( 3.02 ) $ ( 2.44 )
Diluted ( 1.79 ) ( 1.33 ) ( 3.02 ) ( 2.44 )
The decrease in the weighted average shares outstanding is due to share repurchases completed in the current and prior fiscal years.
STOCK-BASED COMPENSATION – We granted 1.1 million and 1.7 million shares, including adjustments for performance achievement and dividend equivalents, under our stock-based compensation plans during the six months ended December 31, 2024 and 2023, respectively. Stock-based compensation expense of our continuing operations totaled $ 9.2 million and $ 17.9 million for the three and six months ended December 31, 2024, respectively, and $ 9.9 million and $ 17.5 million for the three and six months ended December 31, 2023, respectively. As of December 31, 2024, unrecognized compensation cost for nonvested shares and units totaled $ 59.5 million.
NOTE 4: RECEIVABLES
Receivables, net of their related allowance, consist of the following:
(in 000s)
As of December 31, 2024 June 30, 2024
Short-term Long-term Short-term Long-term
Loans to franchisees $ 19,764 $ 20,861 $ 5,917 $ 16,498
Receivables for U.S. assisted and DIY tax preparation and related fees 9,823 5,440 18,440 5,332
H&R Block's Instant Refund® receivables
1,375 184 2,947 207
Emerald Advance® 266,110 23,643 17,867 21,360
Software receivables from retailers 2,073 1,029
Royalties and other receivables from franchisees 6,955 5,808
Wave payment processing receivables 693 1,078
Other 14,378 659 15,989 427
Total $ 321,171 $ 50,787 $ 69,075 $ 43,824
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Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances consist of term loans made primarily to finance the purchase of franchises and revolving lines of credit primarily for the purpose of funding working capital needs. As of December 31, 2024 and June 30, 2024, loans with a principal balance more than 90 days past due or on non-accrual status were $ 2.2 million and $ 1.1 million, respectively.
H&R BLOCK'S INSTANT REFUND ® H&R Block's Instant Refund® amounts are generally received from the Canada Revenue Agency within 60 days of filing the client's return, with the remaining balance collectible from the client.
We review the credit quality of our Instant Refund receivables based on pools, which are segregated by the tax return year of origination, with older years being deemed more unlikely to be repaid. We establish an allowance for credit losses at an amount that we believe reflects the receivable at net realizable value. In December of each year, we charge-off the receivables and the related allowance to an amount we believe represents the net realizable value.
B alances and amounts on non-accrual status, classified as impaired, or more than 60 days past due, by tax return year of origination, as of December 31, 2024 are as foll ows:
(in 000s)
Tax return year of origination Balance More Than 60 Days Past Due
2023 $ 375 $ 316
2022 and prior 1,184 1,184
1,559 $ 1,500
Allowance
Net balance $ 1,559
EMERALD ADVANCE ® We review the credit quality of our purchased participation interests in Emerald Advance® (EA) receivables based on pools, which are segregated by the fiscal year of origination, with older years being deemed more unlikely to be repaid. We establish an allowance for credit losses at an amount that we believe reflects the receivable at net realizable value. Typically, in December of each year, we charge-off the receivables and the related allowance for EAs to an amount we believe represents the net realizable value.
Balances and amounts on non-accrual status, classified as impaired, or more than 60 days past due, by fiscal year of origination, as of December 31, 2024 are as follows:
(in 000s)
Fiscal year of origination Balance Non-Accrual
2025 $ 270,393 $
2024 and prior 38,469 38,469
308,862 $ 38,469
Allowance ( 19,109 )
Net balance $ 289,753
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ALLOWANCE FOR CREDIT LOSSES Activity in the allowance for credit losses for EA and all other short-term and long-term receivables for the six months ended December 31, 2024 and 2023 is as follows:
(in 000s)
EAs All Other Total
Balances as of July 1, 2024 $ 33,536 $ 45,327 $ 78,863
Provision for credit losses 19,109 1,618 20,727
Charge-offs, recoveries and other ( 33,536 ) ( 45,552 ) ( 79,088 )
Balances as of December 31, 2024 $ 19,109 $ 1,393 $ 20,502
Balances as of July 1, 2023 $ 27,386 $ 35,108 $ 62,494
Provision for credit losses 17,885 3,651 21,536
Charge-offs, recoveries and other ( 27,714 ) ( 37,613 ) ( 65,327 )
Balances as of December 31, 2023 $ 17,557 $ 1,146 $ 18,703
For the six months ended December 31, 2024, there were $ 33.5 million of gross charge-offs related to EAs which were originated in fiscal year 2024.
NOTE 5: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for the six months ended December 31, 2024 are as follows:
(in 000s)
Goodwill Accumulated Impairment Losses Net
Balances as of July 1, 2024 $ 923,523 $ ( 138,297 ) $ 785,226
Acquisitions (1)
12,761 12,761
Disposals and foreign currency changes, net ( 14,701 ) ( 14,701 )
Impairments
Balances as of December 31, 2024 $ 921,583 $ ( 138,297 ) $ 783,286
(1) All goodwill added during the period is expected to be tax-deductible for federal income tax reporting.
