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QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended
September 30, 2025
or
☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission file number
001-39606
SoFi Technologies, Inc.
(Exact name of registrant as specified in its charter)
Delaware
98-1547291
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification No.)
234 1st Street
San Francisco
,
California
94105
(Address of principal executive offices)
(Zip Code)
(
855
)
456-7634
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common stock, $0.0001 par value per share
SOFI
The Nasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes
☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes
☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
☒
Accelerated filer
☐
Non-accelerated filer
☐
Smaller reporting company
☐
Emerging growth company
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No
☒
The number of shares of the registrant’s common stock, par value $0.0001 per share, outstanding as of October 31, 2025 was
1,205,903,044
shares.
As used in this Quarterly Report on Form 10-Q, unless the context requires otherwise, references to “SoFi”, the “Company”, “we”, “us”, and “our”, and similar references refer to SoFi Technologies, Inc. and its wholly-owned subsidiaries.
Refer to
Glossary of Terms and Acronyms
for the definitions of certain terms, acronyms and abbreviations used in this document.
This Quarterly Report on Form 10-Q contains statements that are forward-looking and as such are not historical facts. This includes, without limitation, statements regarding the financial position, business strategy and the plans and objectives of management for our future operations; anticipated trends and prospects in the industries in which our business operates; new products, services and related strategies; anticipated actions by governmental authorities; and macroeconomic conditions. These statements constitute projections, forecasts and forward-looking statements, and are not guarantees of performance. Such statements can be identified by the fact that they do not relate strictly to historical or current facts. When used in this Quarterly Report on Form 10-Q, words such as “aim”, “allow”, “anticipate”, “believe”, “can”, “continue”, “could”, “estimate”, “expect”, “if”, “intend”, “likely”, “may”, “might”, “opportunity”, “plan”, “possible”, “possibility”, “potential”, “predict”, “project”, “should”, “strive”, “will”, “would” and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.
Forward-looking statements are subject to risks, uncertainties, and other factors described in Part I, Item 1A. Risk Factors in our Annual Report on Form 10-K, and elsewhere in this Quarterly Report on Form 10-Q and our other filings with the SEC and include, among other things:
•
our ability to maintain or enhance profitability in the future;
•
the impact on our business of the current and evolving regulatory environment and complexities associated with compliance;
•
the effect and impact of evolving laws, rules, regulations, executive actions and government enforcement policies, including any federal or state loan forgiveness programs, as well as changes in government resources and personnel;
•
the impact of adverse developments affecting the U.S. or global banking industry, including bank failures and liquidity concerns, which could cause economic and market volatility, and regulatory responses thereto;
•
our ability to manage our growth effectively and execute our strategy with respect to the development and expansion of our business, including through continuing to enhance our brand and attract additional members;
•
our ability to continue to originate and sell loans to third parties, and the impact of the performance of loans held on our balance sheet;
•
our ability to access sources of capital on favorable terms, if at all, including debt financing, deposits and other sources of capital to finance operations and growth;
•
our ability to continue to grow our fee-based revenue, expand our Loan Platform Business and diversify our sources of income;
•
the impact of and our ability to respond to general economic conditions and other macroeconomic and geopolitical factors, such as elevated and fluctuating interest rates, inflationary pressures, trade restrictions such as sanctions, tariffs, reciprocal and retaliatory tariffs, and other tariff-related measures, global trade relations, counterparty risk, changing customer demand and employment rates, capital markets volatility, instability in the financial services industry, a potential U.S. government shutdown, uncertainty stemming from government actions and policies and regulatory priorities, the possibility of a recession, and domestic or international conflicts or disputes;
•
the success of our marketing efforts and our ability to expand our member base;
•
our ability to grow market share in existing markets or any new markets we may enter;
•
our ability to develop new products and services (including our cryptocurrency and blockchain innovations), features and functionality that are competitive and meet market needs;
•
our ability to diversify our business and broaden our suite of financial services offerings;
•
our ability to realize the benefits of our strategy, including what we refer to as our Financial Services Productivity Loop, and achieve scale in our Financial Services segment;
•
our ability to successfully operate as a bank holding company, and to operate SoFi Bank;
•
our ability to make accurate credit and pricing decisions or effectively forecast our loss rates;
•
our ability to establish and maintain an effective system of internal controls over financial reporting;
•
our ability to realize the anticipated benefits of prior acquisitions and any additional acquisitions we undertake;
•
our ability to successfully expand our operations into foreign jurisdictions, including compliance with a variety of foreign laws; and
•
the outcome of any legal or governmental proceedings that may be instituted against us.
Forward-looking statements are based on information available as of the date of this Quarterly Report on Form 10-Q and reflect current expectations, forecasts and assumptions, and involve a number of judgments, risks and uncertainties. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report on Form 10-Q. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date, and we do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.
TRADEMARKS
This document contains references to trademarks, service marks and trade names owned by us or belonging to other entities. Solely for convenience, trademarks, service marks and trade names referred to in this document may appear without the
®
or ™ symbols, but such references are not intended to indicate, in any way, that we or the applicable licensor will not assert, to the fullest extent under applicable law, our or its rights to these trademarks, service marks and trade names. SoFi Technologies does not intend its use or display of other companies’ trademarks, service marks or trade names to imply a relationship with, or endorsement or sponsorship of it by, any other companies. All trademarks, service marks and trade names included in this document are the property of their respective owners.
Investment securities (includes available-for-sale securities of $
2,393,242
and $
1,804,043
at fair value with associated amortized cost of $
2,375,811
and $
1,807,686
, as of September 30, 2025 and December 31, 2024, respectively)
2,512,437
1,895,689
Loans held for sale (includes $
21.5
billion and $
17.7
billion at fair value, as of September 30, 2025 and December 31, 2024, respectively)
21,587,350
17,684,892
Loans held for investment, at fair value
11,827,987
8,597,368
Loans held for investment, at amortized cost (less allowance for credit losses of $
50,634
and $
46,684
, as of September 30, 2025 and December 31, 2024, respectively)
1,483,950
1,246,458
Servicing rights
383,526
342,128
Property, equipment and software
386,629
287,869
Goodwill
1,393,505
1,393,505
Intangible assets
247,845
297,794
Operating lease right-of-use assets
79,419
81,219
Other assets (less allowance for credit losses of $
3,120
and $
2,444
, as of September 30, 2025 and December 31, 2024, respectively)
1,644,355
1,714,669
Total assets
$
45,293,450
$
36,250,951
Liabilities and permanent equity
Liabilities:
Deposits:
Interest-bearing deposits
$
32,805,663
$
25,861,400
Noninterest-bearing deposits
140,736
116,804
Total deposits
32,946,399
25,978,204
Accounts payable, accruals and other liabilities
759,612
556,923
Operating lease liabilities
93,004
97,389
Debt
2,713,942
3,092,692
Residual interests classified as debt
530
609
Total liabilities
36,513,487
29,725,817
Commitments, guarantees, concentrations and contingencies (Note 14)
Permanent equity:
Common stock, $
0.00
par value:
3,100,000,000
and
3,100,000,000
shares authorized;
1,204,569,655
and
1,095,357,781
shares issued and outstanding, as of September 30, 2025 and December 31, 2024, respectively
(1)
120
109
Additional paid-in capital
9,768,122
7,838,988
Accumulated other comprehensive income (loss)
9,548
(
8,365
)
Accumulated deficit
(
997,827
)
(
1,305,598
)
Total permanent equity
8,779,963
6,525,134
Total liabilities and permanent equity
$
45,293,450
$
36,250,951
______________
(1)
Includes
100,000,000
non-voting common shares authorized and
no
non-voting common shares issued and outstanding as of September 30, 2025 and December 31, 2024. See
Note 9. Equity
for additional information.
The accompanying notes are an integral part of these condensed consolidated financial statements.
The following table presents the assets and liabilities of consolidated VIEs which are included in our condensed consolidated balance sheets. The assets in the below table may only be used to settle obligations of consolidated VIEs and are in excess of those obligations as of the dates presented. Additionally, the assets and liabilities in the table below exclude intercompany balances, which eliminate upon consolidation. See
Note 6. Securitization and Variable Interest Entities
for additional information.
September 30,
2025
December 31,
2024
Assets
Restricted cash and restricted cash equivalents
$
2,098
$
20,719
Loans held for sale, at fair value
—
171,421
Loans held for investment, at fair value
69,333
80,812
Total assets
$
71,431
$
272,952
Liabilities
Accounts payable, accruals and other liabilities
$
91
$
117
Debt
56,905
80,878
Residual interests classified as debt
530
609
Total liabilities
$
57,526
$
81,604
The accompanying notes are an integral part of these condensed consolidated financial statements.
Notes to Condensed Consolidated Financial Statements
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
Organization
SoFi is a financial services platform that was founded in 2011 to offer an innovative approach to the private student loan market by providing student loan refinancing options. The Company conducts its business through
three
reportable segments: Lending, Technology Platform and Financial Services. Since its founding, SoFi has expanded its lending and financial services strategy to offer personal loans, home loans and credit cards. The Company has also developed additional financial products, such as money management and investment product offerings, and has also leveraged its financial services platform to empower other businesses. The Company has continued to expand its product offerings through strategic acquisitions. During 2020, the Company expanded its investment product offerings into Hong Kong through the acquisition of 8 Limited, and also began to operate as a platform as a service for a variety of financial service providers, providing the infrastructure to facilitate core client-facing and back-end capabilities, such as account setup, account funding, direct deposit, authorizations and processing, payments functionality and check account balance features through the acquisition of Galileo Financial Technologies. During 2022, the Company became a bank holding company and began operating as SoFi Bank, National Association, through its acquisition of Golden Pacific Bancorp, Inc., and expanded its platform to include a cloud-native digital and core banking platform with customers in Latin America through its acquisition of Technisys, allowing the Company to expand its technology platform services to a broader international market. During 2023, the Company acquired Wyndham Capital Mortgage, a fintech mortgage lender. For additional information on our reportable segments, see
Note 16. Business Segment Information
.
The Company has elected to be treated as a financial holding company pursuant to Section 4(l) of the BHCA. As a financial holding company, the Company is authorized to engage in a broader set of financial activities than a bank holding company that has not elected to be treated as a financial holding company. Financial holding companies may also engage in activities that are determined by the Federal Reserve to be complementary to financial activities.
Summary of Significant Accounting Policies
Basis of Presentation
The condensed consolidated financial statements include the accounts of the Company, its wholly-owned and majority-owned subsidiaries and certain consolidated VIEs. All intercompany accounts were eliminated in consolidation. The condensed consolidated financial statements were prepared in conformity with GAAP and in accordance with the rules and regulations of the SEC. We condensed or omitted certain notes and other financial information from the interim financial statements presented herein.
These condensed consolidated financial statements should be read in conjunction with the consolidated statements included in our annual filing on Form 10-K filed with the SEC on February 24, 2025 (“Form 10-K”). In the opinion of management, the condensed consolidated financial statements reflect all adjustments, which are of a normal recurring nature, necessary for a fair presentation of the Company’s financial condition and results of operations and cash flows for the interim periods presented. The results for the three and nine months ended September 30, 2025 are not necessarily indicative of the results to be expected for the full year ending December 31, 2025.
In our unaudited condensed consolidated financial statements, we made the following presentation changes in 2025:
•
In our unaudited condensed consolidated statements of operations and comprehensive income beginning in the second quarter of 2025, we combined the financial statement line items for
noninterest income—loan origination, sales and securitizations
and
noninterest income—servicing
, and presented within
noninterest income—loan origination, sales, securitizations and servicing.
In all instances, the respective prior period amounts were recast to conform to the current period presentation.
Use of Judgments, Assumptions and Estimates
The preparation of our condensed consolidated financial statements and related disclosures in conformity with GAAP requires management to make assumptions and estimates that affect the reported amounts of assets, liabilities, revenue and
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
expenses as well as the disclosures of contingent assets and liabilities. These estimates and assumptions are inherently subjective in nature; and, therefore, actual results may differ from our estimates and assumptions, and the differences could be material. Management bases its estimates on historical experience and on various other factors it believes to be reasonable under the circumstances. These assumptions and estimates include, but are not limited to, the following: (i) fair value measurements, (ii) business combinations, (iii) goodwill, and (iv) valuation allowance on deferred tax assets.
Securitization Investments
In Company-sponsored securitization transactions that meet the applicable criteria to be accounted for as a sale, we retain certain residual investments and asset-backed bonds (collectively, “securitization investments”) that we report within
investment securities
in the condensed consolidated balance sheets. We elected the fair value option for a portion of these investments with gains and losses reported within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. We account for the remaining securitization investments as AFS debt securities. See
Note 6. Securitization and Variable Interest Entities
for a breakout of those securitization investments for which we have elected to account for as AFS debt securities. We determine the fair value of our securitization investments using a discounted cash flow methodology, while also considering market data as it becomes available. See
Note 11. Fair Value Measurements
for the key inputs used in the fair value measurements of our residual investments and asset-backed bonds.
Recent Accounting Standards Issued, But Not Yet Adopted
Improvements to Income Tax Disclosures
In December 2023, the FASB issued ASU 2023-09
, Income Taxes (Topic 740) — Improvements to Income Tax Disclosures.
The ASU improves income tax disclosures primarily related to enhancements of the rate reconciliation and income taxes paid information. The standard is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The standard should be applied on a prospective basis with the option to apply the standard retrospectively. The updated guidance is not expected to have a material impact to our condensed consolidated financial statements.
Disaggregation of Income Statement Expenses
In November 2024, the FASB issued ASU 2024-03
, Income Statement — Reporting Comprehensive Income — Expense Disaggregation Disclosures (Subtopic 220-40) — Disaggregation of Income Statement Expenses.
The ASU requires the disclosure of additional information about specific costs and expense categories in the notes to financial statements. The standard is effective for annual periods beginning after December 15, 2026, and interim periods beginning after December 15, 2027, with early adoption permitted. The standard should be applied on a prospective basis with the option to apply the standard retrospectively. We are currently evaluating the impact of this standard on our disclosures.
Induced Conversions of Convertible Debt Instruments
In November 2024, the FASB issued ASU 2024-04,
Debt—Debt with Conversion and Other Options (Subtopic 470-20)—Induced Conversions of Convertible Debt Instruments.
The ASU clarifies the requirements for determining whether certain settlements of convertible debt instruments should be accounted for as an induced conversion. The standard is effective for annual periods beginning after December 15, 2025, and interim periods within those annual periods, with early adoption permitted for all entities that have adopted the amendments in ASU 2020-06. The standard may be applied on a prospective basis with the option to apply the standard retrospectively. We are currently evaluating the impact of this standard on our condensed consolidated financial statements.
Obligations to Safeguard Crypto-Assets
In January 2025, the SEC released Staff Accounting Bulletin No. 122 (“SAB 122”), which rescinds the interpretive guidance provided in SAB 121 for reporting entities that have an obligation to safeguard customers' crypto assets. Under SAB 121, entities were required to recognize both a liability and a corresponding asset for their safeguarding obligations. With the new guidance, an entity that has a safeguarding obligation should assess whether it has any loss contingencies under ASC 450,
Contingencies.
SAB 122 must be applied retrospectively for annual periods beginning after December 15, 2024, with early adoption permitted in any interim or annual financial statement period filed with the SEC on or after January 30, 2025. Upon
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
adoption, we will no longer recognize a liability and a corresponding asset for our safeguarding obligations. We do not expect this guidance to have a material impact on our condensed consolidated financial statements.
For additional information about our historical digital assets activity, refer to “
Safeguarding Asset and Liability
” in Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards in our Annual Report on Form 10-K.
Measurement of Credit Losses for Accounts Receivable and Contract Assets
In July 2025, the FASB issued ASU 2025-05
, Financial Instruments—Credit Losses (Topic 326)—Measurement of Credit Losses for Accounts Receivable and Contract Assets.
The ASU provides an optional practical expedient related to the estimation of expected credit losses for current accounts receivable and current contract assets. The standard is effective for annual periods beginning after December 15, 2025, and interim periods within those annual periods, with early adoption permitted. The standard should be applied on a prospective basis. We are currently evaluating the impact of this standard on our condensed consolidated financial statements.
Targeted Improvements to the Accounting for Internal-Use Software
In September 2025, the FASB issued ASU 2025-06
, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40)—Targeted Improvements to the Accounting for Internal-Use Software.
The ASU amendments modernize guidance to consider different methods of software development, updating the requirements for capitalization of software costs. The standard is effective for annual periods beginning after December 15, 2027, and interim periods within those annual periods, with early adoption permitted. The standard can be applied on a prospective, modified transition or retrospective basis. We are currently evaluating the impact of this standard on our condensed consolidated financial statements.
Note 2. Revenue
In each of our revenue arrangements, revenue is recognized when control of the promised goods or services is transferred to the customer in an amount that reflects our expected consideration in exchange for those goods or services. Our arrangements are discussed in our Annual Report on Form 10-K, with notable updates provided herein.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Disaggregated Revenue
The table below presents revenue from contracts with customers disaggregated by type of service, which best depicts how the revenue and cash flows are affected by economic factors, and by the reportable segment to which each revenue stream relates, as well as a reconciliation of total revenue from contracts with customers to
total noninterest income
.
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Revenue from contracts with customers
Financial Services
Referrals, loan platform business
(1)
$
18,007
$
13,283
$
60,255
$
35,865
Referrals, other
(2)
3,695
1,960
8,813
5,732
Interchange
(2)
29,089
18,771
78,403
45,230
Brokerage
(2)
12,257
5,651
26,784
15,645
Other
(2)(3)
4,107
565
8,004
2,146
Total financial services
67,155
40,230
182,259
104,618
Technology Platform
Technology services
88,023
89,432
263,585
259,551
Other
(3)
1,613
1,563
3,219
3,447
Total technology platform
(4)
89,636
90,995
266,804
262,998
Total revenue from contracts with customers
156,791
131,225
449,063
367,616
Other sources of revenue
Loan origination, sales, securitizations and servicing
65,431
80,012
189,091
205,517
Loan platform business, other
(1)
146,890
42,358
324,797
42,508
Other
(5)
7,374
12,516
23,675
78,781
Total other sources of revenue
219,695
134,886
537,563
326,806
Total noninterest income
$
376,486
$
266,111
$
986,626
$
694,422
_____________________
(1)
Presented within
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income.
(2)
Presented within
noninterest income—other
in the condensed consolidated statements of operations and comprehensive income.
(3)
Financial Services includes revenues from enterprise services and equity capital markets services. Technology Platform includes revenues from software licenses and associated services, and payment network fees for serving as a transaction card program manager for enterprise customers that are the program marketers for separate card programs.
(4)
Revenue from contracts with customers is presented within
noninterest income—technology products and solutions
and
noninterest income—other
in the condensed consolidated statements of operations and comprehensive income. Related to these technology platform services, we had deferred revenue of $
8,597
and $
7,474
as of September 30, 2025 and December 31, 2024, respectively, which are presented within
accounts payable, accruals and other liabilities
in the condensed consolidated balance sheets. We recognized revenue of $
2,319
and $
1,924
during the three months ended September 30, 2025 and 2024, respectively, and $
7,223
and $
4,310
during the nine months ended September 30, 2025 and 2024, respectively, associated with deferred revenue within
noninterest income—technology products and solutions
in the condensed consolidated statements of operations and comprehensive income.
(5)
Includes gain on extinguishment of convertible debt of $
3,323
and $
62,517
during the three and nine months ended September 30, 2024, respectively.
Contract Balances
As of September 30, 2025 and December 31, 2024, accounts receivable, net associated with revenue from contracts with customers was $
75,430
and $
61,569
, respectively, reported within
other assets
in the condensed consolidated balance sheets.
Costs of Obtaining Contracts with Customers
We capitalize incremental costs of obtaining a contract with a customer, which are certain commissions paid to third-parties in connection with the acquisition of member accounts. Capitalized costs are amortized over the life of the account. The expense is reported in
noninterest expense—sales and marketing
on the condensed consolidated statements of operations and comprehensive income.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
During the three months ended September 30, 2025 and 2024, we recognized associated amortization expense of $
14,847
and $
6,564
, respectively. During the nine months ended September 30, 2025 and 2024, we recognized associated amortization expense of $
37,650
and $
14,117
, respectively.
Note 3. Loans
As of September 30, 2025, our loan portfolio consisted of (i) loans held for sale, including personal loans, which are measured at fair value under the fair value option or at lower of cost or market, and home loans, which are measured at fair value under the fair value option, (ii) loans held for investment, including student loans, which are measured at fair value under the fair value option, and (iii) loans held for investment, including secured loans, credit cards, and commercial and consumer banking loans, which are measured at amortized cost.
Below is a disaggregated presentation of our loans, inclusive of fair market value adjustments and accrued interest income and net of the allowance for credit losses, as applicable:
September 30,
2025
December 31,
2024
Loans held for sale
At fair value
Personal loans
(1)
$
20,715,617
$
17,532,396
Home loans
756,717
152,496
Total loans held for sale, at fair value
21,472,334
17,684,892
At lower of cost or market
Personal loans
(2)
115,016
—
Total loans held for sale, at lower of cost or market
115,016
—
Total loans held for sale
21,587,350
17,684,892
Loans held for investment
Student loans
(3)
11,827,987
8,597,368
Total loans held for investment, at fair value
11,827,987
8,597,368
Secured loans
913,410
806,441
Credit card
407,309
289,159
Commercial and consumer banking:
Commercial real estate
148,816
136,474
Commercial and industrial
4,156
4,986
Residential real estate and other consumer
10,259
9,398
Total commercial and consumer banking
163,231
150,858
Total loans held for investment, at amortized cost
(4)
1,483,950
1,246,458
Total loans held for investment
13,311,937
9,843,826
Total loans
$
34,899,287
$
27,528,718
_____________________
(1)
There were
no
personal loans in consolidated VIEs as of September 30, 2025. Includes $
171,421
of personal loans in consolidated VIEs as of December 31, 2024.
(2)
Includes loans originated as part of the loan platform business on behalf of third party partners.
(3)
Includes $
4,733,794
and $
2,034,559
of student loans covered by financial guarantees, and $
69,333
and $
80,812
of student loans in consolidated VIEs as of September 30, 2025 and December 31, 2024, respectively.
(4)
See
Note 4. Allowance for Credit Losses
herein, and
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
under the heading “Allowance for Credit Losses” in our Annual Report on Form 10-K for additional information on our loans at amortized cost as it pertains to the allowance for credit losses.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Loans Measured at Fair Value
The following table summarizes the aggregate fair value of our loans for which we elected the fair value option. See
Note 11. Fair Value Measurements
for the assumptions used in our fair value model.
Personal Loans
Student Loans
Home Loans
Total
September 30, 2025
Unpaid principal balance
$
19,456,198
$
11,143,322
$
713,727
$
31,313,247
Accumulated interest
141,384
49,228
2,730
193,342
Cumulative fair value adjustments
1,118,035
635,437
40,260
1,793,732
Total fair value of loans
(1)
$
20,715,617
$
11,827,987
$
756,717
$
33,300,321
December 31, 2024
Unpaid principal balance
$
16,589,623
$
8,215,629
$
149,862
$
24,955,114
Accumulated interest
128,733
44,603
260
173,596
Cumulative fair value adjustments
814,040
337,136
2,374
1,153,550
Total fair value of loans
(1)
$
17,532,396
$
8,597,368
$
152,496
$
26,282,260
__________________
(1)
Each component of the fair value of loans is impacted by charge-offs during the period. Our fair value assumption for annual default rate incorporates fair value markdowns on loans beginning when they are 10 days or more delinquent, with additional markdowns at 30, 60 and 90 days past due.
The following table summarizes the aggregate fair value of loans 90 days or more delinquent. As delinquent personal loans and student loans are charged off after 120 days of delinquency, amounts presented below represent the fair value of loans that are 90 to 120 days delinquent.
Personal Loans
Student Loans
Home Loans
Total
September 30, 2025
Unpaid principal balance
$
82,711
$
15,178
$
302
$
98,191
Accumulated interest
4,127
250
10
4,387
Cumulative fair value adjustments
(1)
(
68,005
)
(
10,460
)
(
38
)
(
78,503
)
Fair value of loans 90 days or more delinquent
(2)
$
18,833
$
4,968
$
274
$
24,075
December 31, 2024
Unpaid principal balance
$
91,477
$
9,578
$
339
$
101,394
Accumulated interest
4,400
168
1
4,569
Cumulative fair value adjustments
(1)
(
75,390
)
(
6,760
)
(
22
)
(
82,172
)
Fair value of loans 90 days or more delinquent
(2)
$
20,487
$
2,986
$
318
$
23,791
__________________
(1)
Our fair value assumption for annual default rate incorporates fair value markdowns on loans beginning when they are 10 days or more delinquent, with additional markdowns at 30, 60 and 90 days past due. We record the initial fair value measurement and subsequent measurement changes in fair value in the period in which the changes occur within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. As such, the $
78.5
million fair value adjustment as of September 30, 2025 has been recorded in
noninterest income—loan origination, sales, securitizations and servicing
in the respective periods in which 10, 30, 60, and 90 days of delinquency occurred. See our Annual Report on Form 10-K for further discussion of the policies for determining the fair value of our loan portfolios.
(2)
The fair value incorporates the expected price to be paid by buyers of these delinquent loans after charge-off occurs, implying that potential recoveries are expected to be in excess of these levels based on consistent demonstrated recoverability after a loan becomes delinquent and gets charged off.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Transfers of Financial Assets
We regularly transfer financial assets and account for such transfers as either sales or secured borrowings depending on the facts and circumstances of the transfer. When a transfer of financial assets qualifies as a sale, in many instances we have continuing involvement as the servicer of those financial assets. As we expect the benefits of servicing to be more than just adequate, we recognize a servicing asset. Further, in the case of securitization-related transfers that qualify as sales, we have additional continuing involvement as an investor, albeit at insignificant levels relative to the expected gains and losses of the securitization. In instances where a transfer is accounted for as a secured borrowing, we perform servicing (but we do not recognize a servicing asset) and typically maintain a significant investment relative to the expected gains and losses of the securitization. In whole loan sales, we do not have a residual financial interest in the loans, nor do we have any other power over the loans that would constrain us from recognizing a sale. Additionally, we generally have no repurchase requirements related to transfers of personal loans, student loans and non-GSE home loans other than standard origination representations and warranties, for which we record a liability based on expected repurchase obligations. For GSE home loans, we have customary GSE repurchase requirements, which do not constrain sale treatment but result in a liability for the expected repurchase requirement.
The following table summarizes our loan securitization transfers, other than those related to our Loan Platform Business, that qualified for sale accounting treatment. There were no such loan securitization transfers qualifying for sale accounting treatment during the three months and nine months ended September 30, 2025, as well as during the three months ended September 30, 2024.
Nine Months Ended September 30,
2024
Personal loans
Fair value of consideration received:
Cash
$
674,036
Securitization investments
35,616
Servicing assets recognized
27,523
Repurchase liabilities recognized
(
280
)
Total consideration
736,895
Aggregate unpaid principal balance and accrued interest of loans sold
701,601
Gain from loan sales
$
35,294
Deconsolidation of debt reflects the impacts of previously consolidated VIEs that became deconsolidated during the period because we no longer hold a significant financial interest in the underlying securitization entity, which can fluctuate from period to period. Gains and losses on deconsolidations are presented within
noninterest income—loan origination, sales, securitizations, and servicing
in the condensed consolidated statements of operations and comprehensive income.
During the nine months ended September 30, 2025 we had deconsolidation of debt on personal loans of $
13.2
million, and during the nine months ended September 30, 2024 we had deconsolidation of debt on student loans of $
98.0
million. We did
not
have any deconsolidation of debt during the three months ended September 30, 2025 and September 30, 2024. For all periods, the impact on earnings from these deconsolidations was immaterial
.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes our current whole loan sales:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Fair value of consideration received:
Cash
$
175,586
$
374,818
$
1,488,934
$
2,011,381
Receivable
—
2,252
—
5,288
Servicing assets recognized
11,340
22,290
91,782
126,311
Repurchase liabilities recognized
(
402
)
(
1,275
)
(
2,202
)
(
7,256
)
Total consideration
186,524
398,085
1,578,514
2,135,724
Aggregate unpaid principal balance and accrued interest of loans sold
175,761
377,257
1,489,459
2,016,721
Realized gain
$
10,763
$
20,828
$
89,055
$
119,003
Student loans
Fair value of consideration received:
Cash
$
405,538
$
—
$
405,538
$
310,331
Servicing assets recognized
11,221
—
11,221
8,249
Repurchase liabilities recognized
(
38
)
—
(
38
)
(
46
)
Total consideration
416,721
—
416,721
318,534
Aggregate unpaid principal balance and accrued interest of loans sold
393,579
—
393,579
303,578
Realized gain
$
23,142
$
—
$
23,142
$
14,956
Home loans
Fair value of consideration received:
Cash
$
596,969
$
513,487
$
1,715,820
$
1,243,195
Servicing assets recognized
4,968
4,430
11,984
10,652
Repurchase liabilities recognized
(
992
)
(
890
)
(
3,135
)
(
2,029
)
Total consideration
600,945
517,027
1,724,669
1,251,818
Aggregate unpaid principal balance and accrued interest of loans sold
585,131
504,694
1,686,995
1,230,251
Realized gain
$
15,814
$
12,333
$
37,674
$
21,567
The following table summarizes our delinquent whole loan sales:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Fair value of consideration received:
Cash
$
7,199
$
6,481
$
21,599
$
17,030
Servicing assets recognized
6,298
5,676
18,908
13,960
Repurchase liabilities recognized
(
99
)
(
24
)
(
270
)
(
77
)
Total consideration
13,398
12,133
40,237
30,913
Aggregate unpaid principal balance and accrued interest of loans sold
(1)(2)
94,636
85,363
284,168
225,224
Realized loss
$
(
81,238
)
$
(
73,230
)
$
(
243,931
)
$
(
194,311
)
__________________
(1)
During the three and nine months ended September 30, 2025, includes $
90.0
million and $
270.0
million, respectively, of aggregate unpaid principal balance sold, related to late-stage delinquent loans for which we retained servicing and portions of recoveries. During the three and nine months ended
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
September 30, 2024, includes $
81.0
million and $
212.9
million of aggregate unpaid principal balance sold, respectively, related to late-stage delinquent loans for which we retained servicing and portions of recoveries.
(2)
For the three and nine months ended September 30, 2025 $
62.4
million and $
189.1
million, respectively, of unpaid principal balance was recorded in prior periods as a reduction in fair value in
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. For the three and nine months ended September 30, 2024 $
50.3
million and $
140.6
million, respectively, of unpaid principal balance was recorded in prior periods as a reduction in fair value in
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. These loans were sold prior to charge-off during the respective periods and otherwise would have been charged off as of September 30, 2025 and 2024, respectively, consistent with our policy. In our other charged off whole loan sales, we typically do not retain servicing or recoveries.
The following table summarizes loans originated and subsequently sold as part of our Loan Platform Business, which are loans that we originate on behalf of a third party for which we receive a fee.
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Fair value of consideration received:
Cash
$
3,361,315
$
1,021,906
$
7,278,568
$
1,024,408
Servicing assets recognized
25,024
7,268
53,657
7,295
Repurchase liabilities recognized
(
3,466
)
(
405
)
(
6,683
)
(
407
)
Total consideration
3,382,873
1,028,769
7,325,542
1,031,296
Aggregate carrying amount and accrued interest of loans sold
(1)
3,236,745
986,411
7,010,167
988,788
Loan fees, net
(2)
121,104
35,090
261,718
35,213
Servicing assets recognized
25,024
7,268
53,657
7,295
Loan platform fees recognized
(3)
$
146,128
$
42,358
$
315,375
$
42,508
_____________________
(1)
Includes unpaid principal balance of $
3.3
billion and $
7.1
billion for the three and nine months ended September 30, 2025, respectively and $
1.0
billion for the three and nine months ended September 30, 2024.
(2)
Represents loan platform fees earned less the repurchase liabilities recognized at the time of sale.
(3)
Recorded in
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income.
The following table summarizes the results of the transfer related to the portion of personal loans that we contributed as part of a securitization that qualified for sale accounting treatment, which related to incremental loans originated and subsequently sold as part of our Loan Platform Business. There were no loan securitization transfers related to our Loan Platform Business qualifying for sale accounting treatment during the three and nine months ended September 30, 2024.
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2025
Personal loans
Fair value of consideration received:
Cash
(1)
$
152
$
(
474
)
Securitization investments retained
(2)
25,706
103,180
Servicing assets recognized
188
741
Repurchase liabilities recognized
(
25
)
(
90
)
Total consideration
26,021
103,357
Aggregate carrying amount and accrued interest of loans sold
(3)
25,195
100,067
Gain from loan sales
(4)
$
826
$
3,290
_____________________
(1)
Relates to payments for securitization-related expenses.
(2)
Represents asset-backed bonds and residual investments retained pursuant to risk retention rules.
See
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
and
Note 11. Fair Value Measurements
for our accounting policy and key inputs used in the fair value measurements related to these asset-backed bonds and residual investments.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(3)
Includes unpaid principal balance of $
25.6
million and $
101.5
million for the three and nine months ended September 30, 2025, respectively.
(4)
Recorded in
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income.
For certain transferred loans that qualified for sale accounting and are therefore derecognized, we have continuing involvement through our servicing agreements. For such loans, our exposure to loss is generally limited to the extent we would be required to repurchase such a loan due to a breach of representations and warranties associated with the loan transfer or servicing contract.
The following table presents information about the unpaid principal balances of loans originated by us and subsequently transferred, but with which we have continuing involvement:
Personal Loans
Student Loans
Home Loans
Total
September 30, 2025
Loans in delinquency (30+ days past due)
$
195,043
$
39,319
$
48,608
$
282,970
Total loans in delinquency
315,757
71,691
48,608
436,056
Total transferred loans serviced
(1)
11,238,254
3,453,952
6,756,456
21,448,662
December 31, 2024
Loans in delinquency (30+ days past due)
$
109,169
$
67,234
$
35,910
$
212,313
Total loans in delinquency
168,403
129,317
35,910
333,630
Total transferred loans serviced
(1)
6,060,329
5,230,303
6,234,859
17,525,491
_____________________
(1)
Total transferred loans serviced includes loans in delinquency, as well as loans in repayment, loans in-school/grace period/deferment (related to student loans), and loans in forbearance. The vast majority of total transferred loans serviced represent loans in repayment as of the dates indicated.
The following table presents additional information about the servicing cash flows received and net charge-offs related to loans originated by us and subsequently transferred, but with which we have a continuing involvement:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Servicing fees collected from transferred loans
$
23,630
$
25,384
$
60,539
$
51,499
Charge-offs, net of recoveries, of transferred loans
173,532
93,159
452,389
266,332
Student loans
Servicing fees collected from transferred loans
4,662
5,862
14,330
17,983
Charge-offs, net of recoveries, of transferred loans
9,658
7,394
33,449
29,370
Home loans
Servicing fees collected from transferred loans
4,975
4,411
13,581
12,682
Total
Servicing fees collected from transferred loans
$
33,267
$
35,657
$
88,450
$
82,164
Charge-offs, net of recoveries, of transferred loans
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Loans Measured at Amortized Cost
Loan Portfolio Composition and Aging
The following table presents the amortized cost basis of our credit card and commercial and consumer banking portfolios (excluding accrued interest and before the allowance for credit losses) by either current status or delinquency status:
Delinquent Loans
Current
30–59 Days
60–89 Days
≥ 90 Days
(1)
Total Delinquent Loans
Total Loans
(2)
September 30, 2025
Secured loans
$
911,900
$
—
$
—
$
—
$
—
$
911,900
Credit card
428,843
3,843
3,153
7,557
14,553
443,396
Commercial and consumer banking:
Commercial real estate
149,450
631
—
—
631
150,081
Commercial and industrial
4,066
84
—
73
157
4,223
Residential real estate and other consumer
(3)
10,320
—
—
—
—
10,320
Total commercial and consumer banking
163,836
715
—
73
788
164,624
Total loans
$
1,504,579
$
4,558
$
3,153
$
7,630
$
15,341
$
1,519,920
December 31, 2024
Secured loans
$
804,800
$
—
$
—
$
—
$
—
$
804,800
Credit card
312,676
3,429
3,311
9,056
15,796
328,472
Commercial and consumer banking:
Commercial real estate
138,172
—
—
—
—
138,172
Commercial and industrial
4,831
—
188
77
265
5,096
Residential real estate and other consumer
(3)
9,370
—
—
—
—
9,370
Total commercial and consumer banking
152,373
—
188
77
265
152,638
Total loans
$
1,269,849
$
3,429
$
3,499
$
9,133
$
16,061
$
1,285,910
______________
(1)
Generally, all of the credit cards ≥ 90 days past due continued to accrue interest. As of the dates indicated, credit card and commercial and consumer banking loans on nonaccrual status were
immaterial
.
