KEY 10-Q Quarterly Report Sept. 30, 2013 | Alphaminr

KEY 10-Q Quarter ended Sept. 30, 2013

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10-Q 1 d600439d10q.htm FORM 10-Q Form 10-Q
Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington D.C. 20549

Form 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended September 30, 2013

Commission File Number 1-11302

LOGO

Exact name of registrant as specified in its charter:

Ohio 34-6542451

State or other jurisdiction of

incorporation or organization

I.R.S. Employer

Identification Number:

127 Public Square, Cleveland, Ohio 44114-1306
Address of principal executive offices: Zip Code:

(216) 689-3000

Registrant’s telephone number, including area code:

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer x Accelerated filer ¨
Non-accelerated filer ¨ (Do not check if a smaller reporting company) Smaller reporting company ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes ¨ No x

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

Common Shares with a par value of $1 each

896,671,849 Shares

Title of class Outstanding at October 29, 2013


Table of Contents

KEYCORP

TABLE OF CONTENTS

Page Number
PART I. FINANCIAL INFORMATION

Item 1.

Financial Statements 5

Consolidated Balance Sheets — September 30, 2013 (Unaudited), December 31, 2012, and September 30, 2012 (Unaudited)

5

Consolidated Statements of Income (Unaudited) — Three and nine months ended September 30, 2013 and 2012

6

Consolidated Statements of Comprehensive Income (Unaudited) — Three and nine months ended September 30, 2013 and 2012

7

Consolidated Statements of Changes in Equity (Unaudited) — Nine months ended September  30, 2013 and 2012

8

Consolidated Statements of Cash Flows (Unaudited) — Nine months ended September 30, 2013 and 2012

9

Notes to Consolidated Financial Statements (Unaudited)

10

Note 1. Basis of Presentation

10

Note 2. Earnings Per Common Share

14

Note 3. Loans and Loans Held for Sale

15

Note 4. Asset Quality

17

Note 5. Fair Value Measurements

32

Note 6. Securities

49

Note 7. Derivatives and Hedging Activities

53

Note 8. Mortgage Servicing Assets

61

Note 9. Variable Interest Entities

63

Note 10. Income Taxes

65

Note 11. Acquisitions and Discontinued Operations

66

Note 12. Securities Financing Activities

74

Note 13. Employee Benefits

76

Note 14. Trust Preferred Securities Issued by Unconsolidated Subsidiaries

77

Note 15. Contingent Liabilities and Guarantees

78

Note 16. Accumulated Other Comprehensive Income

81

Note 17. Shareholders’ Equity

82

2


Table of Contents

Note 18. Line of Business Results

83

Report of Independent Registered Public Accounting Firm

87

Item 2.

Management’s Discussion & Analysis of Financial Condition & Results of Operations

88

Introduction

88

Terminology

88

Selected financial data

89

Forward-looking statements

90

Economic overview

91

Long-term financial goals

92

Strategic developments

93

Demographics

93

Supervision and regulation

95

Regulatory reform developments

95

Enhanced prudential standards and early remediation requirements

95

Debit card and interchange fees and routing

95

New regulatory capital rules

95

Liquidity capital ratios

97

New assessments, fees and other charges

97

Highlights of Our Performance

97

Financial performance

97

Results of Operations

103

Net interest income

103

Noninterest income

106

Trust and investment services income

108

Investment banking and debt placement fees

108

Operating lease income and other leasing gains

108

Cards and payments income

108

Other income

108

Noninterest expense

109

Personnel

109

Operating lease expense

110

Intangible asset amortization

110

Other expense

110

Income taxes

110

Line of Business Results

111

Key Community Bank summary of operations

111

Key Corporate Bank summary of operations

112

Other Segments

113

Financial Condition

114

Loans and loans held for sale

114

Commercial loan portfolio

114

Commercial, financial and agricultural

114

Commercial real estate loans

115

Commercial lease financing

116

Commercial loan modification and restructuring

116

Extensions

117

Guarantors

118

Consumer loan portfolio

118

Loans held for sale

119

Loan sales

119

Securities

120

3


Table of Contents

Securities available-for-sale

121

Held-to-maturity securities

122

Other investments

123

Deposits and other sources of funds

123

Capital

124

CCAR and capital actions

124

Dividends

124

Common shares outstanding

124

Capital adequacy

125

Regulatory capital rules

126

Risk Management

128

Overview

128

Market risk management

130

Trading market risk

130

Management of trading risks

130

Covered positions

130

VaR and stressed VaR

131

Internal capital adequacy

132

Nontrading market risk

132

Net interest income simulation analysis

133

Economic value of equity modeling

134

Management of interest rate exposure

134

Liquidity risk management

135

Governance structure

135

Factors affecting liquidity

135

Managing liquidity risk

136

Long-term liquidity strategy

136

Sources of liquidity

136

Liquidity programs

136

Liquidity for KeyCorp

137

Our liquidity position and recent activity

137

Credit risk management

138

Credit policy, approval and evaluation

138

Allowance for loan and lease losses

139

Net loan charge-offs

141

Nonperforming assets

143

Operational risk management

146

Critical Accounting Policies and Estimates

146

European Sovereign Debt Exposure

148

Item 3.

Quantitative and Qualitative Disclosure about Market Risk

149

Item 4.

Controls and Procedures

149
PART II. OTHER INFORMATION

Item 1.

Legal Proceedings

149

Item 1A.

Risk Factors

149

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds

150

Item 6.

Exhibits

150

Signature

151

Exhibits

Throughout the Notes to Consolidated Financial Statements (Unaudited) and Management’s Discussion & Analysis of Financial Condition & Results of Operations, we use certain acronyms and abbreviations as defined in Note 1 (“Basis of Presentation”) that begins on page 10.

4


Table of Contents

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Consolidated Balance Sheets

in millions, except per share data

September 30,
2013
December 31,
2012
September 30,
2012
(Unaudited) (Unaudited)

ASSETS

Cash and due from banks

$ 748 $ 584 $ 973

Short-term investments

3,535 3,940 2,208

Trading account assets

806 605 663

Securities available for sale

12,606 12,094 11,962

Held-to-maturity securities (fair value: $4,730, $3,992 and $4,212)

4,835 3,931 4,153

Other investments

1,007 1,064 1,106

Loans, net of unearned income of $827, $957 and $980

53,597 52,822 51,419

Less: Allowance for loan and lease losses

868 888 888

Net loans

52,729 51,934 50,531

Loans held for sale

699 599 628

Premises and equipment

890 965 942

Operating lease assets

293 288 290

Goodwill

979 979 979

Other intangible assets

137 171 182

Corporate-owned life insurance

3,384 3,333 3,309

Derivative assets

475 693 771

Accrued income and other assets (including $24 of consolidated LIHTC guaranteed funds VIEs, see Note 9) (a)

2,747 2,774 2,853

Discontinued assets (including $2,158 of consolidated education loan securitization trust VIEs (see Note 9) and $148 of loans in portfolio at fair value) (a)

4,838 5,282 5,400

Total assets

$ 90,708 $ 89,236 $ 86,950

LIABILITIES

Deposits in domestic offices:

NOW and money market deposit accounts

$ 33,132 $ 32,380 $ 30,573

Savings deposits

2,489 2,433 2,393

Certificates of deposit ($100,000 or more)

2,698 2,879 3,226

Other time deposits

3,833 4,575 4,941

Total interest-bearing

42,152 42,267 41,133

Noninterest-bearing

25,778 23,319 22,486

Deposits in foreign office — interest-bearing

605 407 569

Total deposits

68,535 65,993 64,188

Federal funds purchased and securities sold under repurchase agreements

1,455 1,609 1,746

Bank notes and other short-term borrowings

466 287 388

Derivative liabilities

450 584 657

Accrued expense and other liabilities

1,375 1,387 1,205

Long-term debt

6,154 6,847 6,119

Discontinued liabilities (including $2,037 of consolidated education loan securitization trust VIEs at fair value, see Note 9) (a)

2,037 2,220 2,368

Total liabilities

80,472 78,927 76,671

EQUITY

Preferred stock, $1 par value, authorized 25,000,000 shares:

7.75% Noncumulative Perpetual Convertible Preferred Stock, Series A, $100 liquidation preference; authorized 7,475,000 shares; issued 2,904,839, 2,904,839 and 2,904,839 shares

291 291 291

Common shares, $1 par value; authorized 1,400,000,000 shares; issued 1,016,969,905, 1,016,969,905 and 1,016,969,905 shares

1,017 1,017 1,017

Capital surplus

4,029 4,126 4,118

Retained earnings

7,431 6,913 6,762

Treasury stock, at cost (119,148,654, 91,201,285 and 80,775,030)

(2,193 ) (1,952 ) (1,868 )

Accumulated other comprehensive income (loss)

(369 ) (124 ) (69 )

Key shareholders’ equity

10,206 10,271 10,251

Noncontrolling interests

30 38 28

Total equity

10,236 10,309 10,279

Total liabilities and equity

$ 90,708 $ 89,236 $ 86,950

(a) The assets of the VIEs can only be used by the particular VIE and there is no recourse to Key with respect to the liabilities of the consolidated LIHTC or education loan securitization trust VIEs.

See Notes to Consolidated Financial Statements (Unaudited).

5


Table of Contents

Consolidated Statements of Income (Unaudited)

Three months ended September 30, Nine months ended September 30,

dollars in millions, except per share amounts

2013 2012 2013 2012

INTEREST INCOME

Loans

$ 532 $ 538 $ 1,619 $ 1,592

Loans held for sale

5 5 14 15

Securities available for sale

76 93 236 314

Held-to-maturity securities

22 21 60 50

Trading account assets

5 4 15 15

Short-term investments

1 1 4 4

Other investments

6 9 23 27

Total interest income

647 671 1,971 2,017

INTEREST EXPENSE

Deposits

37 60 124 208

Federal funds purchased and securities sold under repurchase agreements

1 1 2 3

Bank notes and other short-term borrowings

2 1 5 5

Long-term debt

29 37 98 138

Total interest expense

69 99 229 354

NET INTEREST INCOME

578 572 1,742 1,663

Provision (credit) for loan and lease losses

28 109 111 172

Net interest income (expense) after provision for loan and lease losses

550 463 1,631 1,491

NONINTEREST INCOME

Trust and investment services income

100 94 295 280

Investment banking and debt placement fees

86 83 249 217

Service charges on deposit accounts

73 74 213 212

Operating lease income and other leasing gains

43 66 85 176

Corporate services income

44 39 132 127

Cards and payments income

43 37 122 97

Corporate-owned life insurance income

26 26 87 86

Consumer mortgage income

3 11 16 29

Net gains (losses) from principal investing

17 11 32 70

Other income (a)

24 77 82 123

Total noninterest income

459 518 1,313 1,417

NONINTEREST EXPENSE

Personnel

414 399 1,211 1,148

Net occupancy

66 65 202 191

Computer processing

38 42 116 126

Business services and professional fees

37 48 109 136

Equipment

25 27 78 80

Operating lease expense

14 13 37 45

Marketing

16 18 33 48

FDIC assessment

7 7 23 23

Intangible asset amortization on credit cards

8 6 23 6

Other intangible asset amortization

4 3 11 5

Provision (credit) for losses on lending-related commitments

3 (8 ) 11 (2 )

OREO expense, net

1 1 5 14

Other expense

83 91 249 264

Total noninterest expense

716 712 2,108 2,084

INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES

293 269 836 824

Income taxes

59 51 201 178

INCOME (LOSS) FROM CONTINUING OPERATIONS

234 218 635 646

Income (loss) from discontinued operations, net of taxes of $21, $1, $29, and $9 (see Note 11)

37 3 45 16

NET INCOME (LOSS)

271 221 680 662

Less: Net income (loss) attributable to noncontrolling interests

(1 ) 2 7

NET INCOME (LOSS) ATTRIBUTABLE TO KEY

$ 272 $ 219 $ 680 $ 655

Income (loss) from continuing operations attributable to Key common shareholders

$ 229 $ 211 $ 618 $ 623

Net income (loss) attributable to Key common shareholders

266 214 663 639

Per common share:

Income (loss) from continuing operations attributable to Key common shareholders

$ .25 $ .23 $ .68 $ .66

Income (loss) from discontinued operations, net of taxes

.04 .05 .02

Net income (loss) attributable to Key common shareholders (b)

.29 .23 .73 .68

Per common share — assuming dilution:

Income (loss) from continuing operations attributable to Key common shareholders

$ .25 $ .22 $ .67 $ .66

Income (loss) from discontinued operations, net of taxes

.04 .05 .02

Net income (loss) attributable to Key common shareholders (b)

.29 .23 .72 .67

Cash dividends declared per common share

$ .055 $ .05 $ .16 $ .13

Weighted-average common shares outstanding (000)

901,904 936,223 911,918 943,378

Weighted-average common shares and potential common shares outstanding (000) (c)

928,854 940,764 917,579 947,582

(a) For the three months ended September 30, 2013 and 2012, we did not have any impairment losses related to securities.
(b) EPS may not foot due to rounding.
(c) Assumes conversion of stock options and/or Series A Preferred Stock, as applicable.

See Notes to Consolidated Financial Statements (Unaudited).

6


Table of Contents

Consolidated Statements of Comprehensive Income (Unaudited)

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Net income (loss)

$ 271 $ 221 $ 680 $ 662

Other comprehensive income (loss), net of tax:

Net unrealized gains (losses) on securities available for sale, net of income taxes of ($48), ($17), ($135) and ($48)

(81 ) (28 ) (228 ) (81 )

Net unrealized gains (losses) on derivative financial instruments, net of income taxes of $6, $12, ($17) and $17

10 20 (29 ) 28

Foreign currency translation adjustments, net of income taxes

2 9 (12 ) 5

Net pension and postretirement benefit costs, net of income taxes

18 2 24 7

Total other comprehensive income (loss), net of tax

(51 ) 3 (245 ) (41 )

Comprehensive income (loss)

220 224 435 621

Less: Comprehensive income attributable to noncontrolling interests

(1 ) 2 7

Comprehensive income (loss) attributable to Key

$ 221 $ 222 $ 435 $ 614

See Notes to Consolidated Financial Statements (Unaudited).

7


Table of Contents

Consolidated Statements of Changes in Equity (Unaudited)

Key Shareholders’ Equity

dollars in millions, except per share amounts

Preferred
Shares
Outstanding
(000)
Common
Shares
Outstanding
(000)
Preferred
Stock
Common
Shares
Capital
Surplus
Retained
Earnings
Treasury
Stock,

at Cost
Accumulated
Other
Comprehensive
Income (Loss)
Noncontrolling
Interests

BALANCE AT DECEMBER 31, 2011

2,905 953,008 $ 291 $ 1,017 $ 4,194 $ 6,246 $ (1,815 ) $ (28 ) $ 17

Net income (loss)

655 7

Other comprehensive income (loss):

Net unrealized gains (losses) on securities available for sale, net of income taxes of ($48)

(81 )

Net unrealized gains (losses) on derivative financial instruments, net of income taxes of $17

28

Foreign currency translation adjustments, net of income taxes

5

Net pension and postretirement benefit costs, net of income taxes

7

Deferred compensation

10

Cash dividends declared on common shares ($.13 per share)

(123 )

Cash dividends declared on Noncumulative Series A Preferred Stock ($5.8125 per share)

(16 )

Common shares repurchased

(20,107 ) (163 )

Common shares reissued (returned) for stock options and other employee benefit plans

3,294 (86 ) 110

Net contribution from (distribution to) noncontrolling interests

4

BALANCE AT SEPTEMBER 30, 2012

2,905 936,195 $ 291 $ 1,017 $ 4,118 $ 6,762 $ (1,868 ) $ (69 ) $ 28

BALANCE AT DECEMBER 31, 2012

2,905 925,769 $ 291 $ 1,017 $ 4,126 $ 6,913 $ (1,952 ) $ (124 ) $ 38

Net income (loss)

680

Other comprehensive income (loss):

Net unrealized gains (losses) on securities available for sale, net of income taxes of ($135)

(228 )

Net unrealized gains (losses) on derivative financial instruments, net of income taxes of ($17)

(29 )

Foreign currency translation adjustments, net of income taxes

(12 )

Net pension and postretirement benefit costs, net of income taxes

24

Deferred compensation

3

Cash dividends declared on common shares ($.16 per share)

(145 )

Cash dividends declared on Noncumulative Series A Preferred Stock ($5.8125 per share)

(17 )

Common shares repurchased

(33,940 ) (375 )

Common shares reissued (returned) for stock options and other employee benefit plans

5,992 (100 ) 134

Net contribution from (distribution to) noncontrolling interests

(8 )

BALANCE AT SEPTEMBER 30, 2013

2,905 897,821 $ 291 $ 1,017 $ 4,029 $ 7,431 $ (2,193 ) $ (369 ) $ 30

See Notes to Consolidated Financial Statements (Unaudited).

8


Table of Contents

Consolidated Statements of Cash Flows (Unaudited)

Nine months ended September 30,

in millions

2013 2012

OPERATING ACTIVITIES

Net income (loss)

$ 680 $ 662

Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

Provision (credit) for loan and lease losses

111 172

Provision (credit) for losses on lending-related commitments

11 (2 )

Provision (credit) for losses on LIHTC guaranteed funds

4

Depreciation, amortization and accretion expense, net

147 162

Stock-based compensation expense

27 38

FDIC (payments) net of FDIC expense

296 19

Deferred income taxes (benefit)

(4 ) 36

Proceeds from sales of loans held for sale

3,821 3,737

Originations of loans held for sale, net of repayments

(3,779 ) (3,507 )

Net losses (gains) on sales of loans held for sale

(91 ) (93 )

Net losses (gains) from principal investing

(32 ) (70 )

Net losses (gains) and writedown on OREO

5 12

Net losses (gains) on leased equipment

(36 ) (109 )

Net losses (gains) on sales of fixed assets

9

Net decrease (increase) in trading account assets

(201 ) (40 )

Other operating activities, net

52 (369 )

NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES

1,020 648

INVESTING ACTIVITIES

Cash received (used) in acquisitions, net of cash acquired

817 866

Proceeds from sale of Victory

72

Gain on sale of Victory

(92 )

Net decrease (increase) in short-term investments

405 1,311

Purchases of securities available for sale

(4,628 ) (232 )

Proceeds from sales of securities available for sale

29 1

Proceeds from prepayments and maturities of securities available for sale

3,725 4,159

Proceeds from prepayments and maturities of held-to-maturity securities

667 437

Purchases of held-to-maturity securities

(1,572 ) (2,481 )

Purchases of other investments

(30 ) (48 )

Proceeds from sales of other investments

39 17

Proceeds from prepayments and maturities of other investments

82 134

Net decrease (increase) in loans, excluding acquisitions, sales and transfers

(1,077 ) (1,342 )

Proceeds from sales of portfolio loans

150 207

Purchases of premises and equipment

(60 ) (101 )

Proceeds from sales of premises and equipment

8 1

Proceeds from sales of other real estate owned

19 55

NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES

(1,446 ) 2,984

FINANCING ACTIVITIES

Net increase (decrease) in deposits, excluding acquisitions

1,605 184

Net increase (decrease) in short-term borrowings

26 86

Net proceeds from issuance of long-term debt

1,013 59

Payments on long-term debt

(1,540 ) (3,381 )

Repurchase of Common Shares

(375 ) (163 )

Net proceeds from reissuance of Common Shares

22 2

Tax benefits in excess of reorganized compensation costs for share-based payment

1

Cash dividends paid

(162 ) (139 )

NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES

590 (3,352 )

NET INCREASE (DECREASE) IN CASH AND DUE FROM BANKS

164 280

CASH AND DUE FROM BANKS AT BEGINNING OF PERIOD

584 693

CASH AND DUE FROM BANKS AT END OF PERIOD

$ 748 $ 973

Additional disclosures relative to cash flows:

Interest paid

$ 271 $ 302

Income taxes paid (refunded)

114 39

Noncash items:

Assets acquired

$ 41 $ 1,194

Liabilities assumed

2,059

Loans transferred to portfolio from held for sale

2 41

Loans transferred to held for sale from portfolio

53 80

Loans transferred to other real estate owned

16 32

See Notes to Consolidated Financial Statements (Unaudited).

9


Table of Contents

Notes to Consolidated Financial Statements (Unaudited)

1. Basis of Presentation

As used in these Notes, references to “Key,” “we,” “our,” “us” and similar terms refer to the consolidated entity consisting of KeyCorp and its subsidiaries. KeyCorp refers solely to the parent holding company, and KeyBank refers to KeyCorp’s subsidiary, KeyBank National Association.

The acronyms and abbreviations identified below are used in the Notes to Consolidated Financial Statements (Unaudited) as well as in the Management’s Discussion & Analysis of Financial Condition & Results of Operations. You may find it helpful to refer back to this page as you read this report.

References to our “2012 Form 10-K” refer to our Form 10-K for the year ended December 31, 2012, that has been filed with the U.S. Securities and Exchange Commission and is available on its website ( www.sec.gov ) or on our website ( www.key.com/ir ).

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ABO: Accumulated benefit obligation. LIHTC: Low-income housing tax credit.
AICPA: American Institute of Certified Public Accountants. LILO: Lease in, lease out transaction.
ALCO: Asset/Liability Management Committee. Moody’s: Moody’s Investor Services, Inc.
ALLL: Allowance for loan and lease losses. MSRs: Mortgage servicing rights.
A/LM: Asset/liability management. N/A: Not applicable.
AOCI: Accumulated other comprehensive income (loss). NASDAQ: The NASDAQ Stock Market LLC.
APBO: Accumulated postretirement benefit obligation. N/M: Not meaningful.
Austin: Austin Capital Management, Ltd. NOW: Negotiable Order of Withdrawal.
BHCA: Bank Holding Company Act of 1956, as amended. NPR: Notice of proposed rulemaking.
BHCs: Bank holding companies. NYSE: New York Stock Exchange.
CCAR: Comprehensive Capital Analysis and Review. OCC: Office of the Comptroller of the Currency.
CFPB: Bureau of Consumer Financial Protection. OCI: Other comprehensive income (loss).
CFTC: Commodities Futures Trading Commission. OFR: Office of Financial Research of the U.S. Department of
CMBS: Commercial mortgage-backed securities. Treasury.
CMO: Collateralized mortgage obligation. OREO: Other real estate owned.
Common Shares: Common Shares, $1 par value. OTTI: Other-than-temporary impairment.
CPP: Capital Purchase Program of the U.S. Treasury. QSPE: Qualifying special purpose entity.
DIF: Deposit Insurance Fund of the FDIC. PBO: Projected benefit obligation.
Dodd-Frank Act: Dodd-Frank Wall Street Reform and PCCR: Purchased credit card relationship.
Consumer Protection Act of 2010. PCI: Purchased credit impaired.
ERISA: Employee Retirement Income Security Act of 1974. S&P: Standard and Poor’s Ratings Services, a Division of The
ERM: Enterprise risk management. McGraw-Hill Companies, Inc.
EVE: Economic value of equity. SCAP: Supervisory Capital Assessment Program administered
FASB: Financial Accounting Standards Board. by the Federal Reserve.
FDIA: Federal Deposit Insurance Act, as amended. SEC: U.S. Securities & Exchange Commission.
FDIC: Federal Deposit Insurance Corporation. Series A Preferred Stock: KeyCorp’s 7.750% Noncumulative
Federal Reserve: Board of Governors of the Federal Reserve Perpetual Convertible Preferred Stock, Series A.
System. SIFIs: Systemically important financial companies, including
FHFA: Federal Housing Finance Agency. BHCs with total consolidated assets of at least $50 billion
FHLMC: Federal Home Loan Mortgage Corporation. and nonbank financial companies designated by FSOC for
FINRA: Financial Industry Regulatory Authority. supervision by the Federal Reserve.
FNMA: Federal National Mortgage Association. SILO: Sale in, lease out transaction.
FOMC: Federal Open Market Committee of the Federal Reserve SPE: Special purpose entity.
Board. TDR: Troubled debt restructuring.
FSOC: Financial Stability Oversight Council. TE: Taxable equivalent.
FVA: Fair value of pension plan assets. U.S. Treasury: United States Department of the Treasury.
GAAP: U.S. generally accepted accounting principles. VaR: Value at risk.
GNMA: Government National Mortgage Association. VEBA: Voluntary Employee Beneficiary Association.
HUD: U.S. Department of Housing and Urban Development. Victory: Victory Capital Management and/or
IRS: Internal Revenue Service. Victory Capital Advisors.
ISDA: International Swaps and Derivatives Association. VIE: Variable interest entity.
KAHC: Key Affordable Housing Corporation. XBRL: eXtensible Business Reporting Language.
LIBOR: London Interbank Offered Rate.

The consolidated financial statements include the accounts of KeyCorp and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. Some previously reported amounts have been reclassified to conform to current reporting practices.

The consolidated financial statements include any voting rights entities in which we have a controlling financial interest. In accordance with the applicable accounting guidance for consolidations, we consolidate a VIE if we have: (i) a variable interest in the entity; (ii) the power to direct activities of the VIE that most significantly impact the entity’s economic performance; and (iii) the obligation to absorb losses of the entity or the right to receive benefits from the entity that could potentially be significant to the VIE (i.e., we are considered to be the primary beneficiary). Variable interests can include equity interests, subordinated debt, derivative contracts, leases, service agreements, guarantees, standby letters of credit, loan commitments, and other contracts, agreements and financial instruments. See Note 9 (“Variable Interest Entities”) for information on our involvement with VIEs.

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We use the equity method to account for unconsolidated investments in voting rights entities or VIEs if we have significant influence over the entity’s operating and financing decisions (usually defined as a voting or economic interest of 20% to 50%, but not controlling). Unconsolidated investments in voting rights entities or VIEs in which we have a voting or economic interest of less than 20% generally are carried at cost. Investments held by our registered broker-dealer and investment company subsidiaries (primarily principal investments) are carried at fair value.

We believe that the unaudited consolidated interim financial statements reflect all adjustments of a normal recurring nature and disclosures that are necessary for a fair presentation of the results for the interim periods presented. The results of operations for the interim period are not necessarily indicative of the results of operations to be expected for the full year. The interim financial statements should be read in conjunction with the audited consolidated financial statements and related notes included in our 2012 Form 10-K.

In preparing these financial statements, subsequent events were evaluated through the time the financial statements were issued. Financial statements are considered issued when they are widely distributed to all shareholders and other financial statement users, or filed with the SEC.

Offsetting Derivative Positions

In accordance with the applicable accounting guidance, we take into account the impact of bilateral collateral and master netting agreements that allow us to settle all derivative contracts held with a single counterparty on a net basis, and to offset the net derivative position with the related cash collateral when recognizing derivative assets and liabilities. Additional information regarding derivative offsetting is provided in Note 7 (“Derivatives and Hedging Activities”).

Accounting Guidance Adopted in 2013

Benchmark interest rate. In July 2013, the FASB issued new accounting guidance allowing entities to designate the Federal Funds Effective Swap Rate (which is the Overnight Index Swap rate, or OIS rate, in the U.S.) as a benchmark interest rate, in addition to U.S. Treasury and LIBOR rates, for hedge accounting purposes. This new accounting guidance was effective prospectively for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013 (effective July 17, 2013, for us). Note 7 (“Derivatives and Hedging Activities”) provides information regarding our use of derivatives and hedge accounting.

Reporting of amounts reclassified out of AOCI. In February 2013, the FASB issued new accounting guidance that requires reclassifications of amounts out of AOCI to be reported in a new format. It does not require the reporting of any information that is not currently required to be disclosed under existing GAAP. This accounting guidance was effective prospectively for reporting periods beginning after December 15, 2012 (effective January 1, 2013, for us). The disclosures required by this accounting guidance are provided in Note 16 (“Accumulated Other Comprehensive Income”).

Testing indefinite-lived intangible assets for impairment. In July 2012, the FASB issued new accounting guidance that simplifies how an entity tests indefinite-lived intangible assets other than goodwill for impairment. It permits an entity to first assess qualitative factors to determine whether further testing for impairment of indefinite-lived intangible assets other than goodwill is required. This accounting guidance was effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012 (January 1, 2013, for us). The adoption of this accounting guidance did not have a material effect on our financial condition or results of operations.

Offsetting disclosures. In December 2011, the FASB issued new accounting guidance that requires an entity to disclose information about offsetting and related arrangements to enable financial statement users to understand the effect of those arrangements on the entity’s financial position. In January 2013, the FASB issued new accounting guidance that clarified the scope of the guidance to include derivatives, repurchase and reverse repurchase agreements, and securities lending and borrowing transactions. This accounting guidance was effective for annual reporting periods beginning on or after January 1, 2013, and interim periods within those annual periods (effective January 1, 2013, for us). Information about our offsetting and related arrangements is provided in Note 12 (“Securities Financing Activities”).

Accounting Guidance Pending Adoption at September 30, 2013

Presentation of unrecognized tax benefits. In July 2013, the FASB issued new accounting guidance that requires unrecognized tax benefits to be presented as a decrease in a net operating loss, similar tax loss or tax credit carryforward if

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certain criteria are met. This accounting guidance will be applied prospectively to unrecognized tax benefits that exist at the effective date. It will be effective for fiscal years, and interim periods within those years, beginning after December 15, 2013 (effective January 1, 2014, for us). Early adoption and/or retrospective application are permitted. The adoption of this accounting guidance is not expected to have a material effect on our financial condition or results of operations.

Investment companies. In June 2013, the FASB issued new accounting guidance that modifies the criteria used in defining an investment company. It also sets forth certain measurement and disclosure requirements for an investment company. This accounting guidance will be effective for interim and annual reporting periods in fiscal years that begin after December 15, 2013 (effective January 1, 2014, for us). Early application is prohibited. We are currently evaluating the impact this accounting guidance may have on our financial condition or results of operations.

Liquidation basis of accounting. In April 2013, the FASB issued new accounting guidance that specifies when and how an entity should prepare its financial statements using the liquidation basis of accounting when liquidation is imminent as defined in the guidance and describes the related disclosures that should be made. This new accounting guidance will be effective for entities that determine liquidation is imminent during annual reporting periods beginning after December 15, 2013, and interim reporting periods therein (effective January 1, 2014, for us). Entities should apply the requirements prospectively from the day that liquidation becomes imminent. Early adoption is permitted.

Reporting of cumulative translation adjustments upon the derecognition of certain investments. In March 2013, the FASB issued new accounting guidance that addresses the accounting for the cumulative translation adjustment when a parent either sells a part or all of its investment in a foreign entity or no longer holds a controlling financial interest in a subsidiary or group of assets that is a nonprofit activity or a business within a foreign entity. This accounting guidance will be effective prospectively for reporting periods beginning after December 15, 2013 (effective January 1, 2014, for us). The adoption of this accounting guidance is not expected to have a material effect on our financial condition or results of operations.

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2. Earnings Per Common Share

Basic earnings per share is the amount of earnings (adjusted for dividends declared on our preferred stock) available to each common share outstanding during the reporting periods. Diluted earnings per share is the amount of earnings available to each common share outstanding during the reporting periods adjusted to include the effects of potentially dilutive common shares. Potentially dilutive common shares include incremental shares issued for the conversion of our convertible Series A Preferred Stock, stock options, and other stock-based awards. Potentially dilutive common shares are excluded from the computation of diluted earnings per share in the periods where the effect would be antidilutive. For diluted earnings per share, net income available to common shareholders can be affected by the conversion of our convertible Series A Preferred Stock. Where the effect of this conversion would be dilutive, net income available to common shareholders is adjusted by the amount of preferred dividends associated with our Series A Preferred Stock. For the three months ended September 30, 2013, weighted-average common shares and potential common shares outstanding included 20.6 million shares associated with the conversion of our Series A Preferred Stock and 6.4 million shares associated with common share options and other stock awards.

Our basic and diluted earnings per Common Share are calculated as follows:

Three months ended
September 30,
Nine months ended
September 30,

dollars in millions, except per share amounts

2013 2012 2013 2012

EARNINGS

Income (loss) from continuing operations

$ 234 $ 218 $ 635 $ 646

Less: Net income (loss) attributable to noncontrolling interests

(1 ) 2 7

Income (loss) from continuing operations attributable to Key

235 216 635 639

Less: Dividends on Series A Preferred Stock

6 5 17 16

Income (loss) from continuing operations attributable to Key common shareholders

229 211 618 623

Income (loss) from discontinued operations, net of taxes (a)

37 3 45 16

Net income (loss) attributable to Key common shareholders

$ 266 $ 214 $ 663 $ 639

WEIGHTED-AVERAGE COMMON SHARES

Weighted-average common shares outstanding (000)

901,904 936,223 911,918 943,378

Effect of dilutive convertible preferred stock, common share options and other stock awards (000)

26,950 4,541 5,661 4,204

Weighted-average common shares and potential common shares outstanding (000)

928,854 940,764 917,579 947,582

EARNINGS PER COMMON SHARE

Income (loss) from continuing operations attributable to Key common shareholders

$ .25 $ .23 $ .68 $ .66

Income (loss) from discontinued operations, net of taxes (a)

.04 .05 .02

Net income (loss) attributable to Key common shareholders (b)

.29 .23 .73 .68

Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution

$ .25 $ .22 $ .67 $ .66

Income (loss) from discontinued operations, net of taxes (a)

.04 .05 .02

Net income (loss) attributable to Key common shareholders — assuming dilution (b)

.29 .23 .72 .67

(a) In April 2009, we decided to wind down the operations of Austin, a subsidiary that specialized in managing hedge fund investments for institutional customers. In September 2009, we decided to discontinue the education lending business conducted through Key Education Resources, the education payment and financing unit of KeyBank. In February 2013, we decided to sell Victory to a private equity fund. As a result of these decisions, we have accounted for these businesses as discontinued operations. For further discussion regarding the income (loss) from discontinued operations see Note 11 (“Acquisitions and Discontinued Operations”).
(b) EPS may not foot due to rounding.

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3. Loans and Loans Held for Sale

Our loans by category are summarized as follows:

in millions

September 30,
2013
December 31,
2012
September 30,
2012

Commercial, financial and agricultural (a)

$ 24,317 $ 23,242 $ 21,979

Commercial real estate:

Commercial mortgage

7,544 7,720 7,529

Construction

1,058 1,003 1,067

Total commercial real estate loans

8,602 8,723 8,596

Commercial lease financing

4,550 4,915 4,960

Total commercial loans

37,469 36,880 35,535

Residential — prime loans:

Real estate — residential mortgage

2,198 2,174 2,138

Home equity:

Key Community Bank

10,285 9,816 9,768

Other

353 423 409 (d)

Total home equity loans

10,638 10,239 10,177

Total residential — prime loans

12,836 12,413 12,315

Consumer other — Key Community Bank

1,440 1,349 1,313

Credit cards

698 729 710

Consumer other:

Marine

1,083 1,358 1,448

Other

71 93 98

Total consumer other

1,154 1,451 1,546

Total consumer loans

16,128 15,942 15,884

Total loans (b) (c)

$ 53,597 $ 52,822 $ 51,419

(a) September 30, 2013, December 31, 2012, and September 30, 2012 loan balances include $96 million, $90 million, and $88 million of commercial credit card balances, respectively.
(b) Excluded at September 30, 2013, December 31, 2012, and September 30, 2012, are loans in the amount of $4.7 billion, $5.2 billion, and $5.3 billion, respectively, related to the discontinued operations of the education lending business.
(c) September 30, 2013 loan balance includes purchased loans of $176 million of which $18 million were PCI loans. December 31, 2012 loan balance includes purchased loans of $217 million of which $23 million were PCI loans. September 30, 2012 loan balance includes purchased loans of $231 million of which $25 million were PCI loans.
(d) This loan category was impacted by $45 million in net loan charge-offs taken during the third quarter of 2012 related to updated regulatory guidance.

Our loans held for sale are summarized as follows:

September 30, December 31, September 30,

in millions

2013 2012 2012

Commercial, financial and agricultural

$ 68 $ 29 $ 13

Real estate — commercial mortgage

608 477 484

Real estate — construction

10

Commercial lease financing

8 4

Real estate — residential mortgage

23 85 117

Total loans held for sale

$ 699 $ 599 $ 628

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Our quarterly summary of changes in loans held for sale as follows:

in millions

September 30,
2013
December 31,
2012
September 30,
2012

Balance at beginning of the period

$ 402 $ 628 $ 656

New originations

1,467 1,686 1,280

Transfers from held to maturity, net

15 38 13

Loan sales

(1,181 ) (1,747 ) (1,311 )

Loan draws (payments), net

(4 ) (4 ) (9 )

Transfers to OREO / valuation adjustments

(2 ) (1 )

Balance at end of period

$ 699 $ 599 $ 628

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4. Asset Quality

We manage our exposure to credit risk by closely monitoring loan performance trends and general economic conditions. An indicator of potential credit losses is the level of nonperforming assets and past due loans.

Our nonperforming assets and past due loans were as follows:

in millions

September 30,
2013
December 31,
2012
September 30,
2012

Total nonperforming loans (a), (b)

$ 541 $ 674 $ 653

Nonperforming loans held for sale

13 25 19

OREO

15 22 29

Other nonperforming assets

10 14 17

Total nonperforming assets

$ 579 $ 735 $ 718

Nonperforming assets from discontinued operations — education lending (c)

$ 23 $ 20 $ 22

Restructured loans included in nonperforming loans (a)

$ 228 $ 249 $ 217

Restructured loans with an allocated specific allowance (d)

104 114 78

Specifically allocated allowance for restructured loans (e)

46 33 31

Accruing loans past due 90 days or more

$ 90 $ 78 $ 89

Accruing loans past due 30 through 89 days

288 424 354

(a) December 31, 2012 and September 30, 2012 loan balance includes $72 million and $38 million of current, paying as originally agreed, secured loans respectively, that were discharged through Chapter 7 bankruptcy and not formally re-affirmed, as addressed in updated regulatory guidance issued in the third quarter of 2012. Such loans have been designated as nonperforming and TDRs.
(b) September 30, 2013, December 31, 2012 and September 30, 2012 loan balances exclude $18 million, $23 million and $25 million of PCI loans, respectively.
(c) Includes approximately $11 million, $3 million and $3 million of restructured loans at September 30, 2013, December 31, 2012 and September 30, 2012, respectively. See Note 11 (“Acquisitions and Discontinued Operations”) for further discussion.
(d) Included in individually impaired loans allocated a specific allowance.
(e) Included in allowance for individually evaluated impaired loans.

We evaluate purchased loans for impairment in accordance with the applicable accounting guidance. Purchased loans that have evidence of deterioration in credit quality since origination and for which it is probable, at acquisition, that all contractually required payments will not be collected are deemed PCI and initially recorded at fair value without recording an allowance for loan losses. At the date of acquisition, the estimated gross contractual amount receivable of PCI loans totaled $41 million. The estimated cash flows not expected to be collected (the nonaccretable amount) was $11 million, and the accretable amount was approximately $5 million. The difference between the fair value and the cash flows expected to be collected from the purchased loans is accreted to interest income over the remaining term of the loans.

At September 30, 2013, the outstanding unpaid principal balance and carrying value of all PCI loans was $25 million and $18 million, respectively. Changes in the accretable yield during 2013 included accretion of $1 million and net reclassifications of $1 million, resulting in an ending balance of $5 million at September 30, 2013.

At September 30, 2013, the approximate carrying amount of our commercial nonperforming loans outstanding represented 61% of their original contractual amount, total nonperforming loans outstanding represented 74% of their original contractual amount owed, and nonperforming assets in total were carried at 72% of their original contractual amount.

At September 30, 2013, our twenty largest nonperforming loans totaled $119 million, representing 22% of total loans on nonperforming status from continuing operations. At September 30, 2012, the twenty largest nonperforming loans totaled $202 million, representing 31% of total loans on nonperforming status.

Nonperforming loans and loans held for sale reduced expected interest income by $18 million for the nine months ended September 30, 2013, and $25 million for the year ended December 31, 2012.

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The following tables set forth a further breakdown of individually impaired loans as of September 30, 2013, December 31, 2012 and September 30, 2012:

September 30, 2013

in millions

Recorded
Investment (a)
Unpaid
Principal
Balance (b)
Specific
Allowance
Average
Recorded
Investment

With no related allowance recorded:

Commercial, financial and agricultural

$ 58 $ 116 $ 74

Commercial real estate:

Commercial mortgage

43 80 66

Construction

41 124 45

Total commercial real estate loans

84 204 111

Total commercial loans with no related allowance recorded

142 320 185

Real estate — residential mortgage

16 16 16

Home equity:

Key Community Bank

69 69 69

Other

2 2 2

Total home equity loans

71 71 71

Consumer other:

Marine

3 3 3

Total consumer other

3 3 3

Total consumer loans

90 90 90

Total loans with no related allowance recorded

232 410 275

With an allowance recorded:

Commercial, financial and agricultural

50 51 $ 17 36

Commercial real estate:

Commercial mortgage

3 3 1 4

Construction

3 13 2

Total commercial real estate loans

6 16 1 6

Total commercial loans with an allowance recorded

56 67 18 42

Real estate — residential mortgage

20 20 6 20

Home equity:

Key Community Bank

33 33 10 32

Other

11 11 2 10

Total home equity loans

44 44 12 42

Consumer other — Key Community Bank

3 3 3

Credit cards

6 6 1 5

Consumer other:

Marine

49 49 10 50

Other

1 1 1

Total consumer other

50 50 10 51

Total consumer loans

123 123 29 121

Total loans with an allowance recorded

179 190 47 163

Total

$ 411 $ 600 $ 47 $ 438

(a) The Recorded Investment in impaired loans represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.
(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

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December 31, 2012

in millions

Recorded
Investment (a)
Unpaid
Principal
Balance (b)
Specific
Allowance
Average
Recorded
Investment

With no related allowance recorded:

Commercial, financial and agricultural

$ 32 $ 64 $ 60

Commercial real estate:

Commercial mortgage

89 142 95

Construction

48 182 39

Total commercial real estate loans

137 324 134

Total commercial loans with no related allowance recorded

169 388 194

Real estate — residential mortgage

21 21 10

Home equity:

Key Community Bank

65 65 33

Other

3 3 1

Total home equity loans

68 68 34

Total consumer loans

89 89 44

Total loans with no related allowance recorded

258 477 238

With an allowance recorded:

Commercial, financial and agricultural

33 42 $ 12 48

Commercial real estate:

Commercial mortgage

7 7 1 51

Construction

6

Total commercial real estate loans

7 7 1 57

Total commercial loans with an allowance recorded

40 49 13 105

Real estate — residential mortgage

17 17 1 8

Home equity:

Key Community Bank

22 22 11 11

Other

9 9 1 5

Total home equity loans

31 31 12 16

Consumer other — Key Community Bank

2 2 2 1

Credit cards

2 2 1

Consumer other:

Marine

60 60 7 30

Other

1 1 1

Total consumer other

61 61 7 31

Total consumer loans

113 113 22 57

Total loans with an allowance recorded

153 162 35 162

Total

$ 411 $ 639 $ 35 $ 400

(a) The Recorded Investment in impaired loans represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.
(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

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September 30, 2012

in millions

Recorded
Investment (a)
Unpaid
Principal
Balance (b)
Specific
Allowance
Average
Recorded
Investment

With no related allowance recorded:

Commercial, financial and agricultural

$ 57 $ 118 $ 58

Commercial real estate:

Commercial mortgage

106 182 109

Construction

42 203 47

Total commercial real estate loans

148 385 156

Total commercial loans with no related allowance recorded

205 503 214

Real estate — residential mortgage

1

Home equity:

Key Community Bank

45 45 23

Other

2 2 1

Total home equity loans

47 47 24

Consumer other — Key Community Bank

1 1 1

Consumer other:

Marine

4 4 2

Total consumer other

4 4 2

Total consumer loans

52 52 28

Total loans with no related allowance recorded

257 555 242

With an allowance recorded:

Commercial, financial and agricultural

35 45 $ 12 39

Commercial real estate:

Commercial mortgage

31 32 7 44

Construction

2

Total commercial real estate loans

31 32 7 46

Total commercial loans with an allowance recorded

66 77 19 85

Real estate — residential mortgage

18 18 1 17

Home equity:

Key Community Bank

20 20 10 16

Other

8 8 1 7

Total home equity loans

28 28 11 23

Consumer other — Key Community Bank

2 2 1 2

Consumer other:

Marine

56 56 7 53

Other

1 1 1

Total consumer other

57 57 7 54

Total consumer loans

105 105 20 96

Total loans with an allowance recorded

171 182 39 181

Total

$ 428 $ 737 $ 39 $ 423

(a) The Recorded Investment in impaired loans represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. This amount is a component of total loans on our consolidated balance sheet.
(b) The Unpaid Principal Balance represents the customer’s legal obligation to us.

For the nine months ended September 30, 2013, and 2012, interest income recognized on the outstanding balances of accruing impaired loans totaled $5 million and $4 million, respectively.

At September 30, 2013, aggregate restructured loans (accrual, nonaccrual and held-for-sale loans) totaled $349 million, compared to $320 million at December 31, 2012, and $323 million at September 30, 2012. We added $143 million in restructured loans during the first nine months of 2013, which were offset by $114 million in payments and charge-offs.

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A further breakdown of TDRs included in nonperforming loans by loan category as of September 30, 2013, follows:

September 30, 2013

dollars in millions

Number
of loans
Pre-modification
Outstanding
Recorded
Investment
Post-modification
Outstanding
Recorded
Investment

LOAN TYPE

Nonperforming:

Commercial, financial and agricultural

39 $ 96 $ 63

Commercial real estate:

Real estate — commercial mortgage

14 51 17

Real estate — construction

6 19 4

Total commercial real estate loans

20 70 21

Total commercial loans

59 166 84

Real estate — residential mortgage

401 24 24

Home equity:

Key Community Bank

1,677 89 85

Other

237 6 6

Total home equity loans

1,914 95 91

Consumer other — Key Community Bank

40 2 1

Credit cards

689 5 5

Consumer other:

Marine

346 42 22

Other

46 1 1

Total consumer other

392 43 23

Total consumer loans

3,436 169 144

Total nonperforming TDRs

3,495 335 228

Prior-year accruing (a)

Commercial, financial and agricultural

68 9 4

Commercial real estate:

Real estate — commercial mortgage

3 17 12

Real estate — construction

1 23 35

Total commercial real estate loans

4 40 47

Total commercial loans

72 49 51

Real estate — residential mortgage

118 13 13

Home equity:

Key Community Bank

162 18 17

Other

214 6 6

Total home equity loans

376 24 23

Consumer other — Key Community Bank

32 1 1

Credit cards

267 2 2

Consumer other:

Marine

276 32 30

Other

56 1 1

Total consumer other

332 33 31

Total consumer loans

1,125 73 70

Total prior-year accruing TDRs

1,197 122 121

Total TDRs

4,692 $ 457 $ 349

(a) All TDRs that were restructured prior to January 1, 2013, and are fully accruing.

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A further breakdown of TDRs included in nonperforming loans by loan category as of December 31, 2012, follows:

December 31, 2012

dollars in millions

Number
of loans
Pre-modification
Outstanding
Recorded
Investment
Post-modification
Outstanding
Recorded
Investment

LOAN TYPE

Nonperforming:

Commercial, financial and agricultural

82 $ 76 $ 39

Commercial real estate:

Real estate — commercial mortgage

15 62 25

Real estate — construction

8 53 33

Total commercial real estate loans

23 115 58

Total commercial loans

105 191 97

Real estate — residential mortgage

372 28 28

Home equity:

Key Community Bank

1,577 87 82

Other

322 9 8

Total home equity loans

1,899 96 90

Consumer other — Key Community Bank

28 1 1

Credit cards

405 3 3

Consumer other:

Marine

251 30 29

Other

34 1 1

Total consumer other

285 31 30

Total consumer loans

2,989 159 152

Total nonperforming TDRs

3,094 350 249

Prior-year accruing (a)

Commercial, financial and agricultural

122 12 6

Commercial real estate:

Real estate — commercial mortgage

4 22 15

Total commercial real estate loans

4 22 15

Total commercial loans

126 34 21

Real estate — residential mortgage

101 10 10

Home equity:

Key Community Bank

76 5 5

Other

84 3 3

Total home equity loans

160 8 8

Consumer other — Key Community Bank

16

Consumer other:

Marine

117 31 31

Other

43 1 1

Total consumer other

160 32 32

Total consumer loans

437 50 50

Total prior-year accruing TDRs

563 84 71

Total TDRs

3,657 $ 434 $ 320

(a) All TDRs that were restructured prior to January 1, 2012, and are fully accruing.

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A further breakdown of TDRs included in nonperforming loans by loan category as of September 30, 2012, follows:

September 30, 2012

dollars in millions

Number
of loans
Pre-modification
Outstanding
Recorded
Investment
Post-modification
Outstanding
Recorded
Investment

LOAN TYPE

Nonperforming:

Commercial, financial and agricultural

91 $ 107 $ 54

Commercial real estate:

Real estate — commercial mortgage

18 47 29

Real estate — construction

8 53 30

Total commercial real estate loans

26 100 59

Total commercial loans

117 207 113

Real estate — residential mortgage

70 7 7

Home equity:

Key Community Bank

1,804 89 58

Other

486 11 7

Total home equity loans

2,290 100 65

Consumer other — Key Community Bank

125 2 2

Consumer other:

Marine

491 33 28

Other

91 2 2

Total consumer other

582 35 30

Total consumer loans

3,067 144 104

Total nonperforming TDRs

3,184 351 217

Prior-year accruing (a)

Commercial, financial and agricultural

152 15 7

Commercial real estate:

Real estate — commercial mortgage

7 71 45

Real estate — construction

1 15

Total commercial real estate loans

8 86 45

Total commercial loans

160 101 52

Real estate — residential mortgage

108 11 11

Home equity:

Key Community Bank

86 6 6

Other

95 3 3

Total home equity loans

181 9 9

Consumer other — Key Community Bank

20

Consumer other:

Marine

126 32 32

Other

51 2 2

Total consumer other

177 34 34

Total consumer loans

486 54 54

Total prior-year accruing TDRs

646 155 106

Total TDRs

3,830 $ 506 $ 323

(a) All TDRs that were restructured prior to January 1, 2012, and are fully accruing.

We classify loan modifications as TDRs when a borrower is experiencing financial difficulties and we have granted a concession to the borrower without commensurate financial, structural, or legal consideration. All commercial and consumer loan TDRs, regardless of size, are evaluated for impairment individually to determine the probable loss content and are assigned a specific loan allowance if deemed appropriate. The financial effects of TDRs are reflected in the components that make up the allowance for loan and lease losses in either the amount of a charge-off or the loan loss provision. These components affect the ultimate allowance level. Additional information regarding TDRs for discontinued operations is provided in Note 11 (“Acquisitions and Discontinued Operations”).

Commercial loan TDRs are considered defaulted when principal and interest payments are 90 days past due. Consumer loan TDRs are considered defaulted when principal and interest payments are more than 60 days past due. There were 138 consumer loan TDRs with a combined recorded investment of $7 million that have experienced payment defaults during the three months ended September 30, 2013 compared to 127 consumer TDRs with a combined recorded investment of $5 million during the three months ended June 30, 2013 from modifications resulting in TDR status during 2012. There were no significant payment defaults during the first nine months of 2013 arising from commercial loans that were designated as TDRs during 2012.

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Our loan modifications are handled on a case by case basis and are negotiated to achieve mutually agreeable terms that maximize loan collectability and meet our client’s financial needs. Our concession types are primarily interest rate reductions, forgiveness of principal and other modifications. Other loan term modifications for consumer TDRs include concessions determined to have been made as defined in updated regulatory guidance issued in the third quarter of 2012.

The following table shows the concession types for our commercial and consumer accruing and nonaccruing TDRs and other selected financial data.

dollars in millions

September 30,
2013
December 31,
2012
September 30,
2012

Commercial loans:

Interest rate reduction

$ 104 $ 104 $ 145

Forgiveness of principal

5 7 7

Other modification of loan terms

26 7 14

Total

$ 135 $ 118 $ 166

Consumer loans:

Interest rate reduction

$ 110 $ 122 $ 92

Forgiveness of principal

5 6 7

Other modification of loan terms

99 74 58

Total

$ 214 $ 202 $ 157

Total commercial and consumer TDRs (a)

$ 349 $ 320 $ 323

Total loans

53,597 52,822 51,419

(a) Commitments outstanding to lend additional funds to borrowers whose terms have been modified in TDRs are $26 million, $32 million, and $47 million at September 30, 2013, December 31, 2012, and September 30, 2012, respectively.

Our policies for determining past due loans, placing loans on nonaccrual, applying payments on nonaccrual loans and resuming accrual of interest for our commercial and consumer loan portfolios are disclosed in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Nonperforming Loans” on page 120 of our 2012 Form 10-K. Pursuant to regulatory guidance issued in January 2012, the above-mentioned policy for nonperforming loans was revised effective for the second quarter of 2012. Beginning in the second quarter of 2012, any second lien home equity loan with an associated first lien that is 120 days or more past due or in foreclosure or for which the first mortgage delinquency timeframe is unknown, is reported as a nonperforming loan. This policy was implemented prospectively, and, therefore, prior periods were not restated or represented. As of September 30, 2013, in order to be consistent with other unsecured product treatment, the credit card loans nonaccrual policy was revised from 90 day past due status to placement on nonaccrual (and charge off) at 180 days past due.

At September 30, 2013, approximately $52.7 billion, or 98.3%, of our total loans are current. At September 30, 2013, total past due loans and nonperforming loans of $919 million represent approximately 1.7% of total loans.

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Table of Contents

The following aging analysis as of September 30, 2013, December 31, 2012, and September 30, 2012, of past due and current loans provides further information regarding Key’s credit exposure.

