SLM 10-Q Quarterly Report June 30, 2011 | Alphaminr

SLM 10-Q Quarter ended June 30, 2011

SLM CORP
10-Ks and 10-Qs
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
10-Q
10-Q
10-Q
10-K
PROXIES
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
DEF 14A
10-Q 1 w82905e10vq.htm 10-Q e10vq
Table of Contents

UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
þ
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2011
or
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from          to
Commission File Number: 001-13251
SLM Corporation
(Exact name of registrant as specified in its charter)
Delaware 52-2013874
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
300 Continental Drive, Newark, Delaware 19713
(Address of principal executive offices) (Zip Code)
(302) 283-8000
(Registrant’s telephone number, including area code)
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company o
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes þ No o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o No þ
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:
Class Outstanding at July 31, 2011
Voting common stock, $.20 par value 514,297,170 shares


SLM CORPORATION

FORM 10-Q
INDEX
June 30, 2011
Financial Statements 2
Management’s Discussion and Analysis of Financial Condition and Results of Operations 43
Quantitative and Qualitative Disclosures about Market Risk 86
Controls and Procedures 93
Legal Proceedings 94
Risk Factors 94
Unregistered Sales of Equity Securities and Use of Proceeds 95
Defaults Upon Senior Securities 95
(Removed and Reserved) 95
Other Information 95
Exhibits 96
97
98
Exhibit 10.1
EX-12.1
EX-31.1
EX-31.2
EX-32.1
EX-32.2
EX-101 INSTANCE DOCUMENT
EX-101 SCHEMA DOCUMENT
EX-101 CALCULATION LINKBASE DOCUMENT
EX-101 LABELS LINKBASE DOCUMENT
EX-101 PRESENTATION LINKBASE DOCUMENT
EX-101 DEFINITION LINKBASE DOCUMENT
(1) Definitions for capitalized terms used in this document can be found in the “Glossary” at the end of this document.


1


Table of Contents

Item 1. Financial Statements
SLM CORPORATION
CONSOLIDATED BALANCE SHEETS
(Dollars and shares in thousands, except per share amounts)
(Unaudited)
June 30,
December 31,
2011 2010
Assets
FFELP Loans (net of allowance for losses of $189,024 and $188,858, respectively)
$ 142,634,378 $ 148,649,400
Private Education Loans (net of allowance for losses of $2,042,603 and $2,021,580, respectively)
35,753,327 35,655,724
Investments
Available-for-sale
82,647 83,048
Other
1,056,762 873,376
Total investments
1,139,409 956,424
Cash and cash equivalents
4,144,734 4,342,327
Restricted cash and investments
6,074,901 6,254,493
Goodwill and acquired intangible assets, net
479,917 478,409
Other assets
10,129,933 8,970,272
Total assets
$ 200,356,599 $ 205,307,049
Liabilities
Short-term borrowings
$ 30,765,693 $ 33,615,856
Long-term borrowings
160,765,277 163,543,504
Other liabilities
3,814,390 3,136,111
Total liabilities
195,345,360 200,295,471
Commitments and contingencies
Equity
Preferred stock, par value $.20 per share, 20,000 shares authorized:
Series A: 3,300 and 3,300 shares, respectively, issued at stated value of $50 per share
165,000 165,000
Series B: 4,000 and 4,000 shares, respectively, issued at stated value of $100 per share
400,000 400,000
Common stock, par value $.20 per share, 1,125,000 shares authorized: 528,623 and 595,263 shares issued, respectively
105,725 119,053
Additional paid-in capital
4,114,266 5,939,838
Accumulated other comprehensive loss (net of tax benefit of $17,079 and $25,758, respectively)
(29,636 ) (44,664 )
Retained earnings
417,702 308,839
Total SLM Corporation stockholders’ equity before treasury stock
5,173,057 6,888,066
Common stock held in treasury at cost: 10,474 and 68,320 shares, respectively
170,496 1,876,488
Total SLM Corporation stockholders’ equity
5,002,561 5,011,578
Noncontrolling interest
8,678
Total equity
5,011,239 5,011,578
Total liabilities and equity
$ 200,356,599 $ 205,307,049
Supplemental information — assets and liabilities of consolidated variable interest entities:
June 30,
December 31,
2011 2010
FFELP Loans, net
$ 140,338,134 $ 145,750,016
Private Education Loans, net
25,084,114 24,355,683
Restricted cash and investments
5,846,002 5,983,080
Other assets
4,122,981 3,705,716
Short-term borrowings
23,069,956 24,484,353
Long-term borrowings
139,877,694 142,243,771
Net assets of consolidated variable interest entities
$ 12,443,581 $ 13,066,371
See accompanying notes to consolidated financial statements.


2


Table of Contents

SLM CORPORATION

CONSOLIDATED STATEMENTS OF INCOME
(Dollars and shares in thousands, except per share amounts)
(Unaudited)
Six Months Ended
Three Months Ended June 30, June 30,
2011 2010 2011 2010
Interest income:
FFELP Loans
$ 849,275 $ 875,962 $ 1,726,653 $ 1,682,724
Private Education Loans
600,423 575,340 1,204,356 1,140,494
Other loans
5,393 7,254 11,304 16,250
Cash and investments
4,743 6,299 10,082 11,248
Total interest income
1,459,834 1,464,855 2,952,395 2,850,716
Total interest expense
591,427 568,933 1,186,022 1,100,317
Net interest income
868,407 895,922 1,766,373 1,750,399
Less: provisions for loan losses
290,686 382,239 594,091 741,359
Net interest income after provisions for loan losses
577,721 513,683 1,172,282 1,009,040
Other income (loss):
Gains (losses) on sales of loans and securities, net
(3,515 ) 5,138
Gains (losses) on derivative and hedging activities, net
(509,788 ) 95,316 (751,670 ) 12,906
Servicing revenue
92,600 98,740 190,852 221,012
Contingency revenue
85,617 88,172 163,998 168,484
Gains on debt repurchases
323 91,050 38,226 181,131
Other
3,188 (2,449 ) 24,933 11,351
Total other income (loss)
(328,060 ) 367,314 (333,661 ) 600,022
Expenses:
Salaries and benefits
125,139 139,061 260,580 288,163
Other operating expenses
143,580 170,668 311,339 309,201
Total operating expenses
268,719 309,729 571,919 597,364
Goodwill and acquired intangible assets impairment and amortization expense
6,063 9,710 12,127 19,422
Restructuring expenses
1,594 17,808 5,155 42,612
Total expenses
276,376 337,247 589,201 659,398
Income (loss) from continuing operations, before income tax expense (benefit)
(26,715 ) 543,750 249,420 949,664
Income tax expense (benefit)
(9,585 ) 198,978 90,126 358,138
Net income (loss) from continuing operations
(17,130 ) 344,772 159,294 591,526
Income (loss) from discontinued operations, net of tax expense (benefit)
11,482 (6,954 ) 9,752 (13,568 )
Net income (loss)
(5,648 ) 337,818 169,046 577,958
Preferred stock dividends
4,052 18,711 7,930 37,389
Net income (loss) attributable to common stock
$ (9,700 ) $ 319,107 $ 161,116 $ 540,569
Basic earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .67 $ .29 $ 1.15
Discontinued operations
.02 (.01 ) .02 (.03 )
Total
$ (.02 ) $ .66 $ .31 $ 1.12
Average common shares outstanding
523,808 484,832 525,269 484,547
Diluted earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .64 $ .28 $ 1.11
Discontinued operations
.02 (.01 ) .02 (.03 )
Total
$ (.02 ) $ .63 $ .30 $ 1.08
Average common and common equivalent shares outstanding
523,808 527,391 530,865 527,013
Dividends per common share
$ .10 $ $ .10 $
See accompanying notes to consolidated financial statements.


3


Table of Contents

SLM CORPORATION

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(Dollars in thousands, except share and per share amounts)
(Unaudited)
Accumulated
Preferred
Additional
Other
Total
Stock
Common Stock Shares Preferred
Common
Paid-In
Comprehensive
Retained
Treasury
Stockholders’
Noncontrolling
Total
Shares Issued Treasury Outstanding Stock Stock Capital Income (Loss) Earnings Stock Equity Interest Equity
Balance at March 31, 2010
8,110,370 553,407,785 (67,563,788 ) 485,843,997 $ 1,375,370 $ 110,682 $ 5,106,094 $ (42,511 ) $ 72,062 $ (1,866,020 ) $ 4,755,677 $ 19 $ 4,755,696
Comprehensive income:
Net income (loss)
337,818 337,818 337,818
Other comprehensive income, net of tax:
Change in unrealized gains (losses) on investments, net of tax
1,615 1,615 1,615
Change in unrealized gains (losses) on derivatives, net of tax
(2,439 ) (2,439 ) (2,439 )
Defined benefit pension plans adjustment
2 2 2
Comprehensive income
336,996 336,996
Cash dividends:
Preferred stock, series A ($.87 per share)
(2,875 ) (2,875 ) (2,875 )
Preferred stock, series B ($.24 per share)
(1,014 ) (1,014 ) (1,014 )
Preferred stock, series C ($18.13 per share)
(14,688 ) (14,688 ) (14,688 )
Issuance of common shares
163,599 163,599 33 3,765 3,798 3,798
Preferred stock issuance costs and related amortization
134 (134 )
Tax benefit related to employee stock option and purchase plans
(1,212 ) (1,212 ) (1,212 )
Stock-based compensation expense
13,802 13,802 13,802
Repurchase of common shares:
Benefit plans
(211,014 ) (211,014 ) (3,740 ) (3,740 ) (3,740 )
Noncontrolling interest — other
(15 ) (15 )
Balance at June 30, 2010
8,110,370 553,571,384 (67,774,802 ) 485,796,582 $ 1,375,370 $ 110,715 $ 5,122,583 $ (43,333 ) $ 391,169 $ (1,869,760 ) $ 5,086,744 $ 4 $ 5,086,748
Balance at March 31, 2011
7,300,000 527,493,764 527,493,764 $ 565,000 $ 105,499 $ 4,092,334 $ (35,401 ) $ 479,655 $ $ 5,207,087 $ $ 5,207,087
Comprehensive income:
Net income (loss)
(5,648 ) (5,648 ) (5,648 )
Other comprehensive income, net of tax:
Change in unrealized gains (losses) on investments, net of tax
1,034 1,034 1,034
Change in unrealized gains (losses) on derivatives, net of tax
4,731 4,731 4,731
Defined benefit pension plans adjustment
Comprehensive income
117 117
Cash dividends:
Common stock ($.10 per share)
(52,253 ) (52,253 ) (52,253 )
Preferred stock, series A ($.87 per share)
(2,875 ) (2,875 ) (2,875 )
Preferred stock, series B ($.26 per share)
(1,177 ) (1,177 ) (1,177 )
Issuance of common shares
1,129,399 1,129,399 226 12,079 12,305 12,305
Tax benefit related to employee stock option and purchase plans
(2,216 ) (2,216 ) (2,216 )
Stock-based compensation expense
12,069 12,069 12,069
Repurchase of common shares:
Open market
(9,593,603 ) (9,593,603 ) (156,105 ) (156,105 ) (156,105 )
Benefit plans
(880,731 ) (880,731 ) (14,391 ) (14,391 ) (14,391 )
Acquisition of noncontrolling interest
8,678 8,678
Balance at June 30, 2011
7,300,000 528,623,163 (10,474,334 ) 518,148,829 $ 565,000 $ 105,725 $ 4,114,266 $ (29,636 ) $ 417,702 $ (170,496 ) $ 5,002,561 $ 8,678 $ 5,011,239
See accompanying notes to consolidated financial statements.


4


Table of Contents

SLM CORPORATION

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(Dollars in thousands, except share and per share amounts)
(Unaudited)
Accumulated
Preferred
Additional
Other
Total
Stock
Common Stock Shares Preferred
Common
Paid-In
Comprehensive
Retained
Treasury
Stockholders’
Noncontrolling
Total
Shares Issued Treasury Outstanding Stock Stock Capital Income (Loss) Earnings Stock Equity Interest Equity
Balance at December 31, 2009
8,110,370 552,219,576 (67,221,942 ) 484,997,634 $ 1,375,370 $ 110,444 $ 5,090,891 $ (40,825 ) $ 604,467 $ (1,861,738 ) $ 5,278,609 $ 13 $ 5,278,622
Comprehensive income:
Net income (loss)
577,958 577,958 577,958
Other comprehensive income, net of tax:
Change in unrealized gains (losses) on investments, net of tax
1,678 1,678 1,678
Change in unrealized gains (losses) on derivatives, net of tax
(4,151 ) (4,151 ) (4,151 )
Defined benefit pension plans adjustment
(35 ) (35 ) (35 )
Comprehensive income
575,450 575,450
Cash dividends:
Preferred stock, series A ($1.74 per share)
(5,750 ) (5,750 ) (5,750 )
Preferred stock, series B ($.48 per share)
(1,969 ) (1,969 ) (1,969 )
Preferred stock, series C ($36.25 per share)
(29,376 ) (29,376 ) (29,376 )
Restricted stock dividend
(11 ) (11 ) (11 )
Issuance of common shares
1,351,808 1,351,808 271 10,166 10,437 10,437
Preferred stock issuance costs and related amortization
294 (294 )
Tax benefit related to employee stock option and purchase plans
(4,805 ) (4,805 ) (4,805 )
Stock-based compensation expense
26,037 26,037 26,037
Cumulative effect of accounting change
(753,856 ) (753,856 ) (753,856 )
Repurchase of common shares:
Benefit plans
(552,860 ) (552,860 ) (8,022 ) (8,022 ) (8,022 )
Noncontrolling interest — other
(9 ) (9 )
Balance at June 30, 2010
8,110,370 553,571,384 (67,774,802 ) 485,796,582 $ 1,375,370 $ 110,715 $ 5,122,583 $ (43,333 ) $ 391,169 $ (1,869,760 ) $ 5,086,744 $ 4 $ 5,086,748
Balance at December 31, 2010
7,300,000 595,263,474 (68,319,589 ) 526,943,885 $ 565,000 $ 119,053 $ 5,939,838 $ (44,664 ) $ 308,839 $ (1,876,488 ) $ 5,011,578 $ $ 5,011,578
Comprehensive income:
Net income (loss)
169,046 169,046 169,046
Other comprehensive income, net of tax:
Change in unrealized gains (losses) on investments, net of tax
715 715 715
Change in unrealized gains (losses) on derivatives, net of tax
14,105 14,105 14,105
Defined benefit pension plans adjustment
208 208 208
Comprehensive income
184,074 184,074
Cash dividends:
Common stock ($.10 per share)
(52,253 ) (52,253 ) (52,253 )
Preferred stock, series A ($1.74 per share)
(5,750 ) (5,750 ) (5,750 )
Preferred stock, series B ($.57 per share)
(2,180 ) (2,180 ) (2,180 )
Issuance of common shares
3,434,058 3,434,058 687 34,553 35,240 35,240
Retirement of common stock in treasury
(70,074,369 ) 70,074,369 (14,015 ) (1,889,891 ) 1,903,906
Tax benefit related to employee stock option and purchase plans
(7,295 ) (7,295 ) (7,295 )
Stock-based compensation expense
37,061 37,061 37,061
Repurchase of common shares:
Open market
(9,593,603 ) (9,593,603 ) (156,105 ) (156,105 ) (156,105 )
Benefit plans
(2,635,511 ) (2,635,511 ) (41,809 ) (41,809 ) (41,809 )
Acquisition of noncontrolling interest
8,678 8,678
Balance at June 30, 2011
7,300,000 528,623,163 (10,474,334 ) 518,148,829 $ 565,000 $ 105,725 $ 4,114,266 $ (29,636 ) $ 417,702 $ (170,496 ) $ 5,002,561 $ 8,678 $ 5,011,239
See accompanying notes to consolidated financial statements.


5


Table of Contents

SLM CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
(Unaudited)
Six Months Ended
June 30,
2011 2010
Operating activities
Net income
$ 169,046 $ 577,958
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
(Income) loss from discontinued operations, net of tax
(9,752 ) 13,568
Gains on sale of loans and securities, net
(5,138 )
Gains on debt repurchases
(38,226 ) (181,131 )
Goodwill and acquired intangible assets impairment and amortization expense
12,127 19,422
Stock-based compensation expense
37,061 26,097
Unrealized (gains)/losses on derivative and hedging activities
396,238 (444,732 )
Provisions for loan losses
594,091 741,359
Student loans originated for sale, net
(10,482,146 )
Decrease in restricted cash — other
53,171 41,403
Decrease (increase) in accrued interest receivable
92,629 (147,462 )
Increase in accrued interest payable
69,825 34,677
Decrease in other assets
215,598 1,369,568
(Decrease) in other liabilities
(224,671 ) (130,832 )
Total adjustments
1,198,091 (9,145,347 )
Total net cash provided by (used in) operating activities
1,367,137 (8,567,389 )
Investing activities
Student loans acquired and originated
(1,817,664 ) (2,661,471 )
Reduction of student loans:
Installment payments, claims and other
6,707,474 4,992,892
Proceeds from sales of student loans
380,965 164,046
Other loans — repaid
29,919 100,860
Other investing activities, net
(202,329 ) (351,700 )
Purchases of available-for-sale securities
(109,616 ) (27,885,519 )
Proceeds from maturities of available-for-sale securities
133,344 28,725,393
Purchases of other securities
(131,195 ) (64,188 )
Proceeds from maturities of other securities
127,944 71,812
Decrease (increase) in restricted cash
137,178 (218,129 )
Cash provided by investing activities — continuing operations
5,256,020 2,873,996
Cash provided by investing activities — discontinued operations
50,935 68,788
Total net cash provided by investing activities
5,306,955 2,942,784
Financing activities
Borrowings collateralized by loans in trust — issued
3,037,617 2,723,345
Borrowings collateralized by loans in trust — repaid
(5,725,474 ) (4,274,591 )
Asset-backed commercial paper conduits, net
(444,957 ) (1,999,582 )
ED Participation Program, net
10,849,768
ED Conduit Program Facility, net
(1,728,591 ) 1,559,198
Other short-term borrowings repaid
(198,183 )
Other long-term borrowings issued
1,966,806 1,463,538
Other long-term borrowings repaid
(4,132,838 ) (4,512,180 )
Other financing activities, net
371,145 247,613
Excess tax benefit from the exercise of stock-based awards
895 355
Common stock issued
194
Common stock repurchased
(156,105 )
Common dividends paid
(52,253 )
Preferred dividends paid
(7,930 ) (37,095 )
Noncontrolling interest, net
(749 )
Net cash (used in) provided by financing activities
(6,871,685 ) 5,821,631
Net (decrease) increase in cash and cash equivalents
(197,593 ) 197,026
Cash and cash equivalents at beginning of period
4,342,327 6,070,013
Cash and cash equivalents at end of period
$ 4,144,734 $ 6,267,039
Cash disbursements made (refunds received) for:
Interest
$ 1,225,041 $ 1,144,499
Income taxes paid
$ 364,171 $ 48,190
Income taxes (received)
$ (21,966 ) $ (499,041 )
See accompanying notes to consolidated financial statements.


6


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
1. Significant Accounting Policies
Basis of Presentation
The accompanying unaudited, consolidated financial statements of SLM Corporation (“we,” “us,” “our,” or the “Company”) have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. The consolidated financial statements include the accounts of SLM Corporation and its majority-owned and controlled subsidiaries and those Variable Interest Entities (“VIEs”) for which we are the primary beneficiary, after eliminating the effects of intercompany accounts and transactions. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods have been included. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and six months ended June 30, 2011 are not necessarily indicative of the results for the year ending December 31, 2011 or for any other period. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2010 (the “2010 Form 10-K”).
Reclassifications
Certain reclassifications have been made to the balances as of and for the three and six months ended June 30, 2010 to be consistent with classifications adopted for 2011, and had no effect on net income, total assets, or total liabilities.
Recently Issued Accounting Standards
Troubled Debt Restructurings
In April 2011, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2011-02, Receivables (Topic 310), “A Creditor’s Determination of Whether a Restructuring Is a Troubled Debt Restructuring.” This new guidance clarifies when a loan restructuring constitutes a troubled debt restructuring. Under the new guidance, student loans for which we have granted certain concessions may now be considered troubled debt restructurings that were previously not and this may require us to increase the amount of our allowance for loan losses as certain types of forbearance usage may be considered a concession. This guidance is effective July 1, 2011, applied retrospectively to January 1, 2011. The most likely effect of implementing this new guidance would be to increase the size of our allowance for losses. At this time we have not completed the estimate of the change in our allowance for loan losses that could result from implementing this new guidance.
Fair Value Measurement and Disclosure Requirements
In May 2011, the FASB issued ASU No. 2011-04, Fair Value Measurement (Topic 820), “Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs.” These amendments (1) clarify the FASB’s intent about the application of existing fair value measurement and disclosure requirements; and (2) change particular principles or requirements for measuring fair value or for disclosing information about fair value measurements. This new guidance is effective prospectively for interim and annual periods beginning after December 15, 2011 and is not expected to have a material impact on our fair value measurements.


7


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses
Our provisions for loan losses represent the periodic expense of maintaining an allowance sufficient to absorb incurred losses, net of expected recoveries, in the held-for-investment loan portfolios. The evaluation of the provisions for student loan losses is inherently subjective as it requires material estimates that may be susceptible to significant changes. We believe that the allowance for student loan losses is appropriate to cover probable losses incurred in the loan portfolios. We segregate our Private Education Loan portfolio into two classes of loans — traditional and non-traditional. Non-traditional loans are loans to (i) borrowers attending for-profit schools with an original Fair Isaac and Company (“FICO”) score of less than 670 and (ii) borrowers attending not-for-profit schools with an original FICO score of less than 640. The FICO score used in determining whether a loan is non-traditional is the greater of the borrower or co-borrower FICO score at origination. Traditional loans are defined as all other Private Education Loans that are not classified as non-traditional.
In determining the allowance for loan losses, we estimate the principal amount of loans that will default over the next two years (two years being the expected period between a loss event and default). In the first quarter of 2011, we implemented a new model to estimate these Private Education Loan defaults. Both the prior model and new model are considered “migration models”. Our prior allowance model (in place through December 31, 2010) segmented the portfolio into categories of similar risk characteristics based on loan program type, school type, loan status, seasoning, underwriting criteria (credit scores) and the existence or absence of a cosigner using school type, credit scores, cosigner status, loan status and seasoning as the primary risk characteristics. Our new model uses these same primary risk characteristics but also further segments the portfolio by the number of months the loan is in its repayment period (seasoning). While our previous allowance process incorporated the impact of seasoning, the new model more directly incorporates this feature. Another change in the new allowance model relates to the historical period of experience that we use as a starting point for projecting future defaults. Our new model is based upon a seasonal average, adjusted to the most recent three to six months of actual collection experience as the starting point and applies expected macroeconomic changes and collection procedure changes to estimate expected losses caused by loss events incurred as of the balance sheet date. Our previous model primarily used a one year historical default experience period and did not include the ability to directly model an economic expectation or collection procedure change. In addition, the previous allowance process included qualitative adjustments for these factors. Our current model places a greater emphasis on the more recent default experience rather than the default experience for older historical periods, as we believe the recent default experience is more indicative of the probable losses incurred in the loan portfolio today. While the model we use as a part of the allowance for loan losses process changed in the first quarter, the overall process for calculating the appropriate amount of allowance for Private Education Loan loss as disclosed in the 2010 Form 10-K has not changed. We believe that the current model more accurately reflects recent borrower behavior, loan performance, and collection performance, as well as expectations about economic factors. There was no adjustment to our allowance for loan loss upon implementing this new default projection model in the first quarter of 2011. In addition, there was no change in how we estimate the amount we will recover over time related to these defaulted amounts.


8


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Allowance for Loan Losses
Three Months Ended June 30, 2011
Private Education
Other
FFELP Loans Loans Loans Total
Allowance for Loan Losses
Beginning balance
$ 190,235 $ 2,034,318 $ 73,797 $ 2,298,350
Total provision
22,313 264,938 3,435 290,686
Charge-offs
(20,827 ) (263,580 ) (13,665 ) (298,072 )
Loan sales
(2,697 ) (2,697 )
Reclassification of interest reserve (1)
6,927 6,927
Ending Balance
$ 189,024 $ 2,042,603 $ 63,567 $ 2,295,194
Allowance:
Ending balance: individually evaluated for impairment
$ $ 133,796 $ 52,125 $ 185,921
Ending balance: collectively evaluated for impairment
$ 189,024 $ 1,908,807 $ 11,442 $ 2,109,273
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Loans:
Ending balance: individually evaluated for impairment
$ $ 563,650 $ 102,310 $ 665,960
Ending balance: collectively evaluated for impairment
$ 141,048,220 $ 38,093,353 $ 192,891 $ 179,334,464
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
.07 % 3.5 % %
Charge-offs as a percentage of average loans in repayment (annualized)
.09 % 3.7 % %
Allowance as a percentage of the ending total loan balance
.13 % 5.3 % 21.5 %
Allowance as a percentage of the ending loans in repayment
.20 % 7.1 % %
Allowance coverage of charge-offs (annualized)
2.3 1.9 1.2
Ending total loans (2)
$ 141,048,220 $ 38,657,003 $ 295,201
Average loans in repayment
$ 94,317,705 $ 28,488,734 $
Ending loans in repayment
$ 94,282,103 $ 28,871,968 $
(1) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.
(2) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

9


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Allowance for Loan Losses
Three Months Ended June 30, 2010
Private Education
Other
FFELP Loans Loans Loans Total
Allowance for Loan Losses
Beginning balance
$ 186,215 $ 2,018,676 $ 78,664 $ 2,283,555
Total provision
28,613 349,211 4,415 382,239
Charge-offs
(24,235 ) (335,766 ) (6,553 ) (366,554 )
Loan sales
(1,908 ) (1,908 )
Reclassification of interest reserve (1)
10,292 10,292
Ending Balance
$ 188,685 $ 2,042,413 $ 76,526 $ 2,307,624
Allowance:
Ending balance: individually evaluated for impairment
$ $ 81,867 $ 60,360 $ 142,227
Ending balance: collectively evaluated for impairment
$ 188,685 $ 1,960,546 $ 16,166 $ 2,165,397
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Loans:
Ending balance: individually evaluated for impairment
$ $ 363,370 $ 123,223 $ 486,593
Ending balance: collectively evaluated for impairment
$ 145,932,811 $ 37,735,165 $ 261,495 $ 183,929,471
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
.10 % 5.1 % %
Charge-offs as a percentage of average loans in repayment (annualized)
.12 % 5.3 % %
Allowance as a percentage of the ending total loan balance
.13 % 5.4 % 19.9 %
Allowance as a percentage of the ending loans in repayment
.23 % 7.9 % %
Allowance coverage of charge-offs (annualized)
1.9 1.5 2.9
Ending total loans (2)
$ 145,932,811 $ 38,098,535 $ 384,718
Average loans in repayment
$ 82,449,191 $ 25,178,957 $
Ending loans in repayment
$ 82,978,473 $ 25,721,573 $
(1) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.
(2) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

10


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Allowance for Loan Losses
Six Months Ended June 30, 2011
Private Education
Other
FFELP Loans Loans Loans Total
Allowance for Loan Losses
Beginning balance
$ 188,858 $ 2,021,580 $ 72,516 $ 2,282,954
Total provision
45,435 539,986 8,670 594,091
Charge-offs
(41,140 ) (536,582 ) (17,619 ) (595,341 )
Loan sales
(4,129 ) (4,129 )
Reclassification of interest reserve (1)
17,619 17,619
Ending Balance
$ 189,024 $ 2,042,603 $ 63,567 $ 2,295,194
Allowance:
Ending balance: individually evaluated for impairment
$ $ 133,796 $ 52,125 $ 185,921
Ending balance: collectively evaluated for impairment
$ 189,024 $ 1,908,807 $ 11,442 $ 2,109,273
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Loans:
Ending balance: individually evaluated for impairment
$ $ 563,650 $ 102,310 $ 665,960
Ending balance: collectively evaluated for impairment
$ 141,048,220 $ 38,093,353 $ 192,891 $ 179,334,464
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
.07 % 3.6 % %
Charge-offs as a percentage of average loans in repayment (annualized)
.09 % 3.8 % %
Allowance as a percentage of the ending total loan balance
.13 % 5.3 % 21.5 %
Allowance as a percentage of the ending loans in repayment
.20 % 7.1 % %
Allowance coverage of charge-offs (annualized)
2.3 1.9 1.8
Ending total loans (2)
$ 141,048,220 $ 38,657,003 $ 295,201
Average loans in repayment
$ 94,907,800 $ 28,308,899 $
Ending loans in repayment
$ 94,282,103 $ 28,871,968 $
(1) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.
(2) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

11


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Allowance for Loan Losses
Six Months Ended June 30, 2010
Private Education
Other
FFELP Loans Loans Loans Total
Allowance for Loan Losses
Beginning balance
$ 161,168 $ 1,443,440 $ 76,261 $ 1,680,869
Total provision
51,609 674,233 15,517 741,359
Charge-offs
(45,639 ) (620,244 ) (15,252 ) (681,135 )
Loan sales
(3,602 ) (3,602 )
Reclassification of interest reserve (1)
20,934 20,934
Consolidation of securitization trusts (2)
25,149 524,050 549,199
Ending Balance
$ 188,685 $ 2,042,413 $ 76,526 $ 2,307,624
Allowance:
Ending balance: individually evaluated for impairment
$ $ 81,867 $ 60,360 $ 142,227
Ending balance: collectively evaluated for impairment
$ 188,685 $ 1,960,546 $ 16,166 $ 2,165,397
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Loans:
Ending balance: individually evaluated for impairment
$ $ 363,370 $ 123,223 $ 486,593
Ending balance: collectively evaluated for impairment
$ 145,932,811 $ 37,735,165 $ 261,495 $ 183,929,471
Ending balance: loans acquired with deteriorated credit quality
$ $ $ $
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
.09 % 4.8 % %
Charge-offs as a percentage of average loans in repayment (annualized)
.11 % 5.0 % %
Allowance as a percentage of the ending total loan balance
.13 % 5.4 % 19.9 %
Allowance as a percentage of the ending loans in repayment
.23 % 7.9 % %
Allowance coverage of charge-offs (annualized)
2.1 1.6 2.5 %
Ending total loans (3)
$ 145,932,811 $ 38,098,535 $ 384,718
Average loans in repayment
$ 82,443,391 $ 24,913,768 $
Ending loans in repayment
$ 82,978,473 $ 25,721,573 $
(1) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.
(2) Upon the adoption of the new consolidation accounting guidance on January 1, 2010, we consolidated all of our previously off-balance sheet securitization trusts.
(3) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

12


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
The following tables provide information regarding the loan status and aging of past due loans as of June 30, 2011 and December 31, 2010.
FFELP Loan Delinquencies
June 30,
December 31,
2011 2010
(Dollars in millions) Balance % Balance %
Loans in-school/grace/deferment (1)
$ 25,718 $ 28,214
Loans in forbearance (2)
21,048 22,028
Loans in repayment and percentage of each status:
Loans current
78,201 82.9 % 80,026 82.8 %
Loans delinquent 31-60 days (3)
5,149 5.5 5,500 5.7
Loans delinquent 61-90 days (3)
2,909 3.1 3,178 3.3
Loans delinquent greater than 90 days (3)
8,023 8.5 7,992 8.2
Total FFELP Loans in repayment
94,282 100 % 96,696 100 %
Total FFELP Loans, gross
141,048 146,938
FFELP Loan unamortized premium
1,776 1,900
Total FFELP Loans
142,824 148,838
FFELP Loan allowance for losses
(189 ) (189 )
FFELP Loans, net
$ 142,635 $ 148,649
Percentage of FFELP Loans in repayment
66.8 % 65.8 %
Delinquencies as a percentage of FFELP Loans in repayment
17.1 % 17.2 %
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance
18.2 % 18.6 %
(1) Loans for borrowers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for borrowers who have requested extension of grace period during employment transition.
(2) Loans for borrowers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making payments due to hardship or other factors.
(3) The period of delinquency is based on the number of days scheduled payments are contractually past due.