(2)
For credit card, the balance is presented before allowance for credit losses of $
48,653
and $
44,350
as of September 30, 2025 and December 31, 2024, respectively, and accrued interest of $
4,256
and $
4,125
, respectively. For secured loans, the balance is presented before accrued interest of $
1,510
and $
1,641
as of September 30, 2025 and December 31, 2024, respectively. For commercial and consumer banking, the balance is presented before allowance for credit losses of $
1,981
and $
2,334
as of September 30, 2025 and December 31, 2024, respectively, and accrued interest of $
588
and $
554
, respectively.
(3)
Includes residential real estate loans originated by Golden Pacific for which we did not elect the fair value option.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Credit Quality Indicators
Credit Card
The following table presents the amortized cost basis of our credit card portfolio (excluding accrued interest and before the allowance for credit losses) based on FICO scores, which are obtained at origination of the account and are refreshed monthly thereafter. The pools estimate the likelihood of borrowers with similar FICO scores to pay credit obligations based on aggregate credit performance data.
FICO
September 30, 2025
December 31, 2024
≥ 800
$
43,523
$
38,076
780 – 799
25,058
24,566
760 – 779
28,156
24,533
740 – 759
32,025
26,321
720 – 739
44,132
30,215
700 – 719
54,560
36,050
680 – 699
57,625
37,994
660 – 679
47,458
30,504
640 – 659
33,471
21,206
620 – 639
21,701
14,098
600 – 619
14,194
9,393
≤ 599
41,493
35,516
Total credit card
$
443,396
$
328,472
Commercial and Consumer Banking
We analyze loans in our commercial and consumer banking portfolio by classification based on their associated credit risk, and perform an analysis on an ongoing basis as new information is obtained. Risk rating classifications are further described below. Loans with a lower expectation of credit losses are classified as Pass, while loans with a higher expectation of credit losses are classified as Substandard.
•
Pass
—
Loans that management believes will fully repay in accordance with the contractual loan terms.
•
Watch
—
Loans that management believes will fully repay in accordance with the contractual loan terms, but for which certain credit attributes have changed from origination and warrant further monitoring.
•
Special mention
—
Loans with a potential weakness or weaknesses that deserves management’s close attention. If left uncorrected, the potential weaknesses may result in deterioration of the repayment prospects for the loan or our credit position at some future date.
•
Substandard
—
Loans that are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Loans so classified have a well-defined weakness or weaknesses that jeopardize the full repayment. They are characterized by the distinct possibility that we will sustain some loss if the deficiencies are not corrected.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the amortized cost basis of our commercial and consumer banking portfolio (excluding accrued interest and before the allowance for credit losses) by origination year and credit quality indicator:
Term Loans by Origination Year
September 30, 2025
2025
2024
2023
2022
2021
Prior
Total Term Loans
Revolving Loans
Commercial real estate
Pass
$
20,532
$
33,898
$
18,861
$
28,170
$
7,002
$
24,101
$
132,564
$
164
Watch
—
—
5,158
3,973
—
2,168
11,299
—
Special mention
—
1,671
—
1,083
—
711
3,465
—
Substandard
—
—
—
—
—
2,589
2,589
—
Total commercial real estate
20,532
35,569
24,019
33,226
7,002
29,569
149,917
164
Commercial and industrial
Pass
—
129
45
—
—
2,806
2,980
1,070
Substandard
—
—
—
—
—
173
173
—
Total commercial and industrial
—
129
45
—
—
2,979
3,153
1,070
Residential real estate and other consumer
Pass
—
—
—
—
—
3,857
3,857
4,374
Watch
40
—
—
—
—
—
40
2,049
Total residential real estate and other consumer
40
—
—
—
—
3,857
3,897
6,423
Total commercial and consumer banking
$
20,572
$
35,698
$
24,064
$
33,226
$
7,002
$
36,405
$
156,967
$
7,657
Secured Loans
The amortized cost basis (excluding accrued interest) of our secured loans was $
911.9
million and $
804.8
million as of September 30, 2025 and December 31, 2024, respectively. Secured loans are term loan arrangements secured by underlying loans owned by the debtor, which were previously originated, sold and in most cases continue to be serviced by the Company. The borrowers of our secured loans are generally financial institutions, and the underlying collateral are personal loans originated by the Company. The duration of these secured loans align with the underlying collateral, the majority of which have a term of
7
years or less. Our secured loans were originated in 2023, 2024 and 2025, are all current and there have been no charge-offs since origination.
We evaluate the credit quality of our secured loan portfolio relative to the fair value of the underlying collateral, reassessing it quarterly based on relevant information, including funded loan rates and historical loss experience. An allowance for credit losses is required when there is an expected credit loss after considering the fair value of the collateral as well as any anticipated future changes in the underlying collateral. As of September 30, 2025, based on this evaluation we did not recognize an allowance for credit losses on our secured loans.
Note 4. Allowance for Credit Losses
Our allowance for credit losses represents our current estimate of expected credit losses over the remaining contractual life of certain financial assets, including credit cards as well as commercial and consumer banking loans, which relate to our Financial Services segment, and accounts receivables primarily related to our Technology Platform segment. Given our methods of collecting funds on servicing receivables, our historical experience of infrequent write offs, and that we have not observed meaningful changes in our counterparties’ abilities to pay, we determined that the future exposure to credit losses on servicing related receivables was immaterial. See our Annual Report on Form 10-K for further discussion of the methodology and policies for determining our allowance for credit losses for each of our loan portfolios.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents changes in our allowance for credit losses:
Credit Card
(1)
Commercial and Consumer Banking
(1)
Accounts Receivable
(1)
Three Months Ended September 30, 2025
Balance at June 30, 2025
$
45,515
$
2,323
$
3,178
Provision for credit losses
(2)
9,536
(
337
)
53
Net charge-offs
(3)
(
6,398
)
(
5
)
(
111
)
Balance at September 30, 2025
$
48,653
$
1,981
$
3,120
Three Months Ended September 30, 2024
Balance at June 30, 2024
$
49,406
$
2,502
$
1,509
Provision for credit losses
(2)
6,126
(
113
)
1,057
Net (charge-offs) recoveries
(3)
(
9,481
)
(
21
)
85
Balance at September 30, 2024
$
46,051
$
2,368
$
2,651
Nine Months Ended September 30, 2025
Balance at December 31, 2024
$
44,350
$
2,334
$
2,444
Provision for credit losses
(2)
25,256
(
344
)
820
Net charge-offs
(3)
(
20,953
)
(
9
)
(
144
)
Balance at September 30, 2025
$
48,653
$
1,981
$
3,120
Nine Months Ended September 30, 2024
Balance at December 31, 2023
$
52,385
$
2,310
$
1,837
Provision for credit losses
(2)
24,727
108
3,850
Net charge-offs
(3)
(
31,061
)
(
50
)
(
3,036
)
Balance at September 30, 2024
$
46,051
$
2,368
$
2,651
_____________________
(1)
Credit cards and commercial and consumer banking loans measured at amortized cost, net of allowance for credit losses, are presented within
loans held for investment, at amortized cost
in the condensed consolidated balance sheets. Accounts receivable balances, net of allowance for credit losses, are presented within
other assets
in the condensed consolidated balance sheets.
(2)
The provision for credit losses on credit cards and commercial and consumer banking loans is presented within
noninterest expense—provision for credit losses
in the condensed consolidated statements of operations and comprehensive income
.
The provision for credit losses on accounts receivable is presented within
noninterest expense—general and administrative
in the condensed consolidated statements of operations and comprehensive income.
(3)
During the three and nine months ended September 30, 2025, recoveries of amounts previously reserved related to credit cards were $
1,079
and $
2,648
, respectively. During the three and nine months ended September 30, 2024, recoveries of amounts previously reserved related to credit cards were $
1,252
and $
3,471
, respectively. There were immaterial recoveries of amounts previously reserved related to commercial and consumer banking loans during the three and nine months ended September 30, 2025 and 2024. During the three and nine months ended September 30, 2025, recoveries of amounts previously reserved related to accounts receivable were $
126
and $
482
, respectively. During the three and nine months ended September 30, 2024, recoveries of amounts previously reserved related to accounts receivable were $
45
and $
1,083
, respectively.
Credit card
: During the three and nine months ended September 30, 2025, accrued interest receivables written off by reversing interest income were $
1.5
million and $
4.9
million, respectively. During the three and nine months ended September 30, 2024, accrued interest receivables written off by reversing interest income were $
2.2
million and $
7.1
million, respectively.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 5. Investment Securities
The following table presents our investments in AFS debt securities:
Amortized Cost
Accrued Interest
Gross Unrealized Gains
Gross Unrealized Losses
(1)
Fair Value
September 30, 2025
U.S. Treasury securities
$
228,337
$
452
$
1,103
$
(
465
)
$
229,427
Agency mortgage-backed securities
2,117,173
4,374
13,476
(
1,468
)
2,133,555
Corporate bonds
1,250
27
—
(
3
)
1,274
Asset-backed bonds
(2)
23,494
99
52
—
23,645
Residual investments
(2)
4,607
43
—
(
132
)
4,518
Other
(3)
950
3
—
(
130
)
823
Total investments in AFS debt securities
$
2,375,811
$
4,998
$
14,631
$
(
2,198
)
$
2,393,242
December 31, 2024
U.S. Treasury securities
$
277,555
$
2,622
$
77
$
(
6,602
)
$
273,652
Agency mortgage-backed securities
1,525,913
3,048
3,522
(
6,089
)
1,526,394
Corporate bonds
3,272
39
—
(
94
)
3,217
Other
(3)
946
8
—
(
174
)
780
Total investments in AFS debt securities
$
1,807,686
$
5,717
$
3,599
$
(
12,959
)
$
1,804,043
_____________________
(1)
As of September 30, 2025 and December 31, 2024, we concluded that there was no credit loss attributable to securities in unrealized loss positions, as (i)
99
% and approximately
100
% of the amortized cost basis of our investments as of September 30, 2025 and December 31, 2024, respectively, was composed of U.S. Treasury securities and agency mortgage-backed securities, which are of high credit quality and have no risk of credit-related impairment due to the nature of the counterparties and history of no credit losses, and (ii) we have not identified factors indicating credit-related impairment for the remaining investments and expect that the contractual principal and interest payments will be received. Additionally, we do not intend to sell the securities in loss positions nor is it more likely than not that we will be required to sell the securities prior to recovery of the amortized cost basis.
(2)
These assets represent the carrying value of our holdings in VIEs wherein we were not deemed the primary beneficiary, classified as AFS debt securities. See
Note 6. Securitization and Variable Interest Entities
for additional information.
(3)
Includes state municipal bond securities.
The following table presents information about our investments in AFS debt securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of September 30, 2025 and December 31, 2024.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Less than 12 Months
12 Months or Longer
Total
Fair Value
Gross Unrealized Losses
Fair Value
Gross Unrealized Losses
Fair Value
Gross Unrealized Losses
December 31, 2024
U.S. Treasury securities
$
217,683
$
(
6,497
)
$
5,256
$
(
105
)
$
222,939
$
(
6,602
)
Agency mortgage-backed securities
614,081
(
5,499
)
7,319
(
590
)
621,400
(
6,089
)
Corporate bonds
—
—
3,216
(
94
)
3,216
(
94
)
Other
—
—
780
(
174
)
780
(
174
)
Total investments in AFS debt securities
$
831,764
$
(
11,996
)
$
16,571
$
(
963
)
$
848,335
$
(
12,959
)
The following table presents the amortized cost and fair value of our investments in AFS debt securities by contractual maturity:
Due Within One Year
Due After One Year Through Five Years
Due After Five Years Through Ten Years
Due After Ten Years
Total
September 30, 2025
Investments in AFS debt securities—Amortized cost:
U.S. Treasury securities
$
6,196
$
148,011
$
74,130
$
—
$
228,337
Agency mortgage-backed securities
1
46,590
218
2,070,364
2,117,173
Corporate bonds
—
—
1,250
—
1,250
Asset-backed bonds
—
—
23,494
—
23,494
Residual investments
—
—
4,607
—
4,607
Other
—
—
950
—
950
Total investments in AFS debt securities
$
6,197
$
194,601
$
104,649
$
2,070,364
$
2,375,811
Weighted average yield for investments in AFS debt securities
(1)
2.27
%
3.93
%
4.59
%
5.41
%
5.24
%
Investments in AFS debt securities—Fair value
(2)
:
U.S. Treasury securities
$
6,184
$
148,940
$
73,851
$
—
$
228,975
Agency mortgage-backed securities
1
46,823
206
2,082,151
2,129,181
Corporate bonds
—
—
1,247
—
1,247
Asset-backed bonds
—
—
23,546
—
23,546
Residual investments
—
—
4,475
—
4,475
Other
—
—
820
—
820
Total investments in AFS debt securities
$
6,185
$
195,763
$
104,145
$
2,082,151
$
2,388,244
_____________________
(1)
The weighted average yield represents the effective yield for the investment securities owned at the end of the period and is computed based on the amortized cost of each security.
(2)
Presentation of fair values of our investments in AFS debt securities by contractual maturity excludes total accrued interest of $
4,998
as of September 30, 2025.
Gross realized gains and losses on our investments in AFS debt securities were $
249
and $(
54
), respectively, during the three months ended September 30, 2025, and $
3,142
and $(
188
), respectively, during the nine months ended September 30, 2025. Gross realized gains and losses on our investments in AFS debt securities were $
4,205
and $(
643
), respectively, during the three months ended September 30, 2024, and $
4,207
and $(
682
) during the nine months ended September 30, 2024. During the three and nine months ended September 30, 2025 and 2024, there were no transfers between classifications of our investments in AFS debt securities. See
Note 9. Equity
for unrealized gains and losses on our investments in AFS debt securities and amounts reclassified out of AOCI.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 6. Securitization and Variable Interest Entities
Consolidated VIEs
We consolidate certain securitization trusts in which we have a variable interest and are deemed to be the primary beneficiary. Our consolidation policy is further discussed in
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
in our Annual Report on Form 10-K.
The VIEs are SPEs with portfolio loans securing debt obligations. The SPEs were created and designed to transfer credit and interest rate risk associated with consumer loans through the issuance of collateralized notes and trust certificates. We make standard representations and warranties to repurchase or replace qualified portfolio loans. Aside from these representations, the holders of the asset-backed debt obligations have no recourse to the Company if the cash flows from the underlying portfolio loans securing such debt obligations are not sufficient to pay all principal and interest on the asset-backed debt obligations. We hold a significant interest in these financing transactions through our ownership of a portion of the residual interest in certain VIEs. In addition, in some cases, we invest in the debt obligations issued by the VIE. Our investments in consolidated VIEs eliminate in consolidation. The residual interest is the first VIE interest to absorb losses should the loans securing the debt obligations not provide adequate cash flows to satisfy more senior claims and is the interest that we expect to absorb the expected gains and losses of the VIE. Our maximum exposure to credit risk in sponsoring SPEs is limited to our investment in the VIE. VIE creditors have no recourse against our general credit. There are no liquidity arrangements, guarantees or other commitments that may affect the fair value or risk of our variable interests in consolidated VIEs.
As of September 30, 2025 and December 31, 2024, we had
one
and
four
consolidated VIEs, respectively, on our condensed consolidated balance sheets. During the nine months ended September 30, 2025, we exercised a securitization clean up call related to
three
consolidated VIEs. The assets of consolidated VIEs that were included in our condensed consolidated balance sheets may only be used to settle obligations of consolidated VIEs and were in excess of those obligations as of September 30, 2025 and December 31, 2024. Intercompany balances are eliminated upon consolidation.
Nonconsolidated VIEs
We have created and designed personal loan and student loan trusts to transfer associated credit and interest rate risk associated with the loans through the issuance of collateralized notes and residual certificates. We have a variable interest in the nonconsolidated loan trusts, through our ownership of collateralized notes in the form of asset-backed bonds and residual certificates in the loan trusts that absorb variability. We have also transferred secured loans and personal loans, including the associated risks, to other SPEs that are considered VIEs. In both the loan trusts and other VIEs, we have continuing, non-controlling involvement with the entity as the servicer. When our servicing rights meet the definition of a variable interest, in that role, we may have the power to perform the activities which most impact the economic performance of the VIE, but since either we hold an insignificant financial interest in the trusts or rights held by other variable interest holders convey power, we are not the primary beneficiary. In loan trusts, our collateralized notes and residual certificates represent the equity ownership interest in the loan trusts, wherein there is an obligation to absorb losses and the right to receive benefits from residual certificate ownership. The maximum exposure to loss as a result of our involvement with the nonconsolidated loan trust VIEs is limited to our investment. In other VIEs, our interest is represented by secured loans, servicing rights, or both, with our maximum exposure to loss is limited to the total amount of our secured loans and servicing rights. We did not provide financial support to any nonconsolidated VIEs beyond our initial equity investment. There are no liquidity arrangements, guarantees or other commitments by third parties that may affect the fair value or risk of our variable interests in nonconsolidated VIEs.
As of September 30, 2025 and December 31, 2024, we had investments in
24
and
23
nonconsolidated VIEs, respectively. During the nine months ended September 30, 2025, we established
three
nonconsolidated trusts and called
two
nonconsolidated trusts.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the carrying value of Company assets associated with these nonconsolidated VIEs as of the dates presented.
September 30,
2025
December 31,
2024
Securitization investments
$
147,358
$
91,646
Secured loans
913,410
806,441
Servicing rights
82,434
100,839
Securitization Investments
The following table presents additional detail of the aggregate outstanding value of asset-backed bonds and residual investments owned by the Company in nonconsolidated VIEs, which are presented within
investment securities
in the condensed consolidated balance sheets. These risk retention interests represent the carrying value of our holdings in nonconsolidated VIEs, and the maximum exposure to a loss as a result of our involvement as of the dates presented.
September 30,
2025
December 31,
2024
Personal loans
$
117,944
$
56,849
Student loans
29,414
34,797
Securitization investments
(1)
$
147,358
$
91,646
_____________________
(1)
As of September 30, 2025, includes $
23.5
million and $
4.6
million of asset-backed bonds and residual investments, respectively, classified as available for sale. See
Note 5. Investment Securities
for additional information.
See
Note 11. Fair Value Measurements
for the key inputs used in the fair value measurements of these asset-backed bonds and residual interests.
Low Income Housing Tax Credit Investments
The Company makes equity investments as a limited partner in various entities that sponsor affordable housing projects that qualify for the LIHTC program. The purpose of these investments is not only to support the Company’s community reinvestment initiatives, but also to provide an investment return, primarily through the realization of tax benefits. Each of these entities is managed by an unrelated third-party general partner or managing member that has the power to direct the activities which most significantly affect the performance of each entity. Therefore, the Company has determined that it is not the primary beneficiary of any of these LIHTC entities and accordingly, does not consolidate the VIEs.
The Company's funding requirements are limited to its invested capital and any additional unfunded commitments for future equity contributions. The Company's maximum exposure to loss as a result of its involvement is limited to the carrying amounts of the investments, including the unfunded commitments, which are included in
other assets
and
accounts payable, accruals and other liabilities
, respectively, in the condensed consolidated balance sheets. Our investments were $
37.7
million and $
12.6
million as of September 30, 2025 and December 31, 2024, respectively. The unfunded commitments, included as part of our investments, were $
32.0
million and $
11.1
million as of September 30, 2025 and December 31, 2024, respectively, the majority of which are expected to be funded over the next
3
years.
The Company accounts for its LIHTC investments under the proportional amortization method. Under this method, the Company amortizes the initial cost of the investment in proportion to the tax credits and other tax benefits received and recognizes the net investment performance as a component of income tax expense.
The related tax credits and other benefits recognized, as well as the amortization of the related investments were immaterial for the three and nine months ended September 30, 2025. There were no tax credits and other benefits recognized, nor amortization of related investments for the three and nine months ended September 30, 2024.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 7. Deposits
We offer deposit accounts (referred to as “checking and savings” accounts within SoFi Money) to our members through SoFi Bank, which include interest-bearing deposits and noninterest-bearing deposits.
The following table presents detail of our deposits:
September 30, 2025
December 31, 2024
Savings deposits
$
28,587,788
$
22,838,858
Demand deposits
2,614,287
2,205,377
Time deposits
(1)(2)
1,603,588
817,165
Total interest-bearing deposits
32,805,663
25,861,400
Noninterest-bearing deposits
140,736
116,804
Total deposits
$
32,946,399
$
25,978,204
_____________________
(1)
As of September 30, 2025 and December 31, 2024, includes brokered deposits of $
1,564,679
and $
772,914
, respectively, consisting of time deposits.
(2)
As of September 30, 2025 and December 31, 2024, the amount of time deposits that exceeded the insured limit (referred to as “uninsured deposits”) totaled $
25,708
and $
20,305
, respectively.
As of September 30, 2025, future maturities of our total time deposits were as follows:
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 8. Debt
The following table summarizes the components of our debt:
September 30, 2025
December 31, 2024
Borrowing Description
Total Collateral
(1)
Stated Interest Rate
(2)
Termination/Maturity
(3)
Total Capacity
Total Outstanding
(4)
Total Outstanding
Debt Facilities
Personal loan warehouse facilities
$
859,195
4.84
% –
5.58
%
June 2026 – March 2028
$
3,700,000
$
706,062
$
205,367
Student loan warehouse facilities
217,834
4.74
% –
5.78
%
May 2026 – August 2028
3,480,000
187,673
1,044,682
Risk retention warehouse facilities
(5)
15,923
5.74
%
October 2027
100,000
3,780
6,834
Revolving credit facility
(6)
5.73
%
April 2028
645,000
486,000
486,000
Other Debt
Convertible senior notes, due 2026
(7)
—
%
October 2026
428,022
428,022
Convertible senior notes, due 2029
(8)
1.25
%
March 2029
862,500
862,500
Other financing
(9)
143,032
206,991
—
—
Securitizations
Personal loan securitizations
—
—
—
—
14,377
Student loan securitizations
66,521
3.09
% –
3.73
%
August 2048
56,905
66,501
Total, before unamortized debt issuance costs, premiums and discounts
$
2,730,942
$
3,114,283
Less: unamortized debt issuance costs, premiums and discounts
(10)
(
17,000
)
(
21,591
)
Total debt
$
2,713,942
$
3,092,692
_________________
(1)
As of September 30, 2025, represents the total of the unpaid principal balances within each debt category, with the exception of the risk retention warehouse facilities, which include securitization-related investments carried at fair value. In addition, certain securitization interests that eliminate in consolidation are pledged to risk retention warehouse facilities. Collateral balances relative to debt balances may vary period to period due to the timing of the next scheduled payment to the warehouse facility.
(2)
For variable-rate debt, the ranges of stated interest rates are based on the interest rates in effect as of September 30, 2025. The interest on our variable-rate debt is typically designed as a reference rate plus a spread. Reference rates as of September 30, 2025 included overnight SOFR, one-month SOFR and commercial paper rates determined by the facility lenders. As debt arrangements are renewed, the reference rate and/or spread are subject to change. Unused commitment fees ranging from
0
to
50
bps on our various warehouse facilities are recognized within
noninterest expense—general and administrative
in our condensed consolidated statements of operations and comprehensive income.
(3)
For securitization debt, the maturity of the notes issued by the various trusts occurs upon either the maturity of the loan collateral or full payment of the loan collateral held in the trusts. Our maturity date represents the legal maturity of the last class of maturing notes. Securitization debt matures as loan collateral payments are made.
(4)
There were
no
debt discounts issued during the nine months ended September 30, 2025.
(5)
For risk retention warehouse facilities, we only state capacity amounts for facilities wherein we can pledge additional asset-backed bonds and residual investments as of the balance sheet date.
(6)
As of September 30, 2025, $
11.4
million of the revolving credit facility total capacity was not available for general borrowing purposes because it was utilized to secure letters of credit. Refer to our letter of credit disclosures in
Note 14. Commitments, Guarantees, Concentrations and Contingencies
for more details. Additionally, the interest rate presented is the interest rate on standard withdrawals on our revolving credit facility, while same-day withdrawals incur interest based on the prime rate.
(7)
The original issue discount and debt issuance costs related to the convertible senior notes due 2026 are amortized into
interest expense—corporate borrowings
in the condensed consolidated statements of operations and comprehensive income using the effective interest method over the contractual term of the notes. For the three and nine months ended September 30, 2025, total interest expense on the convertible notes was $
0.5
million and $
1.4
million, respectively. For the three and nine months ended September 30, 2024, total interest expense on the convertible notes was $
0.5
million and $
2.2
million, respectively. For all periods, interest expense was related to amortization of debt discount and issuance costs. For the three and nine months ended September 30, 2025, the effective interest rate was
0.42
% and
0.43
%, respectively. For the three and nine months ended September 30, 2024, the effective interest rate was
0.43
% and
0.44
%, respectively. As of September 30, 2025 and December 31, 2024, unamortized debt discount and issuance costs were $
1.9
million and $
3.3
million, respectively, and the net carrying amount was $
426.1
million and $
424.7
million, respectively.
(8)
The original issue discount and debt issuance costs related to the convertible senior notes due 2029 are amortized into
interest expense—corporate borrowings
in the condensed consolidated statements of operations and comprehensive income using the effective interest method over the contractual term of the notes. For the three and nine months ended September 30, 2025, total interest expense on the convertible notes was $
3.8
million and $
11.3
million, respectively, which was composed of $
2.7
million and $
8.1
million, respectively, of contractual interest expense and $
1.1
million and $
3.2
million, respectively, of amortization of discounts and issuance costs; and the effective interest rate was
1.73
% and
1.75
%, respectively. For the three and nine months ended September 30, 2024, total interest expense on the convertible notes was $
3.8
million and $
8.5
million, respectively, which was composed of $
2.7
million and $
6.0
million, respectively, of contractual interest expense and $
1.1
million and $
2.5
million, respectively, of amortization of
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
discounts and issuance costs; and the effective interest rate was
1.74
% and
1.32
%, respectively. As of September 30, 2025 and December 31, 2024, unamortized debt discount and issuance costs were $
15.1
million and $
18.3
million, respectively, and the net carrying amount was $
847.4
million and $
844.2
million, respectively.
(9)
As of September 30, 2025, includes $
63.8
million of loans and $
79.2
million of investment securities pledged as collateral to secure $
157.0
million of available borrowing capacity with the FHLB, of which $
46.7
million was not available as it was utilized to secure letters of credit. Refer to our letter of credit disclosures in
Note 14. Commitments, Guarantees, Concentrations and Contingencies
for more details. Also includes unsecured available borrowing capacity of $
50.0
million with correspondent banks.
(10)
As of September 30, 2025 and December 31, 2024, unamortized debt issuance costs related to revolving debt of $
1.1
million and $
1.5
million, respectively, was reported in
other assets
in the condensed consolidated balance sheets.
Convertible Senior Notes
Convertible Senior Notes, Due 2026
In October 2021, we issued $
1.2
billion aggregate principal amount of convertible notes, pursuant to an indenture, dated October 4, 2021, between the Company and U.S. Bank National Association, as trustee (“2026 convertible notes”). The 2026 convertible notes are unsecured, unsubordinated obligations. The 2026 convertible notes do not bear regular interest. The 2026 convertible notes will mature on October 15, 2026, unless earlier repurchased, redeemed or converted.
In December 2023, the Company entered into separate, privately negotiated repurchase agreements with a limited number of holders of the 2026 convertible notes to repurchase $
88.0
million aggregate principal amount of the 2026 convertible notes, which were settled through the issuance of
9,490,000
shares of common stock. In March 2024, the Company entered into separate, privately negotiated repurchase agreements with a limited number of holders of the 2026 convertible notes to repurchase $
600.0
million aggregate principal amount of the 2026 convertible notes, which were settled through the issuance of
72,621,879
shares of common stock. In August 2024, the Company entered into separate, privately negotiated repurchase agreements with a limited number of holders of the 2026 convertible notes to repurchase $
84.0
million aggregate principal amount of the 2026 convertible notes, which were settled through the issuance of
10,591,795
shares of common stock. Following these repurchases, $
428.0
million aggregate principal amount of the 2026 convertible notes remain outstanding.
As of September 30, 2025, the 2026 convertible notes are potentially convertible into
19,096,202
shares of common stock.
Convertible Senior Notes, Due 2029
In March 2024, we issued $
862.5
million aggregate principal amount of convertible notes, pursuant to an indenture, dated March 8, 2024, between the Company and U.S. Bank National Association, as trustee (“2029 convertible notes”). The 2029 convertible notes are unsecured, unsubordinated obligations. The 2029 convertible notes will pay interest at a rate of
1.25
%, payable semi-annually beginning in September 2024. The 2029 convertible notes will mature on March 15, 2029, unless earlier repurchased, redeemed or converted.
Conversion
During the three months ended September 30, 2025, a conditional conversion feature of the 2029 convertible notes was met. Specifically, the last reported sale price of the Company’s common stock was more than or equal to
130
% of the conversion price for at least
20
trading days in the period of
30
consecutive trading days. As a result of this condition being met, the 2029 convertible notes are convertible, in whole or in part, at the option of the holders from October 1, 2025 to December 31, 2025. Through November 6, 2025, no holder elected to convert their notes. Whether the 2029 convertible notes will be convertible following December 31, 2025 will depend on the continued satisfaction of this conversion condition or another conversion condition in the future.
Material Changes to Debt Arrangements
During the nine months ended September 30, 2025, we opened
one
warehouse facility with a capacity of $
450.0
million. We closed
two
warehouse facilities with an aggregate maximum available capacity of $
250.0
million, and
one
warehouse facility matured.
Our warehouse and securitization debt is secured by a continuing lien and security interest in the loans financed by the proceeds. Within each of our debt facilities, we must comply with certain operating and financial covenants. These financial covenants include, but are not limited to, maintaining: (i) a certain minimum tangible net worth, (ii) minimum unrestricted cash
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
and cash equivalents, (iii) a maximum leverage ratio of total debt to tangible net worth, and (iv) minimum risk-based capital and leverage ratios. Our debt covenants can lead to restricted cash classifications in our condensed consolidated balance sheets. Our subsidiaries are restricted in the amount that can be distributed to the parent company only to the extent that such distributions would cause the financial covenants to not be met. We were in compliance with all financial covenants.
We act as a guarantor for our wholly-owned subsidiaries in several arrangements in the case of default. As of September 30, 2025, we have not identified any risks of nonpayment by our wholly-owned subsidiaries.
Maturities of Borrowings
Future maturities of our outstanding debt with scheduled payments, which included our revolving credit facility and convertible notes, were as follows:
September 30, 2025
Remainder of 2025
$
—
2026
428,022
2027
—
2028
486,000
2029
862,500
Thereafter
—
Total
$
1,776,522
Note 9. Equity
Temporary Equity
Pursuant to SoFi Technologies’ Certificate of Incorporation dated May 28, 2021, the Company is authorized to issue
100,000,000
shares of preferred stock having a par value of $
0.0001
per share (“SoFi Technologies Preferred Stock”) and
100,000,000
shares of redeemable preferred stock having a par value of $
0.0000025
per share (“SoFi Technologies Redeemable Preferred Stock”). The Company’s Board of Directors has the authority to issue SoFi Technologies Preferred Stock and SoFi Technologies Redeemable Preferred Stock and to determine the rights, preferences, privileges and restrictions, including voting rights, of those shares. The authorized shares of SoFi Technologies Redeemable Preferred Stock is inclusive of
4,500,000
shares of Series 1 redeemable preferred stock (“Series 1 Redeemable Preferred Stock”), which reflect the conversion on a
one
-for-one basis of shares of Social Finance Series 1 preferred stock in conjunction with the Business Combination. Shares of SoFi Technologies Series 1 Redeemable Preferred Stock that are redeemed, purchased or otherwise acquired by the Company will be canceled and may not be reissued by the Company. The Series 1 Redeemable Preferred Stock remained classified as temporary equity through redemption in May 2024 because the Series 1 Redeemable Preferred Stock was not fully controlled by the issuer, SoFi Technologies.
In May 2024, the Company redeemed all of the
3,234,000
shares of Series 1 Redeemable Preferred Stock outstanding, subsequent to which the Company had
no
Series 1 Redeemable Preferred Stock outstanding. During the three and nine months ended September 30, 2024, the Series 1 preferred stockholders were entitled to dividends of $
—
and $
16,503
, respectively. Payment for all accrued but unpaid dividends was made at the time of redemption.
Permanent Equity
On June 1, 2021, the Company’s common stock began trading on the Nasdaq Global Select Market under the ticker symbol “SOFI”. Pursuant to SoFi Technologies’ Certificate of Incorporation, the Company is authorized to issue
3,000,000,000
shares of common stock, with a par value of $
0.0001
per share, and
100,000,000
shares of non-voting common stock, with a par value of $
0.0001
per share. As of September 30, 2025, the Company had
1,204,569,655
shares of common stock and
no
shares of non-voting common stock issued and outstanding.
On July 31, 2025, the Company completed an underwritten public offering of
82,733,817
shares of common stock, at an offering price of $
20.85
per share. The Company received net proceeds of $
1.7
billion after deducting underwriting
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
discounts and offering costs. The Company used a portion of the proceeds to reduce its higher-cost debt and give the flexibility to pursue growth opportunities.
The Company reserved the following common stock for future issuance:
September 30,
2025
December 31,
2024
Outstanding stock options, restricted stock units and performance stock units
80,955,256
89,282,474
Possible future issuance under stock plans
125,840,477
81,764,571
Conversion of convertible notes
(1)
19,096,202
19,096,202
Total common stock reserved for future issuance
225,891,935
190,143,247
____________________
(1)
Represents the number of common stock issuable upon conversion of all convertible note principal at the conversion rate in effect at the balance sheet date. As of September 30, 2025, the 2026 convertible notes are potentially convertible into
19,096,202
shares of common stock. The principal amount of the 2029 convertible notes is to be settled by paying or delivering cash. See
Note 8. Debt
for additional information.
Dividends
Common stockholders and non-voting common stockholders are entitled to dividends when and if declared by the Board of Directors and subject to government regulation over banks and bank holding companies. There were
no
dividends declared or paid to common stockholders during the nine months ended September 30, 2025 and 2024.
Voting Rights
Each holder of common stock has the right to
one
vote per share of common stock and is entitled to notice of any stockholder meeting. Non-voting common stock does not have any voting rights or other powers.
Accumulated Other Comprehensive Income (Loss)
AOCI primarily consists of accumulated net unrealized gains or losses associated with our investments in AFS debt securities and foreign currency translation adjustments.