We test goodwill for impairment annually as of February 1, or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.
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Components of intangible assets are as follows:
(in 000s)
Gross Carrying Amount Accumulated
Amortization
Net
As of December 31, 2024:
Reacquired franchise rights $ 413,752 $ ( 235,650 ) $ 178,102
Customer relationships 350,700 ( 280,481 ) 70,219
Internally-developed software 123,495 ( 122,332 ) 1,163
Noncompete agreements 22,807 ( 19,857 ) 2,950
Purchased technology 70,100 ( 54,543 ) 15,557
Trade name 5,800 ( 3,190 ) 2,610
$ 986,654 $ ( 716,053 ) $ 270,601
As of June 30, 2024:
Reacquired franchise rights $ 403,955 $ ( 228,157 ) $ 175,798
Customer relationships 331,435 ( 270,245 ) 61,190
Internally-developed software 122,673 ( 119,610 ) 3,063
Noncompete agreements 21,977 ( 19,494 ) 2,483
Purchased technology 70,100 ( 51,432 ) 18,668
Trade name 5,800 ( 2,900 ) 2,900
$ 955,940 $ ( 691,838 ) $ 264,102
We made payments to acquire businesses totaling $ 28.0 million and $ 27.2 million during the six months ended December 31, 2024 and 2023, respectively. The amounts and weighted-average lives of intangible assets acquired during the six months e nded December 31, 2024, including amounts capitalized related to internally-developed software, a re as follows:
(dollars in 000s)
Amount Weighted-Average Life (in years)
Customer relationships $ 19,705 5
Reacquired franchise rights 9,983 6
Internally-developed software 1,027 3
Noncompete agreements 871 5
Total $ 31,586 5
Amortization of intangible assets for the three and six months ended December 31, 2024 was $ 12.1 million and $ 25.0 million, respectively, compared to $ 15.4 million and $ 31.2 million for the three and six months ended December 31, 2023. Estimated amortization of intangible assets for fiscal years ending June 30, 2025, 2026, 2027, 2028, and 2029 is $ 47.0 million, $ 39.9 million, $ 33.1 million, $ 24.9 million and $ 16.5 million, respectively.
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NOTE 6: LONG-TERM DEBT
The components of long-term debt are as follows:
(in 000s)
As of December 31, 2024 June 30, 2024
Senior Notes, 5.250 %, due October 2025
$ 350,000 $ 350,000
Senior Notes, 2.500 %, due July 2028
500,000 500,000
Senior Notes, 3.875 %, due August 2030
650,000 650,000
Committed line of credit borrowings 790,000
Debt issuance costs and discounts ( 7,844 ) ( 8,905 )
Total long-term debt 2,282,156 1,491,095
Less: Current portion ( 349,611 )
Long-term portion $ 1,932,545 $ 1,491,095
Estimated fair value of long-term debt $ 2,193,000 $ 1,391,000
Our unsecured committed line of credit (CLOC) provides for an unsecured senior revolving credit facility in the aggregate principal amount of $ 1.5 billion, which includes a $ 175.0 million sublimit for swingline loans and a $ 50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $ 500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The CLOC will mature on June 11, 2026, unless extended pursuant to the terms of the CLOC, at which time all outstanding amounts thereunder will be due and payable. Our CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.
The CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio, as defined by the CLOC agreement, calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on March 31, June 30, and September 30 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on December 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the CLOC may be used for working capital needs or for other general corporate pu rposes. We were in compliance with these requirements as of December 31, 2024.
We had an outst anding balance of $ 790.0 million u nder our CLOC and amounts available to borrow were not limited by the debt-to-EBITDA covenant as of December 31, 2024.
NOTE 7: INCOME TAXES
We file a consolidated federal income tax return in the U.S. with the Internal Revenue Service (IRS) and file tax returns in various state, local, and foreign jurisdictions.
We had gross unrecognized tax benefits of $ 244.1 million and $ 251.8 million as of December 31, 2024 and June 30, 2024, respectively. The gross unrecognized tax benefits decreased by $ 7.7 million during the six months ended December 31, 2024. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $ 148.4 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations, anticipated closure of various tax matters currently under examination, and settlements with tax authorities. For such matters where a change in the balance of unrecognized tax benefits is not yet deemed reasonably possible, no estimate has been included.
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Our effective tax rate for continuing operations, including the effects of discrete tax items, was 24.0 % and 28.9 % for the six months ended December 31, 2024 and 2023, respectively. Discrete items increased the effective tax rate by 0.3 % and 5.4 % for the six months ended December 31, 2024, and 2023, respectively. Discrete income tax benefits of $ 1.5 million and $ 26.6 million were recorded in the six months ended December 31, 2024 and 2023, respectively. The discrete tax benefit recorded in the current period primarily resulted from investment tax credit purchases. The discrete tax benefit recorded in the prior period primarily resulted from settlements with taxing authorities and state statute of limitations expirations. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate in our second quarter to be significantly different than the rate for our full fiscal year.