13


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Private Education Traditional Loan Delinquencies
June 30,
December 31,
2011 2010
(Dollars in millions) Balance % Balance %
Loans in-school/grace/deferment (1)
$ 6,431 $ 7,419
Loans in forbearance (2)
1,225 1,156
Loans in repayment and percentage of each status:
Loans current
23,964 91.7 % 22,850 91.2 %
Loans delinquent 31-60 days (3)
759 2.9 794 3.2
Loans delinquent 61-90 days (3)
433 1.7 340 1.4
Loans delinquent greater than 90 days (3)
978 3.7 1,060 4.2
Total traditional loans in repayment
26,134 100 % 25,044 100 %
Total traditional loans, gross
33,790 33,619
Traditional loans unamortized discount
(775 ) (801 )
Total traditional loans
33,015 32,818
Traditional loans receivable for partially charged-off loans
629 558
Traditional loans allowance for losses
(1,363 ) (1,231 )
Traditional loans, net
$ 32,281 $ 32,145
Percentage of traditional loans in repayment
77.3 % 74.5 %
Delinquencies as a percentage of traditional loans in repayment
8.3 % 8.8 %
Loans in forbearance as a percentage of loans in repayment and forbearance
4.5 % 4.4 %
Loans in repayment greater than 12 months as a percentage of loans in repayment (4)
66.7 % 65.2 %
(1) Loans for borrowers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation.
(2) Loans for borrowers who have requested extension of grace period generally during employment transition or who have temporarily ceased making payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.
(3) The period of delinquency is based on the number of days scheduled payments are contractually past due.
(4) Based on number of months in an active repayment status for which a scheduled monthly payment was due.

14


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
Private Education Non-Traditional Loan
Delinquencies
June 30,
December 31,
2011 2010
(Dollars in millions) Balance % Balance %
Loans in-school/grace/deferment (1)
$ 785 $ 921
Loans in forbearance (2)
205 184
Loans in repayment and percentage of each status:
Loans current
2,030 74.1 % 2,038 72.6 %
Loans delinquent 31-60 days (3)
204 7.5 217 7.7
Loans delinquent 61-90 days (3)
142 5.2 131 4.7
Loans delinquent greater than 90 days (3)
361 13.2 422 15.0
Total non-traditional loans in repayment
2,737 100 % 2,808 100 %
Total non-traditional loans, gross
3,727 3,913
Non-traditional loans unamortized discount
(86 ) (93 )
Total non-traditional loans
3,641 3,820
Non-traditional loans receivable for partially charged-off loans
511 482
Non-traditional loans allowance for losses
(680 ) (791 )
Non-traditional loans, net
$ 3,472 $ 3,511
Percentage of non-traditional loans in repayment
73.5 % 71.8 %
Delinquencies as a percentage of non-traditional loans in repayment
25.9 % 27.4 %
Loans in forbearance as a percentage of loans in repayment and forbearance
7.0 % 6.1 %
Loans in repayment greater than 12 months as a percentage of loans in repayment (4)
60.0 % 55.9 %
(1) Loans for borrowers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation.
(2) Loans for borrowers who have requested extension of grace period generally during employment transition or who have temporarily ceased making payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.
(3) The period of delinquency is based on the number of days scheduled payments are contractually past due.
(4) Based on number of months in an active repayment status for which a scheduled monthly payment was due.

15


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
The following table provides information regarding accrued interest receivable on our Private Education Loans at June 30, 2011 and December 31, 2010. The table also discloses the amount of accrued interest on loans greater than 90 days past due as compared to our allowance for uncollectible interest. The allowance for uncollectible interest exceeds the amount of accrued interest on our 90 days past due portfolio for all periods presented.
Accrued Interest Receivable
Greater than
Allowance for
90 days
Uncollectible
Total Past Due Interest
June 30, 2011
Private Education Loans — Traditional
$ 970,674 $ 33,319 $ 50,718
Private Education Loans — Non-Traditional
178,013 17,990 36,412
Total
$ 1,148,687 $ 51,309 $ 87,130
December 31, 2010
Private Education Loans — Traditional
$ 1,062,289 $ 34,644 $ 56,755
Private Education Loans — Non-Traditional
208,587 20,270 37,057
Total
$ 1,270,876 $ 54,914 $ 93,812
FFELP Loans are substantially guaranteed as to their principal and accrued interest in the event of default; therefore, the key credit quality indicator for this portfolio is loan status. The impact of changes in loan status is incorporated quarterly into the allowance for loan losses calculation. For Private Education Loans, the key credit quality indicators are school type, FICO scores, the existence of a cosigner, the loan status and loan seasoning. The school type/FICO score are assessed at origination and maintained through the traditional/non-traditional loan designation. The other Private Education Loan key quality indicators can change and are incorporated quarterly into the allowance for loan losses calculation. The following table


16


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
2. Allowance for Loan Losses (Continued)
highlights the principal balance (excluding the receivable for partially charged-off loans) of our Private Education Loan portfolio stratified by the key credit quality indicators.
Private Education Loans
Credit Quality Indicators
June 30, 2011 December 31, 2010
(Dollars in millions) Balance (3) % of Balance Balance (3) % of Balance
Credit Quality Indicators
School Type/FICO Scores:
Traditional
$ 33,790 90 % $ 33,619 90 %
Non-Traditional (1)
3,727 10 3,913 10
Total
$ 37,517 100 % $ 37,532 100 %
Cosigners:
With cosigner
$ 22,650 60 % $ 22,259 59 %
Without cosigner
14,867 40 15,273 41
Total
$ 37,517 100 % $ 37,532 100 %
Seasoning (2) :
1-12 payments
$ 10,793 29 % $ 10,932 29 %
13-24 payments
6,625 18 6,659 18
25-36 payments
4,592 12 4,457 12
37-48 payments
3,267 9 2,891 8
More than 48 payments
5,024 13 4,253 11
Not yet in repayment
7,216 19 8,340 22
Total
$ 37,517 100 % $ 37,532 100 %
(1) Defined as loans to borrowers attending for-profit schools (with a FICO score of less than 670 at origination) and borrowers attending not-for-profit schools (with a FICO score of less than 640 at origination).
(2) Number of months in active repayment for which a scheduled payment was due.
(3) Balance represents gross Private Education Loans.
We offer temporary interest rate reductions to Private Education Loan borrowers who are both experiencing financial difficulties and meet other criteria. At June 30, 2011 and December 31, 2010, approximately $564 million and $444 million, respectively, had qualified at some point for an interest rate reduction modification since the inception of the program in May 2009. These modifications met the criteria of a troubled debt restructuring in accordance with ASC 310-40 Receivables — Troubled Debt Restructurings by Creditors and were individually evaluated for impairment. The allowance for loan losses associated with these loans was $134 million and $114 million at June 30, 2011 and December 31, 2010, respectively. Subsequent to modification, $89 million and $53 million defaulted through June 30, 2011 and December 31, 2010, respectively. At June 30, 2011 and December 31, 2010, approximately $284 million and $257 million, respectively, had qualified for the program and were currently receiving a reduction in their interest rate.


17


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
3. Borrowings
The following table summarizes our borrowings as of June 30, 2011 and December 31, 2010.
June 30, 2011 December 31, 2010
Short
Long
Short
Long
(Dollars in millions) Term Term Total Term Term Total
Unsecured borrowings:
Senior unsecured debt
$ 2,464 $ 16,787 $ 19,251 $ 4,361 $ 15,742 $ 20,103
Brokered deposits
1,550 1,654 3,204 1,387 3,160 4,547
Retail and other deposits
1,487 1,487 1,370 1,370
Other (1)
1,004 1,004 887 887
Total unsecured borrowings
6,505 18,441 24,946 8,005 18,902 26,907
Secured borrowings:
FFELP Loans securitizations
109,524 109,524 112,425 112,425
Private Education Loans securitizations
21,815 21,815 21,409 21,409
ED Conduit Program Facility
22,756 22,756 24,484 24,484
ABCP borrowings
314 5,000 5,314 5,853 5,853
Acquisition financing (2)
1,010 1,010 1,064 1,064
FHLB-DM Facility
1,000 1,000 900 900
Indentured trusts
1,125 1,125 1,246 1,246
Total secured borrowings
24,070 138,474 162,544 25,384 141,997 167,381
Total before hedge accounting adjustments
30,575 156,915 187,490 33,389 160,899 194,288
Hedge accounting adjustments
191 3,850 4,041 227 2,644 2,871
Total
$ 30,766 $ 160,765 $ 191,531 $ 33,616 $ 163,543 $ 197,159
(1) “Other” primarily consists of cash collateral held related to derivative exposures that are recorded as a short-term debt obligation.
(2) Relates to the acquisition of $25 billion of student loans at the end of 2010.


18


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
3. Borrowings (Continued)
Secured Borrowings
We currently consolidate all of our financing entities that are variable interest entities (“VIEs”) of which we are the primary beneficiary. As a result, these financing VIEs are accounted for as secured borrowings. We consolidate the following financing VIEs as of June 30, 2011 and December 31, 2010:
June 30, 2011
Debt Outstanding Carrying Amount of Assets Securing Debt
Short
Long
Outstanding
(Dollars in millions) Term Term Total Loans Cash Other Assets Total
Secured Borrowings — VIEs:
ED Conduit Program Facility
$ 22,756 $ $ 22,756 $ 22,802 $ 647 $ 572 $ 24,021
ABCP borrowings
314 5,000 5,314 5,661 77 75 5,813
Securitizations — FFELP Loans
109,524 109,524 110,434 3,825 575 114,834
Securitizations — Private Education Loans
21,815 21,815 25,084 1,171 753 27,008
Indentured trusts
1,125 1,125 1,441 126 13 1,580
Total before hedge accounting adjustments
23,070 137,464 160,534 165,422 5,846 1,988 173,256
Hedge accounting adjustments
2,414 2,414 2,135 2,135
Total
$ 23,070 $ 139,878 $ 162,948 $ 165,422 $ 5,846 $ 4,123 $ 175,391


19


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
3. Borrowings (Continued)
December 31, 2010
Debt Outstanding Carrying Amount of Assets Securing Debt
Short
Long
Outstanding
(Dollars in millions) Term Term Total Loans Cash Other Assets Total
Secured Borrowings — VIEs:
ED Conduit Program Facility
$ 24,484 $ $ 24,484 $ 24,511 $ 819 $ 634 $ 25,964
ABCP borrowings
5,853 5,853 6,290 94 53 6,437
Securitizations — FFELP Loans
112,425 112,425 113,400 3,728 966 118,094
Securitizations — Private Education Loans
21,409 21,409 24,355 1,213 690 26,258
Indentured trusts
1,246 1,246 1,549 129 15 1,693
Total before hedge accounting adjustments
24,484 140,933 165,417 170,105 5,983 2,358 178,446
Hedge accounting adjustments
1,311 1,311 1,348 1,348
Total
$ 24,484 $ 142,244 $ 166,728 $ 170,105 $ 5,983 $ 3,706 $ 179,794
Transactions During the Six Months Ended June 30, 2011
On June 30, 2011, we completed an $825 million Private Education Loan ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.89 percent. This issue has a weighted average life of 4.0 years and an initial overcollateralization of approximately 18 percent.
On May 26, 2011, we completed an $821 million FFELP ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.15 percent. This issue has a weighted average life of 5.8 years and an initial overcollateralization of approximately 3 percent.
On April 26, 2011, we completed a $562 million Private Education Loan ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.99 percent. This issue has a weighted average life of 3.8 years and an initial overcollateralization of approximately 21 percent.
On March 3, 2011, we issued an $812 million FFELP ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.14 percent. This issue has a weighted average life of 5.8 years and initial over-collateralization of approximately 3 percent.
On January 14, 2011, we issued a $2 billion five-year 6.25 percent fixed rate unsecured bond. The bond was issued to yield 6.50 percent before underwriting fees. The rate on the bond was swapped from a fixed rate to a floating rate equal to an all-in cost of one-month LIBOR plus 4.46 percent. The proceeds of this bond were designated for general corporate purposes.
We also repurchase our outstanding unsecured debt in both open-market repurchases and public tender offers. Repurchasing debt helps us to better manage our short-term and long-term funding needs by utilizing current excess liquidity to reduce future obligations related to our unsecured borrowings at favorable pricing.

20


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
3. Borrowings (Continued)
During the first half of 2011, we repurchased $885 million of debt and realized gains of $38 million for the six months ended June 30, 2011, compared with $2.7 billion and $181 million the six months ended June 30, 2010.
We have $5.2 billion in Private Education Loan securitization bonds outstanding at June 30, 2011, where we have the ability to call the bonds at a discount to par between the fourth quarter of 2011 and 2014. We have concluded that it is probable we will call these bonds at the call date at their respective discount to par. We consider it probable because we believe that these bonds can be refinanced at the call date at or lower than a breakeven cost of funds based on the call discount. As a result, we are accreting this call discount as a reduction to interest expense through the call date. If it becomes less than probable that we will call these bonds at a future date, it will result in our reversing this prior accretion as a cumulative catch-up adjustment. We have accreted approximately $228 million, cumulatively, and $28 million and $56 million in the three and six months ended June 30, 2011 as a reduction of interest expense.
The following table summarizes our securitization activity for the three and six months ended June 30, 2011 and 2010. The securitizations in the periods presented below were accounted for as financings.
Three Months Ended June 30, Six Months Ended June 30,
2011 2010 2011 2010
Loan
Loan
Loan
Loan
No. of
Amount
No. of
Amount
No. of
Amount
No. of
Amount
(Dollars in millions) Transactions Securitized Transactions Securitized Transactions Securitized Transactions Securitized
Securitizations:
FFELP Stafford/PLUS Loans
$ 1 $ 1,211 $ 1 $ 1,211
FFELP Consolidation Loans
1 774 2 1,546
Private Education Loans
2 1,699 2 1,699 1 1,929
Total securitizations
3 $ 2,473 1 $ 1,211 4 $ 3,245 2 $ 3,140
4. Derivative Financial Instruments
Our risk management strategy, use and accounting of derivatives has not materially changed from that discussed in our 2010 Form 10-K. Please refer to Note 9, “Derivative Financial Instruments” in our 2010 Form 10-K for a full discussion.


21


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
4. Derivative Financial Instruments (Continued)
Summary of Derivative Financial Statement Impact
The following tables summarize the fair values and notional amounts of our derivative instruments at June 30, 2011 and December 31, 2010, and their impact on other comprehensive income and earnings for the three and six months ended June 30, 2011 and 2010.
Impact of Derivatives on Consolidated Balance Sheet
Cash Flow Fair Value Trading Total
Hedged Risk
June 30,
Dec. 31,
June 30,
Dec. 31,
June 30,
Dec. 31,
June 30,
Dec. 31,
(Dollars in millions) Exposure 2011 2010 2011 2010 2011 2010 2011 2010
Fair Values (1)
Derivative Assets
Interest rate swaps
Interest rate $ $ $ 972 $ 967 $ 158 $ 200 $ 1,130 $ 1,167
Cross currency interest rate swaps
Foreign currency and
interest rate
2,768 1,925 100 101 2,868 2,026
Other (2)
Interest rate 3 26 3 26
Total derivative assets (3)
3,740 2,892 261 327 4,001 3,219
Derivative Liabilities
Interest rate swaps
Interest rate (43 ) (75 ) (291 ) (348 ) (334 ) (423 )
Floor Income Contracts
Interest rate (2,390 ) (1,315 ) (2,390 ) (1,315 )
Cross currency interest rate swaps
Foreign currency and
interest rate
(184 ) (215 ) (1 ) (185 ) (215 )
Other (2)
Interest rate (1 ) (1 )
Total derivative liabilities (3)
(43 ) (75 ) (184 ) (215 ) (2,682 ) (1,664 ) (2,909 ) (1,954 )
Net total derivatives
$ (43 ) $ (75 ) $ 3,556 $ 2,677 $ (2,421 ) $ (1,337 ) $ 1,092 $ 1,265
(1) Fair values reported are exclusive of collateral held and pledged and accrued interest. Assets and liabilities are presented without consideration of master netting agreements. Derivatives are carried on the balance sheet based on net position by counterparty under master netting agreements, and classified in other assets or other liabilities depending on whether in a net positive or negative position.
(2) “Other” includes the fair value of Euro-dollar futures contracts, the embedded derivatives in asset-backed financings, and derivatives related to our Total Return Swap Facility. The embedded derivatives are required to be accounted for as derivatives.
(3) The following table reconciles gross positions without the impact of master netting agreements to the balance sheet classification:
Other Assets Other Liabilities
June 30,
December 31,
June 30,
December 31,
(Dollars in millions) 2011 2010 2011 2010
Gross position
$ 4,001 $ 3,219 $ (2,909 ) $ (1,954 )
Impact of master netting agreements
(858 ) (782 ) 858 782
Derivative values with impact of master netting agreements (as carried on balance sheet)
3,143 2,437 (2,051 ) (1,172 )
Cash collateral (held) pledged
(1,003 ) (886 ) 993 809
Net position
$ 2,140 $ 1,551 $ (1,058 ) $ (363 )
The above fair values include adjustments for counterparty credit risk for both when we are exposed to the counterparty, net of collateral postings, and when the counterparty is exposed to us, net of collateral postings. The net adjustments decreased the overall net asset position at June 30, 2011 and December 31, 2010 by $77 million and $72 million, respectively. In addition, the above fair values reflect adjustments for illiquid derivatives as indicated by a wide bid/ask spread in the interest rate indices to which the derivatives


22


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
4. Derivative Financial Instruments (Continued)
are indexed. These adjustments decreased the overall net asset position at June 30, 2011 and December 31, 2010 by $112 million and $129 million, respectively.
Cash Flow Fair Value Trading Total
June 30,
Dec. 31,
June 30,
Dec. 31,
June 30,
Dec. 31,
June 30,
Dec. 31,
(Dollars in billions) 2011 2010 2011 2010 2011 2010 2011 2010
Notional Values
Interest rate swaps
$ 1.1 $ 1.6 $ 14.0 $ 13.5 $ 103.1 $ 118.9 $ 118.2 $ 134.0
Floor Income Contracts
57.8 39.3 57.8 39.3
Cross currency interest rate swaps
16.5 17.5 .3 .3 16.8 17.8
Other (1)
1.4 1.0 1.4 1.0
Total derivatives
$ 1.1 $ 1.6 $ 30.5 $ 31.0 $ 162.6 $ 159.5 $ 194.2 $ 192.1
(1) “Other” includes Euro-dollar futures contracts, embedded derivatives bifurcated from securitization debt, as well as derivatives related to our Total Return Swap Facility.
Impact of Derivatives on Consolidated Statements of Income
Three Months Ended June 30,
Unrealized
Realized Gain
Gain
Unrealized Gain
(Loss)
(Loss)
(Loss) on
on
on Hedged
Total Gain
Derivatives (1)(2) Derivatives (3) Item (1) (Loss)
(Dollars in millions) 2011 2010 2011 2010 2011 2010 2011 2010
Fair Value Hedges:
Interest rate swaps
$ 203 $ 437 $ 121 $ 129 $ (230 ) $ (475 ) $ 94 $ 91
Cross currency interest rate swaps
173 (1,733 ) 83 81 (299 ) 1,800 (43 ) 148
Total fair value derivatives
376 (1,296 ) 204 210 (529 ) 1,325 51 239
Cash Flow Hedges:
Interest rate swaps
1 (9 ) (15 ) (9 ) (14 )
Total cash flow derivatives
1 (9 ) (15 ) (9 ) (14 )
Trading:
Interest rate swaps
54 289 17 (6 ) 71 283
Floor Income Contracts
(277 ) (42 ) (202 ) (222 ) (479 ) (264 )
Cross currency interest rate swaps
16 33 2 2 18 35
Other
20 12 13 (1 ) 33 11
Total trading derivatives
(187 ) 292 (170 ) (227 ) (357 ) 65
Total
189 (1,003 ) 25 (32 ) (529 ) 1,325 (315 ) 290
Less: realized gains recorded in interest expense
195 195 195 195
Gains (losses) on derivative and hedging activities, net
$ 189 $ (1,003 ) $ (170 ) $ (227 ) $ (529 ) $ 1,325 $ (510 ) $ 95
(1) Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.
(2) Represents ineffectiveness related to cash flow hedges.
(3) For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”


23


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
4. Derivative Financial Instruments (Continued)
Six Months Ended June 30,
Realized Gain
Unrealized
Unrealized Gain
(Loss)
Gain
(Loss) on
on
(Loss)
Total Gain
Derivatives (1)(2) Derivatives (3) on Hedged Item (1) (Loss)
(Dollars in millions) 2011 2010 2011 2010 2011 2010 2011 2010
Fair Value Hedges:
Interest rate swaps
$ 5 $ 492 $ 249 $ 249 $ (25 ) $ (538 ) $ 229 $ 203
Cross currency interest rate swaps
874 (3,081 ) 159 182 (1,177 ) 3,163 (144 ) 264
Total fair value derivatives
879 (2,589 ) 408 431 (1,202 ) 2,625 85 467
Cash Flow Hedges:
Interest rate swaps
(2 ) (23 ) (30 ) (25 ) (30 )
Total cash flow derivatives
(2 ) (23 ) (30 ) (25 ) (30 )
Trading:
Interest rate swaps
32 400 57 89 400
Floor Income Contracts
(126 ) (23 ) (428 ) (433 ) (554 ) (456 )
Cross currency interest rate swaps
(1 ) 26 4 3 3 29
Other
23 6 12 (2 ) 35 4
Total trading derivatives
(72 ) 409 (355 ) (432 ) (427 ) (23 )
Total
805 (2,180 ) 30 (31 ) (1,202 ) 2,625 (367 ) 414
Less: realized gains recorded in interest expense
385 401 385 401
Gains (losses) on derivative and hedging activities, net
$ 805 $ (2,180 ) $ (355 ) $ (432 ) $ (1,202 ) $ 2,625 $ (752 ) $ 13
(1) Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.
(2) Represents ineffectiveness related to cash flow hedges.
(3) For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”
Impact of Derivatives on Consolidated Statements of Changes in Stockholders’ Equity (net of tax)
Three Months
Six Months
Ended
Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Total losses on cash flow hedges
$ (3 ) $ (11 ) $ (5 ) $ (26 )
Realized losses reclassified to interest expense (1)(2)(3)
8 10 18 22
Hedge ineffectiveness reclassified to earnings (1)(4)
(1 ) 1
Total change in stockholders’ equity for unrealized gains (losses) on derivatives
$ 5 $ (2 ) $ 14 $ (4 )
(1) Amounts included in “Realized gains (losses) on derivatives” in the “Impact of Derivatives on Consolidated Statements of Income” table above.
(2) Includes net settlement income/expense.
(3) We expect to reclassify $7 million of after-tax net losses from accumulated other comprehensive income to earnings during the next 12 months related to amortization of cash flow hedges that were hedging debt instruments that are outstanding as of the reporting date.
(4) Recorded in “Gains (losses) derivatives and hedging activities, net” in the consolidated statements of income.

24


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
4. Derivative Financial Instruments (Continued)
Collateral
Collateral held and pledged at June 30, 2011 and December 31, 2010 related to derivative exposures between us and our derivative counterparties are detailed in the following table:
(Dollars in millions) June 30, 2011 December 31, 2010
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings) (1)
$ 1,003 $ 886
Securities at fair value (not recorded in financial statements) (2)
1,053 585
Total collateral held
$ 2,056 $ 1,471
Derivative asset at fair value including accrued interest
$ 3,465 $ 2,540
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)
$ 993 $ 809
Securities at fair value (recorded in restricted investments) (3)
13 36
Total collateral pledged
$ 1,006 $ 845
Derivative liability at fair value including accrued interest and premium receivable
$ 933 $ 747
(1) At June 30, 2011 and December 31, 2010, $136 million and $108 million, respectively, were held in restricted cash accounts.
(2) We do not have the ability to sell or re-pledge these securities. As such, the securities are not recorded in the financial statements.
(3) Counterparty has the right to sell or re-pledge securities.
Our corporate derivatives contain credit contingent features. At our current unsecured credit rating, we have fully collateralized our corporate derivative liability position (including accrued interest and net of premiums receivable) of $864 million with our counterparties as of the collateral call date. Further downgrades would not result in any additional collateral requirements, except to increase the frequency of collateral calls. Two counterparties have the right to terminate the contracts with further downgrades. We currently have a liability position with these derivative counterparties (including accrued interest and net of premiums receivable) of $215 million and have posted $239 million of collateral to these counterparties. If the credit contingent feature was triggered for these two counterparties and the counterparties exercised their right to terminate, we would not be required to deliver additional assets to settle the contracts. Trust related derivatives do not contain credit contingent features related to our or the trusts’ credit ratings.


25


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
5. Other Assets
The following table provides detail on our other assets at June 30, 2011 and December 31, 2010.
June 30, 2011 December 31, 2010
Ending
% of
Ending
% of
(Dollars in millions) Balance Balance Balance Balance
Derivatives at fair value
$ 3,143 31 % $ 2,437 27 %
Accrued interest receivable
2,835 28 2,927 33
Income tax asset, net current and deferred
1,511 15 1,283 14
Accounts receivable — general
1,371 14 730 8
Benefit and insurance-related investments
464 5 462 5
Other loans, net
232 2 271 3
Fixed assets, net
225 2 291 4
Purchased paper-related receivables
68 1 96 1
Other
281 2 473 5
Total
$ 10,130 100 % $ 8,970 100 %
The “Derivatives at fair value” line in the above table represents the fair value of our derivatives in a net asset position by counterparty, exclusive of accrued interest and collateral. At June 30, 2011 and December 31, 2010, these balances included $3.6 billion and $2.7 billion, respectively, of cross-currency interest rate swaps and interest rate swaps designated as fair value hedges that were offset by an increase in interest-bearing liabilities related to the hedged debt. As of June 30, 2011 and December 31, 2010, the cumulative mark-to-market adjustment to the hedged debt was $(3.9) billion and $(2.7) billion, respectively.
6. Stockholders’ Equity and Stock-Based Compensation
The following table summarizes our common share repurchases and issuances for the three and six months ended June 30, 2011 and 2010.
Six Months
Three Months Ended
Ended
June 30, June 30,
(Dollars and shares in millions, except per share data) 2011 2010 2011 2010
Common shares repurchased:
Open market
9.6 9.6
Benefit plans (1)
.9 .2 2.6 .6
Total shares repurchased
10.5 .2 12.2 .6
Average purchase price per share
$ 16.28 $ 17.72 $ 16.18 $ 14.51
Common shares issued
1.1 .2 3.4 1.4
Authority remaining at end of period for repurchases (2)
$ 144.1 38.8 $ 144.1 38.8
(1) Includes shares withheld from stock option exercises and vesting of restricted stock for employees’ tax withholding obligations and shares tendered by employees to satisfy option exercise costs.
(2) In April 2011 we authorized the repurchase of up to $300 million of outstanding common stock in open market transactions, and terminated the previous stock repurchase program which had authorized the repurchase of up to 342.5 million shares.
The closing price of our common stock on the New York Stock Exchange on June 30, 2011 was $16.81.


