NOW 10-K Annual Report Dec. 31, 2022 | Alphaminr
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NOW 10-K Fiscal year ended Dec. 31, 2022

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SERVICENOW, INC.
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TABLE OF CONTENTS
Part IItem 1. BusinessItem 1A. Risk FactorsItem 1B. Unresolved Staff CommentsItem 2. PropertiesItem 3. Legal ProceedingsItem 4. Mine Safety DisclosuresPart IIItem 5. Market For Registrant S Common Equity, Related Stockholder Matters and Issuer Purchases Of Equity SecuritiesItem 6. Selected Consolidated Financial DataItem 7. Management S Discussion and Analysis Of Financial Condition and Results Of OperationsItem 7A. Qualitative and Quantitative Disclosures About Market RiskItem 8. Consolidated Financial Statements and Supplementary DataItem 9. Changes in and Disagreements with Accountants on Accounting and Financial DisclosureItem 9A. Controls and ProceduresItem 9B. Other InformationItem 9C. Disclosures Regarding Foreign Jurisdiction That Prevent InspectionsPart IIIItem 10. Directors, Executive Officers and Corporate GovernanceItem 11. Executive CompensationItem 12. Security Ownership Of Certain Beneficial Owners and Management and Related Stockholder MattersItem 13. Certain Relationships and Related Transactions and Director IndependenceItem 14. Principal Accountant Fees and ServicesPart IVItem 15. Exhibits and Financial Statement SchedulesItem 16. Form 10-k Summary