The following table presents the rollforward of AOCI, inclusive of the changes in the components of other comprehensive income (loss):
AFS Debt Securities
Foreign Currency Translation Adjustments
Total
Three Months Ended September 30, 2025
AOCI, beginning balance
$
3,431
$
162
$
3,593
Other comprehensive income (loss) before reclassifications
(1)
6,421
(
228
)
6,193
Amounts reclassified from AOCI into earnings
(
238
)
—
(
238
)
Net current-period other comprehensive income (loss)
(2)
6,183
(
228
)
5,955
AOCI, ending balance
$
9,614
$
(
66
)
$
9,548
Three Months Ended September 30, 2024
AOCI, beginning balance
$
(
2,160
)
$
677
$
(
1,483
)
Other comprehensive income before reclassifications
(1)
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
AFS Debt Securities
Foreign Currency Translation Adjustments
Total
Nine Months Ended September 30, 2025
AOCI, beginning balance
$
(
9,359
)
$
994
$
(
8,365
)
Other comprehensive income (loss) before reclassifications
(1)
20,319
(
1,060
)
19,259
Amounts reclassified from AOCI into earnings
(
1,346
)
—
(
1,346
)
Net current-period other comprehensive income (loss)
(2)
18,973
(
1,060
)
17,913
AOCI, ending balance
$
9,614
$
(
66
)
$
9,548
Nine Months Ended September 30, 2024
AOCI, beginning balance
$
(
2,201
)
$
992
$
(
1,209
)
Other comprehensive income before reclassifications
(1)
8,905
248
9,153
Amounts reclassified from AOCI into earnings
165
—
165
Net current-period other comprehensive income
(2)
9,070
248
9,318
AOCI, ending balance
$
6,869
$
1,240
$
8,109
____________________
(1)
Gross realized gains and losses from sales of our investments in AFS debt securities that were reclassified from AOCI to earnings are recorded within
noninterest income—other
in the condensed consolidated statements of operations and comprehensive income. There were no reclassifications related to foreign currency translation adjustments during any of the periods presented.
(2)
There were no material tax impacts during any of the periods presented.
Note 10. Derivative Financial Instruments
The following table presents the gains (losses) recognized on our derivative instruments:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Interest rate swaps
(1)
$
12,507
$
(
258,976
)
$
(
189,801
)
$
9,685
Interest rate caps
(1)
—
—
—
(
3,263
)
Home loan pipeline hedges
(1)
(
6,311
)
(
3,776
)
(
9,168
)
(
1,697
)
Derivative contracts to manage future loan sale execution risk
6,196
(
262,752
)
(
198,969
)
4,725
Interest rate swaps
(2)
66
(
4,979
)
(
1,268
)
2,571
IRLCs
(1)
1,261
1,353
10,088
1,073
Interest rate caps
(1)
—
—
—
3,276
Credit derivatives
(3)
—
(
6,956
)
—
(
6,956
)
Third party warrants
(4)
—
90
—
90
Total
$
7,523
$
(
273,244
)
$
(
190,149
)
$
4,779
_____________________
(1)
Recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the
condensed consolidated statements of operations and comprehensive income.
(2)
Represents gains (losses) on derivative contracts to manage securitization investment interest rate risk, which are recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Certain derivative instruments are subject to enforceable master netting arrangements. Accordingly, we present our net asset or liability position by counterparty in the condensed consolidated balance sheets. Additionally, since our cash collateral balances do not approximate the fair value of the derivative position, we do not offset our right to reclaim cash collateral or obligation to return cash collateral against recognized derivative assets or liabilities.
The following table presents information about derivative instruments subject to enforceable master netting arrangements:
September 30, 2025
December 31, 2024
Gross Derivative Assets
Gross Derivative Liabilities
Gross Derivative Assets
Gross Derivative Liabilities
Interest rate swaps
$
8,866
$
(
1,425
)
$
288,062
$
—
Home loan pipeline hedges
1,394
(
636
)
928
(
43
)
Total, gross
10,260
(
2,061
)
288,990
(
43
)
Derivative netting
(
2,061
)
2,061
(
43
)
43
Total, net
(1)
$
8,199
$
—
$
288,947
$
—
_____________________
(1)
We did
not
have a cash collateral requirement related to these instruments as of September 30, 2025 and December 31, 2024.
The following table presents the notional amount of derivative contracts outstanding:
September 30, 2025
December 31, 2024
Derivative contracts to manage future loan sale execution risk:
Interest rate swaps
$
17,582,689
$
14,829,500
Home loan pipeline hedges
942,000
228,000
Interest rate swaps
(1)
51,061
55,500
IRLCs
(2)
609,563
216,707
Total
$
19,185,313
$
15,329,707
_____________________
(1)
Represents interest rate swaps utilized to manage interest rate risk associated with certain of our securitization investments.
(2)
Amounts correspond with home loan funding commitments subject to IRLC agreements.
While the notional amounts of derivative instruments give an indication of the volume of our derivative activity, they do not necessarily represent amounts exchanged by parties and are not a direct measure of our financial exposure. See
Note 11. Fair Value Measurements
for additional information on our derivative assets and liabilities.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 11. Fair Value Measurements
Recurring Fair Value Measurements
The following table summarizes, by level within the fair value hierarchy, the estimated fair values of our assets and liabilities measured at fair value on a recurring basis in the condensed consolidated balance sheets:
September 30, 2025
December 31, 2024
Fair Value
Fair Value
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Assets
U.S. Treasury securities
$
229,427
$
—
$
—
$
229,427
$
273,652
$
—
$
—
$
273,652
Agency mortgage-backed securities
(1)
—
2,133,555
—
2,133,555
—
1,526,394
—
1,526,394
Corporate bonds
(1)
—
1,274
—
1,274
—
3,217
—
3,217
Other
(1)
—
823
—
823
—
780
—
780
Asset-backed bonds
(2)
—
115,394
—
115,394
—
66,252
—
66,252
Residual investments
(2)
—
—
31,964
31,964
—
—
25,394
25,394
Investment securities
(3)
229,427
2,251,046
31,964
2,512,437
273,652
1,596,643
25,394
1,895,689
Loans at fair value
(4)
—
125,801
33,174,520
33,300,321
—
66,928
26,215,332
26,282,260
Servicing rights
—
—
383,526
383,526
—
—
342,128
342,128
Third party warrants
(5)(6)
—
—
540
540
—
—
540
540
Derivative assets
(5)(7)(8)
—
10,260
—
10,260
—
288,990
—
288,990
IRLCs
(5)(9)
—
—
11,315
11,315
—
—
1,227
1,227
Student loan commitments
(5)(9)
—
—
11,964
11,964
—
—
6,042
6,042
Total assets
$
229,427
$
2,387,107
$
33,613,829
$
36,230,363
$
273,652
$
1,952,561
$
26,590,663
$
28,816,876
Liabilities
Debt
(10)
$
—
$
56,905
$
—
$
56,905
$
—
$
80,878
$
—
$
80,878
Residual interests classified as debt
—
—
530
530
—
—
609
609
Derivative liabilities
(5)(7)(8)
—
2,061
—
2,061
—
43
—
43
Total liabilities
$
—
$
58,966
$
530
$
59,496
$
—
$
80,921
$
609
$
81,530
_____________________
(1)
Investments in debt securities that were classified as Level 2 rely upon observable inputs other than quoted prices, dealer quotes in markets that are not active and implied pricing derived from new issuances of similar securities. See
Note 5. Investment Securities
for additional information.
(2)
These assets represent the carrying value of our holdings in VIEs wherein we were not deemed the primary beneficiary. See
Note 6. Securitization and Variable Interest Entities
for additional information. We classify asset-backed bonds as Level 2 due to the use of quoted prices for similar assets in markets that are not active, as well as certain factors specific to us. The key inputs used to value the asset-backed bonds include the discount rate and conditional prepayment rate. The fair value of our asset-backed bonds was not materially impacted by default assumptions on the underlying securitization loans, as the subordinate residual interests are expected to absorb all estimated losses based on our default assumptions for the period. We classify the residual investments as Level 3 due to the reliance on significant unobservable valuation inputs. See
Note 5. Investment Securities
for additional information on the asset-backed bonds and residual investments included herein which are classified as available for sale.
(3)
These assets are presented within
investment securities
in the condensed consolidated balance sheets.
(4)
Home loans classified as Level 2 have observable pricing sources utilized by management. Personal loans, student loans and home loans classified as Level 3 do not trade in an active market with readily observable prices. Personal loans and home loans are presented within
loans held for sale
, and student loans are presented within
loans held for investment, at fair value.
(5)
These assets and liabilities are presented within
other assets
and
accounts payable, accruals and other liabilities
, respectively, in the condensed consolidated balance sheets.
(6)
The key unobservable assumption used in the fair value measurement of the third party warrants was the price of the stock underlying the warrants. The fair value was measured as the difference between the stock price and the strike price of the warrants. As the strike price was insignificant, we concluded that the impact of time value on the fair value measure was immaterial.
(7)
For certain derivative instruments for which an enforceable master netting agreement exists, we elected to net derivative assets and derivative liabilities by counterparty. These instruments are presented on a gross basis herein. See
Note 10. Derivative Financial Instruments
for additional information.
(8)
Home loan pipeline hedges represent TBAs used as economic hedges of loan fair values and are classified as Level 2, as we rely on quoted market prices from similar loan pools that transact in the marketplace. Interest rate swaps are classified as Level 2, because these financial instruments do not trade in active markets with observable prices, but rely on observable inputs other than quoted prices. As of September 30, 2025 and December 31, 2024, interest rate swaps and interest rate caps were valued using the overnight SOFR curve and the implied volatilities suggested by the SOFR rate curve. These were determined to be observable inputs from active markets.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(9)
IRLCs and student loan commitments are classified as Level 3 because of our reliance on assumed loan funding probabilities. The assumed probabilities are based on our internal historical experience with home loans and student loans similar to those in the funding pipelines on the measurement date.
(10)
The fair value of our securitization debt was classified as Level 2 and valued using a discounted cash flow model, with key inputs relating to the underlying contractual coupons, terms, discount rate and expectations for defaults and prepayments. As of September 30, 2025 and December 31, 2024, the unpaid principal related to debt measured at fair value was $
59,446
and $
85,160
, respectively. For the three and nine months ended September 30, 2025, gains from changes in fair value were
immaterial
. For the three and nine months ended September 30, 2024, losses from changes in fair value were $
2,899
and $
5,363
, respectively. The estimated amounts of gains (losses) included in earnings attributable to changes in instrument-specific credit risk, which were derived principally from observable changes in credit spread as observed in the bond market and default assumptions, were immaterial for the three and nine months ended September 30, 2025 and 2024.
Level 3 Recurring Fair Value Rollforward
The following tables present the changes in our assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3). We did not have any transfers into or out of Level 3 during the periods presented.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Fair Value at
Fair Value at
June 30,
2024
Impact on Earnings
Purchases
Sales
Issuances
Settlements
Other Changes
September 30,
2024
Assets
Personal loans
$
15,797,428
$
115,244
$
2,618
$
(
456,006
)
$
3,883,597
$
(
2,102,086
)
$
2,029
$
17,242,824
Student loans
7,194,762
145,605
1,952
—
943,584
(
409,896
)
660
7,876,667
Home loans
—
—
—
—
2,689
—
78
2,767
Loans at fair value
(1)
22,992,190
260,849
4,570
(
456,006
)
4,829,870
(
2,511,982
)
2,767
25,122,258
Servicing rights
(2)
291,329
4,362
1,567
(
50
)
39,664
(
40,745
)
—
296,127
Residual investments
(3)
32,515
426
—
—
—
(
5,699
)
—
27,242
IRLCs
(4)
1,875
3,228
—
—
—
(
1,875
)
—
3,228
Student loan commitments
(4)
569
9,534
—
—
—
(
569
)
—
9,534
Third party warrants
(5)
630
(
90
)
—
—
—
—
—
540
Liabilities
Residual interests classified as debt
(3)
(
724
)
(
9
)
—
—
—
75
—
(
658
)
Net impact on earnings
$
278,300
Fair Value at
Fair Value at
January 1,
2024
Impact on Earnings
Purchases
Sales
Issuances
Settlements
Other Changes
September 30,
2024
Assets
Personal loans
$
15,330,573
$
(
296,451
)
$
19,894
$
(
2,918,228
)
$
11,354,593
$
(
6,247,827
)
$
270
$
17,242,824
Student loans
6,725,484
119,896
2,053
(
294,187
)
2,431,782
(
1,114,797
)
6,436
7,876,667
Home loans
—
—
—
—
2,689
—
78
2,767
Loans at fair value
(1)
22,056,057
(
176,555
)
21,947
(
3,212,415
)
13,789,064
(
7,362,624
)
6,784
25,122,258
Servicing rights
(2)
180,469
11,242
3,774
(
103
)
193,963
(
93,218
)
—
296,127
Residual investments
(3)
35,920
1,371
2,553
—
—
(
12,602
)
—
27,242
IRLCs
(4)
2,155
7,539
—
—
—
(
6,466
)
—
3,228
Student loan commitments
(4)
5,465
10,417
—
—
—
(
6,348
)
—
9,534
Third party warrants
(5)
630
(
90
)
—
—
—
—
—
540
Liabilities
Residual interests classified as debt
(3)
(
7,396
)
(
83
)
—
—
—
6,821
—
(
658
)
Net impact on earnings
$
(
146,159
)
_____________________
(1)
For loans at fair value, purchases reflect unpaid principal balance and relate to previously transferred loans. Purchase activity included elective repurchases of $
483.3
million and $
1,288.2
million during the three and nine months ended September 30, 2025, respectively, and securitization clean-up calls of $
57.5
million and $
151.6
million during the three and nine months ended September 30, 2025, respectively. Purchase activity included elective repurchases of $
2.0
million and $
18.5
million during the three and nine months ended September 30, 2024, respectively. There were
no
securitization clean-up calls during the September 30, 2024 periods. The remaining purchases during the periods presented related to standard representations and warranties pursuant to our various loan sale agreements. Issuances represent the principal balance of loans originated during the period. Settlements represent principal payments made on loans during the period. Other changes represent fair value adjustments that impact the balance sheet primarily associated with whole loan strategic repurchases, clean up calls and consolidated securitizations. Impacts on earnings for loans at fair value are recorded within
interest income—loans and securitizations
, within
noninterest income—loan origination, sales, securitizations and servicing
, and within
noninterest expense—general and administrative
in the condensed consolidated statements of operations and comprehensive income.
(2)
For servicing rights, impacts on earnings are recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income.
(3)
For residual investments, sales include the derecognition of investments associated with securitization clean up calls. The estimated amounts of gains and losses for residual investments included in earnings attributable to changes in instrument-specific credit risk were immaterial during the periods presented. For residual investments and residual interests classified as debt, impacts on earnings are recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income, a portion of which is subsequently reclassified to
interest expense—securitizations and warehouses
for residual interests classified as debt and to
interest income—loans and securitizations
for residual investments, but does not impact the liability or asset balance, respectively.
(4)
For IRLCs and student loan commitments, settlements reflect funded and unfunded adjustments representing the unpaid principal balance of funded and unfunded loans during the quarter multiplied by the IRLC or student loan commitment price in effect at the beginning of the quarter. For year-to-date periods, amounts represent the summation of the per-quarter effects. For IRLCs and student loan commitments, impacts on earnings are recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
(5)
For third party warrants, impacts on earnings are recorded within
noninterest income—other
in the condensed consolidated statements of operations and comprehensive income.
Loans at Fair Value
Gains and losses recognized in earnings include changes in accumulated interest and fair value adjustments on loans originated during the period and on loans held at the balance sheet date, as well as loan charge-offs. Changes in fair value are primarily impacted by valuation assumption changes as well as sales price execution. The estimated amount of gains (losses) included in earnings attributable to changes in instrument-specific credit risk were $(
623
) and $
113,130
during the three and nine months ended September 30, 2025, respectively, and $
27,271
and $
85,485
during the three and nine months ended September 30, 2024, respectively. The gains (losses) attributable to instrument-specific credit risk were estimated by incorporating our current default and loss severity assumptions for the loans. These assumptions are based on historical performance, market trends and performance expectations over the term of the underlying instrument.
Level 3 Significant Inputs
Fair value is defined as the price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Level 3 fair value measurements include unobservable inputs for assets or liabilities for which there is little or no market data, which requires us to develop our own assumptions. These unobservable assumptions reflect estimates of inputs that market participants would use in pricing the asset or liability. Valuation techniques include the use of option pricing models, discounted cash flow models, or similar techniques, which incorporate management’s own estimates of assumptions that market participants would use in pricing the asset or liability.
Loans
The following key unobservable assumptions were used in the fair value measurement of our loans:
September 30, 2025
December 31, 2024
Range
Weighted Average
Range
Weighted Average
Personal loans
Conditional prepayment rate
22.4
% –
29.9
%
26.90
%
20.9
% –
32.2
%
26.01
%
Annual default rate
3.7
% –
35.7
%
4.33
%
4.4
% –
51.2
%
4.55
%
Discount rate
4.5
% –
6.8
%
4.55
%
5.3
% –
7.4
%
5.29
%
Student loans
Conditional prepayment rate
9.6
% –
12.9
%
11.27
%
8.6
% –
11.9
%
10.95
%
Annual default rate
0.3
% –
6.7
%
0.67
%
0.4
% –
7.1
%
0.73
%
Discount rate
3.7
% –
8.2
%
3.90
%
4.2
% –
8.2
%
4.40
%
Home loans
Conditional prepayment rate
6.9
% –
23.4
%
15.71
%
6.7
% –
23.6
%
14.77
%
Annual default rate
0.1
% –
8.0
%
0.77
%
0.1
% –
3.5
%
0.56
%
Discount rate
5.5
% –
6.1
%
5.76
%
5.0
% –
9.2
%
7.47
%
The key assumptions are defined as follows:
•
Conditional prepayment rate
— The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Annual default rate
— The annualized rate of borrowers who do not make loan payments on time. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Discount rate
— The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the loans. The discount rate is primarily determined based on an underlying benchmark rate curve and spread(s), the latter of which is determined based on factors including, but not limited to, weighted average coupon
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
rate, prepayment rate, default rate and resulting expected duration of the assets. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
See
Note 3. Loans
for additional loan fair value disclosures.
Servicing Rights
Servicing rights for personal loans and student loans do not trade in an active market with readily observable prices. Similarly, home loan servicing rights infrequently trade in an active market. At the time of the underlying loan sale or the assumption of servicing rights, the fair value of servicing rights is determined using a discounted cash flow methodology based on observable and unobservable inputs. Management classifies servicing rights as Level 3 due to the use of significant unobservable inputs in the fair value measurement.
The following key unobservable inputs were used in the fair value measurement of our classes of servicing rights:
September 30, 2025
December 31, 2024
Range
Weighted Average
Range
Weighted Average
Personal loans
Market servicing costs
0.1
% –
1.3
%
0.2
%
0.1
% –
1.6
%
0.2
%
Conditional prepayment rate
16.1
% –
40.6
%
25.0
%
7.5
% –
36.7
%
25.4
%
Annual default rate
3.5
% –
45.0
%
5.1
%
3.0
% –
18.0
%
4.5
%
Discount rate
8.5
% –
19.1
%
9.9
%
8.5
% –
18.5
%
9.4
%
Student loans
Market servicing costs
0.1
% –
0.3
%
0.2
%
0.1
% –
0.3
%
0.1
%
Conditional prepayment rate
9.2
% –
21.5
%
12.5
%
7.6
% –
18.1
%
11.9
%
Annual default rate
0.3
% –
3.7
%
0.9
%
0.3
% –
3.7
%
0.8
%
Discount rate
8.5
% –
8.5
%
8.5
%
8.5
% –
8.5
%
8.5
%
Home loans
Market servicing costs
0.1
% –
0.2
%
0.1
%
0.1
% –
0.2
%
0.1
%
Conditional prepayment rate
4.6
% –
21.9
%
8.1
%
5.0
% –
25.0
%
6.9
%
Annual default rate
0.0
% –
0.1
%
0.1
%
0.0
% –
0.1
%
0.1
%
Discount rate
9.3
% –
10.0
%
9.3
%
9.3
% –
10.0
%
9.3
%
The key assumptions are defined as follows:
•
Market servicing costs
— The fee a willing market participant, which we validate through actual third-party bids for our servicing, would require for the servicing of personal loans, student loans and home loans with similar characteristics as those in our serviced portfolio. An increase in the market servicing cost, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Conditional prepayment rate
— The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Annual default rate
— The annualized rate of default within the total serviced loan balance. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Discount rate
— The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the servicing rights. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table presents the estimated decrease to the fair value of our servicing rights if the key assumptions had each of the below adverse changes:
September 30, 2025
December 31, 2024
Market servicing costs
2.5 basis points increase
$
(
7,884
)
$
(
6,485
)
5.0 basis points increase
(
15,800
)
(
13,014
)
Conditional prepayment rate
10% increase
$
(
11,786
)
$
(
8,344
)
20% increase
(
22,924
)
(
16,255
)
Annual default rate
10% increase
$
(
995
)
$
(
662
)
20% increase
(
1,980
)
(
1,319
)
Discount rate
100 basis points increase
$
(
6,860
)
$
(
6,370
)
200 basis points increase
(
13,338
)
(
12,344
)
The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. The effect on fair value of a variation in assumptions generally cannot be determined because the relationship of the change in assumptions to the fair value may not be linear. Additionally, the effect of an adverse variation in a particular assumption on the fair value of our servicing rights is calculated while holding the other assumptions constant. In reality, changes in one factor may lead to changes in other factors, which could impact the above hypothetical effects.
Residual Investments and Residual Interests Classified as Debt
Residual investments and residual interests classified as debt do not trade in active markets with readily observable prices, and there is limited observable market data for reference. The fair values of residual investments and residual interests classified as debt are determined using a discounted cash flow methodology. Management classifies residual investments and residual interests classified as debt as Level 3 due to the use of significant unobservable inputs in the fair value measurements.
The following key unobservable inputs were used in the fair value measurements of our residual investments and residual interests classified as debt:
September 30, 2025
December 31, 2024
Range
Weighted Average
Range
Weighted Average
Residual investments
Conditional prepayment rate
12.0
% –
40.5
%
21.0
%
11.0
% –
32.7
%
16.0
%
Annual default rate
0.7
% –
8.5
%
3.2
%
0.5
% –
7.8
%
1.8
%
Discount rate
5.3
% –
30.0
%
11.7
%
5.5
% –
30.0
%
8.6
%
Residual interests classified as debt
Conditional prepayment rate
12.2
% –
12.2
%
12.2
%
11.9
% –
11.9
%
11.9
%
Annual default rate
1.0
% –
1.0
%
1.0
%
1.0
% –
1.0
%
1.0
%
Discount rate
9.5
% –
9.5
%
9.5
%
10.3
% –
10.3
%
10.3
%
The key assumptions are defined as follows:
•
Conditional prepayment rate
— The monthly annualized proportion of the principal of a pool of loans that is assumed to be paid off prematurely in each period for the pool of loans in the securitization. An increase in the conditional prepayment rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
•
Annual default rate
— The annualized rate of borrowers who fail to remain current on their loans for the pool of loans in the securitization. An increase in the annual default rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
•
Discount rate
— The weighted average rate at which the expected cash flows are discounted to arrive at the net present value of the residual investments and residual interests classified as debt. An increase in the discount rate, in isolation, would result in a decrease in a fair value measurement. The weighted average assumption was weighted based on relative fair value.
Loan Commitments
We classify student loan commitments as Level 3 because the assets do not trade in an active market with readily observable prices and, as such, our valuations utilize significant unobservable inputs. Additionally, we classify IRLCs as Level 3, as our IRLCs are inherently uncertain and unobservable given that a home loan origination is contingent on a variety of factors.
The following key unobservable inputs were used in the fair value measurements of our IRLCs and student loan commitments:
September 30, 2025
December 31, 2024
Range
Weighted Average
Range
Weighted Average
IRLCs
Loan funding probability
(1)
60.8
% –
78.1
%
69.5
%
58.1
% –
79.7
%
71.8
%
Student loan commitments
Loan funding probability
(1)
95.0
% –
95.0
%
95.0
%
95.0
% –
95.0
%
95.0
%
___________________
(1)
The aggregate amount of student loans we committed to fund was $
228,452
and $
149,402
as of September 30, 2025 and December 31, 2024, respectively. See
Note 10. Derivative Financial Instruments
for the aggregate notional amount associated with IRLCs.
The key assumption is defined as follows:
•
Loan funding probability
— Our expectation of the percentage of IRLCs or student loan commitments which will become funded loans. A significant difference between the actual funded rate and the assumed funded rate at the measurement date could result in a significantly higher or lower fair value measurement of our IRLCs and student loan commitments. An increase in the loan funding probabilities, in isolation, would result in an increase in a fair value measurement. The weighted average assumptions were weighted based on relative fair values.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Financial Instruments Not Measured at Fair Value
The following table summarizes the carrying values and estimated fair values, by level within the fair value hierarchy, of our assets and liabilities that are not measured at fair value on a recurring basis in the condensed consolidated balance sheets:
Fair Value
Carrying Value
Level 1
Level 2
Level 3
Total
September 30, 2025
Assets
Cash and cash equivalents
(1)
$
3,246,351
$
3,246,351
$
—
$
—
$
3,246,351
Restricted cash and restricted cash equivalents
(1)
500,096
500,096
—
—
500,096
Loans
(2)
1,598,966
—
—
1,628,016
1,628,016
Other investments
(3)
124,653
—
124,653
—
124,653
Total assets
$
5,470,066
$
3,746,447
$
124,653
$
1,628,016
$
5,499,116
Liabilities
Deposits
(4)
$
32,946,399
$
—
$
32,948,087
$
—
$
32,948,087
Debt
(5)
2,657,037
2,974,280
1,383,515
—
4,357,795
Total liabilities
$
35,603,436
$
2,974,280
$
34,331,602
$
—
$
37,305,882
December 31, 2024
Assets
Cash and cash equivalents
(1)
$
2,538,293
$
2,538,293
$
—
$
—
$
2,538,293
Restricted cash and restricted cash equivalents
(1)
171,067
171,067
—
—
171,067
Loans
(2)
1,246,458
—
—
1,274,080
1,274,080
Other investments
(3)
109,417
—
109,417
—
109,417
Total assets
$
4,065,235
$
2,709,360
$
109,417
$
1,274,080
$
4,092,857
Liabilities
Deposits
(4)
$
25,978,204
$
—
$
25,979,896
$
—
$
25,979,896
Debt
(5)
3,011,814
1,994,381
1,742,884
—
3,737,265
Total liabilities
$
28,990,018
$
1,994,381
$
27,722,780
$
—
$
29,717,161
___________________
(1)
The carrying amounts of our cash and cash equivalents and restricted cash and restricted cash equivalents approximate their fair values due to the short-term maturities and highly liquid nature of these accounts.
(2)
The fair value of our credit cards was determined using a discounted cash flow model with key inputs relating to weighted average lives, expected lifetime loss rates and discount rate. The fair value of our commercial and consumer banking, loans held at lower of cost or market and secured loans was determined using a discounted cash flow model with key inputs relating to the underlying contractual coupons, terms, discount rate and expectations for defaults.
(3)
Other investments include FRB stock and FHLB stock, which are presented within
other assets
in the condensed consolidated
balance sheets.
(4)
The fair values of our deposits without contractually defined maturities (such as demand and savings deposits) and our noninterest-bearing deposits approximate their carrying values. The fair value of our time-based deposits was determined using a discounted cash flow model based on interest rates currently offered for deposits of similar remaining maturities.
(5)
The carrying value of our debt is net of unamortized discounts and debt issuance costs. The fair value of our convertible notes was classified as Level 1, as it was based on an observable market quote. The estimated fair value of our 2026 convertible notes was $
556.9
million and $
453.5
million as of September 30, 2025 and December 31, 2024, respectively. The estimated fair value of our 2029 convertible notes was $
2.4
billion and $
1.5
billion as of September 30, 2025 and December 31, 2024, respectively. The fair values of our warehouse facility debt and revolving credit facility debt were classified as Level 2 based on market factors and credit factors specific to these financial instruments. The fair value of our securitization debt was classified as Level 2 and valued using a discounted cash flow model, with key inputs relating to the underlying contractual coupons, terms, discount rate and expectations for defaults and prepayments.
Nonrecurring Fair Value Measurements
Investments in equity securities of $
49,896
and $
29,500
as of September 30, 2025 and December 31, 2024, respectively, which are presented within
other assets
in the condensed consolidated balance sheets, include investments for
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
which fair values are not readily determinable, which we elect to measure using the measurement alternative method of accounting. The fair value measurements are classified within Level 3 of the fair value hierarchy due to the use of unobservable inputs in the fair value measurements. The balances were primarily composed of investments of $
47,500
and $
27,500
as of September 30, 2025 and December 31, 2024, respectively, valued under the measurement alternative method.
Note 12. Share-Based Compensation
2021 Stock Option and Incentive Plan
The 2021 Stock Option and Incentive Plan (the “2021 Plan”) allows for the issuance of stock options, stock appreciation rights, restricted stock, RSUs (including PSUs), dividend equivalents and other stock or cash based awards for issuance to its employees, non-employee directors and non-employee third parties. Shares associated with option exercises and RSU vesting are issued from the authorized pool.
Effective January 1, 2023, we approved a plan to allow our non-employee directors to elect, on an annual basis, to defer their cash retainers into equity awards, and/or to defer their RSU grants, which vest in accordance with the grant terms (collectively referred to as DSUs). DSUs are equity awards that entitle the holder to shares of our common stock when the awards vest. Directors may choose to receive their deferred stock distributions in a lump sum or in installments over different time periods. DSUs are measured based on the fair value of our common stock on the date of grant. DSU activity is presented with RSUs in the disclosures below.
2024 Employee Stock Purchase Plan
The 2024 Employee Stock Purchase Plan (the “2024 ESPP”) allows for the issuance of common stock pursuant to our ESPP. Our ESPP provides permitted eligible employees the right to purchase shares of the Company's common stock through payroll deductions of up to
15
% of their eligible compensation, subject to certain limitations.
Compensation and Benefits
Share-based compensation expense related to stock options, RSUs, PSUs and the ESPP is presented within the following line items in the condensed consolidated statements of operations and comprehensive income:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Technology and product development
$
24,553
$
21,157
$
70,437
$
62,181
Sales and marketing
5,052
5,746
15,700
16,080
Cost of operations
3,544
3,681
10,312
9,980
General and administrative
33,320
33,062
97,032
91,544
Total
$
66,469
$
63,646
$
193,481
$
179,785
Total compensation and benefits, inclusive of share-based compensation expense, was $
293,738
and $
832,143
for the three and nine months ended September 30, 2025, respectively, and $
240,169
and $
670,188
for the three and nine months ended September 30, 2024, respectively. Compensation and benefits expenses are presented within the following categories of expenses within noninterest expense: (i)
technology and product development
, (ii)
sales and marketing
, (iii)
cost of operations
, and (iv)
general and administrative
in the condensed consolidated statements of operations and comprehensive income.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Stock Options
The following is a summary of stock option activity:
Number of
Stock Options
Weighted Average Exercise Price
Weighted Average Remaining Contractual Term
(in years)
Outstanding as of January 1, 2025
14,810,602
$
7.85
3.1
Exercised
(
1,004,945
)
6.61
Expired
(
10,490
)
5.63
Outstanding as of September 30, 2025
13,795,167
$
7.94
2.4
Exercisable as of September 30, 2025
13,795,167
$
7.94
2.4
As of September 30, 2025, there was
no
unrecognized compensation cost related to unvested stock options.
Restricted Stock Units
RSUs, inclusive of DSUs, are equity awards granted to employees that entitle the holder to shares of our common stock when the awards vest. RSUs are measured based on the fair value of our common stock on the date of grant.
The following table summarizes RSU activity:
Number of
RSUs
Weighted Average Grant Date Fair Value
Outstanding as of January 1, 2025
60,423,369
$
7.77
Granted
22,653,488
14.76
Vested
(1)
(
25,674,338
)
8.30
Forfeited
(
4,678,281
)
8.74
Outstanding as of September 30, 2025
52,724,238
$
10.42
________________________
(1)
The total fair value, based on grant date fair value, of RSUs that vested during the nine months ended September 30, 2025 was $
213.2
million.
As of September 30, 2025, there was $
509.1
million of unrecognized compensation cost related to unvested RSUs, inclusive of DSUs, which will be recognized over a weighted average period of approximately
2.3
years.
Performance Stock Units
The following table summarizes PSU activity:
Number of
PSUs
Weighted Average Grant Date Fair Value
Outstanding as of January 1, 2025
14,048,503
$
10.81
Granted
1,820,753
13.42
Forfeited
(
1,433,405
)
7.88
Outstanding as of September 30, 2025
14,435,851
$
11.43
Compensation cost associated with PSUs is recognized using the accelerated attribution method for each of the
three
vesting tranches over the respective derived service period. We determined the grant-date fair value of PSUs utilizing a Monte Carlo simulation model.
During 2025, we granted PSUs that will vest, if at all, at the conclusion of a
three-year
measurement period commencing January 1, 2025, subject to the achievement of specified performance goals, such as such as absolute growth in tangible book value, total risk weighted capital ratio, and relative total shareholder return. We determined the grant-date fair value of PSUs utilizing a Monte Carlo simulation model.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table summarizes the inputs used for estimating the fair value of PSUs granted:
Nine Months Ended September 30,
Input
2025
2024
Risk-free interest rate
3.9
%
4.5
%
Expected volatility
64.3
%
73.0
%
Fair value of common stock
$
11.26
$
8.02
Dividend yield
—
%
—
%
Our use of a Monte Carlo simulation model requires the use of subjective assumptions:
•
Risk-free interest rate
— Based on the U.S. Treasury rate at the time of grant commensurate with the remaining term of the PSUs.
•
Expected volatility
— Based on the implied volatility of our common stock from a set of comparable publicly-traded companies.
•
Fair value of common stock
— Based on the closing stock price on the date of grant.
•
Dividend yield
— We assumed no dividend yield because we have historically not paid out dividends to common stockholders.
As of September 30, 2025, there was $
32.4
million of unrecognized compensation cost related to unvested PSUs, which will be recognized over a weighted average period of approximately
2.1
years.
Employee Stock Purchase Plan
Compensation expense for the ESPP relates to the
15
% discount and is calculated as of the beginning of the offering period as the fair value of the employees’ purchase rights utilizing the Black-Scholes Model and compensation expense is recognized over the offering period.
The table below presents the fair value assumptions used for the period indicated:
Input
Nine Months Ended
September 30, 2025
Risk-free interest rate
4.3
%
Expected term (in years)
0.5
Expected volatility
61.9
%
Fair value of common stock
$
14.70
Dividend yield
—
%
Our use of a Black-Scholes Model requires the use of subjective assumptions:
•
Risk-free interest rate
— Based on the U.S. Treasury rate at the time of grant commensurate with the offering period.
•
Expected term
— Based on the
6-month
offering period and corresponding purchase period.
•
Expected volatility
— Based on the historical volatility at the offering date, over a historical period equal to the expected term.
•
Fair value of common stock
— Based on the closing stock price on the date of grant (first day of offering period).
•
Dividend yield
— We assumed no dividend yield because we have historically not paid out dividends to common stockholders.
As of September 30, 2025, there was $
2.3
million of unrecognized compensation cost related to the ESPP, to be recognized over the remainder of the
six-month
offering period ending in December 2025.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Note 13. Income Taxes
For interim periods, we follow the general recognition approach whereby tax expense is recognized using an estimated annual effective tax rate, which is applied to the year-to-date operating results. Additionally, we recognize tax expense or benefit for any discrete items occurring within the interim period that were excluded from the estimated annual effective tax rate. Our effective tax rate may be subject to fluctuations during the year due to impacts from the following items: (i) changes in forecasted pre-tax and taxable income or loss, (ii) changes in statutory law or regulations in jurisdictions where we operate, (iii) audits or settlements with taxing authorities, (iv) the tax impact of expanded product offerings or business acquisitions, and (v) changes in valuation allowance assumptions.
For the three and nine months ended September 30, 2025, we recorded income tax expense of $
9,159
and $
32,754
, respectively. For the three and nine months ended September 30, 2024, we recorded income tax (expense) of $
3,110
and $
7,229
, respectively. The income tax expense recognized in 2025 is primarily attributable to the Company’s profitability, partially offset by discrete tax benefits for stock compensation recorded in each quarter. For the three and nine months ended September 30, 2025, the Company’s effective tax rate was lower than the U.S. federal statutory rate primarily due to excess tax benefits from stock compensation.
