NOW 10-K Annual Report Dec. 31, 2019 | Alphaminr
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NOW 10-K Fiscal year ended Dec. 31, 2019

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SERVICENOW, INC.
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TABLE OF CONTENTS
Part IItem 1. BusinessItem 1A. Risk FactorsItem 1B. Unresolved Staff CommentsItem 2. PropertiesItem 3. Legal ProceedingsItem 4. Mine Safety DisclosuresPart IIItem 5. Market For Registrant S Common Equity, Related Stockholder Matters and Issuer Purchases Of Equity SecuritiesItem 6. Selected Consolidated Financial DataItem 7. Management S Discussion and Analysis Of Financial Condition and Results Of OperationsItem 7A. Qualitative and Quantitative Disclosures About Market RiskItem 8. Consolidated Financial Statements and Supplementary DataItem 9. Changes in and Disagreements with Accountants on Accounting and Finacial DisclosureItem 9A. Controls and ProceduresItem 9B. Other InformationPart IIIItem 10. Directors, Executive Officers and Corporate GovernanceItem 11. Executive CompensationItem 12. Security Ownership Of Certain Beneficial Owners and Management and Related Stockholder MattersItem 13. Certain Relationships and Related Transactions and Director IndependenceItem 14. Principal Accounting Fees and ServicesPart IVItem 15. Exhibits and Financial Statement SchedulesItem 16. Form 10-k Summary

Exhibits

3.1 Restated Certificate of Incorporation 10-Q 001-35580 3.1 8/10/2012 3.2 Restated Bylaws 8-K 001-35580 3.1 10/25/2017 4.1 Form of Common Stock Certificate S-1/A 333-180486 4.1 6/19/2012 4.2 Indenture dated November 13, 2013 between the Registrant and Wells Fargo Bank, National Association 8-K 001-35580 4.1 11/13/2013 4.3 Indenture dated May 30, 2017 between the Registrant and Wells Fargo Bank, National Association 8-K 001-35580 4.1 5/30/2017 4.4 Description of Registrants Securities Registered Under Section 12 of the Exchange Act 10.1* Form of Indemnification Agreement 10-K 001-35580 10.1 2/27/2015 10.2* 2005 Stock Plan, Forms of Stock Option Agreement and Form of Restricted Stock Unit Agreement thereunder S-1 333-180486 10.2 3/30/2012 10.3* 2012 Equity Incentive Plan, as amended through January 29, 2019 10-K 001-35580 10.3 2/27/2019 10.4* Form of Stock Option Award Agreement under 2012 Equity Incentive Plan, adopted as of April 22, 2019 10-Q 001-35580 10.1 8/6/2019 10.5* Form of Restricted Stock Unit Award Agreement under 2012 Equity Incentive Plan, adopted as of April 22, 2019 10-Q 001-35580 10.2 8/6/2019 10.6* 2012 Employee Stock Purchase Plan and Form of Subscription Agreement thereunder 10-K 001-35580 10.4 3/8/2013 10.7* Form of Subscription Agreement under 2012 Employee Stock Purchase Plan, adopted as of April 22, 2019 10-Q 001-35580 10.3 8/6/2019 10.8* Employment Agreement dated October 22, 2019 between the Registrant and William R. McDermott 8-K 001-35580 10.1 10/23/2019 10.9* Employment Agreement dated November 15, 2019 between the Registrant and Gina Mastantuono 8-K 001-35580 10.1 11/18/2019 10.10* Employment Agreement dated May 12, 2011 between the Registrant and Michael P. Scarpelli S-1 333-180486 10.6 3/30/2012 10.11* First Amendment to Employment Agreement dated August 15, 2014 between the Registrant and Michael P. Scarpelli 10-Q 001-35580 10.2 11/5/2014 10.12* Amendment No. 2 to Employment Agreement, dated August 8, 2017, between the Registrant and Michael P. Scarpelli 10-Q 001-35580 10.2 8/8/2017 10.13* Employment Agreement dated May 21, 2011 between the Registrant and David L. Schneider S-1 333-180486 10.7 3/30/2012 10.14* First Amendment to Employment Agreement dated July 3, 2014 between the Registrant and David L. Schneider 10-Q 001-35580 10.1 11/5/2014 10.15* Amendment No. 2 to Employment Agreement, dated June 6, 2017, between the Registrant and David L. Schneider 10-Q 001-35580 10.1 8/8/2017 10.16* Employment Agreement dated February 22, 2017 between the Registrant and John J. Donahoe 8-K 001-35580 10.1 2/27/2017 10.17* Confirmatory Employment Letter Agreement dated October 31, 2017, between the Registrant and Chirantan J. Desai 10-Q 001-35580 10.1 11/6/2017 10.18* Confirmatory Employment Letter Agreement dated December 30, 2017, between the Registrant and Pat Wadors 10-Q 001-35580 10.4 8/8/2018 10.19* Confirmatory Employment Letter Agreement dated November 13, 2018, between the Registrant and Russell Elmer 10-K 001-35580 10.17 2/27/2019 10.20 Lease Agreement dated November8, 2012 between the Registrant and Jay Ridge LLC S-1/A 333-184674 10.12 11/9/2012 10.21 Office Lease dated December 12, 2014 between Registrant and S1 55 LLC 8-K 001-35580 10.1 12/15/2014 10.22 Third Amendment to Lease dated May 3, 2018 between the Registrant and SI 55, LLC 10-Q 001-35580 10.1 5/8/2018 10.23 Lease dated May 3, 2018, between the Registrant and SI 55, LLC 10-Q 001-35580 10.2 5/8/2018 10.24 Lease dated May 3, 2018, between the Registrant and SI 55, LLC 10-Q 001-35580 10.3 5/8/2018 10.25 Form of Base Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.1 11/13/2013 10.26 Form of Base Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.1 5/30/2017 10.27 Form of Base Warrant Transaction Confirmation 8-K 001-35580 99.2 11/13/2013 10.28 Form of Base Warrant Transaction Confirmation 8-K 001-35580 99.2 5/30/2017 10.29 Form of Additional Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.3 11/13/2013 10.30 Form of Additional Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.1 6/22/2017 10.31 Form of Additional Warrant Transaction Confirmation 8-K 001-35580 99.4 11/13/2013 10.32 Form of Additional Warrant Transaction Confirmation 8-K 001-35580 99.2 6/22/2017 10.33+ Settlement Agreement between the Registrant and BMC Software, Inc., dated March 7, 2016 10-Q 001-35580 10.1 8/3/2016 21.1 Subsidiaries of the Registrant 23.1 Consent of independent registered public accounting firm 31.1 Certification of Periodic Report by Chief Executive Officer under Section302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of Periodic Report by Chief Financial Officer under Section302 of the Sarbanes-Oxley Act of 2002 32.1** Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section1350 as Adopted Pursuant to Section906 of the Sarbanes-Oxley Act of 2002 32.2** Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section1350 as Adopted Pursuant to Section906 of the Sarbanes-Oxley Act of 2002