TWLO 10-K Annual Report Dec. 31, 2021 | Alphaminr

Effective Date August 11, 2021

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TWILIO INC

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TABLE OF CONTENTS

Part I Item 1. Business Item 1A. Risk Factors Item 1B. Unresolved Staff Comments Item 2. Properties Item 3. Legal Proceedings Item 4. Mine Safety Disclosures Part II Item 5. Market For Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases Of Equity Securities Item 6. [reserved]Item 7. Management S Discussion and Analysis Of Financial Condition and Results Of Operations Item 7A. Quantitative and Qualitative Disclosures About Market Risk Item 8. Financial Statements and Supplementary Data Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure Item 9A. Controls and Procedures Item 9B. Other Information Item 9C. Disclosure Regarding Foreign Jurisdictions That Prevent Inspections Part III Item 10. Directors, Executive Officers and Corporate Governance Item 11. Executive Compensation Item 12. Security Ownership Of Certain Beneficial Owners and Management and Related Stockholder Matters Item 13. Certain Relationships and Related Transactions and Director Independence Item 14. Principal Accountant Fees and Services Part IV Item 15. Exhibits and Financial Statement Schedules Item 16. Form 10-k Summary

Exhibits

2.1 Agreement and Plan of Merger and Reorganization, dated as of May 16, 2021, by and among Twilio Inc., a Delaware corporation, Zeus Merger Sub I, Inc., a Delaware corporation, Zeus Merger Sub II, LLC, a Delaware limited liability company, Zipwhip, Inc., a Delaware corporation and Fortis Advisors LLC, a Delaware limited liability company 10-Q 001-37806 2.1 July 30, 2021 2.2 Agreement and Plan of Reorganization, dated October 12, 2020, by and among Twilio Inc., a Delaware corporation, Scorpio Merger Sub, Inc., a Delaware corporation, Segment,io, Inc., a Delaware corporation, and Shareholder Representative Services LLC, a Colorado limited liability company S-3 333-249889 2.1 November 5, 2020 2.3 Framework Agreement Letter Agreement, dated as of August 16, 2021, by and among Twilio Inc., a Delaware corporation, Carlyle Partners VHoldings, L.P., a Delaware limited partnership, and Syniverse Corporation, a Delaware corporation 8-K 001-37806 2.1 August 17, 2021 3.1 Amended and Restated Certificate of Incorporation of TwilioInc. S-1A 333-211634 3.1 June 13, 2016 3.2 Second Amended and Restated Bylaws of TwilioInc. 10-Q 001-37806 3.1 August 4, 2020 4.1 Form of ClassA Common Stock Certificate of TwilioInc. S-1 333-211634 4.1 May 26, 2016 4.2 Amended and Restated Investors' Rights Agreement, dated April24, 2015, between TwilioInc. and certain of its stockholders S-1 333-211634 4.2 May 26, 2016 4.3 Indenture, dated as of May17, 2018, between TwilioInc. and Wilmington Trust, National Association, as trustee 8-K 001-37806 4.1 May 18, 2018 4.4 Form of 0.25% Convertible Senior Notes due 2023 (included in Exhibit4.3) 8-K 001-37806 4.2 May 18, 2018 4.5 Indenture, dated as of March 9, 2021 by and between Twilio Inc. and U.S. Bank National Association, as Trustee 8-K 001-37806 4.1 March 9, 2021 4.6 First Supplemental Indenture, dated as of March 9, 2021, between Twilio Inc.and U.S. Bank National Association, as Trustee 8-K 001-37806 4.2 March 9, 2021 4.7 Form of 3.625% Senior Notes due 2029 8-K 001-37806 4.3 March 9, 2021 4.8 Form of 3.875% Senior Notes due 2031 8-K 001-37806 4.4 March 9, 2021 4.9 Description of the Registrant's Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934 