Consistent with prior years, our pretax loss for the six months ended December 31, 2024 is expected to be offset by income in our third and fourth quarters due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded for the six months ended December 31, 2024 reflects management’s estimate of the annual effective tax rate applied to year-to-date loss from continuing operations adjusted for the tax impact of discrete items for the periods presented.
NOTE 8: COMMITMENTS AND CONTINGENCIES
Our U.S. and Canadian businesses offer our 100% accuracy guarantee. Assisted tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client for penalties and interest attributable to an H&R Block error on a return. DIY tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client up to a maximum of $ 10,000 if our software makes an arithmetic error that results in payment of penalties and/or interest to the respective taxing authority that a client would otherwise not have been required to pay. Our liability related to estimated losses under the 100% accuracy guarantee was $ 9.7 million and $ 14.1 million as of December 31, 2024 and June 30, 2024, respectively. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.
Liabilities related to acquisitions for (1) estimated contingent consideration based on expected financial performance of the acquired business and economic conditions at the time of acquisition and (2) estimated accrued compensation related to continued employment of key employees were $ 38.3 million and $ 26.9 million as of December 31, 2024 and June 30, 2024 respectively, with amounts recorded in deferred revenue and other liabilities. Should actual results differ from our estimates, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchises with approved short-term lines of credit for the purpose of meeting their seasonal working capital needs. Our total obligation under these lines of credit was $ 20.9 million at December 31, 2024, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $ 5.8 million.
During the six months ended December 31, 2024, the Company entered into an agreement to purchase federal investment tax credits (“ITC”), if certain conditions are met. During the six months ended December 31, 2024, we paid $ 22.9 million for ITCs. As of December 31, 2024, the Company has a remaining commitment to purchase additional ITCs, for approximately $ 80.0 million if certain conditions set forth in the agreement are satisfied, with the final payment anticipated to occur by June 30, 2025.
Emerald Advance® term loans are originated by Pathward® N.A. (Pathward). We purchase participation interests, at par, in all EAs originated by Pathward in accordance with our participation agreement. Our participation interest varies by jurisdiction. At December 31, 2024, the principal balance of purchased participation interests for the current year totaled $ 257.9 million, which represents 87% of total EA volume originated by Pathward.
NOTE 9: LITIGATION AND OTHER RELATED CONTINGENCIES
We are a defendant in numerous litigation and arbitration matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits or arbitrations to which we are subject. In some of the matters, very large or indeterminate amounts, including
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punitive damages, may be sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in handling and resolving numerous claims over an extended period of time.
The outcome of a matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how courts and arbitrators will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will view the relevant evidence and applicable law.
In addition to litigation and arbitration matters, we are also subject to other loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, arbitration and other related loss contingencies and any related settlements when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of December 31, 2024. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. Our accrued liabilities were $ 11.1 million and $ 7.2 million as of December 31, 2024 and June 30, 2024, respectively.
Our estimate of the aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a liability has not been accrued but we believe a loss is reasonably possible. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure.
Matters for which we are not currently able to estimate the reasonably possible loss or range of loss are not included in this range. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts or arbitrators on motions or appeals, analyses by experts, or the status or terms of any settlement negotiations.
The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of December 31, 2024, we believe the estimate of the aggregate range of reasonably possible losses in excess of amounts accrued, where the range of loss can be estimated, is not material.
At the end of each reporting period, we review relevant information with respect to litigation, arbitration and other related loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
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We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
We have received and are responding to certain governmental inquiries, class actions and mass arbitrations relating to the IRS Free File Program and other aspects of our DIY tax preparation services, including the use of pixels. Related to one of these matters, on February 23, 2024, the Federal Trade Commission (FTC) filed an administrative complaint before the FTC alleging unfair or deceptive business acts or practices in connection with certain aspects of our DIY tax preparation services. A hearing before an administrative law judge (ALJ) of the FTC was scheduled to begin on October 23, 2024. We filed a complaint in federal court in the Western District of Missouri challenging the constitutionality of the ALJ’s removal protections and seeking to enjoin the ALJ’s participation in the adjudication of the matter. The federal court denied our motion for a preliminary injunction on August 1, 2024. We filed an appeal with the Eighth Circuit Court of Appeals. On October 21, 2024, we entered into a Consent Agreement to resolve the allegations of the complaint through a Decision and Order, which became final and effective on January 8, 2025. The complaint filed in the Missouri federal court and the corresponding appeal were subsequently dismissed by consent of the parties. An accrual related to these matters is included in our loss contingency accrual.
We are from time to time a party to litigation, arbitration and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.