26


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
6. Stockholders’ Equity and Stock-Based Compensation (Continued)
In March 2011, we retired all 70 million shares of common stock held in treasury. This retirement decreased the balance in treasury stock by $1.9 billion, with corresponding decreases of $14 million in common stock and $1.9 billion in additional paid-in capital. There was no impact to total equity from this transaction.
In the first quarter, we changed our stock-based compensation plans so that retirement eligible employees would not forfeit unvested stock-based compensation upon their retirement. This change had the effect of accelerating $11 million of future stock-based compensation expenses associated with these unvested stock grants into the current period for those employees who are retirement eligible or who will become retirement eligible prior to the vesting date.
Dividend and Share Repurchase Program
On April 20, 2011, we declared a quarterly dividend of $.10 per share on our common stock, the first since early 2007. The dividend was paid on June 17, 2011, to shareholders of record at the close of business on June 3, 2011. In July 2011, we declared a $.10 per common share dividend to be paid on September 16, 2011. In April 2011, we also authorized the repurchase of up to $300 million of outstanding common stock in open market transactions and terminated all previous authorizations. During the second quarter 2011, we repurchased 9.6 million shares for an aggregate purchase price of $156 million.


27


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
7. Earnings (Loss) per Common Share
Basic earnings (loss) per common share (“EPS”) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations follows for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
2011 2010 2011 2010
Numerator:
Net income (loss) from continuing operations
$ (17,130 ) $ 344,772 $ 159,294 $ 591,526
Less: preferred stock dividends
4,052 18,711 7,930 37,389
Net income (loss) from continuing operations attributable to common stock
(21,182 ) 326,061 151,364 554,137
Adjusted for dividends of Series C Preferred Stock (1)
14,688 29,376
Net income (loss) from continuing operations attributable to common stock, adjusted
(21,182 ) 340,749 151,364 583,513
Income (loss) from discontinued operations
11,482 (6,954 ) 9,752 (13,568 )
Net income (loss) attributable to common stock, adjusted
$ (9,700 ) $ 333,795 $ 161,116 $ 569,945
Denominator (shares in thousands):
Weighted average shares used to compute basic EPS
523,808 484,832 525,269 484,547
Effect of dilutive securities:
Dilutive effect of Series C Preferred Stock (1)
41,240 41,240
Dilutive effect of stock options, non-vested deferred compensation and restricted stock, restricted stock units and Employee Stock Purchase Plan (“ESPP”) (2)
1,319 5,596 1,226
Dilutive potential common shares (3)
42,559 5,596 42,466
Weighted average shares used to compute diluted EPS
523,808 527,391 530,865 527,013
Basic earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .67 $ .29 $ 1.15
Discontinued operations
.02 (.01 ) .02 (.03 )
Total
$ (.02 ) $ .66 $ .31 $ 1.12
Diluted earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .64 $ .28 $ 1.11
Discontinued operations
.02 (.01 ) .02 (.03 )
Total
$ (.02 ) $ .63 $ .30 $ 1.08
(1) Our 7.25 percent mandatory convertible preferred stock Series C was issued on December 31, 2007. The Series C Preferred Stock was fully converted to common shares on December 15, 2010.
(2) Includes the potential dilutive effect of additional common shares that are issuable upon exercise of outstanding stock options, non-vested deferred compensation and restricted stock, restricted stock units, and the outstanding commitment to issue shares under the ESPP, determined by the treasury stock method.
(3) For the three months ended June 30, 2011 and 2010, stock options covering approximately 33 million and 17 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive. For the six months ended June 30, 2011 and 2010, stock options covering approximately 13 million and 17 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive.


28


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
8. Restructuring Activities
The following table summarizes the restructuring expenses incurred during the three and six months ended June 30, 2011 and 2010 and cumulative restructuring expenses incurred through June 30, 2011 associated with our restructuring plans.
Cumulative
Three Months Ended
Six Months Ended
Expense (1) as of
June 30, June 30, June 30,
2011 2010 2011 2010 2011
Severance costs
$ 1,258 $ 17,658 $ 2,638 $ 42,455 $ 165,440
Lease and other contract termination costs
107 107 10,929
Exit and other costs
336 43 2,517 50 18,760
Total restructuring costs from continuing operations (1)
1,594 17,808 5,155 42,612 195,129
Total restructuring costs from discontinued operations
9 (142 ) (12 ) 1,336 29,221
Total
$ 1,603 $ 17,666 $ 5,143 $ 43,948 $ 224,350
(1) Aggregate restructuring expenses from continuing operations incurred across our reportable segments are disclosed in Note 11, “Segment Reporting.”
Since the fourth quarter of 2007 through June 30, 2011, severance costs were incurred in conjunction with aggregate completed and planned position eliminations across all of our reportable segments, ranging from senior executives to servicing center personnel.
The following table summarizes changes in the restructuring liability balance, which is included in other liabilities in the accompanying consolidated balance sheet.
Lease and
Other
Contract
Severance
Termination
Exit and
Costs Costs Other Costs Total
Balance at December 31, 2009
$ 9,195 $ 3,781 $ $ 12,976
Net accruals from continuing operations
80,536 1,430 3,270 85,236
Net accruals from discontinued operations
3,108 2,384 70 5,562
Cash paid
(45,235 ) (3,440 ) (1,678 ) (50,353 )
Balance at December 31, 2010
47,604 4,155 1,662 53,421
Net accruals from continuing operations
2,638 2,517 5,155
Net accruals from discontinued operations
(18 ) 6 (12 )
Cash paid
(34,534 ) (889 ) (4,185 ) (39,608 )
Balance at June 30, 2011
$ 15,690 $ 3,266 $ $ 18,956


29


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
9. Fair Value Measurements
We use estimates of fair value in applying various accounting standards in our financial statements. We categorize our fair value estimates based on a hierarchical framework associated with three levels of price transparency utilized in measuring financial instruments at fair value. During the three and six months ended June 30, 2011, there were no significant transfers of financial instruments between levels, or changes in our methodology or assumptions used to value our financial instruments. Please refer to Note 15, “Fair Value Measurements” in our 2010 Form 10-K for a full discussion.
The following tables summarize the valuation of our financial instruments that are marked-to-market on a recurring basis in the consolidated financial statements as of June 30, 2011 and December 31, 2010.
Fair Value Measurements on a Recurring
Fair Value Measurements on a Recurring
Basis as of June 30, 2011 Basis as of December 31, 2010
(Dollars in millions) Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Total
Assets
Available-for-sale investments:
U.S. Treasury securities
$ 20 $ $ $ 20 $ 39 $ $ $ 39
Agency residential mortgage backed securities
64 64 68 68
Guaranteed investment contracts
21 21 20 20
Other
12 12 12 12
Total available-for-sale investments
20 97 117 39 100 139
Derivative instruments: (1)
Interest rate swaps
1,011 119 1,130 1,017 150 1,167
Cross currency interest rate swaps
447 2,421 2,868 427 1,599 2,026
Other
3 3 26 26
Total derivative assets
1,458 2,543 4,001 1,444 1,775 3,219
Counterparty netting
(858 ) (782 )
Subtotal (3)
3,143 2,437
Cash collateral held
(1,003 ) (886 )
Net derivative assets
2,140 1,551
Total
$ 20 $ 1,555 $ 2,543 $ 2,257 $ 39 $ 1,544 $ 1,775 $ 1,690
Liabilities (2)
Derivative instruments (1)
Interest rate swaps
$ $ (135 ) $ (199 ) $ (334 ) $ $ (183 ) $ (240 ) $ (423 )
Floor Income Contracts
(2,390 ) (2,390 ) (1,315 ) (1,315 )
Cross currency interest rate swaps
(37 ) (148 ) (185 ) (43 ) (172 ) (215 )
Other
(1 ) (1 )
Total derivative instruments
(2,562 ) (347 ) (2,909 ) (1 ) (1,541 ) (412 ) (1,954 )
Counterparty netting
858 782
Subtotal (3)
(2,051 ) (1,172 )
Cash collateral pledged
993 809
Net derivative liabilities
(1,058 ) (363 )
Total
$ $ (2,562 ) $ (347 ) $ (1,058 ) $ (1 ) $ (1,541 ) $ (412 ) $ (363 )
(1) Fair value of derivative instruments excludes accrued interest and the value of collateral.
(2) Borrowings which are the hedged items in a fair value hedge relationship and which are adjusted for changes in value due to benchmark interest rates only are not carried at full fair value and are not reflected in this table.
(3) As carried on the balance sheet.


30


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
9. Fair Value Measurements (Continued)
The following tables summarize the change in balance sheet carrying value associated with Level 3 financial instruments carried at fair value on a recurring basis during the three and six months ended June 30, 2011 and 2010.
Three Months Ended June 30, 2011 (3) Three Months Ended June 30, 2010 (3)
Derivative Instruments Derivative Instruments
Cross
Cross
Currency
Total
Currency
Total
Interest
Interest
Derivative
Interest
Interest
Derivative
(Dollars in millions) Rate Swaps Rate Swaps Other Instruments Rate Swaps Rate Swaps Other Instruments
Balance, beginning of period
$ (85 ) $ 2,011 $ 26 $ 1,952 $ (329 ) $ 1,548 $ (22 ) $ 1,197
Total gains/(losses) (realized and unrealized):
Included in earnings (1)
6 321 33 360 165 (1,086 ) 11 (910 )
Included in other comprehensive income
Settlements
(1 ) (59 ) (56 ) (116 ) 2 (39 ) 2 (35 )
Transfers in and/or out of Level 3
Balance, end of period
$ (80 ) $ 2,273 $ 3 $ 2,196 $ (162 ) $ 423 $ (9 ) $ 252
Change in unrealized gains/(losses) relating to instruments still held at the reporting date (2)
$ 5 $ 262 $ 14 $ 281 $ 161 $ (1,125 ) $ 12 $ (952 )
Six Months Ended June 30, 2011 (3)
Derivative Instruments
Cross
Currency
Total
Interest
Interest
Derivative
(Dollars in millions) Rate Swaps Rate Swaps Other Instruments
Balance, beginning of period
$ (90 ) $ 1,427 $ 26 $ 1,363
Total gains/(losses) (realized and unrealized):
Included in earnings (1)
34 954 35 1,023
Included in other comprehensive income
Settlements
(24 ) (108 ) (58 ) (190 )
Transfers in and/or out of Level 3
Balance, end of period
$ (80 ) $ 2,273 $ 3 $ 2,196
Change in unrealized gains/(losses) relating to instruments still held at the reporting date (2)
$ 10 $ 844 $ 13 $ 867


31


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
9. Fair Value Measurements (Continued)
Six Months Ended June 30, 2010
Derivative Instruments
Cross
Currency
Total
Residual
Interest
Floor Income
Interest
Derivative
(Dollars in millions) Interests Rate Swaps Contracts Rate Swaps Other Instruments Total
Balance, beginning of period
$ 1,828 $ (272 ) $ (54 ) $ 1,596 $ (18 ) $ 1,252 $ 3,080
Total gains/(losses) (realized and unrealized):
Included in earnings (1)
160 3 (1,959 ) 4 (1,792 ) (1,792 )
Included in other comprehensive income
Settlements
6 51 (87 ) 5 (25 ) (25 )
Cumulative effect of accounting change (3)
(1,828 ) (56 ) 873 817 (1,011 )
Transfers in and/or out of Level 3
Balance, end of period
$ $ (162 ) $ $ 423 $ (9 ) $ 252 $ 252
Change in unrealized gains/(losses) relating to instruments still held at the reporting date (2)
$ $ 161 $ $ (2,047 ) $ 6 $ (1,880 ) $ (1,880 )
(1) “Included in earnings” comprises the following amounts recorded in the specified line item in the consolidated statements of income:
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Gains (losses) on derivative and hedging activities, net
$ 303 $ (948 ) $ 916 $ (1,876 )
Interest expense
57 38 107 84
Total
$ 360 $ (910 ) $ 1,023 $ (1,792 )
(2) Recorded in “gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.
(3) Upon adoption of new consolidation accounting guidance on January 1, 2010, we consolidated previously off-balance sheet securitization trusts. This resulted in the removal of the Residual Interests and the recording of the fair value of swaps previously not in our consolidated results.

32


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
9. Fair Value Measurements (Continued)
The following table summarizes the fair values of our financial assets and liabilities, including derivative financial instruments, as of June 30, 2011 and December 31, 2010.
June 30, 2011 December 31, 2010
Fair
Carrying
Fair
Carrying
(Dollars in millions) Value Value Difference Value Value Difference
Earning assets
FFELP loans
$ 140,341 $ 142,635 $ (2,294 ) $ 147,163 $ 148,649 $ (1,486 )
Private Education Loans
33,086 35,753 (2,667 ) 30,949 35,656 (4,707 )
Other loans (presented in “other assets” on the balance sheet)
84 232 (148 ) 88 270 (182 )
Cash and investments (1)
11,359 11,359 11,553 11,553
Total earning assets
184,870 189,979 (5,109 ) 189,753 196,128 (6,375 )
Interest-bearing liabilities
Short-term borrowings
30,748 30,766 18 33,604 33,616 12
Long-term borrowings
151,843 160,765 8,922 154,355 163,544 9,189
Total interest-bearing liabilities
182,591 191,531 8,940 187,959 197,160 9,201
Derivative financial instruments
Floor Income/Cap contracts
(2,390 ) (2,390 ) (1,315 ) (1,315 )
Interest rate swaps
796 796 744 744
Cross currency interest rate swaps
2,683 2,683 1,811 1,811
Other
3 3 25 25
Excess of net asset fair value over carrying value
$ 3,831 $ 2,826
(1) “Cash and investments” includes available-for-sale investments that consist of investments that are primarily U.S. Treasury or U.S. agency securities whose cost basis is $113 million and $137 million at June 20, 2011 and December 31, 2010, respectively, versus a fair value of $117 million and $139 million at June 30, 2011 and December 31, 2010, respectively.
10. Commitments and Contingencies
Mark A. Arthur et al. v. Sallie Mae, Inc. As previously disclosed, this class action suit involves allegations made in U.S. District Court for the Western District of Washington that we contacted consumers on their cellular telephones via autodialer without their consent in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (“TCPA”). Each violation under the TCPA provides for $500 in statutory damages ($1,500 if a willful violation is shown). Plaintiffs are seeking statutory damages, damages for willful violations, attorneys’ fees, costs, and injunctive relief. We have denied vigorously all claims asserted against us, but previously agreed to a preliminary settlement of $19.5 million to avoid the burden and expense of continued litigation. Subsequent to reaching this preliminary settlement, we filed submissions with the Court to advise that additional individuals were omitted from the original notice list of class members.
On August 3, 2011, we reached an agreement in principle through a memorandum of understanding with the Plaintiffs on behalf of the settlement class, and we expect to formalize that agreement and request Court approval during the next several months. Under the memorandum of understanding, we have agreed to increase the settlement fund to $24.15 million. We have $24.15 million accrued related to this matter as of June 30, 2011.


33


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
10. Commitments and Contingencies (Continued)
In the ordinary course of business, we and our subsidiaries are defendants in or parties to pending and threatened legal actions and proceedings including actions brought on behalf of various classes of claimants. These actions and proceedings may be based on alleged violations of consumer protection, securities, employment and other laws. In certain of these actions and proceedings, claims for substantial monetary damage are asserted against us and our subsidiaries.
In the ordinary course of business, we and our subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In connection with formal and informal inquiries in these cases, we and our subsidiaries receive numerous requests, subpoenas and orders for documents, testimony and information in connection with various aspects of our regulated activities.
In view of the inherent difficulty of predicting the outcome of such litigation and regulatory matters, we cannot predict what the eventual outcome of the pending matters will be, what the timing or the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties related to each pending matter may be.
We are required to establish reserves for litigation and regulatory matters where those matters present loss contingencies that are both probable and estimable. When loss contingencies are not both probable and estimable, we do not establish reserves.
Based on current knowledge, reserves have been established for certain litigation or regulatory matters where the loss is both probable and estimable. Based on current knowledge, management does not believe that loss contingencies, if any, arising from pending investigations, litigation or regulatory matters will have a material adverse effect on our consolidated financial position, liquidity, results of operations or cash flows.
11. Segment Reporting
FFELP Loans Segment
Our FFELP Loans segment consists of our $142.6 billion FFELP Loan portfolio as of June 30, 2011 and the underlying debt and capital funding the loans. We no longer originate FFELP Loans; however, we are actively seeking to acquire FFELP Loan portfolios.
The following table includes asset information for our FFELP Loans segment.
June 30,
December 31,
2011 2010
FFELP Loans, net
$ 142,635 $ 148,649
Cash and investments (1)
6,041 5,963
Other
4,418 3,911
Total assets
$ 153,094 $ 158,523
(1) Includes restricted cash and investments.


34


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Consumer Lending Segment
We originate, acquire, finance and service Private Education Loans. The portfolio totaled $35.8 billion at June 30, 2011. We also provide savings products, primarily in the form of retail deposits, to help customers save for a college education.
The following table includes asset information for our Consumer Lending segment.
June 30,
December 31,
2011 2010
Private Education Loans, net
$ 35,753 $ 35,656
Cash and investments (1)
2,794 3,372
Other
4,506 4,004
Total assets
$ 43,053 $ 43,032
(1) Includes restricted cash and investments.
Business Services Segment
The Business Services segment generates its revenue from servicing our FFELP Loan portfolio as well as servicing FFELP and other loans for other financial institutions, Guarantors and ED. The segment also performs default aversion work and contingency collections on behalf of Guarantors and ED, Campus Solutions, account asset servicing and transaction processing activities.
At June 30, 2011 and December 31, 2010, the Business Services segment had total assets of $799 million and $930 million, respectively.
Other Segment
The Other segment primarily consists of the financial results related to the repurchase of debt, the corporate liquidity portfolio and all overhead. We also include results from smaller wind-down and discontinued operations within this segment.
At June 30, 2011 and December 31, 2010, the Other segment had total assets of $3.4 billion and $2.8 billion, respectively.
Measure of Profitability
The tables below include the condensed operating results for each of our reportable segments. Management, including the chief operating decision makers, evaluates the Company on certain performance measures that we refer to as “Core Earnings” performance measures for each operating segment. We use “Core Earnings” to manage each business segment because “Core Earnings” reflect adjustments to GAAP financial results for two items, discussed below, that create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that “Core Earnings” provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information as we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. The two items adjusted for in our “Core Earnings” presentations are: (1) our use of derivatives instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness and (2) the accounting for goodwill and acquired intangible assets. The tables presented below reflect “Core Earnings” operating


35


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
measures reviewed and utilized by management to manage the business. Reconciliation of the “Core Earnings” segment totals to our consolidated operating results in accordance with GAAP is also included in the tables below.
Our “Core Earnings” performance measures are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Unlike financial accounting, there is no comprehensive, authoritative guidance for management reporting. The management reporting process measures the performance of the operating segments based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. Our operating segments are defined by the products and services they offer or the types of customers they serve, and they reflect the manner in which financial information is currently evaluated by management. Intersegment revenues and expenses are netted within the appropriate financial statement line items consistent with the income statement presentation provided to management. Changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial information.


36


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Segment Results and Reconciliations to GAAP
Three Months Ended June 30, 2011
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 721 $ 600 $ $ $ $ 1,321 $ 129 $ 1,450
Other loans
5 5 5
Cash and investments
1 2 2 2 (2 ) 5 5
Total interest income
722 602 2 7 (2 ) 1,331 129 1,460
Total interest expense
357 201 14 (2 ) 570 22 592
Net interest income (loss)
365 401 2 (7 ) 761 107 868
Less: provisions for loan losses
23 265 3 291 291
Net interest income (loss) after provisions for loan losses
342 136 2 (10 ) 470 107 577
Servicing revenue
21 15 244 (187 ) 93 93
Contingency revenue
86 86 86
Gains on debt repurchases
Other income (loss)
11 3 14 (521 ) (507 )
Total other income (loss)
21 15 341 3 (187 ) 193 (521 ) (328 )
Expenses:
Direct operating expenses
192 73 121 (187 ) 199 199
Overhead expenses
69 69 69
Operating expenses
192 73 121 69 (187 ) 268 268
Goodwill and acquired intangible assets impairment and amortization
6 6
Restructuring expenses
1 1 2 2
Total expenses
192 74 121 70 (187 ) 270 6 276
Income (loss) from continuing operations, before income tax expense (benefit)
171 77 222 (77 ) 393 (420 ) (27 )
Income tax expense (benefit) (3)
63 28 82 (29 ) 144 (154 ) (10 )
Net income (loss) from continuing operations
108 49 140 (48 ) 249 (266 ) (17 )
Income from discontinued operations, net of taxes
11 11 11
Net income (loss)
$ 108 $ 49 $ 140 $ (37 ) $ $ 260 $ (266 ) $ (6 )
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Three Months Ended June 30, 2011
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 107 $ $ 107
Total other income (loss)
(521 ) (521 )
Goodwill and acquired intangible assets impairment and amortization
6 6
Total “Core Earnings” adjustments to GAAP
$ (414 ) $ (6 ) (420 )
Income tax benefit
(154 )
Net loss
$ (266 )
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.


37


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Three Months Ended June 30, 2010
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 744 $ 575 $ $ $ $ 1,319 $ 132 $ 1,451
Other loans
7 7 7
Cash and investments
2 4 4 1 (4 ) 7 7
Total interest income (loss)
746 579 4 8 (4 ) 1,333 132 1,465
Total interest expense
382 183 11 (4 ) 572 (3 ) 569
Net interest income (loss)
364 396 4 (3 ) 761 135 896
Less: provisions for loan losses
29 349 4 382 382
Net interest income (loss) after provisions for loan losses
335 47 4 (7 ) 379 135 514
Servicing revenue
15 21 228 (165 ) 99 99
Contingency revenue
88 88 88
Gains on debt repurchases
91 91 91
Other income
13 13 76 89
Total other income (loss)
15 21 329 91 (165 ) 291 76 367
Expenses:
Direct operating expenses
187 86 133 2 (165 ) 243 243
Overhead expenses
66 66 66
Operating expenses
187 86 133 68 (165 ) 309 309
Goodwill and acquired intangible assets impairment and amortization
10 10
Restructuring expenses
15 1 2 18 18
Total expenses
202 87 135 68 (165 ) 327 10 337
Income (loss) from continuing operations, before income tax expense (benefit)
148 (19 ) 198 16 343 201 544
Income tax expense (benefit) (3)
53 (7 ) 71 8 125 74 199
Net income (loss) from continuing operations
95 (12 ) 127 8 218 127 345
Loss from discontinued operations, net of taxes
(7 ) (7 ) (7 )
Net income (loss)
$ 95 $ (12 ) $ 127 $ 1 $ $ 211 $ 127 $ 338
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Three Months Ended June 30, 2010
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 135 $ $ 135
Total other income
76 76
Goodwill and acquired intangible assets impairment and amortization
10 10
Total “Core Earnings” adjustments to GAAP
$ 211 $ (10 ) 201
Income tax expense
74
Net income
$ 127
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

38


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Six Months Ended June 30, 2011
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 1,457 $ 1,204 $ $ $ $ 2,661 $ 270 $ 2,931
Other loans
11 11 11
Cash and investments
2 5 5 3 (5 ) 10 10
Total interest income (loss)
1,459 1,209 5 14 (5 ) 2,682 270 2,952
Total interest expense
726 399 29 (5 ) 1,149 37 1,186
Net interest income (loss)
733 810 5 (15 ) 1,533 233 1,766
Less: provisions for loan losses
46 540 8 594 594
Net interest income (loss) after provisions for loan losses
687 270 5 (23 ) 939 233 1,172
Servicing revenue
46 32 489 (376 ) 191 191
Contingency revenue
164 164 164
Gains on debt repurchases
64 64 (26 ) 38
Other income
21 6 27 (754 ) (727 )
Total other income (loss)
46 32 674 70 (376 ) 446 (780 ) (334 )
Expenses:
Direct operating expenses
387 155 249 9 (376 ) 424 424
Overhead expenses
148 148 148
Operating expenses
387 155 249 157 (376 ) 572 572
Goodwill and acquired intangible assets impairment and amortization
12 12
Restructuring expenses
1 2 1 1 5 5
Total expenses
388 157 250 158 (376 ) 577 12 589
Income (loss) from continuing operations, before income tax expense (benefit)
345 145 429 (111 ) 808 (559 ) 249
Income tax expense (benefit) (3)
127 54 158 (41 ) 298 (208 ) 90
Net income (loss) from continuing operations
218 91 271 (70 ) 510 (351 ) 159
Income from discontinued operations, net of taxes
10 10 10
Net income (loss)
$ 218 $ 91 $ 271 $ (60 ) $ $ 520 $ (351 ) $ 169
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Six Months Ended June 30, 2011
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 233 $ $ 233
Total other income (loss)
(780 ) (780 )
Goodwill and acquired intangible assets impairment and amortization
12 12
Total “Core Earnings” adjustments to GAAP
$ (547 ) $ (12 ) (559 )
Income tax benefit
(208 )
Net loss
$ (351 )
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

39


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Six Months Ended June 30, 2010
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 1,386 $ 1,141 $ $ $ $ 2,527 $ 296 $ 2,823
Other loans
16 16 16
Cash and investments
4 6 8 1 (8 ) 11 11
Total interest income (loss)
1,390 1,147 8 17 (8 ) 2,554 296 2,850
Total interest expense
718 356 21 (8 ) 1,087 13 1,100
Net interest income (loss)
672 791 8 (4 ) 1,467 283 1,750
Less: provisions for loan losses
52 674 15 741 741
Net interest income (loss) after provisions for loan losses
620 117 8 (19 ) 726 283 1,009
Servicing revenue
36 41 473 (329 ) 221 221
Contingency revenue
168 168 168
Gains on debt repurchases
181 181 181
Other income
24 11 35 (5 ) 30
Total other income (loss)
36 41 665 192 (329 ) 605 (5 ) 600
Expenses:
Direct operating expenses
375 166 252 4 (329 ) 468 468
Overhead expenses
129 129 129
Operating expenses
375 166 252 133 (329 ) 597 597
Goodwill and acquired intangible assets impairment and amortization
19 19
Restructuring expenses
33 3 5 2 43 43
Total expenses
408 169 257 135 (329 ) 640 19 659
Income (loss) from continuing operations, before income tax expense (benefit)
248 (11 ) 416 38 691 259 950
Income tax expense (benefit) (3)
89 (4 ) 149 18 252 106 358
Net income (loss) from continuing operations
159 (7 ) 267 20 439 153 592
Loss from discontinued operations, net of taxes
(14 ) (14 ) (14 )
Net income (loss)
$ 159 $ (7 ) $ 267 $ 6 $ $ 425 $ 153 $ 578
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Six Months Ended June 30, 2010
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 283 $ $ 283
Total other income (loss)
(5 ) (5 )
Goodwill and acquired intangible assets impairment and amortization
19 19
Total “Core Earnings” adjustments to GAAP
$ 278 $ (19 ) 259
Income tax benefit
106
Net loss
$ 153
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

40


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
11. Segment Reporting (Continued)
Summary of “Core Earnings” Adjustments to GAAP
The two adjustments required to reconcile from our “Core Earnings” results to our GAAP results of operations relate to differing treatments for: (1) our use of derivatives instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness and (2) the accounting for goodwill and acquired intangible assets. The following table reflects aggregate adjustments associated with these areas for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
“Core Earnings” adjustments to GAAP:
Net impact of derivative accounting (1)
$ (414 ) $ 211 $ (547 ) $ 278
Net impact of acquired intangibles (2)
(6 ) (10 ) (12 ) (19 )
Net tax effect (3)
154 (74 ) 208 (106 )
Total “Core Earnings” adjustments to GAAP
$ (266 ) $ 127 $ (351 ) $ 153
(1) Derivative accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused by the mark-to-market derivative valuations on derivatives that do not qualify for hedge accounting treatment under GAAP and periodic unrealized gains and losses that are a result of ineffectiveness recognized related to effective hedges. These unrealized gains and losses occur in our FFELP Loans, Consumer Lending and Other business segments. Under GAAP, for derivatives that are held to maturity, the cumulative net unrealized gain or loss at the time of maturity will equal $0 except for Floor Income Contracts where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognized the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.
(2) Goodwill and Acquired Intangibles: We exclude goodwill and intangible impairment and amortization of acquired intangibles.
(3) Net Tax Effect: Such tax effect is based upon our “Core Earnings” effective tax rate for the year.
12. Discontinued Operations
Our Purchased Paper businesses are presented in discontinued operations for the current and prior periods. In the fourth quarter of 2010, we began actively marketing our Purchased Paper — Non-Mortgage business for sale and concluded it was probable this business would be sold within one year at which time we would exit the business. The Purchased Paper — Non-Mortgage business comprises operations and cash flows that can be clearly distinguished operationally and for financial reporting purposes from the rest of the Company. As a result, we have classified the business as held-for-sale, and, as such, the results of operations of this business were required to be presented in discontinued operations beginning in the fourth quarter of 2010. In connection with this classification, we are required to carry this business at the lower of fair value or historical cost basis. This resulted in us recording an after-tax loss of $52 million from discontinued operations in the fourth quarter of 2010, primarily due to adjusting the value of this business to its estimated fair value. We are currently seeking bids for this portfolio and anticipate closing on the sale in the second half of 2011.