There were no material changes to our unrecognized tax benefits d
uring the
nine months ended September 30, 2025, and we
do not expect any other significant increases or decreases to unrecognized tax benefits within the next twelve months.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized. In making such a determination of whether a valuation allowance is necessary, the Company considers all available positive and negative evidence supporting the allowance. During the nine months ended September 30, 2025, we continue to maintain a valuation allowance in certain state and foreign jurisdictions where sufficient positive evidence does not exist to support the realizability of deferred tax assets. Management will continue to assess the need for a valuation allowance in future periods.
Note 14. Commitments, Guarantees, Concentrations and Contingencies
Leases and Occupancy
Our leases consist of operating and finance leases, the latter of which expire in 2040.
Leases
We primarily lease our office premises under multi-year, non-cancelable operating leases. Our operating leases have terms expiring from 2026 to 2040, exclusive of renewal option periods. Our office leases contain renewal option periods ranging from
one
to
ten years
from the expiration dates. These options were not recognized as part of our ROU assets and operating lease liabilities, as we did not conclude at the commencement date of the leases that we were reasonably certain to exercise these options. However, in our normal course of business, we expect our office leases to be renewed, amended or replaced by other leases. We also have operating and finance leases associated with various naming and sponsorship rights agreements. Associated with these leases, we obtained non-cash operating lease ROU assets in exchange for operating lease liabilities of $
4,022
during the nine months ended September 30, 2025.
Occupancy
Occupancy-related costs, which primarily relate to the operations of our leased office spaces, were $
8,353
and $
24,518
during the three and nine months ended September 30, 2025, respectively, and $
8,407
and $
24,096
, during the three and nine months ended September 30, 2024, respectively. Occupancy-related expenses are presented within the following categories of expenses within
noninterest expense
: (i)
technology and product development
, (ii)
sales and marketing
, (iii)
cost of operations
, and (iv)
general and administrative
in the condensed consolidated statements of operations and comprehensive income.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Concentrations
Financial instruments that potentially subject us to significant concentrations of credit risk consist principally of cash and cash equivalents, restricted cash and restricted cash equivalents, residual investments and loans. We hold cash and cash equivalents and restricted cash and restricted cash equivalents in accounts at regulated domestic financial institutions in amounts that may exceed FDIC insured amounts. We believe these institutions are of high credit quality.
We are dependent on third-party funding sources and deposit balances to originate loans. Additionally, we sell loans to various third parties. We have historically sold loans to a limited pool of third-party buyers. No individual third-party buyer accounted for 10% or more of consolidated total net revenues for the periods presented.
Within our Technology Platform segment, we have a relatively smaller number of clients compared to our lending and financial services businesses. As such, the loss of one or a few of our top clients could be significant to that portion of our business. No individual client accounted for 10% or more of consolidated total net revenues for the periods presented.
The Company is exposed to default risk on borrower loans originated and financed by us. There is no single borrower or group of borrowers that comprise a significant concentration of the Company’s loan portfolio. Likewise, the Company is not overly concentrated within a group of channel partners or other customers, with the exception of our distribution of personal loan residual interests in our sponsored personal loan securitizations, which we market to third parties, and the aforementioned whole loan buyers. Given we have a limited number of prospective buyers for our personal loan securitization residual interests, this might result in our utilization of a significant amount of deposits or our own capital to fund future residual interests in personal loan securitizations, or impact the execution of future securitizations if we are limited in our own ability to invest in the residual interest portion of future securitizations, or find willing buyers for securitization residual interests.
Contingencies
Legal Proceedings
In the ordinary course of business, the Company may be subject to a variety of pending legal proceedings. While we are unable to predict the ultimate outcome of these actions, we believe that any ultimate liability arising from any of these actions will not have a material adverse effect on our consolidated financial position, results of operations or cash flows. However, many of these matters are in various stages of proceedings and further developments could cause management to revise its assessment of these matters. Our assessments are based on our knowledge and historical experience, as well as the specific facts and circumstances asserted, but the ultimate outcome of any matter could require payment substantially in excess of the amount that we have accrued and/or disclosed. Regardless of the final outcome, defending lawsuits, claims, government and self-regulatory organization investigations, and proceedings in which we are involved is costly and can impose a significant burden on management and employees, and there can be no assurances that we will receive favorable final outcomes.
Guarantees
We have
three
types of repurchase obligations that we account for as financial guarantees, which are disclosed in our Annual Report on Form 10-K. In the event of a repurchase, we are typically required to pay the purchase price of the loans transferred.
As of September 30, 2025 and December 31, 2024, we accrued liabilities within
accounts payable, accruals and other liabilities
in the condensed consolidated balance sheets of $
19.0
million and $
11.9
million, respectively, related to our estimated repurchase obligation. The corresponding charges for changes in the estimated obligation are recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income or within
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income in connection with transfers of loans held for sale and carried at the lower of amortized cost or fair value as part of our Loan Platform Business. As of September 30, 2025 and December 31, 2024, the amounts associated with loans sold that were subject to the terms and conditions of our repurchase obligations totaled $
17.8
billion and $
12.5
billion, respectively.
As of September 30, 2025 and December 31, 2024, we had a total of $
4.7
million and $
5.6
million, respectively, in letters of credit outstanding with financial institutions, which were issued for the purpose of securing certain of our operating lease obligations. A portion of the letters of credit was collateralized by $
1.3
million of our cash as of September 30, 2025 and
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
December 31, 2024, which is included within
restricted cash and restricted cash equivalents
in the condensed consolidated balance sheets.
As of September 30, 2025 and December 31, 2024, we had a total of $
46.7
million and $
25.2
million, respectively, in letters of credit outstanding with the FHLB, which serve as collateral for public deposits and were collateralized by loans.
Commitments
As part of our community reinvestment initiatives, we have a commitment to fund a line of credit to be used to finance housing and stimulate economic development in low- to moderate-income communities. As of September 30, 2025, we funded $
6.4
million of loans, which are presented within
loans held for investment, at amortized cost
in the condensed consolidated balance sheets, and had $
23.6
million of the total $
30.0
million commitment outstanding.
Mortgage Banking Regulatory Mandates
We are subject to certain state-imposed minimum net worth requirements for the states in which we are engaged in the business of a residential mortgage lender. Noncompliance with these requirements on an annual basis could result in potential fines or penalties imposed by the applicable state. Future events or changes in mandates may affect our ability to meet mortgage banking regulatory requirements. As of September 30, 2025 and December 31, 2024, we were in compliance with all minimum net worth requirements; therefore, we have
not
accrued any liabilities related to fines or penalties.
Note 15. Earnings Per Share
Series 1 Redeemable Preferred Stock has preferential cumulative dividend rights. To calculate net income attributable to common stockholders for each period presented, we adjust the numerator for basic and diluted EPS for the impact of the contractual amount of dividends payable to holders of Series 1 Redeemable Preferred Stock and the impact of redemption activity, if applicable. In May 2024, the Company redeemed all Series 1 Redeemable Preferred Stock outstanding. See
Note 9. Equity
for additional information.
Basic EPS is computed by dividing net income attributable to common stockholders by the weighted average number of shares of common stock outstanding during the period.
Diluted EPS is computed by dividing net income attributable to common stockholders, as adjusted for activity related to convertible notes, net of tax, if dilutive and applicable, by the weighted average number of shares of common stock outstanding during the period plus the effect of dilutive potential common shares. These potential common shares relate to (i) contingently issuable shares including PSU awards which require future service as a condition of delivery of the underlying common stock as determined using contingently issuable share guidance, (ii) outstanding RSUs, options, warrants and shares issuable under the ESPP as determined using the treasury stock method, and (iii) shares issuable upon conversion of convertible notes as determined using the if-converted method. The adjustment for convertible notes reflects the conversion price at the end of the reporting period. We excluded the effect of all potentially dilutive common stock elements from the denominator in the computation of diluted EPS in the periods where their inclusion would have been anti-dilutive.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The calculations of basic and diluted earnings per share were as follows:
Three Months Ended September 30,
Nine Months Ended September 30,
($ and shares in thousands, except per share amounts)
(1)
2025
2024
2025
2024
Numerator:
Net income
$
139,392
$
60,745
$
307,771
$
166,192
Less: Redeemable preferred stock dividends
—
—
—
(
16,503
)
Less: Redeemable preferred stock redemptions, net
(2)
—
—
—
(
3,026
)
Net income attributable to common stockholders – basic
$
139,392
$
60,745
$
307,771
$
146,663
Plus: Dilutive effect of convertible notes, net
(3)
346
(
2,686
)
1,036
(
57,735
)
Net income attributable to common stockholders – diluted
(3)
$
139,738
$
58,059
$
308,807
$
88,928
Denominator:
Weighted average common stock outstanding – basic
(4)
1,171,205
1,071,160
1,125,670
1,037,579
Convertible notes
(5)
74,009
21,417
56,490
30,667
Unvested RSUs
36,340
10,446
30,494
8,496
Common stock options
9,457
1,428
7,372
1,659
ESPP
—
—
26
—
Weighted average common stock outstanding – diluted
1,291,011
1,104,450
1,220,053
1,078,402
Earnings per share – basic
$
0.12
$
0.06
$
0.27
$
0.14
Earnings per share – diluted
$
0.11
$
0.05
$
0.25
$
0.08
________________________
(1)
Certain amounts may not recalculate exactly using the rounded amounts provided. Earnings per share is calculated based on unrounded numbers.
(2)
In May 2024, we redeemed all outstanding Series 1 Redeemable Preferred Stock. The premium of $
3,026
for the excess of the amount paid upon redemption over the carrying value of redeemable preferred stock at the time of exercise is considered to be akin to a dividend, and as such is deducted from net income (loss) to determine the net income (loss) attributable to common stockholders. See
Note 9. Equity
for additional information.
(3)
Reflects interest expense incurred, net of tax, associated with convertible note activity during the period as evaluated under the if-converted method. For the three and nine months ended September 30, 2024, diluted earnings per share of $
0.05
and $
0.08
, respectively, and diluted net income attributable to common stockholders of $
58,059
and $
88,928
, respectively, also exclude gain on extinguishment of debt, net of tax.
(4)
On July 31, 2025, the Company sold
82.7
million shares of its common stock at an offering price of $
20.85
per share. See
Note 9. Equity
for additional information.
(5)
For the three and nine months ended September 30, 2025, includes incremental dilutive shares from 2026 convertible notes and 2029 convertible notes. For the nine months ended September 30, 2024, includes incremental dilutive shares from 2026 convertible notes.
The following table presents the securities that were not included in the computation of diluted EPS as the effect would have been anti-dilutive.
Three Months Ended September 30,
Nine Months Ended September 30,
(Shares in thousands)
2025
2024
2025
2024
Unvested RSUs
(1)
—
16,377
2,408
19,568
Common stock options
(1)
—
9,493
—
8,878
Unvested PSUs
14,436
14,083
14,436
14,083
ESPP
765
—
689
—
Contingent common stock
(2)
46
46
46
46
________________________
(1)
Amounts reflect weighted average instruments outstanding.
(2)
Represents contingently returnable common stock in connection with the Technisys Merger, which consists of shares that continue to be held in escrow pending resolution of outstanding indemnification claims by SoFi. These shares were issued in 2022 and partially released in 2023.
Note 16. Business Segment Information
We have
three
reportable segments: Lending, Technology Platform and Financial Services. Each of our reportable segments is a strategic business unit that serves specific needs of our members based on the products and services provided.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Assets are not allocated to reportable segments, as our CODM does not evaluate reportable segments using discrete asset information. Refer to our Annual Report on Form 10-K for discussion of our segment organization.
Segment Results
The following tables present financial information, including the measure of contribution profit, for each reportable segment. Directly attributable expenses are the significant expenses of each of our respective segments relative to those regularly provided to our CODM. Expenses not allocated to reportable segments represent items that are not considered by our CODM in evaluating segment performance or allocating resources.
Three Months Ended September 30, 2025
Lending
Technology
Platform
Financial Services
Reportable Segments Total
(1)
Corporate/Other
(1)
Total
Net revenue
Net interest income (expense)
$
427,973
$
432
$
203,660
$
632,065
$
(
46,951
)
$
585,114
Noninterest income (expense)
(2)
65,409
114,146
215,963
395,518
(
19,032
)
376,486
Total net revenue (loss)
$
493,382
$
114,578
$
419,623
$
1,027,583
$
(
65,983
)
$
961,600
Provision for credit losses
—
—
(
9,199
)
(
9,199
)
Servicing rights – change in valuation inputs or assumptions
(3)
(
11,989
)
—
—
(
11,989
)
Residual interests classified as debt – change in valuation inputs or assumptions
(4)
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
Nine Months Ended September 30, 2024
Lending
Technology
Platform
Financial Services
Reportable Segments Total
(1)
Corporate/Other
(1)
Total
Net revenue
Net interest income (expense)
$
862,016
$
1,685
$
413,085
$
1,276,786
$
(
30,474
)
$
1,246,312
Noninterest income
(2)
205,410
290,658
151,906
647,974
46,448
694,422
Total net revenue
$
1,067,426
$
292,343
$
564,991
$
1,924,760
$
15,974
$
1,940,734
Provision for credit losses
—
—
(
24,807
)
(
24,807
)
Servicing rights – change in valuation inputs or assumptions
(3)
(
11,242
)
—
—
(
11,242
)
Residual interests classified as debt – change in valuation inputs or assumptions
(4)
83
—
—
83
Directly attributable expenses
(5)
:
Compensation and benefits
(
93,041
)
(
109,814
)
(
97,410
)
Direct advertising
(
152,182
)
—
(
30,236
)
Lead generation
(
97,385
)
—
(
34,035
)
Loan origination and servicing costs
(
37,075
)
—
—
Product fulfillment
—
(
44,077
)
(
53,055
)
Tools and subscriptions
—
(
20,739
)
—
Member incentives
—
—
(
61,655
)
Professional services
(
8,931
)
(
9,585
)
(
15,760
)
Intercompany technology platform expenses
(
2,222
)
—
(
15,624
)
Other
(
20,846
)
(
13,280
)
(
40,257
)
Directly attributable expenses
(
411,682
)
(
197,495
)
(
348,032
)
(
957,209
)
Contribution profit
$
644,585
$
94,848
$
192,152
$
931,585
____________________
(1)
Within the Technology Platform segment, intercompany fees were $
23,974
and $
58,351
for the three and nine months ended September 30, 2025 and $
9,931
and $
25,227
for the three and nine months ended September 30, 2024. The equal and offsetting intercompany expenses are reflected within all
three
segments’ directly attributable expenses, as well as within expenses not allocated to segments. The intercompany revenues and expenses are eliminated in consolidation. The revenues are eliminated within Corporate/Other and the expenses are adjusted in our reconciliation of directly attributable expenses below.
(2)
Refer to
Note 2. Revenue
for a reconciliation of revenue from contracts with customers to total noninterest income.
(3)
Reflects changes in fair value inputs and assumptions on servicing rights, including conditional prepayment, default rates and discount rates. These assumptions are highly sensitive to market interest rate changes and are not indicative of our performance or results of operations. Moreover, these non-cash charges, which are recorded within
noninterest income
in the condensed consolidated statements of operations and comprehensive income, are unrealized during the period and, therefore, have no impact on our cash flows from operations.
(4)
Reflects changes in fair value inputs and assumptions on residual interests classified as debt, including conditional prepayment, default rates and discount rates. When third parties finance our consolidated securitization VIEs by purchasing residual interests, we receive proceeds at the time of the closing of the securitization and, thereafter, pass along contractual cash flows to the residual interest owner. These residual debt obligations are measured at fair value on a recurring basis, with fair value changes recorded within
noninterest income
in the condensed consolidated statements of operations and comprehensive income, but they have no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business.
(5)
The significant expense categories and amounts presented align with the segment-level information that is regularly provided to the CODM. Other expenses for our Lending segment primarily include loan marketing expenses, member promotional expenses, tools and subscriptions, travel and occupancy-related costs and third-party loan fraud (net of related insurance recoveries). Other expenses for our Technology Platform are primarily related to travel and occupancy-related costs, advertising and marketing and accounts receivable write-offs. Other expenses for our Financial Services segment primarily include operational product losses, network servicing fees, travel and occupancy-related costs, tools and subscriptions, and marketing expenses.
Notes to Condensed Consolidated Financial Statements (Continued)
(Unaudited)
(In Thousands, Unless Otherwise Stated and Except for Share and Per Share Data)
The following table reconciles reportable segments total contribution profit to consolidated income before income taxes. Expenses not allocated to reportable segments represent items that are not considered by our CODM in evaluating segment performance or allocating resources.
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Reportable segments total contribution profit
$
519,528
$
371,641
$
1,403,845
$
931,585
Corporate/Other total net revenue (loss)
(
65,983
)
(
39,971
)
(
175,077
)
15,974
Intercompany expenses
23,974
9,931
58,351
25,227
Servicing rights – change in valuation inputs or assumptions
11,989
4,362
9,789
11,242
Residual interests classified as debt – change in valuation inputs or assumptions
(
15
)
(
9
)
(
62
)
(
83
)
Not allocated to segments:
Share-based compensation expense
(
66,469
)
(
63,646
)
(
193,481
)
(
179,785
)
Employee-related costs
(1)
(
94,926
)
(
77,176
)
(
269,709
)
(
207,346
)
Depreciation and amortization expense
(
59,245
)
(
51,791
)
(
171,271
)
(
149,953
)
Other corporate and unallocated
(2)
(
120,302
)
(
89,486
)
(
321,860
)
(
273,440
)
Income before income taxes
$
148,551
$
63,855
$
340,525
$
173,421
__________________
(1)
Includes expenses related to compensation, benefits, restructuring charges, recruiting, certain occupancy-related costs and various travel costs of executive management, certain technology groups and general and administrative functions that are not directly attributable to the reportable segments.
(2)
Represents corporate overhead costs that are not allocated to reportable segments, which primarily includes corporate marketing and advertising costs, tools and subscription costs, professional services costs, amortization of premiums on a credit default swap, corporate and FDIC insurance costs, foreign currency translation adjustments and transaction-related expenses.
Goodwill
Goodwill as of both September 30, 2025 and December 31, 2024 was $
1,393,505
. As of September 30, 2025, goodwill attributable to the Lending, Technology Platform and Financial Services reportable segments was $
17,688
, $
1,338,658
and $
37,159
, respectively. Management does not believe that the goodwill in any of the reporting units is impaired as of September 30, 2025.
Note 17. Subsequent Events
Management of the Company performed an evaluation of subsequent events that occurred after the balance sheet date through the date of this Quarterly Report on Form 10-Q, and determined that there were no subsequent events to report.
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis provides information that management believes is relevant to an assessment and understanding of our consolidated results of operations and financial condition. You should read this discussion and analysis in conjunction with the condensed consolidated financial statements and notes thereto included elsewhere in this Quarterly Report on Form 10-Q, as well as SoFi Technologies’ audited consolidated financial statements and notes thereto included in our Annual Report on Form 10-K filed with the SEC on February 24, 2025 and subsequent filings with the SEC. Certain amounts may not foot or tie to other disclosures due to rounding. Certain information in this discussion and analysis or set forth elsewhere in this Quarterly Report on Form 10-Q contains forward-looking statements that involve numerous risks and uncertainties, including, but not limited to, those described under the sections entitled “Cautionary Statement Regarding Forward-Looking Statements” and Part I, Item 1A. Risk Factors in our Annual Report on Form 10-K. We assume no obligation to update any of these forward-looking statements. Actual results may differ materially from those contained in any forward-looking statements.
We are a mission driven company designed to help our members achieve financial independence in order to realize their ambitions. To us, financial independence does not mean being wealthy, but rather represents the ability of our members to have the financial means to achieve their personal objectives at each stage of life, such as owning a home, having a family, or having a career of their choice — more simply stated, to have enough money to do what they want. We were founded in 2011 and have developed a suite of financial products that offers the speed, selection, content and convenience that only an integrated digital platform can provide. In order for us to achieve our mission, we have to help people get their money right, which means providing them with the ability to borrow better, save better, spend better, invest better and protect better. Everything we do today is geared toward helping our members “Get Your Money Right” and we strive to innovate and build ways for our members to achieve this goal.
In order to help achieve our mission, we are a member-centric, one-stop shop for financial services that, through our Lending and Financial Services products, allows members to borrow, save, spend, invest and protect their money. We refer to our customers as “members” and “clients” as defined under “
Key Business Metrics
”. We offer personal loans, student loans, home loans and related servicing and offer a variety of financial services products, such as SoFi Money, SoFi Credit Card, SoFi Invest and SoFi Relay, that provide more daily interactions with our members, as well as products and capabilities, such as SoFi At Work, that are designed to appeal to enterprises. Lending related services that we offer through our Loan Platform Business help a broader range of borrowers to find lending solutions, through our relationships with members as well as third-party enterprise partners. We have also made strategic acquisitions to further expand our technology platform capabilities for enterprises, which we believe deepen our participation in the entire technology ecosystem powering digital financial services.
We have built a personalized area within our digital native application, which we refer to as the member home experience. The member home experience is personalized and delivers content to a member about what they must do that day in their financial life, what they should consider doing that day in their financial life, and what they could do that day in their financial life. Through the member home experience, there are significant opportunities to build frequent engagement and, to date, the member home experience has been an important driver of new product adoption. The member home experience is an important part of our strategy and our ability to use data as a competitive advantage.
To complement these products and services, we believe in establishing partnerships with other enterprises to leverage our existing capabilities to reach a broader market and in building vertically-integrated technology platforms designed to manage and deliver our suite of products and technology solutions to our members and clients in a low-cost and differentiated manner.
Our three reportable segments and their primary product and service offerings as of September 30, 2025 were as follows:
_________________
(1)
Loan Platform Business includes activity related to (i) certain loans which we originate on behalf of third-party partners, (ii) referred loans which are originated by a third-party partner to which we provide pre-qualified borrower referrals, (iii) certain loans associated with our Lantern financial services marketplace platform, and (iv) servicing rights assumed from third parties. Refer to “
Financial Services Segment
” and “
Lending Segment
” for more information.
We have created an innovative financial services platform designed to offer best-in-class products to meet the broad objectives of our members and the lifecycle of their financial needs. Our platform offers our members (as defined under “
Key Business Metrics
”) a suite of financial products and services, enabling them to borrow, save, spend, invest and protect their finances across one integrated platform, as well as personal financial management tools and benefits to complement our products. Our aim is to create a best-in-class, integrated financial services platform that will generate a virtuous cycle whereby positive member experiences will lead to new product adoption by existing members and enhanced profitability for each additional product by lowering overall member acquisition costs and increasing the lifetime value of our members. We refer to this virtuous cycle as our “Financial Services Productivity Loop”.
We believe that developing a comprehensive, long-term relationship with our members and gaining their trust is central to our success as a financial services platform. We have a digital-first financial services platform that we believe can support all of our members’ financial services needs throughout their lifetime. We believe this will lead to a competitive advantage over financial institutions that provide a disjointed and non-seamless product experience, a lack of digital customer acquisition, subpar mobile web products instead of digital native apps and incomplete product offerings to meet a customer’s holistic financial needs.
Enterprises
In addition to benefiting our members, our products and capabilities are also designed to appeal to enterprises and have become interconnected with the SoFi platform, such as financial services institutions that subscribe to our enterprise services, third-party partners in our Loan Platform Business, and clients who utilize our technology platform services. While our enterprises are not considered members, they are important contributors to the growth of the SoFi platform, and also have their own constituents who might benefit from our products in the future.
SoFi Bank
SoFi Technologies is a bank holding company, and SoFi Bank is a nationally chartered association. Golden Pacific’s community bank business continues to operate as a division of SoFi Bank.
As a bank holding company, we offer checking and savings accounts and credit cards through SoFi Bank. We are originating all new loans within SoFi Bank, and we intend to continue to explore other products for SoFi Bank over time. The key current and expected financial benefits to us of operating a national bank include: (i) lowering our cost to fund loans, as we can utilize deposits held at SoFi Bank to fund loans, which generally have a lower borrowing cost of funds than warehouse and securitization financing, (ii) increasing our flexibility to hold loans on our balance sheet for longer periods, thereby enabling us to earn interest on these loans for a longer period, (iii) supporting origination volume growth by providing an alternative financing option, while also maintaining our warehouse capacity, and (iv) through deposits, providing us with a channel to obtain meaningful member data that can allow us to better serve our members’ financial needs. See Part II, Item 1A. “
Risk Factors
” for a discussion of certain potential risks related to being a bank holding company.
International Operations
While we primarily operate in the United States, we also operate internationally in Latin America and Canada largely through our Technology Platform segment, as well as in Hong Kong through SoFi Holdings (Hong Kong) Limited (an investment business).
Our Reportable Segments
We conduct our business through three reportable segments: Lending, Technology Platform and Financial Services. Below is a discussion of our segments and their primary products and non-product offerings.
Lending Segment
We offer personal loans, student loans, home loans and related servicing to help our members with a variety of financial needs. We believe that our market opportunity within each of these lending channels is significant. Our lending process primarily leverages an in-application, digital borrowing experience, which we believe serves as a competitive advantage as digital lending becomes increasingly ubiquitous. Furthermore, our platform supports the full transaction lifecycle, including credit application, underwriting, approval, funding and servicing. Through data derived at loan origination and throughout the servicing process, SoFi has life-of-loan performance data on each loan in our ecosystem that we originate and on which we retain servicing, which provides a meaningful data asset. Net interest income, which we define as the difference between the
earned interest income and interest expense to finance loans, is a key component of the profitability of our Lending segment, along with fee-based revenue, which includes loan origination fees.
Personal Loans.
We originate personal loans to help our members with a variety of financial needs, such as debt consolidation, home improvement projects, family planning, travel and weddings, to name a few. We offer fixed rate loans with flexible repayment terms. We generally offer loan sizes of $5,000 to $100,000, subject to legal and/or licensing requirements, with terms generally ranging from 2 to 7 years. We regularly update the annual percentage rates offered on our personal loans.
Student Loans.
We operate in the student loan refinance space, with a focus on prime and super-prime school loans, as well as the “in-school” lending space, which allows members to borrow funds while they attend school. We offer flexible loan sizes, repayment options and competitive rates. Within student loan refinancing, we generally offer loan sizes of $5,000 or higher, subject to legal and/or licensing requirements, with terms generally ranging from 5 to 20 years. Within in-school loans, we generally offer loan sizes of $1,000 or higher, subject to legal and/or licensing requirements, with terms generally ranging from 5 to 15 years. We regularly update the annual percentage rates offered on our fixed and variable-rate student loans.
Home Loans.
We offer agency, non-agency and certain government loans (e.g., VA and FHA loans) for members purchasing a home or refinancing an existing mortgage. During 2024, we began offering fixed rate home equity loans and HELOCs. For our home loan products, we offer competitive rates, flexible down payment options for as little as 3% (or 0% for VA loans), a close on time guarantee, and educational tools and calculators. For one-unit properties, we generally offer loan sizes of $75,000 to $806,500 in conforming normal cost areas (with exceptions for smaller loan sizes considered on a case-by-case basis), up to $1,209,750 in conforming high cost areas (GSE-eligible loans above the normal conforming limit, which is determined by county). For multi-unit properties, we offer loan sizes up to $2,326,875. In addition, we offer loan sizes up to $3,000,000 for jumbo loans (loans in the jumbo loan program), up to $1,500,000 for VA loans, and up to $524,225 for Federal Housing Administration loans in most areas. Our fixed rate home loans generally have terms of 10, 15, 20, 25 or 30 years. We offer adjustable rate mortgage products for conforming and jumbo loans, with a fixed rate for 5, 7 or 10 years followed by rate adjustments every six months for the remainder of the 30-year term, and for VA and FHA loans, with a fixed rate for 5 years followed by rate adjustments every year for the remainder of the 30-year term. We regularly update the annual percentage rates offered on our home loans.
Lending Model
We originate loans through our lending business, and have the option of pursuing a gain-on-sale origination model, whereby we seek to recognize a gain from these loans and sell them into either our whole loan or securitization channels, or holding loans on our balance sheet when advantageous. This enables us to maximize our return and balance our risk by earning interest on these loans for a longer period and to be selective in our sales arrangements. We sell our whole loans primarily to large financial institutions. In securitization transactions that do not qualify for sale accounting, the related assets remain on our balance sheet and cash proceeds received are reported as liabilities, with related interest expense recognized over the life of the related borrowing. In securitization transactions that qualify for sale accounting, we typically have insignificant continuing involvement as an investor. In the case of both whole loan sales and securitizations, and with the exception of certain of our home loans, we also continue to retain servicing rights to our originated loans following transfer.
We also originate and sell loans in support of our Loan Platform Business, through which we provide lending related services to third-party partners. We maintain the same lending relationship with borrowers across all loans that we originate, inclusive of those originated on behalf of a third-party partner and as such, reflect these products within our Lending segment total products. This enables borrowers to gain access to all the benefits of becoming a SoFi member, and enhances our opportunities to sell additional products from across our platform to these members. See “
Financial Services Segment
” for more information.
We directly service all of the personal loans that we originate through our lending business, as well as provide servicing in support of our Loan Platform Business on loans originated on behalf of third-party partners and servicing rights assumed from third parties. We act as master servicer for, and rely on sub-servicers to directly service, all of our student loans and GSE conforming home loans. We view servicing as an integral component of the Lending segment, as we believe our servicing function is an important asset because of the connection to the member it affords us throughout the life of the loan thereby enhancing the effectiveness of our Financial Services Productivity Loop by increasing member touchpoints and driving new product adoption by existing members.
We rely upon deposits, warehouse financing and our own capital to enable us to continue to expand our origination capabilities. Our ability to utilize deposits held at SoFi Bank to fund our loans has lowered our overall cost of asset-backed financing relative to alternative sources of funding. We expect to benefit from the continued mix towards deposit funding through operating SoFi Bank.
We have developed an extensive underwriting process across each lending product that is focused on willingness to pay (measured by credit attributes and risk scores), ability to pay (measured through free cash flow), and stability (measured by credit experience). A key element of our underwriting process is the ability to facilitate risk-based interest rates that we believe are appropriate for each loan using proprietary risk models. We believe the outcome of this process helps us determine a more data-driven, risk-adjusted interest rate that we can offer our members. Further, our data and monitoring tools enable us to implement risk mitigation strategies quickly and efficiently, including underwriting standard adjustments to adapt our operations to changing environments and expectations.
Our personal loan and student loan underwriting models are typically based on credit reports, standard industry credit scores, custom credit assessment models, and debt capacity analysis, as indicated by borrower free cash flow. Home loans originated by SoFi that are agency-conforming loans are subject to credit, debt-to-income, and collateral eligibility established by the GSEs. Government loans, such as VA and Federal Housing Administration loans, are subject to the underwriting requirements established by the appropriate government agency. In addition to these requirements, agency-conforming and government loans may be subject to credit eligibility criteria established by SoFi as well as individual investor requirements. Other non-agency loans originated by us, such as jumbo loans, home equity loans and HELOCs, are subject to credit eligibility established by SoFi and/or investor credit criteria, which typically includes established credit history requirements, credit score requirements, income verification, as well as maximum limits on debt-to-income and caps on loan-to-value.
We also leverage our data to provide existing members a streamlined application process through automation. Across our loan products, existing members generally experience a higher approval rate than new members, subject to the existing member being in good standing on their existing products.
Technology Platform Segment
We provide technology platform services through a diversified suite of offerings which include an event and authorization platform accessed via application programming interfaces, a cloud-native digital and core banking platform and services related to both platforms. Our customers and partners include financial institutions, government entities and non-financial institutions primarily in North America and Latin America. We earn technology product and solutions fee-based revenue through the use of the platforms, either as a stand ready obligation, or from overall license and maintenance fee service arrangements related to those respective platforms. We also offer additional add-on technology solutions to support our clients and drive engagement, such as a conversational AI engine for customers of banks and financial institutions, and a real-time payment risk platform which employs AI and machine learning technology to enhance payment fraud mitigation strategies for financial customers. We continue to leverage investments made to integrate our services and offerings to position the Technology Platform segment for diversified durable growth.
Financial Services Segment
We offer a suite of financial services solutions, the most significant of which are discussed below. Our financial services products (as defined under “
Key Business Metrics
”) by nature provide more daily interactions with our members and are differentiated from our lending products, which inherently provide less consistent touchpoints with our members. We also offer financial services solutions which are designed to appeal to enterprises, including our At Work product and lending related services offered through our Loan Platform Business. Certain products, such as our complementary SoFi Relay product, do not provide direct sources of revenue but foster additional touch points with our members. We believe that our suite of financial services offerings provide many ways for our members to actively engage in getting their money right as well as attractive enterprise solutions. This enables us to deliver positive experiences through various channels, building trust and durable relationships which can ultimately demonstrate the effectiveness of our Financial Services Productivity Loop virtuous cycle.
SoFi Money
: Checking and savings accounts provide a digital banking experience which allows members to spend, save and earn interest and rewards in flexible ways. We believe SoFi Checking and Savings accounts held at SoFi Bank are attractive to our members and prospective members due to our differentiated offerings, including competitive interest rates, access to expanded FDIC insurance coverage of up to $3 million through our Insured Deposit Program and the convenience and benefits of being part of a cohesive, simplified financial ecosystem within our mobile platform.
SoFi Invest
: A mobile-first investment platform offering members access to trading and advisory solutions, such as active investing and robo-advisory. Our interactive investing experience fosters engagement by allowing members to view and monitor other investors’ activity on the platform. Our active investing service enables members to buy and sell stocks and ETFs, as well as alternative investment funds, mutual funds and money market funds, to engage in options trading, to
participate in IPOs, to buy and sell fractional shares, to engage in margin investing and to access a retirement investment account. Our robo-advisory service offers a variety of managed portfolios comprising ETFs and mutual funds that are built and managed by our investment committee with support from an asset management partner. Additionally, we provide introductory brokerage services to our members and have invested heavily to create an appealing mobile investing experience.
Loan Platform Business
: We provide lending related services to a broader set of members through our platform of enterprise partners. Revenue from the Loan Platform Business is fee-based. This includes (i) activity through which third-party partners leverage our end-to-end origination and servicing platform to acquire loans within their credit specifications on a fee per loan basis, (ii) referred loans originated by a third-party partner to which we provide pre-qualified borrower referrals, and (iii) activity related to certain loans associated with our Lantern financial services marketplace platform. In addition, we offer loan servicing support through our lending business. See “
Lending Segment
” for more information.
Additional financial services solutions offered within our platform include:
•
SoFi Credit Card
: Designed to help eligible members spend better. We offer three different credit card products, all of which feature no annual fee, no foreign transaction fees and cash back rewards on trips booked through SoFi Travel. The SoFi Essential credit card offers a reliable credit line for those focused on building or improving their credit scores. Our SoFi Unlimited and Everyday Cash Rewards cash back credit cards also feature flexible options to redeem cash back rewards through statement credit or other SoFi products, with a 10% boost on cash back rewards earned for SoFi Plus members.
•
SoFi Relay:
A personal finance management product that allows members to track all of their financial accounts in one place and gain meaningful insights into their financial health and habits to help them improve their financial standing, such as credit score monitoring and spending behaviors. SoFi Relay also provides us with unified intelligence about our members that offers information about what SoFi products and features may help our members best achieve their financial goals, allowing us to further personalize the SoFi experience for our members.
•
Lantern
: A financial services marketplace platform developed to help small businesses and individuals who do not qualify for SoFi products, through a simplified search and application experience that connects these users to alternative financial solutions from a curated network of other providers.
•
SoFi Protect
: A service through which we partner with providers who offer insurance products to help our members protect their assets, including providers across auto, life, homeowners, renters, and cyber insurance products and estate planning.
•
SoFi Travel
: A service through which we partner with a provider to offer an easy travel search and booking experience that can be managed directly through the SoFi app or website, alongside expanded member benefits including member prices on certain bookings and additional cash back rewards on purchases made with SoFi Credit Card.
•
SoFi At Work
: A service through which we partner with other enterprises looking for a seamless way to provide financial benefits to their employees, such as student loan payments made on their employees’ behalf.
We believe that the content and features we provide within our mobile application can spur more financial education, which leads to more ways for our members to actively engage in getting their money right.