While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
ITEM 2.    MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
RESULTS OF OPERATIONS
Our subsidiaries provide assisted and do-it-yourself (DIY) tax preparation solutions through multiple channels (including in-person, online and mobile applications, virtual, and desktop software) and distribute H&R Block-branded products and services, including those of our bank partners, to the general public primarily in the United States (U.S.), Canada and Australia. Tax returns are either prepared by H&R Block tax professionals in one of our company-owned or franchise offices, virtually or via an online review or prepared and filed by our clients through our DIY tax solutions. We also offer small business solutions through our company-owned and franchise offices (including in-person, online and virtual) and online through Wave. We report a single segment that includes all of our continuing operations.
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Consolidated – Financial Results (in 000s, except per share amounts)
Three months ended December 31, 2024 2023 $ Change % Change
Revenues:
U.S. tax preparation and related services:
Assisted tax preparation $ 48,380 $ 48,342 $ 38 0.1 %
Royalties 3,499 5,454 (1,955) (35.8) %
DIY tax preparation 13,744 13,111 633 4.8 %
Refund Transfers 637 813 (176) (21.6) %
Peace of Mind® Extended Service Plan 16,145 17,440 (1,295) (7.4) %
Tax Identity Shield® 4,013 4,694 (681) (14.5) %
Other 11,824 9,592 2,232 23.3 %
Total U.S. tax preparation and related services 98,242 99,446 (1,204) (1.2) %
Financial services:
Emerald Card® and Spruce SM
10,148 11,700 (1,552) (13.3) %
Interest and fee income on Emerald Advance® 12,308 15,235 (2,927) (19.2) %
Total financial services 22,456 26,935 (4,479) (16.6) %
International 31,811 29,569 2,242 7.6 %
Wave 26,561 23,133 3,428 14.8 %
Total revenues $ 179,070 $ 179,083 $ (13) %
Compensation and benefits:
Field wages 81,565 77,795 (3,770) (4.8) %
Other wages 78,731 74,671 (4,060) (5.4) %
Benefits and other compensation 38,402 36,063 (2,339) (6.5) %
198,698 188,529 (10,169) (5.4) %
Occupancy 104,999 101,194 (3,805) (3.8) %
Marketing and advertising 14,863 11,305 (3,558) (31.5) %
Depreciation and amortization 29,195 30,107 912 3.0 %
Bad debt 19,416 21,754 2,338 10.7 %
Other 105,190 93,626 (11,564) (12.4) %
Total operating expenses 472,361 446,515 (25,846) (5.8) %
Other income (expense), net 2,744 5,922 (3,178) (53.7) %
Interest expense on borrowings (21,752) (21,364) (388) (1.8) %
Pretax loss (312,299) (282,874) (29,425) (10.4) %
Income tax benefit (69,833) (93,758) (23,925) (25.5) %
Net loss from continuing operations (242,466) (189,116) (53,350) (28.2) %
Net loss from discontinued operations (954) (639) (315) (49.3) %
Net loss $ (243,420) $ (189,755) $ (53,665) (28.3) %
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations $ (1.79) $ (1.33) $ (0.46) (34.6) %
Discontinued operations (0.01) (0.01) **
Consolidated $ (1.80) $ (1.33) $ (0.47) (35.3) %
Adjusted diluted EPS (1)
$ (1.73) $ (1.27) $ (0.46) (36.2) %
EBITDA (1)
$ (261,352) $ (231,403) $ (29,949) (12.9) %
(1) All non-GAAP measures are results from continuing operations. See " Non-GAAP Financial Information " at the end of this item for a reconciliation of non-GAAP measures.
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Three months ended December 31, 2024 compared to December 31, 2023
Revenues of $179.1 million were flat compared to the prior year. Interest and fee income on Emerald Advance® revenues decreased $2.9 million, or 19.2%, primarily due to a decrease in EA loans originated in the current year.
International tax preparation revenues increased $2.2 million, or 7.6%, primarily due to higher tax return volumes in Australia combined with favorable foreign currency exchange rates. Wave revenues increased $3.4 million, or 14.8%, due to higher accounting, invoicing and receipts subscriptions and small business payments processing volumes.
Total operating expenses increased $25.8 million, or 5.8%, from the prior year. Field wages increased $3.8 million, or 4.8%, due to higher tax professional wages in the current year. Other wages increased $4.1 million, or 5.4%, due to higher corporate wages primarily due to salary increases. Occupancy expense increased $3.8 million, or 3.8%, primarily due to higher lease and office-related expenses. Marketing and advertising expense increased $3.6 million, or 31.5%, primarily due to the timing of advertising and lower vendor refunds for expired customer incentives in the current year.
Other operating expenses increased $11.6 million, or 12.4%. The components of other expenses are as follows:
(in 000s)
Three months ended December 31, 2024 2023 $ Change % Change
Consulting and outsourced services $ 18,439 $ 16,267 $ (2,172) (13.4) %
Bank partner fees 1,316 (1,113) (2,429) **
Client claims and refunds 4,332 3,107 (1,225) (39.4) %
Employee and travel expenses 12,495 12,375 (120) (1.0) %
Technology-related expenses 28,062 27,261 (801) (2.9) %
Credit card/bank charges 18,546 17,768 (778) (4.4) %
Insurance 4,256 2,076 (2,180) (105.0) %
Legal fees and settlements 7,192 5,421 (1,771) (32.7) %
Supplies 3,570 4,355 785 18.0 %
Other 6,982 6,109 (873) (14.3) %
$ 105,190 $ 93,626 $ (11,564) (12.4) %
Other income (expense), net decreased $3.2 million, or 53.7%, primarily due to higher foreign currency losses and lower interest income in the current year.