September 30, 2013

in millions

Current 30-59
Days Past
Due
60-89
Days Past
Due
90 and
Greater
Days Past
Due
Nonperforming
Loans
Total Past
Due and
Nonperforming
Loans
Purchased
Credit
Impaired
Total
Loans

LOAN TYPE

Commercial, financial and agricultural

$ 24,161 $ 33 $ 9 $ 12 $ 102 $ 156 $ 24,317

Commercial real estate:

Commercial mortgage

7,429 22 2 31 58 113 $ 2 7,544

Construction

1,038 3 17 20 1,058

Total commercial real estate loans

8,467 25 2 31 75 133 2 8,602

Commercial lease financing

4,472 41 7 8 22 78 4,550

Total commercial loans

$ 37,100 $ 99 $ 18 $ 51 $ 199 $ 367 $ 2 $ 37,469

Real estate — residential mortgage

$ 2,045 $ 22 $ 9 $ 10 $ 98 $ 139 $ 14 $ 2,198

Home equity:

Key Community Bank

9,994 50 29 12 198 289 2 10,285

Other

327 8 3 2 13 26 353

Total home equity loans

10,321 58 32 14 211 315 2 10,638

Consumer other — Key Community Bank

1,419 8 5 6 2 21 1,440

Credit cards

675 7 4 8 4 23 698

Consumer other:

Marine

1,034 17 6 1 25 49 1,083

Other

66 2 1 2 5 71

Total consumer other

1,100 19 7 1 27 54 1,154

Total consumer loans

$ 15,560 $ 114 $ 57 $ 39 $ 342 $ 552 $ 16 $ 16,128

Total loans

$ 52,660 $ 213 $ 75 $ 90 $ 541 $ 919 $ 18 $ 53,597

December 31, 2012

in millions

Current 30-59
Days Past
Due
60-89
Days Past
Due
90 and
Greater
Days Past
Due
Nonperforming
Loans (a)
Total Past
Due and
Nonperforming
Loans
Purchased
Credit
Impaired
Total
Loans

LOAN TYPE

Commercial, financial and agricultural

$ 23,030 $ 56 $ 34 $ 22 $ 99 $ 211 $ 1 $ 23,242

Commercial real estate:

Commercial mortgage

7,556 21 11 9 120 161 3 7,720

Construction

943 1 2 1 56 60 1,003

Total commercial real estate loans

8,499 22 13 10 176 221 3 8,723

Commercial lease financing

4,772 88 31 8 16 143 4,915

Total commercial loans

$ 36,301 $ 166 $ 78 $ 40 $ 291 $ 575 $ 4 $ 36,880

Real estate — residential mortgage

$ 2,023 $ 16 $ 10 $ 6 $ 103 $ 135 $ 16 $ 2,174

Home equity:

Key Community Bank

9,506 54 26 17 210 307 3 9,816

Other

387 9 4 2 21 36 423

Total home equity loans

9,893 63 30 19 231 343 3 10,239

Consumer other — Key Community Bank

1,325 9 5 8 2 24 1,349

Credit cards

706 7 5 11 23 729

Consumer other:

Marine

1,288 23 9 4 34 70 1,358

Other

87 2 1 1 2 6 93

Total consumer other

1,375 25 10 5 36 76 1,451

Total consumer loans

$ 15,322 $ 120 $ 60 $ 38 $ 383 $ 601 $ 19 $ 15,942

Total loans

$ 51,623 $ 286 $ 138 $ 78 $ 674 $ 1,176 $ 23 $ 52,822

(a) Includes $72 million of performing secured loans that were discharged through Chapter 7 bankruptcy and not formally re-affirmed as addressed in updated regulatory guidance issued in the third quarter of 2012. Such loans have been designated as nonperforming and TDRs.

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Table of Contents

September 30, 2012

in millions

Current 30-59
Days Past
Due
60-89
Days Past
Due
90 and
Greater
Days Past
Due
Nonperforming
Loans (a)
Total Past Due
and
Nonperforming
Loans
Purchased
Credit
Impaired
Total
Loans

LOAN TYPE

Commercial, financial and agricultural

$ 21,766 $ 46 $ 19 $ 15 $ 132 $ 212 $ 1 $ 21,979

Commercial real estate:

Commercial mortgage

7,344 19 3 26 134 182 3 7,529

Construction

993 5 3 13 53 74 1,067

Total commercial real estate loans

8,337 24 6 39 187 256 3 8,596

Commercial lease financing

4,881 48 11 2 18 79 4,960

Total commercial loans

$ 34,984 $ 118 $ 36 $ 56 $ 337 $ 547 $ 4 $ 35,535

Real estate — residential mortgage

$ 1,997 $ 22 $ 13 $ 6 $ 83 $ 124 $ 17 $ 2,138

Home equity:

Key Community Bank

9,492 57 30 15 171 273 3 9,768

Other

374 9 5 3 18 35 409

Total home equity loans

9,866 66 35 18 189 308 3 10,177

Consumer other — Key Community Bank

1,290 9 4 6 3 22 1 1,313

Credit cards

692 6 4 8 18 710

Consumer other:

Marine

1,377 29 9 2 31 71 1,448

Other

92 2 1 1 2 6 98

Total consumer other

1,469 31 10 3 33 77 1,546

Total consumer loans

$ 15,314 $ 134 $ 66 $ 33 $ 316 $ 549 $ 21 $ 15,884

Total loans

$ 50,298 $ 252 $ 102 $ 89 $ 653 $ 1,096 $ 25 $ 51,419

(a) Includes $38 million of performing secured loans that were discharged through Chapter 7 bankruptcy and not formally re-affirmed as addressed in updated regulatory guidance issued in the third quarter of 2012. Such loans have been designated as nonperforming and TDRs.

The prevalent risk characteristic for both commercial and consumer loans is the risk of loss arising from an obligor’s inability or failure to meet contractual payment or performance terms. Evaluation of this risk is stratified and monitored by the assigned loan risk rating grades for the commercial loan portfolios and the regulatory risk ratings assigned for the consumer loan portfolios. This risk rating stratification assists in the determination of the ALLL. Loan grades are assigned at the time of origination, verified by credit risk management, and periodically reevaluated thereafter.

Most extensions of credit are subject to loan grading or scoring. This risk rating methodology blends our judgment with quantitative modeling. Commercial loans generally are assigned two internal risk ratings. The first rating reflects the probability that the borrower will default on an obligation; the second rating reflects expected recovery rates on the credit facility. Default probability is determined based on, among other factors, the financial strength of the borrower, an assessment of the borrower’s management, the borrower’s competitive position within its industry sector, and our view of industry risk within the context of the general economic outlook. Types of exposure, transaction structure, and collateral, including credit risk mitigants, affect the expected recovery assessment.

Credit quality indicators for loans are updated on an ongoing basis. Bond rating classifications are indicative of the credit quality of our commercial loan portfolios and are determined by converting our internally assigned risk rating grades to bond rating categories. Payment activity and the regulatory classifications of pass and substandard are indicators of the credit quality of our consumer loan portfolios.

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Table of Contents

Credit quality indicators for our commercial and consumer loan portfolios, excluding $18 million of PCI loans at September 30, 2013, based on bond rating, regulatory classification and payment activity as of September 30, 2013, and 2012 are as follows:

Commercial Credit Exposure

Credit Risk Profile by Creditworthiness Category (a)

September 30,

in millions

Commercial, financial and
agricultural
RE — Commercial RE — Construction Commercial Lease Total

RATING (b) (c)

2013 2012 2013 2012 2013 2012 2013 2012 2013 2012

AAA — AA

$ 292 $ 166 $ 1 $ 1 $ 1 $ 454 $ 465 $ 747 $ 633

A

774 755 $ 73 63 1 1 866 1,107 1,714 1,926

BBB — BB

21,837 19,229 6,867 6,137 879 759 3,021 3,087 32,604 29,212

B

487 940 294 585 26 38 133 188 940 1,751

CCC — C

927 888 308 740 151 268 76 113 1,462 2,009

Total

$ 24,317 $ 21,978 $ 7,542 $ 7,526 $ 1,058 $ 1,067 $ 4,550 $ 4,960 $ 37,467 $ 35,531

(a) Credit quality indicators are updated on an ongoing basis and reflect credit quality information as of the dates indicated.
(b) Our bond rating to internal loan grade conversion system is as follows: AAA - AA = 1, A = 2, BBB - BB = 3 - 13, B = 14 - 16, and CCC - C = 17 - 20.
(c) Our internal loan grade to regulatory-defined classification is as follows: Pass = 1-16, Special Mention = 17, Substandard = 18, Doubtful = 19, and Loss = 20.

Consumer Credit Exposure

Credit Risk Profile by Regulatory Classifications (a) (b)

September 30,

in millions

Residential — Prime

GRADE

2013 2012

Pass

$ 12,487 $ 11,999

Substandard

333 296

Total

$ 12,820 $ 12,295

Credit Risk Profile Based on Payment Activity (a) (b)

September 30,

in millions

Consumer — Key Community
Bank
Credit cards Consumer — Marine Consumer — Other Total
2013 2012 2013 2012 2013 2012 2013 2012 2013 2012

Performing

$ 1,438 $ 1,309 $ 694 $ 702 $ 1,058 $ 1,417 $ 69 $ 96 $ 3,259 $ 3,524

Nonperforming

2 3 4 8 25 31 2 2 33 44

Total

$ 1,440 $ 1,312 $ 698 $ 710 $ 1,083 $ 1,448 $ 71 $ 98 $ 3,292 $ 3,568

(a) Credit quality indicators are updated on an ongoing basis and reflect credit quality information as of the dates indicated.
(b) Our past due payment activity to regulatory classification conversion is as follows: pass = less than 90 days; and substandard = 90 days and greater plus nonperforming loans. Beginning in the second quarter of 2012, any second lien home equity loan with an associated first lien that is 120 days or more past due or in foreclosure or for which the first mortgage delinquency timeframe is unknown, is reported as a nonperforming loan in accordance with regulatory guidance issued in January 2012.

We determine the appropriate level of the ALLL on at least a quarterly basis. The methodology is described in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Allowance for Loan and Lease Losses” on page 120 of our 2012 Form 10-K. We apply expected loss rates to existing loans with similar risk characteristics as noted in the credit quality indicator table above and exercise judgment to assess the impact of factors such as changes in economic conditions, changes in credit policies or underwriting standards, and changes in the level of credit risk associated with specific industries and markets.

For all commercial and consumer loan TDRs, regardless of size, as well as impaired commercial loans with an outstanding balance greater than $2.5 million, we conduct further analysis to determine the probable loss content and assign a specific allowance to the loan if deemed appropriate. We estimate the extent of impairment by comparing the recorded investment of the loan with the estimated present value of its future cash flows, the fair value of its underlying collateral, or the loan’s observable market price. A specific allowance also may be assigned — even when sources of repayment appear sufficient — if we remain uncertain about whether the loan will be repaid in full. On at least a quarterly basis, we evaluate the appropriateness of our loss estimation methods to reduce differences between estimated incurred losses and actual losses. The ALLL at September 30, 2013, represents our best estimate of the probable credit losses inherent in the loan portfolio at that date.

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Table of Contents

Although quantitative modeling factors such as default probability and expected recovery rates are constantly changing as the financial strength of the borrower and overall economic conditions change, there have been no changes to the accounting policies or methodology we used to estimate the ALLL.

Commercial loans generally are charged off in full or charged down to the fair value of the underlying collateral when the borrower’s payment is 180 days past due. Home equity and residential mortgage loans generally are charged down to the fair value of the underlying collateral when payment is 180 days past due. Credit card loans are charged off when payments are 180 days past due. All other consumer loans are charged off when payments are 120 days past due.

At September 30, 2013, the ALLL was $868 million, or 1.62% of loans, compared to $888 million, or 1.73% of loans, at September 30, 2012. At September 30, 2013, the ALLL was 160.4% of nonperforming loans, compared to 136.0% at September 30, 2012.

A summary of the allowance for loan and lease losses for the periods indicated is presented in the table below:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Balance at beginning of period — continuing operations

$ 876 $ 888 $ 888 $ 1,004

Charge-offs

(78 ) (141 ) (242 ) (404 )

Recoveries

41 32 111 117

Net loans and leases charged off

(37 ) (109 ) (131 ) (287 )

Provision for loan and lease losses from continuing operations

28 109 111 172

Foreign currency translation adjustment

1 (1 )

Balance at end of period — continuing operations

$ 868 $ 888 $ 868 $ 888

The changes in the ALLL by loan category for the periods indicated are as follows:

in millions

December 31,
2012
Provision Charge-offs Recoveries September 30,
2013

Commercial, financial and agricultural

$ 327 $ 57 $ (44 ) $ 30 $ 370

Real estate — commercial mortgage

198 (28 ) (18 ) 20 172

Real estate — construction

41 (17 ) (2 ) 14 36

Commercial lease financing

55 24 (25 ) 10 64

Total commercial loans

621 36 (89 ) 74 642

Real estate — residential mortgage

30 17 (13 ) 1 35

Home equity:

Key Community Bank

105 19 (50 ) 8 82

Other

25 (16 ) 5 14

Total home equity loans

130 19 (66 ) 13 96

Consumer other — Key Community Bank

38 8 (24 ) 5 27

Credit cards

26 30 (25 ) 3 34

Consumer other:

Marine

39 1 (22 ) 13 31

Other

4 (3 ) 2 3

Total consumer other:

43 1 (25 ) 15 34

Total consumer loans

267 75 (153 ) 37 226

Total ALLL — continuing operations

888 111 (242 ) 111 868

Discontinued operations

55 11 (42 ) 14 38

Total ALLL — including discontinued operations

$ 943 $ 122 $ (284 ) $ 125 $ 906

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Table of Contents

in millions

December 31,
2011
Provision Charge-offs Recoveries September 30,
2012

Commercial, financial and agricultural

$ 334 $ 9 $ (65 ) $ 40 $ 318

Real estate — commercial mortgage

272 (69 ) 18 221

Real estate — construction

63 (19 ) 3 47

Commercial lease financing

78 (10 ) (20 ) 18 66

Total commercial loans

747 (1 ) (173 ) 79 652

Real estate — residential mortgage

37 5 (19 ) 2 25

Home equity:

Key Community Bank

103 92 (113 ) 7 89

Other

29 14 (23 ) 4 24

Total home equity loans

132 106 (136 ) 11 113

Consumer other — Key Community Bank

41 15 (29 ) 5 32

Credit cards

27 (2 ) 25

Consumer other:

Marine

46 14 (41 ) 18 37

Other

1 5 (4 ) 2 4

Total consumer other:

47 19 (45 ) 20 41

Total consumer loans

257 172 (231 ) 38 236

Total ALLL — continuing operations

1,004 171 (a) (404 ) 117 888

Discontinued operations

104 4 (56 ) 13 65

Total ALLL — including discontinued operations

$ 1,108 $ 175 $ (460 ) $ 130 $ 953

(a) Includes $1 million of foreign currency translation adjustment.

Our ALLL decreased by $20 million, or 2%, since the third quarter of 2012. This contraction was associated with the improvement in credit quality of our loan portfolios. The quality of new loan originations and decreasing NPLs and net charge-offs has resulted in a reduction in our general allowance. Our general allowance encompasses the application of expected loss rates to our existing loans with similar risk characteristics, an assessment of factors such as changes in economic conditions and changes in credit policies or underwriting standards. Our delinquency trends have declined during 2012 and thus far in 2013 due to a modest level of loan growth, relatively stable conditions in the economic environment, and continued run off in our exit loan portfolio and reflects our effort to maintain a moderate enterprise risk tolerance.

For continuing operations, the loans outstanding individually evaluated for impairment totaled $411 million, with a corresponding allowance of $47 million at September 30, 2013. Loans outstanding collectively evaluated for impairment totaled $53.2 billion, with a corresponding allowance of $820 million at September 30, 2013. At September 30, 2013, PCI loans evaluated for impairment totaled $18 million, with a corresponding allowance of $1 million. There was no provision for loan and lease losses on these PCI loans during the quarter ended September 30, 2013.

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Table of Contents

A breakdown of the individual and collective ALLL and the corresponding loan balances as of September 30, 2013, follows:

Allowance Outstanding

September 30, 2013

in millions

Individually
Evaluated for

Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired
Loans Individually
Evaluated for

Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired

Commercial, financial and agricultural

$ 17 $ 353 $ 24,317 $ 108 $ 24,209

Commercial real estate:

Commercial mortgage

1 171 7,544 46 7,496 $ 2

Construction

36 1,058 44 1,014

Total commercial real estate loans

1 207 8,602 90 8,510 2

Commercial lease financing

64 4,550 4,550

Total commercial loans

18 624 37,469 198 37,269 2

Real estate — residential mortgage

6 28 $ 1 2,198 36 2,148 14

Home equity:

Key Community Bank

10 72 10,285 102 10,181 2

Other

2 12 353 13 340

Total home equity loans

12 84 10,638 115 10,521 2

Consumer other — Key Community Bank

27 1,440 3 1,437

Credit cards

1 33 698 6 692

Consumer other:

Marine

10 21 1,083 52 1,031

Other

3 71 1 70

Total consumer other

10 24 1,154 53 1,101

Total consumer loans

29 196 1 16,128 213 15,899 16

Total ALLL — continuing operations

47 820 1 53,597 411 53,168 18

Discontinued operations

1 37 4,738 (a) 11 4,727

Total ALLL — including discontinued operations

$ 48 $ 857 $ 1 $ 58,335 $ 422 $ 57,895 $ 18

(a) Amount includes $2.3 billion of loans carried at fair value that are excluded from ALLL consideration.

A breakdown of the individual and collective ALLL and the corresponding loan balances as of December 31, 2012, follows:

Allowance Outstanding

December 31, 2012

in millions

Individually
Evaluated  for
Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired
Loans Individually
Evaluated  for
Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired

Commercial, financial and agricultural

$ 12 $ 314 $ 23,242 $ 65 $ 23,176 $ 1

Commercial real estate:

Commercial mortgage

1 198 7,720 96 7,621 3

Construction

41 1,003 48 955

Total commercial real estate loans

1 239 8,723 144 8,576 3

Commercial lease financing

55 4,915 4,915

Total commercial loans

13 608 36,880 209 36,667 4

Real estate — residential mortgage

1 29 $ 1 2,174 38 2,120 16

Home equity:

Key Community Bank

11 94 9,816 87 9,726 3

Other

1 24 423 12 411

Total home equity loans

12 118 10,239 99 10,137 3

Consumer other — Key Community Bank

2 36 1,349 2 1,347

Credit cards

26 729 2 727

Consumer other:

Marine

7 32 1,358 60 1,298

Other

3 93 1 92

Total consumer other

7 35 1,451 61 1,390

Total consumer loans

22 244 1 15,942 202 15,721 19

Total ALLL — continuing operations

35 852 1 52,822 411 52,388 23

Discontinued operations

55 5,201 (a) 3 5,198

Total ALLL — including discontinued operations

$ 35 $ 907 $ 1 $ 58,023 $ 414 $ 57,586 $ 23

(a) Amount includes $2.5 billion of loans carried at fair value that are excluded from ALLL consideration.

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Table of Contents

A breakdown of the individual and collective ALLL and the corresponding loan balances as of September 30, 2012, follows:

Allowance Outstanding

September 30, 2012

in millions

Individually
Evaluated  for

Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired
Loans Individually
Evaluated for
Impairment
Collectively
Evaluated  for
Impairment
Purchased
Credit
Impaired

Commercial, financial and agricultural

$ 12 $ 306 $ 21,979 $ 92 $ 21,886 $ 1

Commercial real estate:

Commercial mortgage

7 214 7,529 138 7,388 3

Construction

47 1,067 42 1,025

Total commercial real estate loans

7 261 8,596 180 8,413 3

Commercial lease financing

66 4,960 4,960

Total commercial loans

19 633 35,535 272 35,259 4

Real estate — residential mortgage

1 24 2,138 18 2,103 17

Home equity:

Key Community Bank

10 79 9,768 65 9,700 3

Other

1 23 409 10 399

Total home equity loans

11 102 10,177 75 10,099 3

Consumer other — Key Community Bank

1 31 1,313 2 1,310 1

Credit cards

25 710 710

Consumer other:

Marine

7 30 1,448 60 1,388

Other

4 98 1 97

Total consumer other

7 34 1,546 61 1,485

Total consumer loans

20 216 15,884 156 15,707 21

Total ALLL — continuing operations

39 849 51,419 428 50,966 25

Discontinued operations

65 5,328 (a) 3 5,325

Total ALLL — including discontinued operations

$ 39 $ 914 $ 56,747 $ 431 $ 56,291 $ 25

(a) Amount includes $2.6 billion of loans carried at fair value that are excluded from ALLL considerations.

The liability for credit losses inherent in lending-related unfunded commitments, such as letters of credit and unfunded loan commitments, is included in “accrued expense and other liabilities” on the balance sheet. We establish the amount of this reserve by considering both historical trends and current market conditions quarterly, or more often if deemed necessary. Our liability for credit losses on lending-related commitments has decreased by $3 million since the third quarter of 2012 to $40 million at September 30, 2013. When combined with our ALLL, our total allowance for credit losses represented 1.69% of loans at September 30, 2013, compared to 1.81% at September 30, 2012.

Changes in the liability for credit losses on unfunded lending-related commitments are summarized as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Balance at beginning of period

$ 37 $ 51 $ 29 $ 45

Provision (credit) for losses on lending-related commitments

3 (8 ) 11 (2 )

Balance at end of period

$ 40 $ 43 $ 40 $ 43

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Table of Contents

5. Fair Value Measurements

Fair Value Determination

As defined in the applicable accounting guidance, fair value is the price to sell an asset or transfer a liability in an orderly transaction between market participants in our principal market. We have established and documented our process for determining the fair values of our assets and liabilities, where applicable. Fair value is based on quoted market prices, when available, for identical or similar assets or liabilities. In the absence of quoted market prices, we determine the fair value of our assets and liabilities using valuation models or third-party pricing services. Both of these approaches rely on market-based parameters, when available, such as interest rate yield curves, option volatilities, and credit spreads, or unobservable inputs. Unobservable inputs may be based on our judgment, assumptions, and estimates related to credit quality, liquidity, interest rates, and other relevant inputs.

Valuation adjustments, such as those pertaining to counterparty and our own credit quality and liquidity, may be necessary to ensure that assets and liabilities are recorded at fair value. Credit valuation adjustments are made when market pricing does not accurately reflect the counterparty’s or our own credit quality. We make liquidity valuation adjustments to the fair value of certain assets to reflect the uncertainty in the pricing and trading of the instruments when we are unable to observe recent market transactions for identical or similar instruments. Liquidity valuation adjustments are based on the following factors:

the amount of time since the last relevant valuation;

whether there is an actual trade or relevant external quote available at the measurement date; and

volatility associated with the primary pricing components.

We ensure that our fair value measurements are accurate and appropriate by relying upon various controls, including:

an independent review and approval of valuation models and assumptions;

recurring detailed reviews of profit and loss; and

a validation of valuation model components against benchmark data and similar products, where possible.

We recognize transfers between levels of the fair value hierarchy at the end of the reporting period. Quarterly, we review any changes to our valuation methodologies to ensure they are appropriate and justified, and refine our valuation methodologies if more market-based data becomes available. The Fair Value Committee, which is governed by ALCO, oversees the valuation process for all lines of business and support areas, as applicable. Various Working Groups that report to the Fair Value Committee analyze and approve the valuation methodologies used to fair value assets and liabilities managed within specific areas. The Working Groups are discussed in more detail in the qualitative disclosures within this footnote and in Note 11 (“Acquisitions and Discontinued Operations”). Formal documentation of the fair valuation methodologies is prepared by the lines of business and support areas as appropriate. The documentation details the asset or liability class and related general ledger accounts, valuation techniques, fair value hierarchy level, market participants, accounting methods, valuation methodology, group responsible for valuations, and valuation inputs.

Additional information regarding our accounting policies for determining fair value is provided in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Fair Value Measurements” on page 122 of our 2012 Form 10-K.

Qualitative Disclosures of Valuation Techniques

Loans . Most loans recorded as trading account assets are valued based on market spreads for similar assets since they are actively traded. Therefore, these loans are classified as Level 2 because the fair value recorded is based on observable market data for similar assets.

Securities (trading and available for sale) . We own several types of securities, requiring a range of valuation methods:

Securities are classified as Level 1 when quoted market prices are available in an active market for the identical securities. Level 1 instruments include exchange-traded equity securities.

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Securities are classified as Level 2 if quoted prices for identical securities are not available, and fair value is determined using pricing models (either by a third-party pricing service or internally) or quoted prices of similar securities. These instruments include municipal bonds; bonds backed by the U.S. government; corporate bonds; certain mortgage-backed securities; securities issued by the U.S. Treasury; money markets; and certain agency and corporate CMOs. Inputs to the pricing models include actual trade data (i.e., spreads, credit ratings, and interest rates) for comparable assets, spread tables, matrices, high-grade scales, option-adjusted spreads, and standard inputs, such as yields, benchmark securities, bids, and offers.

Securities are classified as Level 3 when there is limited activity in the market for a particular instrument. In such cases, we use internal models based on certain assumptions to determine fair value. Level 3 instruments consist of certain commercial mortgage-backed securities. Our Real Estate Capital line of business is responsible for the valuation process for these commercial mortgage-backed securities, which is conducted on a quarterly basis. The methodology incorporates a loan-by-loan credit review in combination with discounting the risk-adjusted bond cash flows. A detailed credit review of the underlying loans involves a screening process using a multitude of filters to identify the highest risk loans associated with these commercial mortgage-backed securities. Each of the highest risk loans identified is re-underwritten and loan specific defaults and recoveries are assigned. A matrix approach is used to assign an expected default and recovery percentage for the loans that are not individually re-underwritten. Bond classes will then be run through a discounted cash flow analysis, taking into account the expected default and recovery percentages as well as discount rates developed by our Finance area. Inputs for the Level 3 internal models include expected cash flows from the underlying loans, which take into account expected default and recovery percentages, market research, and discount rates commensurate with current market conditions. Changes in the credit quality of the underlying loans or market discount rate would impact the value of the bonds. An increase in the underlying loan credit quality or decrease in the market discount rate would positively impact the bond value. A decrease in the underlying loan credit quality or increase in the market discount rate would negatively impact the bond value.

The fair values of our Level 2 securities available for sale are determined by a third-party pricing service. The valuations provided by the third-party pricing service are based on observable market inputs, which include benchmark yields, reported trades, issuer spreads, benchmark securities, bids, offers, and reference data obtained from market research publications. Inputs used by the third-party pricing service in valuing CMOs and other mortgage-backed securities also include new issue data, monthly payment information, whole loan collateral performance, and “To Be Announced” prices. In valuations of state and political subdivisions securities, inputs used by the third-party pricing service also include material event notices.

On a monthly basis, we validate the pricing methodologies utilized by our third-party pricing service to ensure the fair value determination is consistent with the applicable accounting guidance and that our assets are properly classified in the fair value hierarchy. To perform this validation, we:

review documentation received from our third-party pricing service regarding the inputs used in their valuations and determine a level assessment for each category of securities;

substantiate actual inputs used for a sample of securities by comparing the actual inputs used by our third-party pricing service to comparable inputs for similar securities; and

substantiate the fair values determined for a sample of securities by comparing the fair values provided by our third-party pricing service to prices from other independent sources for the same and similar securities. We analyze variances and conduct additional research with our third-party pricing service and take appropriate steps based on our findings.

Private equity and mezzanine investments . Private equity and mezzanine investments consist of investments in debt and equity securities through our Real Estate Capital line of business. They include direct investments made in specific properties, as well as indirect investments made in funds that pool assets of many investors to invest in properties. There is no active market for these investments, so we employ other valuation methods.

Private equity and mezzanine investments are classified as Level 3 assets since our judgment significantly influences the determination of fair value. Our Fund Management, Asset Management, and Accounting groups are responsible for reviewing the valuation models and determining the fair value of these investments on a quarterly basis. Direct investments in properties are initially valued based upon the transaction price. This amount is then adjusted to fair value based on current market conditions using the discounted cash flow method based on the expected investment exit date. The fair values of the assets are reviewed and adjusted quarterly. Periodically, a third-party appraisal is obtained for the investment to validate the specific inputs for determining fair value.

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Inputs used in calculating future cash flows include the cost of build-out, future selling prices, current market outlook, and operating performance of the investment. Investment income and expense assumptions are based on market inputs, such as rental/leasing rates and vacancy rates for the geographic- and property type-specific markets. For investments under construction, investment income and expense assumptions are determined using expected future build-out costs and anticipated future rental prices based on current market conditions, discount rates, holding period, the terminal cap rate and sales commissions paid in the terminal cap year. For investments that are in lease-up or are fully leased, income and expense assumptions are based on the current geographic market lease rates, underwritten expenses, market lease terms, and historical vacancy rates. Asset Management validates these inputs on a quarterly basis through the use of industry publications, third-party broker opinions, and comparable property sales, where applicable. Changes in the significant inputs (rental/leasing rates, vacancy rates, valuation capitalization rate, discount rate, and terminal cap rate) would significantly affect the fair value measurement. Increases in rental/leasing rates would increase fair value while increases in the vacancy rates, the valuation capitalization rate, the discount rate, and the terminal cap rate would decrease fair value.

Indirect investments are valued using a methodology that is consistent with accounting guidance that allows us to use statements from the investment manager to calculate net asset value per share. A primary input used in estimating fair value is the most recent value of the capital accounts as reported by the general partners of the funds in which we invest. The calculation to determine the investment’s fair value is based on our percentage ownership in the fund multiplied by the net asset value of the fund, as provided by the fund manager.

Investments in real estate private equity funds are included within private equity and mezzanine investments. The main purpose of these funds is to acquire a portfolio of real estate investments that provides attractive risk-adjusted returns and current income for investors. Certain of these investments do not have readily determinable fair values and represent our ownership interest in an entity that follows measurement principles under investment company accounting. The following table presents the fair value of our indirect investments and related unfunded commitments at September 30, 2013:

September 30, 2013

in millions

Fair Value Unfunded
Commitments

INVESTMENT TYPE

Passive funds (a)

$ 13 $ 1

Co-managed funds (b)

15

Total

$ 28 $ 1

(a) We invest in passive funds, which are multi-investor private equity funds. These investments can never be redeemed. Instead, distributions are received through the liquidation of the underlying investments in the funds. Some funds have no restrictions on sale, while others require investors to remain in the fund until maturity. The funds will be liquidated over a period of one to seven years.
(b) We are a manager or co-manager of these funds. These investments can never be redeemed. Instead, distributions are received through the liquidation of the underlying investments in the funds. In addition, we receive management fees. We can sell or transfer our interest in any of these funds with the written consent of a majority of the fund’s investors. In one instance, the other co-manager of the fund must consent to the sale or transfer of our interest in the fund. The funds will mature over a period of two to five years.

Principal investments . Principal investments consist of investments in equity and debt instruments made by our principal investing entities. They include direct investments (investments made in a particular company), as well as indirect investments (investments made through funds that include other investors).

Each investment is adjusted to fair value with any net realized or unrealized gain/loss recorded in the current period’s earnings. This process is a coordinated and documented effort by the Principal Investing Entities Deal Team (comprised of individuals from one of the independent investment managers who oversee these instruments), members of the Key Principal Partners (“KPP”) finance and accounting staff, and the Investment Committee (comprised of individuals from Key and one of the independent investment managers). This process involves an in-depth review of the condition of each investment depending on the type of investment.

Our direct investments include investments in debt and equity instruments of both private and public companies. When quoted prices are available in an active market for the identical direct investment, we use the quoted prices in the valuation process, and the related investments are classified as Level 1 assets. However, in most cases, quoted market prices are not available for our direct investments, and we must perform valuations using other methods. These direct investment valuations are an in-depth analysis of the condition of each investment and are based on the unique facts and circumstances related to each individual investment. There is a certain amount of subjectivity surrounding the valuation of these

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investments due to the combination of quantitative and qualitative factors that are used in the valuation models. Therefore, these direct investments are classified as Level 3 assets. The specific inputs used in the valuations of each type of direct investment are described below.

Interest-bearing securities (i.e., loans) are valued on a quarterly basis. Valuation adjustments are determined by the Principal Investing Entities Deal Team and are subject to approval by the Investment Committee. Valuations of debt instruments are based on the Principal Investing Entities Deal Team’s knowledge of the current financial status of the subject company, which is regularly monitored throughout the term of the investment. Significant unobservable inputs used in the valuations of these investments include the company’s payment history, adequacy of cash flows from operations, and current operating results, including market multiples, and historical and forecast earnings before interest, taxation, depreciation, and amortization. Inputs can also include the seniority of the debt, the nature of any pledged collateral, the extent to which the security interest is perfected and the net liquidation value of collateral.

Valuations of equity instruments of private companies, which are prepared on a quarterly basis, are based on current market conditions and the current financial status of each company. A valuation analysis is performed to value each investment that is reviewed by the Principal Investing Entities Deal Team Member as well as reviewed and approved by the Chief Administrative Officer of one of the independent investment managers. Significant unobservable inputs used in these valuations include adequacy of the company’s cash flows from operations, any significant change in the company’s performance since the prior valuation, and any significant equity issuances by the company. Equity instruments of public companies are valued using quoted prices in an active market for the identical security. If the instrument is restricted, the fair value is determined considering the number of shares traded daily, the number of the company’s total restricted shares, and price volatility.

Our indirect investments are classified as Level 3 assets since our significant inputs are not observable in the marketplace. Indirect investments include primary and secondary investments in private equity funds engaged mainly in venture- and growth-oriented investing. These investments do not have readily determinable fair values. Indirect investments are valued using a methodology that is consistent with accounting guidance that allows us to estimate fair value based upon net asset value per share (or its equivalent, such as member units or an ownership interest in partners’ capital to which a proportionate share of net assets is attributed). The significant unobservable input used in estimating fair value is primarily the most recent value of the capital accounts as reported by the general partners of the funds in which we invest.

For indirect investments, management makes adjustments as deemed appropriate to the net asset value and only if it is determined that the net asset value does not properly reflect fair value. In determining the need for an adjustment to net asset value, management performs an analysis of the private equity funds based on the independent fund manager’s valuations as well as management’s own judgment. Significant unobservable inputs used in these analyses include current fund financial information provided by the fund manager, an estimate of future proceeds expected to be received on the investment, and market multiples. Management also considers whether the independent fund manager adequately marks down an impaired investment, maintains financial statements in accordance with GAAP, or follows a practice of holding all investments at cost.

The fair value of our indirect investments and related unfunded commitments at September 30, 2013, was $417 million and $83 million, respectively. Our indirect investments consist of buyout, venture capital, and fund of funds. These investments can never be redeemed. Instead, distributions are received through the liquidation of the underlying investments of the fund. An investment in any one of these funds can be sold only with the approval of the fund’s general partners. We estimate that the underlying investments of the funds will be liquidated over a period of one to nine years.

Derivatives . Exchange-traded derivatives are valued using quoted prices and, therefore, are classified as Level 1 instruments. However, only a few types of derivatives are exchange-traded. The majority of our derivative positions are valued using internally developed models based on market convention that use observable market inputs, such as interest rate curves, yield curves, LIBOR and Overnight Index Swap (OIS) discount rates and curves, index pricing curves, foreign currency curves, and volatility surfaces (a three-dimensional graph of implied volatility against strike price and maturity). These derivative contracts, which are classified as Level 2 instruments, include interest rate swaps, certain options, cross currency swaps, and credit default swaps.

In addition, we have several customized derivative instruments and risk participations that are classified as Level 3 instruments. These derivative positions are valued using internally developed models, with inputs consisting of available market data, such as bond spreads and asset values, as well as unobservable internally-derived assumptions, such as loss probabilities and internal risk ratings of customers. These derivatives are priced monthly by our Market Risk Management group using a credit valuation adjustment methodology. Swap details with the customer and our related participation

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percentage, if applicable, are obtained from our derivatives accounting system, which is the system of record. Applicable customer rating information is obtained from the particular loan system and represents an unobservable input to this valuation process. Using these various inputs, a valuation of these Level 3 derivatives is performed using a model that was acquired from a third party. In summary, the fair value represents an estimate of the amount that the risk participation counterparty would need to pay/receive as of the measurement date based on the probability of customer default on the swap transaction and the fair value of the underlying customer swap. Therefore, a higher loss probability and a lower credit rating would negatively affect the fair value of the risk participations and a lower loss probability and higher credit rating would positively affect the fair value of the risk participations.

Market convention implies a credit rating of “AA” equivalent in the pricing of derivative contracts, which assumes all counterparties have the same creditworthiness. To reflect the actual exposure on our derivative contracts related to both counterparty and our own creditworthiness, we record a fair value adjustment in the form of a default reserve. The credit component is determined by individual counterparty based on the probability of default, and considers master netting and collateral agreements. The default reserve is classified as Level 3. Our Market Risk Management group is responsible for the valuation policies and procedure related to this default reserve. A weekly reconciliation process is performed to ensure that all applicable derivative positions are covered in the calculation, which includes transmitting customer exposures and reserve reports to trading management, derivative traders and marketers, derivatives middle office, and corporate accounting personnel. On a quarterly basis, Market Risk Management prepares the reserve calculation. A detailed reserve comparison with the previous quarter, an analysis for change in reserve, and a reserve forecast are provided by Market Risk Management to ensure that the default reserve recorded at period end is sufficient.

Other assets and liabilities . The value of our repurchase and reverse repurchase agreements, trade date receivables and payables, and short positions is driven by the valuation of the underlying securities. The underlying securities may include equity securities, which are valued using quoted market prices in an active market for identical securities, resulting in a Level 1 classification. If quoted prices for identical securities are not available, fair value is determined by using pricing models or quoted prices of similar securities, resulting in a Level 2 classification. For the interest rate-driven products, such as government bonds, U.S. Treasury bonds and other products backed by the U.S. government, inputs include spreads, credit ratings and interest rates. For the credit-driven products, such as corporate bonds and mortgage-backed securities, inputs include actual trade data for comparable assets, and bids and offers.

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Assets and Liabilities Measured at Fair Value on a Recurring Basis

Certain assets and liabilities are measured at fair value on a recurring basis in accordance with GAAP. The following tables present these assets and liabilities at September 30, 2013, December 31, 2012 and September 30, 2012.

September 30, 2013

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A RECURRING BASIS

Short-term investments:

Securities purchased under resale agreements

$ 516 $ 516

Trading account assets:

U.S. Treasury, agencies and corporations

616 616

States and political subdivisions

26 26

Collateralized mortgage obligations

6 6

Other mortgage-backed securities

83 83

Other securities

$ 6 66 72

Total trading account securities

6 797 803

Commercial loans

3 3

Total trading account assets

6 800 806

Securities available for sale:

States and political subdivisions

41 41

Collateralized mortgage obligations

11,779 11,779

Other mortgage-backed securities

762 762

Other securities

24 24

Total securities available for sale

24 12,582 12,606

Other investments:

Principal investments:

Direct

$ 168 168

Indirect

417 417

Total principal investments

585 585

Equity and mezzanine investments:

Direct

Indirect

28 28

Total equity and mezzanine investments

28 28

Total other investments

613 613

Derivative assets:

Interest rate

1,112 19 1,131

Foreign exchange

60 10 70

Energy and commodity

137 137

Credit

2 4 6

Equity

Derivative assets

60 1,261 23 1,344

Netting adjustments (a)

(869 )

Total derivative assets

60 1,261 23 475

Accrued income and other assets

48 48

Total assets on a recurring basis at fair value

$ 90 $ 15,207 $ 636 $ 15,064

LIABILITIES MEASURED ON A RECURRING BASIS

Federal funds purchased and securities sold under repurchase agreements:

Securities sold under repurchase agreements

$ 464 $ 464

Bank notes and other short-term borrowings:

Short positions

$ 4 458 462

Derivative liabilities:

Interest rate

798 798

Foreign exchange

59 10 69

Energy and commodity

130 $ 1 131

Credit

10 1 11

Equity

Derivative liabilities

59 948 2 1,009

Netting adjustments (a)

(559 )

Total derivative liabilities

59 948 2 450

Accrued expense and other liabilities

133 133

Total liabilities on a recurring basis at fair value

$ 63 $ 2,003 $ 2 $ 1,509

(a) Netting adjustments represent the amounts recorded to convert our derivative assets and liabilities from a gross basis to a net basis in accordance with applicable accounting guidance. The net basis takes into account the impact of bilateral collateral and master netting agreements that allow us to settle all derivative contracts with a single counterparty on a net basis and to offset the net derivative position with the related cash collateral. Total derivative assets and liabilities include these netting adjustments.

.

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December 31, 2012

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A RECURRING BASIS

Short term investments:

Securities purchased under resale agreements

$ 271 $ 271

Trading account assets:

U.S. Treasury, agencies and corporations

383 383

States and political subdivisions

21 $ 3 24

Collateralized mortgage obligations

8 8

Other mortgage-backed securities

4 4

Other securities

$ 2 175 177

Total trading account securities

2 591 3 596

Commercial loans

9 9

Total trading account assets

2 600 3 605

Securities available for sale:

States and political subdivisions

49 49

Collateralized mortgage obligations

11,464 11,464

Other mortgage-backed securities

538 538

Other securities

43 43

Total securities available for sale

43 12,051 12,094

Other investments:

Principal investments:

Direct

191 191

Indirect

436 436

Total principal investments

627 627

Equity and mezzanine investments:

Direct

Indirect

41 41

Total equity and mezzanine investments

41 41

Total other investments

668 668

Derivative assets:

Interest rate

1,705 19 1,724

Foreign exchange

54 21 75

Energy and commodity

154 2 156

Credit

3 5 8

Equity

Derivative assets

54 1,883 26 1,963

Netting adjustments (a)

(1,270 )

Total derivative assets

54 1,883 26 693

Accrued income and other assets

3 3

Total assets on a recurring basis at fair value

$ 99 $ 14,808 $ 697 $ 14,334

LIABILITIES MEASURED ON A RECURRING BASIS

Federal funds purchased and securities sold under repurchase agreements:

Securities sold under repurchase agreements

$ 228 $ 228

Bank notes and other short-term borrowings:

Short positions

287 287

Derivative liabilities:

Interest rate

1,152 1,152

Foreign exchange

$ 55 20 75

Energy and commodity

149 $ 1 150

Credit

9 1 10

Equity

Derivative liabilities

55 1,330 2 1,387

Netting adjustments (a)

(803 )

Total derivative liabilities

55 1,330 2 584

Accrued expense and other liabilities

49 49

Total liabilities on a recurring basis at fair value

$ 55 $ 1,894 $ 2 $ 1,148

(a) Netting adjustments represent the amounts recorded to convert our derivative assets and liabilities from a gross basis to a net basis in accordance with applicable accounting guidance. The net basis takes into account the impact of bilateral collateral and master netting agreements that allow us to settle all derivative contracts with a single counterparty on a net basis and to offset the net derivative position with the related cash collateral. Total derivative assets and liabilities include these netting adjustments.

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September 30, 2012

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A RECURRING BASIS

Short term investments:

Securities purchased under resale agreements

$ 294 $ 294

Trading account assets:

U.S. Treasury, agencies and corporations

486 486

States and political subdivisions

14 $ 56 70

Collateralized mortgage obligations

4 4

Other mortgage-backed securities

9 1 10

Other securities

$ 10 78 88

Total trading account securities

10 591 57 658

Commercial loans

5 5

Total trading account assets

10 596 57 663

Securities available for sale:

States and political subdivisions

54 54

Collateralized mortgage obligations

11,283 11,283

Other mortgage-backed securities

597 1 598

Other securities

27 27

Total securities available for sale

27 11,934 1 11,962

Other investments:

Principal investments:

Direct

214 214

Indirect

455 455

Total principal investments

669 669

Equity and mezzanine investments:

Direct

Indirect

42 42

Total equity and mezzanine investments

42 42

Total other investments

711 711

Derivative assets:

Interest rate

1,841 23 1,864

Foreign exchange

52 29 81

Energy and commodity

183 183

Credit

14 5 19

Equity

Derivative assets

52 2,067 28 2,147

Netting adjustments (a)

(1,376 )

Total derivative assets

52 2,067 28 771

Accrued income and other assets

138 138

Total assets on a recurring basis at fair value

$ 89 $ 15,029 $ 797 $ 14,539

LIABILITIES MEASURED ON A RECURRING BASIS

Federal funds purchased and securities sold under repurchase agreements:

Securities sold under repurchase agreements

$ 398 $ 398

Bank notes and other short-term borrowings:

Short positions

$ 4 384 388

Derivative liabilities:

Interest rate

1,283 1,283

Foreign exchange

56 27 83

Energy and commodity

177 $ 1 178

Credit

17 1 18

Equity

Derivative liabilities

56 1,504 2 1,562

Netting adjustments (a)

(905 )

Total derivative liabilities

56 1,504 2 657

Accrued expense and other liabilities

1 1

Total liabilities on a recurring basis at fair value

$ 61 $ 2,286 $ 2 $ 1,444

(a) Netting adjustments represent the amounts recorded to convert our derivative assets and liabilities from a gross basis to a net basis in accordance with applicable accounting guidance. The net basis takes into account the impact of bilateral collateral and master netting agreements that allow us to settle all derivative contracts with a single counterparty on a net basis and to offset the net derivative position with the related cash collateral. Total derivative assets and liabilities include these netting adjustments.

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Changes in Level 3 Fair Value Measurements

The following table shows the change in the fair values of our Level 3 financial instruments for the three and nine months ended September 30, 2013, and 2012. We mitigate the credit risk, interest rate risk, and risk of loss related to many of these Level 3 instruments by using securities and derivative positions classified as Level 1 or Level 2. Level 1 and Level 2 instruments are not included in the following table. Therefore, the gains or losses shown do not include the impact of our risk management activities.

in millions

Beginning
of Period
Balance
Gains
(Losses)
Included in
Earnings
Purchases Sales Settlements Transfers
into
Level 3 (e)
Transfers
out of
Level 3 (e)
End of
Period
Balance (g)
Unrealized
Gains
(Losses)
Included in
Earnings

Nine months ended September 30, 2013

Trading account assets

Other mortgage-backed securities

$ 4 (b) $ (4 )

Other securities

4 (b) $ (4 ) $ (1 ) (b)

State and political subdivisions

$ 3 (3 )

Other investments

Principal investments

Direct

191 (9 ) (c) $ 7 (21 ) $ 168 (19 ) (c)

Indirect

436 37 (c) 14 (70 ) 417 13 (c)

Equity and mezzanine investments

Direct

8 (c)

Indirect

41 1 (c) (14 ) 28 1 (c)

Derivative instruments (a)

Interest rate

19 (10 ) (d) (1 ) $ 39 (f) $ (28 ) (f) 19

Energy and commodity

1 (2 ) (d) (1 )

Credit

4 (6 ) (d) 5 3

Three months ended September 30, 2013

Trading account assets

Other mortgage-backed securities

Other securities

$ 1 (b) $ (1 ) $ (2 ) (b)

State and political subdivisions

Other investments

Principal investments

Direct

$ 186 (4 ) (c) $ 3 $ (17 ) $ 168 (8 ) (c)

Indirect

426 18 (c) 3 (30 ) 417 9 (c)

Equity and mezzanine investments

Direct

5 (c)

Indirect

32 (1 ) (c) (3 ) 28 (1 ) (c)

Derivative instruments (a)

Interest rate

25 (7 ) (d) $ 1 (f) 19

Energy and commodity

1 (2 ) (d) (1 )

Credit

4 (3 ) (d) 2 3

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in millions

Beginning
of Period
Balance
Gains
(Losses)
Included in
Earnings
Purchases Sales Settlements Transfers
into
Level 3 (e)
Transfers
out of
Level 3 (e)
End of
Period
Balance (g)
Unrealized
Gains
(Losses)
Included in
Earnings

Nine months ended September 30, 2012

Trading account assets

Other mortgage-backed securities

$ 35 $ 2 (b) $ (32 ) $ (4 ) $ 1

Other securities

2 (b) $ (3 ) $ 57 (h) 56 $ 2 (b)

Other investments

Principal investments

Direct

225 12 (c) $ 11 (34 ) 214 10 (c)

Indirect

473 50 (c) 24 (92 ) 455 21 (c)

Equity and mezzanine investments

Direct

15 3 (c) (18 ) 15 (c)

Indirect

36 6 (c) 4 (4 ) 42 6 (c)

Derivative instruments (a)

Interest rate

38 (5 ) (d) 1 (7 ) 7 (11 ) 23

Energy and commodity

(1 ) 1 (d) (1 ) (1 )

Credit

(21 ) (11 ) (d) 37 5

Three months ended September 30, 2012

Trading account assets

Other mortgage-backed securities

$ 1 $ 1

Other securities

57 $ 4 (b) $ (5 ) 56 $ 4 (b)

Other investments

Principal investments

Direct

231 4 (c) $ 1 $ (22 ) 214 2 (c)

Indirect

482 7 (c) 4 (38 ) 455 (7 ) (c)

Equity and mezzanine investments

Direct

18 (18 ) 5 (c)

Indirect

43 $ (1 ) 42

Derivative instruments (a)

Interest rate

35 (2 ) (d) (6 ) 3 $ (7 ) 23

Energy and commodity

(1 ) (1 )

Credit

5 (4 ) (d) 4 5

(a) Amounts represent Level 3 derivative assets less Level 3 derivative liabilities.
(b) Realized and unrealized gains and losses on trading account assets are reported in “other income” on the income statement.
(c) Realized and unrealized gains and losses on principal investments and private equity and mezzanine investments are reported in “net gains (losses) from principal investing” on the income statement.
(d) Realized and unrealized gains and losses on derivative instruments are reported in “corporate services income” and “other income” on the income statement.
(e) Our policy is to recognize transfers into and transfers out of Level 3 as of the end of the reporting period.
(f) Transfers from Level 2 to Level 3 were the result of Level 3 unobservable inputs becoming significant to certain derivatives previously classified as Level 2. Transfers from Level 3 to Level 2 were the result of Level 3 unobservable inputs becoming less significant to certain derivatives previously classified as Level 3.
(g) There were no issuances for the nine-month periods ended September 30, 2013 and 2012.
(h) Transfers from Level 2 to Level 3 were the result of decreased observable market activity for these securities.

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Assets Measured at Fair Value on a Nonrecurring Basis

Certain assets and liabilities are measured at fair value on a nonrecurring basis in accordance with GAAP. The adjustments to fair value generally result from the application of accounting guidance that requires assets and liabilities to be recorded at the lower of cost or fair value, or assessed for impairment. The following table presents our assets measured at fair value on a nonrecurring basis at September 30, 2013, December 31, 2012, and September 30, 2012:

September 30, 2013

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A NONRECURRING BASIS

Impaired loans

$ 26 $ 26

Loans held for sale (a)

Accrued income and other assets

$ 1 10 11

Total assets on a nonrecurring basis at fair value

1 $ 36 $ 37

December 31, 2012

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A NONRECURRING BASIS

Impaired loans

$ 25 $ 25

Loans held for sale (a)

9 9

Accrued income and other assets

$ 2 20 22

Total assets on a nonrecurring basis at fair value

$ 2 $ 54 $ 56

September 30, 2012

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A NONRECURRING BASIS

Impaired loans

$ 52 $ 52

Loans held for sale (a)

10 10

Accrued income and other assets

$ 15 22 37

Total assets on a nonrecurring basis at fair value

$ 15 $ 84 $ 99

(a) During the first nine months of 2013, we transferred $2 million of commercial and consumer loans and leases at their current fair value from held-for-sale status to the held-to-maturity portfolio compared to $17 million during 2012, and $17 million during the first nine months ended September 30, 2012.

Impaired loans . We typically adjust the carrying amount of our impaired loans when there is evidence of probable loss and the expected fair value of the loan is less than its contractual amount. The amount of the impairment may be determined based on the estimated present value of future cash flows, the fair value of the underlying collateral, or the loan’s observable market price. Impaired loans with a specifically allocated allowance based on cash flow analysis or the value of the underlying collateral are classified as Level 3 assets, while those with a specifically allocated allowance based on an observable market price that reflects recent sale transactions for similar loans and collateral are classified as Level 2.

The evaluations for impairment are prepared by the responsible relationship managers in our Asset Recovery Group and are reviewed and approved by the Asset Recovery Group Executive. The Asset Recovery Group is part of the Risk Management Group and reports to our Chief Risk Officer. These evaluations are performed in conjunction with the quarterly ALLL process.

Subject loans are evaluated for impairment on a quarterly basis. Loans included in the previous quarter’s review are reevaluated and if their values are materially different from the prior quarter evaluation, the underlying information (loan balance and in most cases, collateral value) is compared. Material differences are evaluated for reasonableness, and discussions are held between the relationship managers and their senior managers to understand the difference and determine if any adjustment is necessary. The inputs are developed and substantiated on a quarterly basis, based on current borrower developments, market conditions and collateral values.

The following two internal methods are used to value impaired loans:

Cash flow analysis considers internally developed inputs, such as discount rates, default rates, costs of foreclosure and changes in collateral values.

The fair value of the collateral, which may take the form of real estate or personal property, is based on internal estimates, field observations and assessments provided by third-party appraisers. We perform or reaffirm appraisals of collateral-dependent impaired loans at least annually. Appraisals may occur more frequently if the most recent appraisal does not accurately reflect the current market, the debtor is seriously delinquent or chronically past due, or there has been a material deterioration in the performance of the project or condition of the property. Adjustments to outdated appraisals that result in an appraisal value less than the carrying amount of a collateral-dependent impaired loan are reflected in the ALLL.

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Impairment valuations are back-tested each quarter, based on a look-back of actual incurred losses on closed deals previously evaluated for impairment. The overall percent variance of actual net charge-offs on closed deals as compared to the specific allocations on such deals is considered in determining each quarter’s specific allocations.

Loans held for sale . Through a quarterly analysis of our loan portfolios held for sale, which include both performing and nonperforming loans, we determined that adjustments were necessary to record some of the portfolios at the lower of cost or fair value in accordance with GAAP. There were no loans held for sale portfolios adjusted to fair value at September 30, 2013. Loans held for sale portfolios adjusted to fair value totaled $9 million at December 31, 2012, and $10 million at September 30, 2012.

Current market conditions, including updated collateral values, and reviews of our borrowers’ financial condition influenced the inputs used in our internal models and other valuation methodologies, resulting in these adjustments. The valuations are prepared by the responsible relationship managers or analysts in our Asset Recovery Group and are reviewed and approved by the Asset Recovery Group Executive. Actual gains or losses realized on the sale of various loans held for sale provide a back-testing mechanism for determining the appropriateness of our valuations of these loans held for sale that are adjusted to fair value.