We earn revenues, both net interest income and fee-based, in connection with our Financial Services segment primarily in the ways listed below. See
Note 16. Business Segment Information
and
Note 2. Revenue
to the Notes to Condensed Consolidated Financial Statements for additional information on the FTP framework and Financial Services revenue from contracts with customers. Certain products, such as our complementary product SoFi Relay, do not provide direct sources of revenue. Revenue is driven primarily by variability in product utilization by members, as well as volume of transactions related to arrangements that we enter into with enterprise partners as outlined below.
•
Net interest income
: Net interest income is a key component of the profitability of our Financial Services segment as it relates primarily to our SoFi Money and credit card products. Net interest income on SoFi Money is based on interest income determined using our FTP framework, net of interest expense based on the interest rate offered to our members on their deposits. Net interest income on credit card is based on the contractual interest included in credit card agreements, net of interest expense as determined using the FTP framework.
•
Loan Platform Business, other fees
: Through our Loan Platform Business, we originate loans on behalf of third-party partners, for which we receive a specified fee upon sale. The fee includes components for a fixed price per loan and recognition of servicing assets. These fees accounted for 63% of our total Financial Services noninterest income for the nine months ended September 30, 2025.
•
Referral fees
: Through strategic partnerships, we earn a specified referral fee in connection with referral activity we facilitate through our platform, inclusive of referral fees generated through our Loan Platform Business for providing pre-qualified borrower referrals (referred loans) to a third-party partner who separately contracts with a loan originator. Referral fees are paid to us by third-party partners that offer services to end users who do not use one of our product offerings, but who were referred to the partners through our platform. Our referral fee is calculated as either a fixed price per successful referral, a percentage of the funded loan, or a percentage of the transaction volume between the enterprise partners and referred consumers. Total referral fees, inclusive of referral fees generated through our Loan Platform Business, accounted for 13% of our total Financial Services noninterest income for the nine months ended September 30, 2025.
•
Interchange fees
: We earn interchange fees from our SoFi-branded debit cards and credit cards. These fees are remitted by merchants and represent a percentage of the underlying transaction value processed through a payment network. We engage a card association and enter into contracts that establish the shared economics of SoFi-branded transaction cards. Interchange fees accounted for 15% of our total Financial Services noninterest income for the nine months ended September 30, 2025.
•
Brokerage fees
: We earn brokerage fees primarily from our share lending and payment for order flow arrangements related to our SoFi Invest product, in which we benefit through a negotiated multi-year revenue sharing arrangement, since our members' brokerage activity drives the share lending and payment for order flow volume. Brokerage fees accounted for 5% of our total Financial Services noninterest income for the nine months ended September 30, 2025.
Business Highlights
SoFi is a financial services company that leverages technology to serve people and enterprises. We reported a number of key financial achievements in the three and nine months ended September 30, 2025, including total net revenue of $961.6 million and $2.6 billion, respectively, representing an increase of 38% and 33% , respectively, over total net revenue in the same periods of 2024. For the third quarter of 2025, total fee-based revenue reached a record of $408.7 million, compared to $272.1 million in the same period of 2024, a year-over-year increase of 50%. This was driven by strong performance from our Loan Platform Business, as well as origination fee revenue, referral fee revenue, interchange fee revenue and brokerage fee revenue. Diluted EPS for the three and nine months ended September 30, 2025 was $0.11 and $0.25, respectively, compared to diluted EPS of $0.05 and $0.08, respectively, in the same periods of 2024. Diluted EPS for the 2024 periods do not include benefits from the gain on convertible debt exchanges in the first and third quarters of 2024.
The following tables set forth selected financial data:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands, except per share amounts)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Net interest income
$
585,114
$
431,010
$
154,104
36
%
$
1,601,677
$
1,246,312
$
355,365
29
%
Total noninterest income
376,486
266,111
110,375
41
%
986,626
694,422
292,204
42
%
Total net revenue
961,600
697,121
264,479
38
%
2,588,303
1,940,734
647,569
33
%
Provision for credit losses
9,199
6,013
3,186
53
%
24,912
24,835
77
—
%
Total noninterest expense
803,850
627,253
176,597
28
%
2,222,866
1,742,478
480,388
28
%
Net income
$
139,392
$
60,745
$
78,647
129
%
$
307,771
$
166,192
$
141,579
85
%
Earnings per share – diluted
$
0.11
$
0.05
$
0.06
120
%
$
0.25
$
0.08
$
0.17
213
%
Net interest margin
5.84
%
5.57
%
5.90
%
5.76
%
($ in thousands)
September 30, 2025
December 31, 2024
$ Change
% Change
Loans held for sale
$
21,587,350
$
17,684,892
$
3,902,458
22
%
Loans held for investment, at fair value
11,827,987
8,597,368
3,230,619
38
%
Loans held for investment, at amortized cost
1,483,950
1,246,458
237,492
19
%
Total deposits
32,946,399
25,978,204
6,968,195
27
%
Total risk-based capital ratio, SoFi Technologies
20.2
%
16.2
%
Total risk-based capital ratio, SoFi Bank
17.8
%
17.5
%
Continued growth in both total members and products, along with improving operating efficiency, reflects the benefits of our broad product suite and Financial Services Productivity Loop strategy. Total members reached over 12.6 million as of
September 30, 2025, a 35% increase from the prior year period, while total products reached nearly 18.6 million as of September 30, 2025, a 36% year-over-year increase.
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Lending
Total net revenue
$
493,382
$
396,245
97,137
25
%
$
1,350,267
$
1,067,426
282,841
26
%
Contribution profit
261,600
238,928
22,672
9
%
745,245
644,585
100,660
16
%
Technology Platform
Total net revenue
114,578
102,539
12,039
12
%
327,838
292,343
35,495
12
%
Contribution profit
32,371
32,955
(584)
(2)
%
96,479
94,848
1,631
2
%
Financial Services
Total net revenue
419,623
238,308
181,315
76
%
1,085,275
564,991
520,284
92
%
Contribution profit
225,557
99,758
125,799
126
%
562,121
192,152
369,969
193
%
Lending segment contribution profit of $261.6 million and $745.2 million for the three and nine months ended September 30, 2025, respectively, at a segment contribution margin of 53% and 55%, respectively, increased 9% and 16% over the respective 2024 periods, which had a segment contribution margin of 60% and 60%, respectively. Lending segment performance was driven by net interest income primarily driven by growth in average loan balances.
Origination volume for our Lending products increased 57% and 62% for the three and nine months ended September 30, 2025, respectively, as a result of continued strong member demand for personal loans, student loans and home loans as well as strong demand from capital markets partners. Overall, we sold, or transferred through our Loan Platform Business, more than $4.6 billion and $11.1 billion in total of personal loans, student loans and home loans during the three and nine months ended September 30, 2025, respectively. We believe that the growth opportunity for the Loan Platform Business continues to be strong.
Technology Platform segment contribution profit of $32.4 million and $96.5 million for the three and nine months ended September 30, 2025, respectively, decreased 2% and increased 2% over the respective 2024 periods, and total net revenue of $114.6 million and $327.8 million for the three and nine months ended September 30, 2025, respectively, increased 12% over the respective 2024 periods. Technology Platform total enabled client accounts was 158 million down from 160 million in the prior year period. SoFi continues to diversify its Technology Platform client base. During the quarter, SoFi announced partnerships with several more U.S. consumer brands as we continue to work with a broader range of companies to help bring innovative programs that drive greater loyalty and engagement with their customers.
Within our Financial Services segment, contribution profit of $225.6 million and $562.1 million for the three and nine months ended September 30, 2025, respectively, significantly improved compared to a contribution profit of $99.8 million and $192.2 million in the respective 2024 periods. Total net revenue of $419.6 million and $1.1 billion for the three and nine months ended September 30, 2025, respectively, increased 76% and 92% over the respective 2024 periods. In the third quarter of 2025, we generated $164.9 million in loan platform fees, driven by $3.4 billion of personal loans originated on behalf of third parties, as well as referrals. Additionally, our Loan Platform Business generated $3.0 million in servicing cash flow which is recorded in our Lending segment. In total, our Loan Platform Business added $167.9 million to our consolidated adjusted net revenue across these two segments. We also continued to see healthy growth in interchange fee revenue in the third quarter of 2025, up 55% year-over-year, driven by increased spend across Money and Credit Card. We plan to continue to pursue opportunities to increase fee-based revenue.
We achieved continued strong growth in member deposits and strong deposit contribution from direct deposit members, ending the period with $32.9 billion of total deposits as of September 30, 2025, allowing us to maintain diversified sources of funding. Total deposit funds grew nearly $3.4 billion during the quarter. We continue to provide our members with access to expanded FDIC insurance coverage through a network of participating banks in our Insured Deposit Program, further enhancing the benefits of our offering to our members.
The strength of our results underscores our belief that our suite of differentiated products and services provides the foundation for a diversified business that can endure through market cycles as well as in the face of exogenous factors. For instance, our access to multiple channels of funding, including deposit and loan warehouse funding, provides an increased optionality in sourcing liquidity through different environments and periods of capital markets volatility, as well as increases our flexibility to capture additional net interest margin and optimize returns. This typically provides more stable earnings in any macroeconomic environment, but is particularly important during times of macroeconomic volatility.
During the first quarter of 2025, we added a fee-based subscription option to get access to SoFi Plus, our premium financial membership that brings together the best of all we have to offer, with exclusive access to preferred pricing on products, extra rewards, complimentary financial planning, live events and more. Members can still access SoFi Plus by setting up direct deposit to a SoFi Money checking and savings account.
We continue to strive to innovate and develop new products and services, and have announced the first two crypto and blockchain innovations across our products and services. First is self-serve global remittance services which allows SoFi Money members to seamlessly and securely transfer money internationally, to help our members support family abroad, make purchases outside the U.S., or manage their money across borders. Members are currently able to send money to Mexico, with planned rollouts into additional international markets in the future. The second is our return to crypto investing, which when launched, is expected to provide members the ability to buy, sell, and hold a selection of crypto currencies.
Non-GAAP Financial Measures
This Quarterly Report on Form 10-Q presents information about certain non-GAAP financial measures provided as supplements to the results provided in accordance with GAAP. Our management and Board of Directors use these non-GAAP measures, to evaluate our operating performance, formulate business plans, help better assess our overall liquidity position, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. Accordingly, we believe that these non-GAAP measures provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors. These non-GAAP measures have limitations as analytical tools, and should not be considered in isolation from, or as a substitute for, the analysis of other GAAP financial measures. Other companies may not use these non-GAAP measures or may use similar measures that are defined in a different manner. Therefore, our non-GAAP measures may not be directly comparable to similarly titled measures of other companies.
Adjusted Net Revenue
Adjusted net revenue is a non-GAAP measure. Adjusted net revenue is defined as total net revenue, adjusted to exclude the fair value changes in servicing rights and residual interests classified as debt due to valuation inputs and assumptions changes, which relate only to our Lending segment, as well as gains and losses on extinguishment of debt. We adjust total net revenue to exclude these items, as they are non-cash charges that are not realized during the period or not indicative of our core operating performance, and therefore positive or negative changes do not impact the cash available to fund our operations. Management believes this measure is useful because it enables management and investors to assess our underlying operating performance and cash available to fund our operations. In addition, management uses this measure to better decide on the proper expenses to authorize for each of our operating segments, to ultimately help achieve target contribution profit margins.
The following table reconciles adjusted net revenue to total net revenue, the most directly comparable GAAP measure:
Three Months Ended September 30,
Nine Months Ended September 30,
($ in thousands)
2025
2024
2025
2024
Total net revenue (GAAP)
$
961,600
$
697,121
$
2,588,303
$
1,940,734
Servicing rights – change in valuation inputs or assumptions
(1)
(11,989)
(4,362)
(9,789)
(11,242)
Residual interests classified as debt – change in valuation inputs or assumptions
(2)
15
9
62
83
Gain on extinguishment of debt
(3)
—
(3,323)
—
(62,517)
Adjusted net revenue (non-GAAP)
$
949,626
$
689,445
$
2,578,576
$
1,867,058
___________________
(1)
Reflects changes in fair value inputs and assumptions on servicing rights, including conditional prepayment, default rates and discount rates. These assumptions are highly sensitive to market interest rate changes and are not indicative of our performance or results of operations. Moreover, these non-cash charges are unrealized during the period and, therefore, have no impact on our cash flows from operations.
(2)
Reflects changes in fair value inputs and assumptions on residual interests classified as debt, including conditional prepayment, default rates and discount rates. When third parties finance our consolidated securitization VIEs by purchasing residual interests, we receive proceeds at the time of the closing of the securitization and, thereafter, pass along contractual cash flows to the residual interest owner. These residual debt obligations are measured at fair value on a recurring basis, but they have no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business.
(3)
Reflects gain on extinguishment of debt. Gains and losses are recognized during the period of extinguishment for the difference between the net carrying amount of debt extinguished and the fair value of equity securities issued.
The following table reconciles adjusted net revenue to total net revenue, the most directly comparable GAAP measure, for the quarterly periods presented:
Quarter Ended
($ in thousands)
September 30,
2025
June 30,
2025
March 31,
2025
December 31,
2024
September 30,
2024
Total net revenue (GAAP)
$
961,600
$
854,944
$
771,759
$
734,125
$
697,121
Servicing rights – change in valuation inputs or assumptions
(1)
(11,989)
3,274
(1,074)
4,962
(4,362)
Residual interests classified as debt – change in valuation inputs or assumptions
(2)
15
12
35
25
9
Gain on extinguishment of debt
(3)
—
—
—
—
(3,323)
Adjusted net revenue (non-GAAP)
$
949,626
$
858,230
$
770,720
$
739,112
$
689,445
___________________
(1)
See footnote (1) to the table above.
(2)
See footnote (2) to the table above.
(3)
See footnote (3) to the table above.
The following table reconciles adjusted net revenue for the Lending segment to total net revenue for the Lending segment, the most directly comparable GAAP measure:
Three Months Ended September 30,
Nine Months Ended September 30,
($ in thousands)
2025
2024
2025
2024
Total net revenue – Lending (GAAP)
$
493,382
$
396,245
$
1,350,267
$
1,067,426
Servicing rights – change in valuation inputs or assumptions
(1)
(11,989)
(4,362)
(9,789)
(11,242)
Residual interests classified as debt – change in valuation inputs or assumptions
(2)
15
9
62
83
Adjusted net revenue – Lending (non-GAAP)
$
481,408
$
391,892
$
1,340,540
$
1,056,267
___________________
(1)
See footnote (1) to the table above.
(2)
See footnote (2) to the table above.
Adjusted Contribution Margin and Incremental Adjusted Contribution Margin — Lending
Adjusted contribution margin and incremental adjusted contribution margin are non-GAAP measures and relate only to our Lending segment. Adjusted contribution margin is defined as segment contribution profit for the Lending segment, divided by adjusted net revenue for the Lending segment, a non-GAAP measure. Incremental adjusted contribution margin is defined as the change in segment contribution profit for our Lending segment, divided by change in adjusted net revenue for the Lending segment. See ‘
Adjusted Net Revenue’
above for a reconciliation of Lending segment adjusted net revenue.
Management believes adjusted contribution margin metrics are useful because they enable management and investors to assess the underlying operating performance of our Lending segment, by removing the impact of changes in volume over periods to present a comparable view of segment contribution profit, which is a measure of the direct profitability of each of our reportable segments, as a percentage of segment adjusted net revenue for the Lending segment during each period.
The following table presents a reconciliation of adjusted contribution margin and incremental adjusted contribution margin for our reportable Lending segment:
(1)
Contribution margin is defined for each of our reportable segments as contribution profit (loss), divided by net revenue. Incremental contribution margin for each of our reportable segments is defined as the change in segment contribution profit (loss), divided by change in net revenue.
(2)
Refer to ‘
Adjusted Net Revenue
’ above for reconciliation of this non-GAAP measure.
Adjusted EBITDA, Adjusted EBITDA Margin and Incremental Adjusted EBITDA Margin
Adjusted EBITDA, adjusted EBITDA margin and incremental adjusted EBITDA margin are non-GAAP measures. Adjusted EBITDA is defined as net income, adjusted to exclude, as applicable: (i) corporate borrowing-based interest expense (our adjusted EBITDA measure is not adjusted for warehouse or securitization-based interest expense, nor deposit interest expense and finance lease liability interest expense, as these are direct operating expenses), (ii) income tax expense (benefit), (iii) depreciation and amortization, (iv) share-based expense (inclusive of equity-based payments to non-employees), (v) restructuring charges, (vi) impairment expense (inclusive of goodwill impairments and property, equipment and software abandonments), (vii) transaction-related expenses, (viii) foreign currency impacts related to operations in highly inflationary countries, (ix) fair value changes in each of servicing rights and residual interests classified as debt due to valuation assumptions, (x) gain on extinguishment of debt, and (xi) other charges, as appropriate, that are not expected to recur and are not indicative of our core operating performance.
Adjusted EBITDA margin is computed as adjusted EBITDA divided by adjusted net revenue. Incremental adjusted EBITDA margin is defined as the change in adjusted EBITDA, divided by change in adjusted net revenue. See ‘
Adjusted Net Revenue’
above for a reconciliation of this non-GAAP measure.
Management believes adjusted EBITDA, adjusted EBITDA margin and incremental adjusted EBITDA margin are useful measures for period-over-period comparisons of our business. These measures enable management and investors to assess our core operating performance or results of operations by removing the effects of certain non-cash items and charges, as well as the impact of changes in volume over periods as applicable. In addition, management uses these measures to help evaluate cash flows generated from operations and the extent of additional capital, if any, required to invest in strategic initiatives.
The following table reconciles adjusted EBITDA to net income, the most directly comparable GAAP measure, and presents the computations of adjusted EBITDA margin and incremental adjusted EBITDA margin:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
2025
2024
$ Change
Net income (GAAP)
$
139,392
$
60,745
$
78,647
$
307,771
$
166,192
$
141,579
Non-GAAP adjustments:
Interest expense – corporate borrowings
(1)
11,595
12,871
(1,276)
34,527
36,307
(1,780)
Income tax expense
(2)
9,159
3,110
6,049
32,754
7,229
25,525
Depreciation and amortization
59,245
51,791
7,454
171,271
149,953
21,318
Share-based expense
66,469
63,646
2,823
193,481
179,785
13,696
Restructuring charges
(3)
41
1,275
(1,234)
928
1,275
(347)
Foreign currency impact of highly inflationary subsidiaries
(4)
2,954
475
2,479
5,296
843
4,453
Transaction-related expense
(5)
—
—
—
—
615
(615)
Servicing rights – change in valuation inputs or assumptions
(6)
(11,989)
(4,362)
(7,627)
(9,789)
(11,242)
1,453
Residual interests classified as debt – change in valuation inputs or assumptions
(7)
15
9
6
62
83
(21)
Gain on extinguishment of debt
(8)
—
(3,323)
3,323
—
(62,517)
62,517
Total adjustments
137,489
125,492
11,997
428,530
302,331
126,199
Adjusted EBITDA (non-GAAP)
$
276,881
$
186,237
$
90,644
$
736,301
$
468,523
$
267,778
Total net revenue (GAAP)
$
961,600
$
697,121
$
264,479
$
2,588,303
$
1,940,734
$
647,569
Net income margin (GAAP)
14
%
9
%
12
%
9
%
Incremental net income margin (GAAP)
30
%
22
%
Adjusted net revenue (non-GAAP)
(9)
$
949,626
$
689,445
$
260,181
$
2,578,576
$
1,867,058
$
711,518
Adjusted EBITDA margin (non-GAAP)
29
%
27
%
29
%
25
%
Incremental adjusted EBITDA margin (non-GAAP)
35
%
38
%
___________________
(1)
Our adjusted EBITDA measure adjusts for corporate borrowing-based interest expense, as these expenses are a function of our capital structure. Corporate borrowing-based interest expense includes interest on our revolving credit facility, as well as interest expense and the amortization of debt discount and debt issuance costs on our convertible notes.
(2)
The income tax expense recognized in 2025 is primarily attributable to the Company’s profitability, partially offset by discrete tax benefits for stock compensation recorded in each quarter. See
Note 13. Income Taxes
to the Notes to Condensed Consolidated Financial Statements for additional information.
(3)
Restructuring charges relate to legal entity restructuring.
(4)
Foreign currency charges reflect the impacts of highly inflationary accounting for our operations in Argentina, which are related to our Technology Platform segment and commenced in the first quarter of 2022 with the Technisys Merger.
(5)
Transaction-related expense in the 2024 periods included financial advisory and professional services costs associated with our acquisition of Wyndham.
(6)
Reflects changes in fair value inputs and assumptions, including market servicing costs, conditional prepayment, default rates and discount rates. This non-cash change is unrealized during the period and, therefore, has no impact on our cash flows from operations. As such, these positive and negative changes in fair value attributable to assumption changes are adjusted out of net income to provide management and financial users with better visibility into the earnings available to finance our operations.
(7)
Reflects changes in fair value inputs and assumptions, including conditional prepayment, default rates and discount rates. When third parties finance our consolidated VIEs through purchasing residual interests, we receive proceeds at the time of the securitization close and, thereafter, pass along contractual cash flows to the residual interest owner. These obligations are measured at fair value on a recurring basis, which has no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business. As such, these positive and negative non-cash changes in fair value attributable to assumption changes are adjusted out of net income to provide management and financial users with better visibility into the earnings available to finance our operations.
(8)
Reflects gain on extinguishment of debt. Gains and losses are recognized during the period of extinguishment for the difference between the net carrying amount of debt extinguished and the fair value of equity securities issued.
(9)
Refer to ‘
Adjusted Net Revenue
’ above for reconciliation of this non-GAAP measure.
The following table reconciles adjusted EBITDA to net income, the most directly comparable GAAP measure, for the quarterly periods presented:
Quarter Ended
($ in thousands)
September 30,
2025
June 30,
2025
March 31,
2025
December 31,
2024
September 30,
2024
Net income (GAAP)
$
139,392
$
97,263
$
71,116
$
332,473
$
60,745
Non-GAAP adjustments:
Interest expense – corporate borrowings
11,595
11,504
11,428
12,039
12,871
Income tax expense (benefit)
9,159
14,929
8,666
(272,549)
3,110
Depreciation and amortization
59,245
56,743
55,283
53,545
51,791
Share-based expense
66,469
63,256
63,756
66,367
63,646
Restructuring charges
41
36
851
255
1,275
Foreign currency impact of highly inflationary subsidiaries
2,954
2,066
276
840
475
Servicing rights – change in valuation inputs or assumptions
(11,989)
3,274
(1,074)
4,962
(4,362)
Residual interests classified as debt – change in valuation inputs or assumptions
15
12
35
25
9
Gain on extinguishment of debt
—
—
—
—
(3,323)
Total adjustments
137,489
151,820
139,221
(134,516)
125,492
Adjusted EBITDA (non-GAAP)
$
276,881
$
249,083
$
210,337
$
197,957
$
186,237
Total net revenue (GAAP)
$
961,600
$
854,944
$
771,759
$
734,125
$
697,121
Net income margin (GAAP)
14
%
11
%
9
%
45
%
9
%
Adjusted net revenue (non-GAAP)
$
949,626
$
858,230
$
770,720
$
739,112
$
689,445
Adjusted EBITDA margin (non-GAAP)
29
%
29
%
27
%
27
%
27
%
Adjusted Net Income, Adjusted Net Income Margin, Incremental Adjusted Net Income Margin and Adjusted EPS
Adjusted net income, adjusted net income margin, incremental adjusted net income margin and adjusted diluted earnings per share are non-GAAP measures. Adjusted net income is defined as net income, adjusted to exclude, as applicable, goodwill impairment expense and certain income tax benefits that are not expected to recur and are not indicative of our core operating performance.
Adjusted diluted earnings per share (“adjusted EPS”) is a non-GAAP financial measure that adjusts GAAP diluted earnings per share. Adjusted EPS is computed by dividing net income attributable to common stockholders, adjusted to exclude, as applicable, goodwill impairment expense and certain income tax benefits that are not expected to recur and are not indicative of our core operating performance, by the diluted weighted average number of shares of common stock outstanding during the
period, excluding the dilutive impact of the 2026 and 2029 convertible notes under the if-converted method for which the 2026 and 2029 capped call transactions, respectively, would deliver cash or shares to offset dilution.
Adjusted net income margin is computed as adjusted net income divided by adjusted net revenue. Incremental adjusted net income margin is defined as the change in adjusted net income, divided by change in adjusted net revenue. See ‘
Adjusted Net Revenue’
above for a reconciliation of this non-GAAP measure.
Management believes adjusted net income, adjusted net income margin, incremental adjusted net income margin and adjusted EPS are useful because they enable management and investors to assess our core operating performance or results of operations, by removing the effects of certain non-cash items and charges to present a comparable view for period over period comparisons of our business.
The following table: (i) reconciles adjusted net income to net income, the most directly comparable GAAP measure, (ii) reconciles adjusted EPS to diluted earnings per share, the most directly comparable GAAP measure, and (iii) presents the computations of adjusted net income margin and incremental adjusted net income margin.
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ and shares in thousands, except per share amounts)
(1)
2025
2024
$ Change
2025
2024
$ Change
Net income (GAAP)
$
139,392
$
60,745
$
78,647
$
307,771
$
166,192
$
141,579
Adjusted net income (non-GAAP)
$
139,392
$
60,745
$
78,647
$
307,771
$
166,192
$
141,579
Numerator:
Net income attributable to common stockholders – diluted (GAAP)
(2)
$
139,738
$
58,059
$
308,807
$
88,928
Adjusted net income attributable to common stockholders – diluted (non-GAAP)
$
139,738
$
58,059
$
308,807
$
88,928
Denominator:
Weighted average common stock outstanding – diluted (GAAP)
1,291,011
1,104,450
1,220,053
1,078,402
Non-GAAP adjustments:
Dilutive impact of convertible notes
(3)
(20,630)
—
(25,614)
—
Adjusted weighted average common stock outstanding – diluted (non-GAAP)
1,270,381
1,104,450
1,194,439
1,078,402
Earnings per share – diluted (GAAP)
(2)
$
0.11
$
0.05
$
0.25
$
0.08
Impact of adjustments per share
—
—
0.01
—
Adjusted earnings per share – diluted (non-GAAP)
(2)
$
0.11
$
0.05
$
0.26
$
0.08
Net income margin (GAAP)
14
%
9
%
12
%
9
%
Adjusted net revenue (non-GAAP)
(4)
$
949,626
$
689,445
$
2,578,576
$
1,867,058
Adjusted net income margin (non-GAAP)
15
%
9
%
12
%
9
%
Incremental adjusted net income margin (non-GAAP)
30
%
20
%
____________________
(1)
Certain amounts may not recalculate exactly using the rounded amounts provided. Earnings per share is calculated based on unrounded numbers.
(2)
Diluted earnings per share and diluted net income attributable to common stockholders exclude gain on extinguishment of debt, net of tax, as well as interest expense incurred, net of tax, associated with convertible note activity during the period as evaluated under the if-converted method.
(3)
This non-GAAP adjustment excludes the dilutive impact of the 2026 and 2029 convertible notes, to the extent that the 2026 and 2029 capped call transactions, respectively, would deliver cash or shares to offset dilution.
(4)
Refer to '
Adjusted Net Revenue
' above for reconciliation of this non-GAAP measure.
The table below presents the key business metrics that management uses to evaluate our business, measure our performance, identify trends and make strategic decisions:
September 30, 2025
September 30, 2024
Variance
% Change
Members
12,642,375
9,372,615
3,269,760
35
%
Total Products
18,553,053
13,650,730
4,902,323
36
%
Total Products — Lending segment
2,462,588
1,890,761
571,827
30
%
Total Products — Financial Services segment
16,090,465
11,759,969
4,330,496
37
%
Total Accounts — Technology Platform segment
157,859,670
160,179,299
(2,319,629)
(1)
%
See
“Summary Results by Segment”
for additional metrics we review at the segment level.
Members
We refer to our customers as “members”. We define a member as someone who has a lending relationship with us through origination and/or ongoing servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. Our members have access to our CFPs, our member events, our content, educational material, news, and our tools and calculators, which are provided at no cost to the member. Additionally, our mobile application and website have a member home experience that is personalized and delivers content to a member about what they must do that day in their financial life, what they should consider doing that day in their financial life, and what they can do that day in their financial life. Beginning in the first quarter of 2024, we aligned our methodology for calculating member and product metrics with our member and product definitions to include co-borrowers, co-signers, and joint- and co-account holders, as applicable. Quarterly amounts for prior periods were determined to be immaterial and were not recast.
Once someone becomes a member, they are always considered a member unless they are removed in accordance with our terms of service, in which case, we adjust our total number of members. This could occur for a variety of reasons—including fraud or pursuant to certain legal processes—and, as our terms of service evolve together with our business practices, product offerings and applicable regulations, our grounds for removing members from our total member count could change. The determination that a member should be removed in accordance with our terms of service is subject to an evaluation process, following the completion, and based on the results, of which, relevant members and their associated products are removed from our total member count in the period in which such evaluation process concludes. However, depending on the length of the evaluation process, that removal may not take place in the same period in which the member was added to our member count or the same period in which the circumstances leading to their removal occurred. For this reason, our total member count may not yet reflect adjustments that may be made once ongoing evaluation processes, if any, conclude.
We view members as an indication not only of the size and a measurement of growth of our business, but also as a measure of the significant value of the data we have collected over time. The data we collect from our members helps us to, among other things: (i) assess loan life performance data on each loan in our ecosystem, which can inform risk-based interest rates that we can offer our members, (ii) understand our members’ spending behavior to identify and suggest other products we offer that may align with the members’ financial needs, and (iii) enhance our opportunities to sell additional products to our members, as our members represent a vital source of marketing opportunities. When we provide additional products to members, it helps improve our unit economics per member, as we save on marketing costs that we would otherwise incur to attract new members. It also increases the lifetime value of an individual member. This in turn enhances our Financial Services Productivity Loop.
Member growth is generally an indicator of future revenue, but is not directly correlated with revenues, since not all members who sign up for one of our products fully utilize or continue to use our products, and not all of our products (such as our complimentary product, SoFi Relay) provide direct sources of revenue.
Since our inception through September 30, 2025, we have served approximately 12.6 million members who have used approximately 18.6 million products on the SoFi platform.
Total products refers to the aggregate number of lending and financial services products that our members have selected on our platform since our inception through the reporting date, whether or not the members are still registered for such products. Total products is a primary indicator of the size and reach of our Lending and Financial Services segments. Management relies on total products metrics to understand the effectiveness of our member acquisition efforts and to gauge the propensity for members to use more than one product.
In our Lending segment, total products refers to the number of personal loans, student loans and home loans that have been originated through our platform through the reporting date, inclusive of loans which we originate as part of our Loan Platform Business, whether or not such loans have been paid off. If a member has multiple loan products of the same loan product type, such as two personal loans, that is counted as a single product. However, if a member has multiple loan products across loan product types, such as one personal loan and one home loan, that is counted as two products. The account of a co-borrower or co-signer is not considered a separate lending product.
In our Financial Services segment, total products refers to the number of SoFi Money accounts (inclusive of checking and savings accounts held at SoFi Bank and cash management accounts), SoFi Invest accounts, SoFi Credit Card accounts (including accounts with a zero dollar balance at the reporting date), referred loans (which are originated by a third-party partner to which we provide pre-qualified borrower referrals), SoFi At Work accounts and SoFi Relay accounts (with either credit score monitoring enabled or external linked accounts) that have been opened through our platform through the reporting date. Checking and savings accounts are considered one account within our total products metric. Our SoFi Invest service is composed of two products: active investing accounts and robo-advisory accounts. Our members can select any one or combination of the types of SoFi Invest products. If a member has multiple SoFi Invest products of the same account type, such as two active investing accounts, that is counted as a single product. However, if a member has multiple SoFi Invest products across account types, such as one active investing account and one robo-advisory account, those separate account types are considered separate products. The account of a joint- or co-account holder is considered a separate financial services product. In the event a member is removed in accordance with our terms of service, as discussed under
“Members”
above, the member’s associated products are also removed.
Product growth is generally an indicator of future revenue, but is not directly correlated with revenues, since not all members who sign up for one of our products immediately or fully utilize or continue to use our products, and not all of our products (such as our complimentary product, SoFi Relay) provide direct sources of revenue. Further, product growth may not directly correlate with expense growth as a result of the effects of the Financial Services Productivity Loop.
See “
Consolidated Results of Operations
” and “
Summary Results by Segment
” for discussion and analysis of operating results.
Total lending products were composed of the following:
Lending Products
September 30, 2025
September 30, 2024
Variance
% Change
Personal loans
(1)
1,791,918
1,305,246
486,672
37
%
Student loans
622,840
551,838
71,002
13
%
Home loans
47,830
33,677
14,153
42
%
Total lending products
2,462,588
1,890,761
571,827
30
%
___________________
(1)
Includes loans which we originate as part of our Loan Platform Business.
Total financial services products were composed of the following:
Financial Services Products
September 30, 2025
September 30, 2024
Variance
% Change
Money
(1)
6,336,705
4,720,305
1,616,400
34
%
Invest
3,045,078
2,394,367
650,711
27
%
Credit Card
392,008
264,937
127,071
48
%
Referred loans
(2)
135,535
73,090
62,445
85
%
Relay
6,033,791
4,199,602
1,834,189
44
%
At Work
147,348
107,668
39,680
37
%
Total financial services products
16,090,465
11,759,969
4,330,496
37
%
___________________
(1)
Includes checking and savings accounts held at SoFi Bank, and cash management accounts.
(2)
Limited to loans wherein we provide third party fulfillment services as part of our Loan Platform Business.
Technology Platform Total Accounts
In our Technology Platform segment, total accounts refers to the number of open accounts at Galileo as of the reporting date. We include intercompany accounts on the Galileo platform as a service in our total accounts metric to better align with the Technology Platform segment revenue reported in
Note 16. Business Segment Information
to the Notes to Condensed Consolidated Financial Statements, which includes intercompany revenue. Intercompany revenue is eliminated in consolidation. Total accounts is a primary indicator of the accounts dependent upon our technology platform to use virtual card products, virtual wallets, make peer-to-peer and bank-to-bank transfers, receive early paychecks, separate savings from spending balances, make debit transactions and rely upon real-time authorizations, all of which result in revenues for the Technology Platform segment. We do not measure total accounts for other products and solutions for which the revenue model is not primarily dependent upon being a fully integrated, stand-ready service.
Our future operating results and cash flows are dependent upon a number of opportunities, challenges and other factors, including our loan origination volume, financial services products and member activity on our platform, growth in technology platform clients, competition and industry trends, general economic conditions and our ability to optimize our national bank charter. The key factors affecting our operating results are discussed in our Annual Report on Form 10-K for the year ended December 31, 2024, with notable updates provided herein.
Industry Trends and General Economic Conditions
The Federal Reserve decreased the benchmark interest rate in September and October 2025, citing softening labor market conditions, along with continued, but moderating, inflationary pressures. Many financial market participants anticipate one additional rate cut before year-end, though the timing and magnitude of further adjustments, if any, remains uncertain. We have continued to see strong demand for our deposits as a result of our competitive interest rate offering and access to expanded FDIC insurance coverage through a network of participating banks in our Insured Deposit Program. High consumer borrowing costs have weighed on demand for certain loan products, particularly refinancing, although recent Federal Reserve actions could provide incremental relief if borrowing costs begin to ease. If the Federal Reserve does not effectively continue to curb inflation, interest rates were to rise unexpectedly or too quickly, or macroeconomic conditions deteriorate, it could have a negative impact on the overall economy and result in reduced credit demand and affordability, worsening credit quality and delinquencies and weakened consumer confidence, which could adversely impact our results of operations.
In addition to benchmark interest rate considerations, economic and market volatility may adversely impact our liquidity, results of operations and financial condition. Our credit trends continued to be strong in the third quarter of 2025 after seeing delinquencies peak over one year ago in the first quarter of 2024. Annualized charge-off rates decreased year-over-year across several portfolios, reflecting improvements in overall credit quality. Changes or uncertainty persists with respect to the U.S. presidential administration, governmental policies and regulations, and evolving priorities and guidance, and may adversely impact our members, our technology platform clients, our counterparties, and our operations, earnings and capital. Negative changes to macroeconomic conditions may result in decreased demand for our products, increased operating costs and negatively impact our results of operations.