We recorded an income tax benefit of $69.8 million in the current year compared to $93.8 million in the prior year. The effective tax rate for the three months ended December 31, 2024, and 2023 was 22.4% and 33.1%, respectively.
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Consolidated - Financial Results (in 000s, except per share amounts)
Six months ended December 31, 2024 2023 $ Change % Change
Revenues:
U.S. tax preparation and related services:
Assisted tax preparation $ 91,343 $ 87,605 $ 3,738 4.3 %
Royalties 9,351 11,155 (1,804) (16.2) %
DIY tax preparation 16,980 16,959 21 0.1 %
Refund Transfers 1,497 1,955 (458) (23.4) %
Peace of Mind® Extended Service Plan 39,242 42,287 (3,045) (7.2) %
Tax Identity Shield® 7,922 9,274 (1,352) (14.6) %
Other 25,633 20,572 5,061 24.6 %
Total U.S. tax preparation and related services 191,968 189,807 2,161 1.1 %
Financial services:
Emerald Card® and Spruce SM
18,974 20,333 (1,359) (6.7) %
Interest and fee income on Emerald Advance® 12,308 15,533 (3,225) (20.8) %
Total financial services 31,282 35,866 (4,584) (12.8) %
International 96,666 90,134 6,532 7.2 %
Wave 52,964 47,076 5,888 12.5 %
Total revenues $ 372,880 $ 362,883 $ 9,997 2.8 %
Compensation and benefits:
Field wages 149,659 140,230 (9,429) (6.7) %
Other wages 156,066 146,769 (9,297) (6.3) %
Benefits and other compensation 77,156 71,311 (5,845) (8.2) %
382,881 358,310 (24,571) (6.9) %
Occupancy 206,317 200,479 (5,838) (2.9) %
Marketing and advertising 24,835 16,786 (8,049) (48.0) %
Depreciation and amortization 58,026 60,332 2,306 3.8 %
Bad debt 22,146 26,552 4,406 16.6 %
Other 200,297 174,182 (26,115) (15.0) %
Total operating expenses 894,502 836,641 (57,861) (6.9) %
Other income (expense), net 14,661 15,758 (1,097) (7.0) %
Interest expense on borrowings (37,599) (37,234) (365) (1.0) %
Pretax loss (544,560) (495,234) (49,326) (10.0) %
Income tax benefit (130,673) (143,245) (12,572) (8.8) %
Net loss from continuing operations (413,887) (351,989) (61,898) (17.6) %
Net loss from discontinued operations (2,109) (1,248) (861) (69.0) %
Net loss $ (415,996) $ (353,237) $ (62,759) (17.8) %
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations $ (3.02) $ (2.44) $ (0.58) (23.8) %
Discontinued operations (0.01) (0.01) %
Consolidated $ (3.03) $ (2.45) $ (0.58) (23.7) %
Adjusted diluted EPS (1)
$ (2.89) $ (2.31) $ (0.58) (25.1) %
EBITDA (1)
$ (448,935) $ (397,668) $ (51,267) (12.9) %
(1) All non-GAAP measures are results from continuing operations. See " Non-GAAP Financial Information " at the end of this item for a reconciliation of non-GAAP measures.
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Six months ended December 31, 2024 compared to December 31, 2023
Revenues increased $10.0 million, or 2.8%, from the prior year. U.S. assisted tax preparation revenues increased $3.7 million, or 4.3%, primarily due to an increase in net average charge.
Peace of Mind® revenue decreased $3.0 million, or 7.2%, due to lower prior year sales of Peace of Mind®. Peace of Mind® revenues are initially deferred and recognized over the term of the plan. Other revenues increased $5.1 million, or 24.6%, primarily due to higher bookkeeping fees. Interest and fee income on Emerald Advance® revenues decreased $3.2 million, or 20.8%, primarily due to a decrease in EA loans originated in the current year.
International revenues increased $6.5 million, or 7.2%, primarily due to higher tax return volumes in Australia combined with favorable foreign currency exchange rates. Wave revenues increased $5.9 million, or 12.5%, due to higher accounting, invoicing and receipts subscriptions and small business payments processing volumes.
Total operating expenses increased $57.9 million, or 6.9%, from the prior year period. Field wages increased $9.4 million, or 6.7%, due to higher tax professional wages in the current year. Other wages increased $9.3 million, or 6.3%, primarily due to higher corporate wages due to salary increases in the current year. Benefits and other compensation increased $5.8 million, or 8.2%, due to higher employee insurance and severance pay in the current year. Occupancy expense increased $5.8 million, or 2.9%, primarily due to higher lease and office-related expenses. Marketing and advertising expense increased $8.0 million, or 48.0%, due to the timing of advertising and lower vendor refunds for expired customer incentives in the current year.