41


Table of Contents

SLM CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Information at June 30, 2011 and for the three and six months ended
June 30, 2011 and 2010 is unaudited)
(Dollars in thousands, except per share amounts, unless otherwise noted)
12. Discontinued Operations (Continued)
The following table summarizes the discontinued assets and liabilities at June 30, 2011 and December 31, 2010, respectively.
June 30,
December 31,
2011 2010
Assets:
Cash and equivalents
$ 11,912 $ 3,848
Other assets
139,087 176,916
Assets of discontinued operations
$ 150,999 $ 180,764
Liabilities:
Liabilities of discontinued operations
$ 5,336 $ 6,300
At June 30, 2011 and December 31, 2010, other assets of our discontinued operations consist primarily of the Purchased Paper — Non-Mortgage loan portfolio and a deferred tax asset for intangibles that will be realized upon the sale of our Purchased Paper — Non-Mortgage business. At June 30, 2011 and December 31, 2010, liabilities of our discontinued operations consist primarily of restructuring liabilities related to severance and contract termination costs.
The following table summarizes the discontinued operations for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
2011 2010 2011 2010
Discontinued operations:
Income (loss) from discontinued operations before income taxes
$ 18,217 $ (9,829 ) $ 15,273 $ (19,808 )
Income tax expense (benefit)
6,735 (2,875 ) 5,521 (6,240 )
Income (loss) from discontinued operations, net of taxes
$ 11,482 $ (6,954 ) $ 9,752 $ (13,568 )


42


Table of Contents

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis should be read in conjunction with our Consolidated Financial Statements and related Notes included elsewhere in this Quarterly Report on Form 10-Q.
This report contains forward-looking statements and information based on management’s current expectations as of the date of this document. Statements that are not historical facts, including statements about our beliefs or expectations and statements that assume or are dependent upon future events, are forward-looking statements. Forward-looking statements are subject to risks, uncertainties, assumptions and other factors that may cause actual results to be materially different from those reflected in such forward-looking statements. These factors include, among others, the risks and uncertainties set forth in Item 1A “Risk Factors” and elsewhere in our Annual Report on Form 10-K for the year ended December 31, 2010, in this Quarterly Report on Form 10-Q, and subsequent filings with the SEC; increases in financing costs; limits on liquidity; increases in costs associated with compliance with laws and regulations; changes in accounting standards and the impact of related changes in significant accounting estimates; any adverse outcomes in any significant litigation to which we are a party; credit risk associated with our exposure to third parties, including counterparties to our derivative transactions; and changes in the terms of student loans and the educational credit marketplace (including changes resulting from new laws and the implementation of existing laws). We could also be affected by, among other things: changes in our funding costs and availability; reductions to our credit ratings or the credit ratings of the United States of America; failures of our operating systems or infrastructure, including those of third-party vendors; damage to our reputation; failures to successfully implement cost-cutting and restructuring initiatives and adverse effects of such initiatives on our business; changes in the demand for educational financing or in financing preferences of lenders, educational institutions, students and their families; changes in law and regulations with respect to the student lending business and financial institutions generally; increased competition from banks and other consumer lenders; the creditworthiness of our customers; changes in the general interest rate environment, including the rate relationships among relevant money-market instruments and those of our earning assets versus our funding arrangements; changes in general economic conditions; and changes in the demand for debt management services. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect. All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. We do not undertake any obligation to update or revise these forward-looking statements to conform the statement to actual results or changes in our expectations.
Definitions for capitalized terms used in this document can be found in the “Glossary” at the end of this document.
Through this discussion and analysis, we intend to provide the reader with some narrative context for how our management views our consolidated financial statements, additional context within which to assess our operating results, and information on the quality and variability of our earnings, liquidity and cash flows.


43


Table of Contents

Selected Financial Information and Ratios
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars and shares in millions, except per share data) 2011 2010 2011 2010
GAAP Basis
Net income (loss)
$ (6 ) $ 338 $ 169 $ 578
Diluted earnings (loss) per common share (1)
$ (.02 ) $ .63 $ .30 $ 1.08
Weighted average shares used to compute diluted earnings (loss) per share
524 527 531 527
Return on assets
(.01 )% .68 % .18 % .59 %
“Core Earnings” Basis (2)
“Core Earnings” net income
$ 260 $ 211 $ 520 $ 425
“Core Earnings” diluted earnings per common share (1)
$ .48 $ .39 $ .96 $ .79
Weighted average shares used to compute diluted earnings per share
530 527 531 527
“Core Earnings” return on assets
.54 % .43 % .54 % .44 %
Other Operating Statistics
Ending FFELP Loans, net
$ 142,635 $ 148,492 $ 142,635 $ 148,492
Ending Private Education Loans, net
35,753 35,151 35,753 35,151
Ending total student loans, net
$ 178,388 $ 183,643 $ 178,388 $ 183,643
Average student loans
$ 180,783 $ 184,571 $ 182,575 $ 183,060
(1) Preferred dividends of $15 million and $29 million, applicable to our convertible Series C Preferred Stock, were added back to the numerator in the three and six months ended June 30, 2010, respectively, in computing diluted earnings per share, as the Series C Preferred Stock was dilutive. The Series C Preferred Stock was fully converted to common shares on December 15, 2010.
(2) “Core Earnings” are non-GAAP measures and do not represent a comprehensive basis of accounting. For a greater explanation of “Core Earnings,” see the section titled “’Core Earnings’ — Definition and Limitations” and subsequent sections.
Overview
Our primary business is to help students and families save, plan and pay for college. As part of this, we originate, service and collect loans made to students and/or their parents to finance the cost of their education. We provide funding, delivery and servicing support for education loans in the United States, through our non-federally guaranteed Private Education Loan programs and as a servicer and collector of loans for the U.S. Department of Education (“ED”). In addition we are the largest holder, servicer and collector of loans made under the Federal Family Education Loan Program (“FFELP”), a program that was recently discontinued.
We have used internal growth and strategic acquisitions to attain our leadership position in the education finance market. The core of our marketing strategy is to generate student loan originations by promoting our products on campus through the financial aid office and through direct marketing to students and their parents. These sales and marketing efforts are supported by the largest and most diversified servicing capabilities in the industry.
We earn fee income by providing student loan-related services including student loan servicing, loan default aversion and defaulted loan collections, transaction processing capabilities and information technology to educational institutions, and 529 college-savings plan program management services and a consumer savings network.


44


Table of Contents

We monitor and assess our ongoing operations and results based on the following four reportable segments:
FFELP Loans segment — Consists of our $142.6 billion and $148.7 billion FFELP Loan portfolio and the underlying debt and capital funding the loans as of June 30, 2011 and December 31, 2010, respectively. We no longer originate FFELP Loans; however, we are actively seeking to acquire, and have acquired, FFELP Loan portfolios. The portfolio has a weighted average remaining life of 7.65 years.
Consumer Lending segment — We originate, acquire, finance and service Private Education Loans. The portfolio totaled $35.8 billion and $35.7 billion at June 30, 2011 and December 31, 2010, respectively. We also provide savings products, primarily in the form of retail deposits, to help customers save for a college education.
Business Services segment — In this segment we provide loan servicing to our FFELP Loans segment, ED and other third parties. We provide default aversion work and contingency collections on behalf of Guarantors, colleges, ED and other third parties. Through our Campus Solutions business we provide comprehensive financing and transaction processing solutions to college financial aid offices and students to streamline the financial aid process. We also perform account asset servicing and other transaction processing activities.
Other segment — primarily consists of the financial results related to the repurchase of debt, the corporate liquidity portfolio and all overhead. We also include results from smaller wind-down and discontinued operations within this segment.
Key Financial Measures
Our operating results are primarily driven by net interest income from our student loan portfolios, provision for loan losses, financing costs, costs necessary to generate new assets, the revenues and expenses generated by our service businesses, and gains and losses on loan sales, debt repurchases and derivatives. We manage and assess the performance of each business segment separately as each is focused on different customer bases and derives its revenue from different activities and services. A brief summary of our key financial measures (net interest income; provision for loan losses; charge-offs and delinquencies; servicing and contingency revenues; other income/(loss); operating expenses; and “Core Earnings”) can be found in Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2010 Form 10-K.
First Half of 2011 Summary of Results
We continue to operate in a challenging macroeconomic environment marked by high unemployment and uncertainty. On July 1, 2010, the Health Care and Education Reconciliation Act of 2010 (“HCERA”), which included the SAFRA Act, eliminated FFELP Loan originations, a major source of our net income. All federal loans to students are now made through the Direct Student Loan Program (“DSLP”) and as discussed above, we no longer originate FFELP Loans. In addition, on July 21, 2010, President Obama signed into law the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) that represents a comprehensive change to banking laws, imposing significant new regulation on almost every aspect of the U.S. financial services industry. A discussion of HCERA and the Dodd-Frank Act can be found in Item 1 “Business” and in Item 1A “Risk Factors” in our 2010 Form 10-K.
In this environment, we were able to achieve significant accomplishments in the first half of 2011 as discussed below.
We report financial results on a GAAP basis and also present certain “Core Earnings” performance measures. Our management, equity investors, credit rating agencies and debt capital providers use these “Core Earnings” measures to monitor our business performance. See “’Core Earnings’ — Definition and Limitations” for a further discussion and a complete reconciliation between GAAP net income and “Core Earnings.”


45


Table of Contents

GAAP second quarter 2011 net loss was $6 million ($.02 diluted loss per share), versus net income of $338 million ($.63 diluted earnings per share) in the same quarter last year. We manage our business segments on a “Core Earnings” basis. The primary difference between our “Core Earnings” and GAAP results for the second quarter of 2011 is a $414 million unrealized, mark-to-market loss on certain derivative contracts recognized in GAAP but not in “Core Earnings” results.
“Core Earnings” were $260 million ($.48 diluted earnings per share) for the second quarter 2011, compared with $211 million ($.39 diluted earnings per share) for the year-ago period. Improved loan loss provision and operating expenses more than offset lower debt repurchase gains.
During the first half of 2011, we raised $2 billion of unsecured debt and issued $1.6 billion of FFELP asset-backed securities and $1.4 billion of Private Education Loan securities. We also repurchased $885 million of debt and realized “Core Earnings” gains of $64 million for the six months ended June 30, 2011, compared with $2.7 billion and $181 million in the six months ended June 30, 2010.
In the second-quarter 2011, we utilized $156 million to repurchase 9.6 million common shares on the open market as part of our $300 million share repurchase program announced in April. We declared and paid a $.10 per share common dividend during the second quarter of 2011.
Effective March 31, 2011, we completed the relocation of our headquarters to Newark, Delaware from Reston, Virginia.
2011 Management Objectives
In 2011 we have set out five major goals to create shareholder value. They are: (1) Reduce our operating expenses; (2) Maximize cash flows from FFELP Loans; (3) Prudently grow Consumer Lending segment assets and revenue; (4) Increase Business Services segment revenue; and (5) Reinstate dividends and/or share repurchases. Here is how we plan to achieve these objectives and the progress we have made to date.
Reduce Operating Expenses
The elimination of FFELP by HCERA greatly reduced the scope of our historical revenue generating capabilities. In 2010 we originated $14 billion of loans, 84 percent of them FFELP Loans; in 2011 we expect to originate $2.5 billion of new loans, all of them Private Education Loans. Our FFELP related revenues will decline over the coming years. As a result, we must effectively match our cost structure to our ongoing business. We have set a goal of getting to a quarterly operating expense of $250 million in the fourth quarter 2011 and are on track to achieve this goal. Operating expenses were $268 million in the second quarter of 2011. Operating expenses in the second quarter of 2011 included $13 million of servicing costs related to the $25 billion student loan portfolio acquisition at the end of last year and $2 million for litigation contingencies. We expect these servicing costs to decline as the acquired portfolio converts to our loan servicing system in the second half of 2011. These charges notwithstanding, we expect to achieve our quarterly operating expense target of $250 million in the fourth quarter of 2011.
Maximize Cash Flows from FFELP Loans
We have a $142.6 billion portfolio of FFELP Loans that is expected to generate significant amounts of cash flow and earnings in the coming years. We plan to reduce related costs, minimize income volatility and opportunistically purchase additional FFELP Loan portfolios such as the portfolio we purchased at the end of 2010. During the first six months of 2011 we acquired $615 million of FFELP loans and expect to purchase additional FFELP loans in the second half of the year.
Prudently Grow Consumer Lending Segment Assets and Revenue
Successfully growing Private Education Loan lending, which is designed to supplement federal financial aid, is the key component of our long-term plan to grow shareholder value. We must originate increasing numbers of high quality Private Education Loans, increase net interest margins and further reduce charge-offs


46


Table of Contents

and provision for loan losses. Originations were 21 percent higher in the second quarter of 2011 compared with the year-ago quarter. Charge-offs decreased to 3.7 percent of loans in repayment from 5.3 percent in the year-ago quarter.
Increase Business Services Segment Revenue
Our Business Services segment comprises several businesses with customers related to FFELP that will experience revenue declines and several businesses with customers that provide growth opportunities. Our growth businesses are ED servicing, ED collections, other school-based asset type servicing and collections, Campus Solutions, transaction processing and 529 college-savings plan account asset servicing.
Under our ED Servicing Contract, we currently receive a 22 percent allocation of new borrower loans originated by the Direct Loan Program. We expect that this volume will grow organically as more loans are originated under DSLP. Our goal is to further expand our market share and broaden the services we provide to ED and other third-party servicing clients. We can expand our market share under the ED Servicing Contract by having a better performance ranking than the three other servicing companies.
Campus Solutions is a business line that we expect to grow by expanding our product offerings and leveraging our deep relationships with colleges and universities. In the first quarter, we announced a Sallie Mae Bank No-Fee Student Checking Account with Debit as an enhanced refund disbursement choice for schools and students to help higher education institutions rapidly process financial aid and tuition refunds. This new option complements existing refund disbursement choices that include electronic deposit to the bank account of the student’s choice, debit card or a check. We added 18 new refund disbursement clients in the second quarter 2011.
Assets under management in 529 college-savings plans total $38 billion and have been growing at a rate of 25 percent over the last three years. We recently were selected to continue as the program manager for New York’s 529 College Savings Program under a seven-year contract, which is currently being negotiated. New York has the largest direct 529 plan in the country. Our goal is to service additional 529 plans.
We also launched Sallie Mae Insurance Services during the quarter, which will offer directly to college students and higher education institutions tuition insurance, renters insurance and student health insurance.
Reinstate Dividends and/or Share Repurchases
Our objective was to begin either paying dividends or repurchasing shares, or a combination of both, by the second half of 2011. On June 17, 2011, we paid a quarterly dividend of $.10 per share on our common stock, the first since early 2007. In July 2011, we declared a $.10 per common share dividend to be paid on September 16, 2011. In April 2011, we authorized the repurchase of up to $300 million of outstanding common stock in open-market transactions and terminated all previous authorizations. In the second quarter 2011, we utilized $156 million to repurchase 9.6 million common shares on the open market.


47


Table of Contents

RESULTS OF OPERATIONS
We present the results of operations below first on a consolidated basis in accordance with GAAP. Following our discussion of consolidated earnings results on a GAAP basis, we present our results on a segment basis. We have four business segments: FFELP Loans, Consumer Lending, Business Services and Other. Since these segments operate in distinct business environments and we manage and evaluate the financial performance of these segments using non-GAAP financial measures, these segments are presented on a “Core Earnings” basis (see “‘Core Earnings’ Definition and Limitations”).
GAAP Statements of Income (Unaudited)
Three Months
Six Months
Ended
Increase
Ended
Increase
June 30, (Decrease) June 30, (Decrease)
(Dollars in millions, except per share data) 2011 2010 $ % 2011 2010 $ %
Interest income:
FFELP Loans
$ 850 $ 876 $ (26 ) (3 )% $ 1,727 $ 1,682 $ 45 3 %
Private Education Loans
600 575 25 4 1,204 1,141 63 6
Other loans
5 7 (2 ) (29 ) 11 16 (5 ) (31 )
Cash and investments
5 7 (2 ) (29 ) 10 11 (1 ) (9 )
Total interest income
1,460 1,465 (5 ) 2,952 2,850 102 4
Total interest expense
592 569 23 4 1,186 1,100 86 8
Net interest income
868 896 (28 ) (3 ) 1,766 1,750 16 1
Less: provisions for loan losses
291 382 (91 ) (24 ) 594 741 (147 ) (20 )
Net interest income after provisions for loan losses
577 514 63 12 1,172 1,009 163 16
Other income (loss):
Gains (losses) on sales of loans and securities, net
(3 ) 3 (100 ) 5 (5 ) (100 )
Gains (losses) on derivative and hedging activities, net
(510 ) 95 (605 ) (637 ) (752 ) 13 (765 ) (5,885 )
Servicing revenue
93 99 (6 ) (6 ) 191 221 (30 ) (14 )
Contingency revenue
86 88 (2 ) (2 ) 164 168 (4 ) (2 )
Gains on debt repurchases
91 (91 ) (100 ) 38 181 (143 ) (79 )
Other income (loss)
3 (3 ) 6 200 25 12 13 108
Total other income (loss)
(328 ) 367 (695 ) (189 ) (334 ) 600 (934 ) (156 )
Expenses:
Operating expenses
268 309 (41 ) (13 ) 572 597 (25 ) (4 )
Goodwill and acquired intangible assets impairment and amortization expense
6 10 (4 ) (40 ) 12 19 (7 ) (37 )
Restructuring expenses
2 18 (16 ) (89 ) 5 43 (38 ) (88 )
Total expenses
276 337 (61 ) (18 ) 589 659 (70 ) (11 )
Income (loss) from continuing operations before income tax expense (benefit)
(27 ) 544 (571 ) (105 ) 249 950 (701 ) (74 )
Income tax expense (benefit)
(10 ) 199 (209 ) (105 ) 90 358 (268 ) (75 )
Net income (loss) from continuing operations
(17 ) 345 (362 ) (105 ) 159 592 (433 ) (73 )
Income (loss) from discontinued operations, net of tax expense (benefit)
11 (7 ) 18 257 10 (14 ) 24 171
Net income (loss)
(6 ) 338 (344 ) (102 ) 169 578 (409 ) (71 )
Preferred stock dividends
4 19 (15 ) (79 ) 8 37 (29 ) (78 )
Net income (loss) attributable to common stock
$ (10 ) $ 319 $ (329 ) (103 )% $ 161 $ 541 $ (380 ) (70 )%
Basic earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .67 $ (.71 ) (106 )% $ .29 $ 1.15 $ (.86 ) (75 )%
Discontinued operations
.02 (.01 ) .03 300 .02 (.03 ) .05 167
Total
$ (.02 ) $ .66 $ (.68 ) (103 )% $ .31 $ 1.12 $ (.81 ) (72 )%
Diluted earnings (loss) per common share:
Continuing operations
$ (.04 ) $ .64 $ (.68 ) (106 )% $ .28 $ 1.11 $ (.83 ) (75 )%
Discontinued operations
.02 (.01 ) .03 300 .02 (.03 ) .05 167
Total
$ (.02 ) $ .63 $ (.65 ) (103 )% $ .30 $ 1.08 $ (.78 ) (72 )%
Dividends per common share
$ .10 $ $ .10 100 % $ .10 $ $ .10 100 %


48


Table of Contents

Consolidated Earnings Summary — GAAP-basis
Three Months Ended June 30, 2011 Compared with Three Months Ended June 30, 2010
For the three months ended June 30, 2011 and 2010, net income (loss) was $(6) million, or $(.02) diluted loss per common share, and $338 million, or $.63 diluted earnings per common share, respectively. The decrease in net income was primarily due to a $605 million increase in net losses on derivative and hedging activities and a $91 million decrease in gains on debt repurchases. These reductions were partially offset by a $63 million increase in net interest income after provisions for loan losses and a $61 million decrease in total expenses.
The primary contributors to each of the identified drivers of changes in net income for the current quarter compared with the year-ago quarter are as follows:
Net interest income decreased by $28 million primarily as a result of a $3.8 billion decline in the average balance of our student loan portfolio and higher funding costs.
Provisions for loan losses decreased by $91 million as a result of the improving performance of the Private Education Loan portfolio.
Net losses on derivatives and hedging activities increased by $605 million. The primary factors affecting the change in losses were interest rate and foreign currency fluctuations, which primarily affected the valuations of our Floor Income Contracts, basis swaps and foreign currency hedges during the period. Valuations of derivative instruments vary based upon many factors including changes in interest rates, credit risk, foreign currency fluctuations and other market factors. As a result, net gains and losses on derivatives and hedging activities may vary significantly in future periods.
Servicing revenue decreased by $6 million primarily due to 2010 legislation that eliminated the origination of new FFELP Loans, thereby eliminating Guarantor issuance fees on new FFELP Loans. Outstanding FFELP Loans for which we earn additional fees also declined.
Gains on debt repurchases decreased $91 million year-over-year as we repurchased less debt in the current period. Debt repurchase activity will fluctuate based on market fundamentals and our liability management strategy.
Operating expenses decreased $41 million primarily due to our ongoing cost savings initiative and an $18 million reduction in litigation contingency expenses. The second quarter of 2011 included $13 million of third-party servicing expenses related to the $25 billion loan portfolio acquisition on December 31, 2010 and $2 million of litigation contingency expenses. The second quarter of 2010 included $6 million of restructuring-related asset impairments and $20 million in litigation contingency expenses.
Restructuring expenses decreased $16 million primarily as a result of the substantial completion of our plan for restructuring the Company initiated during 2010 in response to legislation ending FFELP. Restructuring our operations in response to the elimination of FFELP required us to significantly reduce our operations and related operating costs associated with the origination of FFELP Loans. Restructuring expenses associated with continuing operations under this plan were $2 million in the second quarter of 2011 and $18 million in the second quarter of 2010. We currently expect to incur an estimated $9 million of additional restructuring costs in 2011. The majority of these expenses will be severance costs.
The effective tax rates for the second quarters of 2011 and 2010 were 36 percent and 37 percent, respectively.
Net income from discontinued operations in the three months ended June 30, 2011 increased $18 million primarily due to a higher yield on our Purchased Paper — Non-Mortgage portfolio as a result of higher than expected collections. At the end of 2010, we began actively marketing our Purchased Paper — Non-Mortgage business for sale and concluded it was probable this business would be sold within one year at which time we would exit the business. As a result, the results of operations of this business


49


Table of Contents

were required to be presented as discontinued operations beginning in the fourth quarter of 2010. Our Purchased Paper businesses are presented as discontinued operations for the current and prior periods. We are currently seeking bids for this portfolio and anticipate closing on the sale of the portfolio in the second half of 2011.
Six Months Ended June 30, 2011 Compared with Six Months Ended June 30, 2010
For the six months ended June 30, 2011 and 2010, net income was $169 million, or $.30 diluted earnings per common share, and $578 million, or $1.08 diluted earnings per common share, respectively. The decrease in net income for the six months ended June 30, 2011 as compared with the prior year period was primarily due to a $765 million increase in net losses on derivative and hedging activities and a $143 million decrease in gains on debt repurchases. These were partially offset by a $163 million increase in net interest income after provisions for loans losses and a $70 million decrease in total expenses.
The primary contributors to each of the identified drivers of changes in net income for the current six-month period compared with the year-ago six-month period are as follows:
Net interest income increased by $16 million primarily the result of incremental net interest income from the acquisition of $25 billion of securitized student loans on December 31, 2010, which was partially offset by higher funding costs.
Provisions for loan losses decreased by $147 million as a result of the improving performance of the Private Education Loan portfolio which was primarily driven by the improving credit quality of the portfolio as well as an overall improvement in the economy.
Net losses on derivatives and hedging activities increased by $765 million primarily due to interest rate and foreign currency fluctuations, which primarily affected the valuations of our Floor Income Contracts, basis swaps and foreign currency hedges during the period. Valuations of derivative instruments vary based upon many factors including changes in interest rates, credit risk, foreign currency fluctuations and other market factors. As a result, net gains and losses on derivatives and hedging activities may vary significantly in future periods.
Servicing revenue decreased by $30 million primarily due to 2010 legislation that eliminated the origination of new FFELP Loans, thereby eliminating Guarantor issuance fees on new FFELP Loans. Outstanding FFELP Loans for which we earn additional fees also declined.
Gains on debt repurchases decreased $143 million as we repurchased less debt in the current period. Debt repurchase activity will fluctuate based on market fundamentals and our liability management strategy.
Other income increased by $13 million primarily due to an increase in foreign currency translation gains. The foreign currency translation gains relate to a portion of our foreign currency denominated debt that does not receive hedge accounting treatment. These gains were partially offset by the “losses on derivative and hedging activities, net” line item on the income statement related to the derivatives used to economically hedge these debt instruments.
Operating expenses decreased $25 million primarily as a result of our cost saving initiative. The first half of 2011 included $25 million of third-party servicing expenses related to the $25 billion loan portfolio acquisition on December 31, 2010, $12 million of litigation contingency expenses and $11 million from the acceleration of stock compensation expense. The first half of 2010 included $10 million of restructuring related impairments and $20 million of litigation contingency expenses.
Restructuring expenses decreased $38 million primarily the result of the substantial completion of our plan for restructuring the Company initiated during 2010 in response to legislation ending the FFELP.
The effective tax rates for six months ended June 30, 2011 and 2010 were 36 percent and 38 percent, respectively. The change in the effective tax rate for the six months ended June 30, 2011 was primarily driven by the impact of state tax rate changes recorded in the first half of 2010.


50


Table of Contents

Net income from discontinued operations for the six months ended June 30, 2011 was $10 million compared with a net loss from discontinued operations of $14 million for the six months ended June 30, 2010. The change was primarily driven by a higher yield on our Purchased Paper — Non-Mortgage portfolio as a result of higher than expected collections.
“Core Earnings” — Definition and Limitations
We prepare financial statements in accordance with GAAP; however, we also evaluate our business segments on a basis that differs from GAAP. We refer to this different basis of presentation as “Core Earnings.” We provide this “Core Earnings” basis of presentation on a consolidated basis for each business segment because this is what we internally review when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our “Core Earnings” basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide “Core Earnings” disclosure in the notes to our consolidated financial statements for our business segments.
“Core Earnings” are not a substitute for reported results under GAAP. We use “Core Earnings” to manage each business segment because “Core Earnings” reflect adjustments to GAAP financial results for two items, discussed below, that create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that “Core Earnings” provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information as we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. The two items adjusted for in our “Core Earnings” presentations are: (1) our use of derivatives instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness and (2) the accounting for goodwill and acquired intangible assets.
While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our “Core Earnings” basis of presentation does not. “Core Earnings” are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our “Core Earnings” are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our “Core Earnings” presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon “Core Earnings.” “Core Earnings” results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our board of directors, rating agencies, lenders and investors to assess performance.
Specific adjustments that management makes to GAAP results to derive our “Core Earnings” basis of presentation are described in detail in the section entitled “‘Core Earnings’ — Definition and Limitations — Differences between ‘Core Earnings’ and GAAP ” below.