Fair Value of Loans
We generally measure our personal loans, student loans and home loans at fair value. Our fair value adjustments on loans impact our consolidated results of operations and include adjustments related to loans originated during the period, loans held at the balance sheet date, as well as gains (losses) on loans sold or repurchased during the period. Fair value adjustments made in each reporting period are impacted by factors such as, among others, interest rates, weighted average coupon, credit
spreads, actual and estimated losses, prepayment speeds, duration and previous loan sale execution on similar loans. In determining our fair value assumptions, we incorporate recent data impacting the capital markets, as well as factors specific to us. Changes in these factors, either positive or negative, can have a material impact on our results of operations.
The following table summarizes the significant inputs to the fair value model for personal and student loans:
Personal Loans
Student Loans
September 30,
2025
June 30,
2025
September 30,
2025
June 30,
2025
Weighted average coupon rate
(1)
13.11
%
13.17
%
5.89
%
5.98
%
Weighted average annual default rate
4.33
%
4.28
%
0.67
%
0.67
%
Weighted average conditional prepayment rate
26.90
%
26.45
%
11.27
%
11.28
%
Weighted average discount rate
4.55
%
4.67
%
3.90
%
3.97
%
___________________
(1)
Represents the average coupon rate on loans held on balance sheet, weighted by unpaid principal balance outstanding at the balance sheet date.
As of the third quarter of 2025 relative to the second quarter of 2025, we observed the following trends:
•
The weighted average discount rates on personal loans and student loans decreased by 12 bps and 7 bps, respectively. For personal loans, our discount rate assumptions decreased in the third quarter due to benchmark interest rates declining by 10 bps along with credit spreads tightening by 2 bps. For student loans, our discount rate assumptions decreased in the third quarter due to benchmark interest rates declining by 4 bps along with credit spreads tightening by 3 bps. Credit spread changes are indicated by asset-backed security and secondary markets.
•
The weighted average coupon rates on personal loans decreased by 6 bps, which reflects the impacts of increased originations and rate reduction passed on to borrowers related to drops during the third quarter.
•
The conditional prepayment rate on personal loans increased 45 bps and student loans decreased 1 basis point, reflecting the impact of expected changes in prepayments.
•
Annualized net charge-off rates on personal loans in the third quarter of 2025 were 2.60%, which remained lower than the assumed weighted average default rates in our fair value model of 4.33%. Personal loan charge-offs during each of the third, second and first quarters of 2025 were impacted by delinquent loan sales of $90.0 million of aggregate unpaid principal balance. Annualized net charge-off rates on student loans in the third quarter of 2025 of 0.69% were slightly higher than the assumed weighted average default rates in our fair value model of 0.67%. Our fair value assumption for annual default rate incorporates fair value markdowns on loans beginning when they are 10 days or more delinquent, with additional markdowns at 30 days, 60 days and 90 days past due.
The combination of these and other factors, including in period originations, resulted in fair value gains recognized on our personal and student loans portfolios, during the third quarter of 2025.
Student Lending
We expect we may continue to see an increase in student loan refinancing volume as borrowers may look to refinance at a lower rate as interest rates decline, or may look to extend the loan term given the high interest rate environment compared to recent historical periods. However, we expect that the timing and impact to our student loan refinancing product will largely depend on other factors, including expectations regarding the impact of the recent change in the U.S. presidential administration, the interest rate environment and how competitive our student loan refinancing products are compared to our competitors and macroeconomic factors.
Changes in law, regulations or governmental policies related to federal or private student loans could impact demand for our student loan products and our business in ways that are difficult to predict. For example, in the past, the government has provided relief measures for federal student loan borrowers, including, among others, a federal student loan payment moratorium and debt forgiveness measures. While student loan repayments resumed in October 2023 for certain federal student loans, beginning in May 2025, defaulted borrowers risked garnished wages, seized tax refunds, and reduced Social Security benefits. In July 2025, the One Big Beautiful Bill Act (Pub. L. No. 119-21) (“OBBB”) was signed into law, which among other provisions, eliminates Grad PLUS loans and imposes lower borrowing limits and restrictions on Parent PLUS loans, starting in July 2026, and establishes new repayment assistance plans. In August 2025, the Department of Education issued proposed rules that would narrow employer eligibility under the Public Service Loan Forgiveness program. We expect these changes could lead to incremental opportunities for SoFi’s student loan products; however, all such outcomes are highly uncertain.
The following table sets forth selected consolidated statements of income data:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Net interest income
$
585,114
$
431,010
$
154,104
36
%
$
1,601,677
$
1,246,312
$
355,365
29
%
Total noninterest income
376,486
266,111
110,375
41
%
986,626
694,422
292,204
42
%
Total net revenue
961,600
697,121
264,479
38
%
2,588,303
1,940,734
647,569
33
%
Provision for credit losses
9,199
6,013
3,186
53
%
24,912
24,835
77
—
%
Total noninterest expense
803,850
627,253
176,597
28
%
2,222,866
1,742,478
480,388
28
%
Income before income taxes
148,551
63,855
84,696
133
%
340,525
173,421
167,104
96
%
Income tax expense
(9,159)
(3,110)
(6,049)
195
%
(32,754)
(7,229)
(25,525)
353
%
Net income
$
139,392
$
60,745
$
78,647
129
%
$
307,771
$
166,192
$
141,579
85
%
Net Interest Income
The table below presents average balance and interest information for each major category of interest-earning assets and interest-bearing liabilities, along with net interest income and net interest margin. The table also presents period-over period changes in net interest income and the extent to which the variances are attributable to changes in the volume of our interest-earning assets and interest-bearing liabilities or changes in the interest rates related to these assets and liabilities.
Average Balances and Net Interest Earnings Analysis
Liabilities, Temporary Equity and Permanent Equity
Interest-bearing liabilities:
Demand deposits
$
2,194,369
$
7,922
0.48
%
$
2,166,523
$
36,928
2.28
%
$
101
$
(29,107)
$
(29,006)
Savings deposits
25,430,891
692,273
3.64
17,267,554
565,816
4.38
221,308
(94,851)
126,457
Time deposits
676,466
23,337
4.61
2,355,079
88,814
5.04
(57,979)
(7,498)
(65,477)
Total interest-bearing deposits
28,301,726
723,532
3.42
21,789,156
691,558
4.24
163,430
(131,456)
31,974
Warehouse facilities
2,075,066
82,229
5.30
1,586,955
76,731
6.46
19,099
(13,601)
5,498
Securitization debt
64,912
1,658
3.41
223,034
6,517
3.90
(4,043)
(816)
(4,859)
Other debt
(3)
1,757,225
38,682
2.94
1,792,464
42,762
3.19
(784)
(3,296)
(4,080)
Total debt
3,897,203
122,569
4.20
3,602,453
126,010
4.67
14,272
(17,713)
(3,441)
Residual interests classified as debt
558
—
—
3,059
—
—
—
—
—
Total interest-bearing liabilities
32,199,487
846,101
3.51
25,394,668
817,568
4.30
177,702
(149,169)
28,533
Total noninterest-bearing liabilities
901,605
747,999
Total liabilities
33,101,092
26,142,667
Total temporary equity
—
160,187
Total permanent equity
7,148,565
5,734,618
Total liabilities, temporary equity and permanent equity
$
40,249,657
$
32,037,472
Net interest income
(4)
$
1,601,677
$
1,246,312
$
322,919
$
32,446
$
355,365
Net interest margin
(5)
5.90
%
5.76
%
__________________
(1)
We calculate the changes in interest income and interest expense separately for each item. Volume and rate changes have been allocated on a consistent basis using the respective percentage changes in average balances and average rates.
(2)
Average balances were calculated on daily carrying balances.
(3)
Interest expense on other debt primarily includes debt issuance and discount expense, as well as interest expense on the revolving credit facility and convertible senior notes.
(4)
Net interest income is calculated as the excess of total interest income on interest-earning assets over total interest expense on interest-bearing liabilities.
(5)
Net interest margin is calculated as net interest income divided by total average interest-earning assets.
Three Months.
For the three months ended September 30, 2025 compared to the three months ended September 30, 2024, net interest income increased by $154.1 million, or 36%, and net interest margin increased by 27 bps. Average interest-earning assets increased by 29%, and average yields decreased by 45 bps, while average interest-bearing liabilities increased by 27% and the average cost of interest-bearing liabilities decreased by 76 bps.
The $154.1 million increase in net interest income was primarily driven by (i) higher interest income on loans of $158.6 million, which was primarily a function of an increase in origination volume, as well as longer loan holding periods and (ii) higher interest income from investment securities of $8.3 million primarily attributable to an increase in average balances.
These items were partially offset by higher interest expense on interest-bearing deposits of $16.6 million resulting from the net impact of higher interest-bearing deposit balances partially offset by lower rates.
Nine Months.
For the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024, net interest income increased by $355.4 million, or 29%, and net interest margin increased by 14 bps. Average interest-earning assets increased by 25% and average yields decreased by 51 bps, while average interest-bearing liabilities increased by 27% and the average cost of interest-bearing liabilities decreased by 79 bps.
The $355.4 million increase in net interest income was primarily driven by (i) higher interest income on loans of $370.2 million, which was primarily a function of higher average balances and origination volume, as well as longer loan
holding periods and (ii) higher interest income from investment securities of $33.7 million primarily attributable to higher average balances.
These items were partially offset by (i) higher interest expense on deposits of $32.0 million primarily attributable to higher average balances, (ii) lower interest income on interest-bearing deposits with banks of $19.9 million primarily attributable to lower rates, and (iii) higher interest expense on warehouse facilities of $5.5 million primarily attributable to higher average balances.
Noninterest Income
The following table presents the components of our total noninterest income:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Loan origination, sales, securitizations and servicing
$
65,431
$
80,012
$
(14,581)
(18)
%
$
189,091
$
205,517
$
(16,426)
(8)
%
Technology products and solutions
89,707
90,896
(1,189)
(1)
%
266,940
262,434
4,506
2
%
Loan platform fees
164,897
55,641
109,256
196
%
385,052
78,373
306,679
391
%
Other
56,451
39,562
16,889
43
%
145,543
148,098
(2,555)
(2)
%
Total noninterest income
$
376,486
$
266,111
$
110,375
41
%
$
986,626
$
694,422
$
292,204
42
%
Total noninterest income increased by $110.4 million, or 41%, and $292.2 million, or 42%, for the three and nine months ended September 30, 2025, respectively, compared to the three and nine months ended September 30, 2024.
Loan Origination, Sales, Securitizations and Servicing
Three Months
. Loan origination, sales, securitizations and servicing decreased by $14.6 million, or 18%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The decrease was driven primarily by lower fair value gains on personal and student loans. These decreases were partially offset by gains during the 2025 period compared to losses in the 2024 period on interest rate swap positions primarily related to personal loans and student loans, higher fair value gains on home loans in the 2025 period primarily impacted by increased loan origination volume, higher origination fees and net lower personal and student loan write-offs.
Nine Months
. Loan origination, sales, securitizations and servicing decreased by $16.4 million, or 8%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The decrease was driven primarily by losses during the 2025 period compared to gains in the 2024 period on interest rate swap positions primarily related to student loans and personal loans, lower fair value gains on personal loans and net higher personal and student loan write-offs. These decreases were partially offset by higher fair value gains on student loans, higher origination fees and higher fair value gains on home loans in the 2025 period primarily impacted by increased loan origination volume.
Technology Products and Solutions
Three Months.
Technology products and solutions decreased by $1.2 million, or 1%,for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The decrease was driven by a moderation in customer growth in our Technology Platform.
Nine Months.
Technology products and solutions increased by $4.5 million, or 2%,for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The increase was driven by increased processing and service arrangement activity among our integrated technology solutions clients.
Loan Platform Fees and Related Servicing
Three Months.
Loan platform fees and related servicing increased by $106.8 million, or 175%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was driven by an increase in Loan Platform Business originations, which grew 234% from the prior year period.
Nine Months.
Loan platform fees and related servicing increased by $304.0 million, or 336%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. This increase reflects a full period of Loan Platform Business originations during the 2025 period compared to the prior year period when the business was fully launched in the third quarter of 2024.
The following table presents the components of
noninterest income associated with our Loan Platform Business:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Loan platform fees
(1)
$
164,897
$
55,641
$
109,256
196
%
$
385,052
$
78,373
$
306,679
391
%
Servicing
(2)
3,022
5,517
(2,495)
(45)
%
9,548
12,206
(2,658)
(22)
%
Loan platform fees and servicing, total noninterest income
$
167,919
$
61,158
$
106,761
175
%
$
394,600
$
90,579
$
304,021
336
%
___________________
(1)
Recorded within
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income, and the Financial Services reportable segment.
(2)
Recorded within
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income, and the Lending reportable segment. Amounts reflect revenue from our servicing agreements on loans which we did not originate, excluding the impacts of changes in fair value inputs and assumptions on related servicing rights as they were immaterial for all periods presented.
Other
Three Months.
Other noninterest income increased by $16.9 million, or 43%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was driven by higher interchange and brokerage income.
Nine Months.
Other noninterest income decreased by $2.6 million, or 2%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The decrease was driven by a gain on extinguishment of debt during the 2024 period partially offset by higher interchange and brokerage income.
Provision for Credit Losses
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Credit card
$
9,536
$
6,126
$
3,410
56
%
$
25,256
$
24,727
$
529
2
%
Commercial and consumer banking
(337)
(113)
(224)
198
%
(344)
108
(452)
n/m
Total
$
9,199
$
6,013
$
3,186
53
%
$
24,912
$
24,835
$
77
—
%
Three Months.
The provision for credit losses was $9.2 million for the three months ended September 30, 2025, reflecting net charge-offs of $6.4 million and an allowance increase of $2.8 million. Net charge-offs of $6.4 million decreased $3.1 million compared to the three months ended September 30, 2024, driven by lower credit card charge-offs primarily due to an improved delinquency rate (total credit card delinquency rate was 3.3%, down approximately 200 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions. The allowance increase of $2.8 million primarily reflected growth in the credit card portfolio balances, partially offset by continued improvement in credit quality of the portfolio.
The prior year provision for the three months ended September 30, 2024 was $6.0 million, reflecting net charge-offs of $9.5 million and an allowance release of $3.5 million.
Nine Months.
The provision for credit losses was $24.9 million for the nine months ended September 30, 2025, reflecting net charge-offs of $21.0 million and an allowance increase of $4.0 million. Net charge-offs of $21.0 million decreased $10.1 million compared to the nine months ended September 30, 2024, driven by lower credit card charge-offs primarily due to an improved delinquency rate as a result of tighter underwriting standards and risk mitigation actions. The allowance increase of $4.0 million primarily reflected growth in the credit card portfolio balances, partially offset by continued improvement in credit quality of the portfolio.
The prior year provision for the nine months ended September 30, 2024 was $24.8 million, reflecting net charge-offs of $31.1 million and an allowance release of $6.3 million.
Refer to “
Analysis of Charge-offs
” for a further discussion of the factors driving changes in net charge-offs and the allowance.
Analysis of Allowance for Credit Losses
Allowance for Credit Losses Ratios
The following table presents the ratio of allowance for credit losses to total loans outstanding that are measured at amortized cost:
($ in thousands)
September 30, 2025
September 30, 2024
Allowance for credit losses to total loans outstanding
Allowance for credit losses
$
50,634
$
48,419
Total loans held for investment, at amortized cost outstanding
(1)
1,519,920
1,457,125
Ratio
(2)
3.33
%
3.32
%
__________________
(1)
Total loans outstanding excludes accrued interest.
(2)
The increase in the ratio was primarily attributable to a decrease of $80.1 million in secured loans, partially offset by improved credit quality in credit card.
We omitted the credit ratios associated with nonaccrual loans, as the balance of nonaccrual loans was immaterial.
Allocation of Allowance for Credit Losses
The following table presents the allocation of the allowance for credit losses and the percentage of loans outstanding by category to total loans outstanding that are measured at amortized cost:
September 30, 2025
September 30, 2024
($ in thousands)
Allowance for credit losses
Percent of loans to total loans
(1)
Allowance for credit losses
Percent of loans to total loans
(1)
Credit card
$
48,653
29
%
$
46,051
22
%
Commercial and consumer banking
1,981
11
%
2,368
10
%
Secured loans
(2)
—
60
%
—
68
%
Total
$
50,634
100
%
$
48,419
100
%
__________________
(1)
Loans outstanding balances used in the calculation exclude accrued interest.
(2)
Secured loans are term loan arrangements secured by underlying loans (collateral) owned by the debtor. The underlying loans were previously originated by us and were subject to our underwriting process and risk models, prior to being sold to the debtor and in most instances these loans continue to be serviced by us. We evaluate the credit quality of our secured loan portfolio relative to the fair value of the underlying collateral, reassessing it quarterly based on relevant information, including funded loan rates and historical loss experience. An allowance for credit losses is required when there is an expected credit loss after considering the fair value of the collateral as well as any anticipated future changes in the underlying collateral. As of September 30, 2025, based on this evaluation we did not recognize an allowance for credit losses on our secured loans.
The following tables present information regarding average loans outstanding, net charge-offs and the annualized ratio of net charge-offs to average loans outstanding:
Three Months Ended September 30, 2025
Three Months Ended September 30, 2024
($ in thousands)
Average Loans
(1)
Net Charge-offs
(2)(3)(4)
Ratio
(4)(5)
Average Loans
(1)
Net Charge-offs
(2)(3)(4)
Ratio
(4)(5)
Personal loans
$
20,963,542
$
137,342
2.60
%
$
16,680,744
$
147,554
3.52
%
Student loans
11,185,653
19,534
0.69
%
7,508,433
12,963
0.69
%
Home loans
536,756
—
—
%
78,320
—
—
%
Secured loans
821,851
—
—
%
1,896,354
—
—
%
Credit card
387,664
6,398
6.55
%
273,947
9,481
13.77
%
Commercial and consumer banking
165,277
5
0.01
%
151,382
21
0.06
%
Total loans
$
34,060,743
$
163,279
1.90
%
$
26,589,180
$
170,019
2.54
%
Nine Months Ended September 30, 2025
Nine Months Ended September 30, 2024
($ in thousands)
Average Loans
(1)
Net Charge-offs
(2)(3)(4)
Ratio
(4)(5)
Average Loans
(1)
Net Charge-offs
(2)(3)(4)
Ratio
(4)(5)
Personal loans
$
19,339,051
$
417,386
2.89
%
$
16,106,495
$
433,775
3.60
%
Student loans
10,117,039
53,878
0.71
%
7,152,682
34,384
0.64
%
Home loans
393,050
—
—
%
65,465
—
—
%
Secured loans
782,713
—
—
%
1,065,438
—
—
%
Credit card
341,725
20,953
8.20
%
273,103
31,061
15.19
%
Commercial and consumer banking
158,396
9
0.01
%
140,429
50
0.05
%
Total loans
$
31,131,974
$
492,226
2.11
%
$
24,803,612
$
499,270
2.69
%
___________________
(1)
Average balances were calculated on daily carrying balances.
(2)
Net charge-offs include both credit- and certain non-credit-related charge-offs
. Non-credit related charge-offs, which primarily relate to alleged or potential fraud, occur occasionally in our business and are impacted by factors different from our credit related charge-offs. Non-credit related charge-offs were immaterial for all periods presented.
(3)
Net charge-offs related to personal, student and home loans are generally recorded in
noninterest income—loan origination, sales, securitizations and servicing
as part of the respective loans total change in fair value. Net charge-offs related to credit card and commercial and consumer banking are considered as part of the
allowance for credit losses
and
provision for credit losses.
(4)
Excludes the impact of delinquent personal loan sales during the quarter. These loans were sold prior to charge-off during each respective quarter and otherwise would have been charged off as of the quarter-end consistent with our policy. See
Note 3. Loans
to the Notes to Condensed Consolidated Financial Statements for additional information.
(5)
Net charge-off ratio is calculated as net charge-offs divided by average loans.
For the three months ended September 30, 2025, the total net charge-off ratio was 1.90%, a decrease of 64 bps compared with the three months ended September 30, 2024. The decrease in the total net charge-off ratio was primarily due to a lower credit card net charge-off ratio reflective of improvement in delinquency rates (total credit card delinquency rate was 3.3%, down approximately 200 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions. Total net charge-offs of $163.3 million decreased $6.7 million from the comparable period primarily due to lower personal loans charge-offs of $10.2 million partially offset by an increase in student loans charge-offs of $6.6 million reflecting an increase in average loans.
For the nine months ended September 30, 2025, the total net charge-off ratio was 2.11%, a decrease of 58 bps compared with the nine months ended September 30, 2024, and total net charge-offs were $492.2 million, a decrease of $7.0 million over the comparable period. The decrease in the total net charge-off ratio was primarily due to a lower credit card net charge-off ratio reflective of improvement in delinquency rates (total credit card delinquency rate was 3.3%, down approximately 200 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions, as well as a lower personal loans net charge-off ratio reflective of improvement in delinquency rates (total personal loan delinquency rate was 43 bps, down approximately 14 bps from the comparative period). The total net charge-off ratio decrease was partially offset by an increase in the student loan net charge-off ratio primarily driven by the repurchase of certain seasoned loans during 2025 that had a higher charge-off rate, in line with our expectations. While the student loan charge-off ratio increased during the period, the delinquency rate was in line with the prior year period, reflecting overall stable credit quality of the portfolio.
The decrease in total net charge-offs was $7.0 million, as lower personal loan and credit card net charge-offs of $16.4 million and $10.1 million, respectively, was offset by higher student loan net charge-offs of $19.5 million primarily reflecting an increase in average loans of 41%.
Noninterest Expense
The following table presents the components of our total noninterest expense:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Technology and product development
$
167,144
$
139,714
$
27,430
20
%
$
475,496
$
402,801
$
72,695
18
%
Sales and marketing
286,878
214,904
71,974
33
%
789,798
567,032
222,766
39
%
Cost of operations
161,423
123,714
37,709
30
%
447,380
333,478
113,902
34
%
General and administrative
188,405
148,921
39,484
27
%
510,192
439,167
71,025
16
%
Total noninterest expense
$
803,850
$
627,253
$
176,597
28
%
$
2,222,866
$
1,742,478
$
480,388
28
%
Total noninterest expense increased by $176.6 million, or 28%, and $480.4 million, or 28%, for the three and nine months ended September 30, 2025, respectively, compared to the three and nine months ended September 30, 2024, as described below.
Technology and product development
Three Months.
Technology and product development expenses increased by $27.4 million, or 20%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was primarily driven by higher employee compensation and benefits attributable to increases in headcount and salary to support our growth, and amortization of internally-developed software.
Nine Months.
Technology and product development expenses increased by $72.7 million, or 18%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The increase was primarily driven by higher employee compensation and benefits attributable to increases in headcount and salary to support our growth, and amortization of internally-developed software.
Sales and marketing
Three Months.
Sales and marketing expenses increased by $72.0 million, or 33%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was driven by increases in advertising and marketing expenditures and lead generation costs primarily related to our Financial Services and Lending segments as we continue to drive expansion of our products and offerings.
Nine Months.
Sales and marketing expenses increased by $222.8 million, or 39%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The increase was driven by increases in advertising and marketing expenditures and lead generation costs primarily related to our Financial Services and Lending segments as we continue to drive expansion of our products and offerings.
Cost of operations
Three Months.
Cost of operations expenses increased by $37.7 million, or 30%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was driven by: (i) loan origination and servicing expenses, (ii) product fulfillment costs which included debit card fulfillment services, primarily related to our SoFi Money product, and (iii) higher employee compensation and benefits attributable to increases in headcount to support our growth.
Nine
Months
. Cost of operations expenses increased by $113.9 million, or 34%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The increase was driven by: (i) loan origination and servicing expenses, (ii) higher employee compensation and benefits attributable to increases in headcount and salary to support our growth, (iii) product fulfillment costs which included debit card fulfillment services, primarily related to our SoFi Money product, and (iv) professional services expense.
Three Months.
General and administrative expenses increased by $39.5 million, or 27%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. This increase was driven by higher employee compensation and benefits attributable to increases in headcount and salary to support our growth.
Nine
Months.
General and administrative expenses increased by $71.0 million, or 16%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. This increase was driven by higher employee compensation and benefits attributable to increases in headcount and salary to support our growth.
Income Taxes
For the three and nine months ended September 30, 2025 and , we recorded income tax expense of $9.2 million and $32.8 million, respectively. For the three and nine months ended September 30, 2024, we recorded income tax expense of $3.1 million and $7.2 million, respectively. The income tax expense recognized in 2025 is primarily attributable to the Company’s profitability, partially offset by discrete tax benefits for stock compensation recorded in each quarter.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized. In making such a determination of whether a valuation allowance is necessary, the Company considers all available positive and negative evidence supporting the allowance. In the fourth quarter of 2024 we released a significant portion of our valuation allowance. During the nine months ended September 30, 2025, we continue to maintain a valuation allowance in certain state and foreign jurisdictions where sufficient positive evidence does not exist to support the realizability of deferred tax assets. Management will continue to assess the need for a valuation allowance in future periods.
On July 4, 2025, the OBBB was enacted into law, which included certain modifications to U.S. tax law. The Company does not expect it to have a material impact on our consolidated financial statements.
Contribution profit is the primary measure of segment-level profit and loss that, along with our key business metrics, is used by management to evaluate our business, measure our performance, identify trends and make strategic decisions. Contribution profit is defined as total net revenue for each reportable segment less expenses directly attributable to the reportable segment, provision for credit losses and, in the case of our Lending segment, adjusted for fair value adjustments attributable to assumption changes associated with our servicing rights and residual interests classified as debt. See the sections entitled
“Consolidated Results of Operations”, “Summary Results by Segment” and “Non-GAAP Financial Measures”
for discussion and analysis of these key financial measures.
The following table presents the measure of contribution profit for the Lending segment:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Net interest income
$
427,973
$
316,268
$
111,705
35
%
$
1,161,269
$
862,016
$
299,253
35
%
Noninterest income
65,409
79,977
(14,568)
(18)
%
188,998
205,410
(16,412)
(8)
%
Total net revenue
493,382
396,245
97,137
25
%
1,350,267
1,067,426
282,841
26
%
Servicing rights – change in valuation inputs or assumptions
(1)
(11,989)
(4,362)
(7,627)
175
%
(9,789)
(11,242)
1,453
(13)
%
Residual interests classified as debt – change in valuation inputs or assumptions
(2)
15
9
6
67
%
62
83
(21)
(25)
%
Directly attributable expenses:
Direct advertising
(91,604)
(51,587)
(40,017)
78
%
(238,686)
(152,182)
(86,504)
57
%
Lead generation
(49,974)
(40,376)
(9,598)
24
%
(139,777)
(97,385)
(42,392)
44
%
Compensation and benefits
(43,007)
(34,162)
(8,845)
26
%
(121,645)
(93,041)
(28,604)
31
%
Loan origination and servicing costs
(23,070)
(14,464)
(8,606)
59
%
(61,425)
(37,075)
(24,350)
66
%
Professional services
(3,624)
(3,776)
152
(4)
%
(9,364)
(8,931)
(433)
5
%
Intercompany technology platform expenses
(578)
(1,342)
764
(57)
%
(1,544)
(2,222)
678
(31)
%
Other
(3)
(7,951)
(7,257)
(694)
10
%
(22,854)
(20,846)
(2,008)
10
%
Directly attributable expenses
(219,808)
(152,964)
(66,844)
44
%
(595,295)
(411,682)
(183,613)
45
%
Contribution profit
$
261,600
$
238,928
$
22,672
9
%
$
745,245
$
644,585
$
100,660
16
%
Adjusted net revenue – Lending
(4)
$
481,408
$
391,892
$
89,516
23
%
$
1,340,540
$
1,056,267
$
284,273
27
%
__________________
(1)
Reflects changes in fair value inputs and assumptions on servicing rights, including conditional prepayment, default rates and discount rates. These assumptions are highly sensitive to market interest rate changes and are not indicative of our performance or results of operations. Moreover, these non-cash charges, which are recorded within
noninterest income
in the condensed consolidated statements of operations and comprehensive income, are unrealized during the period and, therefore, have no impact on our cash flows from operations.
(2)
Reflects changes in fair value inputs and assumptions on residual interests classified as debt, including conditional prepayment, default rates and discount rates. When third parties finance our consolidated securitization VIEs by purchasing residual interests, we receive proceeds at the time of the closing of the securitization and, thereafter, pass along contractual cash flows to the residual interest owner. These residual debt obligations are measured at fair value on a recurring basis, with fair value changes recorded within
noninterest income
in the condensed consolidated statements of operations and comprehensive income, but they have no impact on our initial financing proceeds, our future obligations to the residual interest owner (because future residual interest claims are limited to contractual securitization collateral cash flows), or the general operations of our business.
(3)
Other expenses primarily include loan marketing expenses, member promotional expenses, tools and subscriptions, travel and occupancy-related costs and third-party loan fraud (net of related insurance recoveries).
(4)
Adjusted net revenue is a non-GAAP financial measure. For information regarding our use and definition of this measure and for a reconciliation to the most directly comparable U.S. GAAP measure, total net revenue, see “
Non-GAAP Financial Measures
” herein.
Net interest income
Three Months.
Net interest income in our Lending segment increased by $111.7 million, or 35%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. This was primarily attributable to increases in aggregate average personal and student loan unpaid principal balances of $3.9 billion (25%) and $3.4 billion (47%), respectively, combined with higher weighted average interest rates on student loans. The personal and student loan average balance increases were primarily attributable to higher origination volume and longer loan holding periods.
Nine Months.
Net interest income in our Lending segment increased by $299.3 million, or 35%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. This was primarily attributable to increases in aggregate average personal and student loan unpaid principal balances of $3.0 billion (19%) and $2.7 billion (40%), respectively, combined with higher weighted average interest rates on student loans. The personal and student loan average balance increases were primarily attributable to higher origination volume and longer loan holding periods.
Noninterest income
Noninterest income in our Lending segment decreased by $14.6 million, or 18%, and decreased by $16.4 million, or 8%, for the three and nine months ended September 30, 2025, respectively, compared to the same periods in 2024. For the three and nine month periods, the change was primarily attributable to lower loan origination, sales, securitizations and servicing income.
Loan Origination, Sales, Securitizations and Servicing
The following table presents the components of
noninterest income—loan origination, sales, securitizations and servicing
:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
In period originations, loan sale execution and fair value adjustments
(1)
$
104,371
$
392,871
$
(288,500)
(73)
%
$
532,881
$
376,929
$
155,952
41
%
Economic derivative hedges of loan fair values
6,262
(267,731)
273,993
n/m
(200,237)
7,296
(207,533)
n/m
Loan origination fees
104,995
98,501
6,494
7
%
327,751
270,286
57,465
21
%
Loan write-off expense – whole loans
(2)
(156,876)
(159,889)
3,013
(2)
%
(471,471)
(467,466)
(4,005)
1
%
Other
(3)
6,657
16,237
(9,580)
(59)
%
101
18,394
(18,293)
(99)
%
Loan origination, sales, securitizations and servicing noninterest income
$
65,409
$
79,989
$
(14,580)
(18)
%
$
189,025
$
205,439
$
(16,414)
(8)
%
___________________
(1)
Includes fair value adjustments on loans originated during the period, fair value adjustments of loans and securitization bond and residual interest positions held at the balance sheet date, as well as gains (losses) on loans sold and consolidated securitization transactions during the period. Fair value adjustments are impacted by interest rates, weighted average coupon, credit spreads and loss estimates, prepayment speeds, duration and previous loan sale execution on similar loans.
(2)
For the three months ended September 30, 2025 and 2024, includes gross write-offs of $186.5 million and $182.8 million, respectively. Total recoveries were $29.6 million and $22.9 million, respectively, of which $21.5 million and $17.1 million, respectively, were captured via loan sales to a third-party collection agency. For the nine months ended September 30, 2025 and 2024, includes gross write-offs of $552.3 million and $545.9 million, respectively. Total recoveries were $80.9 million and $78.4 million, respectively, of which $58.1 million and $60.9 million, respectively, were captured via loan sales to a third-party collection agency.
(3)
Includes changes in fair value of servicing rights, gains (losses) on IRLCs and interest rate caps and the (expense) benefit associated with our estimated loan repurchase obligation (see
Note 14. Commitments, Guarantees, Concentrations and Contingencies
to the Notes to Condensed Consolidated Financial Statements for additional information).
Three Months
. The decrease in loan origination, sales, securitizations and servicing income of $14.6 million, or 18%, was primarily driven by lower fair value gains on personal loans in the 2025 period primarily impacted by larger decreases in discount rate assumptions during 2024 ($229.3 million), as well as lower fair value gains on student loans primarily impacted by a lower decrease in discount rate assumptions ($80.7 million).
These decreases were partially offset by (i) gains during the 2025 period compared to losses in the 2024 period on interest rate swap positions primarily related to personal loans and student loans ($276.5 million), (ii) higher fair value gains on home loans in the 2025 period primarily impacted by increased loan origination volume ($26.8 million), (iii) higher origination fees ($6.5 million) primarily related to home loans and a product feature offered on personal loans, whereby a borrower may optionally elect to pay origination fees to qualify for a lower annual percentage rate, and (iv) net lower loan write-offs in the 2025 period ($3.0 million), which were related to personal and student loans.
Nine Months
. The decrease in loan origination, sales, securitizations and servicing of $16.4 million, or 8%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024 was primarily driven by (i) losses during the 2025 period compared to gains in the 2024 period on interest rate swap positions primarily related to student loans
and personal loans ($203.3 million), (ii) lower fair value gains on personal loans ($21.3 million) primarily impacted by smaller increases in prepayment rate assumptions during 2025, and (iii) net higher loan write-offs in the 2025 period ($4.0 million), which were related to personal and student loans.
These decreases were partially offset by (i) higher fair value gains on student loans primarily impacted by a larger decrease in discount rate assumptions ($142.7 million), (ii) higher origination fees ($57.5 million) primarily related to a product feature offered on personal loans, whereby a borrower may optionally elect to pay origination fees to qualify for a lower annual percentage rate, as well as home loans, and (iii) higher fair value gains on home loans in the 2025 period primarily impacted by increased loan origination volume ($50.3 million).
Servicing
We own the master servicing on all of the servicing rights that we retain and, in each case, recognize the gross servicing rate applicable to each serviced loan. Sub-servicers are utilized for all serviced student loans and home loans, which represents a cost to SoFi, but these arrangements do not impact our calculation of the weighted average basis points earned for each loan type serviced. Further, there is no impact on servicing income due to forbearance and moratoriums on certain debt collection activities, and there are no waivers of late fees.
The table below presents information related to our loan servicing assets:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Servicing income recognized
Personal loans
$
30,972
$
30,575
$
397
1
%
$
93,874
$
63,120
$
30,754
49
%
Student loans
4,338
5,711
(1,373)
(24)
%
12,477
17,311
(4,834)
(28)
%
Home loans
4,874
4,459
415
9
%
13,787
12,787
1,000
8
%
Servicing rights fair value change
Personal loans
$
5,490
$
7,388
$
(1,898)
(26)
%
$
54,006
$
108,988
$
(54,982)
(50)
%
Student loans
2,193
(4,254)
6,447
n/m
(13,019)
(5,130)
(7,889)
154
%
Home loans
837
1,664
(827)
(50)
%
411
11,800
(11,389)
(97)
%
Directly attributable expenses
Three Months.
Lending segment directly attributable expenses increased by $66.8 million, or 44%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024, primarily due to: (i) an increase in direct advertising primarily related to online, digital and direct mail advertising, (ii) an increase in expense related to personal loan lead generation channels, (iii) an increase in allocated compensation and related benefits, which reflected an increase in headcount in 2025 to support growth in the Lending segment, and (iv) an increase in loan origination and servicing costs which corresponds with increased loan origination volume.
Nine Months.