Valuations of performing commercial mortgage and construction loans held for sale are conducted using internal models that rely on market data from sales or nonbinding bids on similar assets, including credit spreads, treasury rates, interest rate curves and risk profiles, as well as our own assumptions about the exit market for the loans and details about individual loans within the respective portfolios. Therefore, we have classified these loans as Level 3 assets. The inputs related to our assumptions and other internal loan data include changes in real estate values, costs of foreclosure, prepayment rates, default rates and discount rates.

Valuations of nonperforming commercial mortgage and construction loans held for sale are based on current agreements to sell the loans or approved discounted payoffs. If a negotiated value is not available, we use third-party appraisals, adjusted for current market conditions. Since valuations are based on unobservable data, these loans have been classified as Level 3 assets.

Direct financing leases and operating lease assets held for sale . Our Key Equipment Finance (KEF) Accounting and Capital Markets groups are responsible for the valuation policies and procedures related to these assets. The Managing Director of the KEF Capital Markets group reports to the President of our Equipment Finance line of business. A weekly report is distributed to both groups that lists all Equipment Finance deals booked in the warehouse portfolio. On a quarterly basis, the KEF Accounting group prepares a detailed held-for-sale roll-forward schedule that is reconciled to the general ledger and the above mentioned weekly report. KEF management uses the held-for-sale roll-forward schedule to determine if an impairment adjustment is necessary in accordance with lower of cost or fair value guidelines.

Valuations of direct financing leases and operating lease assets held for sale are performed using an internal model that relies on market data, such as swap rates and bond ratings, as well as our own assumptions about the exit market for the leases and details about the individual leases in the portfolio. The inputs based on our assumptions include changes in the value of leased items and internal credit ratings. These leases have been classified as Level 3 assets. Leases also may be valued using current nonbinding bids when they are available. These leases are classified as Level 2 assets. In a distressed market where market data is not available, an estimate of the fair value of the leased asset may be used to value the lease, resulting in a Level 3 classification. In an inactive market, the market value of the assets held for sale is determined as the present value of the future cash flows discounted at the current buy rate. KEF Accounting calculates an estimated fair value buy rate based on the credit premium inherent in the relevant bond index and the appropriate swap rate on the measurement date. The amount of the adjustment is calculated as book value minus the present value of future cash flows discounted at the calculated buy rate.

Goodwill and other intangible assets . On a quarterly basis, we review impairment indicators to determine whether we need to evaluate the carrying amount of the goodwill and other intangible assets assigned to Key Community Bank and Key Corporate Bank. We also perform an annual impairment test for goodwill. New accounting guidance that permits an entity to first assess qualitative factors to determine whether additional goodwill impairment testing is required became effective for us on January 1, 2012. We did not choose to utilize this qualitative assessment in our annual goodwill impairment testing performed during the fourth quarter of 2012. Fair value of our reporting units is determined using both an income approach (discounted cash flow method) and a market approach (using publicly traded company and recent transactions data), which are weighted equally.

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Inputs used include market-available data, such as industry, historical and expected growth rates, and peer valuations, as well as internally driven inputs, such as forecasted earnings and market participant insights. Since this valuation relies on a significant number of unobservable inputs, we have classified goodwill as Level 3. We use a third-party valuation services provider to perform the annual, and if necessary, any interim, Step 1 valuation process, and to perform a Step 2 analysis, if needed, on our reporting units. Annual and any interim valuations prepared by the third-party valuation services provider are reviewed by the appropriate individuals within Key to ensure that the assumptions used in preparing the analysis are appropriate and properly supported. For additional information on the results of recent goodwill impairment testing, see Note 10 (“Goodwill and Other Intangible Assets”) on page on 171 of our 2012 Form 10-K.

The fair value of other intangible assets is calculated using a cash flow approach. While the calculation to test for recoverability uses a number of assumptions that are based on current market conditions, the calculation is based primarily on unobservable assumptions. Accordingly, these assets are classified as Level 3. Our lines of business, with oversight from our Accounting group, are responsible for routinely, at least quarterly, assessing whether impairment indicators are present. All indicators that signal impairment may exist are appropriately considered in this analysis. An impairment loss is only recognized for a held and used long lived asset if the sum of its estimated future undiscounted cash flows used to test for recoverability is less than its carrying value.

Our primary assumptions include attrition rates, alternative costs of funds and rates paid on deposits. For additional information on the results of other intangible assets impairment testing, see Note 10 (“Goodwill and Other Intangible Assets”) on page on 171 of our 2012 Form 10-K.

Other assets . OREO and other repossessed properties are valued based on inputs such as appraisals and third-party price opinions, less estimated selling costs. Generally, we classify these assets as Level 3, but OREO and other repossessed properties for which we receive binding purchase agreements are classified as Level 2. Returned lease inventory is valued based on market data for similar assets and is classified as Level 2. Assets that are acquired through, or in lieu of, loan foreclosures are recorded initially as held for sale at fair value less estimated selling costs at the date of foreclosure. After foreclosure, valuations are updated periodically, and current market conditions may require the assets to be marked down further to a new cost basis.

Commercial Real Estate Valuation Process: When a loan is reclassified from loan status to OREO because we took possession of the collateral, the Asset Recovery Group Loan Officer, in consultation with our OREO group, obtains a broker price opinion or a third-party appraisal, which is used to establish the fair value of the underlying collateral. The determined fair value of the underlying collateral less estimated selling costs becomes the carrying value of the OREO asset. In addition to valuations from independent third-party sources, our OREO group also writes down the carrying balance of OREO assets once a bona fide offer is contractually accepted, through execution of a Purchase and Sale Agreement, where the accepted price is lower than the current balance of the particular OREO asset. The fair value of OREO property is re-evaluated every 90 days and the OREO asset is adjusted as necessary.

Consumer Real Estate Valuation Process: The Asset Management team within our Risk Operations group is responsible for valuation policies and procedures in this area. The current vendor partner provides monthly reporting of all broker price opinion evaluations, appraisals and the monthly market plans. Market plans are reviewed monthly, and valuations are reviewed and tested monthly to ensure proper pricing has been established and guidelines are being met. Risk Operations Compliance validates and provides periodic testing of the valuation process. The Asset Management team reviews changes in fair value measurements. Third-party broker price opinions are reviewed every 90 days, and the fair value is written down based on changes to the valuation. External factors are documented and monitored as appropriate.

Mortgage servicing assets are valued based on inputs such as prepayment speeds, earn rates, credit default rates, discount rates and servicing advances. We classify these assets as Level 3. Additional information regarding the valuation of mortgage servicing assets is provided in Note 8 (“Mortgage Servicing Assets”).

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Quantitative Information about Level 3 Fair Value Measurements

The range and weighted-average of the significant unobservable inputs used to fair value our material Level 3 recurring and nonrecurring assets at September 30, 2013, December 31, 2012, and September 30, 2012, along with the valuation techniques used, are shown in the following table:

September 30, 2013 Fair Value of Significant Range

dollars in millions

Level 3 Assets

Valuation Technique

Unobservable Input

(Weighted-Average)

Recurring

Other investments

$ 168

Individual analysis of the condition of each investment

— principal investments — direct:

Debt instruments

EBITDA multiple

5.80 - 7.20% (6.00%)

Equity instruments of private companies

EBITDA multiple (where applicable)

4.70 - 9.60% (6.30%)

Revenue multiple (where applicable)

1.00 - 4.80% (4.10%)

Nonrecurring

Impaired loans

26

Fair value of underlying collateral

Discount

10.00 - 100.00% (35.00%)

Goodwill

979

Discounted cash flow and market data

Earnings multiple of peers

9.70 - 14.20 (11.25)

Equity multiple of peers

.95 - 1.17 (1.09)

Control premium

N/A (30.00%)

Weighted-average cost of capital

N/A (13.00%)

December 31, 2012 Fair Value of Significant Range

dollars in millions

Level 3 Assets

Valuation Technique

Unobservable Input

(Weighted-Average)

Recurring

Other investments

$ 181

Individual analysis of the condition of each investment

— principal investments — direct:

Debt instruments

EBITDA multiple

5.50 - 6.00% (5.90%)

Equity instruments of private companies

EBITDA multiple (where applicable)

5.00 - 8.50% (6.10%)

Revenue multiple (where applicable)

0.30 - 5.70% (4.80%)

Nonrecurring

Impaired loans

25

Fair value of underlying collateral

Discount

0.00 - 100.00% (45.00%)

Goodwill

979

Discounted cash flow and market data

Earnings multiple of peers

9.70 - 14.20 (11.25)

Equity multiple of peers

.95 - 1.17 (1.09)

Control premium

N/A (30.00%)

Weighted-average cost of capital

N/A (13.00%)

September 30, 2012 Fair Value of Significant Range

dollars in millions

Level 3 Assets

Valuation Technique

Unobservable Input

(Weighted-Average)

Recurring

Other investments

$ 202

Individual analysis of the condition of each investment

— principal investments — direct:

Debt instruments

EBITDA multiple

4.90 - 6.00% (5.90%)

Equity instruments of private companies

EBITDA multiple (where applicable)

5.50 - 10.80% (6.10%)

Revenue multiple (where applicable)

0.20 - 4.40% (2.80%)

Nonrecurring

Impaired loans

52

Fair value of underlying collateral

Discount

0.00 - 100.00% (35.00%)

Goodwill

979

Discounted cash flow and market data

Earnings multiple of peers

8.30 - 11.90 (10.01)

Equity multiple of peers

1.21 - 1.32 (1.27)

Control premium

N/A (32.00%)

Weighted-average cost of capital

N/A (15.00%)

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Fair Value Disclosures of Financial Instruments

The levels in the fair value hierarchy ascribed to our financial instruments and the related carrying amounts at September 30, 2013, December 31, 2012, and September 30, 2012 are shown in the following table.

September 30, 2013
Fair Value

in millions

Carrying
Amount
Level 1 Level 2 Level 3 Netting
Adjustment
Total

ASSETS

Cash and short-term investments (a)

$ 4,283 $ 3,767 $ 516 $ 4,283

Trading account assets (e)

806 6 800 806

Securities available for sale (e)

12,606 24 12,582 12,606

Held-to-maturity securities (b)

4,835 4,730 4,730

Other investments (e)

1,007 394 $ 613 1,007

Loans, net of allowance (c)

52,729 51,301 51,301

Loans held for sale (e)

699 699 699

Mortgage servicing assets (d)

331 388 388

Derivative assets (e)

475 60 1,261 23 $ (869 ) (f) 475

LIABILITIES

Deposits with no stated maturity (a)

$ 61,399 $ 61,399 $ 61,399

Time deposits (d)

7,136 605 6,632 7,237

Short-term borrowings (a)

1,921 $ 4 1,917 1,921

Long-term debt (d)

6,154 6,192 265 6,457

Derivative liabilities (e)

450 59 948 $ 2 $ (559 ) (f) 450

December 31, 2012
Fair Value

in millions

Carrying
Amount
Level 1 Level 2 Level 3 Netting
Adjustment
Total

ASSETS

Cash and short-term investments (a)

$ 4,525 $ 4,254 $ 271 $ 4,525

Trading account assets (e)

605 2 600 $ 3 605

Securities available for sale (e)

12,094 43 12,051 12,094

Held-to-maturity securities (b)

3,931 3,992 3,992

Other investments (e)

1,064 396 668 1,064

Loans, net of allowance (c)

51,934 51,046 51,046

Loans held for sale (e)

599 599 599

Mortgage servicing assets (d)

204 238 238

Derivative assets (e)

693 54 1,883 26 $ (1,270 ) (f) 693

LIABILITIES

Deposits with no stated maturity (a)

$ 58,132 $ 58,132 $ 58,132

Time deposits (d)

7,861 $ 408 7,612 8,020

Short-term borrowings (a)

1,896 1,896 1,896

Long-term debt (d)

6,847 2,807 4,585 7,392

Derivative liabilities (e)

584 54 1,331 $ 2 $ (803 ) (f) 584

September 30, 2012
Fair Value

in millions

Carrying
Amount
Level 1 Level 2 Level 3 Netting
Adjustment
Total

ASSETS

Cash and short-term investments (a)

$ 3,182 $ 2,888 $ 294 $ 3,182

Trading account assets (e)

663 10 596 $ 57 663

Securities available for sale (e)

11,962 27 11,934 1 11,962

Held-to-maturity securities (b)

4,153 4,212 4,212

Other investments (e)

1,106 395 711 1,106

Loans, net of allowance (c)

50,531 49,737 49,737

Loans held for sale (e)

628 628 628

Mortgage servicing assets (d)

188 237 237

Derivative assets (e)

771 52 2,067 28 $ (1,376 ) (f) 771

LIABILITIES

Deposits with no stated maturity (a)

$ 55,452 $ 55,452 $ 55,452

Time deposits (d)

8,736 $ 569 8,344 8,913

Short-term borrowings (a)

2,134 4 2,130 2,134

Long-term debt (d)

6,119 2,819 3,777 6,596

Derivative liabilities (e)

657 56 1,504 $ 2 $ (905 ) (f) 657

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Valuation Methods and Assumptions

(a) Fair value equals or approximates carrying amount. The fair value of deposits with no stated maturity does not take into consideration the value ascribed to core deposit intangibles.
(b) Fair values of held-to-maturity securities are determined by using models that are based on security-specific details, as well as relevant industry and economic factors. The most significant of these inputs are quoted market prices, interest rate spreads on relevant benchmark securities, and certain prepayment assumptions. We review the valuations derived from the models to ensure they are reasonable and consistent with the values placed on similar securities traded in the secondary markets.
(c) The fair value of loans is based on the present value of the expected cash flows. The projected cash flows are based on the contractual terms of the loans, adjusted for prepayments and use of a discount rate based on the relative risk of the cash flows, taking into account the loan type, maturity of the loan, liquidity risk, servicing costs, and a required return on debt and capital. In addition, an incremental liquidity discount is applied to certain loans, using historical sales of loans during periods of similar economic conditions as a benchmark. The fair value of loans includes lease financing receivables at their aggregate carrying amount, which is equivalent to their fair value.
(d) Fair values of mortgage servicing assets, time deposits and long-term debt are based on discounted cash flows utilizing relevant market inputs.
(e) Information pertaining to our methodology for measuring the fair values of these assets and liabilities is included in the sections entitled “Qualitative Disclosures of Valuation Techniques” and “Assets Measured at Fair Value on a Nonrecurring Basis” in this note.
(f) Netting adjustments represent the amounts recorded to convert our derivative assets and liabilities from a gross basis to a net basis in accordance with applicable accounting guidance. The net basis takes into account the impact of bilateral collateral and master netting agreements that allow us to settle all derivative contracts with a single counterparty on a net basis and to offset the net derivative position with the related cash collateral. Total derivative assets and liabilities include these netting adjustments.

We use valuation methods based on exit market prices in accordance with applicable accounting guidance. We determine fair value based on assumptions pertaining to the factors a market participant would consider in valuing the asset. A substantial portion of our fair value adjustments are related to liquidity. During the first nine months of 2013, the fair values of our loan portfolios have generally remained stable, primarily due to increasing liquidity in the loan markets. If we were to use different assumptions, the fair values shown in the preceding table could change. Also, because the applicable accounting guidance for financial instruments excludes certain financial instruments and all nonfinancial instruments from its disclosure requirements, the fair value amounts shown in the table above do not, by themselves, represent the underlying value of our company as a whole.

Education lending business . The discontinued education lending business consists of assets and liabilities (recorded at fair value) in the securitization trusts, as well as loans in portfolio (recorded at fair value), and loans in portfolio (recorded at carrying value with appropriate valuation reserves) that are outside the trusts. All of these loans were excluded from the table above as follows:

Loans at carrying value, net of allowance, of $2.4 billion ($2.0 billion at fair value) at September 30, 2013, $2.6 billion ($2.3 billion at fair value) at December 31, 2012, and $2.7 billion ($2.3 billion at fair value) at September 30, 2012;

Portfolio loans at fair value of $148 million at September 30, 2013, $157 million at December 31, 2012, and $71 million at September 30, 2012;

Loans in the trusts at fair value of $2.1 billion at September 30, 2013, $2.4 billion at December 31, 2012, and $2.5 billion at September 30, 2012.

Securities issued by the education lending securitization trusts, which are the primary liabilities of the trusts, totaling $2.0 billion in fair value at September 30, 2013, $2.2 billion in fair value at December 31, 2012, and $2.3 billion in fair value at September 30, 2012 are also excluded from the above table.

These loans and securities are classified as Level 3 because we rely on unobservable inputs when determining fair value since observable market data is not available.

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Residential real estate mortgage loans . Residential real estate mortgage loans with carrying amounts of $2.2 billion at September 30, 2013, and December 31, 2012, and $2.1 billion at September 30, 2012 are included in “Loans, net of allowance” in the above table.

Short-term financial instruments . For financial instruments with a remaining average life to maturity of less than six months, carrying amounts were used as an approximation of fair values.

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6. Securities

Securities available for sale . These are securities that we intend to hold for an indefinite period of time but that may be sold in response to changes in interest rates, prepayment risk, liquidity needs or other factors. Securities available for sale are reported at fair value. Unrealized gains and losses (net of income taxes) deemed temporary are recorded in equity as a component of AOCI on the balance sheet. Unrealized losses on equity securities deemed to be “other-than-temporary,” and realized gains and losses resulting from sales of securities using the specific identification method, are included in “other income” on the income statement. Unrealized losses on debt securities deemed to be “other-than-temporary” are included in “other income” on the income statement or AOCI in accordance with the applicable accounting guidance related to the recognition of OTTI of debt securities.

“Other securities” held in the available-for-sale portfolio are primarily marketable equity securities that are traded on a public exchange such as the NYSE or NASDAQ.

Held-to-maturity securities . These are debt securities that we have the intent and ability to hold until maturity. Debt securities are carried at cost and adjusted for amortization of premiums and accretion of discounts using the interest method. This method produces a constant rate of return on the adjusted carrying amount.

“Other securities” held in the held-to-maturity portfolio consist of foreign bonds and capital securities.

Unrealized losses on equity securities deemed to be “other-than-temporary,” and realized gains and losses resulting from sales of securities using the specific identification method, are included in “other income” on the income statement. Unrealized losses on debt securities deemed to be “other-than-temporary” are included in “other income” on the income statement or AOCI in accordance with the applicable accounting guidance related to the recognition of OTTI of debt securities.

The amortized cost, unrealized gains and losses, and approximate fair value of our securities available for sale and held-to-maturity securities are presented in the following tables. Gross unrealized gains and losses represent the difference between the amortized cost and the fair value of securities on the balance sheet as of the dates indicated. Accordingly, the amount of these gains and losses may change in the future as market conditions change.

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September 30, 2013

in millions

Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value

SECURITIES AVAILABLE FOR SALE

States and political subdivisions

$ 40 $ 1 $ 41

Collateralized mortgage obligations

11,810 194 $ 225 11,779

Other mortgage-backed securities

733 31 2 762

Other securities

20 4 24

Total securities available for sale

$ 12,603 $ 230 $ 227 $ 12,606

HELD-TO-MATURITY SECURITIES

Collateralized mortgage obligations

$ 4,815 $ 10 $ 115 $ 4,710

Other securities

20 20

Total held-to-maturity securities

$ 4,835 $ 10 $ 115 $ 4,730

December 31, 2012

in millions

Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value

SECURITIES AVAILABLE FOR SALE

States and political subdivisions

$ 47 $ 2 $ 49

Collateralized mortgage obligations

11,148 316 11,464

Other mortgage-backed securities

491 47 538

Other securities

42 1 43

Total securities available for sale

$ 11,728 $ 366 $ 12,094

HELD-TO-MATURITY SECURITIES

Collateralized mortgage obligations

$ 3,913 $ 61 $ 3,974

Other securities

18 18

Total held-to-maturity securities

$ 3,931 $ 61 $ 3,992

September 30, 2012

in millions

Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value

SECURITIES AVAILABLE FOR SALE

States and political subdivisions

$ 52 $ 2 $ 54

Collateralized mortgage obligations

10,949 334 11,283

Other mortgage-backed securities

543 55 598

Other securities

25 2 27

Total securities available for sale

$ 11,569 $ 393 $ 11,962

HELD-TO-MATURITY SECURITIES

Collateralized mortgage obligations

$ 4,135 $ 59 $ 4,194

Other securities

18 18

Total held-to-maturity securities

$ 4,153 $ 59 $ 4,212

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The following table summarizes our securities that were in an unrealized loss position as of September 30, 2013, December 31, 2012, and September 30, 2012.

Duration of Unrealized Loss Position
Less than 12 Months 12 Months or Longer Total

in millions

Fair
Value
Gross
Unrealized
Losses (a)
Fair
Value
Gross
Unrealized
Losses (b)
Fair
Value
Gross
Unrealized
Losses (a)

September 30, 2013

Securities available for sale:

Collateralized mortgage obligations

$ 5,380 $ 225 $ 5,380 $ 225

Other mortgage-backed securities

94 2 94 2

Other securities

2 2

Held-to-maturity:

Collateralized mortgage obligations

3,659 115 3,659 115

Other securities

5 5

Total temporarily impaired securities

$ 9,140 $ 342 $ 9,140 $ 342

December 31, 2012

Securities available for sale:

Other securities

$ 31 $ 3 $ 34

Total temporarily impaired securities

$ 31 $ 3 $ 34

September 30, 2012

Securities available for sale:

Collateralized mortgage obligations

$ 7 $ 7

Other securities

14 $ 3 17

Held-to-maturity:

Collateralized mortgage obligations

Total temporarily impaired securities

$ 21 $ 3 $ 24

(a) There were less than $1 million of gross unrealized losses for the period ended December 31, 2012 and September 30, 2012.
(b) There were less than $1 million of gross unrealized losses for the period ended September 30, 2013, December 31, 2012 and September 30, 2012.

At September 30, 2013, we had $225 million of gross unrealized losses related to 55 fixed-rate collateralized mortgage obligations that were invested in as part of our overall A/LM strategy. These securities have a weighted-average maturity of 4.9 years at September 30, 2013. Since these securities have a fixed interest rate, their fair value is sensitive to movements in market interest rates. We also had $2 million of gross unrealized losses related to 20 other mortgage-backed securities positions, which have a weighted-average maturity of 3.4 years at September 30, 2013. These unrealized losses are considered temporary since we expect to collect all contractually due amounts from these securities. Accordingly, these investments have been reduced to their fair value through OCI, not earnings.

We regularly assess our securities portfolio for OTTI. The assessments are based on the nature of the securities, the underlying collateral, the financial condition of the issuer, the extent and duration of the loss, our intent related to the individual securities, and the likelihood that we will have to sell securities prior to expected recovery.

The debt securities identified to have OTTI are written down to their current fair value. For those debt securities that we intend to sell, or more-likely-than-not will be required to sell, prior to the expected recovery of the amortized cost, the entire impairment (i.e., the difference between amortized cost and the fair value) is recognized in earnings. For those debt securities that we do not intend to sell, or more-likely-than-not will not be required to sell, prior to expected recovery, the credit portion of OTTI is recognized in earnings, while the remaining OTTI is recognized in equity as a component of AOCI on the balance sheet. As shown in the following table, we did not have any impairment losses recognized in earnings for the three months ended September 30, 2013.

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Three months ended September 30, 2013

in millions

Balance at June 30, 2013

$ 4

Impairment recognized in earnings

Balance at September 30, 2013

$ 4

Realized gains and losses related to securities available for sale were as follows:

Nine months ended September 30, 2013

in millions

Realized gains

Realized losses

Net securities gains (losses)

At September 30, 2013, securities available for sale and held-to-maturity securities totaling $11.1 billion were pledged to secure securities sold under repurchase agreements, to secure public and trust deposits, to facilitate access to secured funding, and for other purposes required or permitted by law.

The following table shows securities by remaining maturity. CMOs and other mortgage-backed securities (both of which are included in the securities available-for-sale portfolio) as well the CMOs in the held-to-maturity portfolio are presented based on their expected average lives. The remaining securities, in both the available-for-sale and held-to-maturity portfolios, are presented based on their remaining contractual maturity. Actual maturities may differ from expected or contractual maturities since borrowers have the right to prepay obligations with or without prepayment penalties.

Securities
Available for Sale
Held-to-Maturity
Securities

September 30, 2013

in millions

Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value

Due in one year or less

$ 492 $ 500 $ 7 $ 6

Due after one through five years

10,938 10,982 4,682 4,584

Due after five through ten years

1,169 1,119 146 140

Due after ten years

4 5

Total

$ 12,603 $ 12,606 $ 4,835 $ 4,730

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7. Derivatives and Hedging Activities

We are a party to various derivative instruments, mainly through our subsidiary, KeyBank. Derivative instruments are contracts between two or more parties that have a notional amount and an underlying variable, require a small or no net investment, and allow for the net settlement of positions. A derivative’s notional amount serves as the basis for the payment provision of the contract, and takes the form of units, such as shares or dollars. A derivative’s underlying variable is a specified interest rate, security price, commodity price, foreign exchange rate, index, or other variable. The interaction between the notional amount and the underlying variable determines the number of units to be exchanged between the parties and influences the fair value of the derivative contract.

The primary derivatives that we use are interest rate swaps, caps, floors, and futures; foreign exchange contracts; energy derivatives; and credit derivatives. Generally, these instruments help us manage exposure to interest rate risk, mitigate the credit risk inherent in the loan portfolio, hedge against changes in foreign currency exchange rates, and meet client financing and hedging needs. As further discussed in this note:

interest rate risk represents the possibility that the EVE or net interest income will be adversely affected by fluctuations in interest rates;

credit risk is the risk of loss arising from an obligor’s inability or failure to meet contractual payment or performance terms; and

foreign exchange risk is the risk that an exchange rate will adversely affect the fair value of a financial instrument.

Derivative assets and liabilities are recorded at fair value on the balance sheet, after taking into account the effects of bilateral collateral and master netting agreements. These agreements allow us to settle all derivative contracts held with a single counterparty on a net basis, and to offset net derivative positions with related cash collateral, where applicable. As a result, we could have derivative contracts with negative fair values included in derivative assets on the balance sheet and contracts with positive fair values included in derivative liabilities.

At September 30, 2013, after taking into account the effects of bilateral collateral and master netting agreements, we had $102 million of derivative assets and a positive $15 million of derivative liabilities that relate to contracts entered into for hedging purposes. Our hedging derivative liabilities are in an asset position largely due to contracts with positive fair values as a result of master netting agreements. As of the same date, after taking into account the effects of bilateral collateral and master netting agreements and a reserve for potential future losses, we had derivative assets of $373 million and derivative liabilities of $465 million that were not designated as hedging instruments.

The Dodd-Frank Act, which is currently being implemented, may limit the types of derivative activities that KeyBank and other insured depository institutions may conduct. As a result, we may not continue to use all of the types of derivatives noted above in the future.

Additional information regarding our accounting policies for derivatives is provided in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Derivatives” on page 124 of our 2012 Form 10-K.

Derivatives Designated in Hedge Relationships

Net interest income and the EVE change in response to changes in the mix of assets, liabilities, and off-balance sheet instruments; associated interest rates tied to each instrument; differences in the repricing and maturity characteristics of interest-earning assets and interest-bearing liabilities; and changes in interest rates. We utilize derivatives that have been designated as part of a hedge relationship in accordance with the applicable accounting guidance to minimize the exposure and volatility of net interest income and EVE to interest rate fluctuations. The primary derivative instruments used to manage interest rate risk are interest rate swaps, which convert the contractual interest rate index of agreed-upon amounts of assets and liabilities (i.e., notional amounts) to another interest rate index.

We designate certain “receive fixed/pay variable” interest rate swaps as fair value hedges. These contracts convert certain fixed-rate long-term debt into variable-rate obligations, thereby modifying our exposure to changes in interest rates. As a result, we receive fixed-rate interest payments in exchange for making variable-rate payments over the lives of the contracts without exchanging the notional amounts.

Similarly, we designate certain “receive fixed/pay variable” interest rate swaps as cash flow hedges. These contracts effectively convert certain floating-rate loans into fixed-rate loans to reduce the potential adverse effect of interest rate decreases on future interest income. Again, we receive fixed-rate interest payments in exchange for making variable-rate

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payments over the lives of the contracts without exchanging the notional amounts. We also designate certain “pay fixed/receive variable” interest rate swaps as cash flow hedges. These swaps convert certain floating-rate debt into fixed-rate debt. We also use these swaps to manage the interest rate risk associated with anticipated sales of certain commercial real estate loans. The swaps protect against the possible short-term decline in the value of the loans that could result from changes in interest rates between the time they are originated and the time they are sold.

We also use interest rate swaps to hedge the floating-rate debt that funds fixed-rate leases entered into by our Equipment Finance line of business. These swaps are designated as cash flow hedges to mitigate the interest rate mismatch between the fixed-rate lease cash flows and the floating-rate payments on the debt.

We use foreign currency forward transactions to hedge the foreign currency exposure of our net investment in various foreign Equipment Finance entities. These entities are denominated in a non-U.S. currency. These swaps are designated as net investment hedges to mitigate the exposure of measuring the net investment at the spot foreign exchange rate.

During the first quarter of 2012 and prior years, Key had outstanding issuances of medium-term notes that were denominated in foreign currencies. The notes were subject to translation risk, which represented the possibility that the fair value of the foreign-denominated debt would change based on movement of the underlying foreign currency spot rate. The derivatives used for managing foreign currency exchange risk were cross currency swaps. The hedge converted the notes to a variable-rate U.S. currency-denominated debt, which was designated as a fair value hedge of foreign currency exchange risk.

Derivatives Not Designated in Hedge Relationships

On occasion, we enter into interest rate swap contracts to manage economic risks but do not designate the instruments in hedge relationships. Excluding contracts addressing customer exposures, the amount of derivatives hedging risks on an economic basis at September 30, 2013, was not significant.

Like other financial services institutions, we originate loans and extend credit, both of which expose us to credit risk. We actively manage our overall loan portfolio and the associated credit risk in a manner consistent with asset quality objectives and concentration risk tolerances to mitigate portfolio credit risk. Purchasing credit default swaps enables us to transfer to a third party a portion of the credit risk associated with a particular extension of credit. We may also sell credit derivatives to offset our purchased credit default swap position prior to maturity. Although we use credit default swaps for risk management purposes, they are not treated as hedging instruments.

We also enter into derivative contracts for other purposes, including:

interest rate swap, cap, and floor contracts entered into generally to accommodate the needs of commercial loan clients;

energy and base metal swap and options contracts entered into to accommodate the needs of clients;

futures contracts and positions with third parties that are intended to offset or mitigate the interest rate or market risk related to client positions discussed above; and

foreign exchange forward contracts and options entered into primarily to accommodate the needs of clients.

These contracts are not designated as part of hedge relationships.

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Fair Values, Volume of Activity and Gain/Loss Information Related to Derivative Instruments

The following table summarizes the fair values of our derivative instruments on a gross and net basis as of September 30, 2013, December 31, 2012, and September 30, 2012. The change in the notional amounts of these derivatives by type from December 31, 2012, to September 30, 2013, indicates the volume of our derivative transaction activity during the first nine months of 2013. The notional amounts are not affected by bilateral collateral and master netting agreements. The balances are presented on a gross basis, prior to the application of bilateral collateral and master netting agreements. Total derivative assets and liabilities are adjusted to take into account the impact of legally enforceable master netting agreements that allow us to settle all derivative contracts with a single counterparty on a net basis and to offset the net derivative position with the related cash collateral. Where master netting agreements do not exist or are not enforceable agreements under bankruptcy laws, those derivative assets and liabilities with counterparties are not adjusted. Securities collateral related to legally enforceable master netting agreements are not offset on the balance sheet. Our derivative instruments are included in “derivative assets” or “derivative liabilities” on the balance sheet, as indicated in the following table:

September 30, 2013 December 31, 2012 September 30, 2012
Fair Value Fair Value Fair Value

in millions

Notional
Amount
Derivative
Assets
Derivative
Liabilities
Notional
Amount
Derivative
Assets
Derivative
Liabilities
Notional
Amount
Derivative
Assets
Derivative
Liabilities

Derivatives designated as hedging instruments:

Interest rate

$ 13,762 $ 332 $ 36 $ 19,085 $ 579 $ 30 $ 16,596 $ 604 $ 31

Foreign exchange

190 1 196 7 264 10

Total

13,952 332 37 19,281 579 37 16,860 604 41

Derivatives not designated as hedging instruments:

Interest rate

47,315 799 762 51,633 1,144 1,122 55,391 1,260 1,252

Foreign exchange

4,479 70 68 5,025 75 68 5,126 81 73

Energy and commodity

1,890 137 131 1,688 156 150 1,749 183 178

Credit

971 6 11 955 9 10 2,242 19 18

Equity

7 13

Total

54,655 1,012 972 59,308 1,384 1,350 64,521 1,543 1,521

Netting adjustments (a)

(869 ) (559 ) (1,270 ) (803 ) (1,376 ) (905 )

Net derivatives in the balance sheet

68,607 475 450 78,589 693 584 81,381 771 657

Other collateral (b)

(81 ) (356 ) (163 ) (475 ) (186 ) (552 )

Net derivative amounts

$ 68,607 $ 394 $ 94 $ 78,589 $ 530 $ 109 $ 81,381 $ 585 $ 105

(a) Netting adjustments represent the amounts recorded to convert our derivative assets and liabilities from a gross basis to a net basis in accordance with the applicable accounting guidance.
(b) Other collateral represents the amount that cannot be used to offset our derivative assets and liabilities from a gross basis to a net basis in accordance with the applicable accounting guidance. The other collateral consists of securities and is exchanged under bilateral collateral and master netting agreements that allow us to offset the net derivative position with the related collateral. The application of the other collateral cannot reduce the net derivative position below zero. Therefore, any excess other collateral is not reflected above.

Fair value hedges . Instruments designated as fair value hedges are recorded at fair value and included in “derivative assets” or “derivative liabilities” on the balance sheet. The effective portion of a change in the fair value of an instrument designated as a fair value hedge is recorded in earnings at the same time as a change in fair value of the hedged item, resulting in no effect on net income. The ineffective portion of a change in the fair value of such a hedging instrument is recorded in “other income” on the income statement with no corresponding offset. During the nine-month period ended September 30, 2013, we did not exclude any portion of these hedging instruments from the assessment of hedge effectiveness. While there is some immaterial ineffectiveness in our hedging relationships, all of our fair value hedges remained “highly effective” as of September 30, 2013.

The following table summarizes the pre-tax net gains (losses) on our fair value hedges for the nine-month periods ended September 30, 2013, and 2012, and where they are recorded on the income statement.

Nine months ended September 30, 2013

in millions

Income Statement Location of

Net Gains (Losses) on Derivative

Net Gains
(Losses) on
Derivative
Hedged Item

Income Statement Location of
Net Gains (Losses) on Hedged Item

Net Gains
(Losses) on
Hedged Item

Interest rate

Other income

$ (167 ) Long-term debt

Other income

$ 167 (a)

Interest rate

Interest expense — Long-term debt

97

Total

$ (70 ) $ 167

Nine months ended September 30, 2012

in millions

Income Statement Location of

Net Gains (Losses) on Derivative

Net Gains
(Losses) on
Derivative
Hedged Item

Income Statement Location of
Net Gains (Losses) on Hedged Item

Net Gains
(Losses) on
Hedged Item

Interest rate

Other income

$ (14 ) Long-term debt

Other income

$ 8 (a)

Interest rate

Interest expense — Long-term debt

123

Foreign exchange

Other income

5 Long-term debt

Other income

(6 ) (a)

Foreign exchange

Interest expense — Long-term debt

1 Long-term debt

Interest expense – Long-term debt

(1 ) (b)

Total

$ 115 $ 1

(a) Net gains (losses) on hedged items represent the change in fair value caused by fluctuations in interest rates.
(b) Net gains (losses) on hedged items represent the change in fair value caused by fluctuations in foreign currency exchange rates.

Cash flow hedges . Instruments designated as cash flow hedges are recorded at fair value and included in “derivative assets” or “derivative liabilities” on the balance sheet. Initially, the effective portion of a gain or loss on a cash flow hedge is recorded as a component of AOCI on the balance sheet and is subsequently reclassified into income when the hedged transaction affects earnings (e.g., when we pay variable-rate interest on debt, receive variable-rate interest on commercial

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loans, or sell commercial real estate loans). The ineffective portion of cash flow hedging transactions is included in “other income” on the income statement. During the nine-month period ended September 30, 2013, we did not exclude any portion of these hedging instruments from the assessment of hedge effectiveness. While there is some immaterial ineffectiveness in our hedging relationships, all of our cash flow hedges remained “highly effective” as of September 30, 2013.

Considering the interest rates, yield curves, and notional amounts as of September 30, 2013, we would expect to reclassify an estimated $26 million of net losses on derivative instruments from AOCI to income during the next twelve months for our cash flow hedges. In addition, we expect to reclassify approximately $6 million of net gains related to terminated cash flow hedges from AOCI to income during the next twelve months. As of September 30, 2013, the maximum length of time over which we hedge forecasted transactions is 15 years.

Net investment hedges . In May 2012, we began entering into foreign currency forward contracts to hedge our exposure to changes in the carrying value of our investments as a result of changes in the related foreign exchange rates. Instruments designated as net investment hedges are recorded at fair value and included in “derivative assets” or “derivative liabilities” on the balance sheet. Initially, the effective portion of a gain or loss on a net investment hedge is recorded as a component of AOCI on the balance sheet when the terms of the derivative match the notional and currency risk being hedged. The effective portion is subsequently reclassified into income when the hedged transaction affects earnings (e.g., when we dispose of a foreign subsidiary). At September 30, 2013, AOCI reflected unrecognized after-tax losses totaling $2 million related to cumulative changes in the fair value of our net investment hedge, which offset the unrecognized after-tax gains on net investment balances. The ineffective portion of net investment hedging transactions is included in “other income” on the income statement. However, there was no net investment hedge ineffectiveness as of September 30, 2013. We did not exclude any portion of our hedging instruments from the assessment of hedge effectiveness while these hedges were outstanding during the nine-month period ended September 30, 2013.

The following table summarizes the pre-tax net gains (losses) on our cash flow and net investment hedges for the nine-month periods ended September 30, 2013 and 2012, and where they are recorded on the income statement. The table includes the effective portion of net gains (losses) recognized in OCI during the period, the effective portion of net gains (losses) reclassified from OCI into income during the current period, and the portion of net gains (losses) recognized directly in income, representing the amount of hedge ineffectiveness.

Nine months ended September 30, 2013

in millions

Net Gains (Losses)
Recognized in OCI
(Effective Portion)

Income Statement Location of Net Gains (Losses)
Reclassified From OCI Into  Income (Effective Portion)

Net Gains
(Losses) Reclassified
From OCI Into Income
(Effective Portion)
Income Statement Location
of Net Gains (Losses)
Recognized in Income
(Ineffective Portion)
Net Gains
(Losses) Recognized
in Income
(Ineffective Portion)

Cash Flow Hedges

Interest rate

$ (25 )

Interest income — Loans

$ 52 Other income

Interest rate

18

Interest expense — Long-term debt

(7 ) Other income

Interest rate

(2 )

Investment banking and debt placement fees

Other income

Net Investment Hedges

Foreign exchange contracts

6

Other Income

(3 ) Other income

Total

$ (3 ) $ 42

Nine months ended September 30, 2012

in millions

Net Gains (Losses)
Recognized in OCI
(Effective Portion)

Income Statement Location of Net Gains (Losses)
Reclassified From OCI Into  Income (Effective Portion)

Net Gains
(Losses) Reclassified
From OCI Into Income
(Effective Portion)
Income Statement Location
of Net Gains (Losses)
Recognized in Income
(Ineffective Portion)
Net Gains
(Losses) Recognized
in Income
(Ineffective Portion)

Cash Flow Hedges

Interest rate

$ 106

Interest income — Loans

$ 45 Other income

Interest rate

(8 )

Interest expense — Long-term debt

(7 ) Other income

Interest rate

Investment banking and debt placement fees

Other income

Net Investment Hedges

Foreign exchange contracts

(15 )

Other Income

Other income

Total

$ 83 $ 38

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The after-tax change in AOCI resulting from cash flow and net investment hedges is as follows:

in millions

December 31,
2012
2013
Hedging Activity
Reclassification
of Gains to
Net Income
September 30,
2013

AOCI resulting from cash flow and net investment hedges

$ 18 $ (2 ) $ (27 ) $ (11 )

Nonhedging instruments . Our derivatives that are not designated as hedging instruments are recorded at fair value in “derivative assets” and “derivative liabilities” on the balance sheet. Adjustments to the fair values of these instruments, as well as any premium paid or received, are included in “corporate services income” and “other income” on the income statement.

The following table summarizes the pre-tax net gains (losses) on our derivatives that are not designated as hedging instruments for the nine-month periods ended September 30, 2013, and 2012, and where they are recorded on the income statement.

Nine months ended September 30, 2013 Nine months ended September 30, 2012

in millions

Corporate
Services
Income
Other
Income
Total Corporate
Services
Income
Other
Income
Total

NET GAINS (LOSSES)

Interest rate

$ 13 $ 13 $ 18 $ (2 ) $ 16

Foreign exchange

29 29 27 27

Energy and commodity

4 4 8 8

Credit

1 $ (11 ) (10 ) (16 ) (16 )

Total net gains (losses)

$ 47 $ (11 ) $ 36 $ 53 $ (18 ) $ 35

Counterparty Credit Risk

Like other financial instruments, derivatives contain an element of credit risk. This risk is measured as the expected positive replacement value of the contracts. We use several means to mitigate and manage exposure to credit risk on derivative contracts. We generally enter into bilateral collateral and master netting agreements that provide for the net settlement of all contracts with a single counterparty in the event of default. Additionally, we monitor counterparty credit risk exposure on each contract to determine appropriate limits on our total credit exposure across all product types. We review our collateral positions on a daily basis and exchange collateral with our counterparties in accordance with ISDA and other related agreements. We generally hold collateral in the form of cash and highly rated securities issued by the U.S. Treasury, government-sponsored enterprises or GNMA. The cash collateral netted against derivative assets on the balance sheet totaled $327 million at September 30, 2013, $494 million at December 31, 2012, and $503 million at September 30, 2012. The cash collateral netted against derivative liabilities totaled $17 million at September 30, 2013, $27 million at December 31, 2012, and $32 million at September 30, 2012. At September 30, 2013, we posted $9 million of cash collateral with clearing organizations that we are unable to net against the gross exposures because the relevant clearing agreements are not considered to be qualified master netting agreements. This additional cash collateral is included in “accrued income and other assets” and “accrued expense and other liabilities” on the balance sheet.

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The following table summarizes our largest exposure to an individual counterparty at the dates indicated.

in millions

September 30,
2013
December 31,
2012
September 30,
2012

Largest gross exposure (derivative asset) to an individual counterparty

$ 129 $ 182 $ 197

Collateral posted by this counterparty

44 66 67

Derivative liability with this counterparty

123 191 216

Collateral pledged to this counterparty

45 82 91

Net exposure after netting adjustments and collateral

7 7 5

The following table summarizes the fair value of our derivative assets by type. These assets represent our gross exposure to potential loss after taking into account the effects of bilateral collateral and master netting agreements and other means used to mitigate risk.

in millions

September 30,
2013
December 31,
2012
September 30,
2012

Interest rate

$ 708 $ 1,114 $ 1,195

Foreign exchange

28 23 24

Energy and commodity

65 47 51

Credit

1 3 4

Derivative assets before collateral

802 1,187 1,274

Less: Related collateral

327 494 503

Total derivative assets

$ 475 $ 693 $ 771

We enter into derivative transactions with two primary groups: broker-dealers and banks, and clients. Since these groups have different economic characteristics, we have different methods for managing counterparty credit exposure and credit risk.

We enter into transactions with broker-dealers and banks for various risk management purposes. These types of transactions generally are high dollar volume. We generally enter into bilateral collateral and master netting agreements with these counterparties. At September 30, 2013, for derivatives that have associated bilateral collateral and master netting agreements, we had gross exposure of $584 million to broker-dealers and banks. We had net exposure of $121 million after the application of master netting agreements and cash collateral; our net exposure to broker-dealers and banks at September 30, 2013, was $20 million after considering $101 million of additional collateral held in the form of securities.

We enter into transactions with clients to accommodate their business needs. These types of transactions generally are low dollar volume. We generally enter into master netting agreements with these counterparties. In addition, we mitigate our overall portfolio exposure and market risk by buying and selling U.S. Treasuries and Eurodollar futures, and entering into offsetting positions and other derivative contracts. Due to the smaller size and magnitude of the individual contracts with clients, collateral generally is not exchanged in connection with these derivative transactions. To address the risk of default associated with the uncollateralized contracts, we have established a default reserve (included in “derivative assets”) in the amount of $12 million at September 30, 2013, which we estimate to be the potential future losses on amounts due from client counterparties in the event of default. At December 31, 2012, the default reserve was $19 million. At September 30, 2013, for derivatives that have associated master netting agreements, we had gross exposure of $400 million to client counterparties. We had net exposure of $354 million on our derivatives with clients after the application of master netting agreements, collateral and the related reserve.

Credit Derivatives

We are both a buyer and seller of credit protection through the credit derivative market. We purchase credit derivatives to manage the credit risk associated with specific commercial lending and swap obligations. We may also sell credit derivatives, mainly single name credit default swaps, to offset our purchased credit default swap position prior to maturity. We previously sold index credit default swaps to diversify the concentration risk within our loan portfolio.

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The following table summarizes the fair value of our credit derivatives purchased and sold by type as of September 30, 2013, December 31, 2012 and September 30, 2012. The fair value of credit derivatives presented below does not take into account the effects of bilateral collateral or master netting agreements.

September 30, 2013 December 31, 2012 September 30, 2012

in millions

Purchased Sold Net Purchased Sold Net Purchased Sold Net

Single name credit default swaps

$ (4 ) $ $ (4 ) $ (1 ) $ 1 $ (6 ) $ 4 $ (2 )

Traded credit default swap indices

(1 ) (1 ) (1 ) 5 4

Other

(1 ) $ (1 ) (1 ) (1 )

Total credit derivatives

$ (5 ) $ $ (5 ) $ (1 ) $ (1 ) $ (7 ) $ 8 $ 1

Single name credit default swaps are bilateral contracts whereby the seller agrees, for a premium, to provide protection against the credit risk of a specific entity (the “reference entity”) in connection with a specific debt obligation. The protected credit risk is related to adverse credit events, such as bankruptcy, failure to make payments, and acceleration or restructuring of obligations, identified in the credit derivative contract. As the seller of a single name credit derivative, we would be required to pay the purchaser the difference between the par value and the market price of the debt obligation (cash settlement) or receive the specified referenced asset in exchange for payment of the par value (physical settlement) if the underlying reference entity experiences a predefined credit event. For a single name credit derivative, the notional amount represents the maximum amount that a seller could be required to pay. If we effect a physical settlement and receive our portion of the related debt obligation, we will join other creditors in the liquidation process, which may enable us to recover a portion of the amount paid under the credit default swap contract. We also may purchase offsetting credit derivatives for the same reference entity from third parties that will permit us to recover the amount we pay should a credit event occur.

A traded credit default swap index represents a position on a basket or portfolio of reference entities. As a seller of protection on a credit default swap index, we would be required to pay the purchaser if one or more of the entities in the index had a credit event. For a credit default swap index, the notional amount represents the maximum amount that a seller could be required to pay. Upon a credit event, the amount payable is based on the percentage of the notional amount allocated to the specific defaulting entity. During 2012, we suspended trading in traded credit default swap indices for purposes of diversifying concentration risk within our loan portfolio.

The majority of transactions represented by the “other” category shown in the above table are risk participation agreements. In these transactions, the lead participant has a swap agreement with a customer. The lead participant (purchaser of protection) then enters into a risk participation agreement with a counterparty (seller of protection), under which the counterparty receives a fee to accept a portion of the lead participant’s credit risk. If the customer defaults on the swap contract, the counterparty to the risk participation agreement must reimburse the lead participant for the counterparty’s percentage of the positive fair value of the customer swap as of the default date. If the customer swap has a negative fair value, the counterparty has no reimbursement requirements. If the customer defaults on the swap contract and the seller fulfills its payment obligations under the risk participation agreement, the seller is entitled to a pro rata share of the lead participant’s claims against the customer under the terms of the swap agreement.

The following table provides information on the types of credit derivatives sold by us and held on the balance sheet at September 30, 2013, December 31, 2012, and September 30, 2012. The notional amount represents the maximum amount that the seller could be required to pay. The payment/performance risk assessment is based on the default probabilities for the underlying reference entities’ debt obligations using a Moody’s credit ratings matrix known as Moody’s “Idealized” Cumulative Default Rates. The payment/performance risk shown in the table represents a weighted-average of the default probabilities for all reference entities in the respective portfolios. These default probabilities are directly correlated to the probability that we will have to make a payment under the credit derivative contracts.

September 30, 2013 December 31, 2012 September 30, 2012

dollars in millions

Notional
Amount
Average
Term

(Years)
Payment /
Performance
Risk
Notional
Amount
Average
Term

(Years)
Payment /
Performance
Risk
Notional
Amount
Average
Term

(Years)
Payment /
Performance
Risk

Single name credit default swaps

$ 67 0.91 21.26 % $ 146 0.92 11.62 % $ 420 2.00 4.32 %

Traded credit default swap indices

466 2.66 3.56

Other

16 5.11 8.72 23 5.35 10.77 27 5.32 11.53

Total credit derivatives sold

$ 83 $ 169 $ 913

Credit Risk Contingent Features

We have entered into certain derivative contracts that require us to post collateral to the counterparties when these contracts are in a net liability position. The amount of collateral to be posted is based on the amount of the net liability and thresholds generally related to our long-term senior unsecured credit ratings with Moody’s and S&P. Collateral requirements also are based on minimum transfer amounts, which are specific to each Credit Support Annex (a component of the ISDA Master Agreement) that we have signed with the counterparties. In a limited number of instances, counterparties also have the right

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to terminate their ISDA Master Agreements with us if our ratings fall below a certain level, usually investment-grade level (i.e., “Baa3” for Moody’s and “BBB-” for S&P). At September 30, 2013, KeyBank’s ratings with Moody’s and S&P were “A3” and “A-,” respectively, and KeyCorp’s ratings with Moody’s and S&P were “Baa1” and “BBB+,” respectively. If there were a downgrade of our ratings, we could be required to post additional collateral under those ISDA Master Agreements where we are in a net liability position. As of September 30, 2013, the aggregate fair value of all derivative contracts with credit risk contingent features (i.e., those containing collateral posting or termination provisions based on our ratings) held by KeyBank that were in a net liability position totaled $376 million, which includes $339 million in derivative assets and $715 million in derivative liabilities. We had $375 million in cash and securities collateral posted to cover those positions as of September 30, 2013. The aggregate fair value of all derivative contracts with credit risk contingent features (i.e., those containing collateral posting or termination provisions based on our ratings) as of September 30, 2013, held by KeyCorp that were in a net liability position totaled $7 million, which consists solely of $7 million in derivative liabilities. We had $5 million in cash and securities collateral posted to cover those positions as of September 30, 2013.

The following table summarizes the additional cash and securities collateral that KeyBank would have been required to deliver had the credit risk contingent features been triggered for the derivative contracts in a net liability position as of September 30, 2013, December 31, 2012, and September 30, 2012. The additional collateral amounts were calculated based on scenarios under which KeyBank’s ratings are downgraded one, two or three ratings as of September 30, 2013, and take into account all collateral already posted. A similar calculation was performed for KeyCorp and additional collateral of $2 million would have been required as of September 30, 2013, and $3 million as of December 31, 2012 and September 30, 2012.

September 30, 2013 December 31, 2012 September 30, 2012

in millions

Moody’s S&P Moody’s S&P Moody’s S&P

KeyBank’s long-term senior unsecured credit ratings

A3 A- A3 A- A3 A-

One rating downgrade

$ 6 $ 6 $ 6 $ 6 $ 6 $ 6

Two rating downgrades

11 11 11 11 11 11

Three rating downgrades

11 11 11 11 13 13

KeyBank’s long-term senior unsecured credit rating currently is four ratings above noninvestment grade at Moody’s and S&P. If KeyBank’s ratings had been downgraded below investment grade as of September 30, 2013, payments of up to $13 million would have been required to either terminate the contracts or post additional collateral for those contracts in a net liability position, taking into account all collateral already posted. If KeyCorp’s ratings had been downgraded below investment grade as of September 30, 2013, payments of up to $2 million would have been required to either terminate the contracts or post additional collateral for those contracts in a net liability position, taking into account all collateral already posted.

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8. Mortgage Servicing Assets

We originate and periodically sell commercial mortgage loans but continue to service those loans for the buyers. We also may purchase the right to service commercial mortgage loans for other lenders. A servicing asset is recorded if we purchase or retain the right to service loans in exchange for servicing fees that exceed the going market rate. Changes in the carrying amount of mortgage servicing assets are summarized as follows:

Nine months ended September 30,

in millions

2013 2012

Balance at beginning of period

$ 204 $ 173

Servicing retained from loan sales

31 30

Purchases

144 (a) 31

Amortization

(48 ) (46 )

Balance at end of period

$ 331 $ 188

Fair value at end of period

$ 388 $ 237

(a) Amount includes $118 million in mortgage servicing assets that were acquired during the second and third quarters of 2013. See Note 11 (“Acquisitions and Discontinued Operations”) for further details regarding this acquisition.

The fair value of mortgage servicing assets is determined by calculating the present value of future cash flows associated with servicing the loans. This calculation uses a number of assumptions that are based on current market conditions. The range and weighted-average of the significant unobservable inputs used to fair value our mortgage servicing assets during the third quarter of 2013 and 2012, along with the valuation techniques, are shown in the following table:

September 30, 2013 Significant Range

dollars in millions

Valuation Technique

Unobservable Input

(Weighted-Average)

Mortgage servicing assets

Discounted cash flow

Prepayment speed

0.00 - 25.00% (6.20%)

Expected defaults

1.10 - 3.00% (2.10%)

Residual cash flows discount rate

7.00 - 15.00% (8.00%)

Value assigned to escrow funds

0.35 - 3.58% (1.90%)

Servicing cost

150 - 9,296 (1,039)

Loan assumption rate

0.00 - 3.00% (1.54%)

Percentage late

0.00 - 2.00% (0.33%)

September 30, 2012 Significant Range

dollars in millions

Valuation Technique

Unobservable Input

(Weighted-Average)

Mortgage servicing assets

Discounted cash flow

Prepayment speed

0.00 - 25.00% (10.40%)

Expected defaults

1.00 - 3.00% (2.40%)

Residual cash flows discount rate

7.00 - 15.00% (9.20%)

Value assigned to escrow funds

0.27 - 2.78% (1.50%)

Servicing cost

950 - 20,200 (2,582)

Loan assumption rate

0.00 - 3.00% (2.24%)

Percentage late

0.00 - 2.00% (0.22%)

If these economic assumptions change or prove incorrect, the fair value of mortgage servicing assets may as a result change in the future. The volume of loans serviced, expected credit losses, and the value assigned to escrow deposits are critical to the valuation of servicing assets. At September 30, 2013, a 1.00% decrease in the value assigned to the escrow deposits would cause a $51 million decrease in the fair value of our mortgage servicing assets. An increase in the assumed default rate of commercial mortgage loans of 1.00% would cause a $2 million decrease in the fair value of our mortgage servicing assets.