51


Table of Contents

The following tables show “Core Earnings” for each business segment and our business as a whole along with the adjustments made to the income/expense items to reconcile the amounts to our reported GAAP results as required by GAAP and reported in “Note 11 — Segment Reporting.”
Three Months Ended June 30, 2011
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 721 $ 600 $ $ $ $ 1,321 $ 129 $ 1,450
Other loans
5 5 5
Cash and investments
1 2 2 2 (2 ) 5 5
Total interest income
722 602 2 7 (2 ) 1,331 129 1,460
Total interest expense
357 201 14 (2 ) 570 22 592
Net interest income (loss)
365 401 2 (7 ) 761 107 868
Less: provisions for loan losses
23 265 3 291 291
Net interest income (loss) after provisions for loan losses
342 136 2 (10 ) 470 107 577
Servicing revenue
21 15 244 (187 ) 93 93
Contingency revenue
86 86 86
Gains on debt repurchases
Other income (loss)
11 3 14 (521 ) (507 )
Total other income (loss)
21 15 341 3 (187 ) 193 (521 ) (328 )
Expenses:
Direct operating expenses
192 73 121 (187 ) 199 199
Overhead expenses
69 69 69
Operating expenses
192 73 121 69 (187 ) 268 268
Goodwill and acquired intangible assets impairment and amortization
6 6
Restructuring expenses
1 1 2 2
Total expenses
192 74 121 70 (187 ) 270 6 276
Income (loss) from continuing operations, before income tax expense (benefit)
171 77 222 (77 ) 393 (420 ) (27 )
Income tax expense (benefit) (3)
63 28 82 (29 ) 144 (154 ) (10 )
Net income (loss) from continuing operations
108 49 140 (48 ) 249 (266 ) (17 )
Income from discontinued operations, net of taxes
11 11 11
Net income (loss)
$ 108 $ 49 $ 140 $ (37 ) $ $ 260 $ (266 ) $ (6 )
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Three Months Ended June 30, 2011
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 107 $ $ 107
Total other income (loss)
(521 ) (521 )
Goodwill and acquired intangible assets impairment and amortization
6 6
Total “Core Earnings” adjustments to GAAP
$ (414 ) $ (6 ) (420 )
Income tax benefit
(154 )
Net loss
$ (266 )
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.


52


Table of Contents

Three Months Ended June 30, 2010
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 744 $ 575 $ $ $ $ 1,319 $ 132 $ 1,451
Other loans
7 7 7
Cash and investments
2 4 4 1 (4 ) 7 7
Total interest income (loss)
746 579 4 8 (4 ) 1,333 132 1,465
Total interest expense
382 183 11 (4 ) 572 (3 ) 569
Net interest income (loss)
364 396 4 (3 ) 761 135 896
Less: provisions for loan losses
29 349 4 382 382
Net interest income (loss) after provisions for loan losses
335 47 4 (7 ) 379 135 514
Servicing revenue
15 21 228 (165 ) 99 99
Contingency revenue
88 88 88
Gains on debt repurchases
91 91 91
Other income
13 13 76 89
Total other income (loss)
15 21 329 91 (165 ) 291 76 367
Expenses:
Direct operating expenses
187 86 133 2 (165 ) 243 243
Overhead expenses
66 66 66
Operating expenses
187 86 133 68 (165 ) 309 309
Goodwill and acquired intangible assets impairment and amortization
10 10
Restructuring expenses
15 1 2 18 18
Total expenses
202 87 135 68 (165 ) 327 10 337
Income (loss) from continuing operations, before income tax expense (benefit)
148 (19 ) 198 16 343 201 544
Income tax expense (benefit) (3)
53 (7 ) 71 8 125 74 199
Net income (loss) from continuing operations
95 (12 ) 127 8 218 127 345
Loss from discontinued operations, net of taxes
(7 ) (7 ) (7 )
Net income (loss)
$ 95 $ (12 ) $ 127 $ 1 $ $ 211 $ 127 $ 338
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Three Months Ended June 30, 2010
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 135 $ $ 135
Total other income
76 76
Goodwill and acquired intangible assets impairment and amortization
10 10
Total “Core Earnings” adjustments to GAAP
$ 211 $ (10 ) 201
Income tax expense
74
Net income
$ 127
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

53


Table of Contents

Six Months Ended June 30, 2011
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 1,457 $ 1,204 $ $ $ $ 2,661 $ 270 $ 2,931
Other loans
11 11 11
Cash and investments
2 5 5 3 (5 ) 10 10
Total interest income (loss)
1,459 1,209 5 14 (5 ) 2,682 270 2,952
Total interest expense
726 399 29 (5 ) 1,149 37 1,186
Net interest income (loss)
733 810 5 (15 ) 1,533 233 1,766
Less: provisions for loan losses
46 540 8 594 594
Net interest income (loss) after provisions for loan losses
687 270 5 (23 ) 939 233 1,172
Servicing revenue
46 32 489 (376 ) 191 191
Contingency revenue
164 164 164
Gains on debt repurchases
64 64 (26 ) 38
Other income
21 6 27 (754 ) (727 )
Total other income (loss)
46 32 674 70 (376 ) 446 (780 ) (334 )
Expenses:
Direct operating expenses
387 155 249 9 (376 ) 424 424
Overhead expenses
148 148 148
Operating expenses
387 155 249 157 (376 ) 572 572
Goodwill and acquired intangible assets impairment and amortization
12 12
Restructuring expenses
1 2 1 1 5 5
Total expenses
388 157 250 158 (376 ) 577 12 589
Income (loss) from continuing operations, before income tax expense (benefit)
345 145 429 (111 ) 808 (559 ) 249
Income tax expense (benefit) (3)
127 54 158 (41 ) 298 (208 ) 90
Net income (loss) from continuing operations
218 91 271 (70 ) 510 (351 ) 159
Income from discontinued operations, net of taxes
10 10 10
Net income (loss)
$ 218 $ 91 $ 271 $ (60 ) $ $ 520 $ (351 ) $ 169
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Six Months Ended June 30, 2011
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 233 $ $ 233
Total other income (loss)
(780 ) (780 )
Goodwill and acquired intangible assets impairment and amortization
12 12
Total “Core Earnings” adjustments to GAAP
$ (547 ) $ (12 ) (559 )
Income tax benefit
(208 )
Net loss
$ (351 )
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

54


Table of Contents

Six Months Ended June 30, 2010
FFELP
Consumer
Business
Total “Core
Total
(Dollars in millions) Loans Lending Services Other Eliminations (1) Earnings” Adjustments (2) GAAP
Interest income:
Student loans
$ 1,386 $ 1,141 $ $ $ $ 2,527 $ 296 $ 2,823
Other loans
16 16 16
Cash and investments
4 6 8 1 (8 ) 11 11
Total interest income (loss)
1,390 1,147 8 17 (8 ) 2,554 296 2,850
Total interest expense
718 356 21 (8 ) 1,087 13 1,100
Net interest income (loss)
672 791 8 (4 ) 1,467 283 1,750
Less: provisions for loan losses
52 674 15 741 741
Net interest income (loss) after provisions for loan losses
620 117 8 (19 ) 726 283 1,009
Servicing revenue
36 41 473 (329 ) 221 221
Contingency revenue
168 168 168
Gains on debt repurchases
181 181 181
Other income
24 11 35 (5 ) 30
Total other income (loss)
36 41 665 192 (329 ) 605 (5 ) 600
Expenses:
Direct operating expenses
375 166 252 4 (329 ) 468 468
Overhead expenses
129 129 129
Operating expenses
375 166 252 133 (329 ) 597 597
Goodwill and acquired intangible assets impairment and amortization
19 19
Restructuring expenses
33 3 5 2 43 43
Total expenses
408 169 257 135 (329 ) 640 19 659
Income (loss) from continuing operations, before income tax expense (benefit)
248 (11 ) 416 38 691 259 950
Income tax expense (benefit) (3)
89 (4 ) 149 18 252 106 358
Net income (loss) from continuing operations
159 (7 ) 267 20 439 153 592
Loss from discontinued operations, net of taxes
(14 ) (14 ) (14 )
Net income (loss)
$ 159 $ (7 ) $ 267 $ 6 $ $ 425 $ 153 $ 578
(1) The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.
(2) “Core Earnings” adjustments to GAAP:
Six Months Ended June 30, 2010
Net Impact of
Net Impact of
Goodwill and
Derivative
Acquired
(Dollars in millions) Accounting Intangibles Total
Net interest income after provisions for loan losses
$ 283 $ $ 283
Total other income (loss)
(5 ) (5 )
Goodwill and acquired intangible assets impairment and amortization
19 19
Total “Core Earnings” adjustments to GAAP
$ 278 $ (19 ) 259
Income tax benefit
106
Net loss
$ 153
(3) Income taxes are based on a percentage of net income before tax for the individual reportable segment.

55


Table of Contents

Differences between “Core Earnings” and GAAP
The following discussion summarizes the differences between “Core Earnings” and GAAP net income, and details each specific adjustment required to reconcile our “Core Earnings” segment presentation to our GAAP earnings.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
“Core Earnings”
$ 260 $ 211 $ 520 $ 425
“Core Earnings” adjustments:
Net impact of derivative accounting
(414 ) 211 (547 ) 278
Net impact of goodwill and acquired intangibles
(6 ) (10 ) (12 ) (19 )
Total “Core Earnings” adjustments before income tax effect
(420 ) 201 (559 ) 259
Net income tax effect
154 (74 ) 208 (106 )
Total “Core Earnings” adjustments
(266 ) 127 (351 ) 153
GAAP net income (loss)
$ (6 ) $ 338 $ 169 $ 578
1) Derivative Accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused primarily by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP. To a lesser extent, these periodic unrealized gains and losses are also a result of ineffectiveness recognized related to effective hedges. These unrealized gains and losses occur in our FFELP Loans, Consumer Lending and Other business segments. Under GAAP, for our derivatives that are held to maturity, the cumulative net unrealized gain or loss over the life of the contract will equal $0 except for Floor Income Contracts where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.
The accounting for derivatives requires that changes in the fair value of derivative instruments be recognized currently in earnings, with no fair value adjustment of the hedged item, unless specific hedge accounting criteria are met. We believe that our derivatives are effective economic hedges, and as such, are a critical element of our interest rate and foreign currency risk management strategy. However, some of our derivatives, primarily Floor Income Contracts and certain basis swaps, do not qualify for hedge accounting treatment and the stand-alone derivative must be marked-to-market in the income statement with no consideration for the corresponding change in fair value of the hedged item. These gains and losses recorded in “Gains (losses) on derivative and hedging activities, net” are primarily caused by interest rate and foreign currency exchange rate volatility and changing credit spreads during the period as well as the volume and term of derivatives not receiving hedge accounting treatment.
Our Floor Income Contracts are written options that must meet more stringent requirements than other hedging relationships to achieve hedge effectiveness. Specifically, our Floor Income Contracts do not qualify for hedge accounting treatment because the pay down of principal of the student loans underlying the Floor Income embedded in those student loans does not exactly match the change in the notional amount of our written Floor Income Contracts. Under derivatives accounting treatment, the upfront payment is deemed a liability and changes in fair value are recorded through income throughout the life of the contract. The change in the value of Floor Income Contracts is primarily caused by changing interest rates that cause the amount of Floor Income earned on the underlying student loans and paid to the counterparties to vary. This is economically offset by the change in value of the student loan portfolio earning Floor Income but that offsetting change in value is not recognized. We believe the Floor Income Contracts are economic hedges because they effectively fix the amount of Floor Income earned over the contract period, thus eliminating the timing and uncertainty that changes in interest rates can have on Floor Income for that period. Therefore, for


56


Table of Contents

purposes of “Core Earnings”, we have removed the unrealized gains and losses related to these contracts and added back the amortization of the net premiums received on the Floor Income Contracts. The amortization of the net premiums received on the Floor Income Contracts for “Core Earnings” is reflected in student loan interest income. Under GAAP accounting, the premium received on the Floor Income Contracts is recorded as revenue in the “gains (losses) on derivatives and hedging activities, net” line item by the end of the contracts’ life.
Basis swaps are used to convert floating rate debt from one floating interest rate index to another to better match the interest rate characteristics of the assets financed by that debt. We primarily use basis swaps to hedge our student loan assets that are primarily indexed to a commercial paper, Prime or Treasury bill index. In addition, we use basis swaps to convert debt indexed to the Consumer Price Index to three-month LIBOR debt. The accounting for derivatives requires that when using basis swaps, the change in the cash flows of the hedge effectively offset both the change in the cash flows of the asset and the change in the cash flows of the liability. Our basis swaps hedge variable interest rate risk; however, they generally do not meet this effectiveness test because the index of the swap does not exactly match the index of the hedged assets as required for hedge accounting treatment. Additionally, some of our FFELP Loans can earn at either a variable or a fixed interest rate depending on market interest rates and therefore swaps written on the FFELP Loans do not meet the criteria for hedge accounting treatment. As a result, under GAAP, these swaps are recorded at fair value with changes in fair value reflected currently in the income statement.
The table below quantifies the adjustments for derivative accounting on our net income for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
“Core Earnings” derivative adjustments:
Gains (losses) on derivative and hedging activities, net, included in other income (1)
$ (510 ) $ 95 $ (752 ) $ 13
Plus: Realized losses on derivative and hedging activities, net (1)
185 226 371 431
Unrealized gains (losses) on derivative and hedging activities, net
(325 ) 321 (381 ) 444
Amortization of net premiums on Floor Income Contracts in net interest income for “Core Earnings”
(74 ) (90 ) (159 ) (144 )
Other pre-change in derivatives accounting adjustments
(15 ) (20 ) (7 ) (22 )
Total net impact derivative accounting (2)
$ (414 ) $ 211 $ (547 ) $ 278
(1) See “ Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities ” below for a detailed breakdown of the components of realized losses on derivative and hedging activities.
(2) Negative amounts are subtracted from “Core Earnings” net income to arrive at GAAP net income and positive amounts are added to “Core Earnings” net income to arrive at GAAP net income.
Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities
The accounting for derivative instruments requires net settlement income/expense on derivatives and realized gains/losses related to derivative dispositions (collectively referred to as “realized gains (losses) on derivative and hedging activities”) that do not qualify as hedges to be recorded in a separate income statement line item below net interest income. Under our “Core Earnings” presentation, these gains and losses are reclassified to the income statement line item of the economically hedged item. For our “Core Earnings” net interest margin, this would primarily include: (a) reclassifying the net settlement amounts related to our Floor Income Contracts to student loan interest income and (b) reclassifying the net settlement amounts related to certain of our basis swaps to debt interest expense. The table below summarizes the realized losses on


57


Table of Contents

derivative and hedging activities and the associated reclassification on a “Core Earnings” basis for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Reclassification of realized gains (losses) on derivative and hedging activities:
Net settlement expense on Floor Income Contracts reclassified to net interest income
$ (202 ) $ (222 ) $ (428 ) $ (433 )
Net settlement income on interest rate swaps reclassified to net interest income
17 (5 ) 33 2
Foreign exchange derivatives losses reclassified to other income
1 (1 ) 1
Net realized gains (losses) on terminated derivative contracts reclassified to other income
25 (1 )
Total reclassifications of realized losses on derivative and hedging activities
(185 ) (226 ) (371 ) (431 )
Add: Unrealized gains (losses) on derivative and hedging activities, net (1)
(325 ) 321 (381 ) 444
Gains (losses) on derivative and hedging activities, net
$ (510 ) $ 95 $ (752 ) $ 13
(1) “Unrealized gains (losses) on derivative and hedging activities, net” comprises the following unrealized mark-to-market gains (losses):
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Floor Income Contracts
$ (277 ) $ (42 ) $ (126 ) $ (23 )
Basis swaps
25 263 19 326
Foreign currency hedges
(110 ) 99 (304 ) 107
Other
37 1 30 34
Total unrealized gains (losses) on derivative and hedging activities, net
$ (325 ) $ 321 $ (381 ) $ 444
2) Goodwill and Acquired Intangibles: “Core Earnings” exclude goodwill and intangible impairment and the amortization of acquired intangibles. The following table summarizes the goodwill and acquired intangible adjustments for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
“Core Earnings” goodwill and acquired intangibles adjustments (1) :
Amortization of acquired intangibles from continuing operations
$ (6 ) $ (10 ) $ (12 ) $ (19 )
Total “Core Earnings” goodwill and acquired intangibles adjustments
$ (6 ) $ (10 ) $ (12 ) $ (19 )
(1) Negative amounts are subtracted from “Core Earnings” net income to arrive at GAAP net income.


58


Table of Contents

Business Segment Earnings Summary — “Core Earnings” Basis
FFELP Loans Segment
The following table includes “Core Earnings” results for our FFELP Loans segment.
Three Months Ended
% Increase
Six Months Ended
% Increase
June 30, (Decrease) June 30, (Decrease)
(Dollars in millions) 2011 2010 2011 vs. 2010 2011 2010 2011 vs. 2010
“Core Earnings” interest income:
FFELP Loans
$ 721 $ 744 (3 )% $ 1,457 $ 1,386 5 %
Cash and investments
1 2 (50 ) 2 4 (50 )
Total “Core Earnings” interest income
722 746 (3 ) 1,459 1,390 5
Total “Core Earnings” interest expense
357 382 (7 ) 726 718 1
Net “Core Earnings” interest income
365 364 733 672 9
Less: provisions for loan losses
23 29 (21 ) 46 52 (12 )
Net “Core Earnings” interest income after provisions for loan losses
342 335 2 687 620 11
Servicing revenue
21 15 40 46 36 28
Direct operating expenses
192 187 3 387 375 3
Restructuring expenses
15 (100 ) 1 33 (97 )
Total expenses
192 202 (5 ) 388 408 (5 )
Income from continuing operations, before income tax expense
171 148 16 345 248 39
Income tax expense
63 53 19 127 89 43
“Core Earnings”
$ 108 $ 95 14 % $ 218 $ 159 37 %
“Core Earnings” from the FFELP Loans segment were $108 million in the second quarter of 2011, compared with $95 million in the year-ago quarter. Key financial measures include:
Net interest margin of .98 percent in the second quarter of 2011 compared with .95 percent in the year-ago quarter.
The provision of loan losses of $23 million in the second quarter of 2011 decreased from $29 million in the year-ago quarter.


59


Table of Contents

FFELP Loans Net Interest Margin
The following table shows the FFELP Loans “Core Earnings” net interest margin along with reconciliation to the GAAP-basis FFELP Loans net interest margin.
Three Months Ended
Six Months Ended
June 30, June 30,
2011 2010 2011 2010
“Core Earnings” basis FFELP student loan yield
2.57 % 2.64 % 2.60 % 2.57 %
Hedged Floor Income
.20 .24 .22 .21
Unhedged Floor Income
.19 .01 .13 .01
Consolidation Loan Rebate Fees
(.66 ) (.57 ) (.66 ) (.58 )
Repayment Borrower Benefits
(.12 ) (.10 ) (.11 ) (.10 )
Premium amortization
(.17 ) (.20 ) (.16 ) (.20 )
“Core Earnings” basis FFELP student loan net yield
2.01 2.02 2.02 1.91
“Core Earnings” basis FFELP student loan cost of funds
(.96 ) (.97 ) (.96 ) (.93 )
“Core Earnings” basis FFELP student loan spread
1.05 1.05 1.06 .98
“Core Earnings” basis FFELP other asset spread impact
(.07 ) (.10 ) (.08 ) (.09 )
“Core Earnings” basis FFELP Loans net interest margin (1)
.98 % .95 % .98 % .89 %
“Core Earnings” basis FFELP Loans net interest margin (1)
.98 % .95 % .98 % .89 %
Adjustment for GAAP accounting treatment
.32 .34 .34 .38
GAAP-basis FFELP Loans net interest margin(1)
1.30 % 1.29 % 1.32 % 1.27 %
(1) The average balances of our FFELP interest-earning assets for the respective periods are:
(Dollars in millions)
FFELP Loans
$ 143,999 $ 148,101 $ 145,681 $ 146,486
Other interest-earning assets
4,982 5,649 4,999 5,655
Total FFELP “Core Earnings” basis interest-earning assets
$ 148,981 $ 153,750 $ 150,680 $ 152,141
The “Core Earnings” basis FFELP Loans net interest margin for the six months ended June 30, 2011 compared with the prior year period increased nine basis points which was primarily the result of an increase in Floor Income.
As of June 30, 2011, our FFELP Loan portfolio totaled approximately $142.6 billion, including $52.8 billion of FFELP Stafford and $89.8 billion of FFELP Consolidation Loans. The weighted-average life of these portfolios is 4.9 years and 9.3 years, respectively, assuming a Constant Prepayment Rate (“CPR”) of 6 percent and 3 percent, respectively.


60


Table of Contents

Floor Income
The following table analyzes the ability of the FFELP Loans in our portfolio to earn Floor Income after June 30, 2011 and 2010, based on interest rates as of those dates.
June 30, 2011 June 30, 2010
Fixed
Variable
Fixed
Variable
Borrower
Borrower
Borrower
Borrower
(Dollars in billions) Rate Rate Total Rate Rate Total
Student loans eligible to earn Floor Income
$ 121.5 $ 18.8 $ 140.3 $ 126.1 $ 19.0 $ 145.1
Less: post-March 31, 2006 disbursed loans required to rebate Floor Income
(64.5 ) (1.3 ) (65.8 ) (74.9 ) (1.2 ) (76.1 )
Less: economically hedged Floor Income Contracts
(41.5 ) (41.5 ) (39.2 ) (39.2 )
Student loans eligible to earn Floor Income
$ 15.5 $ 17.5 $ 33.0 $ 12.0 $ 17.8 $ 29.8
Student loans earning Floor Income
$ 15.5 $ 2.6 $ 18.1 $ 3.2 $ 2.7 $ 5.9
We have sold Floor Income Contracts to hedge the potential Floor Income from specifically identified pools of FFELP Consolidation Loans that are eligible to earn Floor Income.
The following table presents a projection of the average balance of FFELP Consolidation Loans for which Fixed Rate Floor Income has been economically hedged through Floor Income Contracts for the period July 1, 2011 to June 30, 2016. The hedges related to these loans do not qualify as effective hedges.
July 1, 2011 to
(Dollars in billions) December 31, 2011 2012 2013 2014 2015 2016
Average balance of FFELP Consolidation Loans whose Floor Income is economically hedged
$ 41.5 $ 38.3 $ 32.6 $ 28.3 $ 27.2 $ 10.4
FFELP Provisions for Loan Losses and Loan Charge-Offs
The following table summarizes the total FFELP provisions for loan losses and FFELP Loan charge-offs for the three and six months June 30, 2011 and 2010.
Three Months
Six Months
Ended
Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
FFELP Loan provisions for loan losses
$ 23 $ 29 $ 46 $ 52
FFELP Loan charge-offs
21 24 41 46
Operating Expenses — FFELP Loans Segment
Operating expenses for our FFELP Loans segment primarily include the contractual rates we pay to service loans in term asset-backed securitization trusts or a similar rate if a loan is not in a term financing facility (which is presented as an intercompany charge from the Business Services segment which services the loans), the fees we pay for third-party loan servicing and costs incurred to acquire loans. The increases in operating expenses in the three and six months ended June 30, 2011 compared with the three and six months ended June 30, 2010 were primarily the result of the increase in servicing costs related to the $25 billion loan portfolio acquisition on December 31, 2010. Operating expenses, excluding restructuring-related asset impairments, were 53 basis points and 49 basis points of average FFELP Loans in the quarters ended June 30, 2011 and June 30, 2010, respectively, and 54 basis points and 51 basis points for the six months ended June 30, 2011 and 2010, respectively.


61


Table of Contents

Consumer Lending Segment
The following table includes “Core Earnings” results for our Consumer Lending segment.
% Increase
% Increase
Three Months Ended
(Decrease) Six Months Ended
(Decrease)
June 30, 2011 vs.
June 30, 2011 vs.
(Dollars in millions) 2011 2010 2010 2011 2010 2010
“Core Earnings” interest income:
Private Education Loans
$ 600 $ 575 4 % $ 1,204 $ 1,141 6 %
Cash and investments
2 4 (50 ) 5 6 (17 )
Total “Core Earnings” interest income
602 579 4 1,209 1,147 5
Total “Core Earnings” interest expense
201 183 10 399 356 12
Net “Core Earnings” interest income
401 396 1 810 791 2
Less: provisions for loan losses
265 349 (24 ) 540 674 (20 )
Net “Core Earnings” interest income after provisions for loan losses
136 47 189 270 117 131
Servicing revenue
15 21 (29 ) 32 41 (22 )
Direct operating expenses
73 86 (15 ) 155 166 (7 )
Restructuring expenses
1 1 2 3 (33 )
Total expenses
74 87 (15 ) 157 169 (7 )
Income (loss) from continuing operations, before income tax expense (benefit)
77 (19 ) 505 145 (11 ) 1,418
Income tax expense (benefit)
28 (7 ) 500 54 (4 ) 1,450
“Core Earnings” (loss)
$ 49 $ (12 ) 508 % $ 91 $ (7 ) 1,400 %
“Core Earnings” were $49 million for the three months ended June 30, 2011, compared with a net loss of $12 million in the year-ago period. The improvement in the three and six month periods ended June 30, 2011 compared with prior periods was primarily due to a decreased loan loss provision. Loan delinquencies and charge-offs both improved.
Highlights vs. second-quarter 2010 included:
Loan originations were $264 million, up 21 percent from $219 million. The portfolio totaled $35.8 billion at June 30, 2011, compared with $35.2 billion one year earlier.
Net interest margin was 4.05 percent, compared with 3.79 percent.
The provision for loan losses declined to $265 million, compared with $349 million.
Delinquencies of 90 days or more (as a percentage of loans in repayment) were 4.6 percent, compared with 5.8 percent.
The annual charge-off rate (as a percentage of loans in repayment) improved to 3.7 percent, compared with 5.3 percent.


62


Table of Contents

Consumer Lending Net Interest Margin
The following table shows the Consumer Lending “Core Earnings” net interest margin along with reconciliation to the GAAP-basis Consumer Lending net interest margin before provisions for loan losses.
Three Months Ended
Six Months Ended
June 30, June 30,
2011 2010 2011 2010
“Core Earnings” basis Private Education Student Loan yield
6.29 % 6.05 % 6.32 % 6.02 %
Discount amortization
.26 .28 .26 .27
“Core Earnings” basis Private Education Loan net yield
6.55 6.33 6.58 6.29
“Core Earnings” basis Private Education Loan cost of funds
(2.02 ) (1.72 ) (1.99 ) (1.70 )
“Core Earnings” basis Private Education Loan spread
4.53 4.61 4.59 4.59
“Core Earnings” basis other asset spread impact
(.48 ) (.82 ) (.51 ) (.78 )
“Core Earnings” basis Consumer Lending net interest margin (1)
4.05 % 3.79 % 4.08 % 3.81 %
“Core Earnings” basis Consumer Lending net interest margin (1)
4.05 % 3.79 % 4.08 % 3.81 %
Adjustment for GAAP accounting treatment
(.05 ) .04 (.05 ) .02
GAAP-basis Consumer Lending net interest margin (1)
4.00 % 3.83 % 4.03 % 3.83 %
(1) The average balances of our Consumer Lending interest-earning assets for the respective periods are:
(Dollars in millions)
Private Education Loans
$ 36,784 $ 36,470 $ 36,894 $ 36,574
Other interest-earning assets
2,910 5,506 3,134 5,290
Total Consumer Lending “Core Earnings” basis interest-earning assets
$ 39,694 $ 41,976 $ 40,028 $ 41,864
The Private Education Loan spread remained relatively consistent across all periods presented. The increase in the net interest margin for both the comparable prior year quarter and six month period was primarily the result of a decline in the average balance of our Other asset portfolio. The size of the Other asset portfolio, which is primarily securitization trust restricted cash and cash held at Sallie Mae Bank (the “Bank”), has decreased significantly since the first quarter 2010. This Other asset portfolio earns a negative yield and as a result, when its relative weighting decreases compared to the Private Education Loan portfolio, the overall net interest margin increases.
Private Education Loans Provisions for Loan Losses and Loan Charge-Offs
The following table summarizes the total Private Education Loans provision for loan losses and charge-offs for the three and six months ended June 30, 2011 and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Private Education Loans provision for loan losses
$ 265 $ 349 $ 540 $ 674
Private Education Loans charge-offs
263 336 537 620
The continuing improvements for all periods presented above are primarily a result of the improving credit quality of the portfolio as well as an overall improvement to the U.S. economy. The Private Education Loan portfolio experienced a significant increase in delinquencies through the first quarter of 2010 (delinquencies as a percentage of loans in repayment were 12.2 percent at March 31, 2010); since then delinquencies as


63


Table of Contents

a percentage of loans in repayment have declined to 10.0 percent at June 30, 2011. Private Education Loans in forbearance as a percentage of loans in repayment and forbearance decreased to 4.7 percent from the year-ago quarter’s 5.3 percent. Charge-offs as a percentage of loans in repayment have declined significantly from 5.3 percent in the second quarter 2010 to 3.7 percent in the second quarter of 2011. The Private Education Loan allowance coverage of annual charge-offs ratio was 1.9 at June 30, 2011 compared with 1.5 at June 30, 2010. The allowance for loan losses as a percentage of ending Private Education Loans in repayment decreased from 7.9 percent at June 30, 2010 to 7.1 percent at June 30, 2011. We analyzed changes in the key ratios when determining the appropriate Private Education Loan allowance for loan losses.
Operating Expenses — Consumer Lending Segment
Operating expenses for our Consumer Lending segment include costs incurred to originate Private Education Loans and to service and collect on our Private Education Loan portfolio. The decreases in operating expenses in the three and six months ended June 30, 2011 compared with the three and six months ended June 30, 2010 were primarily the result of our cost cutting initiatives. Operating expenses, excluding restructuring-related asset impairments, were 80 basis points and 95 basis points of average Private Education Loans in the quarters ended June 30, 2011 and June 30, 2010, respectively, and 85 basis points and 92 basis points of average Private Education Loans in the six months ended June 30, 2011 and 2010, respectively.
Business Services Segment
The following tables include “Core Earnings” results for our Business Services segment.
Three Months Ended
% Increase
Six Months Ended
% Increase
June 30, (Decrease) June 30, (Decrease)
(Dollars in millions) 2011 2010 2011 vs. 2010 2011 2010 2011 vs. 2010
Net interest income after provision
$ 2 $ 4 (50 )% $ 5 $ 8 (38 )%
Servicing revenue:
Intercompany loan servicing
187 165 13 376 329 14
Third-party loan servicing
20 17 18 40 36 11
Account asset servicing
19 19 38 35 9
Campus Solutions
3 4 (25 ) 10 12 (17 )
Guarantor servicing
15 23 (35 ) 25 61 (59 )
Total servicing revenue
244 228 7 489 473 3
Contingency revenue
86 88 (2 ) 164 168 (2 )
Transaction fees
11 12 (8 ) 20 23 (13 )
Other
1 (100 ) 1 1
Total other income
341 329 4 674 665 1
Direct operating expenses
121 133 (9 ) 249 252 (1 )
Restructuring expenses
2 (100 ) 1 5 (80 )
Total expenses
121 135 (10 ) 250 257 (3 )
Income from continuing operations, before income tax expense
222 198 12 429 416 3
Income tax expense
82 71 15 158 149 6
“Core Earnings”
$ 140 $ 127 10 % $ 271 $ 267 1 %
“Core Earnings” were $140 million in the second quarter of 2011, compared with $127 million in the year-ago quarter. The improvement was driven by substantial FFELP loan acquisitions last year that increased FFELP loan servicing revenue.