Other operating expenses increased $26.1 million, or 15.0%. The components of other expenses are as follows:
(in 000s)
Six months ended December 31, 2024 2023 $ Change % Change
Consulting and outsourced services $ 33,883 $ 29,401 $ (4,482) (15.2) %
Bank partner fees 1,363 (1,065) (2,428) **
Client claims and refunds 10,276 9,346 (930) (10.0) %
Employee and travel expenses 18,612 18,061 (551) (3.1) %
Technology-related expenses 52,563 50,339 (2,224) (4.4) %
Credit card/bank charges 36,695 34,937 (1,758) (5.0) %
Insurance 7,800 5,426 (2,374) (43.8) %
Legal fees and settlements 21,654 8,429 (13,225) (156.9) %
Supplies 6,477 7,118 641 9.0 %
Other 10,974 12,190 1,216 10.0 %
$ 200,297 $ 174,182 $ (26,115) (15.0) %
Legal expense increased $13.2 million primarily due to higher outside legal counsel spend.
We recorded income tax expense of $130.7 million in the current year compared to $143.2 million in the prior year. The effective tax rate for the six months ended December 31, 2024, and 2023 was 24.0% and 28.9%, respectively. See Item 1, note 7 to the consolidated financial statements for additional discussion.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1 .
CAPITAL RESOURCES AND LIQUIDITY
OVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our unsecured committed line of credit (CLOC), and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.
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Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April in a typical year. Therefore, we normally require the use of cash to fund losses and working capital needs, periodically resulting in a working capital deficit, during the months of May through January. We typically have relied on available cash balances from the prior tax season and borrowings to meet liquidity needs.
Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of December 31, 2024 are sufficient to meet our operating, investing and financing needs.
DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the six months ended December 31, 2024 and 2023. See Item 1 for the complete consolidated statements of cash flows for these periods.
(in 000s)
Six months ended December 31, 2024 2023
Net cash provided by (used in):
Operating activities $ (895,638) $ (942,166)
Investing activities (87,493) (71,045)
Financing activities 258,598 335,448
Effects of exchange rates on cash (9,136) 671
Net decrease in cash and cash equivalents, including restricted balances $ (733,669) $ (677,092)
Operating Activities. Cash used in operations totaled $895.6 million for the six months ended December 31, 2024 compared to $942.2 million in the prior year period. The change is primarily due to lower EA loans originated in the current year and changes in deferred taxes, partially offset by a higher net loss in the current year.
Investing Activities. Cash used in investing activities totaled $87.5 million for the six months ended December 31, 2024 compared to $71.0 million in the prior year period. The change is primarily due to higher capital expenditures in the current year.
Financing Activities. Cash provided by financing activities totaled $258.6 million for the six months ended December 31, 2024 compared to $335.4 million in the prior year period. The change is primarily due to higher repurchases of common stock in the current year.
CASH REQUIREMENTS
Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares is, and has historically been, a significant component of our capital allocation plan.
We have consistently paid quarterly dividends. Dividends paid totaled $97.0 million and $89.9 million for the six months ended December 31, 2024 and 2023, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.
On August 15, 2024, the Board of Directors approved a $1.5 billion share repurchase program. The repurchase program does not have an expiration date and replaced the previously existing share repurchase program. During the six months ended December 31, 2024, we repurchased $400.1 million of our common stock at an average price of $61.10 per share, excluding excise taxes in connection with such repurchases. In the prior year period, we repurchased $350.1 million of our common stock at an average price of $43.66 per share, excluding excise taxes in connection with such repurchases. Our current share repurchase program has remaining authorization of $1.1 billion and does not have an expiration date.
Share repurchases may be effectuated through open market transactions, some of which may be effectuated under SEC Rule 10b5-1. The Company may cancel, suspend, or extend the period for the purchase of shares at any
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time. Any repurchases will be funded primarily through available cash and cash from operations. Although we may continue to repurchase shares, there is no assurance that we will purchase up to the full Board authorization.
Capital Investment. Capital expenditures totaled $49.1 million and $32.7 million for the six months ended December 31, 2024 and 2023, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire businesses. We acquired franchisee and competitor businesses totaling $28.0 million and $27.2 million during the six months ended December 31, 2024 and 2023, respectively. See Item 1, note 5 for additional information on our acquisitions.
FINANCING RESOURCES – The CLOC has capacity up to $1.5 billion and is scheduled to expire in June 2026. Proceeds under the CLOC may be used for working capital needs or for other general corporate purposes. We had an outst anding balance of $790.0 million under our CLOC and amounts available to borrow were not limited by the debt-to-EBITDA covenant as of December 31, 2024.