Lending segment directly attributable expenses increased by $183.6 million, or 45%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024, primarily due to: (i) an increase in direct advertising primarily related to online, digital and direct mail advertising, (ii) an increase in expense related to personal loan lead generation channels, (iii) an increase in allocated compensation and related benefits, which reflected an increase in headcount in 2025 to support growth in the Lending segment, and (iv) an increase in loan origination and servicing costs which corresponds with increased loan origination volume.
Total Products
Total products in our Lending segment is a subset of our total products metric. See “
Key Business Metrics
” and “
Business Overview
” for further discussion of this measure as it relates to our Lending segment.
In the table below, we present certain metrics and financial information related to our Lending segment:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
Metric
2025
2024
Change
% Change
2025
2024
Change
% Change
Total products (number, as of period end)
2,462,588
1,890,761
571,827
30
%
2,462,588
1,890,761
571,827
30
%
Origination volume ($ in thousands, during period)
Personal loans
(1)
$
7,488,879
$
4,892,040
$
2,596,839
53
%
$
19,994,466
$
12,363,036
$
7,631,430
62
%
Student loans
1,491,724
943,584
548,140
58
%
3,676,513
2,431,782
1,244,731
51
%
Home loans
944,651
489,767
454,884
93
%
2,261,290
1,242,851
1,018,439
82
%
Total
$
9,925,254
$
6,325,391
$
3,599,863
57
%
$
25,932,269
$
16,037,669
$
9,894,600
62
%
Loans with a balance (number, as of period end)
(2)
1,609,858
1,170,999
438,859
37
%
1,609,858
1,170,999
438,859
37
%
Average loan balance ($, as of period end)
(2)
Personal loans
$
25,964
$
25,063
$
901
4
%
$
25,964
$
25,063
$
901
4
%
Student loans
(3)
42,211
42,713
(502)
(1)
%
42,211
42,713
(502)
(1)
%
Home loans
254,660
283,948
(29,288)
(10)
%
254,660
283,948
(29,288)
(10)
%
__________________
(1)
Inclusive of origination volume related to our Loan Platform Business. For the three and nine months ended September 30, 2025, we originated $3.4 billion and $7.4 billion, respectively, of personal loans on behalf of third parties. For the three and nine months ended September 30, 2024, we originated $1.0 billion of personal loans on behalf of third parties.
(2)
Loans with a balance and average loan balance include Lending products on our balance sheet, as well as transferred loans and referred loans with which we have a continuing involvement through our servicing agreements.
(3)
Includes in-school loans and student loan refinancing products. In-school loans carry a lower average balance than student loan refinancing products.
Origination Volume
We refer to the aggregate dollar amount of loans originated through our platform in a given period as origination volume. Origination volume is an indicator of the size and health of our Lending segment and an indicator (together with the relevant loan characteristics, such as interest rate and prepayment and default expectations) of revenues and profitability. We also originate and sell loans in support of our Loan Platform Business, through which we provide lending related services to third-party partners. We maintain the same lending relationship with borrowers across all loans that we originate, inclusive of those originated on behalf of a third-party partner and as such, reflect these products within our Lending segment total products. Changes in origination volume are driven by the addition of new members and existing members, the latter of which at times will either refinance into a new SoFi loan or secure an additional, concurrent loan, as well as macroeconomic factors impacting consumer spending and borrowing behavior.
Personal Loans.
During the three and nine months ended September 30, 2025, total personal loan origination volume increased by 53% and 62%, respectively, relative to the corresponding 2024 periods, inclusive of a $3.4 billion and $7.4 billion increase, respectively, related to personal loans originated on behalf of third parties in support of our Loan Platform Business which we expanded starting in the second half of 2024. Demand from our Loan Platform Business has continued to increase as partners seek to leverage our customer acquisition and operational capabilities to originate loans at scale, as well as increased demand driven by expanded advertising and marketing efforts.
Student Loans.
During the three and nine months ended September 30, 2025, student loan origination volume increased by 58% and 51%, respectively, relative to the corresponding 2024 periods, as demand for student loan refinancing products continued to increase after the resumption of principal and interest payments in 2024 on federally-held student loans as borrowers looked to refinance at a lower rate, as well as increased interest in loan term extensions given the elevated interest rate environment.
Home Loans.
During the three and nine months ended September 30, 2025, home loan origination volume increased by 93% and 82%, respectively, relative to the corresponding 2024 periods. Our home loan origination volume increased notably throughout 2024 and into 2025, aided by the increased capacity and technology and fulfillment capabilities subsequent to our acquisition of Wyndham. During 2024, we began offering fixed rate home equity loans and variable rate HELOCs. Origination volume during 2025 reflected increased demand for home equity loans, which have allowed members to take advantage of the equity that has built up in their homes.
Loans with a balance refers to the number of loans that have a balance greater than zero dollars as of the reporting date. Loans with a balance allows management and investors to better understand the unit economics of acquiring a loan in relation to the lifetime value of that loan. Average loan balance is defined as the total unpaid principal balance of the loans divided by loans with a balance within the respective loan product category as of the reporting date. Average loan balance tends to fluctuate based on the pace of loan originations relative to loan repayments and the initial loan origination size.
In the table below, we present additional information related to our lending products:
Three Months Ended September 30,
Nine Months Ended September 30,
($ in thousands)
2025
2024
2025
2024
Overall weighted average origination FICO
750
750
748
750
Personal Loans
(1)
Weighted average origination FICO
745
746
744
746
Weighted average interest rate earned
(2)
12.99
%
13.28
%
13.08
%
13.39
%
Interest income recognized
$
645,352
$
526,702
$
1,777,917
$
1,531,533
Sales of loans
$
3,590,565
$
1,462,748
$
9,000,608
$
3,924,970
Student Loans
Weighted average origination FICO
773
765
770
766
Weighted average interest rate earned
(2)
5.86
%
5.75
%
5.93
%
5.67
%
Interest income recognized
$
155,392
$
103,160
$
422,672
$
290,985
Sales of loans
$
376,545
$
—
$
376,545
$
294,187
Home Loans
Weighted average origination FICO
750
764
749
757
Weighted average interest rate earned
(2)
7.90
%
8.82
%
7.77
%
8.60
%
Interest income recognized
$
10,110
$
1,705
$
21,767
$
4,167
Sales of loans
$
584,776
$
504,211
$
1,684,344
$
1,229,650
__________________
(1)
Inclusive of activity related to loans originated and subsequently sold as part of our Loan Platform Business. For the three and nine months ended September 30, 2025, included $3.3 billion and $7.3 billion, respectively, related to loans originated on behalf of third parties. For the three and nine months ended September 30, 2024, included $1.0 billion related to loans originated on behalf of third parties.
(2)
Weighted average interest rate earned represents annualized interest income recognized divided by the average of the unpaid principal balances of loans outstanding during the period, which are impacted by loan holding periods as well as interest rates charged to borrowers. Weighted average interest rate earned was determined on a daily basis.
We regularly transfer financial assets and account for such transfers as either sales or secured borrowings depending on the facts and circumstances of the transfer. See
Note 3. Loans
to the Notes to Condensed Consolidated Financial Statements for additional information.
The following table summarizes our current whole loan sales:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Fair value of consideration received:
Cash
$
175,586
$
374,818
$
1,488,934
$
2,011,381
Receivable
—
2,252
—
5,288
Servicing assets recognized
11,340
22,290
91,782
126,311
Repurchase liabilities recognized
(402)
(1,275)
(2,202)
(7,256)
Total consideration
186,524
398,085
1,578,514
2,135,724
Aggregate unpaid principal balance and accrued interest of loans sold
175,761
377,257
1,489,459
2,016,721
Realized gain
$
10,763
$
20,828
$
89,055
$
119,003
Sale execution
(1)(2)
106.4
%
105.9
%
106.1
%
106.3
%
Student loans
Fair value of consideration received:
Cash
$
405,538
$
—
$
405,538
$
310,331
Servicing assets recognized
11,221
—
11,221
8,249
Repurchase liabilities recognized
(38)
—
(38)
(46)
Total consideration
416,721
—
416,721
318,534
Aggregate unpaid principal balance and accrued interest of loans sold
393,579
—
393,579
303,578
Realized gain
$
23,142
$
—
$
23,142
$
14,956
Sale execution
(1)
105.9
%
—
%
105.9
%
104.9
%
Home loans
Fair value of consideration received:
Cash
$
596,969
$
513,487
$
1,715,820
$
1,243,195
Servicing assets recognized
4,968
4,430
11,984
10,652
Repurchase liabilities recognized
(992)
(890)
(3,135)
(2,029)
Total consideration
600,945
517,027
1,724,669
1,251,818
Aggregate unpaid principal balance and accrued interest of loans sold
585,131
504,694
1,686,995
1,230,251
Realized gain
$
15,814
$
12,333
$
37,674
$
21,567
Sale execution
(1)
102.9
%
102.6
%
102.4
%
101.9
%
_____________________
(1)
Sale execution represents the ratio of cash proceeds and servicing assets recognized to the aggregate unpaid principal balance and accrued interest of the loans sold. Amounts included in repurchase liabilities are excluded from the calculation, as they typically would not materially differ from the fair value markdown on the loans over the repurchase period had they been held on balance sheet and entered delinquency.
(2)
Excludes net origination fees, which are recognized in earnings at the time of origination. Personal loans sold during the three and nine months ended September 30, 2025 had related origination fees of $6,364 and $41,869, respectively. Sales execution, for the respective periods, including these origination fees would be 110.0% and 108.9%, respectively. Personal loans sold during the three and nine months ended September 30, 2024, had related origination fees of $9,157 and $29,415, respectively. Sales execution, for the respective periods, including these origination fees would be 108.3% and 107.7%, respectively.
The following table summarizes our delinquent whole loan sales:
Three Months Ended September 30,
Nine Months Ended September 30,
2025
2024
2025
2024
Personal loans
Fair value of consideration received:
Cash
$
7,199
$
6,481
$
21,599
$
17,030
Servicing assets recognized
6,298
5,676
18,908
13,960
Repurchase liabilities recognized
(99)
(24)
(270)
(77)
Total consideration
13,398
12,133
40,237
30,913
Aggregate unpaid principal balance and accrued interest of loans sold
(1)(2)
94,636
85,363
284,168
225,224
Realized loss
$
(81,238)
$
(73,230)
$
(243,931)
$
(194,311)
Sale execution
(3)
14.3
%
14.2
%
14.3
%
13.8
%
_____________________
(1)
During the three and nine months ended September 30, 2025, includes $90.0 million and $270.0 million, respectively, of aggregate unpaid principal balance sold, related to late-stage delinquent loans for which we retained servicing and portions of recoveries. During the three and nine months ended September 30, 2024, includes $81.0 million and $212.9 million, respectively, of aggregate unpaid principal balance sold, related to late-stage delinquent loans for which we retained servicing and portions of recoveries.
(2)
For the three and nine months ended September 30, 2025, $62.4 million and $189.1 million, respectively, of unpaid principal balance was recorded in prior periods as a write down in
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. For the three and nine months ended September 30, 2024, $50.3 million and $140.6 million, respectively, of unpaid principal balance was recorded in prior periods as a write down in
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income. These loans were sold prior to charge-off during the respective periods and otherwise would have been charged off as of September 30, 2025 and 2024, respectively, consistent with our policy. In our other charged off whole loan sales, we typically do not retain servicing or recoveries.
(3)
Sale execution represents the ratio of cash proceeds and servicing assets recognized to the aggregate unpaid principal balance and accrued interest of the loans sold. Amounts included in repurchase liabilities are excluded from the calculation, as they typically would not materially differ from the fair value markdown on the loans over the repurchase period had they been held on balance sheet and entered delinquency.
Technology Platform Segment
Technology Platform Segment Results of Operations
The following table presents the measure of contribution profit for the Technology Platform segment:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Net interest income
$
432
$
629
$
(197)
(31)
%
$
1,111
$
1,685
$
(574)
(34)
%
Noninterest income
114,146
101,910
12,236
12
%
326,727
290,658
36,069
12
%
Total net revenue
114,578
102,539
12,039
12
%
327,838
292,343
35,495
12
%
Directly attributable expenses:
Compensation and benefits
(48,520)
(38,127)
(10,393)
27
%
(137,174)
(109,814)
(27,360)
25
%
Product fulfillment
(15,909)
(15,501)
(408)
3
%
(45,121)
(44,077)
(1,044)
2
%
Tools and subscriptions
(9,207)
(7,757)
(1,450)
19
%
(26,785)
(20,739)
(6,046)
29
%
Professional services
(4,171)
(3,663)
(508)
14
%
(10,747)
(9,585)
(1,162)
12
%
Other
(1)
(4,400)
(4,536)
136
(3)
%
(11,532)
(13,280)
1,748
(13)
%
Directly attributable expenses
(82,207)
(69,584)
(12,623)
18
%
(231,359)
(197,495)
(33,864)
17
%
Contribution profit
$
32,371
$
32,955
$
(584)
(2)
%
$
96,479
$
94,848
$
1,631
2
%
___________________
(1)
Other expenses are primarily related to travel and occupancy-related costs, advertising and marketing and accounts receivable write-offs.
Net interest income
Net interest income in our Technology Platform segment of $0.4 million and $1.1 million for the three and nine months ended September 30, 2025, respectively, and $0.6 million and $1.7 million for the three and nine months ended September 30, 2024, respectively, relates to interest income earned on segment cash balances.
Three Months.
Noninterest income in our Technology Platform segment increased by $12.2 million, or 12%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024. The increase was primarily attributable to an increase in intercompany revenue of $14.0 million, primarily attributable to increased usage of technology platform services during the 2025 periods by our Financial Services segment as we continue to leverage synergies to enhance our product offerings.
Nine Months.
Noninterest income in our Technology Platform segment increased by $36.1 million, or 12%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024. The increase was primarily attributable to an increase in intercompany revenue of $33.1 million, primarily attributable to increased usage of technology platform services during the 2025 periods by our Financial Services segment as we continue to leverage synergies to enhance our product offerings.
Directly attributable expenses
Three Months.
Technology Platform segment directly attributable expenses increased by $12.6 million, or 18%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024, primarily attributable to an increase in allocated compensation and related benefits, which reflected an increase in headcount and increases in average compensation in 2025.
Nine Months.
Technology Platform segment directly attributable expenses increased by $33.9 million, or 17%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024, primarily attributable to an increase in allocated compensation and related benefits, which reflected an increase in headcount and increases in average compensation in 2025.
Total Accounts
In the table below, we present the total accounts metric related to Galileo within our Technology Platform segment:
2025 vs 2024
September 30, 2025
September 30, 2024
Change
% Change
Total accounts
157,859,670
160,179,299
(2,319,629)
(1)
%
See “
Key Business Metrics
” and “
Business Overview
” for further discussion of this measure as it relates to our Technology Platform segment.
The following table presents the measure of contribution profit for the Financial Services segment:
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
($ in thousands)
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Net interest income
$
203,660
$
154,143
$
49,517
32
%
$
570,181
$
413,085
$
157,096
38
%
Noninterest income
215,963
84,165
131,798
157
%
515,094
151,906
363,188
239
%
Total net revenue
419,623
238,308
181,315
76
%
1,085,275
564,991
520,284
92
%
Provision for credit losses
(9,199)
(6,008)
(3,191)
53
%
(24,869)
(24,807)
(62)
—
%
Directly attributable expenses:
Compensation and benefits
(45,912)
(32,596)
(13,316)
41
%
(126,534)
(97,410)
(29,124)
30
%
Direct advertising
(9,286)
(15,049)
5,763
(38)
%
(23,385)
(30,236)
6,851
(23)
%
Lead generation
(39,244)
(20,164)
(19,080)
95
%
(104,092)
(34,035)
(70,057)
206
%
Product fulfillment
(25,011)
(19,258)
(5,753)
30
%
(62,748)
(53,055)
(9,693)
18
%
Member incentives
(20,417)
(19,986)
(431)
2
%
(54,503)
(61,655)
7,152
(12)
%
Professional services
(7,440)
(6,494)
(946)
15
%
(21,172)
(15,760)
(5,412)
34
%
Intercompany technology platform expenses
(10,524)
(5,140)
(5,384)
105
%
(34,865)
(15,624)
(19,241)
123
%
Other
(1)
(27,033)
(13,855)
(13,178)
95
%
(70,986)
(40,257)
(30,729)
76
%
Directly attributable expenses
(184,867)
(132,542)
(52,325)
39
%
(498,285)
(348,032)
(150,253)
43
%
Contribution profit
$
225,557
$
99,758
$
125,799
126
%
$
562,121
$
192,152
$
369,969
193
%
___________________
(1)
Other expenses primarily include operational product losses, network servicing fees, travel and occupancy-related costs, tools and subscriptions, and marketing expenses.
Net interest income
Net interest income in our Financial Services segment increased by $49.5 million, or 32%, and $157.1 million, or 38%, for the three and nine months ended September 30, 2025,respectively compared to the same periods in 2024, which was primarily attributable to net interest income earned on our deposits which includes interest income based on our FTP framework (which is eliminated in consolidation) and interest expense to members. This net increase corresponds with the growth of our SoFi Money product and related deposits at SoFi Bank.
The table below presents revenue from contracts with customers disaggregated by type of service, as well as a reconciliation of total revenue from contracts with customers to
total noninterest income
for the Financial Services segment.
Three Months Ended
September 30,
2025 vs 2024
Nine Months Ended
September 30,
2025 vs 2024
2025
2024
$ Change
% Change
2025
2024
$ Change
% Change
Referrals, loan platform business
(1)
$
18,007
$
13,283
$
4,724
36
%
$
60,255
$
35,865
$
24,390
68
%
Referrals, other
(2)
3,695
1,960
1,735
89
%
8,813
5,732
3,081
54
%
Interchange
(2)
29,089
18,771
10,318
55
%
78,403
45,230
33,173
73
%
Brokerage
(2)
12,257
5,651
6,606
117
%
26,784
15,645
11,139
71
%
Other
(2)(3)
4,107
565
3,542
627
%
8,004
2,146
5,858
273
%
Total revenue from contracts with customers
(4)
67,155
40,230
26,925
67
%
182,259
104,618
77,641
74
%
Loan platform business, other
(1)
146,890
42,358
104,532
247
%
324,797
42,508
282,289
664
%
Other sources of revenue
(5)
1,918
1,577
341
22
%
8,038
4,780
3,258
68
%
Total Financial Services noninterest income
$
215,963
$
84,165
$
131,798
157
%
$
515,094
$
151,906
$
363,188
239
%
_____________________
(1)
Presented within
noninterest income—loan platform fees
in the condensed consolidated statements of operations and comprehensive income.
(2)
Presented within
noninterest income—other
in the condensed consolidated statements of operations and comprehensive income.
(3)
Includes revenues from enterprise services and equity capital markets services.
(4)
See
Note 2. Revenue
to the Notes to Condensed Consolidated Financial Statements for additional information.
(5)
Presented within
noninterest income—other
and
noninterest income—loan origination, sales, securitizations and servicing
in the condensed consolidated statements of operations and comprehensive income.
Three Months.
Noninterest income in our Financial Services segment increased by $131.8 million, or 157%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024, primarily due to: (i) growth in our Loan Platform Business of $109.3 million, which includes increases in loan platform fees related to revenue from loans which we originate on behalf of third parties in order to subsequently sell as well as pre-qualified borrower referrals to third-party loan origination partners as we continue to drive volume to our partners; and (ii) an increase in interchange fees of $10.3 million, which coincided with increased credit card and debit card transactions.
Nine Months.
Noninterest income in our Financial Services segment increased by $363.2 million, or 239%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024, primarily due to: (i) growth in our Loan Platform Business of $306.7 million, which includes increases in loan platform fees related to revenue from loans which we originate on behalf of third parties in order to subsequently sell as well as pre-qualified borrower referrals to third-party loan origination partners as we continue to drive volume to our partners; and (ii) an increase in interchange fees of $33.2 million, which coincided with increased credit card and debit card transactions.
Provision for credit losses
Provision for credit losses in our Financial Services segment increased by $3.2 million, or 53%, and $0.1 million, or —%, for the three and nine months ended September 30, 2025, respectively, compared to the same periods in 2024. The allowance increase of $2.8 million and $4.0 million, during the three and nine months ended September 30, 2025, respectively, primarily reflected growth in the credit card portfolio balances, partially offset by continued improvement in credit quality of the portfolio. Net charge-offs decreased primarily related to improvement in credit card delinquency rates (total credit card delinquency rate was 3.3% as of September 30, 2025, down approximately 200 bps from the comparative period) as a result of tighter underwriting standards and risk mitigation actions.
Three Months.
Financial Services directly attributable expenses increased by $52.3 million, or 39%, for the three months ended September 30, 2025 compared to the three months ended September 30, 2024, primarily due to: (i) a net increase in direct advertising and lead generation costs as we continue to expand our Loan Platform Business; (ii) an increase in intercompany expenses attributable to increased usage of technology platform services during the 2025 period; and (iii) an increase in allocated compensation and related benefits which reflected an increase in headcount and increases in average compensation in 2025 to support growth in the Financial Services segment.
Nine Months.
Financial Services directly attributable expenses increased by $150.3 million, or 43%, for the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024, primarily due to: (i) a net increase in direct advertising and lead generation costs as we continue to expand our Loan Platform Business and our SoFi Money product ; (ii) an increase in intercompany expenses attributable to increased usage of technology platform services during the 2025 period; and (iii) an increase in allocated compensation and related benefits which reflected an increase in headcount and increases in average compensation in 2025 to support growth in the Financial Services segment.
Total Products
In the table below, we present the total products metric related to our Financial Services segment:
2025 vs 2024
September 30, 2025
September 30, 2024
Change
% Change
Total products
16,090,465
11,759,969
4,330,496
37
%
Total products in our Financial Services segment is a subset of our total products metric. See “
Key Business Metrics
” and “
Business Overview
” for a further discussion of this measure as it relates to our Financial Services segment.
Corporate/Other Segment
Non-segment operations are classified as Corporate/Other, which includes net revenues associated with corporate functions, non-recurring gains and losses from non-securitization investment activities, interest income and realized gains and losses associated with investments in AFS debt securities, and gains or losses on extinguishment of convertible debt, all of which are not directly related to a reportable segment. Net interest expense within Corporate/Other also reflects the financial impact of our capital management activities within the treasury function, which reflects the residual impact from FTP charges and FTP credits allocated to our reportable segments under our FTP framework. The following table presents the measure of total net revenue (loss) for Corporate/Other:
The following table reconciles directly attributable expenses allocated to our reportable segments to total noninterest expense in the condensed consolidated statements of operations and comprehensive income:
(1)
Includes expenses related to compensation, benefits, restructuring charges, recruiting, certain occupancy-related costs and various travel costs of executive management, certain technology groups and general and administrative functions that are not directly attributable to the reportable segments.
(2)
Represents corporate overhead costs that are not allocated to reportable segments, which primarily includes corporate marketing and advertising costs, tools and subscription costs, professional services costs, amortization of premiums on a credit default swap, corporate and FDIC insurance costs, foreign currency translation adjustments and transaction-related expenses.
The following is a discussion of the significant changes in our assets, liabilities and permanent equity between September 30, 2025 and December 31, 2024.
2025 vs 2024
September 30, 2025
December 31, 2024
$ Change
% Change
Assets
Total cash, cash equivalents, restricted cash and restricted cash equivalents
$
3,746,447
$
2,709,360
$
1,037,087
38
%
Investment securities
2,512,437
1,895,689
616,748
33
%
Total loans
34,899,287
27,528,718
7,370,569
27
%
All other assets
(1)
4,135,279
4,117,184
18,095
—
%
Total assets
$
45,293,450
$
36,250,951
$
9,042,499
25
%
___________________
(1)
All other assets includes servicing rights, property, equipment and software, goodwill, intangible assets, operating lease right-of-use assets and other assets. See the condensed consolidated balance sheets within this report.
Total assets as of September 30, 2025 were $45.3 billion, up $9.0 billion, or 25%, from December 31, 2024. The increase was primarily attributable to an increase in total loans of $7.4 billion, comprised of held for sale ($3.9 billion) driven by an increase in personal and home loan originations and an increase in our loans held for investment ($3.5 billion) which was primarily related to student loan purchases and originations. See "
Cash Flow and Liquidity Analysis
" for further discussion of changes in total cash, cash equivalents, restricted cash and restricted cash equivalents during the nine months ended September 30, 2025.
2025 vs 2024
September 30, 2025
December 31, 2024
$ Change
% Change
Liabilities and permanent equity
Liabilities:
Total deposits
$
32,946,399
$
25,978,204
$
6,968,195
27
%
Debt
2,713,942
3,092,692
(378,750)
(12)
%
All other liabilities
(1)
853,146
654,921
198,225
30
%
Total liabilities
36,513,487
29,725,817
6,787,670
23
%
Total permanent equity
8,779,963
6,525,134
2,254,829
35
%
Total liabilities and permanent equity
$
45,293,450
$
36,250,951
$
9,042,499
25
%
___________________
(1)
Other liabilities includes accounts payable, accruals and other liabilities, operating lease liabilities and residual interests classified as debt. See the condensed consolidated balance sheets within this report.
Liabilities and Permanent Equity
Total liabilities as of September 30, 2025 were $36.5 billion, up $6.8 billion, or 23%, from December 31, 2024. The increase was primarily attributable to an increase in total deposits ($7.0 billion) driven by our differentiated checking and savings account offerings and competitive APY, partially offset by a decrease in total debt ($378.8 million) as a common stock offering in July 2025 allowed us to reduce our reliance on warehouse debt.
Total permanent equity as of September 30, 2025 was $8.8 billion, up $2.3 billion, or 35%, from December 31, 2024. The increase was primarily attributable to a common stock offering in July 2025, and a decrease in accumulated deficit driven by net income during the nine months ended September 30, 2025.
The following table provides a summary of cash flow data:
Nine Months Ended September 30,
($ in thousands)
2025
2024
Net cash used in operating activities
$
(2,751,280)
$
(919,704)
Net cash used in investing activities
(4,622,155)
(3,540,106)
Net cash provided by financing activities
8,411,582
3,813,743
Cash Flows from Operating Activities
For the nine months ended September 30, 2025, net cash used in operating activities primarily stemmed from loans held for sale originations outpacing cash proceeds from loans held for sale paydowns and sales activities, partially offset by net income, paydowns on our loans previously classified as held for sale, and favorable changes in other assets. We had principal loan originations of $22.3 billion and principal loan purchases of $18.1 million during the period. These cash uses were partially offset by principal loan payments of $8.2 billion and principal loan sales of $10.6 billion.
For the nine months ended September 30, 2024, net cash provided by operating activities stemmed from net income, a favorable change in our operating assets net of operating liabilities, including cash proceeds from loans held or previously classified as held for sale paydowns and sales activities outpacing loans held for sale originations. We originated loans of $13.6 billion during the period and also purchased loans of $21.7 million. These cash uses were partially offset by principal payments on loans of $7.0 billion and proceeds from loan sales of $5.3 billion.
Cash Flows from Investing Activities
For the nine months ended September 30, 2025, net cash used in investing activities was primarily driven by growth in our loans and AFS investment portfolio, including $4.2 billion of loan originations, $1.4 billion of loan purchases and $1.1 billion of AFS investment purchases, as well as net outflows related to credit cards of $158.6 million. These outflows were partially offset by $1.5 billion of proceeds from loan repayments and recoveries, proceeds from loan sales of $392.6 million as well as $249.5 million of AFS investment sales and $339.0 million of AFS investment payments and maturities.
For the nine months ended September 30, 2024, net cash used in investing activities was primarily driven by originations and purchases of loans held for investment outpacing repayments of loans held for investment as well as investment securities purchases. These uses were partially offset by cash proceeds from sales, maturities, and paydowns of investment securities and from sales of loans held for investment. We originated loans of $4.3 billion during the period, partially offset by principal payments on loans of $1.3 billion and proceeds from loan sales of $434.5 million, as well as net outflows related to credit cards of $30.7 million.
Cash Flows from Financing Activities
For the nine months ended September 30, 2025, net cash provided by financing activities was primarily attributable to net cash sources from our SoFi Bank deposits and proceeds from the common stock offering that we completed in the third quarter of 2025. This was partially offset by our net change in debt facilities related to our warehouses and debt repayments.
For the nine months ended September 30, 2024, net cash provided by financing activities was primarily attributable to net cash sources from our SoFi Bank deposits and proceeds from the issuance of our 2029 convertible notes. This was partially offset by our net change in debt facilities related to our warehouses and debt repayments.
Liquidity and Capital Resources
Liquidity
We strive to maintain access to diverse funding sources and ample liquidity to fund our operating requirements, to pursue strategic growth initiatives and to meet our legal and regulatory requirements. Our principal sources of liquidity are our cash and cash equivalents, including cash from operations, and investments in other highly liquid assets.
We maintain Treasury risk policies which outline specific requirements relating to the oversight of SoFi Technologies, Inc. (and its subsidiaries) capital planning, financial planning and forecasting, liquidity risk management, contingency funding
planning, interest rate risk management, cash management and financial operations, among other activities. Oversight of these activities is the responsibility of our ALCO. The ALCO is a management committee comprised of a cross-functional leadership team that is responsible for managing our use of capital, liquidity, sources and uses of funding, and sensitivities to various market risks, by identifying key risks and exposures, monitoring them appropriately, establishing tolerances and limits, mitigating risks where appropriate, and facilitating timely responses to changes in the macroeconomic environment and liquidity events to work to ensure the Company has the ability to meet its obligations.
The following table summarizes our total liquidity reserves:
September 30, 2025
Amount Available
Amount Borrowed / Utilized
Remaining Available Capacity
Cash and cash equivalents
$
3,246,351
n/a
$
3,246,351
Investments in AFS debt securities
(1)
2,285,835
n/a
2,285,835
Warehouse facilities
(2)
7,280,000
897,515
6,382,485
Revolving credit facility
(3)
645,000
497,400
147,600
FHLB advances
(4)
156,991
46,700
110,291
Other lines of credit
(5)
50,000
—
50,000
Total liquidity
$
13,664,177
$
1,441,615
$
12,222,562
___________________
(1)
Excludes investments in AFS debt securities which are pledged as collateral to the FHLB, and AFS securitization investments.
(2)
Includes personal loan, student loan and risk retention warehouse facilities. For risk retention facilities, we only include capacity amounts wherein we can pledge additional asset-backed bonds and residual investments as of the date indicated. As of September 30, 2025, warehouse facility maturity dates ranged from May 2026 through August 2028. See
Note 8. Debt
to the Notes to Condensed Consolidated Financial Statements for additional information.
(3)
As of September 30, 2025, the amount utilized under the revolving credit facility includes $11.4 million utilized to secure letters of credit. See
Note 8. Debt
to the Notes to Condensed Consolidated Financial Statements for additional information.
(4)
As of September 30, 2025, we had $79.2 million of investments in AFS debt securities and $63.8 million of loans pledged as collateral to the FHLB to secure undrawn borrowing capacity of $157.0 million, of which $46.7 million was utilized to secure letters of credit.
(5)
Borrowing capacity with a correspondent bank, which is an unsecured committed Federal funds line.
We believe our existing liquidity will be sufficient to meet our existing working capital and capital expenditure needs as well as our planned growth for at least the next 12 months.
Sources of Funding
Our primary funding sources include SoFi Bank deposits, warehouse funding, common equity capital, convertible debt, corporate revolving credit facility, securitizations, and other financings.
We offer deposit accounts (checking and savings accounts) to our members through SoFi Bank. We also source brokered and non-brokered wholesale deposits, which include certificates of deposit. As of September 30, 2025 and December 31, 2024, time deposit balances due in less than one year totaled $1.6 billion and $814.7 million, respectively. As of September 30, 2025 and December 31, 2024, the amount of uninsured deposits totaled $721.1 million and $544.3 million, respectively. As of September 30, 2025, approximately 98% of our total deposits were insured.
On July 31, 2025, the Company completed an underwritten public offering of 82,733,817 shares of common stock, at an offering price of $20.85 per share. The Company received net proceeds of $1.7 billion after deducting underwriting discounts and offering costs. The Company used a portion of the proceeds to reduce its higher-cost debt and give the flexibility to pursue growth opportunities.
Uses of Funding
Our primary uses of funds include loan originations, investments in our business, such as technology and product investments, as well as sales and marketing initiatives. In addition, our Financial Services segment has historically generated losses, and achieved contribution profit for the first time during the third quarter of 2023. Our capital expenditures have historically been less significant relative to our operating and financing cash flows, and we expect this trend to continue for the foreseeable future.
As of September 30, 2025, we had debt obligations and common stock outstanding.
Our borrowings primarily included our loan and risk retention warehouse facilities, asset-backed securitization debt, revolving credit facility and convertible notes. The amount of financing actually advanced on each individual loan under our loan warehouse facilities, as determined by agreed-upon advance rates, may be less than the stated advance rate depending, in part, on changes in underlying loan characteristics of the loans securing the financings. Each of our loan warehouse facilities allows the lender providing the funds to evaluate the market value of the loans that are serving as collateral for the borrowings or advances being made. The amount owed and outstanding on our loan warehouse facilities fluctuates significantly based on our origination volume, sales volume, the amount of time we strategically hold loans on our balance sheet, and the amount of loans being funded with our cash or member deposits.
Refer to
Note 8. Debt
to the Notes to Condensed Consolidated Financial Statements in this Form 10-Q and to
Note 12. Debt
to the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for additional information on our borrowing arrangements and the capped call transactions entered into in connection with the issuance of our convertible notes.
Covenants
We have various affirmative and negative financial covenants, as well as non-financial covenants, related to our warehouse debt and revolving credit facility. Additionally, we have compliance requirements associated with our convertible notes, and certain provisions of the arrangement could change in the event of a “Make-Whole Fundamental Change”, as defined in the indenture governing such convertible notes.
The availability of funds under our warehouse facilities and revolving credit facility is subject to, among other conditions, our continued compliance with the covenants. These financial covenants include, but are not limited to, maintaining: (i) a certain minimum tangible net worth, (ii) minimum unrestricted cash and cash equivalents, (iii) a maximum leverage ratio of total debt to tangible net worth, and (iv) minimum risk-based capital and leverage ratios. A breach of these covenants can result in an event of default under these facilities and allows the lenders to pursue certain remedies. See
Note 8. Debt
to the Notes to Condensed Consolidated Financial Statements for additional information. Our subsidiaries are restricted in the amount that can be distributed to SoFi only to the extent that such distributions would cause the financial covenants to not be met.
We were in compliance with all covenants as of September 30, 2025.
Capital Management
SoFi Technologies, a bank holding company, and SoFi Bank, a nationally chartered association, are required to comply with regulatory capital rules issued by the Federal Reserve and other U.S. banking regulators, including the OCC and FDIC. From time to time, we may contribute capital to SoFi Bank. We are required to manage our capital position to maintain sufficient capital to satisfy these regulatory rules and support our business activities, including the requirement to maintain minimum regulatory capital ratios in accordance with the Basel Committee on Banking Supervision standardized approach for U.S. banking organizations (U.S. Basel III). If the Federal Reserve finds that we are not “well-capitalized” or “well-managed”, we would be required to take remedial action, which may contain additional limitations or conditions relating to our activities.
The Federal Reserve and the OCC have authority to prohibit bank holding companies and banks, respectively, from paying dividends if, in their opinion, the payment of dividends would constitute an unsafe or unsound practice. Under the National Bank Act, SoFi Bank generally may, without prior approval of the OCC, declare a dividend so long as the total amount of all dividends (common and preferred), including the proposed dividend, in the current year do not exceed net income for the current year to date plus retained net income for the prior two years. However, taking into account a wide range of factors, the OCC may object and therefore prevent SoFi Bank from paying dividends to the Company. As such, as of September 30, 2025, the Bank would not have any funds free of restrictions that are available for dividend payments. Restrictions on the ability of SoFi Bank to pay dividends to the parent company could also impact the Company’s ability to pay dividends to common stockholders.