64


Table of Contents

Our Business Services segment earns intercompany loan servicing fees from servicing the FFELP Loans in our FFELP Loans segment. The average balance of this portfolio was $142 billion and $134 billion for the quarters ended June 30, 2011 and June 30, 2010 and $143 billion and $133 billion for the six months ended June 30, 2011 and 2010, respectively. The increase in intercompany loan servicing revenue from the year-ago periods is primarily the result of the acquisition of the $25 billion FFELP Loan portfolio on December 31, 2010 which was partially offset by the amortization of the underlying portfolio as well as the FFELP Loans sold to ED as part of the Participation Program in 2010.
We are servicing approximately 3 million accounts under the ED Servicing Contract as of June 30, 2011. Loan servicing fees in the second quarter of 2011 and the second quarter of 2010 included $15 million and $10 million, respectively, of servicing revenue related to the ED Servicing Contract.
Account asset servicing revenue represents fees earned on program management, transfer and servicing agent services and administration services for our various 529 college-savings plans. Assets under administration in our 529 college savings plans totaled $38 billion as of June 30, 2011, a 59 percent increase from the year-ago quarter.
Campus Solutions revenue is earned from our Campus Solutions business whose services include comprehensive financing and transaction processing solutions that we provide to college financial aid offices and students to streamline the financial aid process.
The decrease in Guarantor servicing revenue compared with the year-ago quarter and six-month period was primarily due to the elimination of the FFELP in 2010 and our no longer earning Guarantor issuance fees as well as the lower balance of outstanding FFELP Loans on which we earn additional fees.
The following table presents the outstanding inventory of contingent collections receivables that our Business Services segment will collect on behalf of others.
June 30,
June 30,
(Dollars in millions) 2011 2010
Student loans
$ 10,475 $ 9,926
Other
2,042 2,358
Total
$ 12,517 $ 12,284
Transaction fees are earned in conjunction with our rewards program from participating companies based on member purchase activity, either online or in stores, depending on the contractual arrangement with the participating company. Typically, a percentage of the purchase price of the consumer members’ eligible purchases with participating companies is set aside in an account maintained by us on behalf of our members.
Revenues related to services performed on FFELP Loans accounted for 79 percent and 80 percent of total segment revenues for the quarters ended June 30, 2011 and June 30, 2010, respectively, and 79 percent and 80 percent for the six months ended June 30, 2011 and 2010, respectively.
We recently launched Sallie Mae Insurances Services, which will offer directly to college students and higher education institutions tuition insurance, renters insurance and student health insurance. In conjunction with this initiative, on June 30, 2011, we acquired a 45 percent stake in Next Generation Insurance Company, a nationally licensed insurance agency. We also include a Tuition Insurance Benefit with our Smart Option Student Loan.
Operating Expenses — Business Services Segment
Operating expenses for the three and six months ended June 30, 2011 decreased from the three and six months ended June 30, 2010 primarily as a result of our cost cutting initiatives. Included in operating expenses for 2011 are approximately $12 million per quarter in third-party servicing costs associated with our acquisition of $25 billion in loans at the end of 2010. As we transition these loans onto our own servicing platform in the second half of 2011, we expect the servicing costs associated with these loans to decline significantly as the loans are converted onto our servicing platform.


65


Table of Contents

Other Segment
The following table includes “Core Earnings” results of our Other segment
Three Months Ended
% Increase
Six Months Ended
% Increase
June 30, (Decrease) June 30, (Decrease)
(Dollars in millions) 2011 2010 2011 vs. 2010 2011 2010 2011 vs. 2010
Net interest loss after provision
$ (10 ) $ (7 ) 43 % $ (23 ) $ (19 ) 21 %
Gains on debt repurchases
91 (100 ) 64 181 (65 )
Other
3 100 6 11 (45 )
Total income
3 91 (97 ) 70 192 (64 )
Direct operating expenses
3 (100 ) 9 4 125
Overhead expenses:
Corporate overhead
38 34 12 87 66 32
Unallocated information technology costs
31 32 (3 ) 61 63 (3 )
Total overhead expenses
69 66 5 148 129 15
Operating expenses
69 69 157 133 18
Restructuring expenses
1 100 1 2 (50 )
Total expenses
70 69 1 158 135 17
Income (loss) from continuing operations, before income tax expense (benefit)
(77 ) 15 (613 ) (111 ) 38 (392 )
Income tax expense (benefit)
(29 ) 7 (514 ) (41 ) 18 (328 )
Net income (loss) from continuing operations
(48 ) 8 (700 ) (70 ) 20 (450 )
Income (loss) from discontinued operations, net of tax
11 (7 ) 257 10 (14 ) 171
“Core Earnings” (loss)
$ (37 ) $ 1 (3,800 )% $ (60 ) $ 6 (1,100 )%
Purchased Paper Business
Our Purchased Paper businesses are presented in discontinued operations for the current and prior periods. (See “Consolidated Earnings Summary — GAAP-basis” for further discussion.)
The following table summarizes the carrying value of the Purchased Paper — Non-Mortgage portfolio:
June 30,
June 30,
(Dollars in millions) 2011 2010
Carrying value of purchased paper
$ 63 $ 207
Gains on Debt Repurchases
We began repurchasing our outstanding debt in the second quarter of 2008. We repurchased $60 million and $1.4 billion face amount of our senior unsecured notes for the quarters ended June 30, 2011 and June 30, 2010, respectively, and $885 million and $2.7 billion for the six months ended June 30, 2011 and 2010, respectively.
Overhead
Corporate overhead comprises costs related to executive management, the board of directors, accounting, finance, legal, human resources and stock option expense. Unallocated information technology costs are related to infrastructure and operations.


66


Table of Contents

The increase in corporate overhead for the six-month period ended June 30, 2011 compared with the six-month period ended June 30, 2010, was primarily the result of a change in the terms of our stock compensation plans and restructuring-related consulting expenses incurred in the first half of 2011. In the first quarter of 2011, we changed our stock compensation plans so that retirement eligible employees would not forfeit unvested stock compensation upon their retirement. This change had the effect of accelerating the future stock compensation expenses associated with these unvested stock grants into the current period for those employees that are retirement-eligible.
Financial Condition
This section provides additional information regarding the changes related to our loan portfolio assets and related liabilities as well as credit performance indicators related to our loan portfolio.
Subsequent to the adoption of the new consolidation accounting guidance on January 1, 2010, our GAAP and “Core Earnings” loan portfolios are identical, as all of our securitization trusts are treated as on-balance sheet for GAAP now. Hence, in referencing the total loan portfolio, ending and average loan balances, provision for loan losses and charge-offs, we no longer distinguish between the two as they are the same, unless otherwise noted.


67


Table of Contents

Average Balance Sheets — GAAP
The following table reflects the rates earned on interest-earning assets and paid on interest-bearing liabilities for the three and six months ended June 30, 2011 and 2010. This table reflects our net interest margin on a consolidated basis.
Three Months Ended June 30, Six Months Ended June 30,
2011 2010 2011 2010
(Dollars in millions) Balance Rate Balance Rate Balance Rate Balance Rate
Average Assets
FFELP Stafford and Other Student Loans
$ 53,667 1.83 % $ 66,488 1.96 % $ 54,597 1.88 % $ 64,339 1.91 %
FFELP Consolidation Loans
90,332 2.68 81,613 2.71 91,084 2.70 82,147 2.64
Private Education Loans
36,784 6.55 36,470 6.33 36,894 6.58 36,574 6.29
Other loans
242 8.94 322 9.05 252 9.06 356 9.20
Cash and investments
10,565 .18 13,152 .19 10,870 .19 12,964 .17
Total interest-earning assets
191,590 3.06 % 198,045 2.97 % 193,697 3.07 % 196,380 2.93 %
Non-interest-earning assets
5,477 6,503 5,332 6,619
Total assets
$ 197,067 $ 204,548 $ 199,029 $ 202,999
Average Liabilities and Stockholders’ Equity
Short-term borrowings
$ 31,352 .88 % $ 42,813 .78 % $ 32,209 .89 % $ 40,906 .82 %
Long-term borrowings
157,027 1.33 153,303 1.27 158,291 1.33 153,783 1.23
Total interest-bearing liabilities
188,379 1.26 % 196,116 1.16 % 190,500 1.26 % 194,689 1.14 %
Non-interest-bearing liabilities
3,639 3,485 3,455 3,449
Stockholders’ equity
5,049 4,947 5,074 4,861
Total liabilities and stockholders’ equity
$ 197,067 $ 204,548 $ 199,029 $ 202,999
Net interest margin
1.82 % 1.81 % 1.84 % 1.80 %


68


Table of Contents

Rate/Volume Analysis — GAAP
The following rate/volume analysis shows the relative contribution of changes in interest rates and asset volumes.
Increase
Change Due To (1)
(Dollars in millions) (Decrease) Rate Volume
Three Months Ended June 30, 2011 vs. 2010
Interest income
$ (5 ) $ 43 $ (48 )
Interest expense
23 46 (23 )
Net interest income
$ (28 ) $ 2 $ (30 )
Six Months Ended June 30, 2011 vs. 2010
Interest income
$ 102 $ 141 $ (39 )
Interest expense
86 110 (24 )
Net interest income
$ 16 $ 40 $ (24 )
(1) Changes in income and expense due to both rate and volume have been allocated in proportion to the relationship of the absolute dollar amounts of the change in each. The changes in income and expense are calculated independently for each line in the table. The totals for the rate and volume columns are not the sum of the individual lines.
Summary of our Student Loan Portfolio
Ending Student Loan Balances, net
June 30, 2011
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total student loan portfolio:
In-school
$ 4,109 $ $ 4,109 $ 2,341 $ 6,450
Grace and repayment
47,933 89,006 136,939 35,176 172,115
Total, gross
52,042 89,006 141,048 37,517 178,565
Unamortized premium/(discount)
901 875 1,776 (861 ) 915
Receivable for partially charged-off loans
1,140 1,140
Allowance for losses
(119 ) (70 ) (189 ) (2,043 ) (2,232 )
Total student loan portfolio
$ 52,824 $ 89,811 $ 142,635 $ 35,753 $ 178,388
% of total FFELP
37 % 63 % 100 %
% of total
30 % 50 % 80 % 20 % 100 %
December 31, 2010
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total student loan portfolio:
In-school
$ 6,333 $ $ 6,333 $ 3,752 $ 10,085
Grace and repayment
49,068 91,537 140,605 33,780 174,385
Total, gross
55,401 91,537 146,938 37,532 184,470
Unamortized premium/(discount)
971 929 1,900 (894 ) 1,006
Receivable for partially charged-off loans
1,039 1,039
Allowance for losses
(120 ) (69 ) (189 ) (2,021 ) (2,210 )
Total student loan portfolio
$ 56,252 $ 92,397 $ 148,649 $ 35,656 $ 184,305
% of total FFELP
38 % 62 % 100 %
% of total
31 % 50 % 81 % 19 % 100 %


69


Table of Contents

Average Student Loan Balances (net of unamortized premium/discount)
Three Months Ended June 30, 2011
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total
$ 53,667 $ 90,332 $ 143,999 $ 36,784 $ 180,783
% of FFELP
37 % 63 % 100 %
% of total
30 % 50 % 80 % 20 % 100 %
Three Months Ended June 30, 2010
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total
$ 66,488 $ 81,613 $ 148,101 $ 36,470 $ 184,571
% of FFELP
45 % 55 % 100 %
% of total
36 % 44 % 80 % 20 % 100 %
Six Months Ended June 30, 2011
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total
$ 54,597 $ 91,084 $ 145,681 $ 36,894 $ 182,575
% of FFELP
37 % 63 % 100 %
% of total
30 % 50 % 80 % 20 % 100 %
Six Months Ended June 30, 2010
FFELP
FFELP
Total
Private
Stafford and
Consolidation
FFELP
Education
(Dollars in millions) Other Loans Loans Loans Total
Total
$ 64,339 $ 82,147 $ 146,486 $ 36,574 $ 183,060
% of FFELP
44 % 56 % 100 %
% of total
35 % 45 % 80 % 20 % 100 %
Student Loan Activity
Three Months Ended June 30, 2011
FFELP
FFELP
Total
Total Private
Stafford and
Consolidation
FFELP
Education
Total
(Dollars in millions) Other Loans Loans Loans Portfolio
Beginning balance
$ 54,366 $ 91,192 $ 145,558 $ 35,966 $ 181,524
Acquisitions and originations
190 58 248 292 540
Capitalized interest and premium/discount amortization
360 370 730 330 1,060
Consolidations to third parties
(730 ) (280 ) (1,010 ) (15 ) (1,025 )
Sales
(192 ) (192 ) (192 )
Repayments/defaults/other
(1,170 ) (1,529 ) (2,699 ) (820 ) (3,519 )
Ending balance
$ 52,824 $ 89,811 $ 142,635 $ 35,753 $ 178,388


70


Table of Contents

Three Months Ended June 30, 2010
FFELP
FFELP
Total
Total Private
Stafford and
Consolidation
FFELP
Education
Total
(Dollars in millions) Other Loans Loans Loans Portfolio
Beginning balance
$ 64,346 $ 82,178 $ 146,524 $ 35,362 $ 181,886
Acquisitions and originations
4,935 4,935 252 5,187
Capitalized interest and premium/discount amortization
336 349 685 365 1,050
Consolidations to third parties
(480 ) (207 ) (687 ) (10 ) (697 )
Sales
(90 ) (90 ) (90 )
Repayments/defaults/other
(1,590 ) (1,285 ) (2,875 ) (818 ) (3,693 )
Ending balance
$ 67,457 $ 81,035 $ 148,492 $ 35,151 $ 183,643
Six Months Ended June 30, 2011
FFELP
FFELP
Total
Total Private
Stafford and
Consolidation
FFELP
Education
Total
(Dollars in millions) Other Loans Loans Loans Portfolio
Beginning balance
$ 56,252 $ 92,397 $ 148,649 $ 35,656 $ 184,305
Acquisitions and originations
293 305 598 1,221 1,819
Capitalized interest and premium/discount amortization
682 741 1,423 624 2,047
Consolidations to third parties
(1,581 ) (558 ) (2,139 ) (32 ) (2,171 )
Sales
(381 ) (381 ) (381 )
Repayments/defaults/other
(2,441 ) (3,074 ) (5,515 ) (1,716 ) (7,231 )
Ending balance
$ 52,824 $ 89,811 $ 142,635 $ 35,753 $ 178,388
Six Months Ended June 30, 2010
FFELP
FFELP
Total
Total Private
Stafford and
Consolidation
FFELP
Education
Total
(Dollars in millions) Other Loans Loans Loans Portfolio
Beginning balance — GAAP-basis
$ 52,675 $ 68,379 $ 121,054 $ 22,753 $ 143,807
Consolidation of off-balance sheet loans (1)
5,500 14,797 20,297 12,341 32,638
Beginning balance — total portfolio
58,175 83,176 141,351 35,094 176,445
Acquisitions and originations
13,132 13,132 1,062 14,194
Capitalized interest and premium/discount amortization
598 684 1,282 677 1,959
Consolidations to third parties
(947 ) (374 ) (1,321 ) (22 ) (1,343 )
Sales
(166 ) (166 ) (166 )
Repayments/defaults/other
(3,335 ) (2,451 ) (5,786 ) (1,660 ) (7,446 )
Ending balance
$ 67,457 $ 81,035 $ 148,492 $ 35,151 $ 183,643
(1) On January 1, 2010, upon the adoption of the new consolidation accounting guidance, all off-balance sheet loans are included in the GAAP-basis.
Private Education Loan Originations
Total Private Education Loan originations increased 21 percent from the year-ago quarter to $264 million in the quarter ended June 30, 2011 and 14 percent in the first six months of 2011 compared with the year-ago period.

71


Table of Contents

The following table summarizes our Private Education Loan originations.
Three Months Ended June 30, Six Months Ended June 30,
(Dollars in millions) 2011 2010 2011 2010
Private Education Loan originations
$ 264 $ 219 $ 1,204 $ 1,058
FFELP Loan Portfolio Performance
FFELP Loan Delinquencies and Forbearance
The table below presents our FFELP Loan delinquency trends as of June 30, 2011 and 2010. Delinquencies have the potential to adversely impact earnings as they are an indication of the borrower’s potential to possibly default and as a result require a higher loan loss reserve than loans in current status. Delinquent loans also require increased servicing and collection efforts, resulting in higher operating costs.
FFELP Loan Delinquencies
June 30,
2011 2010
(Dollars in millions) Balance % Balance %
Loans in-school/grace/deferment (1)
$ 25,718 $ 43,397
Loans in forbearance (2)
21,048 19,557
Loans in repayment and percentage of each status:
Loans current
78,201 82.9 % 68,657 82.7 %
Loans delinquent 31-60 days (3)
5,149 5.5 4,837 5.8
Loans delinquent 61-90 days (3)
2,909 3.1 2,540 3.1
Loans delinquent greater than 90 days (3)
8,023 8.5 6,945 8.4
Total FFELP Loans in repayment
94,282 100 % 82,979 100 %
Total FFELP Loans, gross
141,048 145,933
FFELP Loan unamortized premium
1,776 2,748
Total FFELP Loans
142,824 148,681
FFELP Loan allowance for losses
(189 ) (189 )
FFELP Loans, net
$ 142,635 $ 148,492
Percentage of FFELP Loans in repayment
66.8 % 56.9 %
Delinquencies as a percentage of FFELP Loans in repayment
17.1 % 17.3 %
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance
18.2 % 19.1 %
(1) Loans for borrowers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for borrowers who have requested extension of grace period during employment transition or who have temporarily ceased making payments due to hardship or other factors.
(2) Loans for borrowers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making payments due to hardship or other factors.
(3) The period of delinquency is based on the number of days scheduled payments are contractually past due.


72


Table of Contents

Allowance for FFELP Loan Losses
The following table summarizes changes in the allowance for FFELP Loan losses for the three and six months ended June 30, 2011 and 2010.
Activity in Allowance for FFELP Loans
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Allowance at beginning of period — GAAP-basis
$ 190 $ 186 $ 189 $ 161
Consolidation of securitization trusts (1)
25
Allowance at beginning of period
190 186 189 186
Provision for FFELP Loan losses
23 29 46 52
Charge-offs
(21 ) (24 ) (41 ) (46 )
Student loan sales and securitization activity
(3 ) (2 ) (5 ) (3 )
Allowance at end of period
$ 189 $ 189 $ 189 $ 189
Charge-offs as a percentage of average loans in repayment (annualized)
.09 % .12 % .09 % .11 %
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
.07 % .10 % .07 % .09 %
Allowance as a percentage of the ending total loans, gross
.13 % .13 % .13 % .13 %
Allowance as a percentage of ending loans in repayment
.20 % .23 % .20 % .23 %
Allowance coverage of charge-offs (annualized)
2.3 1.9 2.3 2.1
Ending total loans, gross
$ 141,048 $ 145,933 $ 141,048 $ 145,933
Average loans in repayment
$ 94,318 $ 82,449 $ 94,908 $ 82,443
Ending loans in repayment
$ 94,282 $ 82,979 $ 94,282 $ 82,979
­ ­
(1) Upon the adoption of the new consolidation accounting guidance on January 1, 2010, we consolidated all of our off-balance sheet securitization trusts.


73


Table of Contents

Consumer Lending Portfolio Performance
Private Education Loan Delinquencies and Forbearance
The table below presents our Private Education Loan delinquency trends as of June 30, 2011 and 2010. Delinquencies have the potential to adversely impact earnings as they are an indication of the borrower’s potential to possibly default and as a result require a higher loan loss reserve than loans in current status. Delinquent loans also require increased servicing and collection efforts, resulting in higher operating costs.
Private Education Loan Delinquencies
June 30,
2011 2010
(Dollars in millions) Balance % Balance %
Loans in-school/grace/deferment (1)
$ 7,216 $ 10,051
Loans in forbearance (2)
1,430 1,437
Loans in repayment and percentage of each status:
Loans current
25,994 90.0 % 22,669 88.2 %
Loans delinquent 31-60 days (3)
963 3.4 948 3.7
Loans delinquent 61-90 days (3)
575 2.0 604 2.3
Loans delinquent greater than 90 days (3)
1,339 4.6 1,501 5.8
Total Private Education Loans in repayment
28,871 100.0 % 25,722 100.0 %
Total Private Education Loans, gross
37,517 37,210
Private Education Loan unamortized discount
(861 ) (905 )
Total Private Education Loans
36,656 36,305
Private Education Loan receivable for partially charged-off loans
1,140 888
Private Education Loan allowance for losses
(2,043 ) (2,042 )
Private Education Loans, net
$ 35,753 $ 35,151
Percentage of Private Education Loans in repayment
77.0 % 69.1 %
Delinquencies as a percentage of Private Education Loans in repayment
10.0 % 11.9 %
Loans in forbearance as a percentage of loans in repayment and forbearance
4.7 % 5.3 %
Loans in repayment greater than 12 months as a percentage of loans in repayment (4)
66.0 % 58.4 %
(1) Loans for borrowers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation.
(2) Loans for borrowers who have requested extension of grace period generally during employment transition or who have temporarily ceased making payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.
(3) The period of delinquency is based on the number of days scheduled payments are contractually past due.
(4) Based on number of months in an active repayment status for which a scheduled monthly payment was due.


74


Table of Contents

Allowance for Private Education Loan Losses
The following table summarizes changes in the allowance for Private Education Loan losses for the three and six months ended June 30, 2011 and 2010.
Activity in Allowance
for Private Education
Loans
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Allowance at beginning of period — GAAP-basis
$ 2,034 $ 2,019 $ 2,022 $ 1,443
Consolidation of securitization trusts (1)
524
Allowance at beginning of period
2,034 2,019 2,022 1,967
Provision for Private Education Loan losses
265 349 540 674
Charge-offs
(263 ) (336 ) (537 ) (620 )
Reclassification of interest reserve
7 10 18 21
Allowance at end of period
$ 2,043 $ 2,042 $ 2,043 $ 2,042
Charge-offs as a percentage of average loans in repayment (annualized)
3.7 % 5.3 % 3.8 % 5.0 %
Charge-offs as a percentage of average loans in repayment and forbearance (annualized)
3.5 % 5.1 % 3.6 % 4.8 %
Allowance as a percentage of the ending total loan balance
5.3 % 5.4 % 5.3 % 5.4 %
Allowance as a percentage of ending loans in repayment
7.1 % 7.9 % 7.1 % 7.9 %
Average coverage of charge-offs (annualized)
1.9 1.5 1.9 1.6
Ending total loans (2)
$ 38,657 $ 38,098 $ 38,657 $ 38,098
Average loans in repayment
$ 28,489 $ 25,179 $ 28,309 $ 24,914
Ending loans in repayment
$ 28,871 $ 25,722 $ 28,871 $ 25,722
(1) Upon the adoption of the new consolidation accounting guidance on January 1, 2010, we consolidated all of our off-balance sheet securitization trusts.
(2) Ending total loans represents gross Private Education Loans, plus the receivable for partially charged-off loans.


75


Table of Contents

The following table provides detail for the traditional and non-traditional Private Education Loans at June 30, 2011 and 2010.
June 30, 2011 June 30, 2010
Non-
Non-
Traditional Traditional Total Traditional Traditional Total
Ending total loans (1)
$ 34,419 $ 4,238 $ 38,657 $ 33,541 $ 4,557 $ 38,098
Ending loans in repayment
26,134 2,737 28,871 22,898 2,824 25,722
Private Education Loan allowance for losses
1,363 680 2,043 1,168 874 2,042
Charge-offs as a percentage of average loans in repayment (annualized)
2.8 % 12.5 % 3.7 % 3.7 % 18.7 % 5.3 %
Allowance as a percentage of total ending loan balance
4.0 % 16.0 % 5.3 % 3.5 % 19.2 % 5.4 %
Allowance as a percentage of ending loans in repayment
5.2 % 24.8 % 7.1 % 5.1 % 31.0 % 7.9 %
Average coverage of charge-offs (annualized)
1.9 2.0 1.9 1.4 1.7 1.5
Delinquencies as a percentage of Private Education Loans in repayment
8.3 % 25.9 % 10.0 % 9.7 % 29.6 % 11.9 %
Delinquencies greater than 90 days as a percentage of Private Education Loans in repayment
3.7 % 13.2 % 4.6 % 4.6 % 16.1 % 5.8 %
Loans in forbearance as a percentage of loans in repayment and forbearance
4.5 % 7.0 % 4.7 % 5.1 % 7.2 % 5.3 %
Loans that entered repayment during the period (2)
$ 1,010 $ 103 $ 1,113 $ 1,339 $ 153 $ 1,492
Percentage of Private Education Loans with a cosigner
64 % 29 % 60 % 62 % 28 % 58 %
Average FICO at origination
725 624 716 725 623 714
(1) Ending total loans represents gross Private Education Loans, plus the receivable for partially charged-off loans.
(2) Includes loans that are required to make a payment for the first time.
Use of Forbearance as a Private Education Loan Collection Tool
Forbearance involves granting the borrower a temporary cessation of payments (or temporary acceptance of smaller than scheduled payments) for a specified period of time. Using forbearance extends the original term of the loan. Forbearance does not grant any reduction in the total repayment obligation (principal or interest). While in forbearance status, interest continues to accrue and is capitalized to principal when the loan re-enters repayment status. Our forbearance policies include limits on the number of forbearance months granted consecutively and the total number of forbearance months granted over the life of the loan. In some instances, we require good-faith payments before granting forbearance. Exceptions to forbearance policies are permitted when such exceptions are judged to increase the likelihood of collection of the loan. Forbearance as a collection tool is used most effectively when applied based on a borrower’s unique situation, including historical information and judgments. We leverage updated borrower information and other decision support tools to best determine who will be granted forbearance based on our expectations as to a borrower’s ability and willingness to repay their obligation. This strategy is aimed at mitigating the overall risk of the portfolio as well as encouraging cash resolution of delinquent loans. See “Recently Issued Accounting Standards — Troubled Debt Restructurings” for additional information on how our allowance for loan losses may be affected in the third quarter of 2011 if certain types of forbearance are now considered troubled debt restructurings.
Forbearance may be granted to borrowers who are exiting their grace period to provide additional time to obtain employment and income to support their obligations, or to current borrowers who are faced with a