Our Senior Notes due in October 2025 (2025 Senior Notes) are classified as a current liability as of December 31, 2024. We are considering various financing options in regard to the maturing 2025 Senior Notes and anticipate these options will provide adequate liquidity to fund the cash requirements at or prior to maturity.
The following table provides ratings for debt issued by Block Financial LLC (Block Financial) as of December 31, 2024 and June 30, 2024:
As of December 31, 2024
June 30, 2024
Short-term Long-term Outlook Short-term Long-term Outlook
Moody's P-3 Baa3 Stable P-3 Baa3 Stable
S&P A-2 BBB Stable A-2 BBB Stable
Other than described above, there have been no material changes in our borrowings from those reported as of June 30, 2024 in our Annual Report on Form 10-K.
CASH AND OTHER ASSETS – As of December 31, 2024, we held cash and cash equivalents, excluding restricted amounts, of $320.1 million, including $158.6 million held by our foreign subsidiaries.
Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency risk, we sometimes enter into foreign exchange forward contracts. There were no forward contracts outstanding as of December 31, 2024.
We do not currently intend to repatriate non-borrowed funds held by our foreign subsidiaries in a manner that would trigger a tax liability.
The impact of changes in foreign exchange rates during the period on our international cash balances resulted in a decrease of $9.1 million during the six months ended December 31, 2024 and in an increase of $0.7 million during the six months ended December 31, 2023.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – The Company entered into an agreement to purchase federal Investment tax credits (“ITC”). During the six months ended December 31, 2024, we paid $22.9 million for ITCs. As of December 31, 2024, the Company has a remaining commitment to purchase additional ITCs, for approximately $80.0 million if certain conditions set forth in the agreement are satisfied, with the final closing payment anticipated to occur by June 30, 2025.
Effective October 18, 2024, we amended our Program Management Agreement (PMA) with Pathward®, N.A to extend the term of the PMA for two years until June 30, 2027. We purchased participation interests in EAs of $257.9 million during the six months ended December 31, 2024. See Item 1 , note 8 for additional information on our commitments.
There have been no other material changes in our contractual obligations and commercial commitments from those reported in our June 30, 2024 Annual Report on Form 10-K.
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SUMMARIZED GUARANTOR FINANCIAL STATEMENTS – Block Financial is a 100% owned subsidiary of H&R Block, Inc. Block Financial is the Issuer and H&R Block, Inc. is the full and unconditional Guarantor of our Senior Notes, CLOC and other indebtedness issued from time to time.
The following table presents summarized financial information for H&R Block, Inc. (Guarantor) and Block Financial (Issuer) on a combined basis after intercompany eliminations and excludes investments in and equity earnings in non-guarantor subsidiaries.
SUMMARIZED BALANCE SHEET - GUARANTOR AND ISSUER (in 000s)
As of December 31, 2024 June 30, 2024
Current assets $ 304,264 $ 44,423
Noncurrent assets 2,317,461 1,778,832
Current liabilities 437,886 77,848
Noncurrent liabilities 1,938,745 1,492,211
SUMMARIZED STATEMENTS OF OPERATIONS - GUARANTOR AND ISSUER (in 000s)
Six months ended December 31, 2024
Twelve months ended June 30, 2024
Total revenues $ 33,436 $ 144,206
Income (loss) from continuing operations before income taxes (3,363) 75,819
Net income (loss) from continuing operations (2,592) 57,441
Net income (loss) (4,702) 54,795
The table above reflects $2.3 billion and $1.7 billion of non-current intercompany receivables due to the Issuer from non-guarantor subsidiaries as of December 31, 2024 and June 30, 2024, respectively.
REGULATORY ENVIRONMENT
There have been no material changes in our regulatory environment from what was reported in our June 30, 2024 Annual Report on Form 10-K.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with U.S. generally accepted accounting principles (GAAP). Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business. We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing operations, adjusted diluted earnings per share from continuing operations, free cash flow and free cash flow yield. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.
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The following is a reconciliation of net loss to EBITDA from continuing operations, which is a non-GAAP financial measure:
(in 000s)
Three months ended December 31, Six months ended December 31,
2024 2023 2024 2023
Net loss - as reported $ (243,420) $ (189,755) $ (415,996) $ (353,237)
Discontinued operations, net 954 639 2,109 1,248
Net loss from continuing operations - as reported (242,466) (189,116) (413,887) (351,989)
Add back:
Income tax benefit (69,833) (93,758) (130,673) (143,245)
Interest expense 21,752 21,364 37,599 37,234
Depreciation and amortization 29,195 30,107 58,026 60,332
(18,886) (42,287) (35,048) (45,679)
EBITDA from continuing operations $ (261,352) $ (231,403) $ (448,935) $ (397,668)
The following is a reconciliation of our results from continuing operations to our adjusted results from continuing operations, which is a non-GAAP financial measure:
(in 000s, except per share amounts)
Three months ended December 31, Six months ended December 31,
2024 2023 2024 2023
Net loss from continuing operations - as reported $ (242,466) $ (189,116) $ (413,887) $ (351,989)
Adjustments:
Amortization of intangibles related to acquisitions (pretax) 10,910 12,269 22,038 24,824
Tax effect of adjustments (1)
(2,539) (3,087) (5,184) (6,022)
Adjusted net loss from continuing operations $ (234,095) $ (179,934) $ (397,033) $ (333,187)
Diluted loss per share from continuing operations - as reported $ (1.79) $ (1.33) $ (3.02) $ (2.44)
Adjustments, net of tax 0.06 0.06 0.13 0.13
Adjusted diluted loss per share from continuing operations $ (1.73) $ (1.27) $ (2.89) $ (2.31)
(1) Tax effect of adjustments is the difference between the tax provision calculated on a GAAP basis and on an adjusted non-GAAP basis.