Contractual fee income from servicing commercial mortgage loans totalled $87 million for the nine-month period ended September 30, 2013 and $67 million for the nine-month period ended September 30, 2012. We have elected to account for servicing assets using the amortization method. The amortization of servicing assets is determined in proportion to, and over the period of, the estimated net servicing income. The amortization of servicing assets for each period, as shown in the preceding table, is recorded as a reduction to fee income. Both the contractual fee income and the amortization are recorded in “other income” on the income statement.

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Additional information pertaining to the accounting for mortgage and other servicing assets is included in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Servicing Assets” on page 125 of our 2012 Form 10-K and Note 11 (“Acquisitions and Discontinued Operations”) under the heading “Education lending” in this report.

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9. Variable Interest Entities

A VIE is a partnership, limited liability company, trust or other legal entity that meets any one of the following criteria:

The entity does not have sufficient equity to conduct its activities without additional subordinated financial support from another party.

The entity’s investors lack the power to direct the activities that most significantly impact the entity’s economic performance.

The entity’s equity at risk holders do not have the obligation to absorb losses or the right to receive residual returns.

The voting rights of some investors are not proportional to their economic interests in the entity, and substantially all of the entity’s activities involve, or are conducted on behalf of, investors with disproportionately few voting rights.

Our VIEs are summarized below. We define a “significant interest” in a VIE as a subordinated interest that exposes us to a significant portion, but not the majority, of the VIE’s expected losses or residual returns, even though we do not have the power to direct the activities that most significantly impact the entity’s economic performance.

Consolidated VIEs Unconsolidated VIEs

in millions

Total
Assets
Total
Liabilities
Total
Assets
Total
Liabilities
Maximum
Exposure to Loss

September 30, 2013

LIHTC funds

$ 24 $ 23 $ 97

Education loan securitization trusts

2,158 2,037 N/A N/A N/A

LIHTC investments

N/A N/A 762 $ 453

Our involvement with VIEs is described below.

Consolidated VIEs

LIHTC guaranteed funds. KAHC formed limited partnerships, known as funds, that invested in LIHTC operating partnerships. Interests in these funds were offered in syndication to qualified investors who paid a fee to KAHC for a guaranteed return. We also earned syndication fees from the funds and continue to earn asset management fees. The funds’ assets primarily are investments in LIHTC operating partnerships, which totaled $14 million at September 30, 2013. These investments are recorded in “accrued income and other assets” on the balance sheet and serve as collateral for the funds’ limited obligations.

We have not formed new funds or added LIHTC partnerships since October 2003. However, we continue to act as asset manager and to provide occasional funding for existing funds under a guarantee obligation. As a result of this guarantee obligation, we have determined that we are the primary beneficiary of these funds. Additional information on return guarantee agreements with LIHTC investors is presented in Note 15 (“Contingent Liabilities and Guarantees”) under the heading “Guarantees.”

In accordance with the applicable accounting guidance for distinguishing liabilities from equity, third-party interests associated with our LIHTC guaranteed funds are considered mandatorily redeemable instruments and are recorded in “accrued expense and other liabilities” on the balance sheet. However, the FASB has indefinitely deferred the measurement and recognition provisions of this accounting guidance for mandatorily redeemable third-party interests associated with finite-lived subsidiaries, such as our LIHTC guaranteed funds. We adjust our financial statements each period for the third-party investors’ share of the funds’ profits and losses. At September 30, 2013, we estimated the settlement value of these third-party interests to be between zero and $16 million, while the recorded value, including reserves, totaled $27 million. The partnership agreement for each of our guaranteed funds requires the fund to be dissolved by a certain date.

Education loan securitization trusts. In September 2009, we decided to exit the government-guaranteed education lending business. Therefore, we have accounted for this business as a discontinued operation. In the past, as part of our education lending business model, we originated and securitized education loans. As the transferor, we retained a portion of the risk in the form of a residual interest and also retained the right to service the securitized loans and receive servicing fees. We have not securitized any education loans since 2006.

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We consolidated our ten outstanding education loan securitization trusts as of January 1, 2010. We were required to consolidate these trusts because we hold the residual interests and, as the master servicer, we have the power to direct the activities that most significantly influence the trusts’ economic performance. We elected to consolidate these trusts at fair value. The trust assets can be used only to settle the obligations or securities that the trusts issue; we cannot sell the assets or transfer the liabilities. The security holders or beneficial interest holders do not have recourse to us, and we do not have any liability recorded related to their securities. Further information regarding these education loan securitization trusts is provided in Note 11 (“Acquisitions and Discontinued Operations”) under the heading “Education lending.”

Unconsolidated VIEs

LIHTC nonguaranteed funds. Although we hold significant interests in certain nonguaranteed funds that we formed and funded, we have determined that we are not the primary beneficiary because we do not absorb the majority of the funds’ expected losses and do not have the power to direct activities that most significantly influence the economic performance of these entities. At September 30, 2013, assets of these unconsolidated nonguaranteed funds totaled $97 million. Our maximum exposure to loss in connection with these funds is minimal, and we do not have any liability recorded related to the funds. We have not formed nonguaranteed funds since October 2003.

LIHTC investments. Through Key Community Bank, we have made investments directly in LIHTC operating partnerships formed by third parties. As a limited partner in these operating partnerships, we are allocated tax credits and deductions associated with the underlying properties. We have determined that we are not the primary beneficiary of these investments because the general partners have the power to direct the activities that most significantly influence the economic performance of their respective partnerships and have the obligation to absorb expected losses and the right to receive benefits.

At September 30, 2013, assets of these unconsolidated LIHTC operating partnerships totaled approximately $762 million. At September 30, 2013, our maximum exposure to loss in connection with these partnerships is the unamortized investment balance of $353 million plus $100 million of tax credits claimed but subject to recapture. We do not have any liability recorded related to these investments because we believe the likelihood of any loss is remote. During the first nine months of 2013, we did not obtain significant direct investments (either individually or in the aggregate) in LIHTC operating partnerships.

We have additional investments in unconsolidated LIHTC operating partnerships that are held by the consolidated LIHTC guaranteed funds. Total assets of these operating partnerships were approximately $773 million at September 30, 2013. The tax credits and deductions associated with these properties are allocated to the funds’ investors based on their ownership percentages. We have determined that we are not the primary beneficiary of these partnerships because the general partners have the power to direct the activities that most significantly impact their economic performance and the obligation to absorb expected losses and right to receive residual returns. Information regarding our exposure to loss in connection with these guaranteed funds is included in Note 15 under the heading “Return guarantee agreement with LIHTC investors.”

Commercial and residential real estate investments and principal investments. Our Principal Investing unit and the Real Estate Capital line of business make equity and mezzanine investments, some of which are in VIEs. These investments are held by nonregistered investment companies subject to the provisions of the AICPA Audit and Accounting Guide, “Audits of Investment Companies.” We are not currently applying the accounting or disclosure provisions in the applicable accounting guidance for consolidations to these investments, which remain unconsolidated. The FASB has indefinitely deferred the effective date of this guidance for such nonregistered investment companies.

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10. Income Taxes

Income Tax Provision

In accordance with the applicable accounting guidance, the principal method established for computing the provision for income taxes in interim periods requires us to make our best estimate of the effective tax rate expected to be applicable for the full year. This estimated effective tax rate is then applied to interim consolidated pre-tax operating income to determine the interim provision for income taxes.

The effective tax rate, which is the provision for income taxes as a percentage of income from continuing operations before income taxes, was 20.1% for the third quarter of 2013, 26.7% for the second quarter of 2013, and 18.9% for the third quarter of 2012. The effective tax rates are below our combined federal and state statutory tax rate of 37.2% primarily due to income from investments in tax-advantaged assets such as corporate-owned life insurance and credits associated with investments in low-income housing projects. In addition, during the third quarters of 2013 and 2012, our effective tax rate was lower due to the early termination of certain leveraged leases that resulted in nontaxable gains pursuant to a prior settlement with the IRS.

Deferred Tax Asset

At September 30, 2013, from continuing operations, we had a federal deferred tax asset of $219 million and a state deferred tax asset of $9 million compared to a federal deferred tax asset of $129 million and a state deferred tax liability of $8 million at December 31, 2012, and a federal net deferred tax asset of $88 million and a state deferred tax liability of $24 million at September 30, 2012, included in “accrued income and other assets” on the balance sheet. To determine the amount of deferred tax assets that are more-likely-than-not to be realized, and therefore recorded, we conduct a quarterly assessment of all available evidence. This evidence includes, but is not limited to, taxable income in prior periods, projected future taxable income, and projected future reversals of deferred tax items. These assessments involve a degree of subjectivity and may undergo change. Based on these criteria, we have a valuation allowance of $2 million at September 30, 2013, and $3 million at December 31, 2012, associated with certain state net operating loss carryforwards and state credit carryforwards. We did not have a valuation allowance at September 30, 2012.

Unrecognized Tax Benefits

As permitted under the applicable accounting guidance for income taxes, it is our policy to recognize interest and penalties related to unrecognized tax benefits in income tax expense.

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11. Acquisitions and Discontinued Operations

Acquisitions

Mortgage Servicing Rights On June 24, 2013, in the first of multiple closings, we acquired substantially all third party commercial loan servicing rights comprised of CMBS Master, Primary and Special Servicing as well as other servicing from Bank of America’s Global Mortgages & Securitized Products business. Simultaneously, we entered into a subservicing agreement with Berkadia Commercial Mortgage LLC related to all CMBS primary servicing. This acquisition was accounted for as a business combination and fulfilled part of our strategy to drive growth by building scale and becoming one of the top three largest servicers of commercial/multifamily loans in the U.S. and the fifth largest special servicer of CMBS. The acquisition date fair value of the MSRs acquired on June 24, 2013, which were included on our balance sheet at June 30, 2013, was approximately $117 million. Related to this acquisition of MSRs, a second and third closing occurred on July 22, 2013 and August 26, 2013 respectively. The acquisition date fair value of these separately acquired MSRs was $1 million. The total fair value of the MSRs acquired during the second and third quarter of 2013 and included in our September 30, 2013 financial results was $118 million. No goodwill was recognized as a result of this acquisition. A fourth and last closing occurred on October 7, 2013 that resulted in approximately $1 million of additional MSRs. These additional MSRs acquired subsequent to September 30, 2013 will be included in our fourth quarter financial results. Additional information regarding our mortgage servicing assets is provided in Note 8 (“Mortgage Servicing Assets”).

Key-Branded Credit Card Portfolio On August 1, 2012, we acquired Key-branded credit card assets from Elan Financial Services, Inc. This acquisition was accounted for as an asset purchase. The fair value of the credit card assets purchased was approximately $718 million at the acquisition date. We also recorded a purchased credit card relationship intangible asset of approximately $135 million and a rewards liability of approximately $9 million in the Community Bank reporting unit.

Western New York Branches On July 13, 2012, we acquired 37 retail banking branches in Western New York. This acquisition was accounted for as a business combination. The acquisition date fair value of the assets and deposits acquired was approximately $2 billion. We received loans with a fair value of $244 million (including $25 million of PCI loans), $8 million of premises and equipment and assumed $2 billion of deposits. Cash of $1.8 billion was received to assume the net liabilities, and we recorded a core deposit intangible asset of $40 million and a goodwill asset of $62 million in the Key Community Bank reporting unit during the third quarter of 2012. All of the goodwill related to this acquisition is expected to be deductible for tax purposes.

A second closing of this acquisition occurred on September 14, 2012, when we acquired credit card assets with a fair value of approximately $68 million and remitted a cash payment of $68 million to the seller. We also recorded a purchased credit card relationship intangible asset of approximately $1 million and a rewards liability of approximately $1 million in the Key Community Bank reporting unit. No additional goodwill resulted from the acquisition of these credit card assets.

Discontinued operations

Education lending. In September 2009, we decided to exit the government-guaranteed education lending business. As a result, we have accounted for this business as a discontinued operation.

“Income (loss) from discontinued operations, net of taxes” on the income statement includes (i) the changes in fair value of the assets and liabilities of the education loan securitization trusts and the loans at fair value in portfolio (discussed later in this note), and (ii) the interest income and expense from the loans and the securities of the trusts and the loans in portfolio at both amortized cost and fair value. These amounts are shown separately in the following table. Gains and losses attributable to changes in fair value are recorded as a component of noninterest income or expense. Interest income and expense related to the loans and securities are shown as a component of “Net interest income.”

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The components of “income (loss) from discontinued operations, net of taxes” for the education lending business are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Net interest income

$ 26 $ 28 $ 80 $ 89

Provision (credit) for loan and lease losses

6 (2 ) 10 4

Net interest income (expense) after provision for loan and lease losses

20 30 70 85

Noninterest income

(94 ) (21 ) (128 ) (41 )

Noninterest expense

6 $ 9 20 27

Income (loss) before income taxes

(80 ) (78 ) 17

Income taxes

(30 ) (29 ) 6

Income (loss) from discontinued operations, net of taxes (a)

$ (50 ) $ (49 ) $ 11

(a) Includes after-tax charges of $9 million and $13 million for the three-month periods ended September 30, 2013 and 2012, and $30 and $39 million for the nine-month periods ended September 30, 2013 and 2012, respectively, determined by applying a matched funds transfer pricing methodology to the liabilities assumed necessary to support the discontinued operations.

The discontinued assets and liabilities of our education lending business included on the balance sheet are as follows:

September 30, December 31, September 30,

in millions

2013 2012 2012

Trust loans at fair value

$ 2,135 $ 2,369 $ 2,513

Portfolio loans at fair value

148 157 71

Loans, net of unearned income of ($6), ($5) and ($2)

2,455 2,675 2,744

Less: Allowance for loan and lease losses

38 55 65

Net loans

4,700 5,146 5,263

Trust accrued income and other assets at fair value

23 26 29

Accrued income and other assets

64 60 68

Total assets

$ 4,787 $ 5,232 $ 5,360

Trust accrued expense and other liabilities at fair value

$ 21 $ 22 $ 25

Trust securities at fair value

2,016 2,159 2,310

Total liabilities

$ 2,037 $ 2,181 $ 2,335

The discontinued education lending business consists of assets and liabilities in the securitization trusts (recorded at fair value), as well as loans in portfolio (recorded at fair value) and loans in portfolio (recorded at carrying value with appropriate valuation reserves) that are held outside the trusts.

At September 30, 2013, portfolio loans recorded at carrying value include 1,010 TDRs with a recorded investment of approximately $11 million (pre-modification and post-modification). A specifically allocated allowance of $1 million was assigned to these loans as of September 30, 2013. There have been no significant payment defaults. There are no significant commitments outstanding to lend additional funds to these borrowers. Additional information regarding TDR classification and ALLL methodology is provided in Note 4 (“Asset Quality”).

In the past, as part of our education lending business model, we originated and securitized education loans. The process of securitization involved taking a pool of loans from our balance sheet and selling them to a bankruptcy-remote QSPE, or trust. This trust then issued securities to investors in the capital markets to raise funds to pay for the loans. The interest generated on the loans pays holders of the securities issued. As the transferor, we retain a portion of the risk in the form of a residual interest and also retain the right to service the securitized loans and receive servicing fees.

As of January 1, 2010, we consolidated our ten outstanding securitization trusts since we hold the residual interests and are the master servicer with the power to direct the activities that most significantly influence the economic performance of the trusts.

The trust assets can be used only to settle the obligations or securities the trusts issue; we cannot sell the assets or transfer the liabilities. The loans in the consolidated trusts consist of both private and government-guaranteed loans. The security holders or beneficial interest holders do not have recourse to Key. Our economic interest or risk of loss associated with these education loan securitization trusts is approximately $121 million as of September 30, 2013. During the third quarter of 2013, we recorded an after-tax loss of $48 million related to the fair value of the loans and securities in these securitization trusts. This loss resulted in a reduction in the value of our economic interest in these trusts. We record all income and expense (including fair value adjustments) through the “income (loss) from discontinued operations, net of tax” line item in our income statement.

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We elected to consolidate these trusts at fair value. Carrying the assets and liabilities of the trusts at fair value better depicts our economic interest. The fair value of the assets and liabilities of the trusts is determined by calculating the present value of the future expected cash flows. We rely on unobservable inputs (Level 3) when determining the fair value of the assets and liabilities of the trusts because observable market data is not available. See further discussion regarding our valuation process later in this note.

At September 30, 2013 there are $142 million of loans that were purchased from two of the outstanding securitizations trusts pursuant to the legal terms of these particular trusts. These loans are held as portfolio loans and continue to be accounted for at fair value. These portfolio loans were valued using an internal discounted cash flow model, which was affected by assumptions for defaults, loss severity, discount rates and prepayments. These portfolio loans are considered to be Level 3 assets since we rely on unobservable inputs when determining fair value. See the following discussion regarding our valuation process for these loans as well as the trust loans and securities. Portfolio loans accounted for at fair value had a value of $148 million at September 30, 2013, $157 million at December 31, 2012, and $71 million at September 30, 2012.

Corporate Treasury, within our Finance area, is responsible for the quarterly valuation process that determines the fair value of the loans and securities in our education loan securitization trusts as well as our student loans held in portfolio that are accounted for at fair value. Corporate Treasury provides these fair values to a Working Group Committee (“the Working Group”) comprising representatives from the line of business, Credit and Market Risk Management, Accounting, Business Finance (part of our Finance area), and Corporate Treasury. The Working Group is a subcommittee of the Fair Value Committee that is discussed in more detail in Note 5 (“Fair Value Measurements”). The Working Group reviews all significant inputs and assumptions and approves the resulting fair values.

The Working Group reviews actual performance trends of the loans and securities on a quarterly basis and uses statistical analysis and qualitative measures to determine assumptions for future performance. Predictive models that incorporate delinquency and charge-off trends along with economic outlooks assist the Working Group to forecast future defaults. The Working Group uses this information to formulate the credit outlook for each of the securitization trusts. Higher projected defaults, fewer expected recoveries, elevated prepayment speeds and higher discount rates would be expected to result in a lower fair value of the loans and securities in these securitization trusts as well as the portfolio loans at fair value. Default expectations and discount rate changes have the most significant impact on the fair values of the loans and securities. It is important to note that increased cash flow uncertainty, whether through higher defaults and prepayments or fewer recoveries, can result in higher discount rates for use in the fair value process for these loans and securities.

The valuation process for the education loan securitization trust and portfolio loans that are accounted for at fair value is based on a discounted cash flow analysis using a model purchased from a third party that is maintained by Corporate Treasury. The valuation process begins with loan-by-loan-level data that is aggregated into pools based on underlying loan structural characteristics (i.e., current unpaid principal balance, contractual term, interest rate). Cash flows for these loan pools are developed using a financial model that reflects certain assumptions for defaults, recoveries, status change and prepayments. A net earnings stream, taking into account cost of funding, is calculated and discounted back to the measurement date using an appropriate discount rate. This resulting amount is used to determine the present value of the loans, which represents their fair value to a market participant.

The unobservable inputs set forth in the following table are reviewed and approved by the Working Group on a quarterly basis. The Working Group determines these assumptions based on available data, discussions with appropriate individuals internal and external to Key, and the knowledge and experience of the Working Group members.

A similar discounted cash flow approach to that described above is used on a quarterly basis by Corporate Treasury to fair value the trust securities. In valuing these securities, the discount rates used are provided by a third-party valuation consultant. These discount rates are based primarily on secondary market spread indices for similar student loans and asset-backed securities and are developed by the consultant using market-based data. On a quarterly basis, the Working Group reviews the discount rate inputs used in the valuation process for reasonableness based on the historical and current market knowledge of the Working Group members.

A quarterly variance analysis reconciles valuation changes in the model used to calculate the fair value of the trust loans and securities and the portfolio loans at fair value. This quarterly analysis considers loan and securities runoff, yields, future default and recovery changes, and the timing of cash releases to us from the trusts. Back testing for expected defaults to

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actual experience is also performed as the impact of future defaults has a significant impact on the fair value of these loans and securities over time. In addition, our internal model validation group periodically performs a review to ensure the accuracy and validity of the model for determining the fair value of these loans and securities.

The following table shows the significant unobservable inputs used to measure the fair value of the education loan securitization trust loans and securities and the portfolio loans accounted for at fair value as of September 30, 2013, December 31, 2012, and September 30, 2012:

September 30, 2013 Fair Value of Level 3 Valuation Significant Range

dollars in millions

Assets and Liabilities

Technique

Unobservable Input

(Weighted-Average)

Trust loans and portfolio loans accounted for at fair value

$ 2,283

Discounted cash flow

Prepayment speed

4.00 - 13.50% (6.04%)

Loss severity

2.00 - 79.50% (37.67%)

Discount rate

2.00 - 10.50% (7.09%)

Default rate

8.02 - 23.78% (15.97%)

Trust securities

2,016

Discounted cash flow

Discount rate

1.10 - 3.80% (2.64%)

December 31, 2012 Fair Value of Level 3 Valuation Significant Range

dollars in millions

Assets and Liabilities

Technique

Unobservable Input

(Weighted-Average)

Trust loans and portfolio loans accounted for at fair value

$ 2,526

Discounted cash flow

Prepayment speed

4.00 - 26.00% (9.74%)

Loss severity

2.00 - 80.00% (49.61%)

Discount rate

2.40 - 10.50% (5.12%)

Default rate

8.13 - 21.50% (13.44%)

Trust securities

2,159

Discounted cash flow

Discount rate

1.50 - 6.10% (4.14%)

September 30, 2012 Fair Value of Level 3 Valuation Significant Range

dollars in millions

Assets and Liabilities

Technique

Unobservable Input

(Weighted-Average)

Trust loans and portfolio loans accounted for at fair value

$ 2,584

Discounted cash flow

Prepayment speed

4.00 - 26.00% (10.08%)

Loss severity

2.00 - 80.00% (51.05%)

Discount rate

2.60 - 10.50% (5.04%)

Default rate

8.00 - 21.50% (12.60%)

Trust securities

2,310

Discounted cash flow

Discount rate

1.80 - 6.50% (4.30%)

The following table shows the consolidated trusts’ assets and liabilities at fair value and the portfolio loans at fair value and their related contractual values as of September 30, 2013. At September 30, 2013, loans held by the trusts with unpaid principal balances of $29 million ($28 million on a fair value basis) and portfolio loans at fair value with unpaid principal balances of $5 million ($5 million on a fair value basis) were 90 days or more past due. Loans held by the trusts aggregating $12 million ($12 million on a fair value basis) were in nonaccrual status, while portfolio loans at fair value in nonaccrual status aggregated to less than $1 million on both a contractual amount and fair value basis. Portfolio loans at carrying value that are 90 days or more past due were $38 million at September 30, 2013 and $47 million at September 30, 2012, respectively. Portfolio loans at carrying value in nonaccrual (and nonperforming) status were $9 million and $5 million at September 30, 2013, and 2012, respectively. Our policies for determining past due loans, placing loans on nonaccrual, applying payments on nonaccrual loans and resuming accrual of interest are disclosed in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Nonperforming Loans” on page 120 of our 2012 Form 10-K.

September 30, 2013 Contractual Fair

in millions

Amount Value

ASSETS

Portfolio loans

$ 142 $ 148

Trust loans

2,190 2,135

Trust other assets

23 23

LIABILITIES

Trust securities

$ 2,200 $ 2,016

Trust other liabilities

21 21

During the third quarter of 2013, additional market participant information about projected trends for default and recovery rates became available. Based on this information and our related internal analysis, certain assumptions related to valuing the loans and securities in these securitization trusts were adjusted. As a result, a $48 million after-tax loss was recognized during the third quarter of 2013 related to the fair value of the loans and securities in the education loan securitization trusts.

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The following table presents the assets and liabilities of the trusts that were consolidated and are measured at fair value, as well as the portfolio loans that are measured at fair value on a recurring basis.

September 30, 2013

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A RECURRING BASIS

Portfolio loans

$ 148 $ 148

Trust loans

2,135 2,135

Trust other assets

23 23

Total assets on a recurring basis at fair value

$ 2,306 $ 2,306

LIABILITIES MEASURED ON A RECURRING BASIS

Trust securities

$ 2,016 $ 2,016

Trust other liabilities

21 21

Total liabilities on a recurring basis at fair value

$ 2,037 $ 2,037

The following table shows the change in the fair values of the Level 3 consolidated education loan securitization trusts and portfolio loans for the three and nine-month periods ended September 30, 2013.

Portfolio Trust Trust Trust
Student Student Other Trust Other

in millions

Loans Loans Assets Securities Liabilities

Balance at December 31, 2012

$ 157 $ 2,369 $ 26 $ 2,159 $ 22

Gains (losses) recognized in earnings (a)

6 130

Purchases

Sales

Issuances

Settlements

(9 ) (240 ) (3 ) (273 ) (1 )

Balance at September 30, 2013

$ 148 $ 2,135 $ 23 $ 2,016 $ 21

Balance at June 30, 2013

$ 151 $ 2,317 $ 24 $ 2,118 $ 21

Gains (losses) recognized in earnings (a)

(105 ) (14 )

Purchases

Sales

Issuances

Settlements

(3 ) (77 ) (1 ) (88 )

Balance at September 30, 2013

$ 148 $ 2,135 $ 23 $ 2,016 $ 21

(a) Gains (losses) were driven primarily by fair value adjustments.

Victory Capital Management and Victory Capital Advisors. On July 31, 2013, we completed the sale of our investment management subsidiary Victory Capital Management and its broker-dealer affiliate Victory Capital Advisors (collectively, “Victory”) to a private equity fund. As a result of this sale, we recorded an after-tax gain of $92 million as of September 30, 2013. The cash portion of the gain was $72 million. An additional gain may be recognized based on client consents received through January 31, 2014. Due to the lack of certainty in securing these remaining consents, there was no accrual for these consents included in the gain as of September 30, 2013. Since February 21, 2013 when we agreed to sell Victory, we have accounted for this business as a discontinued operation.

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The results of this discontinued business are included in “income (loss) from discontinued operations, net of taxes” on the income statement. The components of “income (loss) from discontinued operations, net of taxes” for Victory which includes the gain on the sale of this business on July 31, 2013 are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Noninterest income

$ 155 $ 26 $ 212 $ 84

Noninterest expense

16 22 59 67

Income (loss) before income taxes

139 4 153 17

Income taxes

52 1 57 6

Income (loss) from discontinued operations, net of taxes

$ 87 $ 3 $ 96 $ 11

The discontinued assets and liabilities of Victory included on the balance sheet are as follows:

September 30, December 31, September 30,

in millions

2013 2012 2012

Cash and due from banks

$ 1 $ 1

Accrued income and other assets

$ 31 27 18

Total assets

$ 31 $ 28 $ 19

Accrued expense and other liabilities

$ 38 $ 33

Total liabilities

$ 38 $ 33

The only remaining asset of Victory is a $31 million Seller note that is accounted for at fair value and is classified as a Level 3 asset. The Seller note will be accounted for at fair value until December 31, 2013 when the contingency involving certain fund outflows will be resolved. Corporate Treasury is responsible for the quarterly valuation process that determines the fair value of this Seller note. Corporate Treasury determined the fair value of this Seller note at closing on July 31, 2013 and again on September 30, 2013 and will also fair value this note at December 31, 2013. This Seller note is valued using a discounted cash flow methodology that incorporates an appropriate discount rate based on the credit, market, and interest risks associated with this note. The discount rate used in valuing this Seller note is determined by using the Capital Asset Pricing Model that is derived using adjusted quarterly changes in the seven-year U.S. Treasury Rate and an average beta of Victory’s peers. The alpha used is equal to the one-year probability of default for similar risk-rated loans per our internal risk rating system and credit policy. The discount rate used for the Seller note at September 30, 2013 was 12.75%. A Mergers & Acquisitions Working Group, which is a subcommittee of the Fair Value Committee that is discussed in more detail in Note 5, reviews the determination of the discount rate and approves the resulting fair value.

The following table presents the Victory Seller note that is measured at fair value on a recurring basis through December 31, 2013.

September 30, 2013

in millions

Level 1 Level 2 Level 3 Total

ASSETS MEASURED ON A RECURRING BASIS

Seller note

$ 31 $ 31

Total assets on a recurring basis at fair value

$ 31 $ 31

The following table shows the change in the fair value of the Level 3 Victory Seller note for the three-month period ended September 30, 2013.

in millions

Seller note

Balance at June 30, 2013

Gains (losses) recognized in earnings (a)

$ (1 )

Purchases

Sales

Issuances

32

Settlements

Balance at September 30, 2013

$ 31

(a) Gains (losses) were driven primarily by fair value adjustments.

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Austin Capital Management, Ltd. In April 2009, we decided to wind down the operations of Austin, a subsidiary that specialized in managing hedge fund investments for institutional customers. As a result, we have accounted for this business as a discontinued operation.

The results of this discontinued business are included in “income (loss) from discontinued operations, net of taxes” on the income statement. The components of “income (loss) from discontinued operations, net of taxes” for Austin are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Noninterest expense

$ 1 $ 1 $ 9

Income (loss) before income taxes

(1 ) (1 ) (9 )

Income taxes

$ (1 ) 1 (3 )

Income (loss) from discontinued operations, net of taxes

$ (2 ) $ (6 )

The discontinued assets and liabilities of Austin included on the balance sheet are as follows:

September 30, December 31, September 30,

in millions

2013 2012 2012

Cash and due from banks

$ 20 $ 22 $ 21

Total assets

$ 20 $ 22 $ 21

Accrued expense and other liabilities

$ 1

Total liabilities

$ 1

Combined discontinued operations. The combined results of the discontinued operations are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Net interest income

$ 26 $ 28 $ 80 $ 89

Provision (credit) for loan and lease losses

6 (2 ) 10 4

Net interest income (expense) after provision for loan and lease losses

20 30 70 85

Noninterest income

61 5 84 43

Noninterest expense

23 31 80 103

Income (loss) before income taxes

58 4 74 25

Income taxes

21 1 29 9

Income (loss) from discontinued operations, net of taxes (a)

$ 37 $ 3 $ 45 $ 16

(a) Includes after-tax charges of $9 million and $13 million for the three-month periods ended September 30, 2013 and 2012, respectively, and $30 million and $39 million for the nine-month periods ended September 30, 2013 and 2012, respectively, determined by applying a matched funds transfer pricing methodology to the liabilities assumed necessary to support the discontinued operations.

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The combined assets and liabilities of the discontinued operations are as follows:

September 30, December 31, September 30,

in millions

2013 2012 2012

Cash and due from banks

$ 20 $ 23 $ 22

Trust loans at fair value

2,135 2,369 2,513

Portfolio loans at fair value

148 157 71

Loans, net of unearned income of ($6), ($5), and ($2)

2,455 2,675 2,744

Less: Allowance for loan and lease losses

38 55 65

Net loans

4,700 5,146 5,263

Trust accrued income and other assets at fair value

23 26 29

Accrued income and other assets

95 87 86

Total assets

$ 4,838 $ 5,282 $ 5,400

Trust accrued expense and other liabilities at fair value

$ 21 $ 22 $ 25

Accrued expense and other liabilities

39 33

Trust securities at fair value

2,016 2,159 2,310

Total liabilities

$ 2,037 $ 2,220 $ 2,368

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12. Securities Financing Activities

We enter into repurchase and reverse repurchase agreements and securities borrowed transactions (securities financing agreements) primarily to finance our inventory positions, acquire securities to cover short positions, accommodate customers’ financing needs, and to settle other securities obligations. We account for these securities financing agreements as collateralized financing transactions. Repurchase and reverse repurchase agreements are recorded on the balance sheet at the amounts at which the securities will be subsequently sold or repurchased. Securities borrowed transactions are recorded on the balance sheet at the amounts of cash collateral advanced. While the right of setoff exists for our securities financing agreements, the assets and liabilities are reported on a gross basis. Repurchase agreements and securities borrowed transactions are included in “Accrued income and other assets” and reverse repurchase agreements in “Federal funds purchased and securities sold under repurchase agreements” on the balance sheet.

The following table summarizes our securities financing agreements as of September 30, 2013, December 31, 2012, and September 30, 2012:

September 30, 2013

in millions

Gross Amount
Presented in
Balance Sheet
Netting
Adjustments (a)
Collateral (b) Net
Amounts

Offsetting of financial assets:

Reverse repurchase agreements

$ 516 $ (176 ) $ (332 ) $ 8

Securities borrowed

1 (1 )

Total

$ 517 $ (176 ) $ (333 ) $ 8

Offsetting of financial liabilities:

Repurchase agreements

$ 464 $ (176 ) $ (288 )

Total

$ 464 $ (176 ) $ (288 )

December 31, 2012

in millions

Gross Amount
Presented in
Balance Sheet
Netting
Adjustments (a)
Collateral (b) Net
Amounts

Offsetting of financial assets:

Reverse repurchase agreements

$ 271 $ (95 ) $ (172 ) $ 4

Securities borrowed

Total

$ 271 $ (95 ) $ (172 ) $ 4

Offsetting of financial liabilities:

Repurchase agreements

$ 228 $ (95 ) $ (133 )

Total

$ 228 $ (95 ) $ (133 )

September 30, 2012

in millions

Gross Amount
Presented in
Balance Sheet
Netting
Adjustments (a)
Collateral (b) Net
Amounts

Offsetting of financial assets:

Reverse repurchase agreements

$ 294 $ (171 ) $ (118 ) $ 5

Securities borrowed

3 (3 )

Total

$ 297 $ (171 ) $ (121 ) $ 5

Offsetting of financial liabilities:

Repurchase agreements

$ 398 $ (171 ) $ (227 )

Total

$ 398 $ (171 ) $ (227 )

(a) Netting adjustments take into account the impact of master netting agreements that allow us to settle with a single counterparty on a net basis.
(b) These adjustments take into account the impact of bilateral collateral agreements that allow us to offset the net positions with the related collateral. The application of collateral cannot reduce the net position below zero. Therefore, any excess collateral is not reflected above.

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Like other financing transactions, securities financing agreements contain an element of credit risk. To mitigate and manage credit risk exposure, we generally enter into master netting agreements and other collateral arrangements that give us the right, in the event of default, to liquidate collateral held and to offset receivables and payables with the same counterparty. Additionally, we establish and monitor limits on our counterparty credit risk exposure by product type. For the reverse repurchase agreements, we monitor the value of the underlying securities we have received from counterparties and either request additional collateral or return a portion of the collateral based on the value of those securities. We generally hold collateral in the form of highly rated securities issued by the U.S. Treasury and fixed income securities. In addition, we may need to provide collateral to counterparties under our repurchase agreements and securities borrowed transactions. In general, the collateral we pledge and receive can be sold or repledged by the secured parties.

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13. Employee Benefits

Pension Plans

Effective December 31, 2009, we amended our cash balance pension plan and other defined benefit plans to freeze all benefit accruals and close the plans to new employees. We will continue to credit participants’ existing account balances for interest until they receive their plan benefits. We changed certain pension plan assumptions after freezing the plans.

During the third quarter of 2013, lump sum payments made under certain pension plans triggered settlement accounting. In accordance with the applicable accounting guidance for defined benefit plans, we performed a remeasurement of the affected plans in conjunction with the settlement and recognized the settlement loss reflected in the following table. We will also recognize a settlement loss in the fourth quarter of 2013 related to the additional lump sum payments made during the fourth quarter.

The components of net pension cost (benefit) for all funded and unfunded plans are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Interest cost on PBO

$ 10 $ 12 $ 30 $ 36

Expected return on plan assets

(17 ) (18 ) (51 ) (54 )

Amortization of losses

5 4 15 12

Settlement loss

25 25

Net pension cost (benefit)

$ 23 $ (2 ) $ 19 $ (6 )

Other Postretirement Benefit Plans

We sponsor a retiree healthcare plan in which all employees age 55 with five years of service (or employees age 50 with 15 years of service who are terminated under conditions that entitle them to a severance benefit) are eligible to participate. Participant contributions are adjusted annually. Key may provide a subsidy toward the cost of coverage for certain employees hired before 2001 with a minimum of 15 years of service at the time of termination. We use a separate VEBA trust to fund the retiree healthcare plan.

We also maintained a death benefit plan that provided a death benefit for a very limited number of (i) former Key employees who retired from their employment with Key prior to 1994; (ii) former Key employees who elect a grandfathered pension benefit under the KeyCorp Cash Balance Pension Plan; and (iii) Key employees who otherwise were provided a historical death benefit at the time of their termination. The death benefit plan was non-contributory, and we used a separate VEBA trust to fund the plan. In the fourth quarter of 2012, we used the assets of the VEBA trust to purchase insurance through a policy issued by a third-party insurance provider to fully fund the death benefits under the plan. All grandfathered employees’ death benefits are fully funded, administered, and paid by the third-party insurance provider, and the insurance company has accepted all funding obligations and administrative liability for the grandfathered employees’ death benefits. We accordingly terminated the death benefit plan and the VEBA effective December 31, 2012.

The components of net postretirement benefit cost for all funded and unfunded plans are as follows:

Three months ended September 30, Nine months ended September 30,

in millions

2013 2012 2013 2012

Interest cost on APBO

$ 1 $ 1 $ 3 $ 3

Expected return on plan assets

(1 ) (1 ) (3 ) (3 )

Net postretirement benefit cost

The Patient Protection and Affordable Care Act and Education Reconciliation Act of 2010, which were both signed into law in March 2010, changed the tax treatment of federal subsidies paid to sponsors of retiree health benefit plans that provide a benefit that is at least “actuarially equivalent” to the benefits under Medicare Part D. As a result of these laws, these subsidy payments became taxable in tax years beginning after December 31, 2012. The accounting guidance applicable to income taxes required the impact of a change in tax law to be immediately recognized in the period that includes the enactment date. The changes to the tax law regarding these subsidies did not affect us as we did not have a deferred tax asset recorded for Medicare Part D subsidies received.

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14. Trust Preferred Securities Issued by Unconsolidated Subsidiaries

We own the outstanding common stock of business trusts formed by us that issued corporation-obligated mandatorily redeemable trust preferred securities. The trusts used the proceeds from the issuance of their trust preferred securities and common stock to buy debentures issued by KeyCorp. These debentures are the trusts’ only assets; the interest payments from the debentures finance the distributions paid on the mandatorily redeemable trust preferred securities.

We unconditionally guarantee the following payments or distributions on behalf of the trusts:

required distributions on the trust preferred securities;

the redemption price when a capital security is redeemed; and

the amounts due if a trust is liquidated or terminated.

The Regulatory Capital Rules, discussed in the “Supervision and regulation” portion of this report, implement a phase-out of trust preferred securities as Tier 1 capital, consistent with the requirements of the Dodd-Frank Act. For standardized approach banks such as Key, the phase-out period begins on January 1, 2015, and by 2016 will require us to treat our mandatorily redeemable trust preferred securities as Tier 2 capital.

As of September 30, 2013, the trust preferred securities issued by the KeyCorp capital trusts represent $340 million, or 3.4% of our total qualifying Tier 1 capital, net of goodwill.

The trust preferred securities, common stock and related debentures are summarized as follows:

Principal Interest Rate Maturity
Trust Preferred Amount of of Trust Preferred of Trust Preferred
Securities, Common Debentures, Securities and Securities and

dollars in millions

Net of Discount (a) Stock Net of Discount (b) Debentures (c) Debentures

September 30, 2013

KeyCorp Capital I

$ 156 $ 6 $ 162 1.014 % 2028

KeyCorp Capital II

102 4 106 6.875 2029

KeyCorp Capital III

133 4 137 7.750 2029

Total

$ 391 $ 14 $ 405 4.834 %

December 31, 2012

$ 417 $ 14 $ 431 5.025 %

September 30, 2012

$ 423 $ 14 $ 437 5.095 %

(a) The trust preferred securities must be redeemed when the related debentures mature, or earlier if provided in the governing indenture. Each issue of trust preferred securities carries an interest rate identical to that of the related debenture. Certain trust preferred securities include basis adjustments related to fair value hedges totaling $51 million at September 30, 2013, $77 million at December 31, 2012, and $83 million at September 30, 2012. See Note 7 (“Derivatives and Hedging Activities”) for an explanation of fair value hedges.
(b) We have the right to redeem these debentures. If the debentures purchased by KeyCorp Capital I are redeemed before they mature, the redemption price will be the principal amount, plus any accrued but unpaid interest. If the debentures purchased by KeyCorp Capital II or KeyCorp Capital III are redeemed before they mature, the redemption price will be the greater of: (a) the principal amount, plus any accrued but unpaid interest, or (b) the sum of the present values of principal and interest payments discounted at the Treasury Rate (as defined in the applicable indenture), plus 20 basis points (25 basis points or 50 basis points in the case of redemption upon either a tax event or a capital treatment event for KeyCorp Capital III), plus any accrued but unpaid interest. When debentures are redeemed in response to tax or capital treatment events, the redemption price for KeyCorp Capital II and KeyCorp Capital III generally is slightly more favorable to us. The principal amount of certain debentures includes basis adjustments related to fair value hedges totaling $51 million at September 30, 2013, $77 million at December 31, 2012, and $83 million at September 30, 2012. See Note 7 for an explanation of fair value hedges. The principal amount of debentures, net of discounts, is included in Long-Term Debt on the balance sheet.
(c) The interest rates for the trust preferred securities issued by KeyCorp Capital II and KeyCorp Capital III are fixed. KeyCorp Capital I has a floating interest rate equal to three-month LIBOR plus 74 basis points that reprices quarterly. The total interest rates are weighted-average rates.

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15. Contingent Liabilities and Guarantees

Legal Proceedings

The following discussion provides information on material developments in our legal proceedings during the third quarter of 2013. Additional information on our legal proceedings is available on: pages 186-188 of our 2012 Form 10-K, Note 16 (“Commitments, Contingent Liabilities and Guarantees”) under the heading “Legal Proceedings;” on page 72 of our Form 10-Q for the quarter ended March 31, 2013, Note 15 (“Contingent Liabilities and Guarantees”) under the heading “Legal Proceedings”; and, on page 75 of our Form 10-Q for the quarter ended June 30, 2013, Note 15 (“Contingent Liabilities and Guarantees”) under the heading “Legal Proceedings.”

Metyk litigation . As previously reported, two putative class actions were filed on September 21, 2010 in the United States District Court for the Northern District of Ohio (the “Northern District of Ohio”). The plaintiffs in these cases sought to represent a class of all participants in our 401(k) Savings Plan and alleged that the defendants in the lawsuit breached fiduciary duties owed to them under ERISA. These two putative class action lawsuits were substantively consolidated with each other in a proceeding styled Thomas Metyk, et al . v. KeyCorp, et al . (“Metyk”). A substantially similar class action, Taylor v. KeyCorp, et al ., was dismissed from the Northern District of Ohio on August 12, 2010. This dismissal was affirmed by the United States Court of Appeals for the Sixth Circuit (the “Sixth Circuit”) on May 25, 2012. On January 29, 2013, the Northern District of Ohio entered its order granting the defendants’ motion to dismiss the plaintiffs’ consolidated complaint for failure to state a claim and entered its final judgment terminating the Metyk proceeding. On February 19, 2013, plaintiffs filed a motion to set aside the final judgment and to permit the plaintiffs to file an amended complaint. On April 30, 2013, the Northern District of Ohio denied the motion to set aside the final judgment. Metyk is currently on appeal before the Sixth Circuit.

Checking Account Overdraft Litigation . As previously reported, KeyBank was named a defendant in a putative class action seeking to represent a national class of KeyBank customers allegedly harmed by KeyBank’s overdraft practices. The case was transferred and consolidated for purposes of pretrial discovery and motion proceedings to a multidistrict proceeding styled In Re: Checking Account Overdraft Litigation pending in the United States District Court for the Southern District of Florida (the “District Court”). KeyBank filed a notice of appeal in regard to the denial of its motion to compel arbitration. On August 21, 2012, the United States Court of Appeals for the Eleventh Circuit (the “Eleventh Circuit”) vacated the District Court’s order denying KeyBank’s motion to compel arbitration and remanded the case for further consideration. On June 21, 2013, KeyBank filed with the District Court its renewed motion to compel arbitration and stay or dismiss litigation. On August 27, 2013, the District Court granted KeyBank’s renewed motion to compel arbitration and dismissed the case. Plaintiff filed his notice of appeal to the Eleventh Circuit on September 17, 2013.

Other litigation. In the ordinary course of business, we are subject to various other litigation, investigations and administrative proceedings. These other matters may involve claims for substantial monetary relief. Due to the complex nature of these various other matters, it may be years before some matters are resolved. While it is impossible to ascertain the ultimate resolution or range of financial liability, based on information presently known to us, we do not believe there is any other matter to which we are a party, or involving any of our properties that, individually or in the aggregate, would reasonably be expected to have a material adverse effect on our financial condition. We note, however, that in light of the inherent uncertainty in legal proceedings there can be no assurance that the ultimate resolution will not exceed established reserves. As a result, the outcome of a particular matter, or a combination of matters, may be material to our results of operations for a particular period, depending upon the size of the loss or our income for that particular period.

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Guarantees

We are a guarantor in various agreements with third parties. The following table shows the types of guarantees that we had outstanding at September 30, 2013. Information pertaining to the basis for determining the liabilities recorded in connection with these guarantees is included in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Guarantees” on page 128 of our 2012 Form 10-K.

Maximum Potential
September 30, 2013 Undiscounted Liability

in millions

Future Payments Recorded

Financial guarantees:

Standby letters of credit

$ 10,711 $ 79

Recourse agreement with FNMA

1,254 5

Return guarantee agreement with LIHTC investors

16 16

Written put options (a)

2,165 29

Total

$ 14,146 $ 129

(a) The maximum potential undiscounted future payments represent notional amounts of derivatives qualifying as guarantees.

We determine the payment/performance risk associated with each type of guarantee described below based on the probability that we could be required to make the maximum potential undiscounted future payments shown in the preceding table. We use a scale of low (0-30% probability of payment), moderate (31-70% probability of payment) or high (71-100% probability of payment) to assess the payment/performance risk, and have determined that the payment/performance risk associated with each type of guarantee outstanding at September 30, 2013, is low.

Standby letters of credit. KeyBank issues standby letters of credit to address clients’ financing needs. These instruments obligate us to pay a specified third party when a client fails to repay an outstanding loan or debt instrument or fails to perform some contractual nonfinancial obligation. Any amounts drawn under standby letters of credit are treated as loans to the client; they bear interest (generally at variable rates) and pose the same credit risk to us as a loan. At September 30, 2013, our standby letters of credit had a remaining weighted-average life of 3.1 years, with remaining actual lives ranging from less than one year to as many as eleven years.

Recourse agreement with FNMA. We participate as a lender in the FNMA Delegated Underwriting and Servicing program. FNMA delegates responsibility for originating, underwriting, and servicing mortgages, and we assume a limited portion of the risk of loss during the remaining term on each commercial mortgage loan that we sell to FNMA. We maintain a reserve for such potential losses in an amount that we believe approximates the fair value of our liability. At September 30, 2013, the outstanding commercial mortgage loans in this program had a weighted-average remaining term of 6.9 years, and the unpaid principal balance outstanding of loans sold by us as a participant was $3.9 billion. As shown in the preceding table, the maximum potential amount of undiscounted future payments that we could be required to make under this program is equal to approximately one-third of the principal balance of loans outstanding at September 30, 2013. If we are required to make a payment, we would have an interest in the collateral underlying the related commercial mortgage loan; any loss we incur could be offset by the amount of any recovery from the collateral.

Return guarantee agreement with LIHTC investors. KAHC, a subsidiary of KeyBank, offered limited partnership interests to qualified investors. Partnerships formed by KAHC invested in low-income residential rental properties that qualify for federal low income housing tax credits under Section 42 of the Internal Revenue Code. In certain partnerships, investors paid a fee to KAHC for a guaranteed return that is based on the financial performance of the property and the property’s confirmed LIHTC status throughout a fifteen-year compliance period. Typically, KAHC fulfills these guaranteed returns by distributing tax credits and deductions associated with the specific properties. If KAHC defaults on its obligation to provide the guaranteed return, KeyBank is obligated to make any necessary payments to investors. No recourse or collateral is available to offset our guarantee obligation other than the underlying income stream from the properties and the residual value of the operating partnership interests.

As shown in the previous table, KAHC maintained a reserve in the amount of $16 million at September 30, 2013, which we believe will be sufficient to cover estimated future obligations under the guarantees. The maximum exposure to loss reflected in the table represents undiscounted future payments due to investors for the return on and of their investments.

These guarantees have expiration dates that extend through 2018, but KAHC has not formed any new partnerships under this program since October 2003. Additional information regarding these partnerships is included in Note 9 (“Variable Interest Entities”).

Written put options. In the ordinary course of business, we “write” interest rate caps and floors for commercial loan clients that have variable and fixed rate loans, respectively, with us and wish to mitigate their exposure to changes in interest rates. At September 30, 2013, our written put options had an average life of 1.8 years. These instruments are considered to be guarantees, as we are required to make payments to the counterparty (the commercial loan client) based on changes in an

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underlying variable that is related to an asset, a liability, or an equity security that the client holds (i.e., the commercial loan client). We are obligated to pay the client if the applicable benchmark interest rate is above or below a specified level (known as the “strike rate”). These written put options are accounted for as derivatives at fair value, as further discussed in Note 7 (“Derivatives and Hedging Activities”). We typically mitigate our potential future payment obligations by entering into offsetting positions with third parties.

Written put options where the counterparty is a broker-dealer or bank are accounted for as derivatives at fair value but are not considered guarantees since these counterparties typically do not hold the underlying instruments. In addition, we are a purchaser and seller of credit derivatives, which are further discussed in Note 7.

Default guarantees. Some lines of business participate in guarantees that obligate us to perform if the debtor (typically a client) fails to satisfy all of its payment obligations to third parties. We generally undertake these guarantees for one of two possible reasons: either the risk profile of the debtor should provide an investment return, or we are supporting our underlying investment in the debtor. The terms of these default guarantees range from less than one year to as many as 5.7 years; some default guarantees do not have a contractual end date. Although no collateral is held, we would receive a pro rata share should the third party collect some or all of the amounts due from the debtor.

Other Off-Balance Sheet Risk

Other off-balance sheet risk stems from financial instruments that do not meet the definition of a guarantee as specified in the applicable accounting guidance, and from other relationships.

Liquidity facilities that support asset-backed commercial paper conduits. At September 30, 2013, we did not have any liquidity facilities remaining outstanding with any unconsolidated third-party commercial paper conduits. Our prior liquidity facility, which expired during the second quarter of 2012, obligated us to provide aggregate funding of up to a certain amount in the event that a credit market disruption or other factors prevented the conduit from issuing commercial paper.

Indemnifications provided in the ordinary course of business. We provide certain indemnifications, primarily through representations and warranties in contracts that we execute in the ordinary course of business in connection with loan sales and other ongoing activities, as well as in connection with purchases and sales of businesses. We maintain reserves, when appropriate, with respect to liability that reasonably could arise as a result of these indemnities.

Intercompany guarantees. KeyCorp and certain of our affiliates are parties to various guarantees that facilitate the ongoing business activities of other affiliates. These business activities encompass issuing debt, assuming certain lease and insurance obligations, purchasing or issuing investments and securities, and engaging in certain leasing transactions involving clients.

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16. Accumulated Other Comprehensive Income

Our changes in accumulated other comprehensive income for the three and nine months ended September 30, 2013, are as follows:

Unrealized gains Unrealized gains Foreign currency Net pension and
(losses) on available (losses) on derivative translation postretirement

in millions

for sale securities financial instruments adjustment benefit costs Total

Balance at December 31, 2012

$ 229 $ 18 $ 55 $ (426 ) $ (124 )

Other comprehensive income before reclassification

(228 ) (2 ) (8 ) 24 (214 )

Amounts reclassified from accumulated other comprehensive income (a)

(27 ) (4 ) (31 )

Net current-period other comprehensive income

(228 ) (29 ) (12 ) 24 (245 )

Balance at September 30, 2013

$ 1 $ (11 ) $ 43 $ (402 ) $ (369 )

Balance at June 30, 2013

$ 82 $ (21 ) $ 41 $ (420 ) $ (318 )

Other comprehensive income before reclassification

(81 ) 20 2 18 (41 )

Amounts reclassified from accumulated other comprehensive income (a)

(10 ) (10 )

Net current-period other comprehensive income

(81 ) 10 2 18 (51 )

Balance at September 30, 2013

$ 1 $ (11 ) $ 43 $ (402 ) $ (369 )

(a) See table below for details about these reclassifications.