76


Table of Contents

hardship and request forbearance time to provide temporary payment relief. In these circumstances, a borrower’s loan is placed into a forbearance status in limited monthly increments and is reflected in the forbearance status at month-end during this time. At the end of their granted forbearance period, the borrower will enter repayment status as current and is expected to begin making their scheduled monthly payments on a go-forward basis.
Forbearance may also be granted to borrowers who are delinquent in their payments. In these circumstances, the forbearance cures the delinquency and the borrower is returned to a current repayment status. In more limited instances, delinquent borrowers will also be granted additional forbearance time.
The table below reflects the historical effectiveness of using forbearance. Our experience has shown that three years after being granted forbearance for the first time, 67 percent of the loans are current, paid in full, or receiving an in-school grace or deferment, and 19 percent have defaulted. The default experience associated with loans which utilize forbearance is considered in our allowance for loan losses. As we have obtained further experience about the effectiveness of forbearance, we have reduced the amount of time a loan will spend in forbearance, thereby increasing our ongoing contact with the borrower to encourage consistent repayment behavior once the loan is returned to a current repayment status. As a result, the balance of loans in a forbearance status as of month-end has decreased since 2008. The monthly average number of loans granted forbearance as a percentage of loans in repayment and forbearance increased to 5.0 percent in the second quarter of 2011 compared with the year-ago quarter of 4.5 percent. As of June 30, 2011, 2.5 percent of loans in current status were delinquent as of the end of the prior month, but were granted a forbearance that made them current as of June 30, 2011 (borrowers made payments on approximately 20 percent of these loans immediately prior to being granted forbearance).
Tracking by First Time in Forbearance Compared to All Loans Entering Repayment
Status distribution
Status distribution
36 months after
Status distribution
36 months after
being granted
36 months after
entering repayment for
forbearance
entering repayment
loans never entering
for the first time (all loans) forbearance
In-school/grace/deferment
9.4 % 8.6 % 4.5 %
Current
49.8 57.7 65.2
Delinquent 31-60 days
3.1 2.0 0.4
Delinquent 61-90 days
1.9 1.1 0.2
Delinquent greater than 90 days
4.8 2.7 0.3
Forbearance
4.4 3.4
Defaulted
18.8 10.0 5.2
Paid
7.8 14.5 24.2
Total
100 % 100 % 100 %
The tables below show the composition and status of the Private Education Loan portfolio aged by number of months in active repayment status (months for which a scheduled monthly payment was due). As indicated in the tables, the percentage of loans in forbearance status decreases the longer the loans have been in active repayment status. At June 30, 2011, loans in forbearance status as a percentage of loans in repayment and forbearance were 6.8 percent for loans that have been in active repayment status for less than 25 months. The percentage drops to 1.3 percent for loans that have been in active repayment status for more than


77


Table of Contents

48 months. Approximately 83 percent of our Private Education Loans in forbearance status has been in active repayment status less than 25 months.
Monthly Scheduled Payments Due
(Dollars in millions)
More
Not Yet in
June 30, 2011 1 to 12 13 to 24 25 to 36 37 to 48 than 48 Repayment Total
Loans in-school/grace/deferment
$ $ $ $ $ $ 7,216 $ 7,216
Loans in forbearance
990 200 118 57 65 1,430
Loans in repayment — current
8,254 5,844 4,131 3,040 4,725 25,994
Loans in repayment — delinquent 31-60 days
487 192 127 65 92 963
Loans in repayment — delinquent 61-90 days
327 108 66 32 42 575
Loans in repayment — delinquent greater than 90 days
735 281 150 73 100 1,339
Total
$ 10,793 $ 6,625 $ 4,592 $ 3,267 $ 5,024 $ 7,216 37,517
Unamortized discount
(861 )
Receivable for partially charged-off loans
1,140
Allowance for loan losses
(2,043 )
Total Private Education Loans, net
$ 35,753
Loans in forbearance as a percentage of loans in repayment and forbearance
9.2 % 3.0 % 2.6 % 1.8 % 1.3 % % 4.7 %
Monthly Scheduled Payments Due
(Dollars in millions)
More
Not Yet in
June 30, 2010 1 to 12 13 to 24 25 to 36 37 to 48 than 48 Repayment Total
Loans in-school/grace/deferment
$ $ $ $ $ $ 10,051 $ 10,051
Loans in forbearance
1,087 175 86 41 48 1,437
Loans in repayment — current
8,761 4,791 3,521 2,311 3,285 22,669
Loans in repayment — delinquent 31-60 days
563 174 94 50 67 948
Loans in repayment — delinquent 61-90 days
395 101 49 26 33 604
Loans in repayment — delinquent greater than 90 days
975 282 112 55 77 1,501
Total
$ 11,781 $ 5,523 $ 3,862 $ 2,483 $ 3,510 $ 10,051 37,210
Unamortized discount
(905 )
Receivable for partially charged-off loans
888
Allowance for loan losses
(2,042 )
Total Private Education Loans, net
$ 35,151
Loans in forbearance as a percentage of loans in repayment and forbearance
9.2 % 3.2 % 2.2 % 1.7 % 1.4 % % 5.3 %


78


Table of Contents

The table below stratifies the portfolio of Private Education Loans in forbearance by the cumulative number of months the borrower has used forbearance as of the dates indicated. As detailed in the table below, 4 percent of loans currently in forbearance have cumulative forbearance of more than 24 months.
June 30, 2011 June 30, 2010
Forbearance
% of
Forbearance
% of
(Dollars in millions) Balance Total Balance Total
Cumulative number of months borrower has used forbearance
Up to 12 months
$ 947 66 % $ 1,014 71 %
13 to 24 months
433 30 372 26
More than 24 months
50 4 51 3
Total
$ 1,430 100 % $ 1,437 100 %
Receivable for Partially Charged-Off Private Education Loans
At the end of each month, for loans that are 212 days past due, we charge off the estimated loss of a defaulted loan balance. Actual recoveries are applied against the remaining loan balance that was not charged off. We refer to this remaining loan balance as the “receivable for partially charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately charged off through provision expense with an offsetting reduction in the receivable for partially charged-off Private Education Loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered.
The following table summarizes the activity in the receivable for partially charged-off Private Education Loans for the three and six months ended June 30, 2011, and 2010.
Three Months Ended
Six Months Ended
June 30, June 30,
(Dollars in millions) 2011 2010 2011 2010
Receivable at beginning of period — GAAP-basis
$ 1,090 $ 797 $ 1,039 $ 499
Consolidation of off-balance sheet trusts (1)
229
Receivable at beginning of period
1,090 797 1,039 728
Expected future recoveries of current period defaults (2)
94 121 192 222
Recoveries (3)
(37 ) (24 ) (77 ) (49 )
Charge-offs (4)
(7 ) (6 ) (14 ) (13 )
Receivable at end of period
$ 1,140 $ 888 $ 1,140 $ 888
(1) Upon the adoption of the new consolidation accounting guidance on January 1, 2010, we consolidated all of our off-balance sheet securitization trusts.
(2) Remaining loan balance expected to be collected from contractual loan balances partially charged off during the period. This is the difference between the defaulted loan balance and the amount of the defaulted loan balance that was charged off.
(3) Current period cash collections of amounts originally expected to be recovered.
(4) Represents the current period recovery shortfall. This is the difference between what was expected to be collected and what was actually collected.
Private Education Loan Repayment Options
Certain loan programs allow borrowers to select from a variety of repayment options depending on their loan type and their enrollment/loan status, which include the ability to extend their repayment term or change


79


Table of Contents

their monthly payment. The chart below provides the optional repayment offerings in addition to the standard level principal and interest payments as of June 30, 2011.
Loan Program
Signature and
Career
(Dollars in millions) Other Smart Option Training Total
$ in Repayment
$23,513 $3,416 $1,942 $ 28,871
$ in Total
32,036 3,468 2,013 37,517
Payment method by enrollment status:
In-school/Grace
Deferred (1 ) Deferred (1 ) ,
Interest-only or
fixed $25/month
Interest-only or
fixed $25/month
Repayment
Level principal and interest
or graduated
Level principal and
interest
Level principal and
interest
(1) “Deferred” includes loans for which no payments are required and interest charges are capitalized into the loan balance.
The graduated repayment program that is part of Signature and Other Loans includes an interest-only payment feature that may be selected at the option of the borrower. Borrowers elect to participate in this program at the time they enter repayment following their grace period. This program is available to borrowers in repayment, after their grace period, who would like a temporary lower payment from the required principal and interest payment amount. Borrowers participating in this program pay monthly interest with no amortization of their principal balance for up to 48 payments after entering repayment (dependent on the loan product type). The maturity date of the loan is not extended when a borrower participates in this program. As of June 30, 2011 and 2010, borrowers in repayment owing approximately $7.4 billion (26 percent of loans in repayment) and $7.5 billion (29 percent of loans in repayment), respectively, were enrolled in the interest-only program. Of these amounts, 12 percent and 13 percent were non-traditional loans as of June 30, 2011 and 2010, respectively.
Liquidity and Capital Resources
We expect to fund our ongoing liquidity needs, including the origination of new Private Education Loans and the repayment of $2.5 billion of senior unsecured notes to mature in the next twelve months, primarily through our current cash and investment position and very predictable operating cash flows provided by earnings and repayment of principal on unencumbered student loan assets, distributions from our securitization trusts (including servicing fees which are priority payments within the trusts), as well as drawdowns under the FFELP ABCP Facilities and the facility with the Federal Home Loan Bank in Des Moines (the “FHLB-DM Facility”), the issuance of term ABS, the collection of additional term bank deposits and the issuance of unsecured debt.
Currently, new Private Education Loan originations are initially funded through bank deposits and subsequently securitized to term on a programmatic basis. We have $1.4 billion of cash at the Bank as of June 30, 2011 available to fund future originations.
Sources of Liquidity and Available Capacity
The following tables detail our main sources of primary liquidity and our main sources of secondary liquidity (unused secured credit facilities contingent upon obtaining eligible collateral) outstanding at June 30,


80


Table of Contents

2011 and December 31, 2010 and the average balances for the three and six months ended June 30, 2011 and 2010.
As of
(Dollars in millions) June 30, 2011 December 31, 2010
Sources of primary liquidity:
Unrestricted cash and liquid investments:
Cash and cash equivalents
$ 4,145 $ 4,342
Investments
83 85
Total unrestricted cash and liquid investments (1)
$ 4,228 $ 4,427
Unencumbered FFELP Loans
$ 855 $ 1,441
Sources of secondary liquidity contingent on obtaining eligible collateral:
Unused secured credit facilities: FFELP ABCP Facilities and FHLB-DM Facility (2)
$ 10,728 $ 12,601
(1) At June 30, 2011 and December 31, 2010, ending balances include $1.4 billion and $2.0 billion, respectively, of cash and liquid investments at the Bank. This cash will be used primarily to originate or acquire student loans.
(2) Current borrowing capacity under the FFELP ABCP Facilities and FHLB-DM Facility is determined based on qualifying collateral from the unencumbered FFELP Loans reported in primary liquidity above. Additional borrowing capacity would primarily be used to fund FFELP Loan portfolio acquisitions and to refinance FFELP Loans used as collateral in the ED Conduit Program Facility. The total amount we can borrow is contingent upon obtaining eligible collateral. If we use our unencumbered FFELP Loans as collateral to borrow against these facilities, the remaining amount we could borrow is reduced accordingly.
Average Balances
Average Balances
Three Months Ended June 30, Six Months Ended June 30,
(Dollars in millions) 2011 2010 2011 2010
Sources of primary liquidity:
Unrestricted cash and liquid investments:
Cash and cash equivalents
$ 3,404 $ 6,311 $ 3,815 $ 6,162
Investments
101 99 90 101
Total unrestricted cash and liquid investments (1)
$ 3,505 $ 6,410 $ 3,905 $ 6,263
Unused bank lines of credit
$ $ 2,298 $ $ 2,889
Unencumbered FFELP Loans
$ 1,673 $ 1,995 $ 1,925 $ 2,092
Sources of secondary liquidity contingent on obtaining eligible collateral:
Unused secured credit facilities: FFELP ABCP Facilities and FHLB-DM Facility (2)
$ 11,408 $ 13,728 $ 11,725 $ 11,983
(1) For the three months ended June 30, 2011 and 2010, average balances include $1.0 billion and $2.7 billion, respectively, of cash and liquid investments at the Bank. For the six months ended June 30, 2011 and 2010, average balances include $1.2 billion and $2.4 billion, respectively, of cash and liquid investments at the Bank.
(2) Current borrowing capacity under the FFELP ABCP Facilities and FHLB-DM Facility is determined based on qualifying collateral from the unencumbered FFELP Loans reported in primary liquidity above. Additional borrowing capacity would primarily be used to fund FFELP Loan portfolio acquisitions and to refinance FFELP Loans used as collateral in the ED Conduit Program Facility. The total amount we can borrow is contingent upon obtaining eligible collateral. If we use our unencumbered FFELP Loans as collateral to borrow against these facilities, the remaining amount we could borrow is reduced accordingly.
In addition to the assets listed in the table above, we hold a number of other unencumbered assets, consisting primarily of Private Education Loans and other assets. At June 30, 2011, we had a total of $21.4 billion of unencumbered assets (which includes the assets that comprise our primary liquidity and are available to serve as collateral for our secondary liquidity), excluding goodwill and acquired intangibles. Total student loans, net, comprised $11.4 billion of our unencumbered assets of which $10.5 billion and $.9 billion related to Private Education Loans, net and FFELP Loans, net, respectively.


81


Table of Contents

For a discussion of our various sources of liquidity, such as the ED Conduit Program, the Sallie Mae Bank, our continued access to the ABS market, our asset-based financing facilities, the lending agreement we entered into with the FHLB-DM and our issuance of unsecured debt, see Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources” to our 2010 Form 10-K.
The following table reconciles encumbered and unencumbered assets and their net impact on total tangible equity.
June 30,
December 31,
(Dollars in billions) 2011 2010
Net assets of consolidated variable interest entities (encumbered assets)
$ 12.4 $ 13.1
Tangible unencumbered assets (1)
21.4 22.3
Unsecured debt
(24.9 ) (26.9 )
Mark-to-market on unsecured hedged debt (2)
(1.6 ) (1.4 )
Other liabilities, net
(2.8 ) (2.6 )
Total tangible equity
$ 4.5 $ 4.5
­ ­
(1) Excludes goodwill and acquired intangible assets.
(2) At June 30, 2011 and December 31, 2010, there were $1.4 billion and $1.4 billion, respectively, of net gains on derivatives hedging this debt in unencumbered assets, which partially offset these losses.
Transactions During the Second Quarter 2011
On June 30, 2011, we completed an $825 million Private Education Loan ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.89 percent. This issue has a weighted average life of 4.0 years and an initial overcollateralization of approximately 18 percent.
On May 26, 2011, we completed an $821 million FFELP ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.15 percent. This issue has a weighted average life of 5.8 years and an initial overcollateralization of approximately 3 percent.
On April 26, 2011, we completed a $562 million Private Education Loan ABS transaction at an all-in LIBOR equivalent cost of one-month LIBOR plus 1.99 percent. This issue has a weighted average life of 3.8 years and an initial overcollateralization of approximately 21 percent.
We also repurchase our outstanding unsecured debt in both open-market repurchases and public tender offers. Repurchasing debt helps us to better manage our short-term and long-term funding needs by utilizing current excess liquidity to reduce future obligations related to our unsecured borrowings at favorable pricing. In the second quarter of 2011 we repurchased $60 million face amount of our senior unsecured notes in the aggregate, with maturity dates ranging from 2011 to 2014, which resulted in a total gain of $0.3 million.
In the second-quarter 2011, we utilized $156 million to repurchase 9.6 million common shares on the open market as part of our $300 million share repurchase program announced in April. We declared and paid a $.10 per common share dividend during the second quarter of 2011.
While we are very comfortable with our maturity profile and pleased with the outcome of these most recent transactions, we will not be fully satisfied until we see our credit ratings and our funding cost improve significantly.
Counterparty Exposure
Counterparty exposure related to financial instruments arises from the risk that a lending, investment or derivative counterparty will not be able to meet its obligations to us. Risks associated with our lending portfolio are discussed in Item 2 “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Financial Condition — FFELP Loan Portfolio Performance” and “— Consumer Lending Portfolio Performance.”


82


Table of Contents

Our investment portfolio is composed of very short-term securities issued by highly rated issuers limiting our counterparty exposure. Additionally, our investing activity is governed by Board approved limits on the amount that is allowed to be invested with any one issuer based on the credit rating of the issuer, further minimizing our counterparty exposure. Counterparty credit risk is considered when valuing investments and assessing impairment.
Related to derivative transactions, protection against counterparty risk is generally provided by International Swaps and Derivatives Association, Inc. (“ISDA”) Credit Support Annexes (“CSAs”). CSAs require a counterparty to post collateral if a potential default would expose the other party to a loss. All derivative contracts entered into by SLM Corporation and the Bank are covered under such agreements and require collateral to be exchanged based on the net fair value of derivatives with each counterparty. Our securitization trusts require collateral in all cases if the counterparty’s credit rating is withdrawn or downgraded below a certain level. Additionally, securitizations involving foreign currency notes issued after November 2005 also require the counterparty to post collateral to the trust based on the fair value of the derivative, regardless of credit rating. The trusts are not required to post collateral to the counterparties. In all cases, our exposure is limited to the value of the derivative contracts in a gain position net of any collateral we are holding. We consider counterparties’ credit risk when determining the fair value of derivative positions on our exposure net of collateral.
We have liquidity exposure related to collateral movements between us and our derivative counterparties. Movements in the value of the derivatives, which are primarily affected by changes in interest rate and foreign exchange rates, may require us to return cash collateral held or may require us to access primary liquidity to post collateral to counterparties. If our credit ratings are downgraded from current levels, we may be required to segregate unrestricted cash collateral into restricted accounts.
The table below highlights exposure related to our derivative counterparties at June 30, 2011.
SLM Corporation
and Sallie Mae Bank
Securitization Trust
(Dollars in millions) Contracts Contracts
Exposure, net of collateral
$ 203 $ 1,612
Percent of exposure to counterparties with credit ratings below S&P AA- or Moody’s Aa3
57 % 34 %
Percent of exposure to counterparties with credit ratings below S&P A- or Moody’s A3
0 % 0 %
“Core Earnings” Basis Borrowings
The following tables present the ending balances of our “Core Earnings” basis borrowings at June 30, 2011 and December 31, 2010, and average balances and average interest rates of our “Core Earnings” basis borrowings for the three and six months ended June 30, 2011 and 2010. The average interest rates include derivatives that are economically hedging the underlying debt but do not qualify for hedge accounting


83


Table of Contents

treatment. (See ‘‘ ‘Core Earnings’ — Definition and Limitations — Differences between ‘Core Earnings’ and GAAP — Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities” of this Item 2.)
Ending Balances
June 30, 2011 December 31, 2010
Short
Long
Short
Long
(Dollars in millions) Term Term Total Term Term Total
Unsecured borrowings:
Senior unsecured debt
$ 2,464 $ 16,787 $ 19,251 $ 4,361 $ 15,742 $ 20,103
Brokered deposits
1,550 1,654 3,204 1,387 3,160 4,547
Retail and other deposits
1,487 1,487 1,370 1,370
Other (1)
1,004 1,004 887 887
Total unsecured borrowings
6,505 18,441 24,946 8,005 18,902 26,907
Secured borrowings:
FFELP Loans securitizations
109,524 109,524 112,425 112,425
Private Education Loans securitizations
21,815 21,815 21,409 21,409
ED Conduit Program Facility
22,756 22,756 24,484 24,484
ED Participation Program Facility
ABCP borrowings
314 5,000 5,314 5,853 5,853
Acquisition financing (2)
1,010 1,010 1,064 1,064
FHLB-DM Facility
1,000 1,000 900 900
Indentured trusts
1,125 1,125 1,246 1,246
Total secured borrowings
24,070 138,474 162,544 25,384 141,997 167,381
Total
$ 30,575 $ 156,915 $ 187,490 $ 33,389 $ 160,899 $ 194,288
(1) “Other” primarily consists of cash collateral held related to derivative exposures that are recorded as a short-term debt obligation.
(2) Relates to the acquisition of $25 billion of student loans at the end of 2010.
Secured borrowings comprised 87 percent of our “Core Earnings” basis debt outstanding at June 30, 2011 versus 86 percent at December 31, 2010.


84


Table of Contents

Average Balances
Three Months Ended June 30, Six Months Ended June 30,
2011 2010 2011 2010
Average
Average
Average
Average
Average
Average
Average
Average
(Dollars in millions) Balance Rate Balance Rate Balance Rate Balance Rate
Unsecured borrowings:
Senior unsecured debt
$ 19,845 2.31 % $ 25,995 1.68 % $ 20,629 2.23 % $ 26,272 1.55 %
Brokered deposits
3,729 2.41 5,212 2.61 4,040 2.41 5,406 2.78
Retail and other deposits
1,491 1.16 278 .84 1,484 1.20 246 .68
Other (1)
1,132 .23 769 .21 1,076 .28 934 .18
Total unsecured borrowings
26,197 2.17 32,254 1.79 27,229 2.12 32,858 1.71
Secured borrowings:
FFELP Loans securitizations
109,988 .89 100,387 .92 110,683 .90 100,722 .87
Private Education Loans securitizations
21,051 2.19 21,438 2.15 21,034 2.18 21,047 2.09
ED Conduit Program Facility
23,220 .74 15,144 .72 23,665 .75 14,711 .67
ED Participation Program Facility
18,374 .72 15,835 .73
ABCP borrowings
4,850 1.03 6,551 1.16 4,893 1.08 7,718 1.20
Acquisition financing (2)
1,024 4.79 1,044 4.83
FHLB-DM Facility
883 .25 437 .35 756 .28 241 .34
Indentured trusts
1,166 .71 1,531 .72 1,196 .69 1,557 .66
Total secured borrowings
162,182 1.06 163,862 1.05 163,271 1.07 161,831 1.01
Total
$ 188,379 1.21 % $ 196,116 1.17 % $ 190,500 1.22 % $ 194,689 1.13 %
(1) “Other” primarily consists of cash collateral held related to derivative exposures that are recorded as a short-term obligation.
(2) Relates to the acquisition of $25 billion of student loans at the end of 2010.
Critical Accounting Policies and Estimates
Management’s Discussion and Analysis of Financial Condition and Results of Operations addresses our consolidated financial statements, which have been prepared in accordance with generally accepted accounting principles in the United States of America. A discussion of our critical accounting policies, which include allowance for loan losses, premium and discount amortization related to our loan portfolio, fair value measurement, transfers of financial assets and the VIE consolidation model, derivative accounting and goodwill and intangible assets can be found in our Annual Report on Form 10-K for the year ended December 31, 2010. There were no significant changes to these critical accounting policies during the first six months of 2011. However, related to Private Education Loan allowance for loan losses, we did implement a new model used to estimate defaults as discussed below.
In determining the allowance for loan losses, we estimate the principal amount of loans that will default over the next two years (two years being the expected period between a loss event and default). In the first quarter of 2011, we implemented a new model to estimate these Private Education Loan defaults. Both the prior model and new model are considered “migration models”. Our prior allowance model (in place through December 31, 2010) segmented the portfolio into categories of similar risk characteristics based on loan program type, school type, loan status, seasoning, underwriting criteria (credit scores) and the existence or absence of a cosigner using school type, credit scores, cosigner status, loan status and seasoning as the primary risk characteristics. Our new model uses these same primary risk characteristics but also further segments the portfolio by the number of months the loan is in its repayment period (seasoning). While our previous allowance process incorporated the impact of seasoning, the new model more directly incorporates this feature. Another change in the new allowance model relates to the historical period of experience that we use as a starting point for projecting future defaults. Our new model is based upon a seasonal average,


85


Table of Contents

adjusted to the most recent three to six months of actual collection experience as the starting point and applies expected macroeconomic changes and collection procedure changes to estimate expected losses caused by loss events incurred as of the balance sheet date. Our previous model primarily used a one year historical default experience period and did not include the ability to directly model an economic expectation or collection procedure change. In addition, the previous allowance process included qualitative adjustments for these factors. Our current model places a greater emphasis on the more recent default experience rather than the default experience for older historical periods, as we believe the recent default experience is more indicative of the probable losses incurred in the loan portfolio today. While the model we use as a part of the allowance for loan losses process changed in the first quarter, the overall process for calculating the appropriate amount of allowance for Private Education Loan loss as disclosed in the 2010 Form 10-K has not changed. We believe that the current model more accurately reflects recent borrower behavior, loan performance, and collection performance, as well as expectations about economic factors. There was no adjustment to our allowance for loan loss upon implementing this new default projection model in the first quarter of 2011. In addition, there was no change in how we estimate the amount we will recover over time related to these defaulted amounts.
Recently Issued Accounting Standards
Troubled Debt Restructurings
In April 2011, the Financial Accounting Standards Board issued Accounting Standards Update No. 2011-02, Receivables (Topic 310), “A Creditor’s Determination of Whether a Restructuring Is a Troubled Debt Restructuring.” This new guidance clarifies when a loan restructuring constitutes a troubled debt restructuring. Under the new guidance, student loans for which we have granted certain concessions may now be considered troubled debt restructurings that were previously not and this may require us to increase the amount of our allowance for loan losses. This guidance is effective July 1, 2011, applied retrospectively to January 1, 2011. The most likely effect of implementing this new guidance would be to increase the size of our allowance for losses as certain types of forbearance usage may be considered a concession. At this time we have not completed the estimate of the change in our allowance for loan losses that could result from implementing this new guidance.
Fair Value Measurement and Disclosure Requirements
In May 2011, the FASB issued ASU No. 2011-04, Fair Value Measurement (Topic 820), “Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs.” These amendments (1) clarify the FASB’s intent about the application of existing fair value measurement and disclosure requirements; and (2) change particular principles or requirements for measuring fair value or for disclosing information about fair value measurements. This new guidance is effective prospectively for interim and annual periods beginning after December 15, 2011 and is not expected to have a material impact on our fair value measurements.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
Interest Rate Sensitivity Analysis
Our interest rate risk management seeks to limit the impact of short-term movements in interest rates on our results of operations and financial position. The following tables summarize the effect on earnings for the three and six months ended June 30, 2011 and 2010 and the effect on fair values at June 30, 2011 and December 31, 2010, based upon a sensitivity analysis performed by management assuming a hypothetical increase in market interest rates of 100 basis points and 300 basis points while funding spreads remain constant. Additionally, as it relates to the effect on earnings, a sensitivity analysis was performed assuming the


86


Table of Contents

funding index increases 25 basis points while holding the asset index constant, if the funding index is different than the asset index.
Three Months Ended June 30, 2011
Asset and
Funding
Interest Rates: Index
Change from
Change from
Mismatches (1)
Increase of
Increase of
Increase of
100 Basis
300 Basis
25 Basis
Points Points Points
(Dollars in millions, except per share amounts) $ % $ % $ %
Effect on Earnings
Decrease in pre-tax net income before unrealized gains (losses) on derivative and hedging activities
$ (21 ) (7 )% $ (33 ) (10 )% $ (105 ) (34 )%
Unrealized gains (losses) on derivative and hedging activities
493 145 851 251 (22 ) (6 )
Increase/(decrease) in net income before taxes
$ 472 1,749 % $ 818 3,029 % $ (127 ) (470 )%
Increase/(decrease) in diluted earnings per common share
$ .90 4,505 % $ 1.56 7,804 % $ (.24 ) (1,212 )%
Three Months Ended June 30, 2010
Asset and
Funding
Interest Rates: Index
Change from
Change from
Mismatches (1)
Increase of
Increase of
Increase of
100 Basis
300 Basis
25 Basis
Points Points Points
(Dollars in millions, except per share amounts) $ % $ % $ %
Effect on Earnings
Increase/(decrease) in pre-tax net income before unrealized gains (losses) on derivative and hedging activities
$ 4 2 % $ 11 5 % $ (103 ) (49 )%
Unrealized gains (losses) on derivative and hedging activities
207 64 197 61 (51 ) (16 )
Increase/(decrease) in net income before taxes
$ 211 39 % $ 208 39 % $ (154 ) (29 )%
Increase/(decrease) in diluted earnings per common share
$ .40 63 % $ .39 63 % $ (.29 ) (46 )%
(1) If an asset is not funded with the same index/frequency reset of the asset then it is assumed the funding index increases 25 basis points while holding the asset index constant.


87


Table of Contents

Six Months Ended June 30, 2011
Asset and
Funding
Interest Rates: Index
Change from
Change from
Mismatches (1)
Increase of
Increase of
Increase of
100 Basis
300 Basis
25 Basis
Points Points Points
(Dollars in millions, except per share amounts) $ % $ % $ %
Effect on Earnings
Decrease in pre-tax net income before unrealized gains (losses) on derivative and hedging activities
$ (24 ) (4 )% $ (32 ) (5 )% $ (211 ) (33 )%
Unrealized gains (losses) on derivative and hedging activities
472 119 818 206 (22 ) (6 )
Increase/(decrease) in net income before taxes
$ 448 180 % $ 786 316 % $ (233 ) (94 )%
Increase/(decrease) in diluted earnings per common share
$ .85 278 % $ 1.50 488 % $ (.45 ) (145 )%
Six Months Ended June 30, 2010
Asset and
Funding
Interest Rates: Index
Change from
Change from
Mismatches (1)
Increase of
Increase of
Increase of
100 Basis
300 Basis
25 Basis
Points Points Points
(Dollars in millions, except per share amounts) $ % $ % $ %
Effect on Earnings
Increase/(decrease) in pre-tax net income before unrealized gains (losses) on derivative and hedging activities
$ 4 1 % $ 23 5 % $ (204 ) (42 )%
Unrealized gains (losses) on derivative and hedging activities
207 47 197 44 (51 ) (12 )
Increase/(decrease) in net income before taxes
$ 211 23 % $ 220 24 % $ (255 ) (27 )%
Increase/(decrease) in diluted earnings per common share
$ .40 37 % $ .42 39 % $ (.49 ) (45 )%
(1) If an asset is not funded with the same index/frequency reset of the asset then it is assumed the funding index increases 25 basis points while holding the asset index constant.