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. They may also include the expected impact of external events beyond the Company's control, such as outbreaks of infectious disease, severe weather events, natural or manmade disasters, or changes in the regulatory environment in which we operate.
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All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.
By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. In addition, factors that may cause the Company’s actual effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, future actions of the Company, and increases in applicable tax rates in jurisdictions where the Company operates. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.
Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended June 30, 2024 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended June 30, 2024.
ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported in our June 30, 2024 Annual Report on Form 10-K.
ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the three months ended December 31, 2024 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 9 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
There have been no material changes in our risk factors from those reported in our June 30, 2024 Annual Report on Form 10-K.
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ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the three months ended December 31, 2024 is as follows:
(in 000s, except per share amounts)
Total Number of
Shares Purchased
(1)
Average
Price Paid
per Share
Total Number of Shares
Purchased as Part of
Publicly Announced Plans
or Programs (2)
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans
or Programs (2)
October 1 - October 31 2 $ 62.63 $ 1,290,424
November 1 - November 30 3,130 $ 58.62 3,128 $ 1,107,066
December 1 - December 31 120 $ 59.02 120 $ 1,100,000
3,252 $ 58.64 3,248
(1) We purchased approximately 4 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted share units.
(2) On August 15, 2024, we announced that our Board of Directors approved a $1.5 billion share repurchase program. The repurchase program does not have an expiration date.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
Director and Section 16 Officer Trading Arrangements
On November 11, 2024, Jeffrey J. Jones II, President, Chief Executive Officer and Director, adopted a Rule 10b5-1 plan (Rule 10b5-1 Plan) intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act. Mr. Jones’s Rule 10b5-1 Plan provides for the sale of up to 212,963 shares of the Company’s common stock, pursuant to the terms of the Rule 10b5-1 Plan. The Rule 10b5-1 Plan expires on November 11, 2025, or upon the earlier completion of all authorized transactions under such Rule 10b5-1 Plan.
No other director or Section 16 officer adopted or terminated a "Rule 10b5-1 trading arrangement" or "non-Rule 10b5-1 trading arrangement," as each term is defined in Item 408(a) of Regulation S-K during the three months ended December 31, 2024.



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ITEM 6.    EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:
101.INS
Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH
Inline XBRL Taxonomy Extension Schema
101.CAL
Inline XBRL Extension Calculation Linkbase
101.LAB
Inline XBRL Taxonomy Extension Label Linkbase
101.PRE
Inline XBRL Taxonomy Extension Presentation Linkbase
101.DEF
Inline XBRL Taxonomy Extension Definition Linkbase
104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
/s/ Jeffrey J. Jones II
Jeffrey J. Jones II
President and Chief Executive Officer
February 6, 2025
/s/ Tiffany L. Mason
Tiffany L. Mason
Chief Financial Officer
February 6, 2025
/s/ Kellie J. Logerwell
Kellie J. Logerwell
Chief Accounting Officer
February 6, 2025

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Part I Financial InformationprintItem 1. Financial StatementsprintNote 1: Summary Of Significant Accounting PoliciesprintNote 2: Revenue RecognitionprintNote 3: Earnings Per Share and Stockholders' EquityprintNote 4: ReceivablesprintNote 5: Goodwill and Intangible AssetsprintNote 6: Long-term DebtprintNote 7: Income TaxesprintNote 8: Commitments and ContingenciesprintNote 9: Litigation and Other Related ContingenciesprintItem 2. Management's Discussion and Analysis Of Financial Condition and Results Of OperationsprintItem 3. Quantitative and Qualitative Disclosures About Market RiskprintItem 4. Controls and ProceduresprintPart II Other InformationprintItem 1. Legal ProceedingsprintItem 1A. Risk FactorsprintItem 2. Unregistered Sales Of Equity Securities and Use Of ProceedsprintItem 3. Defaults Upon Senior SecuritiesprintItem 4. Mine Safety DisclosuresprintItem 5. Other InformationprintItem 6. Exhibitsprint

Exhibits

22 List of Guarantor and Issuer Subsidiaries, filed as Exhibit 22 to the Companys Annual Report on Form 10-K for the year ended June 30, 2024, file number 1-06089, is incorporated herein by reference. 31.1 Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.2 Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.1 Certification by Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002. 32.2 Certification by Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.