Exhibits

3.1 Restated Certificate of Incorporation of Registrant, as amended 8-K 001-35580 3.1 6/9/2021 3.2 Restated Bylaws of Registrant 8-K 001-35580 3.2 6/9/2021 4.1 Form of Common Stock Certificate S-1/A 333-180486 4.1 6/19/2012 4.2 Indenture dated May 30, 2017 between the Registrant and Wells Fargo Bank, National Association 8-K 001-35580 4.1 5/30/2017 4.3 Indenture, dated August 11, 2020, by and between the Registrant and Wells Fargo Bank, National Association 8-K 001-35580 4.1 8/11/2020 4.4 First Supplemental Indenture (including Form of Note), dated August 11, 2020, by and between the Registrant and Wells Fargo Bank, National Association 8-K 001-35580 4.2 8/11/2020 4.5 Description of Registrants Securities Registered Under Section 12 of the Exchange Act 10-K 001-35580 4.5 2/3/2022 10.1* Form of Indemnification Agreement 10-K 001-35580 10.1 2/27/2015 10.2* 2012 Equity Incentive Plan, as amended through January 29, 2019 10-K 001-35580 10.3 2/27/2019 10.3* Form of Stock Option Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020 10-Q 001-35580 10.1 7/30/2020 10.4* Form of Restricted Stock Unit Award Agreement under 2012 Equity Incentive Plan, adopted as of April 16, 2020 10-Q 001-35580 10.2 7/30/2020 10.5* 2021 Equity Incentive Plan S-8 333-256854 4.5 6/7/2021 10.6* Related form of equity agreements under the 2021 Equity Incentive Plan 10-Q 001-35580 10.4 7/29/2021 10.7* Related form of global equity agreements under the 2021 Equity Incentive Plan 10-Q 001-35580 10.1 7/28/2022 10.8* Amended and Restated 2012 Employee Stock Purchase Plan 8-K 001-35580 10.2 6/9/2021 10.9* Form of Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan 10-Q 001-35580 10.5 7/29/2021 10.10* Form of Global Subscription Agreement under the Amended and Restated 2012 Employee Stock Purchase Plan 10-Q 001-35580 10.2 7/28/2022 10.11* 2022 New-Hire Equity Incentive Plan S-8 333-268298 4.4 11/10/2022 10.12* Employment Agreement dated October 22, 2019 between the Registrant and William R. McDermott 8-K 001-35580 10.1 10/23/2019 10.13* Amendment to Employment Agreement dated March 24, 2020 between the Registrant and William R. McDermott 8-K 001-35580 10.1 3/27/2020 10.14* Employment Agreement dated November 15, 2019 between the Registrant and Gina Mastantuono 8-K 001-35580 10.1 11/18/2019 10.15* Confirmatory Employment Letter Agreement dated October 31, 2017, between the Registrant and Chirantan J. Desai 10-Q 001-35580 10.1 11/6/2017 10.16* Confirmatory Employment Letter Agreement dated November 13, 2018, between the Registrant and Russell Elmer 10-K 001-35580 10.17 2/27/2019 10.17* Confirmatory Employment Letter Agreement dated February 22, 2018, between the Registrant and Kevin Haverty 10-Q 001-35580 10.1 10/29/2020 10.18* Form of Amendment to Employment Agreement between the Registrant and each of Gina Mastantuono, Chirantan J. Desai, Kevin Haverty and Russell S. Elmer. 8-K 001-35580 10.1 4/16/2021 10.19* Employment Letter Agreement dated June 18, 2021 by and between the Registrant and Jacqueline Canney. 10-Q 001-35580 10.1 10/28/2021 10.20* Employment Agreement dated August 20, 2021 by and between Registrant and Nicholas Tzitzon. 10-K 001-35580 10.25 2/3/2022 10.21* Letter of Understanding - International Assignment dated June 22, 2022, between the Registrant and Nicholas Tzitzon 10-Q 001-35580 10.3 7/28/2022 10.22* Confirmatory Employment Letter Agreement dated January 2, 2018, as amended by and between the Registrant and Christopher Bedi 10-Q 001-35580 10.1 4/28/2022 10.23* Employment Letter Agreement dated November 6, 2017, as amended, by and between Registrant and Lara Caimi 10-Q 001-35580 10.2 4/28/2022 10.24* Employment Letter Agreement dated April 26, 2022, as amended, by and between Registrant and Paul Smith 10-Q 001-35580 10.3 4/28/2022 10.25 Lease Agreement dated November8, 2012 between the Registrant and Jay Ridge LLC S-1/A 333-184674 10.12 11/9/2012 10.26 Office Lease dated December 12, 2014 between Registrant and S1 55 LLC 8-K 001-35580 10.1 12/15/2014 10.27 Third Amendment to Lease dated May 3, 2018 between the Registrant and SI 55, LLC 10-Q 001-35580 10.1 5/8/2018 10.28 Lease dated May 3, 2018, between the Registrant and SI 55, LLC 10-Q 001-35580 10.2 5/8/2018 10.29 Lease dated May 3, 2018, between the Registrant and SI 55, LLC 10-Q 001-35580 10.3 5/8/2018 10.30 Form of Base Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.1 5/30/2017 10.31 Form of Base Warrant Transaction Confirmation 8-K 001-35580 99.2 5/30/2017 10.32 Form of Additional Convertible Note Hedge Transaction Confirmation 8-K 001-35580 99.1 6/22/2017 10.33 Form of Additional Warrant Transaction Confirmation 8-K 001-35580 99.2 6/22/2017 10.34 Form of Repurchase Agreement 10-Q 001-35580 10.2 10/29/2020 10.35 Form of Call Option Termination Agreement 10-Q 001-35580 10.3 10/29/2020 10.36 Form of Warrant Termination Agreement 10-Q 001-35580 10.4 10/29/2020 10.37 Form of Warrant Termination Agreement 10-Q 001-35580 10.3 4/29/2021 10.38 Form of 2022 Warrant Termination Agreement 10-Q 001-35580 10.4 7/28/2022 21.1 Subsidiaries of the Registrant 23.1 Consent of independent registered public accounting firm 31.1 Certification of Periodic Report by Chief Executive Officer under Section302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of Periodic Report by Chief Financial Officer under Section302 of the Sarbanes-Oxley Act of 2002 32.1** Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section1350 as Adopted Pursuant to Section906 of the Sarbanes-Oxley Act of 2002 32.2** Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section1350 as Adopted Pursuant to Section906 of the Sarbanes-Oxley Act of 2002