88


Table of Contents

At June 30, 2011
Interest Rates:
Change from
Change from
Increase of
Increase of
100 Basis
300 Basis
Points Points
(Dollars in millions) Fair Value $ % $ %
Effect on Fair Values
Assets
Total FFELP Loans
$ 140,341 $ (671 ) % $ (1,348 ) (1 )%
Private Education Loans
33,086
Other earning assets
11,443 (1 )
Other assets
10,378 (561 ) (5 ) 977 9 %
Total assets
$ 195,248 $ (1,232 ) (1 )% $ (372 ) %
Liabilities
Interest — bearing liabilities
$ 182,591 $ (749 ) % $ (2,068 ) (1 )%
Other liabilities
3,814 (513 ) (13 ) (313 ) (8 )
Total liabilities
$ 186,405 $ (1,262 ) (1 )% $ (2,381 ) (1 )%
At December 31, 2010
Interest Rates:
Change from
Change from
Increase of
Increase of
100 Basis
300 Basis
Points Points
(Dollars in millions) Fair Value $ % $ %
Effect on Fair Values
Assets
Total FFELP Loans
$ 147,163 $ (649 ) % $ (1,318 ) (1 )%
Private Education Loans
30,949
Other earning assets
11,641 (1 ) (2 )
Other assets
9,449 (565 ) (6 ) (996 ) (11 )%
Total assets
$ 199,202 $ (1,215 ) (1 )% $ (2,316 ) (1 )%
Liabilities
Interest — bearing liabilities
$ 187,959 $ (704 ) % $ (1,938 ) (1 )%
Other liabilities
3,136 (217 ) (7 ) 257 8
Total liabilities
$ 191,095 $ (921 ) % $ (1,681 ) (1 )%
A primary objective in our funding is to minimize our sensitivity to changing interest rates by generally funding our floating rate student loan portfolio with floating rate debt. However, due to the ability of some FFELP loans to earn Floor Income, we can have a fixed versus floating mismatch in funding if the student loan earns at the fixed borrower rate and the funding remains floating. In addition, we can have a mismatch in the index (including the frequency of reset) of floating rate debt versus floating rate assets.
During the three and six months ended June 30, 2011 and 2010, certain FFELP Loans were earning Floor Income and we locked in a portion of that Floor Income through the use of Floor Income Contracts. The result of these hedging transactions was to convert a portion of the fixed rate nature of student loans to variable rate, and to fix the relative spread between the student loan asset rate and the variable rate liability.
In the preceding tables, under the scenario where interest rates increase 100 and 300 basis points, the change in pre-tax net income before the unrealized gains (losses) on derivative and hedging activities is

89


Table of Contents

primarily due to the impact of (i) our unhedged loans being in a fixed-rate mode due to Floor Income, while being funded with variable debt in low interest rate environments; and (ii) a portion of our variable assets being funded with fixed rate liabilities and equity. Item (i) will generally cause income to decrease when interest rates increase from a low interest rate environment, whereas item (ii) will generally offset this decrease. In the three months ended June 30, 2011, item (i) had a greater impact compared to the three and six months ended June 30, 2010 due to a larger amount of unhedged Floor Income in the current year period. The increase in unrealized gains (losses) on derivatives and hedging activities in both scenarios is primarily related to Floor Income Contracts that do not qualify for GAAP hedge accounting treatment and therefore are not offset by any mark-to-market of the economically hedged Floor Income.
Under the scenario in the tables above labeled “Asset and Funding Index Mismatches,” the main driver of the decrease in pre-tax income before unrealized gains (losses) on derivative and hedging activities is the result of LIBOR-based debt funding commercial paper-indexed assets. See “Asset and Liability Funding Gap” of this Item 3 for a further discussion. Increasing the spread between indices will also impact the unrealized gains (losses) on derivatives and hedging activities as it relates to basis swap that hedge the mismatch between the asset and funding indices.
In addition to interest rate risk addressed in the preceding tables, we are also exposed to risks related to foreign currency exchange rates. Foreign currency exchange risk is primarily the result of foreign currency denominated debt issued by us. As it relates to our corporate unsecured and securitization debt programs used to fund our business, our policy is to use cross currency interest rate swaps to swap all foreign currency denominated debt payments (fixed and floating) to U.S. dollar LIBOR using a fixed exchange rate. In the tables above, there would be an immaterial impact on earnings if exchange rates were to decrease or increase, due to the terms of the hedging instrument and hedged items matching. The balance sheet interest bearing liabilities would be affected by a change in exchange rates; however, the change would be materially offset by the cross currency interest rate swaps in other assets or other liabilities. In the current economic environment, volatility in the spread between spot and forward foreign exchange rates has resulted in material mark-to-market impacts to current-period earnings which have not been factored into the above analysis. The earnings impact is noncash, and at maturity of the instruments the cumulative mark-to-market impact will be zero.
Asset and Liability Funding Gap
The tables below present our assets and liabilities (funding) arranged by underlying indices as of June 30, 2011. In the following GAAP presentation, the funding gap only includes derivatives that qualify as effective hedges (those derivatives which are reflected in net interest margin, as opposed to those reflected in the “gains (losses) on derivatives and hedging activities, net” line on the consolidated statements of income). The difference between the asset and the funding is the funding gap for the specified index. This represents our exposure to interest rate risk in the form of basis risk and repricing risk, which is the risk that the different indices may reset at different frequencies or may not move in the same direction or at the same magnitude.
Management analyzes interest rate risk and in doing so includes all derivatives that are economically hedging our debt whether they qualify as effective hedges or not (“Core Earnings” basis). Accordingly, we are also presenting the asset and liability funding gap on a “Core Earnings” basis in the table that follows the GAAP presentation.


90


Table of Contents

GAAP-Basis
Frequency of
Index
Variable
Funding
(Dollars in billions) Resets Assets Funding (1) Gap
3-month Commercial paper
daily $ 133.7 $ $ 133.7
3-month Treasury bill
weekly 7.7 7.7
Prime
annual .8 .8
Prime
quarterly 5.2 5.2
Prime
monthly 22.4 22.4
Prime
daily 2.9 (2.9 )
PLUS Index
annual .5 .5
3-month LIBOR
daily
3-month LIBOR
quarterly 125.5 (125.5 )
1-month LIBOR
monthly 8.3 18.6 (10.3 )
CMT/CPI Index
monthly/quarterly 1.6 (1.6 )
Non-Discrete reset (2)
monthly 33.1 (33.1 )
Non-Discrete reset (3)
daily/weekly 11.3 2.5 8.8
Fixed Rate (4)
10.5 16.2 (5.7 )
Total
$ 200.4 $ 200.4 $
­ ­
(1) Funding includes all derivatives that qualify as hedges.
(2) Funding consists of auction rate securities, the ABCP Facilities, the ED Conduit Program Facility and FHLB — DM Facility.
(3) Assets include restricted and unrestricted cash equivalents and other overnight type instruments. Funding includes retail and other deposits and cash collateral held related to derivatives exposures that are recorded as a short-term debt obligation.
(4) Assets include receivables and other assets (including goodwill and acquired intangibles). Funding includes other liabilities and stockholders’ equity (excluding series B Preferred Stock).
The “Funding Gaps” in the above table are primarily interest rate mismatches in short-term indices between our assets and liabilities. We address this issue typically through the use of basis swaps that typically convert quarterly reset 3-month LIBOR to other indices that are more correlated to our asset indices. These basis swaps do not qualify as effective hedges and as a result the effect on the funding index is not included in our interest margin and is therefore excluded from the GAAP presentation.


91


Table of Contents

“Core Earnings” Basis
Index
Frequency of
Funding
(Dollars in billions) Variable Resets Assets Funding (1) Gap
3-month Commercial paper
daily $ 133.7 $ $ 133.7
3-month Treasury bill
weekly 7.7 2.0 5.7
Prime
annual .8 .8
Prime
quarterly 5.2 1.5 3.7
Prime
monthly 22.4 6.5 15.9
Prime
daily 2.9 (2.9 )
PLUS Index
annual .5 .5
3-month LIBOR
daily 41.5 (41.5 )
3-month LIBOR
quarterly 61.0 (61.0 )
1-month LIBOR
monthly 8.3 25.4 (17.1 )
1-month LIBOR
daily 9.0 (9.0 )
Non-Discrete reset (2)
monthly 33.1 (33.1 )
Non-Discrete reset (3)
daily/weekly 11.3 2.5 8.8
Fixed Rate (4)
6.7 11.2 (4.5 )
Total
$ 196.6 $ 196.6 $
(1) Funding includes all derivatives that management considers economic hedges of interest rate risk and reflects how we internally manage our interest rate exposure.
(2) Funding consists of auction rate securities, the ABCP Facilities, the ED Conduit Program Facility and FHLB — DM Facility.
(3) Assets include restricted and unrestricted cash equivalents and other overnight type instruments. Funding includes retail and other deposits and cash collateral held related to derivatives exposures that are recorded as a short-term debt obligation.
(4) Assets include receivables and other assets (including goodwill and acquired intangibles). Funding includes other liabilities and stockholders’ equity (excluding series B Preferred Stock).
We use interest rate swaps and other derivatives to achieve our risk management objectives. To the extent possible, we fund our assets with debt (in combination with derivatives) that has the same underlying index (index type and index reset frequency). When it is more economical, we also fund our assets with debt that has a different index and/or reset frequency than the asset, but only in instances where we believe there is a high degree of correlation between the interest rate movement of the two indices. For example, we use daily reset and quarterly reset 3-month LIBOR to fund a large portion of our daily reset 3-month commercial paper indexed assets. In addition, we use quarterly reset 3-month LIBOR to fund a portion of our quarterly reset Prime rate indexed Private Education Loans. We also use our monthly Non-Discrete reset and 1-month LIBOR funding to fund various asset types. In using different index types and different index reset frequencies to fund our assets, we are exposed to interest rate risk in the form of basis risk and repricing risk, which is the risk that the different indices that may reset at different frequencies will not move in the same direction or at the same magnitude. While we believe that this risk is low, as all of these indices are short-term with rate movements that are highly correlated over a long period of time, market disruptions can lead to a temporary divergence between indices as was experienced beginning in the second half of 2007 through the second quarter of 2009 with the commercial paper and LIBOR indices. As of June 30, 2011, we have approximately $87.4 billion of FFELP Loans indexed to 3-month commercial paper that are funded with debt indexed to 3-month LIBOR.


92


Table of Contents

Weighted Average Life
The following table reflects the weighted average life for our earning assets and liabilities at June 30, 2011.
Weighted Average
(Averages in Years) Life
Earning assets
Student loans
7.6
Other loans
6.4
Cash and investments
.1
Total earning assets
7.2
Borrowings
Short-term borrowings
.3
Long-term borrowings
7.1
Total borrowings
6.0
Item 4. Controls and Procedures
Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of June 30, 2011. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer, concluded that, as of June 30, 2011, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (a) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (b) accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended June 30, 2011 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


93


Table of Contents

Item 1. Legal Proceedings
Mark A. Arthur et al. v. Sallie Mae, Inc. As previously disclosed, this class action suit involves allegations made in U.S. District Court for the Western District of Washington that we contacted consumers on their cellular telephones via autodialer without their consent in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (“TCPA”). Each violation under the TCPA provides for $500 in statutory damages ($1,500 if a willful violation is shown). Plaintiffs are seeking statutory damages, damages for willful violations, attorneys’ fees, costs, and injunctive relief. We have denied vigorously all claims asserted against us, but previously agreed to a preliminary settlement of $19.5 million to avoid the burden and expense of continued litigation. Subsequent to reaching this preliminary settlement, we filed submissions with the Court to advise that additional individuals were omitted from the original notice list of class members.
On August 3, 2011, we reached an agreement in principle through a memorandum of understanding with the Plaintiffs on behalf of the settlement class, and we expect to formalize that agreement and request Court approval during the next several months. Under the memorandum of understanding, we have agreed to increase the settlement fund to $24.15 million.
Rodriguez v. SLM Corporation et al. As previously disclosed, on December 17, 2007, plaintiffs filed a complaint against us in the U.S. District Court for the District of Connecticut alleging that we engaged in underwriting practices which, among other things, resulted in certain applicants for student loans being directed into substandard and expensive loans on the basis of race. The complaint did not identify the relief plaintiffs sought. We recently agreed to settle this case, with the Court providing preliminary approval on June 20, 2011, with final Court approval expected on October 17, 2011. We do not expect the settlement as currently proposed to have a material impact on our financial position or our business.
We and our subsidiaries and affiliates also are subject to various claims, lawsuits and other actions that arise in the normal course of business. Most of these matters are claims by borrowers disputing the manner in which their loans have been processed or the accuracy of our reports to credit bureaus. In addition, our collections subsidiaries are routinely named in individual plaintiff or class action lawsuits in which the plaintiffs allege that those subsidiaries have violated a federal or state law in the process of collecting their accounts. We believe that these claims, lawsuits and other actions will not have a material adverse effect on our business, financial condition or results of operations. Finally, from time to time, we and our subsidiaries and affiliates receive information and document requests from state attorneys general, legislative committees and administrative agencies concerning certain business practices. Our practice has been and continues to be to cooperate with these bodies and to be responsive to any such requests.
For a description of these items and other litigation to which we are a party, see our 2010 Form 10-K.
Item 1A. Risk Factors
There have been no material changes from the risk factors previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2010, except as set forth below.
Downgrades of the credit rating of the United States of America may materially adversely affect our business, financial condition and results of operations.
The current U.S. debt ceiling debate in Congress has increased the possibility of the credit-rating agencies downgrading the U.S.’s credit rating. Various aspects of our business may be affected by changes to the U.S.’s credit rating. Given the unprecedented nature of events such as these, we cannot estimate the extent to which such an action or actions could materially adversely affect our liquidity, cash flows and results of operations,


94


Table of Contents

increase our borrowing costs, limit our access to the capital markets or trigger other implications under certain collateralized arrangements.
If the U.S.’s credit rating were to be downgraded our cost of funds on new and certain existing asset-backed securities and conduit facilities collateralized with FFELP Loans (“FFELP ABS”) could increase; we could be required to increase the amount of over-collateralization associated with newly issued FFELP ABS and existing conduit facilities to maintain the AAA credit ratings traditionally associated with these offerings and facilities; and our ability to access and/or maintain existing FFELP conduit facilities and to efficiently sell or refinance loans previously funded through these vehicles could be adversely affected. For more information on our funding and liquidity risk management practices and resources, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources — Funding and Liquidity Risk Management” and “— Primary Sources of Liquidity and Available Capacity” in our 2010 Form 10-K.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
The following table provides information relating to our purchase of shares of our common stock from April 1, 2011 through June 30, 2011:
Approximate Dollar
Value of
Shares That
Total Number of
May Yet Be
Shares Purchased
Purchased Under
Total Number
Average Price
as Part of Publicly
Publicly Announced
of Shares
Paid per
Announced Plans
Plans or
(Dollars and common shares in millions) Purchased (1) Share or Programs (2) Programs (2)
Period:
April 1 — April 30, 2011
1.0 $ 16.33 .7 $ 289.2
May 1 — May 31, 2011
4.3 16.33 4.0 223.1
June 1 — June 30, 2011
5.2 16.22 4.9 144.1
Total second-quarter 2011
10.5 $ 16.28 9.6
(1) The total number of shares purchased includes: (i) shares purchased under the stock repurchase program discussed below, and (ii) shares of our common stock tendered to us to satisfy the exercise price in connection with cashless exercise of stock options, and tax withholding obligations in connection with exercise of stock options and vesting of restricted stock and restricted stock units.
(2) In April 2011, our board of directors authorized us to purchase up to $300 million of shares of our common stock in open market transactions, and terminated all previous authorizations. There is no expiration date related to this new program.
The closing price of our common stock on the New York Stock Exchange on June 30, 2011 was $16.81.
Item 3. Defaults upon Senior Securities
Nothing to report.
Item 4. (Removed and Reserved).
Item 5. Other Information
Nothing to report.


95


Table of Contents

Item 6. Exhibits
The following exhibits are furnished or filed, as applicable:
10 .1 SLM Corporation Employee Stock Purchase Plan†
12 .1 Computation of Ratio of Earnings to Fixed Charges and Preferred Stock Dividends
31 .1 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31 .2 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32 .1 Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32 .2 Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101 .INS XBRL Instance Document.
101 .SCH XBRL Taxonomy Extension Schema Document.
101 .CAL XBRL Taxonomy Extension Calculation Linkbase Document.
101 .DEF XBRL Taxonomy Extension Definition Linkbase Document.
101 .LAB XBRL Taxonomy Extension Label Linkbase Document.
101 .PRE XBRL Taxonomy Extension Presentation Linkbase Document.
Management Contract or Compensatory Plan or Arrangement


96


Table of Contents

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
SLM CORPORATION
(Registrant)
By:
/s/ JONATHAN C. CLARK
Jonathan C. Clark
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)
Date: August 5, 2011


97


Table of Contents

GLOSSARY
Listed below are definitions of key terms that are used throughout this document. See also APPENDIX A, “FEDERAL FAMILY EDUCATION LOAN PROGRAM,” included in SLM Corporation’s (the Company’s) 2010 Annual Report on Form 10-K, filed with the Securities and Exchange Commission (“SEC”) on February 28, 2011, for a further discussion of the FFELP.
Consolidation Loan Rebate Fee — All holders of FFELP Consolidation Loans are required to pay to the U.S. Department of Education (“ED”) an annual 105 basis point Consolidation Loan Rebate Fee on all outstanding principal and accrued interest balances of FFELP Consolidation Loans purchased or originated after October 1, 1993, except for loans for which consolidation applications were received between October 1, 1998 and January 31, 1999, where the Consolidation Loan Rebate Fee is 62 basis points.
Constant Prepayment Rate (“CPR”) — A variable in life-of-loan estimates that measures the rate at which loans in the portfolio prepay before their stated maturity. The CPR is directly correlated to the average life of the portfolio. CPR equals the percentage of loans that prepay annually as a percentage of the beginning of period balance.
“Core Earnings” — We prepare financial statements in accordance with generally accepted accounting principles in the United States of America (“GAAP”). In addition to evaluating our GAAP-based financial information, management evaluates the business segments on a basis that, as allowed under the Financial Accounting Standards Board’s (“FASB”) Accounting Standards Codification (“ASC”) 280, “Segment Reporting,” differs from GAAP. We refer to management’s basis of evaluating its segment results as “Core Earnings” presentations for each business segment and refer to these performance measures in our presentations with equity investors, credit rating agencies and debt capital providers. While “Core Earnings” results are not a substitute for reported results under GAAP, we rely on “Core Earnings” performance measures in operating each business segment because we believe these measures provide additional information regarding the operational and performance indicators that are most closely assessed by management.
“Core Earnings” performance measures are the primary financial performance measures used by management to evaluate performance and to allocate resources. Accordingly, financial information is reported to management on a “Core Earnings” basis by reportable segment, as these are the measures used regularly by our chief operating decision makers. “Core Earnings” performance measures are used in developing our financial plans, tracking results, and establishing corporate performance targets and incentive compensation. Management believes this information provides additional insight into the financial performance of our core business activities. “Core Earnings” performance measures are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Our “Core Earnings” presentation does not represent another comprehensive basis of accounting.
“Note 11 — Segment Reporting” and Item 2 “Management’s Discussion and Analysis of Financial Condition and Results of Operations — ‘Core Earnings’ — Definition and Limitations — Differences between ‘Core Earnings’ and GAAP” for further discussion of the differences between “Core Earnings” and GAAP, as well as reconciliations between “Core Earnings” and GAAP.
Direct Lending; Direct Loans — Educational loans provided by the DSLP (see definition, below) to students and parent borrowers directly through ED (see definition below) rather than through a bank or other lender.
DSLP — The William D. Ford Federal Direct Loan Program.
ED — The U.S. Department of Education.
Exceptional Performer — The exceptional performer designation is determined by ED in recognition of a servicer meeting certain performance standards set by ED in servicing FFELP Loans. Upon receiving the designation, the servicer receives reimbursement on default claims higher than the legislated Risk Sharing levels on federally guaranteed student loans for all loans serviced for a period of at least 270 days before the date of default. The servicer is entitled to receive this benefit as long as it remains in compliance with the required servicing standards, which are assessed on an annual and quarterly basis through compliance audits


98


Table of Contents

and other criteria. The annual assessment is in part based upon subjective factors which alone may form the basis for an ED determination to withdraw the designation. If the designation is withdrawn, Risk Sharing may be applied retroactively to the date of the occurrence that resulted in noncompliance. The CCRAA eliminated the EP designation effective October 1, 2007. See also Appendix A “Federal Family Education Loan Program.”
FFELP — The Federal Family Education Loan Program, formerly the Guaranteed Student Loan Program.
FFELP Consolidation Loans — Under the FFELP, borrowers with multiple eligible student loans may consolidate them into a single student loan with one lender at a fixed rate for the life of the loan. The new loan is considered a FFELP Consolidation Loan. Typically a borrower may consolidate his student loans only once unless the borrower has another eligible loan to consolidate with the existing FFELP Consolidation Loan. The borrower rate on a FFELP Consolidation Loan is fixed for the term of the loan and is set by the weighted average interest rate of the loans being consolidated, rounded up to the nearest 1/8th of a percent, not to exceed 8.25 percent. In low interest rate environments, FFELP Consolidation Loans provide an attractive refinancing opportunity to certain borrowers because they allow borrowers to consolidate variable rate loans into a long-term fixed rate loan. Holders of FFELP Consolidation Loans are eligible to earn interest under the Special Allowance Payment (“SAP”) formula. In April 2008, we suspended originating new FFELP Consolidation Loans.
FFELP Stafford and Other Student Loans — Education loans to students or parents of students that are guaranteed or reinsured under the FFELP. The loans are primarily Stafford loans but also include PLUS and HEAL loans.
Fixed Rate Floor Income — Fixed Rate Floor Income is Floor Income associated with student loans with borrower rates that are fixed to term (primarily FFELP Consolidation Loans and Stafford Loans originated on or after July 1, 2006).
Floor Income — FFELP Loans generally earn interest at the higher of either the borrower rate, which is fixed over a period of time, or a floating rate based on the SAP formula. We generally finance our student loan portfolio with floating rate debt whose interest is matched closely to the floating nature of the applicable SAP formula. If interest rates decline to a level at which the borrower rate exceeds the SAP formula rate, we continue to earn interest on the loan at the fixed borrower rate while the floating rate interest on our debt continues to decline. In these interest rate environments, we refer to the additional spread it earns between the fixed borrower rate and the SAP formula rate as Floor Income. Depending on the type of student loan and when it was originated, the borrower rate is either fixed to term or is reset to a market rate each July 1. As a result, for loans where the borrower rate is fixed to term, we may earn Floor Income for an extended period of time, and for those loans where the borrower interest rate is reset annually on July 1, we may earn Floor Income to the next reset date. In accordance with legislation enacted in 2006, lenders are required to rebate Floor Income to ED for all FFELP Loans disbursed on or after April 1, 2006.
The following example shows the mechanics of Floor Income for a typical fixed rate FFELP Consolidation Loan (with a commercial paper-based SAP spread of 2.64 percent):
Fixed Borrower Rate
7.25 %
SAP Spread over Commercial Paper Rate
(2.64 )%
Floor Strike Rate (1)
4.61 %
­ ­
(1) The interest rate at which the underlying index (Treasury bill or commercial paper) plus the fixed SAP spread equals the fixed borrower rate. Floor Income is earned anytime the interest rate of the underlying index declines below this rate.
Based on this example, if the quarterly average commercial paper rate is over 4.61 percent, the holder of the student loan will earn at a floating rate based on the SAP formula, which in this example is a fixed spread to commercial paper of 2.64 percent. On the other hand, if the quarterly average commercial paper rate is below 4.61 percent, the SAP formula will produce a rate below the fixed borrower rate of 7.25 percent and the loan holder earns at the borrower rate of 7.25 percent.


99


Table of Contents

Graphic Depiction of Floor Income:
(LINE GRAPH)
Floor Income Contracts — We enter into contracts with counterparties under which, in exchange for an upfront fee representing the present value of the Floor Income that we expect to earn on a notional amount of underlying student loans being economically hedged, we will pay the counterparties the Floor Income earned on that notional amount over the life of the Floor Income Contract. Specifically, we agree to pay the counterparty the difference, if positive, between the fixed borrower rate less the SAP (see definition below) spread and the average of the applicable interest rate index on that notional amount, regardless of the actual balance of underlying student loans, over the life of the contract. The contracts generally do not extend over the life of the underlying student loans. This contract effectively locks in the amount of Floor Income we will earn over the period of the contract. Floor Income Contracts are not considered effective hedges under ASC 815, “Derivatives and Hedging,” and each quarter we must record the change in fair value of these contracts through income.
Gross Floor Income — Floor Income earned before payments on Floor Income Contracts.
Guarantor(s) — State agencies or non-profit companies that guarantee (or insure) FFELP Loans made by eligible lenders under The Higher Education Act of 1965 (“HEA”), as amended.
Private Education Loans — Education loans to students or parents of students that are not guaranteed under the FFELP. Private Education Loans include loans for higher education (undergraduate and graduate degrees) and for alternative education, such as career training, private kindergarten through secondary education schools and tutorial schools. Higher education loans have repayment terms similar to FFELP Loans, whereby repayments begin after the borrower leaves school. Our higher education Private Education Loans are not dischargeable in bankruptcy, except in certain limited circumstances. Repayment for alternative education generally begins immediately.
In the context of our Private Education Loan business, we use the term “non-traditional loans” to describe education loans made to certain borrowers that have or are expected to have a high default rate as a result of a number of factors, including having a lower tier credit rating, low program completion and graduation rates or, where the borrower is expected to graduate, a low expected income relative to the borrower’s cost of attendance. Non-traditional loans are loans to borrowers attending for-profit schools with an original FICO score of less than 670 and borrowers attending not-for-profit schools with an original FICO score of less than 640. The FICO score used in determining whether a loan is non-traditional is the greater of the borrower or co-borrower FICO score at origination.
Repayment Borrower Benefits — Financial incentives offered to borrowers based on pre-determined qualifying factors, which are generally tied directly to making on-time monthly payments. The impact of Repayment Borrower Benefits is dependent on the estimate of the number of borrowers who will eventually qualify for these benefits and the amount of the financial benefit offered to the borrower. We occasionally


100


Table of Contents

change Repayment Borrower Benefits programs in both amount and qualification factors. These programmatic changes must be reflected in the estimate of the Repayment Borrower Benefits discount when made.
Residual Interest — When we securitize student loans, we retain the right to receive cash flows from the student loans sold to trusts that we sponsor in excess of amounts needed to pay servicing, derivative costs (if any), other fees, and the principal and interest on the bonds backed by the student loans. The Residual Interest, which may also include reserve and other cash accounts, is the present value of these future expected cash flows, which includes the present value of any Embedded Fixed Rate Floor Income described above. We value the Residual Interest at the time of sale of the student loans to the trust and as of the end of each subsequent quarter.
Retained Interest — The Retained Interest includes the Residual Interest (defined above) and servicing rights (as we retain the servicing responsibilities) for our securitization transactions accounted for as sales.
Risk Sharing — When a FFELP loan first disbursed on and after July 1, 2006 defaults, the federal government guarantees 97 percent of the principal balance plus accrued interest (98 percent on loans disbursed before July 1, 2006) and the holder of the loan is at risk for the remaining amount not guaranteed as a Risk Sharing loss on the loan. FFELP Loans originated after October 1, 1993 are subject to Risk Sharing on loan default claim payments unless the default results from the borrower’s death, disability or bankruptcy. FFELP Loans serviced by a servicer that has Exceptional Performer designation from ED were subject to one-percent Risk Sharing for claims filed on or after July 1, 2006 and before October 1, 2007. The CCRAA reduces default insurance to 95 percent of the unpaid principal and accrued interest for loans first disbursed on or after October 1, 2012.
Special Allowance Payment (“SAP”) — FFELP Loans disbursed prior to April 1, 2006 (with the exception of certain PLUS and SLS loans discussed below) generally earn interest at the greater of the borrower rate or a floating rate determined by reference to the average of the applicable floating rates (91-day Treasury bill rate or commercial paper) in a calendar quarter, plus a fixed spread that is dependent upon when the loan was originated and the loan’s repayment status. If the resulting floating rate exceeds the borrower rate, ED pays the difference directly to us. This payment is referred to as the Special Allowance Payment or SAP and the formula used to determine the floating rate is the SAP formula. We refer to the fixed spread to the underlying index as the SAP spread. For loans disbursed after April 1, 2006, FFELP Loans effectively only earn at the SAP rate, as the excess interest earned when the borrower rate exceeds the SAP rate (Floor Income) must be refunded to ED.
Variable rate PLUS Loans and SLS Loans earn SAP only if the variable rate, which is reset annually, exceeds the applicable maximum borrower rate. For PLUS loans disbursed on or after January 1, 2000, this limitation on SAP was repealed effective April 1, 2006.
Variable Rate Floor Income — Variable Rate Floor Income is Floor Income that is earned only through the next date at which the borrower interest rate is reset to a market rate. For FFELP Stafford loans whose borrower interest rate resets annually on July 1, we may earn Floor Income or Embedded Floor Income based on a calculation of the difference between the borrower rate and the then current interest rate.


101

TABLE OF CONTENTS