Our reclassifications out of accumulated other comprehensive income for the three and nine months ended September 30, 2013 are as follows:

Nine months ended September 30, 2013 Amount Reclassified from
Accumulated Other
Affected Line Item in the Statement

in millions

Comprehensive Income

Where Net Income is Presented

Unrealized gains (losses) on derivative financial instruments

Interest rate

$ 52

Interest income — Loans

Interest rate

(7 )

Interest expense — Long term debt

Foreign exchange contracts

(3 )

Other income

42

Income (loss) from continuing operations before income taxes

15

Income taxes

$ 27

Income (loss) from continuing operations

Foreign currency translation adjustment

$ 7

Corporate services income

7

Income (loss) from continuing operations before income taxes

3

Income taxes

$ 4

Income (loss) from continuing operations

Three months ended September 30, 2013 Amount Reclassified from
Accumulated Other
Affected Line Item in the Statement

in millions

Comprehensive Income

Where Net Income is Presented

Unrealized gains (losses) on derivative financial instruments

Interest rate

$ 17

Interest income — Loans

Interest rate

(3 )

Interest expense — Long term debt

Foreign exchange contracts

Other income

14

Income (loss) from continuing operations before income taxes

4

Income taxes

$ 10

Income (loss) from continuing operations

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17. Shareholders’ Equity

Comprehensive Capital Plan

As previously reported and as authorized by Key’s Board of Directors and pursuant to our 2013 capital plan submitted to and not objected to by the Federal Reserve, we have authority to repurchase up to $426 million of our Common Shares in the open market or through privately negotiated transactions. Our Board of Directors at its September meeting approved the use of the cash portion of the net after-tax gain from the sale of Victory for additional Common Share repurchases, and we have received no objection from the Federal Reserve to use the cash portion of the net after-tax gain for this purpose. Common Share repurchases under the current authorization are expected to be executed through the first quarter of 2014. During the third quarter of 2013, we completed $198 million of Common Share repurchases on the open market under our 2013 capital plan. This amount included repurchases related to the cash portion of the net after-tax gain from the sale of Victory.

Consistent with the 2013 capital plan, the Board declared a quarterly dividend of $.055 per Common Share for the third quarter of 2013.

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18. Line of Business Results

The specific lines of business that constitute each of the major business segments (operating segments) are described below.

Key Community Bank

Key Community Bank serves individuals and small to mid-sized businesses through its 13-state branch network.

Individuals are provided branch-based deposit and investment products, personal finance services and loans, including residential mortgages, home equity, credit card and various types of installment loans. In addition, financial, estate and retirement planning, asset management services, and Delaware Trust capabilities are offered to assist high-net-worth clients with their banking, trust, portfolio management, insurance, charitable giving, and related needs.

Small businesses are provided deposit, investment and credit products, and business advisory services. Mid-sized businesses are provided products and services that include commercial lending, cash management, equipment leasing, investment and employee benefit programs, succession planning, access to capital markets, derivatives, and foreign exchange.

Key Corporate Bank

Key Corporate Bank is a full-service corporate and investment bank focused principally on serving the needs of middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector and real estate. Key Corporate Bank delivers a broad product suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory and public finance. Key Corporate Bank also delivers many of its product capabilities to clients of Key Community Bank.

Other Segments

Other Segments consist of Corporate Treasury, Community Development, Principal Investing and various exit portfolios.

Reconciling Items

Total assets included under “Reconciling Items” primarily represent the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Reconciling Items also includes intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations.

The table on the following pages shows selected financial data for our two major business segments for the three- and nine- month periods ended September 30, 2013 and 2012.

The information was derived from the internal financial reporting system that we use to monitor and manage our financial performance. GAAP guides financial accounting, but there is no authoritative guidance for “management accounting” — the way we use our judgment and experience to make reporting decisions. Consequently, the line of business results we report may not be comparable to line of business results presented by other companies.

The selected financial data are based on internal accounting policies designed to compile results on a consistent basis and in a manner that reflects the underlying economics of the businesses. In accordance with our policies:

Net interest income is determined by assigning a standard cost for funds used or a standard credit for funds provided based on their assumed maturity, prepayment and/or repricing characteristics.

Indirect expenses, such as computer servicing costs and corporate overhead, are allocated based on assumptions regarding the extent to which each line of business actually uses the services.

The consolidated provision for loan and lease losses is allocated among the lines of business primarily based on their actual net loan charge-offs, adjusted periodically for loan growth and changes in risk profile. The amount of the consolidated provision is based on the methodology that we use to estimate our consolidated allowance for loan and lease losses. This methodology is described in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Allowance for Loan and Lease Losses” on page 120 of our 2012 Form 10-K.

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Income taxes are allocated based on the statutory federal income tax rate of 35% (adjusted for tax-exempt interest income, income from corporate-owned life insurance and tax credits associated with investments in low-income housing projects) and a blended state income tax rate (net of the federal income tax benefit) of 2.2%.

Capital is assigned to each line of business based on regulatory requirements.

Developing and applying the methodologies that we use to allocate items among our lines of business is a dynamic process. Accordingly, financial results may be revised periodically to reflect enhanced alignment of expense base allocation drivers, changes in the risk profile of a particular business, or changes in our organizational structure.

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Three months ended September 30, Key Community Bank Key Corporate Bank

dollars in millions

2013 2012 2013 2012

SUMMARY OF OPERATIONS

Net interest income (TE)

$ 357 $ 376 $ 188 $ 189

Noninterest income

194 199 189 181

Total revenue (TE) (a)

551 575 377 370

Provision (credit) for loan and lease losses

24 123 13 (3 )

Depreciation and amortization expense

19 16 10 12

Other noninterest expense

422 462 207 189

Income (loss) from continuing operations before income taxes (TE)

86 (26 ) 147 172

Allocated income taxes and TE adjustments

32 (10 ) 51 63

Income (loss) from continuing operations

54 (16 ) 96 109

Income (loss) from discontinued operations, net of taxes

Net income (loss)

54 (16 ) 96 109

Less: Net income (loss) attributable to noncontrolling interests

Net income (loss) attributable to Key

$ 54 $ (16 ) $ 96 $ 109

AVERAGE BALANCES (b)

Loans and leases

$ 29,495 $ 27,764 $ 20,586 $ 18,893

Total assets (a)

31,679 30,305 24,487 22,912

Deposits

49,652 49,269 16,125 12,879

OTHER FINANCIAL DATA

Net loan charge-offs (b)

$ 27 $ 91 $ 7 $ 8

Return on average allocated equity (b)

7.49 % (2.25 )% 23.31 % 26.06 %

Return on average allocated equity

7.49 (2.25 ) 23.31 26.06

Average full-time equivalent employees (c)

7,990 9,064 2,018 2,009

Nine months ended September 30, Key Community Bank Key Corporate Bank

dollars in millions

2013 2012 2013 2012

SUMMARY OF OPERATIONS

Net interest income (TE)

$ 1,075 $ 1,089 $ 565 $ 575

Noninterest income

582 556 567 543

Total revenue (TE) (a)

1,657 1,645 1,132 1,118

Provision (credit) for loan and lease losses

123 124 7 14

Depreciation and amortization expense

58 35 33 43

Other noninterest expense

1,280 1,333 596 593

Income (loss) from continuing operations before income taxes (TE)

196 153 496 468

Allocated income taxes and TE adjustments

73 57 179 171

Income (loss) from continuing operations

123 96 317 297

Income (loss) from discontinued operations, net of taxes

Net income (loss)

123 96 317 297

Less: Net income (loss) attributable to noncontrolling interests

3

Net income (loss) attributable to Key

$ 123 $ 96 $ 317 $ 294

AVERAGE BALANCES (b)

Loans and leases

$ 29,213 $ 26,720 $ 20,256 $ 18,677

Total assets (a)

31,575 29,076 24,108 22,826

Deposits

49,492 48,242 15,241 12,287

OTHER FINANCIAL DATA

Net loan charge-offs (b)

$ 116 $ 184 $ 43

Return on average allocated equity (b)

5.74 % 4.56 % 26.07 % 22.48 %

Return on average allocated equity

5.74 4.56 26.07 22.48

Average full-time equivalent employees (c)

8,336 8,756 1,968 2,023

(a) Substantially all revenue generated by our major business segments is derived from clients that reside in the United States. Substantially all long-lived assets, including premises and equipment, capitalized software, and goodwill held by our major business segments, are located in the United States.
(b) From continuing operations.
(c) The number of average full-time equivalent employees has not been adjusted for discontinued operations.

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Other Segments Total Segments Reconciling Items Key
2013 2012 2013 2012 2013 2012 2013 2012
$ 40 $ 11 $ 585 $ 576 $ (1 ) $ 2 $ 584 $ 578
74 146 457 526 2 (8 ) 459 518

114 157 1,042 1,102 1 (6 ) 1,043 1,096
(8 ) (11 ) 29 109 (1 ) 28 109
2 2 31 30 33 34 64 64
14 33 643 684 9 (36 ) 652 648

106 133 339 279 (40 ) (4 ) 299 275
15 27 98 80 (33 ) (23 ) 65 57

91 106 241 199 (7 ) 19 234 218
37 3 37 3

91 106 241 199 30 22 271 221
(1 ) 2 (1 ) 2 (1 ) 2

$ 92 $ 104 $ 242 $ 197 $ 30 $ 22 $ 272 $ 219

$ 3,123 $ 3,980 $ 53,204 $ 50,637 $ 67 $ 58 $ 53,271 $ 50,695
26,899 27,020 83,065 80,237 444 568 83,509 80,805
754 669 66,531 62,817 (548 ) (141 ) 65,983 62,676
$ 3 $ 9 $ 37 $ 108 $ 1 $ 37 $ 109
55.73 % 53.32 % 18.65 % 14.87 % (.55 )% 1.53 % 9.11 % 8.41 %
55.73 53.32 18.65 14.87 2.34 1.77 10.54 8.52
55 53 10,063 11,126 4,492 4,707 14,555 15,833

Other Segments Total Segments Reconciling Items Key
2013 2012 2013 2012 2013 2012 2013 2012
$ 120 $ 10 $ 1,760 $ 1,674 $ (1 ) $ 7 $ 1,759 $ 1,681
163 336 1,312 1,435 1 (18 ) 1,313 1,417

283 346 3,072 3,109 (11 ) 3,072 3,098
(19 ) 35 111 173 (1 ) 111 172
5 7 96 85 99 98 195 183
49 82 1,925 2,008 (12 ) (107 ) 1,913 1,901

248 222 940 843 (87 ) (1 ) 853 842
18 15 270 243 (52 ) (47 ) 218 196

230 207 670 600 (35 ) 46 635 646
45 16 45 16

230 207 670 600 10 62 680 662
4 7 7

$ 230 $ 203 $ 670 $ 593 $ 10 $ 62 $ 680 $ 655

$ 3,342 $ 4,408 $ 52,811 $ 49,805 $ 56 $ 55 $ 52,867 $ 49,860
27,210 28,120 82,893 80,022 534 682 83,427 80,704
713 743 65,446 61,272 (417 ) (143 ) 65,029 61,129
$ 15 $ 61 $ 131 $ 288 $ (1 ) $ 131 $ 287
44.83 % 33.44 % 17.30 % 14.74 % (.91 )% 1.29 % 8.23 % 8.43 %
44.83 33.44 17.30 14.74 .26 1.74 8.82 8.64
53 53 10,357 10,832 4,623 4,757 14,980 15,565

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Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of KeyCorp

We have reviewed the consolidated balance sheets of KeyCorp and subsidiaries (“Key”) as of September 30, 2013 and 2012, the related consolidated statements of income and comprehensive income for the three- and nine-month periods ended September 30, 2013 and 2012, and the related consolidated statements of changes in equity and cash flows for the nine-month periods ended September 30, 2013 and 2012. These financial statements are the responsibility of Key’s management.

We conducted our review in accordance with the standards of the Public Company Accounting Oversight Board (United States). A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the Public Company Accounting Oversight Board (United States), the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

Based on our review, we are not aware of any material modifications that should be made to the consolidated financial statements referred to above for them to be in conformity with U.S. generally accepted accounting principles.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheet of Key as of December 31, 2012, and the related consolidated statements of income, comprehensive income, changes in equity, and cash flows for the year then ended not presented herein, and we expressed an unqualified opinion on those consolidated financial statements in our report dated February 26, 2013, of Key. In our opinion, the accompanying consolidated balance sheet of Key as of December 31, 2012, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Cleveland, Ohio LOGO
October 31, 2013 /s/ Ernst & Young LLP

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Item 2. Management’s Discussion & Analysis of Financial Condition & Results of Operations

Introduction

This section reviews the financial condition and results of operations of KeyCorp and its subsidiaries for the quarterly and year to date periods ended September 30, 2013 and 2012. Some tables may include additional periods to comply with disclosure requirements or to illustrate trends in greater depth. When you read this discussion, you should also refer to the consolidated financial statements and related notes in this report. The page locations of specific sections and notes that we refer to are presented in the table of contents.

References to our “2012 Form 10-K” refer to our Form 10-K for the year ended December 31, 2012, which has been filed with the SEC and is available on its website ( www.sec.gov ) or on our website ( www.key.com/ir ).

Terminology

Throughout this discussion, references to “Key,” “we,” “our,” “us,” and similar terms refer to the consolidated entity consisting of KeyCorp and its subsidiaries. “KeyCorp” refers solely to the parent holding company, and “KeyBank” refers to KeyCorp’s subsidiary bank, KeyBank National Association.

We want to explain some industry-specific terms at the outset so you can better understand the discussion that follows.

We use the phrase continuing operations in this document to mean all of our businesses other than the education lending business, Victory and Austin. The education lending business and Austin have been accounted for as discontinued operations since 2009. Victory was classified as a discontinued operation in our first quarter 2013 financial reporting as a result of the sale of this business that was announced on February 21, 2013 and closed on July 31, 2013.

Our exit loan portfolios are separate from our discontinued operations . These portfolios, which are in a run-off mode, stem from product lines we decided to cease because they no longer fit with our corporate strategy. These exit loan portfolios are included in Other Segments .

We engage in capital markets activities primarily through business conducted by our Key Corporate Bank segment . These activities encompass a variety of products and services. Among other things, we trade securities as a dealer, enter into derivative contracts (both to accommodate clients’ financing needs and to mitigate certain risks), and conduct transactions in foreign currencies (both to accommodate clients’ needs and to benefit from fluctuations in exchange rates).

For regulatory purposes, capital is divided into two classes. Federal regulations currently prescribe that at least one-half of a bank or BHC’s total risk-based capital must qualify as Tier 1 capital . Both total and Tier 1 capital serve as bases for several measures of capital adequacy, which is an important indicator of financial stability and condition. As described in the section entitled “Introduction” that begins on page 37 of our 2012 Form 10-K, the regulators conduct a review of capital adequacy for each of the country’s nineteen largest banking institutions, including KeyCorp. This regulatory assessment began in 2009 and has continued into 2013. As part of this capital adequacy review, banking regulators evaluated a component of Tier 1 capital, known as Tier 1 common equity . For a detailed explanation of total capital, Tier 1 capital and Tier 1 common equity and how they are calculated see the section entitled “Capital.”

Additionally, a comprehensive list of the acronyms and abbreviations used throughout this discussion is included in Note 1 (“Basis of Presentation”).

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Selected financial data

Our financial performance for each of the last five quarters is summarized in Figure 1.

Figure 1. Selected Financial Data

2013 2012 Nine months ended
September 30,

dollars in millions, except per share amounts

Third Second First Fourth Third 2013 2012

FOR THE PERIOD

Interest income

$ 647 $ 657 $ 667 $ 688 $ 671 $ 1,971 $ 2,017

Interest expense

69 76 84 87 99 229 354

Net interest income

578 581 583 601 572 1,742 1,663

Provision (credit) for loan and lease losses

28 28 55 57 109 111 172

Noninterest income

459 429 425 439 518 1,313 1,417

Noninterest expense

716 711 681 734 712 2,108 2,084

Income (loss) from continuing operations before income taxes

293 271 272 249 269 836 824

Income (loss) from continuing operations attributable to Key

235 199 201 196 216 635 639

Income (loss) from discontinued operations, net of taxes (a)

37 5 3 7 3 45 16

Net income (loss) attributable to Key

272 204 204 203 219 680 655

Income (loss) from continuing operations attributable to Key common shareholders

229 193 196 190 211 618 623

Income (loss) from discontinued operations, net of taxes (a)

37 5 3 7 3 45 16

Net income (loss) attributable to Key common shareholders

266 198 199 197 214 663 639

PER COMMON SHARE

Income (loss) from continuing operations attributable to Key common shareholders

$ .25 $ .21 $ .21 $ .21 $ .23 $ .68 $ .66

Income (loss) from discontinued operations, net of taxes (a)

.04 .01 .01 .05 .02

Net income (loss) attributable to Key common shareholders (d)

.29 .22 .22 .21 .23 .73 .68

Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution

$ .25 $ .21 $ .21 $ .20 $ .22 $ .67 $ .66

Income (loss) from discontinued operations, net of taxes — assuming dilution (a)

.04 .01 .01 .05 .02

Net income (loss) attributable to Key common shareholders — assuming dilution (d)

.29 .22 .21 .21 .23 .72 .67

Cash dividends paid

.055 .055 .05 .05 .05 .16 .13

Book value at period end

11.05 10.89 10.89 10.78 10.64 11.05 10.64

Tangible book value at period end

9.92 9.77 9.78 9.67 9.54 9.92 9.54

Market price:

High

12.63 11.09 10.19 9.01 9.12 12.63 9.12

Low

11.05 9.29 8.29 7.96 7.46 8.29 6.80

Close

11.40 11.04 9.96 8.42 8.74 11.40 8.74

Weighted-average common shares outstanding (000)

901,904 913,736 920,316 925,725 936,223 911,918 943,378

Weighted-average common shares and potential common shares outstanding (000)

928,854 918,628 926,051 930,382 940,764 917,579 947,582

AT PERIOD END

Loans

$ 53,597 $ 53,101 $ 52,574 $ 52,822 $ 51,419 $ 53,597 $ 51,419

Earning assets

77,085 76,717 75,066 75,055 72,139 77,085 72,139

Total assets

90,708 90,639 89,198 89,236 86,950 90,708 86,950

Deposits

68,535 67,721 64,654 65,993 64,188 68,535 64,188

Long-term debt

6,154 6,666 7,785 6,847 6,119 6,154 6,119

Key common shareholders’ equity

9,915 9,938 10,049 9,980 9,960 9,915 9,960

Key shareholders’ equity

10,206 10,229 10,340 10,271 10,251 10,206 10,251

PERFORMANCE RATIOS — FROM CONTINUING OPERATIONS

Return on average total assets

1.12 % .95 % .99 % .96 % 1.06 % 1.02 % 1.06 %

Return on average common equity

9.13 7.72 7.96 7.58 8.45 8.27 8.48

Return on average tangible common equity (b)

10.18 8.60 8.87 8.45 9.43 9.22 9.40

Net interest margin (TE)

3.11 3.13 3.24 3.37 3.23 3.16 3.15

Cash efficiency ratio (b)

67.5 69.1 66.0 69.0 64.1 67.5 66.9

PERFORMANCE RATIOS — FROM CONSOLIDATED OPERATIONS

Return on average total assets

1.22 % .92 % .94 % .93 % 1.01 % 1.03 % 1.01 %

Return on average common equity

10.61 7.92 8.08 7.86 8.57 8.88 8.70

Return on average tangible common equity (b)

11.82 8.82 9.01 8.77 9.56 9.89 9.64

Net interest margin (TE)

3.06 3.07 3.16 3.29 3.14 3.10 3.07

Loan to deposit (c)

83.8 83.6 86.9 85.8 86.2 83.8 86.2

CAPITAL RATIOS AT PERIOD END

Key shareholders’ equity to assets

11.25 % 11.29 % 11.59 % 11.51 % 11.79 % 11.25 % 11.79 %

Key common shareholders’ equity to assets

10.94 10.96 11.27 11.18 11.45 10.94 11.45

Tangible common equity to tangible assets (b)

9.93 9.96 10.24 10.15 10.39 9.93 10.39

Tier 1 common equity (b)

11.17 11.18 11.40 11.36 11.30 11.17 11.30

Tier 1 risk-based capital

11.92 11.93 12.19 12.15 12.10 11.92 12.10

Total risk-based capital

14.37 14.65 15.02 15.13 15.17 14.37 15.17

Leverage

11.33 11.25 11.36 11.41 11.37 11.33 11.37

TRUST AND BROKERAGE ASSETS

Assets under management

$ 36,110 $ 35,544 $ 35,714 $ 34,744 $ 35,587 $ 36,110 $ 35,587

Nonmanaged and brokerage assets

38,525 37,759 37,115 35,550 34,322 38,525 34,322

OTHER DATA

Average full-time-equivalent employees

14,555 14,999 15,396 15,589 15,833 14,980 15,565

Branches

1,044 1,052 1,084 1,088 1,087 1,044 1,087

(a) In April 2009, we decided to wind down the operations of Austin, a subsidiary that specialized in managing hedge fund investments for institutional customers. In September 2009, we decided to discontinue the education lending business conducted through Key Education Resources, the education payment and financing unit of KeyBank. In February 2013, we decided to sell Victory to a private equity fund. As a result of these decisions, we have accounted for these businesses as discontinued operations. For further discussion regarding the income (loss) from discontinued operations see Note 11 (“Acquisitions and Discontinued Operations”).
(b) See Figure 7 entitled “GAAP to Non-GAAP Reconciliations,” which presents the computations of certain financial measures related to “tangible common equity,” “Tier 1 common equity,” and “cash efficiency.” The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.
(c) Represents period-end consolidated total loans and loans held for sale (excluding education loans in the securitizations trusts) divided by period-end consolidated total deposits (excluding deposits in foreign office).
(d) EPS may not foot due to rounding.

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Forward-looking statements

From time to time, we have made or will make forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements do not relate strictly to historical or current facts. Forward-looking statements usually can be identified by the use of words such as “goal,” “objective,” “plan,” “expect,” “anticipate,” “intend,” “project,” “believe,” “estimate,” or other words of similar meaning. Forward-looking statements provide our current expectations or forecasts of future events, circumstances, results or aspirations. Our disclosures in this report contain forward-looking statements. We may also make forward-looking statements in our other documents filed with or furnished to the SEC. In addition, we may make forward-looking statements orally to analysts, investors, representatives of the media, and others.

Forward-looking statements, by their nature, are subject to assumptions, risks, and uncertainties, many of which are outside of our control. Our actual results may differ materially from those set forth in our forward-looking statements. There is no assurance that any list of risks and uncertainties or risk factors is complete. Factors that could cause actual results to differ from those described in forward-looking statements include, but are not limited to:

continued strain on the global financial markets;

the slow progress of the U.S. economic recovery;

changes in trade, monetary and fiscal policies;

our ability to anticipate interest rate changes correctly and manage interest rate risk;

changes in local, regional and international business, economic or political;

current regulatory initiatives in the U.S., including the Dodd-Frank Act, subjecting us to new and more stringent regulatory requirements;

the increase in unemployment or deterioration in real estate asset values or their failure to recover for an extended period of time;

adverse changes in credit quality trends;

our ability to determine accurate values of certain assets and liabilities;

adverse behaviors in securities, public debt, and capital markets;

unanticipated changes in our liquidity position, including but not limited to changes in the cost of liquidity, our ability to enter the financial markets, and our ability to secure alternative sources of funding;

the soundness of other financial institutions;

our ability to satisfy new capital and liquidity standards such as those imposed by the Dodd-Frank Act and those adopted by the Basel Committee;

our ability to receive dividends from our subsidiary, KeyBank;

downgrades in our credit ratings and the credit ratings of KeyBank;

our ability to timely and effectively implement our strategic initiatives;

operational or risk management failures;

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breaches of security or failures of our technology systems due to technological or other factors and cybersecurity threats;

the occurrence of natural or man-made disasters or conflicts or terrorist attacks;

the adequacy of our risk management programs;

adverse judicial proceedings;

increased competitive pressure due to consolidation;

our ability to attract and retain talented executives and employees, to effectively sell additional products or services to new or existing customers, and to manage our reputational risks;

unanticipated adverse effects of acquisitions and dispositions of assets or businesses; and

other risks and uncertainties discussed in the section “Supervision and regulation” of this Form 10-Q, and Part 1, Item 1. Business under the heading “Supervision and Regulation” and Item 1A. Risk Factors in our 2012 Form 10-K.

Any forward-looking statements made by us or on our behalf speak only as of the date they are made, and we do not undertake any obligation to update any forward-looking statement to reflect the impact of subsequent events or circumstances. Before making an investment decision, you should carefully consider all risks and uncertainties disclosed in our SEC filings, including our reports on Forms 8-K, 10-K and 10-Q and our registration statements under the Securities Act of 1933, as amended, all of which are or will upon filing be accessible on the SEC’s website at www.sec.gov and on our website at www.key.com/ir.

Economic overview

Certain key economic indicators that we typically rely upon for this economic overview (such as monthly retail sales and GDP) were not available due to the recently experienced Federal government shutdown. The economic overview provided below is based on our analysis of the most recently available data.

Economic growth slowed in the third quarter, due in part to a rapid rise in interest rates that weighed on both business and residential fixed investment. Consumer spending growth was modest, with durable goods registering solid gains, but nondurables and services spending coming in relatively weak. Manufacturing was somewhat sluggish early in the quarter, but recovered to some extent as auto production accelerated. Markets remained focused on prospective Fed actions, with budget and debt ceiling negotiations reemerging as an important distraction toward the end of the quarter.

In the third quarter, weak income growth remained an important constraint on consumption, although pent-up demand and rising household wealth helped to offset this weak income growth. Spending was concentrated in durable goods, with vehicles sales averaging 15.2 million units in the third quarter of 2013, compared to 15.8 million in the second quarter of 2013. Based on July and August 2013 data, retail sales excluding autos improved a bit over disappointing second quarter results, but gains were modest. Consumer confidence soured, ending the third quarter at 79.7, down about 2.4 points from June 2013 and falling below 80 for the first time since May 2013. Energy prices were somewhat volatile through the third quarter of 2013, with oil prices rising due to the risk of a Western strike on Syria. This risk faded toward the end of the third quarter, however, and overall inflation remained low. Core personal consumption expenditures were up just 1.2% year-over-year as of August 2013.

Weak economic growth was finally reflected in labor market data, with average monthly job gains falling to an average of 143,000 during the third quarter of 2013, compared to average gains of 182,000 in the second quarter of 2013. Unemployment fell further, to 7.2% as of September 30, 2013, driven by declines in the labor force. Participation dropped to 63.2%, the lowest since 1978.

The pace of improvement in the housing market slowed notably in the third quarter. While higher mortgage rates are partially to blame, other factors are also impacting the market, including waning investment demand, labor and lot shortages, tight credit, and an overall limited number of first-time buyers. Affordability is another factor impacting demand. Housing prices have remained historically high, but have slipped recently in the face of higher mortgage rates and rapid home price

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appreciation. Housing starts totaled a seasonally adjusted annual rate of 891,000 in August 2013, up 19% year-over-year but falling short of consensus expectations. Permits declined, providing downside risk to starts in coming months. Sales of existing homes continue to make steady progress, up 13% year-over-year as of August, while the trends in new home sales have weakened a bit, up 13% year-over-year, compared to 26% in the second quarter of 2013. Signs of a slowing market are not yet reflected in price indices, with the CoreLogic Home Price Index up 12.4% year-over-year in August 2013.

Speculation around the potential Federal Reserve tapering of asset purchases moved yields higher still in the third quarter of 2013. The yield on the 10-year U.S. Treasury started the quarter at 2.50%, peaked on September 5, 2013 at 2.98% and settled in at 2.86% on the eve of the FOMC meeting. On September 18, 2013, the day of the FOMC meeting, the markets were clearly surprised by the Federal Reserve’s decision to postpone tapering which was reflected in a 17 basis point decline in the 10-year yield to 2.69%. Concern over budget negotiations and the looming debt ceiling provided additional downward pressure on yields, with the yield on the 10-year Treasury ending the third quarter of 2013 at 2.64%.

Long-term financial goals

Our long-term financial goals are as follows:

Target a loan-to-core deposit ratio range of 90% to 100%;

Maintain a moderate risk profile by targeting a net charge-off ratio range of .40% to .60%;

Grow high quality and diverse revenue streams by targeting a net interest margin in excess of 3.50%, and ratio of noninterest income to total revenue of greater than 40%;

Create positive operating leverage and target a cash efficiency ratio in the range of 60% to 65%; and

Achieve a return on average assets in the range of 1.00% to 1.25%.

Figure 2 shows the evaluation of our long-term financial goals for the third quarter of 2013.

Figure 2. Evaluation of Our Long-Term Financial Goals

KEY Business Model

Key Metrics (a)

3Q13 YTD 2013 Targets

Action Plans

Core funded

Loan to deposit ratio (b)

84 % 84 % 90-100 %

•        Use integrated model to grow relationships and loans

•        Improve deposit mix

Maintain a moderate risk profile

NCOs to average loans

.28 % .33 % .40-.60 %

•        Focus on relationship clients

•        Exit noncore portfolios

Provision to average loans

.21 % .28 %

•        Limit concentrations

•        Focus on risk-adjusted returns

Growing high quality, diverse revenue streams

Net interest margin

3.11 % 3.16 % > 3.50 %

•        Improve funding mix

•        Focus on risk-adjusted returns

Noninterest income to total revenue

44 % 43 % > 40 %

•        Grow client relationships

•        Capitalize on Key’s total client solutions and cross-selling capabilities

Creating positive operating leverage

Cash efficiency ratio (c)

68 % 68 %

•        Improve efficiency and effectiveness

Adj. cash efficiency ratio (ex. Efficiency initiative charges) (c), (d)

64 % 65 % 60 - 65 %

•        Better utilize technology

•        Change cost base to more variable from fixed

Executing our strategies

Return on average assets

1.12 % 1.02 % 1.00-1.25 %

•        Execute our client insight-driven relationship model

•        Focus on operating leverage

•        Improved funding mix with lower cost core deposits

(a) Calculated from continuing operations, unless otherwise noted.
(b) Represents period-end consolidated total loans and loans held for sale (excluding education loans in the securitization trusts) divided by period-end consolidated total deposits (excluding deposits in foreign office).
(c) Excludes intangible asset amortization; Non-GAAP measure: see Figure 7 for reconciliation
(d) Efficiency initiative charges include pension settlement.

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Strategic developments

We initiated the following actions during the first nine months of 2013 to support our corporate strategy described in the “Introduction” section under the “Corporate Strategy” heading on page 41 of our 2012 Form 10-K.

We completed our acquisition of a commercial real estate servicing portfolio and special servicing business. This acquisition brought in over $1 billion in low-cost escrow deposits and further leverages our existing servicing platform. We are now the third largest servicer of commercial and multi-family loans and the fifth largest special servicer of CMBS in the U.S.

Our revenue benefited from solid loan growth, driven by an 11.1% increase from the prior year in commercial, financial, and agricultural loans, as well as improved trends in several of our fee-based businesses. These results reflect the success of our distinctive business model and our progress implementing our growth initiatives.

We achieved annualized run rate savings of $207 million, thus meeting our announced expense target that we set in June of 2012 to achieve annualized savings of $200 million. We consolidated eight branches during the third quarter of 2013, reaching 65 total consolidated branches since the launch of the efficiency initiative.

On July 31, 2013, Key closed the sale of Victory and completed the divestiture of this business. This sale resulted in an after-tax gain of $92 million; the cash portion of this gain was $72 million. Additional gain may be realized resulting from consents that may be received through January 2014.

During the third quarter of 2013, we completed $198 million of Common Share repurchases on the open market under our 2013 capital plan. This amount included repurchases related to the cash portion of the net after-tax gain from the sale of Victory. Common Share repurchases under the 2013 capital plan authorization are expected to be executed through the first quarter of 2014.

Consistent with the 2013 capital plan, the Board declared a quarterly dividend of $.055 per Common Share for the third quarter of 2013.

Demographics

We have two major business segments: Key Community Bank and Key Corporate Bank.

Key Community Bank serves individuals and small to mid-sized businesses by offering a variety of deposit, investment, lending, and personalized wealth management products and business advisory services. These products and services are provided through our relationship managers and specialists working in our 13-state branch network, which is organized into nine internally defined geographic regions: Oregon and Alaska, Washington, Rocky Mountains, Indiana, Western Ohio and Michigan, Eastern Ohio, Eastern New York, New England, and Western New York.

Figure 3 shows the geographic diversity of Key Community Bank’s average deposits, commercial loans, and home equity loans.

Figure 3. Key Community Bank Geographic Diversity

Geographic Region

Three months ended
September 30, 2013

dollars in millions

Oregon &
Alaska
Washington Rocky
Mountains
Indiana West
Ohio/

Michigan
East Ohio Eastern
New
York
New
England
Western
New
York
NonRegion (a) Total

Average deposits

$ 4,273 $ 6,600 $ 4,764 $ 2,301 $ 4,422 $ 8,564 $ 8,081 $ 2,940 $ 4,998 $ 2,709 $ 49,652

Percent of total

8.6 % 13.3 % 9.6 % 4.6 % 8.9 % 17.2 % 16.3 % 5.9 % 10.1 % 5.5 % 100.0 %

Average commercial loans

$ 1,640 $ 1,850 $ 1,639 $ 804 $ 1,189 $ 2,052 $ 1,764 $ 766 $ 534 $ 2,791 $ 15,029

Percent of total

10.9 % 12.3 % 10.9 % 5.3 % 7.9 % 13.7 % 11.7 % 5.1 % 3.6 % 18.6 % 100.0 %

Average home equity loans

$ 1,359 $ 1,894 $ 1,574 $ 474 $ 844 $ 1,275 $ 1,298 $ 634 $ 786 $ 109 $ 10,247

Percent of total

13.3 % 18.5 % 15.4 % 4.6 % 8.2 % 12.4 % 12.7 % 6.2 % 7.7 % 1.0 % 100.0 %

(a) Represents average deposits, commercial loan and home equity loan products centrally managed outside of our nine Key Community Bank regions.

Key Corporate Bank is a full-service corporate and investment bank focused principally on serving the needs of middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector and real estate. Key Corporate Bank delivers a broad product suite of banking and capital markets products to its clients, including syndicated finance, debt- and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory and public finance. Key Corporate Bank also delivers many of its product capabilities to clients of Key Community Bank.

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Further information regarding the products and services offered by our Key Community Bank and Key Corporate Bank segments is included in this report in Note 18 (“Line of Business Results”).

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Supervision and regulation

Regulatory reform developments

On July 21, 2010, the Dodd-Frank Act became law. It was intended to address perceived deficiencies and gaps in the regulatory framework for financial services in the U.S., reduce the risks of bank failures, better equip the nation’s regulators to guard against or mitigate any future financial crises, and manage systemic risk through increased supervision of bank and nonbank SIFIs, such as KeyCorp and KeyBank. Further discussion concerning the Dodd-Frank Act, related regulatory developments, and the risks that they present to Key is available under the heading “Supervision and Regulation” in Item 1. Business and under the heading “II. Compliance Risks” in Item 1A. Risk Factors of our 2012 Form 10-K. Many of the proposed rules referenced in our prior reports continue to remain pending. The following discussion provides a summary of relevant regulatory developments relating to the Dodd-Frank Act or that relate to our results this quarter.

Enhanced prudential standards and early remediation requirements

On January 5, 2012, the Federal Reserve published proposed Regulation YY — Enhanced Prudential Standards — as part of its efforts to implement enhanced prudential standards and early remediation requirements to be imposed upon SIFIs pursuant to the Dodd-Frank Act. It generally applies to SIFIs like KeyCorp and includes a wide range of measures addressing issues such as risk-based capital requirements and leverage limits, liquidity requirements, single-counterparty credit limits, risk management, supervisory and company-run stress testing requirements, and early remediation. The comment period on the proposed rule closed on April 30, 2013. We continue to monitor the implementation of this rule.

Debit card and interchange fees and routing

On July 31, 2013, the U.S. District Court for the District of Columbia issued a ruling in NACS v. Board of Governors of the Federal Reserve System , vacating the Federal Reserve’s Final Rule on Debit Card and Interchange Fees and Routing. Retail merchants and merchant groups challenged the Federal Reserve’s final rule, which had allowed debit card issuers to recover from merchants an interchange fee of $.21 per transaction, a fee of five basis points of the value of the transaction and an additional $.01 fraud prevention adjustment. The district court held that this fee structure, and the final rule’s requirements regarding the number of networks over which each debit card transaction can be processed, did not comply with the Durbin Amendment to the Dodd-Frank Act. On September 19, 2013, the Court of Appeals for the D.C. Circuit granted a joint motion by the parties for expedited appeal of the district court’s opinion. The parties are scheduled to file briefs with the court through December 2013. In the meantime, the final rule will remain in effect until resolution of the appeal by the circuit court. We continue to monitor these developments.

New regulatory capital rules

In July 2013, the Federal banking regulators approved the final Basel III capital framework for U.S. banking organizations (the “Regulatory Capital Rules”). Besides Basel III implementation in the U.S., the Regulatory Capital Rules also address two capital-related provisions of the Dodd-Frank Act: first, the provision requiring that the general risk-based and leverage capital requirements applicable to FDIC-insured deposit institutions that are not “advanced approaches” depository institutions (such as KeyBank) act as a floor for the requirements applicable to all BHCs (such as KeyCorp) as well as to all “advanced approaches” banking organizations; and, second, the provision requiring that references to external credit ratings be removed from the regulators’ rules and replaced with alternative standards of creditworthiness.

The Regulatory Capital Rules are lengthy and complex, and we are evaluating their impact on Key. In general, however, the Regulatory Capital Rules largely adhere to the NPRs as initially proposed in 2012 and replace the regulators’ Basel I-based general rules with a standardized approach based in substantial part upon the standardized approach in Basel II that was never adopted for U.S. banking organizations. The Regulatory Capital Rules also consolidate into a single regulation, with a single set of definitions used with common meanings, the regulators’ existing general risk-based capital rules, advanced approaches risk-based capital rules, leverage capital rules, and market risk rules.

Based on our preliminary analysis, there are at least three noteworthy changes from the NPRs that are in the Regulatory Capital Rules. The first change relates to the treatment of AOCI. This change permits banking organizations not subject to the advanced approaches provisions, such as Key, to make a one-time permanent election to opt-out of the requirement to include all components of AOCI (excluding accumulated net gains and losses on cash flow hedges related to items that are not fair-valued on the balance sheet) in common equity Tier 1 capital. The second change relates to the risk weightings for residential mortgage loans. Unlike the treatment of such loans under the NPRs that would have applied risk weightings to residential mortgages ranging from 35% to 200% based on the loan’s loan-to-value and product features associated with

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higher risk, the Regulatory Capital Rules retain the current treatment for such exposures (i.e., 50% risk weight for most first-lien exposures that are prudently underwritten and performing according to their original terms and 100% risk weight for other residential mortgage exposures). The third change relates to the treatment of mortgage servicing assets (“MSAs”). Under the NPRs, the amount of a banking organization’s MSAs that could be included in regulatory capital could not exceed 90% of the fair value of its MSAs. If the amount of MSAs included in regulatory capital (after applying the individual 10% and 15% aggregate common equity Tier 1 deduction thresholds) was greater than 90% of the fair value of a banking organization’s MSAs, then the banking organization would have been required to deduct an additional amount of MSAs from regulatory capital until no more than 90% of the fair value of its MSAs was included. This 90% MSA fair value limitation was eliminated in the Regulatory Capital Rules. However, all amounts of MSAs not deducted under the 10% and 15% common equity Tier 1 deduction thresholds and included in regulatory capital must be assigned a 250% risk weight.

While the Regulatory Capital Rules are effective January 1, 2014, the mandatory compliance date for Key as a “standardized approach” banking organization begins on January 1, 2015 and is subject to transitional provisions extending to January 1, 2019.

New Minimum Capital Requirements

Under the Regulatory Capital Rules, banking organizations subject to the standardized approach provisions, like Key, will be required to meet the minimum capital and leverage ratios set forth in Figure 4, below. At September 30, 2013, Key had a Tier 1 common equity ratio of 11.17% under current Basel I. Also at September 30, 2013, based on the fully phased-in Regulatory Capital Rules, Key estimates that its capital and leverage ratios, after adjustment for market risk, would be as set forth in Figure 4.

Figure 4. Estimated Ratios vs. Minimum Capital Ratios Calculated Under the Fully Phased-In Regulatory Capital Rules

Ratios (including Capital conservation buffer)

Key
9-30-2013
Estimated
Proposed
Minimum
1-1-2015
Phase-in
Period
Proposed
Minimum
1-1-2019

Common Equity Tier 1

10.6 % 4.5 % None 4.5 %

Capital conservation buffer (a)

1/1/16 - 1/1/19 2.5

Common Equity Tier 1 + Capital conservation buffer

4.5 1/1/16 - 1/1/19 7.0

Tier 1 Capital

10.9 6.0 None 6.0

Tier 1 Capital + Capital conservation buffer

4.5 1/1/16 - 1/1/19 8.5

Total Capital

13.4 8.0 None 8.0

Total Capital + Capital conservation buffer

8.0 1/1/16 - 1/1/19 10.5

Leverage (b)

10.5 4.0 None 4.0

(a) Capital conservation buffer must consist of Common Equity Tier 1 capital. Key is not subject to the countercyclical capital buffer of up to 2.5% imposed under the advanced approaches portion of the Regulatory Capital Rules.
(b) Key is not subject to the 3% supplemental leverage ratio requirement imposed under the advanced approaches portion of the Regulatory Capital Rules. A discussion of the Basel III liquidity framework is included in the section “Supervision and regulation” under Item 1. Business of our 2012 Form 10-K under the heading “Basel III Capital and Liquidity Framework”.

Revised Prompt Corrective Action Standards

Under the Regulatory Capital Rules, the prompt corrective action capital category threshold ratios applicable to FDIC-insured depository institutions such as KeyBank will be revised effective January 1, 2015. Figure 5 identifies the proposed capital category threshold ratios for a well capitalized and an adequately capitalized institution under current law and the Regulatory Capital Rules.

Figure 5. Revised Prompt Corrective Action Well Capitalized and Adequately Capitalized Capital Category Ratios under the Regulatory Capital Rules

Prompt Corrective Action

Capital Category
Well Capitalized Adequately Capitalized

Ratio

Final Rule Current Final Rule Current

Common Equity Tier 1 Risk-Based

6.5 % N/A 4.5 % N/A

Tier 1 Risk-Based

8.0 6.0 % 6.0 4.0 %

Total Risk-Based

10.0 10.0 8.0 8.0

Tier 1 Leverage (a)

5.0 5.0 4.0 3.0 or 4.0

(a) KeyBank is not subject to the federal banking agencies’ proposed rule that would establish a prompt corrective action well capitalized threshold of 6% for the supplementary leverage ratio for subsidiary insured depository institution subsidiaries of certain large, interconnected BHCs, which proposed rule was published on August 20, 2013.

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We believe that, as of September 30, 2013, KeyCorp and KeyBank would meet all capital adequacy requirements under the Regulatory Capital Rules on a fully phased-in basis if such requirements were currently effective. As previously indicated, the prompt corrective action requirements only apply to FDIC-insured depository institutions and not to BHCs. Nevertheless, if such prompt corrective action capital categories applied to BHCs, we believe that KeyCorp would meet all prompt corrective action capital and leverage ratio requirements for a well-capitalized capital category at September  30, 2013, under the Regulatory Capital Rules on a fully phased-in basis if such requirements were currently effective.

Liquidity coverage ratios

On October 24, 2013, the Federal Reserve approved an NPR that would create a minimum liquidity coverage ratio (“LCR”) for certain internationally active bank and nonbank financial companies (not including Key) and a modified version of the LCR (“Modified LCR”) for certain depository institution holding companies that are not internationally active (including KeyCorp). The NPR was developed by the Federal Reserve with the OCC and FDIC, which have not yet approved it. Under the current terms of the NPR, KeyBank will not be subject to the LCR or the Modified LCR unless the OCC determines that its application to KeyBank is appropriate in light of its asset size, level of complexity, risk profile, scope of operations, affiliation with foreign or domestic covered entities, or risk to the financial system.

The LCR and Modified LCR created by the NPR are based on the Basel III liquidity framework and would be an enhanced prudential liquidity standard consistent with the Dodd-Frank Act. Under the NPR, KeyCorp would be required to maintain its high-quality liquid asset amount at not less than 100% of its total net cash flow outflow amount over a 21-calendar day period and the LCR and Modified LCR of 100% would be phased-in during a transition period beginning January 1, 2015 that continues until January  1, 2017.

New assessments, fees and other charges

As previously reported, Section 318 of the Dodd-Frank Act requires the Federal Reserve to charge SIFIs and institutions regulated by it new assessments, fees and other charges in connection with their examination, supervision, and regulation of such companies. On April 18, 2013, the Federal Reserve published a proposed rule to establish an annual assessment of SIFIs. The comment period on the proposed rule expired on June 16, 2013. On August 23, 2013, the Federal Reserve published its final rule establishing an annual assessment of SIFIs. The final rule outlines how the Federal Reserve determines which companies are assessed, estimates the total expenses that are necessary or appropriate to carry out its supervisory and regulatory responsibilities for such companies ($440 million for each of 2012, 2013, and 2014), determines the amount of each company’s assessment, and bills for and collects the assessments. Under the final rule, each calendar year starting with 2012 is an assessment period. For each assessment period after 2012, the Federal Reserve will notify each company of the amount of its assessment no later than July 15 of the year following the assessment period, with payments being due by September 30 of the year following the assessment period. For the 2012 assessment period, however, payment will not be collected until sometime in December 2013 but no later than December 15, 2013, with notice of the amount of the assessment being provided in late October 2013. Using the methodologies in the final rule, the Federal Reserve estimates that it would collect a total of approximately $440 million assessed with respect to approximately $20 trillion of aggregate total assessable assets. Based on this, Key estimates that its initial assessment under the final rule will be approximately $2.0 million.

Highlights of Our Performance

Financial performance

For the third quarter of 2013, we announced net income from continuing operations attributable to Key common shareholders of $229 million, or $.25 per Common Share. Our third quarter of 2013 results compare to net income from continuing operations attributable to Key common shareholders of $211 million, or $.22 per Common Share, for the third quarter of 2012.

Our taxable-equivalent net interest income was $584 million for the third quarter of 2013, and the net interest margin was 3.11%. These results compare to taxable-equivalent net interest income of $578 million and a net interest margin of 3.23% for the third quarter of 2012. Net interest income increased $6 million or 1.0% when compared to third quarter of 2012. The net interest margin this quarter was negatively impacted by lower earning asset yields and relatively high levels of liquidity, offset by lower funding costs. Over the next couple of quarters, we expect the net interest margin to be relatively stable to the reported third quarter level, with potential downward pressure dependent on levels of liquidity.

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Our noninterest income was $459 million for the third quarter of 2013, compared to $518 million for the year-ago quarter. Other income declined $53 million due to a $54 million gain associated with the redemption of trust preferred securities one year ago. Operating lease income and other leasing gains also decreased $23 million, partially due to a $39 million gain on the early termination of leveraged leases one year ago compared to a $23 million gain on the early termination of leveraged leases in the current quarter. These decreases were partially offset by increases in trust and investment services income, cards and payments income, and net gains (losses) from principal investing of $6 million each.

Our noninterest expense was $716 million for the third quarter of 2013, compared to $712 million for the year-ago quarter, representing an increase of $4 million or 0.6%. Excluding the $41 million in expenses related to our efficiency initiative and the pension settlement charge compared to the $9 million in efficiency initiative expenses one year ago, noninterest expense was down $28 million from the prior year. Personnel expense increased $15 million. Employee benefits, a component of personnel expense, increased $24 million due to a $25 million pension settlement charge as a result of an increase in lump sum payments made from the pension plans. This increase in employee benefits was partially offset by a $5 million decrease in salaries and a $2 million decline in both incentive compensation and stock-based compensation. Nonpersonnel expense decreased $11 million from one year ago primarily due to a decline in business services and professional fees.

We achieved our efficiency initiative target by achieving $207 million in annualized expense savings. We plan to provide further information regarding the cost savings associated with our efficiency initiative when we announce our full year 2013 results in January 2014.

Average loans were $53.3 billion for the third quarter of 2013, an increase of $2.6 billion compared to the third quarter of 2012. Commercial, financial and agricultural loans grew by $2.4 billion over the year-ago quarter, with strong growth across our lending to business clients. In addition, home equity loans grew $409 million primarily as a result of lending campaigns launched in the Fall of 2012 and Spring of 2013. Credit cards also increased $268 million as a result of Key’s third quarter 2012 credit card portfolio acquisition. Loan growth was partially offset by declines in the equipment lease portfolio, which included the early termination of certain leveraged leases, and run-off of consumer loans in the designated exit portfolio. Our outlook for loan growth remains consistent with our prior guidance of mid-single digit, year-over-year growth, driven by commercial, financial and agricultural loans.

Average deposits, excluding deposits in foreign office, totaled $65.4 billion for the third quarter of 2013, an increase of $3.4 billion compared to the year-ago quarter. The growth was driven by corporate clients and the addition of escrow demand deposits from our servicing business acquisition. The overall growth resulted from an increase in demand deposits of $2.5 billion and interest-bearing non-time deposits of $2.7 billion. This deposit growth was partially offset by $1.8 billion of run-off of certificates of deposit and other time deposits.

Our provision for loan and lease losses was $28 million for the third quarter of 2013, compared to $109 million for the year-ago quarter. Our allowance for loan and lease losses was $868 million, or 1.62%, of total period-end loans at September 30, 2013, compared to 1.73% at September 30, 2012.

At September 30, 2013, our nonperforming loans totaled $541 million and represented 1.01% of period-end portfolio loans, compared to 1.27% at September 30, 2012. Nonperforming loans at September 30, 2012 included $38 million, the net carrying amount of secured loans reclassified as TDRs under updated regulatory guidance. The updated regulatory guidance requires loans discharged through Chapter 7 bankruptcy and not reaffirmed by the borrower to be charged off to the collateral’s fair value, less selling costs, and classified as nonaccrual regardless of delinquency status. Nonperforming assets at September 30, 2013 totaled $579 million and represented 1.08% of period-end portfolio loans and OREO and other nonperforming assets, compared to 1.39% at September 30, 2012.

Our capital ratios remain strong. Our tangible common equity, Tier 1 common equity and Tier 1 risk-based capital ratios at September 30, 2013, are 9.93%, 11.17%, and 11.92%, respectively, compared to 10.39%, 11.30%, and 12.10%, respectively, at September 30, 2012. We continue to return capital to our shareholders by repurchasing Common Shares and through our quarterly Common Share dividend. In the third quarter of 2013, we repurchased $198 million of Common Shares under our 2013 capital plan, including repurchases related to the cash portion of the net after-tax gain from the sale of Victory. Our Board of Directors at its September meeting approved the use of the cash portion of the after-tax gain from the sale of Victory for additional Common Share repurchases, and we received no objection from the Federal Reserve to use the cash portion of the after-tax gain for this purpose.

Related to our discontinued operations, on July 31, 2013, we closed the sale of Victory and completed the divestiture of this business. This sale resulted in an after-tax gain of $92 million; the cash portion of this gain was $72 million. Additional gain may be realized resulting from consents received through January 2014. The gain on the Victory divestiture was partially

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offset by a net after-tax loss of $48 million related to the fair value of the loans and securities in our ten education loan securitization trusts. During the third quarter of 2013, additional market participant information about projected trends for default and recovery rates became available. Based on this information and our related internal analysis, certain assumptions related to valuing the loans in these securitization trusts were adjusted.

Figure 6 shows our continuing and discontinued operating results for the current, past and year-ago quarters. Our financial performance for each of the past five quarters is summarized in Figure 1.

Figure 6. Results of Operations

Three months ended Nine months ended

in millions, except per share amounts

9-30-13 6-30-13 9-30-12 9-30-13 9-30-12

Summary of operations

Income (loss) from continuing operations attributable to Key

$ 235 $ 199 $ 216 $ 635 $ 639

Income (loss) from discontinued operations, net of taxes (a)

37 5 3 45 16

Net income (loss) attributable to Key

$ 272 $ 204 $ 219 $ 680 $ 655

Income (loss) from continuing operations attributable to Key

$ 235 $ 199 $ 216 $ 635 $ 639

Less: Dividends on Series A Preferred Stock

6 6 5 17 16

Income (loss) from continuing operations attributable to Key common shareholders

229 193 211 618 623

Income (loss) from discontinued operations, net of taxes (a)

37 5 3 45 16

Net income (loss) attributable to Key common shareholders

$ 266 $ 198 $ 214 $ 663 $ 639

Per common share — assuming dilution

Income (loss) from continuing operations attributable to Key common shareholders

$ .25 $ .21 $ .22 $ .67 $ .66

Income (loss) from discontinued operations, net of taxes (a)

.04 .01 .05 .02

Net income (loss) attributable to Key common shareholders (b)

$ .29 $ .22 $ .23 $ .72 $ .67

(a) In April 2009, we decided to wind down the operations of Austin, a subsidiary that specialized in managing hedge fund investments for institutional customers. In September 2009, we decided to discontinue the education lending business conducted through Key Education Resources, the education payment and financing unit of KeyBank. In February 2013, we decided to sell Victory to a private equity fund. As a result of these decisions, we have accounted for these businesses as discontinued operations. For further discussion regarding the income (loss) from discontinued operations see Note 11 (“Acquisitions and Discontinued Operations”).
(a) EPS may not foot due to rounding.

Figure 7 presents certain non-GAAP financial measures related to “tangible common equity,” “return on tangible common equity” and “Tier 1 common equity.” Tier 1 common equity, a non-GAAP financial measure, is a component of Tier 1 risk-based capital. Tier 1 common equity is not formally defined by GAAP or prescribed in amount by federal banking regulations applicable to us before January 1, 2015. However, since analysts and banking regulators may assess our capital adequacy using tangible common equity and Tier 1 common equity, we believe it is useful to enable investors to assess our capital adequacy on these same bases. Figure 7 also reconciles the GAAP performance measures to the corresponding non-GAAP measures.

Traditionally, the banking regulators have assessed bank and BHC capital adequacy based on both the amount and the composition of capital, the calculation of which is prescribed in federal banking regulations. Since early 2009, the Federal Reserve has focused its assessment of capital adequacy on a component of Tier 1 common equity. Because the Federal Reserve has long indicated that voting common shareholders’ equity (essentially Tier 1 risk-based capital less preferred stock, qualifying capital securities and noncontrolling interests in subsidiaries) generally should be the dominant element in Tier 1 risk-based capital, this focus on Tier 1 common equity is consistent with existing capital adequacy categories. The Regulatory Capital Rules, described in more detail under the section “Supervision and regulation” of this report, also make Tier 1 common equity a priority. The Regulatory Capital Rules change the regulatory capital standards that apply to BHCs by phasing out the treatment of trust preferred securities and cumulative preferred securities as Tier 1 eligible capital. By 2016, our trust preferred securities will only be included in Tier 2 capital.

The table also shows the computation for pre-provision net revenue, which is not formally defined by GAAP. We believe that eliminating the effects of the provision for loan and lease losses makes it easier to analyze our results by presenting them on a more comparable basis.