10-K 001-37806 4.5 February 26, 2021 10.1* Form of Indemnification Agreement 10-K 001-37806 10.1 February 26, 2021 10.2* Twilio Inc. Amended and Restated 2008 Stock Option Plan and forms of Stock Option Agreement and form of Stock Option Grant Notice 10-K 001-37806 10.2 February 26, 2021 10.3* Twilio Inc. Amended and Restated 2016 Stock Option and Incentive Plan, and forms of Agreements thereunder 10-K 001-37806 10.3 February 26, 2021 10.4* Twilio Inc. 2019 France Sub-Plan to the 2016 Stock Option and Incentive Plan 10-Q 001-37806 10.2 October 31, 2019 10.5* Segment.io, Inc. Fifth Amended and Restated 2013 Stock Option and Grant Plan and related form agreements 10-K 001-37806 10.5 February 26, 2021 10.6* SendGrid, Inc. Amended and Restated 2012 Equity Incentive Plan 10-K 001-37806 10.6 February 26, 2021 10.7* SendGrid, Inc. Amended and Restated 2017 Equity Incentive Plan 10-K 001-37806 10.7 February 26, 2021 10.8* Twilio Inc. Amended and Restated 2016 Employee Stock Purchase Plan 10-Q 001-37806 10.1 October 31, 2019 10.9* Zipwhip, Inc. 2018 Equity Incentive Plan S-8 333-211634 99.1 August 2, 2021 10.10* Zipwhip, Inc. Amended and Restated 2008 Stock Plan S-8 333-211634 99.2 August 2, 2021 10.11 Office Lease, dated January8, 2016, as amended January8, 2016, between TwilioInc. and Bay Area Headquarters Authority S-1 333-211634 10.6 May 26, 2016 10.12 Sublease, dated as of August30, 2018, by and between Salesforce.com,Inc. and TwilioInc. 10-Q 001-37806 10.1 November 8, 2018 10.13 Consent to Sublease Agreement, dated as of September25, 2018, by and among Hudson Rincon Center,LLC, Salesforce.comInc. and TwilioInc. 10-Q 001-37806 10.2 November 8, 2018 10.14* OfferLetter with Khozema Shipchandler, dated August20, 2018 8-K 001-37806 10.1 October 25, 2018 10.15* OfferLetterwithMarc Boroditsky,datedOctober 25, 2021 Filed herewith 10.16* Offer Letter with Eyal Manor, dated October 13, 2021 Filed herewith 10.17* Offer Letter with Dana Wagner dated October7, 2021 Filed herewith 10.18* Chief Executive Officer Severance Plan dated March28, 2018 and form of participation letter 10-Q 001-37806 10.1 May 10, 2018 10.19* Key Executive Severance Plan, dated March28, 2018 andForm ofParticipationLetter 10-Q 001-37806 10.2 May 10, 2018 10.20 Form of Capped Call Confirmation 8-K 001-37806 10.1 May 18, 2018 10.21+ Framework Agreement by and among Twilio Inc., a Delaware corporation, Carlyle Partners V Holdings, L.P., a Delaware limited partnership, and Syniverse Corporation, a Delaware corporation, dated as of February 26, 2021 10-Q 001-37806 10.1 May 6, 2021 21.1 List ofSubsidiaries of the Registrant Filed herewith 23.1 Consent of KPMG,LLP, Independent Registered Public Accounting Firm Filed herewith 31.1 Certification of the Chief Executive Officer pursuant to Exchange Act Rules13a-14(a)and 15d-14(a), as adopted pursuant to Section302 of the Sarbanes-Oxley Act of 2002 Filed herewith 31.2 Certification of the Chief Operating Officer (Principal Financial Officer) pursuant to Exchange Act Rules13a-14(a)and 15d-14(a), as adopted pursuant to Section302 of the Sarbanes-Oxley Act of 2002 Filed herewith 32.1** Certification of the Chief Executive Officer and ChiefOperating Officer (PrincipalFinancial Officer)pursuant to 18U.S.C. Section1350, as adopted pursuant to Section906 of the Sarbanes-Oxley Act of 2002 Furnished herewith

* THE VALUE IS THE MARKET VALUE AS OF THE LAST DAY OF THE QUARTER FOR WHICH THE 13F WAS FILED.

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