Additionally, under the Federal Reserve’s capital rules, our bank holding company’s ability to pay dividends is restricted if we do not maintain capital above the capital conservation buffer, as discussed below. Further, a policy statement of the Federal Reserve provides that, among other things, a bank holding company generally should not pay dividends on regulatory capital instruments if its net income for the past year is not sufficient to cover both the cash dividends and a rate of earnings retention that is consistent with the company’s capital needs, asset quality, and overall financial condition. Based on this Federal Reserve policy, as of September 30, 2025, the Company generally would not have any funds free of restrictions available for dividend payments on regulatory capital instruments.
These requirements establish required minimum ratios for CET1 risk-based capital, Tier 1 risk-based capital, total risk-based capital and a Tier 1 leverage ratio; set risk-weighting for assets and certain other items for purposes of the risk-based capital ratios; and define what qualifies as capital for purposes of meeting the capital requirements. Additionally, regulatory capital rules include a capital conservation buffer of 2.5% that is added on top of each of the minimum risk-based capital ratios in order to avoid restrictions on capital distributions and discretionary bonuses. In addition, the Federal Reserve and the OCC have authority to require banking organizations subject to their supervision to hold additional amounts of capital in excess of the minimum risk-based capital ratios.
In connection with the closing of the Bank Merger in 2022, the OCC imposed a number of conditions on SoFi Bank, including that it adhere to an operating agreement. Per its original terms, the operating agreement with the OCC expired in February 2025 and SoFi Bank is no longer subject to its commitments.
The risk- and leverage-based capital ratios and amounts are presented below:
September 30, 2025
December 31, 2024
($ in thousands)
Amount
Ratio
Amount
Ratio
Required Minimum
(1)
Well-Capitalized Minimum
(2)
SoFi Technologies
(3)
CET1 risk-based capital
$
6,719,666
20.0
%
$
4,457,212
16.0
%
7.0
%
n/a
Tier 1 risk-based capital
6,719,666
20.0
%
4,457,212
16.0
%
8.5
%
n/a
Total risk-based capital
6,770,083
20.2
%
4,503,618
16.2
%
10.5
%
n/a
Tier 1 leverage
6,719,666
16.1
%
4,457,212
13.4
%
4.0
%
n/a
Risk-weighted assets
33,522,251
27,859,577
Quarterly adjusted average assets
41,783,596
33,234,724
SoFi Bank
CET1 risk-based capital
$
5,574,614
17.6
%
$
4,352,537
17.3
%
7.0
%
6.5
%
Tier 1 risk-based capital
5,574,614
17.6
%
4,352,537
17.3
%
8.5
%
8.0
%
Total risk-based capital
5,625,031
17.8
%
4,398,944
17.5
%
10.5
%
10.0
%
Tier 1 leverage
5,574,614
14.3
%
4,352,537
14.4
%
4.0
%
5.0
%
Risk-weighted assets
31,672,531
25,207,621
Quarterly adjusted average assets
38,971,463
30,159,786
____________________
(1)
Required minimums presented for risk-based capital ratios include the required capital conservation buffer.
(2)
The well-capitalized minimum measure is applicable at the bank level only.
(3)
Amounts and ratios for September 30, 2025 are estimated. Our risk-based capital ratios and Tier 1 leverage ratio increased for SoFi Technologies as of September 30, 2025 compared to December 31, 2024. This increase was primarily driven by the issuance of $1.7 billion of common stock during the third quarter of 2025 and net income, partially offset by an increase in risk-weighted assets primarily driven by loan growth.
As of September 30, 2025 and December 31, 2024, our regulatory capital ratios exceeded the thresholds required to be regarded as a well-capitalized institution, and meet all capital adequacy requirements to which we are subject. There have been no events or conditions since September 30, 2025 that management believes would change the categorization.
Commitments
In addition to our warehouse facility borrowings, revolving credit facility borrowings and convertible notes, our material commitments requiring, or potentially requiring, the use of cash in future periods primarily include commitments related to sponsorship, advertising, and cloud computing agreements under which we are required to make payments over the life of the agreements. Additional material commitments include operating lease obligations primarily associated with office premises and finance lease obligations which expire in 2040.
Guarantees
We may require liquidity resources associated with our guarantee arrangements. As a component of our loan sale agreements, we make certain representations to third parties that purchased our previously held loans. We have a three-year obligation to GSEs on loans that we sell to GSEs, to repurchase any originated loans that do not meet certain GSE guidelines, and we are required to pay the full initial purchase price back to the GSEs. In addition, we make standard representations and warranties related to personal, student and home loan transfers, as well as limited credit-related repurchase guarantees on
certain such transfers. If realized, any of the repurchases would require the use of cash. See
Note 14. Commitments, Guarantees, Concentrations and Contingencies
to the Notes to Condensed Consolidated Financial Statements for further information on these and other guarantee obligations. We believe we have adequate liquidity to meet these expected obligations.
Factors Affecting Liquidity
The activities of our lending business are a key factor affecting our liquidity, in particular our origination volume, the holding period of our loans, loan sale execution and the timing of loan repayments. Our ability to have adequate liquidity to fund our balance sheet is impacted by our ability to access new deposits, and retain and grow existing deposits, along with our ability to access whole loan buyers, sell our loans on favorable terms, maintain adequate warehouse capacity at favorable terms, and to strategically manage our continuing financial interest in securitization-related transfers. Our ability to attract and maintain deposits can be impacted by, among other things, general economic conditions, competition from other financial services firms, idiosyncratic events and the interest rates we offer, which can impact our liquidity from deposits. In 2023, we began to provide our members with access to expanded FDIC insurance coverage through a network of participating banks in our Insured Deposit Program. We continued to have strong deposit contribution through the third quarter of 2025.
There is no guarantee that we will be able to execute on our strategy as it relates to the timing and pricing of securitization-related transfers. Therefore, we may hold securitization interests for longer than planned or be forced to liquidate at suboptimal prices. Securitization transfers are also negatively impacted during recessionary periods, wherein purchasers may be more risk averse.
Further, future uncertainties around the demand for our personal loans, home loans and around the student loan refinance market in general, including as a result of worsening macroeconomic conditions or market disruptions, should be considered when assessing our future liquidity and solvency prospects. In the future, our loan origination volume and our resulting loan balances, and any positive cash flows thereof, could also be lower based on strategic decisions to tighten our credit standards.
In addition to our ability to pledge unencumbered loans against available warehouse capacity, we have relationships with whole loan buyers who have historically demonstrated strong demand for our loans. Securitization markets can also generate additional liquidity; however, financing through the securitization market could result in worse execution as compared to whole loans sales depending on market conditions and, in certain cases, we are required to maintain a minimum investment due to securitization risk retention rules.
Additionally, our securitization transactions require us to maintain a continuing financial interest in the form of securitization investments when we deconsolidate the SPE or in consolidation of the SPE when we have a significant financial interest. In either instance, the continuing financial interest requires us to maintain capital in the SPE that would otherwise be available to us if we had sold loans through a different channel. As it relates to our securitization debt, the maturity of the notes issued by the various trusts occurs upon either the maturity of the loan collateral or full payment of the loan collateral held in the trusts, the timing of which cannot be reasonably estimated. Our own liquidity resources are not required to make any contractual payments on our securitization borrowings.
Our cash flows from operations have also historically been impacted by material net losses. While we achieved net income profitability for the first time during the fourth quarter of 2023, changing business, macroeconomic or other conditions could potentially lead us, in the future, to raise additional capital in the form of equity or debt, which may not be at favorable terms when compared to previous financing transactions.
Our long-term liquidity strategy includes continuing to grow our deposit base, maintaining adequate warehouse capacity, maintaining corporate debt and other sources of financing, as well as effectively managing the capital raised through debt and equity transactions. Although our goal is to increase our cash flow from operations, there can be no assurance that our future operating plans will lead to improved operating cash flows.
The FDIA and FDIC regulations generally limit the ability of an insured depository institution to accept, renew or roll over any brokered deposit unless the institution’s capital category is “well capitalized” or, with the FDIC’s approval, “adequately capitalized.” As of September 30, 2025, our regulatory capital ratios exceeded the thresholds required to be regarded as a well-capitalized institution, and meet all capital adequacy requirements to which we are subject.
Other Arrangements
We enter into arrangements in which we originate loans, establish an SPE and transfer loans to the SPE, which has historically served as an important source of liquidity. We also retain the servicing rights of the underlying loans and hold additional interests in the SPE. When an SPE is determined not to be a VIE or when an SPE is determined to be a VIE but we
are not the primary beneficiary, the SPE is not consolidated. In addition, a significant change to the pertinent rights of other parties or our pertinent rights, or a significant change to the ranges of possible financial performance outcomes used in our assessment of the variability of cash flows due to us, could impact the determination of whether or not a VIE is consolidated. VIE consolidation and deconsolidation may lead to increased volatility in our financial results and impact period-over-period comparability. See
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
to the Notes to Consolidated Financial Statements within our Annual Report on Form 10-K for the year ended December 31, 2024 for our VIE consolidation policy.
Historically, we have established personal loan trusts and student loan trusts that were created and designed to transfer credit and interest rate risk associated with the underlying loans through the issuance of collateralized notes and residual certificates. We hold a variable interest in the trusts through our ownership of collateralized notes in the form of asset-backed bonds and residual certificates. The residual certificates absorb variability and represent the equity ownership interest in the equity portion of the personal loan and student loan trusts.
We are also the servicer for all trusts in which we hold a financial interest. As servicer, we may have the power to perform the activities which most impact the economic performance of the VIE, but since either we hold an insignificant financial interest in the trusts or rights held by other variable interest holders convey power, we are not the primary beneficiary. Further, we do not provide financial support beyond our initial equity investment, and our maximum exposure to loss as a result of our involvement with nonconsolidated VIEs is limited to that initial investment. For a more detailed discussion of nonconsolidated VIEs, including related activity during the period, see
Note 6. Securitization and Variable Interest Entities
to the Notes to Condensed Consolidated Financial Statements.
Critical Accounting Estimates
Our consolidated financial statements have been prepared in accordance with GAAP. In preparing our consolidated financial statements, we make judgments, estimates and assumptions that affect reported amounts of assets and liabilities, as well as revenues and expenses. We base our assumptions, judgments and estimates on historical experience and various other factors that we believe to be reasonable under the circumstances. The results involve judgments about the carrying values of assets and liabilities not readily apparent from other sources. Actual results could differ materially from these estimates under different assumptions or conditions. We regularly evaluate our estimates, assumptions and judgments, particularly those that include the most difficult, subjective or complex judgments which are often about matters that are inherently uncertain. We evaluate our critical accounting policies and estimates on an ongoing basis and update them as necessary based on changes in market conditions or factors specific to us. There have been no material changes in our significant accounting policies or critical accounting estimates during 2025. For a complete discussion of our significant accounting policies and critical accounting estimates, refer to our Annual Report on Form 10-K for the year ended December 31, 2024 within
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
to the Notes to Consolidated Financial Statements and “
Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates
”.
Goodwill
Goodwill represents the fair value of an acquired business in excess of the fair value of the identified net assets acquired. As of September 30, 2025, we had goodwill of $1.4 billion.
Goodwill is tested for impairment at the reporting unit level at least annually, with a recurring testing date of October 1, or whenever indicators of impairment exist. We may assess goodwill for impairment initially based on qualitative considerations, referred to as “step zero”, to determine whether conditions exist that indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If management concludes, based on its assessment of relevant events, facts and circumstances that it is more likely than not that a reporting unit’s carrying value is greater than its fair value, then a quantitative analysis, referred to as step one, will be performed to determine if there is any impairment. We may alternatively elect to initially perform a quantitative assessment and bypass the qualitative assessment. Quantitative goodwill impairment assessments require a significant amount of management judgment, and a meaningful change in the forecasted future revenues and cash flows, the discount rate, and the determination of market multiples used in testing goodwill for impairment could result in a material impact on the Company’s results of operations and financial position.
During the third quarter of 2025, due to the continued the shift in strategy to focus on potential new partners with scaled customer bases and the change in customer mix within the Technology Platform segment, management concluded, based on its assessment of these factors, it would perform an interim quantitative assessment on the Galileo and Technisys reporting units as of September 1, 2025 to determine if there was any goodwill impairment.
As of September 1, 2025, management calculated the fair value amount of the Galileo and Technisys reporting units using an evenly weighted combination of a DCF calculation, which is a form of the income approach, and a market multiples calculation, which is a form of the market approach. The discount rates used for the Galileo and Technisys reporting units in our interim quantitative assessment were 12.9% and 19.3%, respectively. The higher discount rate at Technisys, relative to Galileo, was primarily driven by macroeconomic factors in Latin America, specifically the highly inflationary economic environment in Argentina. Additionally, management applied a terminal year long-term growth rate of 4.0% to both reporting units. As a result of this interim quantitative assessment, the fair value of the Galileo and Technisys reporting units were determined to be above their respective carrying values which resulted in no impairment at September 1, 2025. If the discount rate applied to the estimated cash flows was increased or decreased by 50 basis points, the fair value of the Galileo and Technisys reporting units would decrease or increase by approximately 4% and 3%, respectively. Similarly, if the long-term growth rate was increased or decreased by 50 basis points, the fair value of the Galileo and Technisys reporting units would increase or decrease by approximately 2% and 1%, respectively. Or, if the Company’s market capitalization was to decline due to unforeseen factors or if changes in our customer mix were to transpire at a rate significantly different than anticipated, it could impact the fair value of the respective units.
Subsequent to our September 1, 2025 interim goodwill assessment, the Company aggregated its Galileo and Technisys reporting units into a single reporting unit, Technology Platform. This update is reflective of the operational and strategic integration of these former two reporting units - and is consistent with how segment management manages the business. As a result, the amount of goodwill previously assigned to Galileo and Technisys of $816.0 million and $522.6 million, respectively, will be combined in the Technology Platform reporting unit ($1.3 billion).
Management cannot predict the occurrence of certain events or changes in circumstances that might adversely affect the value of goodwill. We continue to monitor the aforementioned conditions, the general macroeconomic environment, including the interest rate environment, inflationary pressures, and the potential for a prolonged economic downturn or recession, as well as other factors, including those listed in "
Cautionary Statement Regarding Forward-Looking Statements
" and "
Risk Factors
" in Part II, Item 1A of this Quarterly Report. Further persistence of the aforementioned conditions and these other factors could result in impairment charges in future periods.
Recent Accounting Standards Issued, But Not Yet Adopted
See
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
to the Notes to Condensed Consolidated Financial Statements herein and
Note 1. Organization, Summary of Significant Accounting Policies and New Accounting Standards
to the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for the year ended December 31, 2024.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
In the normal course of business, we are subject to a variety of market-related risks that can affect our operations and profitability. We broadly define these areas of risk as interest rate risk, credit risk, counterparty risk and operational risk. Historically, substantially all of our revenue and operating expenses were denominated in United States dollars. We may in the future be subject to increasing foreign currency exchange rate risk with our acquisition of a foreign company. Foreign currency exchange rate risk is the risk that our financial position or results of operations could be positively or negatively impacted by fluctuations in exchange rates. Exchange rate risk was not a material risk for the Company during the periods presented. For additional information on our market risks, see Part II, Item 7A “
Quantitative and Qualitative Disclosures About Market Risk
” in our Annual Report on Form 10-K for the year ended December 31, 2024.
Interest Rate Risk
We are exposed to the risk of loss to future earnings, values or future cash flows that may result from changes in market discount rates or overall market conditions, such as instability in the banking and financial services sectors. We are subject to interest rate risk associated with our loans, securitization investments (comprised of residual investments and asset-backed bonds), servicing rights and investments in AFS debt securities, which are measured at fair value on a recurring basis using a discounted cash flow methodology in which the discount rate represents an estimate of the required rate of return by market participants. Our loans with variable interest rates are exposed to interest rate volatility, which impacts the amount of recognized interest income. Our securitization residual investments are carried at fair value, which is subject to changes in market value by virtue of the impact of interest rates on the market yield of the residual investments. The value and earnings of our asset-backed bonds, which are associated with our personal loans and student loans, have a converse relationship to the movement of interest rates. That is, as interest rates rise, bond values and earnings fall and vice versa. Additionally, we are subject to interest rate risk on our variable-rate warehouse facilities and our revolving credit facility. Market interest rates may also drive the interest we offer to members on their deposits. Future funding activities may increase our exposure to interest rate
risk, as the interest rates payable on such funding may be tied to SOFR or another representative alternative reference rate. We are also exposed to market risk through our investments in equity securities, which we elect to measure using the measurement alternative method of accounting and therefore may have positive or negative adjustments that impact our results of operations resulting from observable price changes based on current market conditions.
Interest rate risk also occurs in periods where changes in short-term interest rates result in loans being originated with terms that provide a smaller interest rate spread above the financing terms of our warehouse facilities or above the interest rate we offer on deposits, which can negatively impact our realized net interest income. We manage and mitigate these risks using interest rate derivative hedges, our investment portfolio, and broader asset liability management activities. Our Corporate Treasury group, under the supervision of our ALCO and Board Risk Management committees, centrally manages our interest rate risk. Our ALCO includes leadership from Treasury, Finance, Independent Risk Management, and Business Units. ALCO is responsible for identifying key risks and exposures, establishing tolerances and limits, monitoring them appropriately, and managing these risks. Risk management activities are conducted under the oversight of respective Board Risk Management committees.
Our primary metrics for the measurement and monitoring of interest rate risk (IRR) on a company-wide basis include Net Interest Income (NII) and fair value sensitivity. Additionally, we utilize Economic Value of Equity (EVE) as a longer term metric of interest rate risk. These interest rate risk metrics are calculated for a wide range of interest rate scenarios, and risk appetite limits have been established. The interest rate risk exposures and historical trends against risk limit scenarios are reported to our ALCO and EBRC.
The NII risk metric measures the change in net interest income under an interest rate shock relative to the forecasted baseline scenario over a 12 month horizon. Our baseline forecast takes into consideration the current balance sheet, projections of future business activity, and the market expectations of benchmark interest rates. The NII metric is driven by key modeling assumptions for both assets and liabilities. For assets, key assumptions include prepayment speeds, new lending origination volumes, and new lending origination pricing. For liabilities, key assumptions include forecasted deposit balances and deposit pricing betas.
Fair value sensitivities measure the interest rate sensitivity of balance sheet assets recorded at fair value which primarily consists of loans and securitization investments. Servicing rights and AFS securities in the investment portfolio are also measured as fair value sensitivities. The fair value sensitivity reflects the change in asset price due to an interest rate shock to the underlying benchmark discount rate. Key assumptions for the fair value sensitivity include conditional prepayment rates, annual default rates, and discount rates. Please refer to the Level 3 Significant Inputs in
Note 11. Fair Value Measurements
to the Notes to Condensed Consolidated Financial Statements for more details on these assumptions.
The following tables summarize the potential effect on (i) net interest income; and (ii) the change in fair value of interest rate sensitive financial assets recorded on our consolidated balance sheet, based upon a sensitivity analysis performed by management assuming a hypothetical, immediate and parallel increase and decrease in market interest rates of 100 and 200 basis points. While a relevant measure of our interest rate exposure, this sensitivity analysis does not represent a forecast of our net interest income.
Our consolidated balance sheet is liability sensitive, given that liabilities are expected to reprice faster than assets resulting in higher net interest income in decreasing interest rate scenarios. The period over period change in sensitivity reflected in the tables above are attributed to changes in balance sheet composition and asset-liability management activities.
In addition to our net interest income and fair value sensitivity analysis above, we also utilize EVE as a longer term measure of interest rate risk. EVE is a point-in-time analysis of the sensitivity of the current balance sheet and off-balance sheet assets and liabilities that incorporates all cash flows over their estimated remaining lives. Due to this longer forecast, EVE only uses the current balance sheet and does not include assumptions related to future activities. Key modeling assumptions in the EVE metric include asset prepayment speeds, deposit pricing beta, and deposit decay rates.
The scenarios, methodologies and assumptions used in the IRR framework are periodically evaluated and enhanced in response to changes in the market environment, changes in our balance sheet composition, enhancements in our modeling and other factors. The identification and testing of key assumptions are influenced by market conditions and management views of key risks. IRR measurement across interest rate scenarios is driven by key modeling assumptions that influence the calculated exposures. Calibration of key assumptions is based upon a combination of factors including historical experience and management judgment. Key modeling assumptions are subject to periodic review and validation. In addition, sensitivity testing is performed on key assumptions by increasing and decreasing the modeling inputs relative to the base value and then comparing the resulting impact to the IRR exposure. Sensitivity testing is periodically reported to ALCO.
Credit Risk
We are subject to credit risk, which is the risk of default that results from a borrower’s inability or unwillingness to make contractually required loan payments or declines in home loan collateral values. Generally, all loans sold into the secondary market are sold without recourse. For such loans, our credit risk is generally limited to repurchase obligations due to fraud or origination defects. For loans that were repurchased or not sold in the secondary market, we are subject to credit risk to the extent a borrower defaults and we are not able to fully recover the principal balance. We believe that this risk is mitigated through the implementation of stringent underwriting standards, strong fraud detection tools and technology designed to comply with applicable laws and our standards. In addition, we believe that this risk is mitigated through the quality of our loan portfolio.
The following table summarizes the potential effect on earnings over the next 12 months and the potential effect on the fair values of our loans for which we elected the fair value option and residual investments recorded on our consolidated balance sheet as of September 30, 2025 based on a sensitivity analysis performed by management assuming an immediate hypothetical change in credit loss rates by a rate of 10%. The fair value and earnings sensitivities are applied only to financial assets that existed at the balance sheet date, which included loans, investments in AFS debt securities (which had an immaterial impact from credit risk) and residual investments as of September 30, 2025. Asset-backed bonds are excluded because they are not expected to absorb the losses of the VIE based on the extent of overcollateralization and expected credit losses of the VIE. Alternatively, residual investments are subject to credit exposure, and by design this is the portion of the SPE that is expected to absorb the losses of the VIE.
The carrying value and earnings sensitivities are applied only to financial assets that existed at the balance sheet date, which included loans at amortized cost, for which we have recorded an allowance as of September 30, 2025.
Impact if Credit Loss Rates:
($ in thousands)
Increase 10 Percent
Decrease 10 Percent
Fair value
$
(135,873)
$
135,873
Carrying value
(5,063)
5,063
Income (loss) before income taxes
(140,936)
140,936
Counterparty Risk
We are subject to risk that arises from our debt warehouse facilities, economic hedging activities, third-party custodians, and capped call options on our common stock. These activities generally involve an exchange of obligations with unaffiliated lenders or other individuals or entities, referred to in such transactions as “counterparties”. If a counterparty was to default, we could potentially be exposed to reputational damage and financial loss if such counterparty was unable to meet its obligations to us. We manage this risk by selecting only counterparties that we believe to be financially strong, spreading the risk among multiple such counterparties, placing contractual limits on the amount of dependence on any single counterparty, and entering into netting agreements with the counterparties, as appropriate.
In accordance with Treasury Market Practices Group’s recommendation, we execute Securities Industry and Financial Markets Association trading agreements with all material trading partners. Each such agreement provides for an exchange of margin money should either party’s exposure exceed a predetermined contractual limit. Such margin requirements limit our overall counterparty exposure. The master netting agreements contain a legal right to offset amounts due to and from the same counterparty. Derivative assets represent derivative contracts in a gain position net of loss positions with the same counterparty and, therefore, also represent our maximum counterparty credit risk. We incurred no losses due to nonperformance by any of our counterparties during the nine months ended September 30, 2025. As of September 30, 2025, gross derivative asset and liability positions subject to master netting arrangements were $10.3 million and $2.1 million, respectively.
In the case of our loan warehouse facilities, we are subject to risk if the counterparty chooses not to renew a borrowing agreement and we are unable to obtain financing to originate loans. With our loan warehouse facilities, we seek to mitigate this risk by ensuring that we have sufficient borrowing capacity with a variety of well-established counterparties to meet our funding needs. As of September 30, 2025, we had total borrowing capacity under loan warehouse facilities of $7.3 billion, of which $897.5 million was utilized. Refer to
Note 8. Debt
to the Notes to Condensed Consolidated Financial Statements for additional information regarding our loan warehouse facilities.
In the case of our call options on our common stock, if the capped call counterparties, which are financial institutions and initial purchasers of our convertible notes, are unable to meet their obligations under the contract, we may not be able to mitigate the dilutive effect on our common stock upon conversions of our convertible notes or offset any potential cash payments we may be required to make in excess of the principal amount of converted convertible notes. Refer to
Note 9. Equity
to the Notes to Condensed Consolidated Financial Statements for additional information on our capped call transactions.
Operational Risk
Operational risk is the risk of loss arising from inadequate or failed internal processes, controls, people (e.g., human error or misconduct) or systems (e.g., technology problems), business continuity or external events (e.g., natural disasters), compliance, reputational, regulatory, cybersecurity or legal matters and includes those risks as they relate directly to us, fraud losses attributed to applications and any associated fines and monetary penalties as a result, transaction processing, or employees, as well as to third parties with whom we contract or otherwise do business. We rely on third-party computer systems and third-party providers to support and carry out certain functions on our platform, which are themselves susceptible to operational risk or which may rely on subcontractors to provide services to us that face similar risks. Any interruption in services or deterioration in the quality of the service or performance of such third-party systems or providers could be disruptive to our business and adversely affect our results of operations and the perception of the reliability of our networks and services and the quality of our brand. In addition, we may be subjected to member complaints, fines, subpoenas, civil investigative demands, litigation, disputes, regulatory investigations and other similar actions. We strive to manage operational risk, including operational risk associated with our reliance on third-party systems, through contractual provisions, our system design, and a robust third-party risk management process, which includes establishing policies and procedures to accomplish timely and efficient processing, obtaining periodic internal control attestations from management, conducting internal process Risk Control Self-Assessments and audit reviews to evaluate the effectiveness of internal controls. With respect to cybersecurity risk, which can also translate to financial and reputational risk, our technology and cybersecurity teams rely on a layered system of preventive and detective technologies, controls, and policies to detect, mitigate, and contain cybersecurity threats. In addition, our cybersecurity team, and the third-party consultants they engage, regularly assess our cybersecurity risks and mitigation efforts. Our operational risk, and the amount we invest in risk management, may increase as we introduce new products and product features, and as new threat actors and evolving threat vectors, such as account takeover tactics, increase and become more sophisticated. In order to be effective, among other things, our enterprise risk management capabilities must adapt and align to support any new product or loan features, capability, strategic development, or external change.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that such disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q and designed to ensure that information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the requisite time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures,
no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
Changes in Internal Control over Financial Reporting
There have not been any changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended September 30, 2025 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
The information required by Item 103 of Regulation S-K is included in
Note 14. Commitments, Guarantees, Concentrations and Contingencies
to the Notes to Condensed Consolidated Financial Statements in Part I, Item 1. of this Quarterly Report on Form 10-Q.
Item 1A. Risk Factors
In evaluating our company and our business, y
ou should carefully consider the risks and uncertainties described in Part I, Item 1A. Risk Factors in our Annual Report on Form 10-K, together with the other information in this Quarterly Report on Form 10-Q, including our condensed consolidated financial statements and the related notes and the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and in other documents we file with the SEC. There are no material changes from the risk factors set forth in our 2024 Annual Report on Form 10-K except as set forth below. Additional risks and uncertainties not presently known to us or that we currently deem immaterial may also impair our business, reputation, financial condition, results of operations, revenue or our future prospects, or market price of our common stock.
We are working to incorporate cryptocurrency and blockchain technology into our product offerings, which may subject us to laws and regulations relating to cryptocurrencies and blockchain technology in various jurisdictions where we conduct our business, and to other risks. Such laws and regulations can be complex, are subject to change, and complying with them across various jurisdictions imposes operational, time, and cost constraints on our business. Our actual or perceived failure to comply with such obligations or to address other risks related to these technologies could harm our business and/or result in reputational harm, loss of customers, material financial penalties and legal liabilities.
We may in the future offer cryptocurrency products and other products that utilize blockchain technology which could subject us to additional regulations, licensing requirements, or other obligations. Compliance with any such regulations, requirements, or obligations may be complex and costly. Cryptocurrencies are not considered legal tender, are not backed by most governments, and have experienced technological flaws and various law enforcement and regulatory interventions. In addition, in the U.S. and certain other jurisdictions, certain cryptocurrencies may be deemed to be securities and subject to the securities laws of the relevant jurisdictions. The rapidly evolving regulatory landscape with respect to cryptocurrencies may subject us to registrations, inquiries, or investigations from regulators and governmental authorities; require us to make product changes; restrict or discontinue product offerings; and implement additional and potentially costly controls. If we fail to comply with regulations, requirements, prohibitions or other obligations applicable to us, we could face regulatory or other enforcement actions and potential fines or reputational harm, be forced to cease offering cryptocurrency products, and other consequences, including significant financial losses.
Cryptocurrencies have in the past and may in the future experience periods of extreme price volatility. These uncertainties, as well as future accounting and tax developments, or other requirements relating to cryptocurrencies could expose us to litigation, regulatory action and possible liability, and have an adverse effect on our business.
As we enter into and expand our cryptocurrency product and service offerings, the risks associated with failing to safeguard and manage cryptocurrencies we hold or our custodians hold or service providers transfer on behalf of our customers may increase. In addition, a number of errors could occur in the process of depositing or withdrawing cryptocurrencies such as typos, mistakes or failure to include information required by the blockchain network, or any other internal failures or deficiencies in our own systems or those of any custodian or other third party provider we may use, could, in each case, materially and adversely affect our operations. In addition, cryptocurrencies and blockchain technologies have been, and might in the future be, subject to security breaches, hacking or other malicious activities. Failures in internal controls or key management practices, whether by us or a service provider, could lead to irreversible asset loss or unauthorized transfers. Defaults by counterparties or systemic stress in crypto-asset markets may also pose significant liquidity, settlement, or valuation risks. Any such failure or event could result in reputational harm, significant financial losses, lead customers to discontinue or reduce their use of our services, and result in significant penalties and fines and additional restrictions.
In addition, we may rely on third parties for certain aspects of cryptocurrency offerings and reliance on third parties involves risks. For example, inappropriate access to, theft, destruction or other loss of cryptocurrency assets held by any counterparty we may use, insufficient insurance coverage by us or any such counterparty to reimburse us for all such losses, such counterparty’s failure to maintain effective controls over the custody, asset and settlement services provided to us, such counterparty’s inability to purchase or liquidate cryptocurrency holdings, and defaults on financial or performance obligations
by counterparty financial institutions, could materially and adversely affect our financial performance and significantly harm our business.
In addition, we plan to integrate blockchain technology from a third party provider into certain of our products. Any number of technical changes, software upgrades, cybersecurity incidents or other changes to the underlying blockchain networks might occur from time to time, causing incompatibility, technical issues, disruptions or security weaknesses to our products. If we or our third party provider are unable to identify, troubleshoot and resolve any such issues successfully, we might no longer be able to support such products, our customers’ assets might be frozen or lost, the security of our products might be compromised and our platforms and technical infrastructure might be affected, all of which could cause revenue to decline and expose us to potential liability for customer losses.
We recently launched global remittance services between the United States and Mexico, and we expect to expand these and similar services to and between other international locations. We are new to global remittance services and engaging in such services exposes us to numerous risks, including compliance with complex laws and regulations across jurisdictions, and operational risks, each of which could materially and adversely affect our business, results of operations, and financial condition.
We recently launched global remittance services between the United States and Mexico, and we expect to expand these and similar services to and between other international locations. The success of this product depends in part on our ability to provide global remittance services compliantly, efficiently and securely. Global remittance services involve complex regulatory, legal, and compliance requirements, including licensing, anti-money laundering, counter-terrorism financing, economic sanctions, data privacy and cybersecurity, customer disclosure, foreign exchange control laws, and monitoring, examination, and oversight by regulatory agencies across multiple jurisdictions. These frameworks differ significantly between countries and are subject to change, interpretation, and enforcement by various authorities. Failure to maintain compliance, or even the perception of noncompliance, may result in investigations, penalties, restrictions on our operations, or the loss of licenses and banking relationships necessary to provide global remittance services.
Our compliance and regulatory risk related to global remittance services is expected to increase as we expand our operations into additional jurisdictions because the provision of global remittance services is highly regulated, and the requirements vary from jurisdiction to jurisdiction. We are currently working with third-party partners who are licensed to provide global remittance services in the jurisdictions in which we operate and plan to operate. We may, as our global remittance services expand, obtain licenses directly in various jurisdictions. If we become licensed to provide these services by various governmental authorities, we would become subject to extensive financial, operational, and other regulatory requirements to maintain our licenses and conduct business. If our licenses are not renewed or we are denied licenses in additional jurisdictions where we choose to apply for a license, we could be forced to change our business practices or to comply with the requirements of the additional jurisdictions, each of which could require us to bear substantial cost. Further, if we were found by these governmental authorities to be in violation of any applicable laws or regulations required to provide global remittance services, we could be subject to fines, penalties, lawsuits, and enforcement actions; additional compliance requirements; increased regulatory scrutiny of our business; restriction or suspension of our operations; or damage to our reputation or brand. Regulatory requirements are constantly evolving, and we cannot predict whether we will be able to meet changes to existing regulations or the introduction of new regulations without harming our business, financial condition, operating results, and future prospects.
Additionally, global remittance services are subject to higher operational risks, including delays, transaction errors, and fraudulent activities, particularly in regions with less developed financial infrastructure, including settlement timing differences, and exposure to local liquidity constraints which may impact the predictability and profitability of our global remittance services. Political instability, trade restrictions, current or new tax laws, or economic sanctions imposed on certain countries may further restrict our ability to provide global remittance services in specific markets.
Furthermore, we currently rely on a third-party partner to facilitate global remittance services and may rely on additional third-parties in the future. In addition, our third-party partners may rely on local partners for delivery of their services. Any disruption, error, or compliance failure by these partners could lead to financial loss, reputational damage, and customer dissatisfaction, including related to the experience of our members’ recipients. If the experience delivered to a recipient is deemed unsatisfactory for any reason, including if a third-party partner’s processes take longer than expected, members may choose to not use our services in the future and our business could be harmed. Additionally, third-party partners charge fees, which may increase from time to time, and which could increase our costs. Banks currently determine the fees charged for bank-originated transactions and may increase the fees with little prior notice. U.S. federal, state, local or foreign governments could also mandate a tax on global remittance services, or require additional taxes or fees to be imposed upon our customers, or otherwise impact the manner in which we provide global remittance services. If fees increase, it may require us to
change our product options, or take other measures that would impact our costs and profitability or cause us to lose members or otherwise limit our operations.
If we are unable to effectively manage these risks or adapt our operations to evolving international regulatory environments, our ability to further expand our global remittance services and similar services, and maintain compliance could be impaired, and our business, financial condition, and results of operations could be materially and adversely affected.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
Trading Arrangements
On
July 30, 2025
,
Kelli Keough
,
Executive Vice President, Group Business Unit Leader, Spend Invest Protect and Save
,
adopted
a trading arrangement during an open trading window for the sale of the Company’s common stock that is intended to satisfy the affirmative defense conditions of Securities Exchange Act Rule 10b5-1(c) (a “Rule 10b5-1 Trading Plan”). Dr. Keough’s Rule 10b5-1 Trading Plan, which has a term ending on
November 30, 2026
, provides for the sale of up to
244,374
shares of common stock, representing the gross number of shares subject to the Rule10b5-1 Trading Plan excluding the potential effect of shares withheld for taxes, pursuant to one or more market or limit orders. The actual number of shares that may be sold will be calculated as RSU vesting and satisfaction of tax withholding obligations occur.
During the three months ended September 30, 2025, no other Company director or officer (as defined in Rule 16a-1(f) of the Exchange Act)
adopted
,
terminated
or modified a Rule 10b5-1 trading arrangement or non-Rule 10b5-1 trading arrangement (as such terms are defined in Item 408 of Regulation S-K).
Inline XBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)
___________________
* Filed herewith.
+ Indicates a document being furnished with this Form 10-Q. Information furnished herewith shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section. Such exhibit shall not be deemed incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.
†
Indicates a management contract or compensatory plan.
110
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
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