The cash efficiency ratio and adjusted cash efficiency ratio are ratios of two non-GAAP performance measures. As such, there are no directly comparable GAAP performance measures. The cash efficiency ratio performance measure removes the impact of our intangible asset amortization from the calculation. The adjusted cash efficiency ratio further removes the impact of the efficiency initiative and pension settlement charges. We believe these ratios provide greater consistency and comparability between our results and those of our peer banks. Additionally, these ratios are used by analysts and investors as they develop earnings forecasts and peer bank analysis.

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Non-GAAP financial measures have inherent limitations, are not required to be uniformly applied and are not audited. Although these non-GAAP financial measures are frequently used by investors to evaluate a company, they have limitations as analytical tools, and should not be considered in isolation, or as a substitute for analyses of results as reported under GAAP.

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Figure 7. GAAP to Non-GAAP Reconciliations

Three months ended

dollars in millions

9-30-13 12-31-12 9-30-12

Tangible common equity to tangible assets at period end

Key shareholders’ equity (GAAP)

$ 10,206 $ 10,271 $ 10,251

Less:            Intangible assets (a)

1,017 1,027 1,031

Series A Preferred Stock (b)

282 291 291

Tangible common equity (non-GAAP)

$ 8,907 $ 8,953 $ 8,929

Total assets (GAAP)

$ 90,708 $ 89,236 $ 86,950

Less:            Intangible assets (a)

1,017 1,027 1,031

Tangible assets (non-GAAP)

$ 89,691 $ 88,209 $ 85,919

Tangible common equity to tangible assets ratio (non-GAAP)

9.93 % 10.15 % 10.39 %

Tier 1 common equity at period end

Key shareholders’ equity (GAAP)

$ 10,206 $ 10,271 $ 10,251

Qualifying capital securities

340 339 339

Less:            Goodwill

979 979 979

Accumulated other comprehensive income (loss) (c)

(409 ) (172 ) (109 )

Other assets (d)

96 114 121

Total Tier 1 capital (regulatory)

9,880 9,689 9,599

Less:            Qualifying capital securities

340 339 339

Series A Preferred Stock (b)

282 291 291

Total Tier 1 common equity (non-GAAP)

$ 9,258 $ 9,059 $ 8,969

Net risk-weighted assets (regulatory) (d)

$ 82,913 $ 79,734 $ 79,363

Tier 1 common equity ratio (non-GAAP)

11.17 % 11.36 % 11.30 %

Pre-provision net revenue

Net interest income (GAAP)

$ 578 $ 601 $ 572

Plus:            Taxable-equivalent adjustment

6 6 6

Noninterest income (GAAP)

459 439 518

Less:            Noninterest expense (GAAP)

716 734 712

Pre-provision net revenue from continuing operations (non-GAAP)

$ 327 $ 312 $ 384

Average tangible common equity

Average Key shareholders’ equity (GAAP)

$ 10,237 $ 10,261 $ 10,222

Less:            Intangible assets (average) (e)

1,019 1,030 1,026

Series A Preferred Stock (average)

291 291 291

Average tangible common equity (non-GAAP)

$ 8,927 $ 8,940 $ 8,905

Return on average tangible common equity from continuing operations

Net income (loss) from continuing operations attributable to Key common shareholders (GAAP)

$ 229 $ 190 $ 211

Average tangible common equity (non-GAAP)

8,927 8,940 8,905

Return on average tangible common equity from continuing operations (non-GAAP)

10.18 % 8.45 % 9.43 %

Return on average tangible common equity consolidated

Net income (loss) attributable to Key common shareholders (GAAP)

$ 266 $ 197 $ 214

Average tangible common equity (non-GAAP)

8,927 8,940 8,905

Return on average tangible common equity consolidated (non-GAAP)

11.82 % 8.77 % 9.56 %

Cash efficiency ratio

Noninterest expense (GAAP)

$ 716 $ 734 $ 712

Less:            Intangible asset amortization on credit cards (GAAP)

8 8 6

Other intangible asset amortization (GAAP)

4 4 3

Adjusted noninterest expense (non-GAAP)

$ 704 $ 722 $ 703

Net interest income (GAAP)

$ 578 $ 601 $ 572

Plus:            Taxable-equivalent adjustment

6 6 6

Noninterest income (GAAP)

459 439 518

Total taxable-equivalent revenue (non-GAAP)

$ 1,043 $ 1,046 $ 1,096

Cash efficiency ratio (non-GAAP)

67.5 % 69.0 % 64.1 %

Adjusted cash efficiency ratio net of efficiency initiative charges

Adjusted noninterest expense (non-GAAP)

$ 704 $ 722 $ 703

Less:            Efficiency initiative and pension settlement charges (non-GAAP)

41 16 9

Net adjusted noninterest expense (non-GAAP)

$ 663 $ 706 $ 694

Total taxable-equivalent revenue (non-GAAP)

$ 1,043 $ 1,046 $ 1,096

Adjusted cash efficiency ratio net of efficiency initiative charges (non-GAAP)

63.6 % 67.5 % 63.3 %

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Figure 7. GAAP to Non-GAAP Reconciliations, continued

Three months
ended

dollars in millions

9-30-13

Tier 1 common equity under the Regulatory Capital Rules (estimates)

Tier 1 common equity under current regulatory rules

$ 9,258

Adjustments from current regulatory rules to the Regulatory Capital Rules:

Deferred tax assets and other (f)

(140 )

Tier 1 common equity anticipated under the Regulatory Capital Rules (g)

$ 9,118

Net risk-weighted assets under current regulatory rules

$ 82,913

Adjustments from current regulatory rules to the Regulatory Capital Rules:

Loan commitments less than one year

496

Past due loans

244

Mortgage servicing assets (h)

576

Deferred tax assets (h)

240

Other

1,451

Total risk-weighted assets anticipated under the Regulatory Capital Rules

$ 85,920

Tier 1 common equity ratio under the Regulatory Capital Rules (g)

10.61 %

Nine months ended

dollars in millions

9-30-13 9-30-12

Pre-provision net revenue

Net interest income (GAAP)

$ 1,742 $ 1,663

Plus:  Taxable-equivalent adjustment

17 18

Noninterest income (GAAP)

1,313 1,417

Less:  Noninterest expense (GAAP)

2,108 2,084

Pre-provision net revenue from continuing operations (non-GAAP)

$ 964 $ 1,014

Average tangible common equity

Average Key shareholders’ equity (GAAP)

$ 10,277 $ 10,105

Less:  Intangible assets (average) (i)

1,023 964

Preferred Stock, Series A (average)

291 291

Average tangible common equity (non-GAAP)

$ 8,963 $ 8,850

Return on average tangible common equity from continuing operations

Net income (loss) from continuing operations attributable to Key common shareholders (GAAP)

$ 618 $ 623

Average tangible common equity (non-GAAP)

8,963 8,850

Return on average tangible common equity from continuing operations (non-GAAP)

9.22 % 9.40 %

Return on average tangible common equity consolidated

Net income (loss) attributable to Key common shareholders (GAAP)

$ 663 $ 639

Average tangible common equity (non-GAAP)

8,963 8,850

Return on average tangible common equity consolidated (non-GAAP)

9.89 % 9.64 %

Cash efficiency ratio

Noninterest expense (GAAP)

$ 2,108 $ 2,084

Less:  Intangible asset amortization on credit cards (GAAP)

23 6

Other intangible asset amortization (GAAP)

11 5

Adjusted noninterest expense (non-GAAP)

$ 2,074 $ 2,073

Net interest income (GAAP)

$ 1,742 $ 1,663

Plus:  Taxable-equivalent adjustment

17 18

Noninterest income (GAAP)

1,313 1,417

Total taxable-equivalent revenue (non-GAAP)

$ 3,072 $ 3,098

Cash efficiency ratio (non-GAAP)

67.5 % 66.9 %

Adjusted cash efficiency ratio net of efficiency initiative charges

Adjusted noninterest expense (non-GAAP)

$ 2,074 $ 2,073

Less:  Efficiency initiative and pension settlement charges (non-GAAP)

93 9

Net adjusted noninterest expense (non-GAAP)

$ 1,981 $ 2,064

Total taxable-equivalent revenue (non-GAAP)

$ 3,072 $ 3,098

Adjusted cash efficiency ratio net of efficiency initiative charges (non-GAAP)

64.5 % 66.6 %

(a) Three months ended September 30, 2013, December 31, 2012 and September 30, 2012 exclude $99 million, $123 million and $130 million, respectively, of period end purchased credit card receivable intangible assets.
(b) Net of capital surplus for the three months ended September 30, 2013.

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(c) Includes net unrealized gains or losses on securities available for sale (except for net unrealized losses on marketable equity securities), net gains or losses on cash flow hedges, and amounts resulting from the application of the applicable accounting guidance for defined benefit and other postretirement plans.
(d) Other assets deducted from Tier 1 capital and net risk-weighted assets consist of disallowed intangible assets (excluding goodwill) and deductible portions of nonfinancial equity investments. There were no disallowed deferred tax assets at September 30, 2013, December 31, 2012, and September 30, 2012.
(e) Three months ended September 30, 2013, December 31, 2012 and September 30, 2012 exclude $103 million, $126 million and $86 million, respectively, of average ending purchased credit card receivable intangible assets.
(f) Includes the deferred tax asset subject to future taxable income for realization, primarily tax credit carryforwards.
(g) The anticipated amount of regulatory capital and risk-weighted assets is based upon the federal banking agencies’ Regulatory Capital Rules (as fully phased-in on January 1, 2019); Key is subject to the Regulatory Capital Rules under the “standardized approach.”
(h) Item is included in the 10%/15% exceptions bucket calculation and is risk-weighted at 250%.
(i) Nine months ended September 30, 2013 and September 30, 2012 excludes $110 million and $29 million, respectively, of average ending purchased credit card receivable intangible assets.

Results of Operations

Net interest income

One of our principal sources of revenue is net interest income. Net interest income is the difference between interest income received on earning assets (such as loans and securities) and loan-related fee income, and interest expense paid on deposits and borrowings. There are several factors that affect net interest income, including:

the volume, pricing, mix and maturity of earning assets, and interest-bearing liabilities;

the volume and value of net free funds, such as noninterest-bearing deposits and equity capital;

the use of derivative instruments to manage interest rate risk;

interest rate fluctuations and competitive conditions within the marketplace; and

asset quality.

To make it easier to compare results among several periods and the yields on various types of earning assets (some taxable, some not), we present net interest income in this discussion on a “taxable-equivalent basis” (i.e., as if it were all taxable and at the same rate). For example, $100 of tax-exempt income would be presented as $154, an amount that — if taxed at the statutory federal income tax rate of 35% — would yield $100.

Figure 8 shows the various components of our balance sheet that affect interest income and expense, and their respective yields or rates over the past five quarters. This figure also presents a reconciliation of taxable-equivalent net interest income to net interest income reported in accordance with GAAP for each of those quarters. The net interest margin is calculated by dividing annualized taxable-equivalent net interest income by average earning assets.

Taxable-equivalent net interest income was $584 million for the third quarter of 2013, and the net interest margin was 3.11%. These results compare to taxable-equivalent net interest income of $578 million and a net interest margin of 3.23% for the third quarter of 2012. The increase in net interest income was primarily due to a decline of $5 million of recognized unamortized lease origination costs related to the early termination of leveraged leases in the third quarter of 2013 compared to the third quarter of 2012. The decrease in the net interest margin was primarily a result of earning asset yields falling faster than the cost of funds over the past year.

Average earning assets for the third quarter of 2013 totaled $74.8 billion, compared to $71.8 billion for the third quarter of 2012. Commercial, financial and agricultural loans grew by $2.4 billion over the year-ago quarter, with strong growth across Key’s lending to business clients. In addition, home equity loans grew $409 million primarily as a result of lending campaigns launched in the Fall of 2012 and Spring of 2013. Credit cards also increased $268 million as a result of Key’s third quarter 2012 credit card portfolio acquisition. Loan growth was partially offset by declines in the equipment lease portfolio, which included the early termination of certain leveraged leases, and run-off of consumer loans in the designated exit portfolio.

As shown in Figure 8, the yield was impacted by lower spreads on commercial loans and lower security yields.

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Figure 8. Consolidated Average Balance Sheets, Net Interest Income and Yields/Rates From Continuing Operations

Third Quarter 2013 Second Quarter 2013

dollars in millions

Average
Balance
Interest (a) Yield/
Rate (a)
Average
Balance
Interest (a) Yield/
Rate (a)

ASSETS

Loans (b), (c)

Commercial, financial and agricultural (d)

$ 23,864 $ 213 3.54 % $ 23,480 $ 212 3.63 %

Real estate — commercial mortgage

7,575 77 4.06 7,494 78 4.14

Real estate — construction

1,073 12 4.24 1,049 11 4.30

Commercial lease financing

4,633 36 3.14 4,747 48 3.96

Total commercial loans

37,145 338 3.61 36,770 349 3.80

Real estate — residential mortgage

2,193 25 4.43 2,176 24 4.53

Home equity:

Key Community Bank

10,247 101 3.92 9,992 98 3.93

Other

364 7 7.72 389 7 7.66

Total home equity loans

10,611 108 4.05 10,381 105 4.07

Consumer other — Key Community Bank

1,435 26 7.24 1,392 26 7.35

Credit cards

700 21 11.77 697 20 11.91

Consumer other:

Marine

1,120 17 6.26 1,206 20 6.24

Other

67 2 8.72 74 1 8.58

Total consumer other

1,187 19 6.40 1,280 21 6.37

Total consumer loans

16,126 199 4.93 15,926 196 4.94

Total loans

53,271 537 4.00 52,696 545 4.15

Loans held for sale

456 5 4.06 513 5 3.93

Securities available for sale (b), (e)

12,926 77 2.37 13,296 79 2.47

Held-to-maturity securities (b)

4,796 22 1.84 4,144 20 1.87

Trading account assets

747 5 2.52 749 4 2.31

Short-term investments

1,615 1 .20 2,722 1 .23

Other investments (e)

1,022 6 2.67 1,048 8 2.61

Total earning assets

74,833 653 3.49 75,168 662 3.54

Allowance for loan and lease losses

(873 ) (890 )

Accrued income and other assets

9,549 9,770

Discontinued assets

5,061 5,096

Total assets

$ 88,570 $ 89,144

LIABILITIES

NOW and money market deposit accounts

$ 32,736 13 .15 $ 32,849 14 .17

Savings deposits

2,520 .04 2,545 .04

Certificates of deposit ($100,000 or more) (f)

2,785 12 1.67 2,975 13 1.79

Other time deposits

3,957 12 1.24 4,202 14 1.35

Deposits in foreign office

621 .20 573 1 .24

Total interest-bearing deposits

42,619 37 .35 43,144 42 .39

Federal funds purchased and securities sold under repurchase agreements

1,837 1 .08 1,845 .14

Bank notes and other short-term borrowings

383 2 1.98 367 2 1.84

Long-term debt (f), (g)

3,504 29 3.41 4,401 32 3.25

Total interest-bearing liabilities

48,343 69 .56 49,757 76 .62

Noninterest-bearing deposits

23,364 22,297

Accrued expense and other liabilities

1,626 1,653

Discontinued liabilities (g)

4,968 5,089

Total liabilities

78,301 78,796

EQUITY

Key shareholders’ equity

10,237 10,314

Noncontrolling interests

32 34

Total equity

10,269 10,348

Total liabilities and equity

$ 88,570 $ 89,144

Interest rate spread (TE)

2.93 % 2.92 %

Net interest income (TE) and net interest margin (TE)

584 3.11 % 586 3.13 %

TE adjustment (b)

6 5

Net interest income, GAAP basis

$ 578 $ 581

(a) Results are from continuing operations. Interest excludes the interest associated with the liabilities referred to in (g) below, calculated using a matched funds transfer pricing methodology.
(b) Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%.
(c) For purposes of these computations, nonaccrual loans are included in average loan balances.
(d) Commercial, financial, and agricultural average balance for the three months ended September 30, 2013, June 30, 2013, March 31, 2013, December 31, 2012, and September 30, 2012 includes $96 million, $96 million, $91 million, $90 million, and $54 million, respectively, of assets from commercial credit cards.

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Figure 8. Consolidated Average Balance Sheets, Net Interest Income and Yields/Rates From Continuing Operations

First Quarter 2013 Fourth Quarter 2012 Third Quarter 2012
Average
Balance
Interest (a) Yield/
Rate (a)
Average
Balance
Interest (a) Yield/
Rate (a)
Average
Balance
Interest (a) Yield/
Rate (a)
$ 23,317 $ 218 3.78 % $ 22,436 $ 213 3.77 % $ 21,473 $ 203 3.76 %
7,616 79 4.24 7,555 82 4.35 7,463 83 4.40
1,034 11 4.27 1,070 14 4.94 1,116 12 4.55
4,843 47 3.92 4,869 49 4.01 5,026 39 3.13

36,810 355 3.92 35,930 358 3.96 35,078 337 3.83
2,173 25 4.58 2,164 26 4.70 2,092 25 4.80
9,787 96 3.97 9,807 98 3.99 9,734 99 4.02
413 8 7.70 411 9 8.23 468 9 7.73

10,200 104 4.12 10,218 107 4.16 10,202 108 4.19
1,343 25 7.58 1,339 32 9.63 1,297 32 9.65
704 22 12.61 714 23 13.15 432 17 15.38
1,311 20 6.29 1,403 22 6.16 1,493 22 6.28
85 2 7.98 91 1 8.25 101 3 8.02

1,396 22 6.39 1,494 23 6.29 1,594 25 6.39

15,816 198 5.00 15,929 211 5.30 15,617 207 5.26

52,626 553 4.26 51,859 569 4.37 50,695 544 4.27
469 4 3.27 618 5 3.47 532 5 3.28
12,065 81 2.74 11,980 84 2.95 12,608 94 3.07
3,816 18 1.94 4,036 19 1.94 4,251 21 1.94
710 6 3.44 606 3 1.91 693 4 2.10
2,999 2 .22 2,090 2 .27 1,868 1 .24
1,059 9 3.59 1,088 12 4.05 1,134 8 3.01

73,744 673 3.67 72,277 694 3.85 71,781 677 3.78
(896) (898 ) (883 )
9,867 9,878 9,907
5,216 5,350 5,471

$ 87,931 $ 86,607 $ 86,276

$ 31,946 14 .18 $ 31,058 14 .18 $ 30,176 14 .19
2,473 1 .05 2,408 .06 2,378 1 .06
2,911 14 1.99 2,992 16 2.15 3,420 22 2.53
4,451 16 1.42 4,714 18 1.52 5,158 23 1.76
454 .25 874 1 .21 666 .21

42,235 45 .43 42,046 49 .47 41,798 60 .57
1,913 1 .15 1,702 1 .16 1,822 1 .17
387 1 1.75 306 2 1.97 390 1 1.53
4,671 37 3.51 3,301 35 4.84 3,793 37 4.43

49,206 84 .70 47,355 87 .73 47,803 99 .83
21,400 21,889 20,878
1,799 1,747 1,900
5,213 5,321 5,449

77,618 76,312 76,030
10,279 10,261 10,222
34 34 24

10,313 10,295 10,246

$ 87,931 $ 86,607 $ 86,276

2.97 % 3.12 % 2.95 %

589 3.24 % 607 3.37 % 578 3.23 %

6 6 6

$ 583 $ 601 $ 572

(e) Yield is calculated on the basis of amortized cost.
(f) Rate calculation excludes basis adjustments related to fair value hedges.
(g) A portion of long-term debt and the related interest expense is allocated to discontinued liabilities as a result of applying our matched funds transfer pricing methodology to discontinued operations.

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Figure 9 shows how the changes in yields or rates and average balances from the prior year period affected net interest income. The section entitled “Financial Condition” contains additional discussion about changes in earning assets and funding sources.

Figure 9. Components of Net Interest Income Changes from Continuing Operations

From three months ended September 30, 2012
to three months  ended September 30, 2013
From nine months ended September 30, 2012
to nine months  ended September 30, 2013

in millions

Average
Volume
Yield/
Rate
Net
Change (a)
Average
Volume
Yield/
Rate
Net
Change (a)

INTEREST INCOME

Loans

$ 27 $ (34 ) $ (7 ) $ 95 $ (70 ) $ 25

Loans held for sale

(1 ) 1 (2 ) 1 (1 )

Securities available for sale

2 (19 ) (17 ) (24 ) (54 ) (78 )

Held-to-maturity securities

3 (2 ) 1 13 (3 ) 10

Trading account assets

1 1

Short-term investments

1 (1 )

Other investments

(1 ) (1 ) (2 ) (3 ) (3 )

Total interest income (TE)

30 (54 ) (24 ) 80 (127 ) (47 )

INTEREST EXPENSE

NOW and money market deposit accounts

1 (2 ) (1 ) 4 (5 ) (1 )

Savings deposits

(1 ) (1 )

Certificates of deposit ($100,000 or more)

(4 ) (6 ) (10 ) (16 ) (23 ) (39 )

Other time deposits

(5 ) (6 ) (11 ) (18 ) (26 ) (44 )

Total interest-bearing deposits

(8 ) (15 ) (23 ) (30 ) (54 ) (84 )

Federal funds purchased and securities sold under repurchase agreements

(1 ) (1 )

Bank notes and other short-term borrowings

1 1 (1 ) 1

Long-term debt

(3 ) (5 ) (8 ) (24 ) (16 ) (40 )

Total interest expense

(11 ) (19 ) (30 ) (55 ) (70 ) (125 )

Net interest income (TE)

$ 41 $ (35 ) $ 6 $ 135 $ (57 ) $ 78

(a) The change in interest not due solely to volume or rate has been allocated in proportion to the absolute dollar amounts of the change in each.

Noninterest income

As shown in Figure 10, noninterest income was $459 million for the third quarter of 2013, compared to $518 million for the year-ago quarter, a decrease of $59 million, or 11.4%. Other income declined $53 million due to a $54 million gain associated with the redemption of trust preferred securities one year ago. Operating lease income and other leasing gains also decreased $23 million, partially due to a $39 million gain on the early termination of leveraged leases one year ago compared to a $23 million gain on the early termination of leveraged leases in the current quarter. These decreases were partially offset by increases in trust and investment services income, cards and payments income, and net gains (losses) from principal investing of $6 million each.

For the nine months ended September 30, 2013, noninterest income decreased $104 million, or 7.3%, from the same period one year ago. Operating lease income and other leasing gains decreased $91 million primarily due to a $90 million gain on the early termination of leveraged leases in the prior year compared to a $23 million gain on the early termination of leveraged leases in the current year. Other income also declined $41 million due to a $54 million gain associated with the redemption of trust preferred securities in the prior year. Net gains (losses) from principal investing also decreased $38 million. These decreases were partially offset by increases in investment banking and debt placement fees of $32 million, cards and payments income of $25 million, and trust and investment services income of $15 million.

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Figure 10. Noninterest Income

Three months ended September 30, Change Nine months ended September 30, Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

Trust and investment services income

$ 100 $ 94 $ 6 6.4 % $ 295 $ 280 $ 15 5.4 %

Investment banking and debt placement fees

86 83 3 3.6 249 217 32 14.7

Service charges on deposit accounts

73 74 (1 ) (1.4 ) 213 212 1 .5

Operating lease income and other leasing gains

43 66 (23 ) (34.8 ) 85 176 (91 ) (51.7 )

Corporate services income

44 39 5 12.8 132 127 5 3.9

Cards and payments income

43 37 6 16.2 122 97 25 25.8

Corporate-owned life insurance income

26 26 87 86 1 1.2

Consumer mortgage income

3 11 (8 ) (72.7 ) 16 29 (13 ) (44.8 )

Net gains (losses) from principal investing

17 11 6 54.5 32 70 (38 ) (54.3 )

Other income (a)

24 77 (53 ) (68.8 ) 82 123 (41 ) (33.3 )

Total noninterest income

$ 459 $ 518 $ (59 ) (11.4 )% $ 1,313 $ 1,417 $ (104 ) (7.3 )%

(a) Included in this line item is our “Dealer trading and derivatives income (loss).” Additional detail is provided in Figure 11.

Figure 11. Dealer Trading and Derivatives Income (Loss)

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

Dealer trading and derivatives income (loss), proprietary (a), (b)

$ (7 ) $ 4 $ (11 ) N/M % $ (12 ) $ (1 ) $ (11 ) N/M %

Dealer trading and derivatives income (loss), nonproprietary (b)

10 (9 ) 19 N/M 27 3 24 800.0

Total dealer trading and derivatives income (loss)

$ 3 $ (5 ) $ 8 N/M % $ 15 $ 2 $ 13 650.0 %

(a) For the quarter ended September 30, 2013, income of $2 million related to foreign exchange and interest rate derivative trading was offset by losses related to fixed income, equity securities trading, energy derivative trading, and credit portfolio management activities. For the quarter ended September 30, 2012, fixed income and equity securities trading activities constitute the majority of this amount. Income related to foreign exchange and interest rate derivative trading was less than $1 million and was offset by losses from our credit portfolio management activities.
(b) The allocation between proprietary and nonproprietary is made based upon whether the trade is conducted for the benefit of Key or Key’s clients rather than based upon the proposed rulemaking under the Volcker Rule. The prohibitions and restrictions on proprietary trading activities contemplated by the Volcker Rule and the rules proposed thereunder are not yet final. Therefore, the ultimate impact of the rules proposed under the Volcker Rule is not yet known.

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The following discussion explains the composition of certain elements of our noninterest income and the factors that caused those elements to change.

Trust and investment services income

Trust and investment services income is our largest source of noninterest income and consists of brokerage commissions, trust and asset management commissions, and insurance income. The assets under management that primarily generate these revenues are shown in Figure 12. For the three and nine months ended September 30, 2013, trust and investment services income increased $6 million, or 6.4%, and $15 million, or 5.4%, respectively, as compared to the same periods one year ago.

A significant portion of our trust and investment services income depends on the value and mix of assets under management. At September 30, 2013, our bank, trust and registered investment advisory subsidiaries had assets under management of $36.1 billion, compared to $35.6 billion at September 30, 2012. As shown in Figure 12, an increase in the equity portfolio was partially offset by decreases in the securities lending, fixed income, and money market portfolios. Our securities lending business has been declining due to our de-emphasis of this business resulting in lower transaction volumes, client departures, and fewer assets under management.

Figure 12. Assets Under Management

2013 2012

in millions

Third Second First Fourth Third

Assets under management by investment type:

Equity

$ 19,761 $ 19,658 $ 19,659 $ 18,013 $ 18,266

Securities lending

3,740 3,202 2,879 3,147 3,900

Fixed income

9,997 10,066 10,697 10,872 10,621

Money market

2,612 2,618 2,479 2,712 2,800

Total

$ 36,110 $ 35,544 $ 35,714 $ 34,744 $ 35,587

Proprietary mutual funds included in assets under management:

Equity

$ 40 $ 38 $ 40

Fixed income

$ 188 230 244 261

Total

$ 188 $ 270 $ 282 $ 301

Investment banking and debt placement fees

Investment banking and debt placement fees, consist of syndication fees, debt and equity financing fees, financial advisor fees, gains on sales of commercial mortgages, and agency origination fees. Investment banking and debt placement fees increased $3 million, or 3.6%, from the year-ago quarter and $32 million, or 14.7%, from the nine-month period ended one year ago primarily due to increased levels of debt and equity financings and advisor fees.

Operating lease income and other leasing gains

Operating lease income and other leasing gains decreased $23 million, or 34.8%, for the third quarter of 2013 and $91 million, or 51.7%, for the nine months ended September 30, 2013 as compared to the same periods one year ago. The decrease in the current quarter was partially due to a $39 million gain on the early termination of leveraged leases one year ago compared to a $23 million gain on the early termination of leveraged leases in the current quarter. The year-to-date decline was partially due to a $90 million gain on the early termination of leveraged leases in the prior year compared to a $23 million gain on the early termination of leveraged leases in the current year. Product run-off also contributed to the decreases in operating lease income and other leasing gains. Accordingly, as shown in Figure 13, operating lease expense also declined for the nine-month period ended September 30, 2013.

Cards and payments income

Cards and payments income, which consists of debit card, consumer and commercial credit card, and merchant services income, increased $6 million, or 16.2%, from the year-ago quarter and $25 million, or 25.8%, for the nine months ended September 30, 2013, primarily due to the third quarter 2012 credit card portfolio acquisition.

Other income

Other income, which consists primarily of gain on sale of certain loans; mortgage servicing revenue, net of amortization; other service charges; and certain dealer trading income, decreased $53 million, or 68.8%, from the year-ago quarter and $41 million, or 33.3%, for the nine months ended September 30, 2013 as compared to the same period one year ago. This decline was due to a $54 million gain on the redemption of certain trust preferred securities in the third quarter of 2012.

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Noninterest expense

As shown in Figure 13, noninterest expense was $716 million for the third quarter of 2013, compared to $712 million for the year-ago quarter, representing an increase of $4 million or 0.6%. Excluding the $41 million in expenses related to our efficiency initiative and the pension settlement charge compared to the $9 million in efficiency initiative expenses one year ago, noninterest expense was down $28 million from prior year. Personnel expense increased $15 million compared to the year-ago quarter. Employee benefits, a component of personnel expense, increased $24 million from the third quarter of 2012 due to a $25 million pension settlement charge as a result of an increase in lump sum payments made from the pension plans. This increase in employee benefits was partially offset by a $5 million decrease in salaries and a $2 million decline in both incentive compensation and stock-based compensation. Nonpersonnel expense decreased $11 million from one year ago primarily due to a decline in business services and professional fees.

For the nine months ended September 30, 2013, noninterest expense increased $24 million, or 1.2%, compared to the same period one year ago. Personnel expense increased $63 million due to an increase in severance expense primarily associated with our efficiency initiative, as well as increases in employee benefits due to a pension settlement charge and incentive compensation. Nonpersonnel expense decreased $39 million from one year ago. Business services and professional fees declined $27 million, and marketing expense and other expense each decreased $15 million. These declines were partially offset by an increase in intangible asset amortization of $23 million primarily as a result of the 2012 acquisitions of the credit card portfolio and Western New York branches. The provision (credit) for losses on lending-related commitments increased $13 million. Net occupancy also increased $11 million primarily due to charges related to the consolidation of 46 branches during the first nine months of 2013.

The amount of noninterest expense for the nine months ended September 30, 2013, attributable to our 2012 acquisitions was $79 million spread across several expense categories, compared to $47 million for the prior year. For the nine months ended September 30, 2013, costs associated with our efficiency initiative, including the pension settlement charge, totaling $93 million were also incurred compared to $9 million in the prior year.

Figure 13. Noninterest Expense

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

Personnel

$ 414 $ 399 $ 15 3.8 % $ 1,211 $ 1,148 $ 63 5.5 %

Net occupancy

66 65 1 1.5 202 191 11 5.8

Computer processing

38 42 (4 ) (9.5 ) 116 126 (10 ) (7.9 )

Business services and professional fees

37 48 (11 ) (22.9 ) 109 136 (27 ) (19.9 )

Equipment

25 27 (2 ) (7.4 ) 78 80 (2 ) (2.5 )

Operating lease expense

14 13 1 7.7 37 45 (8 ) (17.8 )

Marketing

16 18 (2 ) (11.1 ) 33 48 (15 ) (31.3 )

FDIC assessment

7 7 23 23

Intangible asset amortization on credit cards

8 6 2 33.3 23 6 17 283.3

Other intangible asset amortization

4 3 1 33.3 11 5 6 120.0

Provision (credit) for losses on lending-related commitments

3 (8 ) 11 N/M 11 (2 ) 13 N/M

OREO expense, net

1 1 5 14 (9 ) (64.3 )

Other expense

83 91 (8 ) (8.8 ) 249 264 (15 ) (5.7 )

Total noninterest expense

$ 716 $ 712 $ 4 .6 % $ 2,108 $ 2,084 $ 24 1.2 %

Average full-time equivalent employees (a)

14,555 15,833 (1,278 ) (8.1 )% 14,980 15,565 (585 ) (3.8 )%

(a) The number of average full-time-equivalent employees has not been adjusted for discontinued operations.

The following discussion explains the composition of certain elements of our noninterest expense and the factors that caused those elements to change.

Personnel

As shown in Figure 14, personnel expense, the largest category of our noninterest expense, increased by $15 million, or 3.8%, when compared to the year-ago quarter. Employee benefits increased $24 million, or 44.4%, primarily due to a pension settlement charge of $25 million. This increase in employee benefits was partially offset by decreases in salaries, incentive compensation, and stock-based compensation. For the nine months ended September 30, 2013, personnel expense increased $63 million, or 5.5%, compared to the same period one year ago. Incentive compensation accruals increased $22 million, or 10.5%. Severance expense and employee benefits each increased $21 million, or 175% and 12.2%, respectively, as a result of staff reductions related to our efficiency initiative. Employee benefits included a $25 million pension settlement

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charge. In addition, higher levels of contract labor on technology initiatives resulted in an $11 million, or 24.4%, increase. These increases were partially offset by a decrease in stock-based compensation of $9 million, or 25%, when compared to the same period one year ago.

Figure 14. Personnel Expense

Three months ended September 30, Change Nine months ended September 30, Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

Salaries

$ 222 $ 227 $ (5 ) (2.2 )% $ 671 $ 674 $ (3 ) (.4 )%

Technology contract labor, net

19 20 (1 ) (5.0 ) 56 45 11 24.4

Incentive compensation

81 83 (2 ) (2.4 ) 231 209 22 10.5

Employee benefits

78 54 24 44.4 193 172 21 12.2

Stock-based compensation

8 10 (2 ) (20.0 ) 27 36 (9 ) (25.0 )

Severance

6 5 1 20.0 33 12 21 175.0

Total personnel expense

$ 414 $ 399 $ 15 3.8 % $ 1,211 $ 1,148 $ 63 5.5 %

Operating lease expense

Operating lease expense increased $1 million, or 7.7%, from the year-ago quarter and decreased $8 million, or 17.8%, from the nine-month period ended one year ago. This year-to-date decline was attributable to product run-off. Income related to the rental of leased equipment is presented in Figure 10 as “operating lease income and other leasing gains.”

Intangible asset amortization

Intangible asset amortization increased $3 million compared to the year-ago quarter and $23 million for the nine months ended September 30, 2013, as compared to the same period one year ago as a result of the third quarter 2012 acquisitions of the credit card portfolio and 37 branches in Western New York.

Other expense

Other expense is comprised of various miscellaneous expense items. The $8 million, or 8.8% decrease in the current quarter compared to the year-ago quarter and the $15 million, or 5.7%, decrease in the first nine months of 2013 as compared to the same period one year ago reflects fluctuations in several of those line items.

Income taxes

We recorded tax expense from continuing operations of $59 million for the third quarter of 2013, $72 million for the second quarter of 2013 and $50 million for the third quarter of 2012. For the first nine months of 2013, we recorded tax expense from continuing operations of $201 million compared to tax expense of $177 million for the same period last year.

Our federal tax expense (benefit) differs from the amount that would be calculated using the federal statutory tax rate, primarily because we generate income from investments in tax-advantaged assets, such as corporate-owned life insurance, earn credits associated with investments in low-income housing projects, and make periodic adjustments to our tax reserves. In addition, during the third quarter, our effective tax rate was lower due to the early termination of certain leveraged leases that resulted in nontaxable gains pursuant to a prior settlement with the IRS.

Additional information pertaining to how our tax expense (benefit) and the resulting effective tax rates were derived are included in Note 12 (“Income Taxes”) on page 175 of our 2012 Form 10-K.

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Line of Business Results

This section summarizes the financial performance and related strategic developments of our two major business segments (operating segments), Key Community Bank and Key Corporate Bank. Note 18 (“Line of Business Results”) describes the products and services offered by each of these business segments, provides more detailed financial information pertaining to the segments and explains “Other Segments” and “Reconciling Items.”

Figure 15 summarizes the contribution made by each major business segment to our “taxable-equivalent revenue from continuing operations” and “income (loss) from continuing operations attributable to Key” for the three- and nine-month periods ended September 30, 2013 and 2012.

Figure 15. Major Business Segments — Taxable-Equivalent (TE) Revenue from Continuing Operations and Income (Loss) from Continuing Operations Attributable to Key

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

REVENUE FROM CONTINUING OPERATIONS (TE)

Key Community Bank

$ 551 $ 575 $ (24 ) (4.2 )% $ 1,657 $ 1,645 $ 12 .7 %

Key Corporate Bank

377 370 7 1.9 1,132 1,118 14 1.3

Other Segments

114 157 (43 ) (27.4 ) 283 346 (63 ) (18.2 )

Total Segments

1,042 1,102 (60 ) (5.4 ) 3,072 3,109 (37 ) (1.2 )

Reconciling Items

1 (6 ) 7 N/M (11 ) 11 N/M

Total

$ 1,043 $ 1,096 $ (53 ) (4.8 )% $ 3,072 $ 3,098 $ (26 ) (.8 )%

INCOME (LOSS) FROM CONTINUING OPERATIONS ATTRIBUTABLE TO KEY

Key Community Bank

$ 54 $ (16 ) $ 70 N/M 123 $ 96 $ 27 28.1 %

Key Corporate Bank

96 109 (13 ) (11.9 )% $ 317 294 23 7.8

Other Segments

92 104 (12 ) (11.5 ) 230 203 27 13.3

Total Segments

242 197 45 22.8 670 593 77 13.0

Reconciling Items

(7 ) 19 (26 ) N/M (35 ) 46 (81 ) N/M

Total

$ 235 $ 216 $ 19 8.8 % $ 635 $ 639 $ (4 ) (.6 )%

Key Community Bank summary of operations

Continued credit card penetration and successful integration of branches in Western New York

Nine consecutive quarters of average loan growth

Core deposits up $2.3 billion, or 5.5%, from the prior year

As shown in Figure 16, Key Community Bank recorded net income attributable to Key of $54 million for the third quarter of 2013, compared to a net loss attributable to Key of $16 million for the year-ago quarter.

Taxable-equivalent net interest income decreased by $19 million, or 5.1%, from the third quarter of 2012 due to declines in the deposit spread in the current period as a result of the continued low-rate environment. Average loans and leases grew 6.2% while average deposits increased .8% from one year ago.

Noninterest income declined by $5 million, or 2.5%, from the year-ago quarter. Consumer mortgage income decreased $8 million, and other income declined $3 million. These decreases were partially offset by increases in cards and payments income and trust and investment services income of $3 million each.

The provision for loan and lease losses decreased by $99 million, or 80.5%, from the third quarter of 2012. During the third quarter of 2012, the application of updated regulatory guidance related to debts discharged through Chapter 7 bankruptcy increased the provision $45 million, and the acquisition of the credit card portfolio and Western New York branches increased the provision $32 million. Net loan charge-offs decreased $64 million from the same period one year ago, partially due to the application of the updated regulatory guidance in the third quarter of 2012 as discussed above.

Noninterest expense declined by $37 million, or 7.7 %, from the year-ago quarter as a result of Key’s efficiency initiative. Personnel expense decreased $17 million primarily due to declines in salaries, incentive compensation, and employee benefits. Nonpersonnel expense declined $20 million primarily due to declines in business services and professional fees, computer processing, and internally-allocated costs.

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Figure 16. Key Community Bank

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

SUMMARY OF OPERATIONS

Net interest income (TE)

$ 357 $ 376 $ (19 ) (5.1 )% $ 1,075 $ 1,089 $ (14 ) (1.3 )%

Noninterest income

194 199 (5 ) (2.5 ) 582 556 26 4.7

Total revenue (TE)

551 575 (24 ) (4.2 ) 1,657 1,645 12 .7

Provision (credit) for loan and lease losses

24 123 (99 ) (80.5 ) 123 124 (1 ) (.8 )

Noninterest expense

441 478 (37 ) (7.7 )% 1,338 1,368 (30 ) (2.2 )

Income (loss) before income taxes (TE)

86 (26 ) 112 N/M 196 153 43 28.1

Allocated income taxes (benefit) and TE adjustments

32 (10 ) 42 N/M 73 57 16 28.1

Net income (loss) attributable to Key

$ 54 $ (16 ) $ 70 N/M $ 123 $ 96 $ 27 28.1 %

AVERAGE BALANCES

Loans and leases

$ 29,495 $ 27,764 $ 1,731 6.2 % $ 29,213 $ 26,720 $ 2,493 9.3 %

Total assets

31,679 30,305 1,374 4.5 31,575 29,076 2,499 8.6

Deposits

49,652 49,269 383 .8 49,492 48,242 1,250 2.6

Assets under management at period end

$ 25,574 $ 23,246 $ 2,328 10.0 % $ 25,574 $ 23,246 $ 2,328 10.0 %

ADDITIONAL KEY COMMUNITY BANK DATA

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

NONINTEREST INCOME

Trust and investment services income

$ 68 $ 65 $ 3 4.6 % $ 201 $ 185 $ 16 8.6 %

Services charges on deposit accounts

61 62 (1 ) (1.6 ) 179 177 2 1.1

Cards and payments income

36 33 3 9.1 107 84 23 27.4

Other noninterest income

29 39 (10 ) (25.6 ) 95 110 (15 ) (13.6 )

Total noninterest income

$ 194 $ 199 $ (5 ) (2.5 )% $ 582 $ 556 $ 26 4.7 %

AVERAGE DEPOSITS OUTSTANDING

NOW and money market deposit accounts

$ 26,564 $ 24,991 $ 1,573 6.3 % $ 26,340 $ 23,964 $ 2,376 9.9 %

Savings deposits

2,510 2,368 142 6.0 2,503 2,144 359 16.7

Certificates of deposits ($100,000 or more)

2,264 2,936 (672 ) (22.9 ) 2,401 3,214 (813 ) (25.3 )

Other time deposits

3,949 5,137 (1,188 ) (23.1 ) 4,194 5,594 (1,400 ) (25.0 )

Deposits in foreign office

278 292 (14 ) (4.8 ) 277 292 (15 ) (5.1 )

Noninterest-bearing deposits

14,087 13,545 542 4.0 13,777 13,034 743 5.7

Total deposits

$ 49,652 $ 49,269 $ 383 .8 % $ 49,492 $ 48,242 $ 1,250 2.6 %

HOME EQUITY LOANS

Average balance

$ 10,247 $ 9,734

Weighted-average loan-to-value ratio (at date of origination)

71 % 71 %

Percent first lien positions

58 54

OTHER DATA

Branches

1,044 1,087

Automated teller machines

1,350 1,620

Key Corporate Bank summary of operations

Investment banking and debt placement fees increased 3.7% from the prior year

Average loan balances up 9% from the prior year

Average deposits up 25.2% from the prior year

As shown in Figure 17, Key Corporate Bank recorded net income attributable to Key of $96 million for the third quarter of 2013, compared to $109 million for the same period one year ago.

Taxable-equivalent net interest income decreased by $1 million, or .5%, compared to the third quarter of 2012. Average earning assets increased $1.7 billion, or 8.3%, from the year-ago quarter, driving a $7 million increase in earning asset spread. Average deposit balances increased $3.2 billion, or 25.2%, from the year-ago quarter, driven by third-party servicing acquisitions and increased public sector deposits. However, these increases in balances were offset by declines in the deposit spread as a result of the continued low-rate environment.

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Noninterest income increased by $8 million, or 4.4%, from the third quarter of 2012. Increases in investment banking and debt placement fees, corporate services, and other income were partially offset by a decrease in operating lease income and other leasing gains compared to the year-ago quarter.

The provision for loan and lease losses was a charge of $13 million compared to a credit of $3 million for the third quarter of 2012 due to loan growth and lower levels of recovery.

Noninterest expense increased by $16 million, or 8%, from the third quarter of 2012. This increase was driven by a $2 million charge in the provision (credit) for losses on lending-related commitments compared to a credit of $6 million for the third quarter of 2012. Internally-allocated costs were also higher in the current quarter than one year ago.

Figure 17. Key Corporate Bank

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

SUMMARY OF OPERATIONS

Net interest income (TE)

$ 188 $ 189 $ (1 ) (.5 )% $ 565 $ 575 $ (10 ) (1.7 )%

Noninterest income

189 181 8 4.4 567 543 24 4.4

Total revenue (TE)

377 370 7 1.9 1,132 1,118 14 1.3

Provision (credit) for loan and lease losses

13 (3 ) 16 N/M 7 14 (7 ) (50.0 )

Noninterest expense

217 201 16 8.0 629 636 (7 ) (1.1 )

Income (loss) before income taxes (TE)

147 172 (25 ) (14.5 ) 496 468 28 6.0

Allocated income taxes and TE adjustments

51 63 (12 ) (19.0 ) 179 171 8 4.7

Net income (loss)

96 109 (13 ) (11.9 ) 317 297 20 6.7

Less: Net income (loss) attributable to noncontrolling interests

3 (3 ) N/M

Net income (loss) attributable to Key

$ 96 $ 109 $ (13 ) (11.9 )% $ 317 $ 294 $ 23 7.8 %

AVERAGE BALANCES

Loans and leases

$ 20,586 $ 18,893 $ 1,693 9.0 % $ 20,256 $ 18,677 $ 1,579 8.5 %

Loans held for sale

422 441 (19 ) (4.3 ) 433 487 (54 ) (11.1 )

Total assets

24,487 22,912 1,575 6.9 24,108 22,826 1,282 5.6

Deposits

16,125 12,879 3,246 25.2 15,241 12,287 2,954 24.0

Assets under management at period end

$ 10,536 $ 12,341 $ (1,805 ) (14.6 )% $ 10,536 $ 12,341 $ (1,805 ) (14.6 )%

ADDITIONAL KEY CORPORATE BANK DATA

Three months ended
September 30,
Change Nine months ended
September 30,
Change

dollars in millions

2013 2012 Amount Percent 2013 2012 Amount Percent

NONINTEREST INCOME

Trust and investment services income

$ 31 $ 31 $ 95 $ 97 $ (2 ) (2.1 )%

Investment banking and debt placement fees

85 82 $ 3 3.7 % 246 210 36 17.1

Operating lease income and other leasing gains

14 21 (7 ) (33.3 ) 45 66 (21 ) (31.8 )

Corporate services income

34 28 6 21.4 96 96

Service charges on deposit accounts

11 12 (1 ) (8.3 ) 33 35 (2 ) (5.7 )

Cards and payments income

6 6 15 16 (1 ) (6.3 )

Payments and services income

51 46 5 10.9 144 147 (3 ) (2.0 )

Other noninterest income

8 1 7 700.0 37 23 14 60.9

Total noninterest income

$ 189 $ 181 $ 8 4.4 % $ 567 $ 543 $ 24 4.4 %

Other Segments

Other Segments consist of Corporate Treasury, Community Development, Key’s Principal Investing unit, and various exit portfolios. Other Segments generated net income attributable to Key of $92 million for the third quarter of 2013, compared to net income attributable to Key of $104 million for the same period last year. These results were primarily attributable to a decrease in other income due to a $54 million gain on the redemption of certain trust preferred securities. The net gain resulting from the early termination of leveraged leases was $15 million (a $23 million gain in operating lease income and other leasing gains less an $8 million charge for the write-off of capitalized loan origination costs) in the third quarter of 2013 compared to a net gain of $26 million in the third quarter of 2012, which also contributed to the decline in other segments. These decreases were partially offset by an increase in net interest income of $24 million, adjusted for the impact of the leveraged lease terminations discussed above, and a decline in noninterest expense of $19 million.

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Financial Condition

Loans and loans held for sale

At September 30, 2013, total loans outstanding from continuing operations were $53.6 billion, compared to $52.8 billion at December 31, 2012 and $51.4 billion at September 30, 2012. Loans related to the discontinued operations of the education lending business, which are excluded from total loans at September 30, 2013, December 31, 2012, and September 30, 2012, totaled $4.7 billion, $5.2 billion, and $5.3 billion, respectively. The increase in our outstanding loans from continuing operations over the past twelve months results primarily from increased lending activity in our commercial, financial and agricultural portfolio along with the previously discussed credit card portfolio and branch acquisition. For more information on balance sheet carrying value, see Note 1 (“Summary of Significant Accounting Policies”) under the headings “Loans” and “Loans Held for Sale” on pages 119-120 of our 2012 Form 10-K.

Commercial loan portfolio

Commercial loans outstanding were $37.5 billion at September 30, 2013, an increase of $1.9 billion, or 5%, compared to September 30, 2012.

Commercial, financial and agricultural . Our commercial, financial and agricultural loans, also referred to as “Commercial and Industrial,” represented 45% of our total loan portfolio at September 30, 2013, 44% at December 31, 2012, and 43% at September 30, 2012, and are the largest component of our total loans. These loans are originated by both Key Corporate Bank and Key Community Bank and are comprised of fixed and variable rate loans to our large, middle market and small business clients.

Figure 18 provides our commercial, financial and agricultural loans by industry classification for the periods ended September 30, 2013, December 31, 2012, and September 30, 2012.

Figure 18. Commercial, Financial and Agricultural Loans

September 30, 2013 December 31, 2012 September 30, 2012

dollars in millions

Amount Percent
of Total
Amount Percent
of Total
Amount Percent
of Total

Industry classification:

Services

$ 5,769 23.7 % $ 5,610 24.1 % $ 5,302 24.1 %

Manufacturing

4,140 17.0 4,196 18.1 3,961 18.0

Public utilities

1,789 7.4 1,424 6.1 1,223 5.6

Financial services

2,163 8.9 2,236 9.6 2,176 9.9

Wholesale trade

1,951 8.0 1,604 6.9 1,680 7.7

Retail trade

1,024 4.2 889 3.8 818 3.7

Mining

617 2.5 761 3.3 833 3.8

Dealer floor plan

1,027 4.2 1,216 5.2 1,035 4.7

Property management

784 3.2 798 3.4 761 3.5

Transportation

959 4.0 851 3.7 774 3.5

Building contractors

521 2.1 459 2.0 448 2.0

Agriculture/forestry/fishing

513 2.1 584 2.5 555 2.5

Insurance

164 .7 112 .5 113 .5

Public administration

335 1.4 446 1.9 439 2.0

Communications

231 1.0 183 .8 239 1.1

Individuals

2 1 2

Other

2,328 9.6 1,872 8.1 1,620 7.4

Total

$ 24,317 100.0 % $ 23,242 100.0 % $ 21,979 100.0 %

Commercial, financial and agricultural loans increased $2.3 billion, or 11%, from the same period last year with Key Corporate Bank increasing $1.8 billion and Key Community Bank up $404 million. We have experienced growth in new high credit quality loan commitments, and utilization with clients in our middle market segment, and as well as in our Institutional and Capital Markets business. While there was loan growth in several industry classifications compared to the year ago quarter, the most significant growth occurred in the public utilities industry classification, which increased by 46.3%. Our two largest industry classifications — services and manufacturing — increased by 8.8% and 4.5%, respectively, when compared to the year ago quarter. The services and manufacturing industries represented 23.7% and 17.0%, respectively, of the total commercial, financial and agricultural loan portfolio at September 30, 2013, compared to 24.1% and 18.0%, respectively, at September 30, 2012. At the end of each of the quarterly periods provided in Figure 18 above, loans in the services and manufacturing industry classifications accounted for over 40% of our total commercial, financial and agricultural loan portfolio.

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Services and manufacturing are focus areas where we maintain dedicated industry verticals that are staffed by relationship managers who possess deep industry experience and knowledge. Our loans in the services classification grew by $467 million, or 8.8%, compared to last year. The growth in the services loan portfolio was largely related to increases in lending to large corporate, middle market, and business banking clients and was partially offset by decreases in loans to clients in private bank and real estate. Loans in the manufacturing classification grew by $179 million, or 4.5%, compared to the same period one year ago. Increases in lending to large corporate, middle market, and business banking clients accounted for the majority of the growth in this classification.

Commercial real estate loans . Our commercial real estate (“CRE”) lending business is conducted through two primary sources: our 13-state banking franchise, and KeyBank Real Estate Capital, a national line of business that cultivates relationships with owners of CRE located both within and beyond the branch system. This line of business deals primarily with nonowner-occupied properties (generally properties for which at least 50% of the debt service is provided by rental income from nonaffiliated third parties) and accounted for approximately 55% of our average year-to-date commercial real estate loans, compared to 54% one year ago. KeyBank Real Estate Capital generally focuses on larger owners and operators of commercial real estate.

CRE loans represent 16% of our total loan portfolio at September 30, 2013 compared to 17% one year ago. These loans include both owner and nonowner occupied properties which at September 30, 2013 represented 23% of our commercial loan portfolio compared to 24% one year ago. These loans were $8.6 billion at September 30, 2013 and September 30, 2012. We have been de-risking the portfolio by changing our focus from developers to owners of completed and stabilized CRE.

Figure 19 includes commercial mortgage and construction loans in both Key Community Bank and Key Corporate Bank. As shown in Figure 19, this loan portfolio is diversified by both property type and geographic location of the underlying collateral.

As shown in Figure 19, at September 30, 2013, our CRE portfolio included mortgage loans of $7.5 billion and construction loans of $1.1 billion, representing 14% and 2%, respectively, of our total loans. At September 30, 2013, nonowner-occupied loans represented 66% of our total CRE loans and owner-occupied loans represented 34% of our total CRE loans. The average size of mortgage loans originated during the third quarter of 2013 was $3.5 million, and our largest mortgage loan at September 30, 2013, had a balance of $66.3 million. At September 30, 2013, our average construction loan commitment was $5.2 million. Our largest construction loan commitment was $56.7 million, and our largest construction loan amount outstanding was $55.7 million.

Also shown in Figure 19, 66% of our CRE loans at September 30, 2013 were for nonowner-occupied properties compared to 64% at September 30, 2012. Approximately 16% of these loans were construction loans at both September 30, 2013 and 2012. Typically, these properties are not fully leased at the origination of the loan. The borrower relies upon additional leasing through the life of the loan to provide the cash flow necessary to support debt service payments. A significant decline in economic growth, and in turn, rental rates and occupancy would adversely affect our portfolio of construction loans.

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Figure 19. Commercial Real Estate Loans

September 30, 2013 Geographic Region Total Percent of
Total
Construction Commercial
Mortgage

dollars in millions

West Southwest Central Midwest Southeast Northeast

Nonowner-occupied:

Retail properties

$ 144 $ 127 $ 148 $ 79 $ 304 $ 131 $ 933 10.8 % $ 140 $ 793

Multifamily properties

303 140 396 431 597 195 2,062 24.0 517 1,545

Health facilities

178 175 121 118 234 826 9.6 11 815

Office buildings

144 8 87 141 21 98 499 5.8 43 456

Warehouses

199 19 89 119 109 535 6.2 46 489

Manufacturing facilities

1 6 66 3 76 .9 2 74

Hotels/Motels

13 5 22 48 15 103 1.2 103

Residential properties

12 24 36 23 26 121 1.4 75 46

Land and development

43 11 12 14 18 98 1.2 48 50

Other

93 18 46 71 195 423 4.9 21 402

Total nonowner-occupied

1,129 280 879 983 1,381 1,024 5,676 66.0 903 4,773

Owner-occupied

1,166 20 341 725 42 632 2,926 34.0 155 2,771

Total

$ 2,295 $ 300 $ 1,220 $ 1,708 $ 1,423 $ 1,656 $ 8,602 100.0 % $ 1,058 $ 7,544

Nonowner-occupied:

Nonperforming loans

$ 5 $ 18 $ 8 $ 12 $ 43 N/M $ 14 $ 29

Accruing loans past due 90 days or more

7 2 1 10 N/M 1 9

Accruing loans past due 30 through 89 days

3 14 2 19 N/M 2 17

West – Alaska, California, Hawaii, Idaho, Montana, Oregon, Washington and Wyoming
Southwest – Arizona, Nevada and New Mexico
Central – Arkansas, Colorado, Oklahoma, Texas and Utah
Midwest – Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin
Southeast – Alabama, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, Washington D.C. and West Virginia
Northeast – Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont

In the first nine months of 2013, nonperforming loans related to nonowner-occupied properties decreased by $84 million from December 31, 2012 to $43 million at September 30, 2013, and also decreased by $88 million when compared to September 30, 2012. Our nonowner occupied commercial real estate portfolio has increased by 2.9%, or approximately $159 million, since September 30, 2012.

If the economic recovery stalls, it may weaken the commercial real estate market fundamentals (i.e., vacancy rates, the stability of rental income and asset values), leading to reduced cash flow to support debt service payments. Reduced client cash flow would adversely affect our ability to collect such payments. Accordingly, the value of our commercial real estate loan portfolio could be adversely affected.

Commercial lease financing . We conduct commercial lease financing arrangements through our Key Equipment Finance line of business and have both the scale and array of products to compete in the equipment lease financing business. Commercial lease financing receivables represented 12% of commercial loans at September 30, 2013, and 14% at September 30, 2012.

Commercial loan modification and restructuring

We modify and extend certain commercial loans in the normal course of business for our clients. Loan modifications vary and are handled on a case by case basis with strategies responsive to the specific circumstances of each loan and borrower. In many cases, borrowers have other resources and can reinforce the credit with additional capital, collateral, guarantees or income sources.

Modifications are negotiated to achieve mutually agreeable terms that maximize loan credit quality while at the same time meeting our clients’ financing needs. Modifications made to loans of creditworthy borrowers not experiencing financial difficulties and under circumstances where ultimate collection of all principal and interest is not in doubt are not classified as TDRs. In accordance with applicable accounting guidance, a loan is classified as a TDR only when the borrower is experiencing financial difficulties and a creditor concession has been granted.

Our concession types are primarily interest rate reductions, forgiveness of principal, and other modifications. Loan extensions are sometimes coupled with these primary concession types. Because economic conditions have improved modestly and we have restructured loans to provide the optimal opportunity for successful repayment by the borrower, certain of our restructured loans have returned to accrual status and consistently performed under the restructured loan terms over the past year.

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If the loan terms are extended at less than normal market rates for similar lending arrangements, our Asset Recovery Group is consulted to help determine if any concession granted would result in designation as a TDR. Transfer to our Asset Recovery Group is considered for any commercial loan determined to be a TDR. During the third quarter of 2013, there were $53 million of new restructured commercial loans.

For more information on concession types for our commercial accruing and nonaccruing TDRs, see Note 4 (“Asset Quality”).

Figure 20. Commercial TDRs by Note Type and Accrual Status

in millions

September 30,
2013
June 30,
2013
March 31,
2013
December 31,
2012
September 30,
2012

Commercial TDRs by Note Type

Tranche A

$ 135 $ 102 $ 101 $ 117 $ 166

Total Commercial TDRs

$ 135 $ 102 $ 101 $ 117 $ 166

Commercial TDRs by Accrual Status

Nonaccruing

$ 84 $ 50 $ 52 $ 96 $ 114

Accruing

51 52 49 21 52

Total Commercial TDRs

$ 135 $ 102 $ 101 $ 117 $ 166

We often use an A-B note structure for our TDRs, breaking the existing loan into two tranches. First, we create an A note. As the objective of this TDR note structure is to achieve a fully performing and well-rated A note, we focus on sizing that note to a level that is supported by cash flow available to service debt at current market terms and consistent with our customary underwriting standards. This note structure typically will include a debt coverage ratio of 1.2 or better of cash flow to monthly payments of market interest, and principal amortization of generally not more than 25 years. (These metrics are adjusted from time to time based upon changes in long-term markets and “take out underwriting standards” of our various lines of business.) Appropriately sized A notes are more likely to return to accrual status, allowing us to resume recognizing interest income. As the borrower’s payment performance improves, these restructured notes typically also allow for an upgraded internal quality risk rating classification. Moreover, the borrower retains ownership and control of the underlying collateral (typically, commercial real estate), the borrower’s capital structure is strengthened (often to the point that fresh capital is attracted to the transaction), and local markets are spared distressed/fire sales.

The B note typically is an interest-only note with no required amortization until the property stabilizes and generates excess cash flow. This excess cash flow customarily is applied directly to the principal of the A note. We evaluate the B note when we consider returning the A note to accrual status. In many cases, the B note is charged off at the same time the A note is returned to accrual status. Alternatively, both A and B notes may be simultaneously returned to accrual if credit metrics are supportive.

Restructured nonaccrual loans may be returned to accrual status based on a current, well documented evaluation of the credit, which would include analysis of the borrower’s financial condition, prospects for repayment under the modified terms, and alternate sources of repayment such as the value of loan collateral. We wait a reasonable period (generally a minimum of six months) to establish the borrower’s ability to sustain historical repayment performance before returning the loan to accrual status. Sustained historical repayment performance prior to the restructuring also may be taken into account. The primary consideration for returning a restructured loan to accrual status is the reasonable assurance that the full contractual principal balance of the loan and the ongoing contractually required interest payments will be fully repaid. Although our policy is a guideline, considerable judgment is required to review each borrower’s circumstances.

All loans processed as TDRs, including A notes and any non-charged-off B notes, are reported as TDRs during the calendar year in which the restructure took place.

Additional information regarding TDRs is provided in Note 4 (“Asset Quality”).

Extensions . Project loans typically are refinanced into the permanent commercial loan market at maturity, but sometimes they are modified and extended. Extension terms take into account the specific circumstances of the client relationship, the status of the project, and near-term prospects for both the client and the collateral. In all cases, pricing and loan structure are

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reviewed and, where necessary, modified to ensure the loan has been priced to achieve a market rate of return and loan terms that are appropriate for the risk. Typical enhancements include one or more of the following: principal paydown, increased amortization, additional collateral, increased guarantees, and a cash flow sweep. Some maturing construction loans have automatic extension options built in; in those cases, pricing and loan terms cannot be altered.

Loan pricing is determined based on the strength of the borrowing entity and the strength of the guarantor, if any. Therefore, pricing for an extended loan may remain the same because the loan is already priced at or above current market.

We do not consider loan extensions in the normal course of business (under existing loan terms or at market rates) as TDRs, particularly when ultimate collection of all principal and interest is not in doubt and no concession has been made. In the case of loan extensions where either collection of all principal and interest is uncertain or a concession has been made, we would analyze such credit under the accounting guidance to determine whether it qualifies as a TDR. Extensions that qualify as TDRs are measured for impairment under the applicable accounting guidance.

Guarantors . We conduct a detailed guarantor analysis (1) for all new extensions of credit, (2) at the time of any material modification/extension, and (3) typically annually, as part of our on-going portfolio and loan monitoring procedures. This analysis requires the guarantor entity to submit all appropriate financial statements, including balance sheets, income statements, tax returns, and real estate schedules.

While the specific steps of each guarantor analysis may vary, the high level objectives include determining the overall financial conditions of the guarantor entities, including: size, quality, and nature of asset base; net worth (adjusted to reflect our opinion of market value); leverage; standing liquidity; recurring cash flow; contingent and direct debt obligations; and near term debt maturities.

Borrower and guarantor financial statements are required at least annually within 90-120 days of the calendar/fiscal year end. Income statements and rent rolls for project collateral are required quarterly. We may require certain information, such as liquidity, certifications, status of asset sales or debt resolutions, and real estate schedules to be provided more frequently.

We routinely seek performance from guarantors of impaired debt if the guarantor is solvent. We may not seek to enforce the guaranty if we are precluded by bankruptcy or we determine the cost to pursue a guarantor exceeds the value to be returned given the guarantor’s verified financial condition. We often are successful in obtaining either monetary payment or the cooperation of our solvent guarantors to help mitigate loss, cost and the expense of collections.

As of September 30, 2013, we had $5.5 million of mortgage and construction loans that had a loan-to-value ratio greater than 1.0, and were accounted for as performing loans. These loans were not considered impaired due to one or more of the following factors: (i) underlying cash flow adequate to service the debt at a market rate of return with adequate amortization; (ii) a satisfactory borrower payment history; and (iii) acceptable guarantor support.

Consumer loan portfolio

Consumer loans outstanding increased by $244 million, or 2%, from one year ago. The home equity portfolio is the largest segment of our consumer loan portfolio. Approximately 97% of this portfolio at September 30, 2013, is derived from our Key Community Bank within our 13 state footprint. The remainder of the portfolio, which has been in an exit mode since the fourth quarter of 2007, was originated from the Consumer Finance line of business and is now included in Other Segments. Home equity loans in Key Community Bank increased by $517 million, or 5%, over the past twelve months as a result of stabilized home values, improved employment, and favorable borrowing conditions.

As shown in Figure 16, we hold the first lien position for approximately 58% of the Key Community Bank home equity portfolio at September 30, 2013, and 54% at September 30, 2012. For consumer loans with real estate collateral, we track borrower performance monthly. Regardless of the lien position, credit metrics are refreshed quarterly, including recent Fair Isaac Corporation scores as well as original and updated loan-to-value ratio. This information is used in establishing the ALLL. Our methodology is described in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Allowance for Loan and Lease Losses” that begins on page 120 of our 2012 Form 10-K.

Regulatory guidance issued in January 2012 addressed specific risks and required actions within home equity portfolios associated with second lien loans. At September 30, 2013, 42% of our home equity portfolio is secured by second lien mortgages. On at least a quarterly basis, we continue to monitor the risk characteristics of these loans when determining whether our loss estimation methods are appropriate.

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Figure 21 summarizes our home equity loan portfolio by source at the end of each of the last five quarters, as well as certain asset quality statistics and yields on the portfolio as a whole.

Figure 21. Home Equity Loans

2013 2012

dollars in millions

Third Second First Fourth Third

SOURCES OF PERIOD END LOANS

Key Community Bank

$ 10,285 $ 10,173 $ 9,809 $ 9,816 $ 9,768

Other

353 375 401 423 409

Total

$ 10,638 $ 10,548 $ 10,210 $ 10,239 $ 10,177

Nonperforming loans at period end

$ 211 $ 221 $ 217 $ 231 (a), (b) $ 189 (a) , (b)

Net loan charge-offs for the period

14 19 20 (7 ) 67

Yield for the period (c)

4.05 % 4.07 % 4.12 % 4.16 % 4.19 %

(a) Includes $48 million of performing home equity second liens that are subordinate to first liens and 120 days or more past due or in foreclosure, or for which the first mortgage delinquency timeframe is unknown. Such second liens are now being reported as nonperforming loans based upon regulatory guidance issued in January 2012.
(b) Includes $72 million of performing secured loans that were discharged through Chapter 7 bankruptcy and not formally re-affirmed as addressed in regulatory guidance that was updated in the third quarter of 2012. Such loans have been designated as nonperforming and TDRs.
(c) From continuing operations.

Loans held for sale

As shown in Note 3 (“Loans and Loans Held for Sale”), our loans held for sale increased to $699 million at September 30, 2013 from $599 million at December 31, 2012 and totaled $628 million at September 30, 2012.

At September 30, 2013, loans held for sale included $608 million of commercial mortgages, which increased by $124 million from September 30, 2012, $23 million of residential mortgage loans, which decreased $94 million from September 30, 2012, and $68 million of commercial, financial, and agricultural loans, which increased $55 million from September  30, 2012.

Loan sales

As shown in Figure 22, during the first nine months of 2013, we sold $2.6 billion of commercial real estate loans, $738 million of residential real estate loans, $288 million of commercial lease financing loans, and $236 million of commercial loans. Most of these sales came from the held-for-sale portfolio; however, $150 million of these loan sales related to the held-to-maturity portfolio.

Loan sales classified as held for sale generated net gains of $91 million in the first nine months of 2013 and are included in “investment banking and debt placement fees” and “other income” on the income statement.

Among the factors that we consider in determining which loans to sell are:

our business strategy for particular lending areas;

whether particular lending businesses meet established performance standards or fit with our relationship banking strategy;

our A/LM needs;

the cost of alternative funding sources;

the level of credit risk;

capital requirements; and

market conditions and pricing.

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Figure 22 summarizes our loan sales for the first nine months of 2013 and all of 2012.

Figure 22. Loans Sold (Including Loans Held for Sale)

in millions

Commercial Commercial
Real Estate
Commercial
Lease
Financing
Residential
Real Estate
Total

2013

Third quarter

$ 17 $ 923 $ 129 $ 184 $ 1,253

Second quarter

181 815 90 226 1,312

First quarter

38 880 69 328 1,315

Total

$ 236 $ 2,618 $ 288 $ 738 $ 3,880

2012

Fourth quarter

$ 38 $ 1,233 $ 53 $ 493 $ 1,817

Third quarter

46 787 47 503 1,383

Second quarter

24 808 26 379 1,237

First quarter

36 715 22 400 1,173

Total

$ 144 $ 3,543 $ 148 $ 1,775 $ 5,610

Figure 23 shows loans that are either administered or serviced by us, but not recorded on the balance sheet. The table includes loans that have been sold.

Figure 23. Loans Administered or Serviced

in millions

September 30,
2013
June 30,
2013
March 31,
2013
December 31,
2012
September 30,
2012

Commercial real estate loans (a)

$ 199,464 $ 172,398 $ 109,173 $ 107,630 $ 98,309

Commercial lease financing

623 548 516 520 519

Commercial loans

345 352 353 343 333

Total

$ 200,432 $ 173,298 $ 110,042 $ 108,493 $ 99,161

(a) The increase in commercial real estate loans in the third quarter and second quarter of 2013 includes $27 billion and $63.2 billion, respectively, of loans associated with commercial servicing portfolio acquired on June 24, 2013.

In the event of default by a borrower, we are subject to recourse with respect to approximately $1.3 billion of the $200 billion of loans administered or serviced at September 30, 2013. Additional information about this recourse arrangement is included in Note 15 (“Contingent Liabilities and Guarantees”) under the heading “Recourse agreement with FNMA.”

We derive income from several sources when retaining the right to administer or service loans that are sold. We earn noninterest income (recorded as “other income”) from fees for servicing or administering loans. This fee income is reduced by the amortization of related servicing assets. In addition, we earn interest income from investing funds generated by escrow deposits collected in connection with the servicing of commercial real estate loans.

Securities

Our securities portfolio totaled $17.4 billion at September 30, 2013, compared to $16 billion at December 31, 2012, and $16.1 billion at September 30, 2012. Available-for-sale securities were $12.6 billion at September 30, 2013, compared to $12.1 billion at December 31, 2012, and $12 billion at September 30, 2012. Held-to-maturity securities were $4.8 billion at September 30, 2013, compared to $3.9 billion at December 31, 2012, and $4.1 billion at September 30, 2012. Essentially all of our held-to-maturity securities portfolio was invested in CMOs at September 30, 2013.

As shown in Figure 24, all of our mortgage-backed securities, which include both securities available for sale and held-to-maturity securities, are issued by government-sponsored enterprises or GNMA, and are traded in highly liquid secondary markets. These securities are recorded on the balance sheet at fair value for the available-for-sale portfolio and at cost for the held-to-maturity portfolio. For more information about these securities, see Note 5 (“Fair Value Measurements”) under the heading “Qualitative Disclosures of Valuation Techniques” and Note 6 (“Securities”).

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Figure 24. Mortgage-Backed Securities by Issuer

in millions

September 30,
2013
December 31,
2012
September 30,
2012

FHLMC

$ 7,467 $ 7,923 $ 8,002

FNMA

6,129 5,246 5,314

GNMA

3,760 2,746 2,700

Total (a)

$ 17,356 $ 15,915 $ 16,016

(a) Includes securities held in the available-for-sale and held-to-maturity portfolios.

Securities available for sale

The majority of our securities available-for-sale portfolio consists of CMOs, which are debt securities secured by a pool of mortgages or mortgage-backed securities. CMOs generate interest income and serve as collateral to support certain pledging agreements. At September 30, 2013, we had $12.5 billion invested in CMOs and other mortgage-backed securities in the available-for-sale portfolio, compared to $12 billion at December 31, 2012, and $11.9 billion at September 30, 2012.

We periodically evaluate our securities available-for-sale portfolio in light of established A/LM objectives, changing market conditions that could affect the profitability of the portfolio, and the level of interest rate risk to which we are exposed. These evaluations may cause us to take steps to adjust our overall balance sheet positioning.

In addition, the size and composition of our securities available-for-sale portfolio could vary with our needs for liquidity and the extent to which we are required (or elect) to hold these assets as collateral to secure public funds and trust deposits. Although we generally use debt securities for this purpose, other assets, such as securities purchased under resale agreements or letters of credit, are used occasionally when they provide a lower cost of collateral or more favorable risk profiles.

Throughout 2012 and in the first nine months of 2013, our investing activities continued to complement other balance sheet developments and provide for our ongoing liquidity management needs. Our actions to not reinvest the monthly security cash flows at various times during this time period served to provide the liquidity necessary to address our funding requirements. These funding requirements included ongoing loan growth and occasional debt maturities, as well as the Western New York branch acquisition in July 2012 (including credit card assets obtained in September 2012) and the acquisition of Key-branded credit card assets in August 2012.

Figure 25 shows the composition, yields and remaining maturities of our securities available for sale. For more information about these securities, including gross unrealized gains and losses by type of security and securities pledged, see Note 6 (“Securities”).

Figure 25. Securities Available for Sale

dollars in millions

States and
Political
Subdivisions
Collateralized
Mortgage
Obligations (a)
Other
Mortgage-
Backed
Securities (a)
Other
Securities (b)
Total Weighted-
Average
Yield

September 30, 2013

Remaining maturity:

One year or less

$ 1 $ 498 $ 1 $ 500 3.24 %

After one through five years

16 10,193 749 $ 24 10,982 2.42

After five through ten years

24 1,088 7 1,119 1.67

After ten years

5 5 5.75

Fair value

$ 41 $ 11,779 $ 762 $ 24 $ 12,606

Amortized cost

40 11,810 733 20 12,603 2.38 %

Weighted-average yield (c)

6.07 % 2.30 % 3.51 % 2.38 % (d)

Weighted-average maturity

5.1 years 3.7 years 2.9 years 1.3 years 3.7 years

December 31, 2012

Fair value

$ 49 $ 11,464 $ 538 $ 43 $ 12,094

Amortized cost

47 11,148 491 42 11,728 2.91 %

September 30, 2012

Fair value

$ 54 $ 11,283 $ 598 $ 27 $ 11,962

Amortized cost

52 10,949 543 25 11,569 3.15 %

(a) Maturity is based upon expected average lives rather than contractual terms.
(b) Includes primarily marketable equity securities.

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(c) Weighted-average yields are calculated based on amortized cost. Such yields have been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%.
(d) Excludes $24 million of securities at September 30, 2013, that have no stated yield.

Held-to-maturity securities

Federal Agency CMOs constitute essentially all of our held-to-maturity securities. The remaining balance is comprised of foreign bonds and capital securities. Figure 26 shows the composition, yields and remaining maturities of these securities.

Figure 26. Held-to-Maturity Securities

dollars in millions

Collateralized
Mortgage
Obligations
Other
Securities
Total Weighted-
Average
Yield (a)

September 30, 2013

Remaining maturity:

One year or less

$ 7 $ 7 4.14 %

After five through ten years

$ 4,669 13 4,682 1.84

After one through five years

146 146 1.84

Amortized cost

$ 4,815 $ 20 $ 4,835 1.84 %

Fair value

4,710 20 4,730

Weighted-average yield

1.84 % 2.58 % (b) 1.84 % (b)

Weighted-average maturity

4.0 years 2.0 years 4.0 years

December 31, 2012

Amortized cost

$ 3,913 $ 18 $ 3,931 1.92 %

Fair value

3,974 18 3,992

September 30, 2012

Amortized cost

$ 4,135 $ 18 $ 4,153 1.92 %

Fair value

4,194 18 4,212

(a) Weighted-average yields are calculated based on amortized cost. Such yields have been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%.
(b) Excludes $5 million of securities at September 30, 2013, that have no stated yield.

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Other investments

Principal investments — investments in equity and mezzanine instruments made by our Principal Investing unit — represented 58% of other investments at September 30, 2013. They include direct investments (investments made in a particular company) as well as indirect investments (investments made through funds that include other investors). Principal investments are predominantly made in privately held companies and are carried at fair value ($585 million at September 30, 2013, $627 million at December 31, 2012, and $669 million at September 30, 2012).

In addition to principal investments, “other investments” include other equity and mezzanine instruments, such as certain real estate-related investments that are carried at fair value, as well as other types of investments that generally are carried at cost.

Most of our other investments are not traded on an active market. We determine the fair value at which these investments should be recorded based on the nature of the specific investment and all available relevant information. This review may encompass such factors as the issuer’s past financial performance and future potential, the values of public companies in comparable businesses, the risks associated with the particular business or investment type, current market conditions, the nature and duration of resale restrictions, the issuer’s payment history, our knowledge of the industry, third-party data and other relevant factors. During the first nine months of 2013, net gains from our principal investing activities (including results attributable to noncontrolling interests) totaled $32 million, which includes $5 million of net unrealized gains. These net gains are recorded as “net gains (losses) from principal investing” on the income statement. Additional information regarding these investments is provided in Note 5 (“Fair Value Measurements”).

Deposits and other sources of funds

Domestic deposits are our primary source of funding. During the third quarter of 2013, average domestic deposits were $65.4 billion and represented 87% of the funds we used to support loans and other earning assets, compared to $62 billion and 86% during the same quarter of 2012. The composition of our average deposits is shown in Figure 8 in the section entitled “Net interest income.”

The increase in average domestic deposits in the third quarter of 2013, compared to the third quarter of 2012, was driven by corporate clients and the addition of escrow deposits from our servicing business acquisition. The overall growth resulted from an increase in demand deposits of $2.5 billion and interest-bearing non-time deposits of $2.7 billion. This deposit growth was partially offset by $1.8 billion of run-off from one year ago in certificates of deposit and other time deposits. Improved funding mix and previous maturities of our certificates of deposit have reduced the cost of total domestic deposits from .38% for the third quarter of 2012 to .22% for the third quarter of 2013.

Wholesale funds, consisting of deposits in our foreign office and short-term borrowings, averaged $2.8 billion during third quarter of 2013, compared to $2.9 billion during third quarter of 2012. The change from 2012 resulted from a $45 million decrease in foreign office deposits, a $7 million decrease in bank notes and other short-term borrowings, and a $15 million increase in federal funds purchased and securities sold under agreements to repurchase.

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Capital

At September 30, 2013, our shareholders’ equity was $10.2 billion, down $65 million from December 31, 2012. The following sections discuss certain factors that contributed to this change. For other factors that contributed to the change, see the Consolidated Statements of Changes in Equity.

CCAR and capital actions

As part of its ongoing supervisory process, the Federal Reserve requires BHCs like KeyCorp to submit an annual comprehensive capital plan and to update that plan to reflect material changes in a firm’s risk profile, business strategies, or corporate structure, including but not limited to changes in planned capital actions. As previously reported, on January 7, 2013, we submitted to the Federal Reserve and provided to the OCC under the annual CCAR process our 2013 capital plan. On March 14, the Federal Reserve announced that it did not object to our 2013 capital plan. At its March 2013 meeting, our Board authorized up to $426 million of Common Share repurchases in the open market or through privately negotiated transactions. The authorization was expressly in addition to any amounts remaining under preexisting authority. Common Share repurchases under the current authorization are expected to be executed through the first quarter of 2014.

Our Board of Directors at its September meeting approved the use of the cash portion of the after-tax gain from the sale of Victory for additional Common Share repurchases, and we received no objection from the Federal Reserve to use the cash portion of the after-tax gain for this purpose. During the third quarter of 2013, we completed $198 million of Common Share repurchases on the open market under our 2013 capital plan. This amount included repurchases related to the cash portion of the net after-tax gain from the sale of Victory.

Dividends

Consistent with the 2013 capital plan, during the third quarter of 2013, we made a dividend payment of $.055 per Common Share, or $49 million, on our Common Shares. We made dividend payments of $.055 per Common Share, or $49 million, and $.05 per Common Share, or $47 million, during the second and first quarters of 2013, respectively. Changes to future dividends may be evaluated by the Board of Directors based upon our earnings, financial condition, and other factors, including regulatory review. Further information regarding the capital plan process and CCAR is included in the “Supervision and Regulation” section of our 2012 Form 10-K in Item 1. Business under the heading “Capital Assessment and Review of Capital Actions.”

During the third quarter of 2013, we also made a dividend payment of $1.9375 per share, or $6 million, on our Series A Preferred Stock.

Common shares outstanding

Our Common Shares are traded on the NYSE under the symbol KEY with 30,803 holders of record at September 30, 2013. Our book value per Common Share was $11.05 based on 897.8 million shares outstanding at September 30, 2013, compared to $10.78 based on 925.8 million shares outstanding at December 31, 2012, and $10.64 based on 936.2 million shares outstanding at September 30, 2012. At September 30, 2013, our tangible book value per Common Share was $9.92 compared to $9.67 at December 31, 2012, and $9.54 at September 30, 2012.

Figure 27 shows activities that caused the change in outstanding Common Shares over the past five quarters.

Figure 27. Changes in Common Shares Outstanding

2013 2012

in thousands

Third Second First Fourth Third

Shares outstanding at beginning of period

912,883 922,581 925,769 936,195 945,473

Common shares issued (repurchased)

(16,364 ) (10,786 ) (6,790 ) (10,530 ) (9,639 )

Shares reissued (returned) under employee benefit plans

1,302 1,088 3,602 104 361

Shares outstanding at end of period

897,821 912,883 922,581 925,769 936,195

As shown above, Common Shares outstanding decreased by 15.1 million shares during the third quarter of 2013 from share repurchases under our 2013 capital plan and the net activity in our employee benefit plans.

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At September 30, 2013, we had 119.1 million treasury shares, compared to 91.2 million treasury shares at December 31, 2012, and 80.8 million treasury shares at September 30, 2012. Going forward we expect to reissue treasury shares as needed in connection with stock-based compensation awards and for other corporate purposes.

Information on repurchases of Common Shares by KeyCorp is included in Part II, Item 2. “Unregistered Sales of Equity Securities and Use of Proceeds” of this report.

Capital adequacy

Capital adequacy is an important indicator of financial stability and performance. All of our capital ratios remain in excess of regulatory requirements at September 30, 2013. Our capital and liquidity are intended to position us to weather an adverse credit cycle while continuing to serve our clients’ needs, as well as to adjust to the Regulatory Capital Rules described in this report under the heading “Supervision and regulation”. Our shareholders’ equity to assets ratio was 11.25% at September 30, 2013, compared to 11.51% at December 31, 2012, and 11.79% at September 30, 2012. Our tangible common equity to tangible assets ratio was 9.93% at September 30, 2013, compared to 10.15% at December 31, 2012, and 10.39% at September 30, 2012.

Banking industry regulators prescribe minimum capital ratios for BHCs like KeyCorp and their banking subsidiaries. Risk-based capital guidelines require a minimum level of capital as a percent of “risk-weighted assets.” Risk-weighted assets consist of total assets plus certain off-balance sheet and market risk items, subject to adjustment for predefined credit risk factors. Currently, banks and BHCs must maintain, at a minimum, Tier 1 capital as a percent of risk-weighted assets of 4.00% and total capital as a percent of risk-weighted assets of 8.00%. As of September 30, 2013, our Tier 1 risk-based capital ratio and our total risk-based capital ratios were 11.92% and 14.37%, respectively, compared to 12.15% and 15.13%, respectively, at December 31, 2012 and 12.10% and 15.17%, respectively, at September 30, 2012.

Another indicator of capital adequacy, the leverage ratio, is defined as Tier 1 capital as a percentage of average quarterly tangible assets. BHCs that either have the highest supervisory rating or have implemented the Federal Reserve’s risk-adjusted measure for market risk — as we have — must maintain a minimum leverage ratio of 3.00%. All other BHCs must maintain a minimum ratio of 4.00%. As of September 30, 2013, our leverage ratio was 11.33%, compared to 11.41% at December 31, 2012 and 11.37% at September 30, 2012.

The adoption of the Regulatory Capital Rules changes the regulatory capital standards that apply to BHCs by phasing out the treatment of capital securities and cumulative preferred securities as eligible Tier 1 capital. The phase-out period, beginning January 1, 2015, will result in our trust preferred securities issued by the KeyCorp capital trusts being treated only as Tier 2 capital by 2016. These changes apply the same leverage and risk-based capital requirements that apply to depository institutions to BHCs, savings and loan holding companies, and nonbank financial companies identified as systemically important. The section titled “Supervision and regulation” of this report contains more detailed information regarding the Regulatory Capital Rules, and the section titled “Supervision and Regulation” under Item 1. Business of our 2012 Form 10-K contains additional information regarding capital.

As of September 30, 2013, our Tier 1 risk-based capital ratio, leverage ratio, and total risk-based capital ratio were 11.92%, 11.33%, and 14.37%, respectively. The trust preferred securities issued by the KeyCorp capital trusts contribute $340 million or 41, 39, and 41 basis points to our Tier 1 risk-based capital ratio, Tier 1 leverage ratio, and total risk-based capital ratio, respectively, as of September 30, 2013. The new minimum capital ratios together with the estimated capital ratios of Key at September 30, 2013, calculated on a fully phased-in basis under the Regulatory Capital Rules are set forth in Figure 4 of this report.

Federal bank regulators group FDIC-insured depository institutions into five categories, ranging from “well-capitalized” to “critically undercapitalized.” A “well-capitalized” institution must meet or exceed the prescribed threshold ratios of 6.00% for Tier 1 risk-based capital, 5.00% for Tier 1 leverage capital, and 10.00% for total risk-based capital and must not be subject to any written agreement, order or directive to meet and maintain a specific capital level for any capital measure. If these provisions applied to BHCs, we believe we would qualify as “well-capitalized” at September 30, 2013, and we believe there has not been any change in condition or event since that date that would cause a change in capital category. Analysis on an estimated basis, accounting for the phase-out of our trust preferred securities as Tier 1 eligible (and therefore as Tier 2 instead) as of September 30, 2013, also determines that we would qualify as “well-capitalized” under current regulatory guidelines (Basel I), with the estimated Tier 1 risk-based capital ratio, estimated leverage ratio, and estimated total risk-based capital ratio being 11.51%, 10.95%, and 14.37%, respectively. Figure 5 in the “Supervision and regulation” section above, describes the new threshold capital ratios for a “well capitalized” and an “adequately capitalized” institution under the

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Regulatory Capital Rules. The regulatory defined capital categories serve a limited supervisory function. Investors should not use our estimated ratios as a representation of our overall financial condition or prospects of KeyCorp. A discussion of the regulatory capital standards and other related capital adequacy regulatory standards is included in the section “Supervision and Regulation” under Item 1. Business of our 2012 Form 10-K under the heading “Capital.”

Traditionally, the banking regulators have assessed bank and BHC capital adequacy based on both the amount and composition of capital, the calculation of which is prescribed in federal banking regulations. As a result of the financial crisis, the Federal Reserve has intensified its assessment of capital adequacy on a component of Tier 1 risk-based capital, known as Tier 1 common equity, and its review of the consolidated capitalization of systemically important financial companies, including KeyCorp. The capital modifications mandated by the Regulatory Capital Rules are consistent with the renewed focus on Tier 1 common equity and the consolidated capitalization of banks, BHCs, and covered nonbank financial companies, which resulted from the financial crisis. Tier 1 common equity is neither formally defined by GAAP nor prescribed in amount by federal banking regulations; this measure is considered to be a non-GAAP financial measure. Figure 7 in the “Highlights of Our Performance” section reconciles Key shareholders’ equity, the GAAP performance measure, to Tier 1 common equity, the corresponding non-GAAP measure. Our Tier 1 common equity ratio was 11.17% at September 30, 2013, compared to 11.36% at December 31, 2012, and 11.30% at September 30, 2012.

Generally, for risk-based capital purposes, deferred tax assets that are dependent upon future taxable income are limited to the lesser of: (i) the amount of deferred tax assets that a financial institution expects to realize within one year of the calendar quarter-end date, based on its projected future taxable income for the year, or (ii) 10% of the amount of an institution’s Tier 1 capital. At September 30, 2013, December 31, 2012, and September 30, 2012, we had no net deferred tax assets deducted from Tier 1 capital and risk-weighted assets. At September 30, 2013, for Key’s consolidated operations, we had a federal net deferred tax asset of $197 million and a state deferred tax asset of $7 million compared to a federal deferred tax asset of $83 million and a state deferred tax liability of $13 million at December 31, 2012, and a federal deferred tax asset of $41 million and a state deferred tax liability of $29 million at September 30, 2012. We have recorded a valuation allowance of $2 million against the gross deferred tax assets associated with certain state net operating loss carryforwards and state credit carryforwards.

Regulatory Capital Rules

The Regulatory Capital Rules provide for the phase-out of Tier 1 capital treatment for capital securities beginning in January 2015. As a result, our outstanding trust preferred securities will, by 2016, become Tier 2 capital. The “Supervision and regulation” section of this report contains a more detailed discussion of the Regulatory Capital Rules. Figure 5 in the “Supervision and regulation” section above discloses the new minimum capital ratios together with the estimated capital ratios of Key at September 30, 2013, calculated on a fully phased-in basis under the Regulatory Capital Rules. Given our strong capital position, we expect to be able to satisfy the capital framework established under the Regulatory Capital Rules on our compliance date of January 1, 2015.

Figure 28 represents the details of our regulatory capital position at September 30, 2013, December 31, 2012, and September 30, 2012, under the existing Basel I standards.

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Figure 28. Capital Components and Risk-Weighted Assets

September 30, December 31, September 30,

dollars in millions

2013 2012 2012

TIER 1 CAPITAL

Key shareholders’ equity

$ 10,206 $ 10,271 $ 10,251

Qualifying capital securities

340 339 339

Less: Goodwill

979 979 979

Accumulated other comprehensive income (a)

(409 ) (172 ) (109 )

Other assets (b)

96 114 121

Total Tier 1 capital

9,880 9,689 9,599

TIER 2 CAPITAL

Allowance for losses on loans and liability for losses on lending-related commitments (c)

946 972 995

Net unrealized gains on equity securities available for sale

1

Qualifying long-term debt

1,087 1,405 1,444

Total Tier 2 capital

2,034 2,377 2,439

Total risk-based capital

$ 11,914 $ 12,066 $ 12,038

TIER 1 COMMON EQUITY

Tier 1 capital

$ 9,880 $ 9,689 $ 9,599

Less: Qualifying capital securities

340 339 339

Series A Preferred Stock

282 291 291

Total Tier 1 common equity

$ 9,258 $ 9,059 $ 8,969

RISK-WEIGHTED ASSETS

Risk-weighted assets on balance sheet

$ 65,080 $ 63,995 $ 63,012

Risk-weighted off-balance sheet exposure

17,528 16,575 16,687

Less: Goodwill

979 979 979

Other assets (b)

355 368 470

Plus: Market risk-equivalent assets

1,639 511 1,115

Gross risk-weighted assets

82,913 79,734 79,365

Less: Excess allowance for loan and lease losses

2

Net risk-weighted assets

$ 82,913 $ 79,734 $ 79,363

AVERAGE QUARTERLY TOTAL ASSETS

$ 88,498 $ 86,239 $ 85,856

CAPITAL RATIOS

Tier 1 risk-based capital

11.92 % 12.15 % 12.10 %

Total risk-based capital

14.37 15.13 15.17

Leverage (d)

11.33 11.41 11.37

Tier 1 common equity

11.17 11.36 11.30

(a) Includes net unrealized gains or losses on securities available for sale (except for net unrealized losses on marketable equity securities), net gains or losses on cash flow hedges, and amounts resulting from the application of the applicable accounting guidance for defined benefit and other postretirement plans.
(b) Other assets deducted from Tier 1 capital and risk-weighted assets consist of disallowed deferred tax assets, disallowed intangible assets (excluding goodwill) and deductible portions of nonfinancial equity investments. There were no disallowed deferred tax assets at September 30, 2013, December 31, 2012, and September 30, 2012.
(c) The allowance for loan and lease losses included in Tier 2 capital is limited by regulation to 1.25% of the sum of gross risk-weighted assets plus low level exposures and residual interests calculated under the direct reduction method, as defined by the Federal Reserve. The allowance for loan and lease losses includes $38 million, $55 million, and $66 million at September 30, 2013, December 31, 2012, and September 30, 2012, respectively, of allowance classified as “discontinued assets” on the balance sheet.
(d) This ratio is Tier 1 capital divided by average quarterly total assets as defined by the Federal Reserve less: (i) goodwill, (ii) the disallowed intangible assets described in footnote (b), and (iii) deductible portions of nonfinancial equity investments; plus assets derecognized as an offset to AOCI resulting from the adoption and subsequent application of the applicable accounting guidance for defined benefit and other postretirement plans.

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Risk Management

Overview

Like all financial services companies, we engage in business activities and assume the related risks. The most significant risks we face are credit, liquidity, market, compliance, operational, strategic, and reputation risks. Our risk management activities are focused on ensuring we properly identify, measure and manage such risks across the entire enterprise to maintain safety and soundness and maximize profitability. Certain of these risks are defined and discussed in greater detail in the remainder of this section.

The KeyCorp Board of Directors (the “Board”) serves in an oversight capacity ensuring that Key’s risks are managed in a manner that is effective and balanced and adds value for the shareholders. The Board understands Key’s risk philosophy, approves the risk appetite, inquires about risk practices, reviews the portfolio of risks, compares the actual risks to the risk appetite and is apprised of significant risks, both actual and emerging, and determines whether management is responding appropriately. The Board challenges management and ensures accountability.

The Board’s Audit Committee assists the Board in oversight of financial statement integrity, regulatory and legal compliance, independent auditors’ qualifications and independence and all risk review functions including internal audit. The Audit Committee discusses policies related to risk assessment and risk management and the processes related to risk review and compliance. The Audit Committee has responsibility over financial reporting, compliance risk and legal matters, the implementation, management and evaluation of operational risk controls and information, security and fraud risk, and associated reputation and strategic risks.

The Board’s Risk Committee assists the Board in oversight of strategies, policies, procedures and practices relating to the management of credit risk, market risk, interest rate risk, and liquidity risk, including the actions taken to mitigate these risks, as well as reputational and strategic risks. The Risk Committee also oversees the maintenance of appropriate regulatory and economic capital, reviews the Enterprise Risk Management (ERM) reports, and approves any material changes to the charter of the ERM Committee.

The Audit and Risk Committees meet jointly, as appropriate, to discuss matters that relate to each committee’s responsibilities. In addition to regularly scheduled bi-monthly meetings, the Audit Committee convenes to discuss the content of our financial disclosures and quarterly earnings releases. Committee chairpersons routinely meet with management during interim months to plan agendas for upcoming meetings and to discuss emerging trends and events that have transpired since the preceding meeting. All members of the Board receive formal reports designed to keep them abreast of significant developments during the interim months.

Our ERM Committee, chaired by the Chief Executive Officer and comprised of other senior level executives, is responsible for managing risk and ensuring that the corporate risk profile is managed in a manner consistent with our risk appetite. The ERM Program encompasses our risk philosophy, policy, framework and governance structure for the management of risks across the entire company. The ERM Committee reports to the Board’s Risk Committee. Annually, the Board reviews and approves the ERM Program, as well as the risk appetite and corporate risk tolerances for major risk categories. We use a risk-adjusted capital framework to manage risks. This framework is approved and managed by the ERM Committee.

Tier 2 Risk Governance Committees support the ERM Committee by identifying early warning events and trends, escalating emerging risks and discussing forward-looking assessments. Membership of the Risk Governance Committees includes representatives from each of the Three Lines of Defense. The First Line of Defense is the Line of Business primarily responsible to accept, own, proactively identify, monitor and manage risk. The Second Line of Defense comprises Risk Management representatives who provide independent, centralized oversight over all risk categories by aggregating, analyzing and reporting risk information. Risk Review provides the Third Line of Defense in their role to provide independent assessment and testing of the effectiveness, appropriateness and adherence to KeyCorp’s risk management policies, practices and controls.

The Chief Risk Officer ensures that relevant risk information is properly integrated into strategic and business decisions, ensures appropriate ownership of risks, provides input into performance and compensation decisions, assesses aggregate enterprise risk, monitors capabilities to manage critical risks, and executes appropriate Board and stakeholder reporting.

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Federal banking regulators continue to emphasize with financial institutions the importance of relating capital management strategy to the level of risk at each institution. We believe our internal risk management processes help us achieve and maintain capital levels that are commensurate with our business activities and risks, and conform to regulatory expectations.

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Market risk management

The cash flows and values of financial instruments change as a function of changes in market rates or prices, such as interest rates, foreign exchange rates, equity prices, commodity prices, credit spreads, or volatilities. These factors influence prospective yields, values, or prices associated with the instrument. For example, the value of a fixed-rate bond will decline when market interest rates increase, while the cash flows associated with a variable rate loan will increase when interest rates increase. The holder of a financial instrument is exposed to market risk when either the cash flows or the value of the instrument is tied to such external factors.

We manage our market risk differently based on whether the financial instrument is associated with trading or nontrading operations and activities. Our trading positions are carried at fair value with changes recorded in the income statement. These positions are subject to various market-based risk factors that impact the fair value of the financial instruments in the trading category. Our traditional banking loan and deposit products as well as long-term debt and certain short-term borrowings are nontrading positions. These positions are generally carried at the principal amount outstanding for assets and the amount owed for liabilities. The nontrading positions are subject to changes in economic value due to varying market conditions, primarily changes in interest rates.

Trading market risk

Key incurs market risk as a result of trading, investing, and client facilitation activities, principally within our investment banking and capital markets business. Key has exposures to a wide range of interest rates, equity prices, foreign exchange rates, credit spreads, and commodity prices, as well as the associated implied volatilities and spreads. Our primary market risk exposures are a result of trading activities in the derivative and fixed income markets and maintaining positions in these instruments. We maintain modest trading inventories to facilitate customer flow, make markets in securities, and hedge certain risks. The majority of our positions are traded in active markets.

Management of trading market risks . Market risk management is an integral part of Key’s risk culture. The Market Risk Committee, headed by our Chief Market Risk Officer, along with the Risk Committee of our Board and the ERM Committee (collectively, the “Committees”) provide oversight of the management of trading market risks. Market risk policies and procedures have been defined and approved by the Market Risk Committee and take into account our tolerance for risk and consideration for the business environment. The Committees regularly review and discuss market risk reports prepared by our Market Risk Management group (“MRM”) that contain our market risk exposures and results of monitoring activities.

MRM is an independent risk management function that partners with the lines of business to identify, measure, and monitor market risks throughout our company. MRM is responsible for ensuring transparency of significant market risks, monitoring compliance with established limits, and escalating limit exceptions to appropriate senior management. Market risk is monitored through various measures, such as VaR, and through routine stress testing, sensitivity, and scenario analyses. MRM conducts stress tests for each covered position using historical worst case and standard shock scenarios. VaR, stressed VaR, and other analyses are prepared daily and distributed to appropriate management.

Covered positions . We monitor the market risk of our covered positions, which includes all of our trading positions as well as all foreign exchange and commodity positions, regardless of whether the position is in a trading account. The trading account includes on-and off-balance sheet positions in financial instruments acquired with the intent to profit from price variations. All positions in the trading account are recorded at fair value, and changes in fair value are reflected in our consolidated statements of income. Information regarding our fair value policies, procedures and methodologies is provided in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Fair Value Measurements” on page 122 of our 2012 Form 10-K and Note 5 (“Fair Value Measurements”) in this report. Instruments that are used to hedge nontrading activities, such as bank issued debt and loan portfolios, equity positions that are not actively traded, and securities financing activities do not meet the definition of a covered position. MRM is responsible for identifying our portfolios as either covered or non-covered. The Covered Position Working Group develops the final list of covered positions, and a summary is provided to the Market Risk Committee.

Our significant portfolios of covered positions are detailed below. We analyze market risk by portfolios of covered positions, and do not separately measure and monitor our portfolios by risk type. The descriptions below incorporate the respective risk types associated with each of these portfolios.

Fixed income includes those instruments associated with our capital markets business and the trading of securities as a dealer. These instruments include positions in municipal bonds, bonds backed by the U.S. government, agency

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and corporate bonds, certain mortgage-backed securities, securities issued by the U.S. Treasury, money markets, and certain collateralized CMOs. The activities and instruments within the fixed income portfolio create exposures to interest rate and credit spread risks.

Foreign exchange includes foreign currency spots, forwards and options. We enter into contracts for these types of instruments primarily to accommodate the needs of clients. These activities result in exposures to foreign currency risk.

Interest rate derivatives include interest rate swaps, caps and floors, which are transacted primarily to accommodate the needs of commercial loan clients. In addition, we enter into interest rate derivatives to offset or mitigate the interest rate risk related to the client positions. The activities within this portfolio create exposures to interest rate risk.

Credit derivatives include credit default swaps, which are used to mitigate loan portfolio credit risk, and credit default swap indexes, which are used to manage the credit risk exposure associated with anticipated sales of certain commercial real estate loans. The transactions within the credit derivatives portfolio result in exposure to credit risk.

VaR and stressed VaR . VaR is the estimate of the maximum amount of loss on an instrument or portfolio due to adverse market conditions during a given time interval within a stated confidence level. Stressed VaR is used to assess the extreme conditions on market risk within our trading portfolios. MRM calculates VaR and stressed VaR on a daily basis, and the results are distributed to appropriate management. VaR and stressed VaR results are also provided to our regulators and utilized in regulatory capital calculations.

We use a VaR simulation model to measure the potential adverse effect of changes in interest rates, foreign exchange rates, equity prices, and credit spreads on the fair value of our covered positions. Historical scenarios are customized for specific covered positions, and numerous risk factors are incorporated in the calculation. VaR is calculated using daily observations over a one-year time horizon, and approximates a 95% confidence level. Statistically, this means that we would expect to incur losses greater than VaR, on average, five out of 100 trading days, or three to four times each quarter. We also calculate VaR and stressed VaR at a 99% confidence level. Two years of historical data were used in the simulation during 2012. Beginning in February 2013, the simulation uses historical data from the previous year, as we believe it more appropriately reflects the current market conditions and the risks associated with our portfolios. This change resulted in a decrease in VaR results of approximately 2% at the 95% confidence level and 15% at the 99% confidence level. We also utilize factors to estimate the exposures that contain optionality features, such as options and cancellable provisions.

The VaR model is an effective tool in estimating ranges of possible gains and losses on our covered positions. However, there are limitations inherent in the VaR model since it uses historical results over a given time interval to estimate future performance. Historical results may not be indicative of future results, and changes in the market or composition of our portfolios could have a significant impact on the accuracy of the VaR model. We regularly review and enhance the modeling techniques, inputs and assumptions used. Our market risk policy includes the independent validation of our VaR model by Key’s Risk Management Group on an annual basis. The Model Risk Management Committee oversees the Model Validation Program, and results of validations are discussed with the ERM Committee.

MRM backtests our VaR model on a daily basis to evaluate its predictive power. The test compares VaR model results at the 99% confidence level to observed daily profit and loss. Results of backtesting are provided to the Market Risk Committee. Backtesting exceptions occur when trading losses exceed VaR. Actual losses did not exceed daily trading VaR on any day during the quarters ended September 30, 2013 and 2012.

We do not engage in correlation trading, or utilize the internal model approach for measuring default and credit migration risk. Our net VaR approach incorporates diversification, but our VaR calculation does not include the impact of counterparty risk and our own credit spreads on derivatives.

The aggregate VaR at the 99% confidence level for all covered positions was $1.7 million at September 30, 2013, and $1.9 million at September 30, 2012. The decrease in aggregate VaR was primarily due to reduced exposures in credit derivatives as well as the change from using two years of historical data to one year for the VaR simulation, which was partially offset by an increase in the interest rate derivatives and fixed income VaR. Figure 29 summarizes our VaR at the 99% confidence level for significant portfolios of covered positions for the third quarter of 2013 and 2012.

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Figure 29. VaR for Significant Portfolios of Covered Positions

2013 2012
Three months ended September 30, Three months ended September 30,

in millions

High Low Mean September 30, High Low Mean September 30,

Trading account assets:

Fixed income

1.0 0.3 0.6 0.8 0.8 0.2 0.4 0.6

Derivatives:

Interest rate

0.4 0.2 0.3 0.4 0.4 0.1 0.2 0.1

Foreign exchange

0.1 0.2 0.1

Credit

0.5 0.2 0.4 0.4 1.4 0.9 1.2 1.0

Stressed VaR is calculated using our general VaR results at the 99% confidence level and applying certain assumptions. The aggregate stressed VaR for all covered positions was $5.0 million at September 30, 2013. Figure 30 summarizes our stressed VaR for significant portfolios of covered positions for the third quarter of 2013 as used for market risk capital charge calculation purposes. Stressed VaR was not calculated for market risk regulatory capital purposes during 2012.

Figure 30. Stressed VaR for Significant Portfolios of Covered Positions

2013
Three months ended September 30,

in millions

High Low Mean September 30,

Trading account assets:

Fixed income

3.1 0.8 1.8 2.5

Derivatives:

Interest rate

1.2 0.7 1.0 1.1

Foreign exchange

0.3 0.1

Credit

1.6 0.6 1.1 1.2

Internal capital adequacy assessment . Market risk is a component of our internal capital adequacy assessment. Our risk-weighted assets include a market risk equivalent asset position, which consists of a VaR component, stressed VaR component, and a specific risk add-on. Specific risk is the price risk of individual financial instruments, which is not accounted for by changes in broad market risk factors. Specific risk is measured through a standardized approach for positions where the VaR model does not capture specific risk. Specific risk calculations are run quarterly by MRM, and approved by the Chief Market Risk Officer. The VaR, stressed VaR, and specific risk components are added together to arrive at a total market risk equivalent assets calculation.

Nontrading market risk

Most of our market risk is derived from interest rate fluctuations. Interest rate risk, which is inherent in the banking industry, is measured by the potential for fluctuations in net interest income and the EVE. Such fluctuations may result from changes in interest rates and differences in the repricing and maturity characteristics of interest-earning assets and interest-bearing liabilities. We manage the exposure to changes in net interest income and the EVE in accordance with our risk appetite, and within Board approved policy limits.

Interest rate risk positions are influenced by a number of factors including the balance sheet positioning that arises out of consumer preferences for loan and deposit products, economic conditions, the competitive environment within our markets and changes in market interest rates that affect client activity and our hedging, investing, funding and capital positions. The primary components of interest rate risk exposure consist of gap risk, basis risk, yield curve risk and option risk.

“Gap risk is the exposure to changes in interest rates and occurs when the volume of interest-bearing liabilities and the volume of interest-earning assets they fund (for example, deposits used to fund loans) do not mature or reprice at the same time.

“Basis risk” is the exposure to asymmetrical changes in interest rate indexes and occurs when floating-rate assets and floating-rate liabilities reprice at the same time, but in response to different market factors or indexes.

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“Yield curve risk” is the exposure to non-parallel changes in the slope of the yield curve (where the yield curve depicts the relationship between the yield on a particular type of security and its term to maturity) and occurs when interest-bearing liabilities and the interest-earning assets they fund do not price or reprice to the same term point on the yield curve.

“Option risk” is the exposure to a customer or counterparty’s ability to take advantage of the interest rate environment and terminate or reprice one of our assets, liabilities or off-balance sheet instruments prior to contractual maturity without a penalty. Option risk occurs when exposures to customer and counterparty early withdrawals or early prepayments are not mitigated with an offsetting position or appropriate compensation.

Oversight of nontrading market risk is governed by the Risk Committee of our Board, the ERM Committee and the ALCO. These committees regularly review various reports, including interest rate risk summaries, trends, peer comparisons, variance analyses, projections, and sensitivity analyses. The reviews generate a discussion of positions, trends and directives on interest rate risk and inform a number of our decisions. Guidance for the oversight and management of interest rate risk is provided through the asset/liability management policy, which is governed by the ALCO. We communicate with individuals within and outside of the company on a daily basis to discuss emerging issues.

Net interest income simulation analysis . The primary tool we use to measure our interest rate risk is simulation analysis. For purposes of this analysis, we estimate our net interest income based on the current and projected composition of our on- and off-balance sheet positions, accounting for recent and anticipated trends in customer activity. The analysis also incorporates assumptions for the current and projected interest rate environments, including a most likely macro-economic scenario. Simulation modeling assumes that residual risk exposures will be managed to within the risk appetite.

We measure the amount of net interest income at risk by simulating the change in net interest income that would occur if the federal funds target rate were to gradually increase or decrease over the next twelve months, and term rates were to move in a similar fashion. Our standard rate scenarios encompass a gradual increase or decrease of 200 basis points, but due to the low interest rate environment, we have modified the standard to a gradual decrease of 25 basis points over two months with no change over the following ten months. After calculating the amount of net interest income at risk to interest rate changes, we compare that amount with the base case of an unchanged interest rate environment. We also perform regular stress tests and sensitivities on the model inputs that could materially change the resulting risk assessments. One set of stress tests and sensitivities assesses the effect of interest rate inputs on simulated exposures. Assessments are performed using different shapes of the yield curve, including a sustained flat yield curve, an inverted slope yield curve, changes in credit spreads, an immediate parallel change in market interest rates, and changes in the relationship of money market interest rates. Another set of stress tests and sensitivities assesses the effect of loan and deposit assumptions and assumed discretionary strategies on simulated exposures. Assessments are performed on changes to the following assumptions: the pricing of deposits without contractual maturities; changes in lending spreads; prepayments on loans and securities; other loan and deposit balance shifts; investment, funding and hedging activities; and liquidity and capital management strategies.

Simulation analysis produces only a sophisticated estimate of interest rate exposure based on judgments related to assumption inputs into the simulation model. We tailor assumptions to the specific interest rate environment and yield curve shape being modeled, and validate those assumptions on a regular basis. Our simulations are performed with the assumption that interest rate risk positions will be actively managed through the use of on- and off-balance sheet financial instruments to achieve the desired residual risk profile. However, actual results may differ from those derived in simulation analysis due to unanticipated changes to the balance sheet composition, customer behavior, product pricing, market interest rates, investment, funding and hedging activities, and repercussions from unanticipated or unknown events.

Figure 31 presents the results of the simulation analysis at September 30, 2013, and 2012. At September 30, 2013, our simulated exposure to changes in interest rates was moderately asset sensitive. Policy limits for risk management require the development of remediation plans to maintain residual risk within tolerance if simulation modeling demonstrates that a gradual increase or decrease in short-term interest rates over the next twelve months would adversely affect net interest income over the same period by more than 4%. As shown in Figure 31, we are operating within these limits.

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Figure 31. Simulated Change in Net Interest Income

September 30, 2013

Basis point change assumption (short-term rates)

-25 +200

ALCO policy limits

-4.00 % -4.00 %

Interest rate risk assessment

-1.21 % 2.13 %

September 30, 2012

Basis point change assumption (short-term rates)

-25 +200

ALCO policy limits

-4.00 % -4.00 %

Interest rate risk assessment

-.85 % 1.39 %

The results of additional sensitivity analysis of alternate interest rate paths and loan and deposit behavior assumptions indicates that net interest income could increase or decrease from the base simulation results presented in Figure 31. Net interest income is highly dependent on the timing, magnitude, frequency, and path of interest rate increases and assumption inputs for deposit repricing relationships, lending spreads, and the balance behavior of transaction accounts. The unprecedented low level of interest rates increases the uncertainty when modeling future deposit balances and repricing behavior. As shown in Figure 31, our sensitivity testing of both assumptions and variables suggests an increase or decrease of 50 basis points in our simulated exposure to a gradual 200 basis point increase in rates is reasonable at this time. Increases in both short term and intermediate term rates would benefit net interest income over time.

To support continued progress toward maximum employment and price stability, the FOMC expects that a highly accommodative stance of monetary policy will remain appropriate for a considerable time after the asset purchase program ends and the economic recovery strengthens, and in particular expects to keep the federal funds rate at exceptionally low levels. Key will continue to monitor balance sheet flows and expects the benefit from rising rates to increase prior to any increase in the federal funds rate. Our current interest rate risk position could fluctuate to higher or lower levels of risk depending on the competitive environment and client behavior that may affect the actual volume, mix, maturity, and repricing characteristics of loan and deposit flows. As changes occur to both the configuration of the balance sheet and the outlook for the economy, management proactively evaluates hedging opportunities that may change our interest rate risk profile.

We also conduct simulations that measure the effect of changes in market interest rates in the second and third years of a three-year horizon. These simulations are conducted in a manner similar to those based on a twelve-month horizon. To capture longer-term exposures, we calculate exposures to changes to the EVE as discussed in the following section.

Economic value of equity modeling . EVE complements net interest income simulation analysis as it estimates risk exposure beyond twelve-, twenty-four and thirty-six month horizons. EVE modeling measures the extent to which the economic values of assets, liabilities and off-balance sheet instruments may change in response to fluctuations in interest rates. EVE is calculated by subjecting the balance sheet to an immediate 200 basis point increase or decrease in interest rates, measuring the resulting change in the values of assets, liabilities and off-balance sheet instruments, and comparing those amounts with the base case of an unchanged interest rate environment. Because the calculation of EVE under an immediate 200 basis point decrease in interest rates in the current low rate environment results in certain interest rates declining to zero and a less than 200 basis point decrease in certain yield curve term points, we have modified the standard declining rate scenario to an immediate 100 basis point decrease. This analysis is highly dependent upon assumptions applied to assets and liabilities with non-contractual maturities. Those assumptions are based on historical behaviors, as well as our expectations. We develop remediation plans that would maintain residual risk within tolerance if this analysis indicates that our EVE will decrease by more than 15% in response to an immediate increase or decrease in interest rates. We are operating within these guidelines.

Management of interest rate exposure . We use the results of our various interest rate risk analyses to formulate A/LM strategies to achieve the desired risk profile while managing to our objectives for capital adequacy and liquidity risk exposures. Specifically, we manage interest rate risk positions by purchasing securities, issuing term debt with floating or fixed interest rates, and using derivatives — predominantly in the form of interest rate swaps, which modify the interest rate characteristics of certain assets and liabilities.

Figure 32 shows all swap positions that we hold for A/LM purposes. These positions are used to convert the contractual interest rate index of agreed-upon amounts of assets and liabilities (i.e., notional amounts) to another interest rate index. For example, fixed-rate debt is converted to a floating rate through a “receive fixed/pay variable” interest rate swap. The volume, maturity and mix of portfolio swaps change frequently as we adjust our broader A/LM objectives and the balance sheet positions to be hedged. For more information about how we use interest rate swaps to manage our risk profile, see Note 7 (“Derivatives and Hedging Activities”).

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Figure 32. Portfolio Swaps by Interest Rate Risk Management Strategy

September 30, 2013
Weighted-Average September 30, 2012

dollars in millions

Notional
Amount
Fair
Value
Maturity
(Years)
Receive
Rate
Pay
Rate
Notional
Amount
Fair
Value

Receive fixed/pay variable — conventional A/LM (a)

$ 9,300 $ 12 2.5 .7 % .2 % $ 12,740 $ 101

Receive fixed/pay variable — conventional debt

4,160 259 4.2 3.3 .3 3,519 463

Pay fixed/receive variable — conventional debt

208 (6 ) 10.9 .3 3.0 281 (29 )

Total portfolio swaps

$ 13,668 $ 265 (b) 3.1 1.5 % .3 % $ 16,540 $ 535 (b)

(a) Portfolio swaps designated as A/LM are used to manage interest rate risk tied to both assets and liabilities.
(b) Excludes accrued interest of $32 million and $38 million for September 30, 2013 and 2012, respectively.

Liquidity risk management

We define “liquidity” as the ongoing ability to accommodate liability maturities and deposit withdrawals, meet contractual obligations, and fund asset growth and new business transactions at a reasonable cost, in a timely manner and without adverse consequences. Liquidity management involves maintaining sufficient and diverse sources of funding to accommodate planned, as well as unanticipated, changes in assets and liabilities under both normal and adverse conditions.

Governance structure

We manage liquidity for all of our affiliates on an integrated basis. This approach considers the unique funding sources available to each entity, as well as each entity’s capacity to manage through adverse conditions. The approach also recognizes that adverse market conditions or other events that could negatively affect the availability or cost of liquidity will affect the access of all affiliates to sufficient wholesale funding.

Oversight of the liquidity risk management process is governed by the Board’s Risk Committee, the KeyBank Board of Directors, the ERM Committee and the ALCO. These groups regularly review various liquidity reports, including liquidity and funding summaries, liquidity trends, peer comparisons, variance analyses, liquidity projections, hypothetical funding erosion stress tests and goal tracking reports. The reviews generate a discussion of positions, trends and directives on liquidity risk and shape a number of our decisions. When liquidity pressure is elevated, positions are monitored more closely and reporting is more intensive. We communicate with individuals within and outside of the company on a daily basis to discuss emerging issues.

Factors affecting liquidity

Our liquidity could be adversely affected by both direct and indirect events. An example of a direct event would be a downgrade in our public credit ratings by a rating agency. Examples of indirect events (events unrelated to us) that could impair our access to liquidity would be an act of terrorism or war, natural disasters, political events, or the default or bankruptcy of a major corporation, mutual fund or hedge fund. Similarly, market speculation, or rumors about us or the banking industry in general may adversely affect the cost and availability of normal funding sources.

Our credit ratings at September 30, 2013, are shown in Figure 33. We believe that these credit ratings, under normal conditions in the capital markets, will enable the parent company or KeyBank to issue fixed income securities to investors.

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Figure 33. Credit Ratings

Senior Subordinated Series A
Short-Term Long-Term Long-Term Capital Preferred

September 30, 2013

Borrowings Debt Debt Securities Stock

KEYCORP (THE PARENT COMPANY)

Standard & Poor’s

A-2 BBB+ BBB BBB- BBB-

Moody’s

P-2 Baa1 Baa2 Baa3 Ba1

Fitch

F1 A- BBB+ BB+ BB

DBRS

R-2(high) BBB(high) BBB BBB BB(low)

KEYBANK

Standard & Poor’s

A-2 A- BBB+ N/A N/A

Moody’s

P-2 A3 Baa1 N/A N/A

Fitch

F1 A- BBB+ N/A N/A

DBRS

R-1(low) A(low) BBB(high) N/A N/A

Managing liquidity risk

We regularly monitor our funding sources and measure our capacity to obtain funds in a variety of scenarios in an effort to maintain an appropriate mix of available and affordable funding. In the normal course of business, we perform a monthly hypothetical funding erosion stress test for both KeyCorp and KeyBank. In a “heightened monitoring mode,” we may conduct the hypothetical funding erosion stress tests more frequently, and use assumptions to reflect the changed market environment. Our testing incorporates estimates for loan and deposit lives based on our historical studies. Erosion stress tests analyze potential liquidity scenarios under various funding constraints and time periods. Ultimately, they determine the periodic effects that major direct and indirect events would have on our access to funding markets and our ability to fund our normal operations. To compensate for the effect of these assumed liquidity pressures, we consider alternative sources of liquidity and maturities over different time periods to project how funding needs would be managed.

We maintain a Contingency Funding Plan that outlines the process for addressing a liquidity crisis. The plan provides for an evaluation of funding sources under various market conditions. It also assigns specific roles and responsibilities for managing liquidity through a problem period. As part of the plan, we maintain a liquidity reserve through balances in our liquid asset portfolio. During a problem period, that reserve could be used as a source of funding to provide time to develop and execute a longer-term strategy. The liquid asset portfolio at September 30, 2013, totaled $9.8 billion, consisting of $6.3 billion of unpledged securities, $1.1 billion of securities available for secured funding at the Federal Home Loan Bank of Cincinnati, and $2.4 billion of net balances of federal funds sold and balances in our Federal Reserve account. The liquid asset portfolio can fluctuate due to excess liquidity, heightened risk, or prefunding of expected outflows, such as debt maturities. Additionally, as of September 30, 2013, our unused borrowing capacity secured by loan collateral was $15.6 billion at the Federal Reserve Bank of Cleveland and $2.7 billion at the Federal Home Loan Bank of Cincinnati.

Long-term liquidity strategy

Our long-term liquidity strategy is to be predominantly funded by core deposits. However, we may use wholesale funds to sustain an adequate liquid asset portfolio, meet daily cash demands, and allow management flexibility to execute business initiatives. Key’s client-based relationship strategy provides for a strong core deposit base which, in conjunction with intermediate and long-term wholesale funds managed to a diversified maturity structure and investor base, supports our liquidity risk management strategy. We use the loan to deposit ratio as a metric to monitor these strategies. Our target loan to deposit ratio is 90-100% (at September 30, 2013, our loan to deposit ratio was 84%), which we calculate as total loans, loans held for sale, and nonsecuritized discontinued loans divided by domestic deposits.

Sources of liquidity

Our primary sources of liquidity include customer deposits, wholesale funding and liquid assets. If the cash flows needed to support operating and investing activities are not satisfied by deposit balances, we rely on wholesale funding or liquid assets. Conversely, excess cash generated by operating, investing and deposit-gathering activities may be used to repay outstanding debt or invest in liquid assets.

Liquidity programs

We have several liquidity programs, which are described in Note 15 (“Long-Term Debt”) on page 184 of our 2012 Form 10-K, that enable the parent company and KeyBank to raise funds in the public and private markets when the capital markets are functioning normally. The proceeds from most of these programs can be used for general corporate purposes, including acquisitions. Each of the programs is replaced or renewed as needed. There are no restrictive financial covenants in any of these programs.

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KeyBank maintains a $20 billion Global Bank Note Program that allows KeyBank to issue notes, domestically and abroad, with original maturities of seven days or more for senior notes or five years or more for subordinated notes. These notes may be denominated in U.S. dollars or in foreign currencies. Each note will be the sole obligation of KeyBank.

In the first nine months of 2013, Key’s outstanding note balance decreased by $693 million. On January 29, 2013, Key issued $1 billion of Senior Bank Notes due February 1, 2018 under the Global Bank Note Program. These Notes have a coupon of 1.65% per annum and are not redeemable prior to maturity. Key also had maturities of $26 million in Euro medium-term notes and repayments of $750 million in Federal Home Loan Bank advances. KeyCorp had maturities of $750 million in medium-term notes.

Liquidity for KeyCorp

The primary source of liquidity for the parent is from subsidiary dividends, primarily from KeyBank NA. The parent company has sufficient liquidity when it can service its debt; support customary corporate operations and activities (including acquisitions); support occasional guarantees of subsidiaries’ obligations in transactions with third parties at a reasonable cost, in a timely manner, and without adverse consequences; and pay dividends to shareholders.

We use a cash coverage metric as the primary measure to assess parent company liquidity. The cash coverage metric measures the months into the future where projected obligations can be met with the current amount of liquidity to meet all projected obligations. We generally issue term debt to supplement dividends from KeyBank to manage our liquidity position at or above our targeted levels. The parent company generally maintains cash and short-term investments in an amount sufficient to meet projected debt maturities over at least the next 24 months. At September 30, 2013, KeyCorp held $1.4 billion in short-term investments, which we projected to be sufficient to meet our projected obligations, including the repayment of our maturing debt obligations for the periods prescribed by our risk tolerance.

Typically, the parent company meets its liquidity requirements through regular dividends from KeyBank, supplemented with term debt. Federal banking law limits the amount of capital distributions that a bank can make to its holding company without prior regulatory approval. A national bank’s dividend-paying capacity is affected by several factors, including net profits (as defined by statute) for the two previous calendar years and for the current year, up to the date of dividend declaration. During the first nine months of 2013, KeyBank paid the parent $300 million in dividends, while the nonbank subsidiaries did not make any dividend payments to the parent. The parent did not make any capital infusions to KeyBank during the first nine months of 2013. As of September 30, 2013, KeyBank has capacity to pay $209 million in dividends to KeyCorp without prior regulatory approval.

Our liquidity position and recent activity

Over the past twelve months our liquid asset portfolio, which includes overnight and short-term investments, as well as unencumbered, high quality liquid securities held as protection against a range of potential liquidity stress scenarios, has increased as a result of an increase in unpledged securities, growth in deposits related to the acquisition of the commercial mortgage servicing portfolio and special servicing business, and net customer loan and deposit flows. The liquid asset portfolio continues to exceed the amount we estimate would be necessary to manage through an adverse liquidity event by providing sufficient time to develop and execute a longer-term solution. The issuance of $1 billion of Senior Bank Notes in January 2013 provided additional liquidity to support normal business flows and maintain our liquid asset portfolio within target levels.

From time to time, KeyCorp or KeyBank may seek to retire, repurchase or exchange outstanding debt, capital securities, preferred shares or Common Shares through cash purchase, privately negotiated transactions or other means. We periodically repurchase Common Shares in the open market or through privately negotiated transactions under our 2013 capital plan authorized by our Board and not objected to by the Federal Reserve. Additional information on repurchases of Common Shares by KeyCorp is included in Part II, Item 2. Unregistered Sales of Equity Securities or Use of Proceeds of this report. Such transactions depend on prevailing market conditions, our liquidity and capital requirements, contractual restrictions, regulatory requirements and other factors. The amounts involved may be material, individually or collectively.

We generate cash flows from operations and from investing and financing activities. We have approximately $165 million of cash and cash equivalents and short-term investments in international tax jurisdictions as of September 30, 2013. As we consider alternative long-term strategic and liquidity plans, opportunities to repatriate these amounts would result in

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approximately $12 million in taxes to be paid. If we were to cease operations in all international tax jurisdictions, the total amount of taxes to be paid would increase to approximately $32 million. Accordingly, we have included the total amount as a deferred tax liability at September 30, 2013.

The consolidated statements of cash flows summarize our sources and uses of cash by type of activity for the nine-month periods ended September 30, 2013, and 2012.

Credit risk management

Credit risk is the risk of loss to us arising from an obligor’s inability or failure to meet contractual payment or performance terms. Like other financial services institutions, we make loans, extend credit, purchase securities and enter into financial derivative contracts, all of which have related credit risk.

Credit policy, approval and evaluation

We manage credit risk exposure through a multifaceted program. The Credit Risk Committee approves both retail and commercial credit policies. These policies are communicated throughout the organization to foster a consistent approach to granting credit.

Our credit risk management team is responsible for credit approval, is independent of our lines of business, and consists of senior officers who have extensive experience in structuring and approving loans. Only credit risk management members are authorized to grant significant exceptions to credit policies. It is not unusual to make exceptions to established policies when mitigating circumstances dictate, but most major lending units have been assigned specific thresholds to keep exceptions at a manageable level.

Loan grades are assigned at the time of origination, verified by the credit risk management team and periodically reevaluated thereafter. Most extensions of credit are subject to loan grading or scoring. This risk rating methodology blends our judgment with quantitative modeling. Commercial loans generally are assigned two internal risk ratings. The first rating reflects the probability that the borrower will default on an obligation; the second rating reflects expected recovery rates on the credit facility. Default probability is determined based on, among other factors, the financial strength of the borrower, an assessment of the borrower’s management, the borrower’s competitive position within its industry sector, and our view of industry risk within the context of the general economic outlook. Types of exposure, transaction structure and collateral, including credit risk mitigants, affect the expected recovery assessment.

Our credit risk management team uses risk models to evaluate consumer loans. These models, known as scorecards, forecast the probability of serious delinquency and default for an applicant. The scorecards are embedded in the application processing system, which allows for real-time scoring and automated decisions for many of our products. We periodically validate the loan grading and scoring processes.

We maintain an active concentration management program to encourage diversification in our credit portfolios. For individual obligors, we employ a sliding scale of exposure, known as hold limits, which is dictated by the strength of the borrower. Our legal lending limit is approximately $1.6 billion for any individual borrower. However, internal hold limits generally restrict the largest exposures to less than 20% of that amount. As of September 30, 2013, we had five client relationships with loan commitments net of credit default swaps of more than $200 million. The average amount outstanding on these five individual net obligor commitments was $38 million at September 30, 2013. In general, our philosophy is to maintain a diverse portfolio with regard to credit exposures.

We actively manage the overall loan portfolio in a manner consistent with asset quality objectives and concentration risk tolerances to mitigate credit risk. We utilize credit default swaps to transfer a portion of the credit risk associated with a particular extension of credit to a third party. At September 30, 2013, we used credit default swaps with a notional amount of $652 million to manage the credit risk associated with specific commercial lending obligations. We may also sell credit derivatives — primarily single name credit default swaps — to offset our purchased credit default swap position prior to maturity. At September 30, 2013, we had sold credit default swaps outstanding with a total notional amount of $67 million.

Credit default swaps are recorded on the balance sheet at fair value. Related gains or losses, as well as the premium paid or received for credit protection, are included in the “corporate services income” and “other income” components of noninterest income.

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We may also manage the loan portfolio using portfolio swaps and bulk purchases and sales. Our overarching goal is to manage the loan portfolio within a specified range of asset quality.

Allowance for loan and lease losses

At September 30, 2013, the ALLL was $868 million, or 1.62% of loans, compared to $888 million, or 1.73%, at September 30, 2012. The allowance includes $47 million that was specifically allocated for impaired loans of $411 million at September 30, 2013, compared to $39 million that was allocated for impaired loans of $428 million one year ago. For more information about impaired loans, see Note 4 (“Asset Quality”). At September 30, 2013, the allowance for loan and lease losses was 160.4% of nonperforming loans, compared to 136.0% at September 30, 2012.

Selected asset quality statistics for each of the past five quarters are presented in Figure 34. The factors that drive these statistics are discussed in the remainder of this section.

Figure 34. Selected Asset Quality Statistics from Continuing Operations

2013 2012

dollars in millions

Third Second First Fourth Third

Net loan charge-offs

$ 37 $ 45 $ 49 $ 58 $ 109

Net loan charge-offs to average loans

.28 % .34 % .38 % .44 % .86 %

Allowance for loan and lease losses to annualized net loan charge-offs

591.3 485.3 449.4 384.9 204.8

Allowance for loan and lease losses

$ 868 $ 876 $ 893 $ 888 $ 888

Allowance for credit losses (a)

908 913 925 917 931

Allowance for loan and lease losses to period-end loans

1.62 % 1.65 % 1.70 % 1.68 % 1.73 %

Allowance for credit losses to period-end loans

1.69 1.72 1.76 1.74 1.81

Allowance for loan and lease losses to nonperforming loans

160.4 134.4 137.4 131.8 136.0

Allowance for credit losses to nonperforming loans

167.8 140.0 142.3 136.1 142.6

Nonperforming loans at period end (b)

$ 541 $ 652 $ 650 $ 674 $ 653

Nonperforming assets at period end

579 693 705 735 718

Nonperforming loans to period-end portfolio loans

1.01 % 1.23 % 1.24 % 1.28 % 1.27 %

Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets

1.08 1.30 1.34 1.39 1.39

(a) Includes the allowance for loan and lease losses plus the liability for credit losses on lending-related unfunded commitments.
(b) September 30, 2013, June 30, 2013, March 31, 2013, December 31, 2012, and September 30, 2012 amounts exclude $18 million, $19 million, $22 million, $23 million, and $25 million, respectively, of PCI loans acquired in July 2012.

We estimate the appropriate level of the ALLL on at least a quarterly basis. The methodology used is described in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Allowance for Loan and Lease Losses” on page 102 of our 2012 10-K. Briefly, we apply expected loss rates to existing loans with similar risk characteristics and exercise judgment to assess the impact of factors such as changes in economic conditions, changes in credit policies or underwriting standards, and changes in the level of credit risk associated with specific industries and markets.

For all commercial and consumer TDRs, regardless of size, as well as impaired commercial loans with an outstanding balance greater than $2.5 million, we conduct further analysis to determine the probable loss content and assign a specific allowance to the loan if deemed appropriate. We estimate the extent of impairment by comparing the recorded investment of the loan with the estimated present value of its expected cash flows, the fair value of its underlying collateral or the loan’s observable market price. A specific allowance also may be assigned — even when sources of repayment appear sufficient — if we remain uncertain about whether the loan will be repaid in full. On at least a quarterly basis, we evaluate the appropriateness of our loss estimation methods to reduce differences between estimated incurred losses and actual losses. The ALLL at September 30, 2013, represents our best estimate of the probable credit losses inherent in the loan portfolio at that date.

As shown in Figure 35, our ALLL decreased by $20 million, or 2%, during the past twelve months. This contraction was associated with the improvement in credit quality of the loan portfolio, which has trended more favorably over the past twenty-four months. The quality of new loan originations and decreasing NPLs and net charge-offs has resulted in a reduction in our general allowance. Our delinquency trends have declined during 2012 and thus far in 2013 due to a modest level of loan growth, relatively stable conditions in the economic environment, and continued run off in our exit loan portfolio, and reflects our effort to maintain a moderate enterprise risk tolerance. Our liability for credit losses on lending-related commitments decreased by $3 million to $40 million at September 30, 2013, compared to the same period one year ago. When combined with our allowance for loan and lease losses, our total allowance for credit losses represented 1.69% of loans at the end of the third quarter of 2013, compared to 1.81% at the end of the third quarter of 2012.

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Figure 35. Allocation of the Allowance for Loan and Lease Losses

September 30, 2013 December 31, 2012 September 30, 2012

dollars in millions

Amount Percent of
Allowance to
Total Allowance
Percent of
Loan Type to
Total Loans
Amount Percent of
Allowance to
Total Allowance
Percent of
Loan Type to
Total Loans
Amount Percent of
Allowance to
Total Allowance
Percent of
Loan Type to
Total Loans

Commercial, financial and agricultural

$ 370 42.6 % 45.4 % $ 327 36.8 % 44.0 % $ 318 35.8 % 42.7 %

Commercial real estate:

Commercial mortgage

172 19.8 14.1 198 22.3 14.6 221 24.9 14.6

Construction

36 4.2 1.9 41 4.6 1.9 47 5.3 2.1

Total commercial real estate loans

208 24.0 16.0 239 26.9 16.5 268 30.2 16.7

Commercial lease financing

64 7.4 8.5 55 6.2 9.3 66 7.4 9.6

Total commercial loans

642 74.0 69.9 621 69.9 69.8 652 73.4 69.0

Real estate — residential mortgage

35 4.0 4.1 30 3.4 4.1 25 2.8 4.2

Home equity:

Community Banking

82 9.5 19.2 105 11.8 18.6 89 10.0 19.0

Other

14 1.6 .6 25 2.8 .8 24 2.7 .8

Total home equity loans

96 11.1 19.8 130 14.6 19.4 113 12.7 19.8

Consumer other — Community Banking

27 3.1 2.7 38 4.3 2.5 32 3.6 2.6

Credit cards

34 3.9 1.3 26 2.9 1.4 26 2.9 1.4

Consumer other:

Marine

31 3.6 2.0 39 4.4 2.6 36 4.1 2.8

Other

3 .3 .2 4 .5 .2 4 .5 .2

Total consumer other

34 3.9 2.2 43 4.9 2.8 40 4.6 3.0

Total consumer loans

226 26.0 30.1 267 30.1 30.2 236 26.6 31.0

Total loans (a)

$ 868 100.0 % 100.0 % $ 888 100.0 % 100.0 % $ 888 100.0 % 100.0 %

(a) Excludes allocations of the allowance for loan and lease losses in the amount of $38 million, $55 million, and $65 million at September 30, 2013, December 31, 2012, and September 30, 2012, respectively, related to the discontinued operations of the education lending business.

Our provision (credit) for loan and lease losses was $28 million for third quarter of 2013, compared to $109 million for the year-ago quarter. Our net loan charge-offs were $37 million for the third quarter 2013 compared to $109 million for the third quarter of 2012. Our net charge-offs for the third quarter of 2012 included $45 million of charge-offs reported in accordance with updated regulatory guidance requiring loans and leases discharged through Chapter 7 bankruptcy and not reaffirmed by the borrower to be charged-off to the collateral’s fair market value less selling costs and classified as nonaccrual regardless of their delinquency. Additionally, we continue to reduce our exit loans and leases, as well as our exposure in our higher-risk businesses, including the residential properties portion of our construction loan portfolio, Marine/RV financing, and other selected leasing portfolios through the sale of certain loans, payments from borrowers or net charge-offs. We anticipate that net loan charge-offs will remain at, or below, the lower end of our targeted range of 40 to 60 basis points of average loans for the balance of the current year and for our provision (credit) for loan and lease losses to be near this same level.

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Net loan charge-offs

Net loan charge-offs for the third quarter of 2013 totaled $37 million, or .28% of average loans, compared to net loan charge-offs of $109 million, or .86%, for the same period last year. Third quarter of 2012 included $45 million (.35% of average loans) of incremental net loan charge-offs reported in accordance with updated regulatory guidance requiring loans discharged through Chapter 7 bankruptcy and not reaffirmed by the borrower to be charged off to the collateral’s fair market value less selling costs and classified as nonaccrual regardless of their delinquency status. Figure 36 shows the trend in our net loan charge-offs by loan type, while the composition of loan charge-offs and recoveries by type of loan is presented in Figure 37.

Over the past twelve months, net loan charge-offs decreased $72 million. This decrease is attributable to improvement in asset quality statistics as shown in Figure 38 and updated regulatory guidance that went into effect for us in the third quarter of 2012. As shown in Figure 39, our exit loan portfolio contributed a total of $1 million in net loan charge-offs for the third quarter of 2013. Net loan charge-offs for the second quarter of 2013 in our exit loan portfolio were $10 million. The decrease in net loan charge-offs in our exit loan portfolio were primarily driven by lower levels of net loan charge-offs in the consumer exit loan portfolios.

Figure 36. Net Loan Charge-offs from Continuing Operations (a)

2013 2012

dollars in millions

Third Second First Fourth Third

Commercial, financial and agricultural

$ 4 $ 8 $ 2 $ (8 ) $ 7

Real estate — Commercial mortgage

(8 ) (2 ) 8 28 21

Real estate — Construction

(6 ) 1 (7 ) 3 2

Commercial lease financing

15 (2 ) 2 3 (8 )

Total commercial loans

5 5 5 26 22

Home equity — Key Community Bank

12 14 16 (18 ) 62

Home equity — Other

2 5 4 11 5

Credit cards

8 6 8 9 2

Marine

1 5 3 14 6

Other

9 10 13 16 12

Total consumer loans

32 40 44 32 87

Total net loan charge-offs

$ 37 $ 45 $ 49 $ 58 $ 109

Net loan charge-offs to average loans

.28 % .34 % .38 % .44 % .86 %

Net loan charge-offs from discontinued operations — education lending business

$ 9 $ 7 $ 12 $ 15 $ 12

(a) Credit amounts indicate that recoveries exceeded charge-offs.

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Figure 37. Summary of Loan and Lease Loss Experience from Continuing Operations

Three months ended September 30, Nine months ended September 30,

dollars in millions

2013 2012 2013 2012

Average loans outstanding

$ 53,271 $ 50,695 $ 52,867 $ 49,860

Allowance for loan and lease losses at beginning of period

$ 876 $ 888 $ 888 $ 1,004

Charge-offs:

Commercial, financial and agricultural (a)

15 16 44 65

Real estate — commercial mortgage

2 23 18 69

Real estate — construction

3 2 19

Total commercial real estate loans (b)

2 26 20 88

Commercial lease financing

17 25 20

Total commercial loans

34 42 89 173

Real estate — residential mortgage

3 6 13 19

Home equity:

Key Community Bank

14 65 50 113

Other

4 6 16 23

Total home equity loans

18 71 66 136

Consumer other — Key Community Bank

8 9 24 29

Credit cards

9 2 25 2

Consumer other:

Marine

5 11 22 41

Other

1 3 4

Total consumer other

6 11 25 45

Total consumer loans

44 99 153 231

Total loans charged off

78 141 242 404

Recoveries:

Commercial, financial and agricultural (a)

11 9 30 40

Real estate — commercial mortgage

10 2 20 18

Real estate — construction

6 1 14 3

Total commercial real estate loans (b)

16 3 34 21

Commercial lease financing

2 8 10 18

Total commercial loans

29 20 74 79

Real estate — residential mortgage

1 1 2

Home equity:

Key Community Bank

2 3 8 7

Other

2 1 5 4

Total home equity loans

4 4 13 11

Consumer other — Key Community Bank

1 2 5 5

Credit cards

1 3

Consumer other:

Marine

4 5 13 18

Other

1 1 2 2

Total consumer other

5 6 15 20

Total consumer loans

12 12 37 38

Total recoveries

41 32 111 117

Net loans and leases charged off

(37 ) (109 ) (131 ) (287 )

Provision (credit) for loan and lease losses

28 109 111 172

Foreign currency translation adjustment

1 (1 )

Allowance for loan and lease losses at end of period

$ 868 $ 888 $ 868 $ 888

Liability for credit losses on lending-related commitments at beginning of period

$ 37 $ 51 $ 29 $ 45

Provision (credit) for losses on lending-related commitments

3 (8 ) 11 (2 )

Liability for credit losses on lending-related commitments at end of period (c)

$ 40 $ 43 $ 40 $ 43

Total allowance for credit losses at end of period

$ 908 $ 931 $ 908 $ 931

Net loan charge-offs to average loans

.28 % .86 % .33 % .77 %

Allowance for loan and lease losses to annualized net loan charge-offs

591.3 204.8 495.6 231.6

Allowance for loan and lease losses to period-end loans

1.62 1.73 1.62 1.73

Allowance for credit losses to period-end loans

1.69 1.81 1.69 1.81

Allowance for loan and lease losses to nonperforming loans

160.4 136.0 160.4 136.0

Allowance for credit losses to nonperforming loans

167.8 142.6 167.8 142.6

Discontinued operations — education lending business:

Charge-offs

$ 14 $ 17 $ 42 $ 56

Recoveries

5 5 14 13

Net loan and lease charge-offs

$ (9 ) $ (12 ) $ (28 ) $ (43 )

(a) See Figure 18 and the accompanying discussion in the “Loans and leases held for sale” section for more information related to our commercial, financial and agricultural portfolio.
(b) See Figure 19 and the accompanying discussion in the “Loans and leases held for sale” section for more information related to our commercial real estate portfolio.
(c) Included in “Accrued expense and other liabilities” on the balance sheet.

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Nonperforming assets

Figure 38 shows the composition of our nonperforming assets. These assets totaled $579 million at September 30, 2013, and represented 1.08% of portfolio loans, OREO and other nonperforming assets, compared to $735 million, or 1.39%, at December 31, 2012, and $718 million, or 1.39%, at September 30, 2012. See Note 1 under the headings “Nonperforming Loans,” “Impaired Loans,” and “Allowance for Loan and Lease Losses” beginning on page 120 of our 2012 Form 10-K for a summary of our nonaccrual and charge-off policies.

Figure 38. Summary of Nonperforming Assets and Past Due Loans from Continuing Operations

September 30, June 30, March 31, December 31, September 30,

dollars in millions

2013 2013 2013 2012 2012

Commercial, financial and agricultural

$ 102 $ 146 $ 142 $ 99 $ 132

Real estate — commercial mortgage

58 106 114 120 134

Real estate — construction

17 26 27 56 53

Total commercial real estate loans

75 132 141 176 187

Commercial lease financing

22 14 12 16 18

Total commercial loans

199 292 295 291 337

Real estate — residential mortgage (a)

98 94 96 103 83

Home equity:

Key Community Bank

198 205 199 210 171

Other

13 16 18 21 18

Total home equity loans (a)

211 221 217 231 189

Consumer other — Key Community Bank

2 3 3 2 3

Credit cards

4 11 13 11 8

Consumer other:

Marine

25 30 25 34 31

Other

2 1 1 2 2

Total consumer other

27 31 26 36 33

Total consumer loans

342 360 355 383 316

Total nonperforming loans (b)

541 652 650 674 653

Nonperforming loans held for sale

13 14 23 25 19

OREO

15 18 21 22 29

Other nonperforming assets

10 9 11 14 17

Total nonperforming assets

$ 579 $ 693 $ 705 $ 735 $ 718

Accruing loans past due 90 days or more

$ 90 $ 80 $ 83 $ 78 $ 89

Accruing loans past due 30 through 89 days

288 251 368 424 354

Restructured loans — accruing and nonaccruing (c)

349 311 294 320 323

Restructured loans included in nonperforming loans (c)

228 195 178 249 217

Nonperforming assets from discontinued operations — education lending business

23 19 15 20 22

Nonperforming loans to period-end portfolio loans

1.01 % 1.23 % 1.24 % 1.28 % 1.27 %

Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets

1.08 1.30 1.34 1.39 1.39

(a) All of the increase in real estate — residential mortgage and $26 million of the increase in total home equity loans from September 30, 2012 to December 31, 2012 was related to regulatory guidance issued in the second and third quarters of 2012.
(b) September 30, 2013, June 30, 2013, March 31, 2013, December 31, 2012, and September 30, 2012 amounts exclude $18 million, $19 million, $22 million, $23 million, and $25 million, respectively, of PCI loans acquired in July 2012.
(c) Restructured loans (i.e., troubled debt restructurings) are those for which Key, for reasons related to a borrower’s financial difficulties, grants a concession to the borrower that it would not otherwise consider. These concessions are made to improve the collectability of the loan and generally take the form of a reduction of the interest rate, extension of the maturity date or reduction in the principal balance. The majority of the increase in restructured loans included in nonperforming loans during the second half of 2012 was a result of updated regulatory guidance in the third quarter of 2012.

As shown in Figure 38, nonperforming assets decreased during the third quarter of 2013. Most of the reduction came from nonperforming loans in our commercial real estate loan portfolios, commercial, financial, and agricultural portfolio, and Home equity — Key Community Bank portfolio, partially offset by an increase in nonperforming loans in the commercial lease financing portfolio. As shown in Figure 39, our exit loan portfolio accounted for $56 million, or 10%, of our total nonperforming assets at September 30, 2013, compared to $63 million, or 9%, at June 30, 2013.

At September 30, 2013, the carrying amount of our commercial nonperforming loans outstanding represented 61% of their contractual amount owed, total nonperforming loans outstanding represented 74% of their contractual amount owed, and nonperforming assets in total were carried at 72% of their original contractual amount.

At September 30, 2013, our twenty largest nonperforming loans totaled $119 million, representing 22% of total nonperforming loans.

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Figure 39 shows the composition of our exit loan portfolio at September 30, 2013 and June 30, 2013, the net charge-offs recorded on this portfolio for the third quarter of 2013 and the second quarter of 2013, and the nonperforming status of these loans at September 30, 2013 and June 30, 2013. The exit loan portfolio represented 4% of total loans and loans held for sale at September 30, 2013. Additional information about loan sales is included in this report under the heading “Loans held for sale” and “Loan sales.”

Figure 39. Exit Loan Portfolio from Continuing Operations

Balance on
Balance Change Net Loan Nonperforming
Outstanding 9-30-13 vs. Charge-offs Status

in millions

9-30-13 6-30-13 6-30-13 9-30-13 (c) 6-30-13 (c) 9-30-13 6-30-13

Residential properties — homebuilder

$ 26 $ 26 $ 1 $ 8 $ 8

Marine and RV floor plan

25 28 $ (3 ) 6 7

Commercial lease financing (a)

796 931 (135 ) $ (2 ) (2 ) 1 1

Total commercial loans

847 985 (138 ) (2 ) (1 ) 15 16

Home equity — Other

353 375 (22 ) 2 5 14 16

Marine

1,083 1,160 (77 ) 1 5 25 31

RV and other consumer

71 69 2 1 2

Total consumer loans

1,507 1,604 (97 ) 3 11 41 47

Total exit loans in loan portfolio

$ 2,354 $ 2,589 $ (235 ) $ 1 $ 10 $ 56 $ 63

Discontinued operations — education lending business (not included in exit loans above) (b)

$ 4,738 $ 4,992 $ (254 ) $ 9 $ 7 $ 23 $ 19

(a) Includes (1) the business aviation, commercial vehicle, office products, construction and industrial leases; (2) Canadian lease financing portfolios; and (3) all remaining balances related to LILO, SILO, service contract leases and qualified technological equipment leases.
(b) Includes loans in Key’s education loan securitization trusts.
(c) Credit amounts indicate that recoveries exceeded charge-offs.

The types of activity that caused the change in our nonperforming loans during each of the last five quarters are summarized in Figure 40. Loans placed on nonaccrual status decreased $115 million during third quarter of 2013 compared to the third quarter 2012, due to the third quarter of 2012 classification of loans discharged through Chapter 7 bankruptcy previously discussed, as well as continued improvement in market liquidity.

Figure 40. Summary of Changes in Nonperforming Loans from Continuing Operations

2013 2012

in millions

Third Second First Fourth Third

Balance at beginning of period

$ 652 $ 650 $ 674 $ 653 $ 657

Loans placed on nonaccrual status

161 160 278 288 276

Charge-offs

(78 ) (74 ) (91 ) (104 ) (141 )

Loans sold

(61 ) (5 ) (42 ) (44 ) (43 )

Payments

(43 ) (36 ) (83 ) (78 ) (74 )

Transfers to OREO

(2 ) (7 ) (7 ) (7 ) (10 )

Transfers to nonperforming loans held for sale

(8 )

Transfers to other nonperforming assets

(1 )

Loans returned to accrual status

(88 ) (36 ) (79 ) (25 ) (12 )

Balance at end of period (a)

$ 541 $ 652 $ 650 $ 674 $ 653

(a) September 30, 2013, June 30, 2013, March 31, 2013, December 31, 2012, and September 30, 2012 amounts exclude $18 million, $19 million, $22 million, $23 million, and $25 million, respectively, of PCI loans acquired in July 2012.

The types of activity that caused the change in our nonperforming loans held for sale during each of the last five quarters are summarized in Figure 41.

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Figure 41. Summary of Changes in Nonperforming Loans Held for Sale from Continuing Operations

2013 2012

in millions

Third Second First Fourth Third

Balance at beginning of period

$ 14 $ 23 $ 25 $ 19 $ 38

Transfers in

8

Net advances / (payments)

(1 ) (1 ) (1 ) (1 )

Loans sold

(8 ) (1 ) (17 )

Transfers to OREO

(1 )

Valuation adjustments

(2 )

Balance at end of period

$ 13 $ 14 $ 23 $ 25 $ 19

The types of activity that contributed to the change in our OREO during each of the last five quarters are summarized in Figure 42.

Figure 42. Summary of Changes in Other Real Estate Owned, Net of Allowance, from Continuing Operations

2013 2012

in millions

Third Second First Fourth Third

Balance at beginning of period

$ 18 $ 21 $ 22 $ 29 $ 28

Properties acquired — nonperforming loans

2 7 7 7 11

Valuation adjustments

(1 ) (2 ) (3 ) (2 ) (2 )

Properties sold

(4 ) (8 ) (5 ) (12 ) (8 )

Balance at end of period

$ 15 $ 18 $ 21 $ 22 $ 29

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Operational risk management

Like all businesses, we are subject to operational risk, which is the risk of loss resulting from human error or malfeasance, inadequate or failed internal processes and systems, and external events. These events include, among other things, threats to our cybersecurity, as we are reliant upon information systems and the internet to conduct our business activities.

Operational risk also encompasses compliance risk, which is the risk of loss from violations of, or noncompliance with, laws, rules and regulations, prescribed practices, and ethical standards. Under the Dodd-Frank Act, large financial companies like Key will be subject to heightened prudential standards and regulation due to their systemic importance. This heightened level of regulation will increase our operational risk. We have created work teams to respond to and analyze the regulatory requirements that have been or will be promulgated as a result of the enactment of the Dodd-Frank Act. Resulting operational risk losses and/or additional regulatory compliance costs could take the form of explicit charges, increased operational costs, harm to our reputation or foregone opportunities.

We seek to mitigate operational risk through identification and measurement of risk, alignment of business strategies with risk appetite and tolerance, and a system of internal controls and reporting. We continuously strive to strengthen our system of internal controls to improve the oversight of our operational risk and to ensure compliance with laws, rules and regulations. For example, an operational event database tracks the amounts and sources of operational risk and losses. This tracking mechanism helps to identify weaknesses and to highlight the need to take corrective action. We also rely upon software programs designed to assist in assessing operational risk and monitoring our control processes. This technology has enhanced the reporting of the effectiveness of our controls to senior management and the Board.

The Operational Risk Management Program provides the framework for the structure, governance, roles and responsibilities as well as the content to manage operational risk for Key. Primary responsibility for managing and monitoring internal control mechanisms lies with the managers of our various lines of business. The Operational Risk Committee, a senior management committee, oversees our level of operational risk and directs and supports our operational infrastructure and related activities. This committee and the Operational Risk Management function are an integral part of our ERM Program. Our Risk Review function periodically assesses the overall effectiveness of our Operational Risk Management Program and our system of internal controls. Risk Review reports the results of reviews on internal controls and systems to senior management and the Audit Committee, and independently supports the Audit Committee’s oversight of these controls.

Critical Accounting Policies and Estimates

Our business is dynamic and complex. Consequently, we must exercise judgment in choosing and applying accounting policies and methodologies. These choices are critical: not only are they necessary to comply with GAAP, they also reflect our view of the appropriate way to record and report our overall financial performance. All accounting policies are important, and all policies described in Note 1 (“Summary of Significant Accounting Policies”) beginning on page 117 of our 2012 Form 10-K should be reviewed for a greater understanding of how we record and report our financial performance.

In our opinion, some accounting policies are more likely than others to have a critical effect on our financial results and to expose those results to potentially greater volatility. These policies apply to areas of relatively greater business importance, or require us to exercise judgment and to make assumptions and estimates that affect amounts reported in the financial statements. Because these assumptions and estimates are based on current circumstances, they may prove to be inaccurate, or we may find it necessary to change them.

We rely heavily on the use of judgment, assumptions and estimates to make a number of core decisions, including accounting for the allowance for loan and lease losses; contingent liabilities, guarantees and income taxes; derivatives and related hedging activities; and assets and liabilities that involve valuation methodologies. In addition, we may employ outside valuation experts to assist us in determining fair values of certain assets and liabilities. A brief discussion of each of these areas appears on pages 120 through 128 of our 2012 Form 10-K.

At September 30, 2013, $15.1 billion, or 16.6%, of our total assets were measured at fair value on a recurring basis. Approximately 96.0% of these assets, before netting adjustments, were classified as Level 1 or Level 2 within the fair value hierarchy. At September 30, 2013, $1.5 billion, or 1.9%, of our total liabilities were measured at fair value on a recurring basis. Substantially all of these liabilities were classified as Level 1 or Level 2.

During the third quarter of 2013, $37 million, or .1%, of our total assets were measured at fair value on a nonrecurring basis. Substantially all of these assets were classified as Level 3. At September 30, 2013, there were no liabilities measured at fair value on a nonrecurring basis.

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In addition, the education lending securitization trusts assets and liabilities were included on the balance sheet at September 30, 2013 at fair value, in the amount of $2.2 billion and $2.0 billion, respectively.

During the first nine months of 2013, we did not significantly alter the manner in which we applied our critical accounting policies or developed related assumptions and estimates.

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European Sovereign Debt Exposures

Our total European sovereign and non-sovereign debt exposure is presented in Figure 43.

Figure 43. European Sovereign and Non-sovereign Debt Exposures

September 30, 2013

in millions

Short- and Long-
Term Commercial
Total
(a)
Foreign Exchange
and Derivatives
with Collateral
(b)
Net
Exposure

France:

Sovereigns

Non-sovereign financial institutions

$ (9 ) $ (9 )

Non-sovereign non-financial institutions

$ 73 73

Total

73 (9 ) 64

Germany:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

312 312

Total

312 312

Greece:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

Total

Iceland:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

Total

Ireland:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

7 7

Total

7 7

Italy:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

128 128

Total

128 128

Netherlands:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

131 131

Total

131 131

Portugal:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

Total

Spain:

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

106 106

Total

106 106

Switzerland:

Sovereigns

Non-sovereign financial institutions

3 3

Non-sovereign non-financial institutions

73 73

Total

73 3 76

United Kingdom:

Sovereigns

Non-sovereign financial institutions

1 1

Non-sovereign non-financial institutions

212 212

Total

212 1 213

Other Europe: (c)

Sovereigns

Non-sovereign financial institutions

Non-sovereign non-financial institutions

137 137

Total

137 137

Total Europe:

Sovereigns

Non-sovereign financial institutions

(5 ) (5 )

Non-sovereign non-financial institutions

1,179 1,179

Total

$ 1,179 $ (5 ) $ 1,174

(a) This column represents our outstanding leases.
(b) This column represents contracts to hedge our balance sheet asset and liability needs, and to accommodate our clients’ trading and/or hedging needs. Our derivative mark-to-market exposures are calculated and reported on a daily basis. These exposures are largely covered by cash or highly marketable securities collateral with daily collateral calls.
(c) Other Europe consists of the following countries: Austria, Belarus, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Hungary, Lithuania, Luxembourg, Malta, Norway, Poland, Romania, Russia, Slovakia, Slovenia, Sweden, and Ukraine. Approximately 97% of our exposure in Other Europe is in Belgium, Finland, and Sweden.

Our credit risk exposure is largely concentrated in developed countries with emerging market exposure essentially limited to commercial facilities. At-risk exposures in the rest of the world, which are actively monitored by management, total less than $1 million.

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Item 3. Quantitative and Qualitative Disclosure about Market Risk

The information presented in the “Market risk management” section of the Management’s Discussion & Analysis of Financial Condition & Results of Operations is incorporated herein by reference.

Item 4. Controls and Procedures

As of the end of the period covered by this report, KeyCorp carried out an evaluation, under the supervision and with the participation of KeyCorp’s management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of KeyCorp’s disclosure controls and procedures. Based upon that evaluation, KeyCorp’s Chief Executive Officer and Chief Financial Officer concluded that the design and operation of these disclosure controls and procedures were effective, in all material respects, as of the end of the period covered by this report, in ensuring that information required to be disclosed in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and is accumulated and communicated to management, including our Chief Executive Officer and our Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. No changes were made to KeyCorp’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, KeyCorp’s internal control over financial reporting.

PART II. OTHER INFORMATION

Item 1. Legal Proceedings

As of September 30, 2013, KeyCorp and its subsidiaries are defendants or putative defendants in a variety of legal proceedings, in the form of regulatory/government investigations as well as private, civil litigation and arbitration proceedings. The private, civil litigations range from individual actions involving a single plaintiff to class action lawsuits. Investigations involve both formal and informal proceedings, by both government agencies and self-regulatory bodies. These legal proceedings are at varying stages of adjudication, arbitration or investigation and involve a variety of claims (including common law tort, contract claims, securities, ERISA, and consumer protection claims). At times, these legal proceedings may present novel claims or legal theories.

On at least a quarterly basis, we assess our liabilities and contingencies in connection with outstanding legal proceedings utilizing the latest information available. For those matters where it is probable that we will incur a loss and the amount of the loss can be reasonably estimated, we record a liability in our consolidated financial statements. These legal reserves may be increased or decreased to reflect any relevant developments on a quarterly basis. Where a loss is not probable or the amount of the loss is not estimable, we have not accrued legal reserves, consistent with applicable accounting guidance. Because the outcome of legal proceedings is inherently uncertain, based on information currently available to us, advice of counsel, and the availability of insurance coverage and indemnification from third parties, we believe that our established reserves are adequate and the liabilities arising from the legal proceedings will not have a material adverse effect on our consolidated financial condition. We note, however, that in light of the inherent uncertainty in legal proceedings there can be no assurance that the ultimate resolution will not exceed established reserves. As a result, the outcome of a particular matter, or a combination of matters, may be material to our results of operation for a particular period, depending upon the size of the loss or our income for that particular period.

The information presented in the Legal Proceedings section of Note 15 (“Contingent Liabilities and Guarantees”) of the Notes to our Consolidated Financial Statements is incorporated herein by reference.

Item 1A. Risk Factors

For a discussion of certain risk factors affecting us, see the section titled “Supervision and Regulation” in Part I, Item 1. Business, on pages 7-19 of our 2012 Form 10-K, Part 1, Item 1A. Risk Factors, on pages 19-31 of our 2012 Form 10-K, the section titled “Supervision and regulation” in this Form 10-Q, and our disclosure regarding forward-looking statements in this Form 10-Q.

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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

From time to time, KeyCorp or its principal subsidiary, KeyBank, may seek to retire, repurchase or exchange outstanding debt of KeyCorp or KeyBank, and capital securities or preferred stock of KeyCorp through cash purchase, privately negotiated transactions or otherwise. Such transactions, if any, depend on prevailing market conditions, our liquidity and capital requirements, contractual restrictions and other factors. The amounts involved may be material.

As previously reported and as authorized by Key’s Board of Directors and pursuant to Key’s 2013 capital plan submitted to and not objected to by the Federal Reserve, Key has authority to repurchase up to $426 million of our Common Shares in the open market or through privately negotiated transactions. Common Share repurchases under the current authorization are expected to be executed through the first quarter of 2014.

Our Board of Directors at its September meeting approved the use of the cash portion of the net after-tax gain from the sale of Victory for additional Common Share repurchases, and we received no objection from the Federal Reserve to use the cash portion of the net after-tax gain for this purpose. During the third quarter of 2013, Key completed $198 million of Common Share repurchases on the open market under Key’s 2013 capital plan. This amount included repurchases related to the cash portion of the net after-tax gain from the sale of Victory.

The following table summarizes Key’s repurchases of its Common Shares for the three months ended September 30, 2013.

Calendar month

Total number of shares
repurchased (a)
Average price paid
per share
Total number of shares purchased as
part of publicly announced plans or
programs
Maximum number of shares that may
yet be purchased as  part of publicly
announced plans or programs (b)

July 1 — 31

2,181,055 $ 12.32 2,109,275 37,338,234

August 1 — 31

13,475,995 12.10 13,460,398 24,601,628

September 1 — 30

816,960 11.76 794,185 30,408,137

Total

16,474,010 $ 12.12 16,363,858

(a) Includes Common Share repurchases in the open market and Common Shares deemed surrendered by employees in connection with Key’s stock compensation and benefit plans to satisfy tax obligations.
(b) Calculated using the remaining general repurchase amount divided by the closing price of KeyCorp Common Shares on July 31, 2013 at $12.28, August 31, 2013 at $11.67, and September 30, 2013 at $11.40, plus our previously existing program shares available of 13,922,496.

Item 6. Exhibits

15 Acknowledgment of Independent Registered Public Accounting Firm.
31.1 Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2 Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1 Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2 Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101 The following materials from KeyCorp’s Form 10-Q Report for the quarterly period ended September 30, 2013, formatted in XBRL: (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income and Consolidated Statements of Comprehensive Income, (iii) the Consolidated Statements of Changes in Equity, (iv) the Consolidated Statements of Cash Flows and (v) the Notes to Consolidated Financial Statements.

Information Available on Website

KeyCorp makes available free of charge on its website, www.key.com , its 2012 Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to these reports as soon as reasonably practicable after KeyCorp electronically files such material with, or furnishes it to, the SEC.

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

KEYCORP

(Registrant)
Date: October 31, 2013 LOGO

By: Robert L. Morris
Chief Accounting Officer

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